Database Users

S4 cannot hear on a phone call after KK update...

Hi guys,
I have a i9505 and downloaded the official kitkat rom when the phone prompted that a update was available. I downloaded via my 4G network/mobile data. Since then whenever i make phone calls or people call me i cannot hear them and they cannot hear me. If i reboot the phone it works right away OK! but after that throughout the day it is problem again.
Now i have rooted my phone and put a custom rom on... Guess what? same problem.
Someone please advise? its obviously a software related problem but how can it be when i have changed the rom completely and rooted the phone???

Can anyone at least point me to a forum that can help with android/ i9505 problems??

Did you perform full wipes/factory reset?
Did you try flashing a different modem?

Lennyz1988 said:
Did you perform full wipes/factory reset?
Did you try flashing a different modem?
Click to expand...
Click to collapse
Tried full factory reset without it being rooted. No joy.
Tried rooting then using different roms AND modems. No joy.
When i call someone, i cannot hear the dial tone on my S4. It connects i still cannot hear anything. The other person who picked up the phone cannot hear me. When i reboot the phone it works right away perfectly fine. But after that its gone again. Im stumped.

What happens if you go to the dialer > menu button > call settings > disable Screen off during calls.
My dad had something simmilair and it was caused by a malfunctioning proximity sensor.

Lennyz1988 said:
What happens if you go to the dialer > menu button > call settings > disable Screen off during calls.
My dad had something simmilair and it was caused by a malfunctioning proximity sensor.
Click to expand...
Click to collapse
Hi,
The box for that is already ticked which i believe means its disabled....

J4G3D said:
Hi,
The box for that is already ticked which i believe means its disabled....
Click to expand...
Click to collapse
No you should uncheck it

Lennyz1988 said:
No you should uncheck it
Click to expand...
Click to collapse
Thanks but it didnt solve my problem.

Any other advise before i revert all back to factory settings, remove rooting then send to samsung service centre??

[Q] S4 Problem with network WCDMA (3g)

Hi all, I have a problem with 3g.
I bought s4 i9505 and it was on 4.2, I had problem with slow internet, so I called operator and they told me to turn on WCDMA only in settings..
When i turn WCDMA only on, it loose my network (emergency calls only), and i have no network at all.. when i put wcdma/gsm automaticly it has normal network..
So i thought its problem in firmware, so today i fleshed 4.4.2 with odin.
Now i have same problem, no network with wcdma only..
I serached internet and i tried several programs for 3g, but nothing worked.. any solution ? thx

did you try another simcard?

TheAwesomeBit said:
did you try another simcard?
Click to expand...
Click to collapse
No i didnt, but in last phone (galaxy s3) it worked as well..

andrijazed said:
Hi all, I have a problem with 3g.
I bought s4 i9505 and it was on 4.2, I had problem with slow internet, so I called operator and they told me to turn on WCDMA only in settings..
When i turn WCDMA only on, it loose my network (emergency calls only), and i have no network at all.. when i put wcdma/gsm automaticly it has normal network..
So i thought its problem in firmware, so today i fleshed 4.4.2 with odin.
Now i have same problem, no network with wcdma only..
I serached internet and i tried several programs for 3g, but nothing worked.. any solution ? thx
Click to expand...
Click to collapse
Some problems can appears:
1. Type *#1234# and paste here what appears. Continue with the step 2 if you have wrong CSC.
2. Wrong CSC. Solution: Install Kies 3 for know ur CSC (pic 1). Go to Sammobile.com and download the correct firmware 4.4.2 (correct region) for your device.
3. Flash again this firmware and let the process finish till the final. Dial again *#1234# and verify if all is correct like the firmware you downloaded and installed before. Flash again same firmware if not.

355
Joku1981 said:
Some problems can appears:
1. Type *#1234# and paste here what appears. Continue with the step 2 if you have wrong CSC.
2. Wrong CSC. Solution: Install Kies 3 for know ur CSC (pic 1). Go to Sammobile.com and download the correct firmware 4.4.2 (correct region) for your device.
3. Flash again this firmware and let the process finish till the final. Dial again *#1234# and verify if all is correct like the firmware you downloaded and installed before. Flash again same firmware if not.
Click to expand...
Click to collapse
I upload attach witch screeonshot of *#1234#

andrijazed said:
I upload attach witch screeonshot of *#1234#
Click to expand...
Click to collapse
Seems correct but its better that you install Kies 3. Add here one screenshot of Kies 3 for avoid problems :good: and for verify ur CSC.

Joku1981 said:
Seems correct but its better that you install Kies 3. Add here one screenshot of Kies 3 for avoid problems :good: and for verify ur CSC.
Click to expand...
Click to collapse
this is what it writes

Might be a corrupted EFS folder.
I have had the same problem for 3 weeks now. I've tried searching for a solution here and in other online sites to no avail. I personally tried flashing a new stock rom, flashed some odd number of modems, tried factory resetting etc. Nothing worked. I'm afraid it might be due to corrupted EFS folder which I still don't know how to repair.

angelob said:
I have had the same problem for 3 weeks now. I've tried searching for a solution here and in other online sites to no avail. I personally tried flashing a new stock rom, flashed some odd number of modems, tried factory resetting etc. Nothing worked. I'm afraid it might be due to corrupted EFS folder which I still don't know how to repair.
Click to expand...
Click to collapse
i tried flashing, tried changing csc, nothing worked..
reply here if u find solution , thx

andrijazed said:
i tried flashing, tried changing csc, nothing worked..
reply here if u find solution , thx
Click to expand...
Click to collapse
Will do if ever I find a solution. Seems like many have the same problem.

y
i installed custom rom and still have no 3g ? solution any1 ???

3G not working(APN issue)

I changed my usual SIM(vodafone italy) to another SIM for work(chess mobile norway).
All worked fine with it, 3g wifi, as usual.
Then when i finished using the norwegian SIM i went back to the old one (italian vodafone), and no 3g working.
the APN menu is empty.
I try to press + to ADD and it crashes( settings crash).
I press bottom left button then press return to default APN , and after 10sec i can see the Internet,Wap,MMS entries but after some seconds they all dishappear.
In those seconds i can see the h+ icon blinking for 1 second and then dishappears leaving the APN menu empty as described above.
After this first attempt if i press again to get APD defaults nothing happens.
Then I try again to use the norwegian SIM on my S4 and it works well.
I don't have a clue what's going on.
Any suggestions?
:crying:
Cheers
P.s: the phone is rooted, knox removed ,android 4.4.2,

Replace your Vodafone Italy SIM for other new.

Joku1981 said:
Replace your Vodafone Italy SIM for other new.
Click to expand...
Click to collapse
already tried. Nothing changes.
I have just got another phone to test the sim, and 3g is working.
So if I was able to add an APN maybe i would solve the problem.
But the APN settings crashes all the time.
No chance to make any new connection.

J.Erik.C said:
already tried. Nothing changes.
I have just got another phone to test the sim, and 3g is working.
So if I was able to add an APN maybe i would solve the problem.
But the APN settings crashes all the time.
No chance to make any new connection.
Click to expand...
Click to collapse
1. Make a backup of all your data.
2. Make a factory reset (pic attached)
3. Try again.

Joku1981 said:
1. Make a backup of all your data.
2. Make a factory reset (pic attached)
3. Try again.
Click to expand...
Click to collapse
I will try, what will happen? Can I do that even if it's rooted?

J.Erik.C said:
I will try, what will happen? Can I do that even if it's rooted?
Click to expand...
Click to collapse
See the previous post again pls.

Joku1981 said:
Try to install an app called APN Backup & Restore from the Play Store. Click "delete all APN data". Then Settings -> More networks -> Mobile networks -> Access Point Names have to work as normal.
Click to expand...
Click to collapse
Unfortunatelly that app do not work on android 4.0.0 +
Thanks for help very much, but it didn't help
Should I do factory reset?

I did the HARD reset and it worked. So 4 someone having the same problem that is a drastic but working solution.
Seems that using a SIM from another cowntry made a lot of mess in the S4.
Thanks 4 Help
:good:

desperately in need of help s4 i337m no sound can't call etc

Hi everyone I've been lurking around the forums the past week trying to find a fix to my problem and I just find anything that will fix it. I'm hoping one of you that has a bit more experience with this can help me.
OK so here's my problem
My Samsung galaxy s4 i337m was rooted but I wanted to unroot to update cause I'm new to it and never used my root for anything
I looked around and downloaded a stock ROM and flashed it in with oden and I had no WiFi no sound couldn't make calls no videos so I tried flashing another custom ROM and it let's me use data and text but no calls no video no sound I usually only get 2-3 hours of down time here to look for a fix and I have been all this week but can't seem to work the problem out
Does anyone know how to fix this so I can call my kids again I'm not gonna be homeor anywhere close to a place to get a new phone for another month
And to sweeten the deal I'll send 25$ PayPal to the person that can get this fixed for me
Thanks for your time
I'm living in Canada and my provider is telus

stephen1617 said:
I'm living in Canada and my provider is telus
Click to expand...
Click to collapse
1. Download the latest firmware for your device: HERE.
2. Flash it via ODIN. Reboot your device and take a look if you have wifi or sound. Reflash the same firmware that you downloaded in the step 1 if not. Remember that dialing *#1234# have to appear this for fix the calling/wifi:
AP: I337MVLUFNI2
CP: I337MVLUFNI2
CSC: I337MOYAFNI2
3. Good luck :highfive:

Joku1981 said:
1. Download the latest firmware for your device: 3 HERE
2. Flash it via ODIN. Reboot your device and take a look if you have wifi or sound. Reflash the same firmware that you downloaded in the step 1 if not. Remember that dialing *#1234# have to appear this for fix the calling/wifi:
AP: I337MVLUFNI2
CP: I337MVLUFNI2
CSC: I337MOYAFNI2
3. Good luck :highfive:
Click to expand...
Click to collapse
Thanks for the reply I'll try it when I get off of work
So let me get this right I DL it flash it check it if its good with sound and WiFi I flash it again?
What about if it isn't good with WiFi or sound any thing else I can try
Also when I dial that number now it pops up connection problem or invalid mmi if that makes a difference

stephen1617 said:
Thanks for the reply I'll try it when I get off of work
So let me get this right I DL it flash it check it if its good with sound and WiFi I flash it again?
What about if it isn't good with WiFi or sound any thing else I can try
Also when I dial that number now it pops up connection problem or invalid mmi if that makes a difference
Click to expand...
Click to collapse
1. It's the correct firmware for your device and the latest. Yes. Problem of sound/wifi are related to wrong baseband normally. Reflashing it 2 times solve the problem.
2. We will try other options.
3. You have to install STOCK ROM for dial *#1234# first.

Joku1981 said:
1. It's the correct firmware for your device and the latest. Yes. Problem of sound/wifi are related to wrong baseband normally. Reflashing it 2 times solve the problem.
2. We will try other options.
3. You have to install STOCK ROM for dial *#1234# first.
Click to expand...
Click to collapse
You my friend are a life saver I can't thank you enough this worked and I was able to call my son tonight :laugh:
Now it's time to hold my end of the deal pm me you PayPal address I'll send you 25$ for your help
never mind i seen your donate button after
sending now

Joku1981 said:
1. It's the correct firmware for your device and the latest. Yes. Problem of sound/wifi are related to wrong baseband normally. Reflashing it 2 times solve the problem.
2. We will try other options.
3. You have to install STOCK ROM for dial *#1234# first.
Click to expand...
Click to collapse
hey i noticed today my phone wont do mobile data even tho i have it enabled any idea how to fix this every thing else is fine just no mobile data

stephen1617 said:
hey i noticed today my phone wont do mobile data even tho i have it enabled any idea how to fix this every thing else is fine just no mobile data
Click to expand...
Click to collapse
Restart phone?

white7561 said:
Restart phone?
Click to expand...
Click to collapse
tried that tried factory resetting tried removing the sim i know its not hardware because it was working on the custom rom but not this stock one

stephen1617 said:
tried that tried factory resetting tried removing the sim i know its not hardware because it was working on the custom rom but not this stock one
Click to expand...
Click to collapse
check your APN settings you may need to reset them back to your carriers standard settings

stephen1617 said:
tried that tried factory resetting tried removing the sim i know its not hardware because it was working on the custom rom but not this stock one
Click to expand...
Click to collapse
1. Go to Settings - Connections (TAB) - More Networks - Mobile Networks - Access Point Names (APN).
2. Take a look: HERE or HERE.
3. Reboot your device when you finish of add that settings.
4. You will have the data back

Samsung Note 3 doesn't want to recognize/register my SIM

I'm not a 100% sure how this problem occurred, I believe it was after flashing an S5 custom rom called: "RC Elite S5 Port V16" To my Samsung Galaxy Note 3 (N900W8). From what I was reading it was a ROM that "converts" your note 3 to a note 4 or s5, while still having all the Note 3 features. Another possible cause is trying to use RegionLock Away.apk by Chainfire to essentially(unlock) the phone. I feel like this is the main cause though as this affects the modem on the phone. This isn't the SIM as I tried it in another phone and works fine with calls and texts.
My phone doesn't want to register its mobile network anymore. When I try to make a call or text it says:
"Not Registered on network"
I was reading online for about 2-3days now for possible solutions that can cure this. Such as:
1. Going into Mobile Networks settings and manually register [failed, details below]
2. Going into Mobile Networks settings, hold home button for 2seconds and then hold power button + home button for 15seconds [failed, details below]
3. Taking out battery while the phone is on and remove the SIM card, clean it and re-insert [failed]
4. Factory Reset [Failed]
5. Wipe Storage and re-flash stock ROM [Failed]
Options 1 & 2 do not work because when I try to access Mobile Network Settings I get this:
"Insert SIM card to access network services"
The SIM card is inside the phone though...
So what I did is found a mobile network options shortcut "program" from GooglePlay Store and installed it. It allows me to access the menu, which is great! Now, when I try to register the SIM card to my correct service provider (BELL CANADA)...it will make me wait for about 1-2minutes before I get "Unable to register, try later" error.
I tried the factory restore with a stock 4.4.2 ROM from Sammobile and the issue is still there.
Is there anything that anyone knows that can help me resolve this problem? I tried EVERYTHING i can possibly find on Google. I've seen posts of people suggesting to flash a modem.bin file with Odin but I don't know where to get those files, nor what to look for in terms of modem file "types".

Dial *#1234# in stock rom and tell me what appears.

Joku1981 said:
Dial *#1234# in stock rom and tell me what appears.
Click to expand...
Click to collapse
Hey there thanks for your swift reply and apologies for my late reply!
I'm on my way home from work now so i'll let you know when I get to what you told me to do. I'll edit/reply when I have the info.
Warm Regards,
MmoFanatic

Joku1981 said:
Dial *#1234# in stock rom and tell me what appears.
Click to expand...
Click to collapse
Version:
AP: N900W8VLUCNB7
CP: N900W8VLUCNB7
CSC: N900W8OYACNB7
I hope this means something. Let me know, thanks!

MmoFanatic said:
Version:
AP: N900W8VLUCNB7
CP: N900W8VLUCNB7
CSC: N900W8OYACNB7
I hope this means something. Let me know, thanks!
Click to expand...
Click to collapse
Install this APP and add me some screenshots pls (cover IMEI and serial number if they are real).

Joku1981 said:
Install this APP and add me some screenshots pls (cover IMEI and serial number if they are real).
Click to expand...
Click to collapse
Many thanks for your swift replies. I have it layed out in an album with thumbnails at the top. Hopefully it made it easier for you to look. I skipped past DEVICE ID as a whole as both IMEI and SERIAL #'s are 100% original and legitimate.
imgur.com/a/grUQt#0

MmoFanatic said:
Many thanks for your swift replies. I have it layed out in an album with thumbnails at the top. Hopefully it made it easier for you to look. I skipped past DEVICE ID as a whole as both IMEI and SERIAL #'s are 100% original and legitimate.
imgur.com/a/grUQt#0
Click to expand...
Click to collapse
Backup your internal data and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)

Joku1981 said:
Is you device unlocked? Are u using Bell Mobile Company?
Click to expand...
Click to collapse
I tried region unlocking it with RegionLock Away by Chainfire. I would like to say afterwards this issue occurred but as far as im concerned, using a TELUS Mobility sim card activates the network pin unlock. So i'll be going with no, it's not unlocked.
I currently have a Bell LTE 4G SIM card installed on the phone. If you check the photos there it shows I have a full connection but unable to make calls nor access the mobile networks menu.... =/
I can provide pictures on the error messages if you'd like.
Warm Regards,
MmoFanatic.
Edit: I'm performing a factory reset right now. I'll let you know if this fixes it. Thanks.

MmoFanatic said:
I tried region unlocking it with RegionLock Away by Chainfire. I would like to say afterwards this issue occurred but as far as im concerned, using a TELUS Mobility sim card activates the network pin unlock. So i'll be going with no, it's not unlocked.
I currently have a Bell LTE 4G SIM card installed on the phone. If you check the photos there it shows I have a full connection but unable to make calls nor access the mobile networks menu.... =/
I can provide pictures on the error messages if you'd like.
Warm Regards,
MmoFanatic.
Click to expand...
Click to collapse
Yes, pls add more screenshots.

Joku1981 said:
Yes, pls add more screenshots.
Click to expand...
Click to collapse
Okay. Here are some more screenshots.
imgur.com/a/2HPR6 (can't insert links till 10posts+)
These errors are really getting the best of me. I can't use my phone anymore D:
And as mentioned in OP, I downloaded a shortcut from the GooglePlay store that allowed me to access the Mobile Networks options. When I try to register to bell i keep getting "Unable to connect, try later"
Thanks for your help.

MmoFanatic said:
Okay. Here are some more screenshots.
imgur.com/a/2HPR6 (can't insert links till 10posts+)
These errors are really getting the best of me. I can't use my phone anymore D:
And as mentioned in OP, I downloaded a shortcut from the GooglePlay store that allowed me to access the Mobile Networks options. When I try to register to bell i keep getting "Unable to connect, try later"
Thanks for your help.
Click to expand...
Click to collapse
Do one thing.
1. Turn off the phone. Take a out the simcard and battery for some min.
2. Add the battery only. Turn on the phone and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)
3. Insert SIMCARD without turn off the phone.

Joku1981 said:
Do one thing.
1. Turn off the phone. Take a out the simcard and battery for some min.
2. Add the battery only. Turn on the phone and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)
3. Insert SIMCARD without turn off the phone.
Click to expand...
Click to collapse
They there! I tried to follow all the steps to the best of my ability but it seemed that didn't work. For 1, the note 3's sim card slot is blocked by the battery so i can't take it out without turning it off. In addition, after only inserting the battery and performing the factory reset, I decided to test it and the issue is STILL there even though a sim card isn't even inserted AFTER the factory reset. Same error messages as if nothing ever happened, even shows full bar reception even though nothing is in there. =/
This is the most unique problem I have ever encountered myself. I really don't know what to say...

bump issue still here

MmoFanatic said:
bump issue still here
Click to expand...
Click to collapse
Bumping.
After some more research I was wondering if you reflash the stock firmware back, does it effect the EFS partition at all? Cause if it doesn't I believe I installed a faulty EFS partition accidentally which results in the broken connection.
Any way I can get a backup of an EFS file that I can flash?
Thanks.

Bump. This issue is driving me nuts.
Thank you in advance.

try to put ur sim in another phone or change the sim with a new one

dancapitan said:
try to put ur sim in another phone or change the sim with a new one
Click to expand...
Click to collapse
Thanks for the reply!
Sim works in other phones, new sim doesnt work.

Bump
Issue still there.
Thanks in advance for the replies.

I had this same problem earlier (for a note 2) in the week where it just wont register any sim card.
In my case i think the problem was that i did a full format before flashing which probably deleted the EFS folder.
I tried so many options and eventually managed to resolve it by following the following instructions to restore the stock firmware.
Edit: Unfortunately i cant post URLs as i dont have enough posts
You can get to the page if you search for the following text in Google (The first entry in the results page)
"EFS folder or IMEI on Android is corrupted site:alfredivy.per.sg"

2iggy said:
I had this same problem earlier (for a note 2) in the week where it just wont register any sim card.
In my case i think the problem was that i did a full format before flashing which probably deleted the EFS folder.
I tried so many options and eventually managed to resolve it by following the following instructions to restore the stock firmware.
Edit: Unfortunately i cant post URLs as i dont have enough posts
You can get to the page if you search for the following text in Google (The first entry in the results page)
"EFS folder or IMEI on Android is corrupted site:alfredivy.per.sg"
Click to expand...
Click to collapse
Hey there!
Thanks for your swift reply! I had already did the Samsung Recovery via Kies 3. Do you know if I reflash it that way that the EFS folder would get flashed as well? Because after doing those steps the issue is still there, after about 3 firmware recovery flashes. xD
I didn't even think about backing up the stupid EFS folder otherwise I would have. I was looking at this
http://www.alfredivy.per.sg/blogger/2014/03/efs-folder-imei-corrupted/
Is this the same one? xD
Thanks again.