Updated to 4.4.2 Unknown Baseband null/null imei - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

So i was running everything fine until i was prompted to update on my phone via OTS.
It updated me to 4.4.2 and now i have no service, unknown baseband, and when i go to check the imei it tells me null/null.
Its not an issue with the sim because ive already tried the sim on a different phone and it works.

EFS...
ryanrools said:
So i was running everything fine until i was prompted to update on my phone via OTS.
It updated me to 4.4.2 and now i have no service, unknown baseband, and when i go to check the imei it tells me null/null.
Its not an issue with the sim because ive already tried the sim on a different phone and it works.
Click to expand...
Click to collapse
have backup of your efs folder?

Pika71 said:
have backup of your efs folder?
Click to expand...
Click to collapse
No i didn't. At the time being i was totally new to the scene.
After doing ALOT of hmwk on the issue, i figured it might be something to do with the efs.
So no i didn't back it up.
It's pretty annoying since all i did was let the phone update as it asked me to, and now i have these problems with it...

if you have no luck and are in the USA bring it to the nearest Best Buy Store and the Samsung Experience Consultant will fix it for you with our "Smart Tool"
QUOTE=ryanrools;51274487]No i didn't. At the time being i was totally new to the scene.
After doing ALOT of hmwk on the issue, i figured it might be something to do with the efs.
So no i didn't back it up.
It's pretty annoying since all i did was let the phone update as it asked me to, and now i have these problems with it...[/QUOTE]

Downgrade
ryanrools said:
No i didn't. At the time being i was totally new to the scene.
After doing ALOT of hmwk on the issue, i figured it might be something to do with the efs.
So no i didn't back it up.
It's pretty annoying since all i did was let the phone update as it asked me to, and now i have these problems with it...
Click to expand...
Click to collapse
downgrade the firmware...

Pika71 said:
downgrade the firmware...
Click to expand...
Click to collapse
I did.
Tried 4.2.2 MDJ and MG1 and still the same problem except now wifi doesnt turn on
4.3 MK6 fails on Odin
4.4.2 (which im on right now)
Update:
i went to the samsung store and they wanted to flash the firmware, but the tech guy at the store couldn't get kies to recognize the phone.
i bought the phone second hand off someone through craigslist and she claimed it was unlocked.
the model of the phone was SGH-I337M.
the samsung technician told me that if it were to be factory unlocked, it would be an international model, not a canadian.
being that it is canadian, he told me that my S4 was probably unlocked by being tampered with.
i asked the lady whom i bought the phone from (luckily she still responded), if she has ever tampered with the phone and she told me no.
she said she bought it from the store as unlocked.
so he printed me an official paper notice verifying that the phone has indeed been tampered with, to bring with me to where the phone was originally sold.
i have yet to go to the store and ask the people there if they can do anything to fix it, and if they DO happen to tell me to check with samsung, thats what the paper is for.
mind you the store isnt any official carrier store or anything. its a store in a chinese mall called "SK Mobile".

Canadian Firmware...
ryanrools said:
I did.
Tried 4.2.2 MDJ and MG1 and still the same problem except now wifi doesnt turn on
4.3 MK6 fails on Odin
4.4.2 (which im on right now)
Update:
i went to the samsung store and they wanted to flash the firmware, but the tech guy at the store couldn't get kies to recognize the phone.
i bought the phone second hand off someone through craigslist and she claimed it was unlocked.
the model of the phone was SGH-I337M.
the samsung technician told me that if it were to be factory unlocked, it would be an international model, not a canadian.
being that it is canadian, he told me that my S4 was probably unlocked by being tampered with.
i asked the lady whom i bought the phone from (luckily she still responded), if she has ever tampered with the phone and she told me no.
she said she bought it from the store as unlocked.
so he printed me an official paper notice verifying that the phone has indeed been tampered with, to bring with me to where the phone was originally sold.
i have yet to go to the store and ask the people there if they can do anything to fix it, and if they DO happen to tell me to check with samsung, thats what the paper is for.
mind you the store isnt any official carrier store or anything. its a store in a chinese mall called "SK Mobile".
Click to expand...
Click to collapse
Of this post, luck :fingers-crossed:
http://forum.xda-developers.com/showthread.php?t=2678124

Pika71 said:
Of this post, luck :fingers-crossed:
http://forum.xda-developers.com/showthread.php?t=2678124
Click to expand...
Click to collapse
Do i have to be rooted in order to flash that package?

Pika71 said:
Of this post, luck :fingers-crossed:
http://forum.xda-developers.com/showthread.php?t=2678124
Click to expand...
Click to collapse
Flash that package successfully and still no luck with the baseband or imei

only...
ryanrools said:
Flash that package successfully and still no luck with the baseband or imei
Click to expand...
Click to collapse
only repair samsung technics

Related

[Q] i337M Wifi/Network problems after flashing back to factory rom in ODIN

Can anyone Help me out here or try and lead me in the correct direction? So I tried to flash my Galaxy S4 i337M on BELL back to factory in odin. I used the I337MVLUAMDJ_I337MOYAAMDJ_I337MVLUAMDJ_HOME.tar.md5 But after flashing and booting up the phone Wi-Fi no longer works along with the phone either says "emergency calls only" or different SIM errors. I'm 100% sure the SIM works perfect I tested it in both or my other phones my Blackberry 9300 and my galaxy S3 and no problems. I have also downloaded that same bell rom from 3 different locations to see if rom downloaded incorrectly. The Phone is also rooted and has the philz_touch_5.18.2-jfltecan.tar.md5 recovery. Any help would be much appreciated.
vipergeis said:
Can anyone Help me out here or try and lead me in the correct direction? So I tried to flash my Galaxy S4 i337M on BELL back to factory in odin. I used the I337MVLUAMDJ_I337MOYAAMDJ_I337MVLUAMDJ_HOME.tar.md5 But after flashing and booting up the phone Wi-Fi no longer works along with the phone either says "emergency calls only" or different SIM errors. I'm 100% sure the SIM works perfect I tested it in both or my other phones my Blackberry 9300 and my galaxy S3 and no problems. I have also downloaded that same bell rom from 3 different locations to see if rom downloaded incorrectly. The Phone is also rooted and has the philz_touch_5.18.2-jfltecan.tar.md5 recovery. Any help would be much appreciated.
Click to expand...
Click to collapse
cant say about the wifi issue, im having my own issues too..but download and flash the correct or compatible kernel for that rom .. that usually fixes sim errors or no signal
Do you have Knox issued in download mode? If so, you need to install 4.3 firmware only
SaHiLzZ said:
Do you have Knox issued in download mode? If so, you need to install 4.3 firmware only
Click to expand...
Click to collapse
How can I tell if Knox is issued?
vipergeis said:
How can I tell if Knox is issued?
Click to expand...
Click to collapse
I found this....
knox kernal lock: 0x0
knox warranty void : 0x1
does this mean it is issued?
vipergeis said:
I found this....
knox kernal lock: 0x0
knox warranty void : 0x1
does this mean it is issued?
Click to expand...
Click to collapse
Means you tripped knox. Warranty is now void, and knox itself cannot be used, which has some corporate implications, but if you dont use active sync then it doesn't matter. Now that youve done that, enjoy flashing whatever you want. Cf auto root will give you root, then id install clockworkmod myself via rom manager, and look for a rom to flash. If you wanna keep stock can use xposed to tweak.
Sent from my SGH-I337M
lojak29 said:
cant say about the WiFi issue, I'm having my own issues too..but download and flash the correct or compatible kernel for that ROM .. that usually fixes Sim errors or no signal
Click to expand...
Click to collapse
so last night i flashed the bell 4.3 ROM and WiFi did start working. I do have signal however I'm still getting a unregistered Sim error. is there any kernel you would recommend? I'm willing to try anything at this point. I bought this phone and not more then a few days after getting it I screw my self out of using it.
vipergeis said:
so last night i flashed the bell 4.3 ROM and WiFi did start working. I do have signal however I'm still getting a unregistered Sim error. is there any kernel you would recommend? I'm willing to try anything at this point. I bought this phone and not more then a few days after getting it I screw my self out of using it.
Click to expand...
Click to collapse
If you flashed the stock rom, you'll already have the stock kernel. Did you perform factory resets after you flashed stock? You'll want to, i find it help. If you flashed back to odin with stock, and didn't unlock at some point, should auto assign apn, etc.
Can you confirm eimi and apn are correct? Did you clean flash? Wiping davlik, cache, and factory reset?
Sent from my SGH-I337M
So guys i figured out my problem..... Which really sucks... so I bought this phone off of kijiji. the reason why my phone shows up as unrecognized sim is because apparently the phone is stolen.... after just getting off the phone with bell I found this out. so I'm out $450 bucks... I don't know if its possible but is there maybe anyway for me to revive this phone still? change the imei # maybe? idk...
You could unlock it i suppose and use on another carrier, you'd need to purchase a new sim or get one on a plan from a new carrier, unless it gets listed somehow. Not much experience with stolen handset. Maybe go back thru kijiji support and push for a refund.
Sent from my SGH-I337M
azuziel said:
You could unlock it i suppose and use on another carrier, you'd need to purchase a new sim or get one on a plan from a new carrier, unless it gets listed somehow. Not much experience with stolen handset. Maybe go back thru kijiji support and push for a refund.
Sent from my SGH-I337M
Click to expand...
Click to collapse
I don't really wanna put anymore money into this phone if unlocking it doesn't work. and I tried to get a hold of the guy that sold the galaxy to me but no such luck. I think I just have a mini tablet on my hands? either that or a paper weight.
Sim card is like 50 bucks at most. Id unlock it (understand you'll lose LTE) and use a sim from another carrier. Can get them for travel or even online.
Sent from my SGH-I337M
azuziel said:
Sim card is like 50 bucks at most. Id unlock it (understand you'll lose LTE) and use a sim from another carrier. Can get them for travel or even online.
Sent from my SGH-I337M
Click to expand...
Click to collapse
Ill get it unlocked later today just phoned around someone will unlock it for $40. so ill give it a try. I will message back later with the results.
vipergeis said:
Ill get it unlocked later today just phoned around someone will unlock it for $40. so ill give it a try. I will message back later with the results.
Click to expand...
Click to collapse
. I would unlock, and see if you can borrow a friends sim on a different carrier to make a few calls. If it works, try and get the new carrier to sell you a SIM. they may or may not, depends if the device comes back stolen for them too.
there are guides here you can use to unlock. Usually just a code and combination of presses to unlock. Don't need to pay for it. Search out a few guides. Isn't all that hard, and theres a few apps that do it too.
azuziel said:
. I would unlock, and see if you can borrow a friends sim on a different carrier to make a few calls. If it works, try and get the new carrier to sell you a SIM. they may or may not, depends if the device comes back stolen for them too.
there are guides here you can use to unlock. Usually just a code and combination of presses to unlock. Don't need to pay for it. Search out a few guides. Isn't all that hard, and theres a few apps that do it too.
Click to expand...
Click to collapse
so just as you recommended I went on you tube and found a free way to unlock my phone. but even after unlocking it and using both a valid Koodo and Fido sims from my friends neither of them worked. both left with the same problem "unregistered sim / emergency calls only" So is there any real way to get my phone fixed? I dont think its possible to change the IMEI? not to imagine that its probably not legal... Any idea if I was to get a smashed s4 even if it was the i337M and say it was the US i337main motherboard would swapping it work?

[Q] Samsung Galaxy S4 L720 shows Unknown Baseband, IMEI, Software Version and MEID

Hello,
I have a sprint Samsung galaxy s4 L720, unrooted on stock 4.3 baseband version L720VPUAMDC, the problem is that now it shows baseband, software version and IMEI as unknown and also it has an X up in the coverage bars so im unable to make or receive calls. I've never tried to root it or to change it's software. also on few occasions the info about IMEI and baseband comes back and I can make calls again but it just goes back to unknown after a while. also I've tried to reinstall the software and made several factory resets. I just don't know what can I do anymore.
help will be appreciated
thanks.
mariodelacruz1214 said:
Hello,
I have a sprint Samsung galaxy s4 L720, unrooted on stock 4.3 baseband version L720VPUAMDC, the problem is that now it shows baseband, software version and IMEI as unknown and also it has an X up in the coverage bars so im unable to make or receive calls. I've never tried to root it or to change it's software. also on few occasions the info about IMEI and baseband comes back and I can make calls again but it just goes back to unknown after a while. also I've tried to reinstall the software and made several factory resets. I just don't know what can I do anymore.
help will be appreciated
thanks.
Click to expand...
Click to collapse
Really an unrooted MDC firmware?!
You haven't been getting update notices for months and months?
How long have you had the phone?
Was/is it flashed to another carrier?
How did you 're-install' the software? PC Odin? What version of Odin?
mariodelacruz1214 said:
Hello,
I have a sprint Samsung galaxy s4 L720, unrooted on stock 4.3 baseband version L720VPUAMDC, the problem is that now it shows baseband, software version and IMEI as unknown and also it has an X up in the coverage bars so im unable to make or receive calls. I've never tried to root it or to change it's software. also on few occasions the info about IMEI and baseband comes back and I can make calls again but it just goes back to unknown after a while. also I've tried to reinstall the software and made several factory resets. I just don't know what can I do anymore.
help will be appreciated
thanks.
Click to expand...
Click to collapse
I had the same problem. To fix it I just reflash the original rom that it has with Odin. Ex.: Mine is NAE 4.4.2, so I flashed that with Odin PC.
Remember: IF ANYTHING GOES WRONG I'M NOT RESPONSABLE
leaderbuilder said:
Really an unrooted MDC firmware?!
You haven't been getting update notices for months and months?
How long have you had the phone?
Was/is it flashed to another carrier?
How did you 're-install' the software? PC Odin? What version of Odin?
Click to expand...
Click to collapse
*The only update I got was the 4.3 one.
*I have like 4 months with the phone.
*Yeah it is flashed to another carrier, I'm in a foreign country. it worked smoothly the first 2 months and a half.
*it wasn't me who re-installed the software. I had some cellphone repair shop do it.
hope this helps.
Take it back to them to fix it.
w7excursion said:
Take it back to them to fix it.
Click to expand...
Click to collapse
^DO THAT^ It is their responsibility. Well technically your responsibility, but have them do what ever you need them to do.
leaderbuilder said:
^DO THAT^ It is their responsibility. Well technically your responsibility, but have them do what ever you need them to do.
Click to expand...
Click to collapse
The problem is that it had the issue before they reinstalled the software they just couldn't fix it and they didn't even charge me, so I don't believe it's their fault. also I noticed that I have baseband version L720PUAMDC and Build number JSS.15.L720VPUEMK2. shouldn't these 2 be the same?
mariodelacruz1214 said:
The problem is that it had the issue before they reinstalled the software they just couldn't fix it and they didn't even charge me, so I don't believe it's their fault. also I noticed that I have baseband version L720PUAMDC and Build number JSS.15.L720VPUEMK2. shouldn't these 2 be the same?
Click to expand...
Click to collapse
No they don't have to.
What they probably did is keep the baseband at MDC because that (or MDL) is needed for doing SIM/Carrier unlock and flashing. And they updated the ROM to a MK2 build.
Obviously they screwed the pooch somewhere.
Your best bet is reading through the few SIM unlock posts here in the forum (there are already a few and have dozens if not hundres of posts!). And using google to maybe look into your specific country/region/carrier flashing options.
Uh oh...
mariodelacruz1214 said:
The problem is that it had the issue before they reinstalled the software they just couldn't fix it and they didn't even charge me, so I don't believe it's their fault. also I noticed that I have baseband version L720PUAMDC and Build number JSS.15.L720VPUEMK2. shouldn't these 2 be the same?
Click to expand...
Click to collapse
If you update everything via MK2 you'll get everything back...except I'm pretty sure you'll lose the unlock, unless you know how to bring your baseband back to MDC...pretty straight forward, just Odin the modem.
So basically:
1) Odin MK2 full
2) Odin MDC modem
You should have your baseband back and thus everything restored.
This will not affect your 0011 menu edits.
In worst case scenario I will do this pro bono...you just take care of the shipping fees, but you should honestly try, at the very least, the above 2 steps.
before you do anything extreme, go to mobile network settings and set your cdma subscription to nv.
hi
you can repair via z3x box with samsung 16.7
its working very good i already repair alot of samsung l720
(1) flash the phone with original firmware
(2) root your phone with cft auto root file
(3) repair your imei with z3x 16.7
thanks

IMEI Null / null / Baseband Unknown

Hello there..
Long story short, I bought a Note 3 SM-9005 LTE version from eBay.
The seller said the following:
Before upgrading to Android L 5.0 (Leak) the phone was fine (fully working, SIM working, etc)
After upgrading to Android L 5.0 (Leak) the phone was still fine but.. the SIM card stopped working. Actually, it stopped completely recognizing SIM cards. Also the IMEI turned into null/null and baseband into unknown (something that he didn't tell me.. and of course I found out alone)
Facts: *#1234# = Everything except the modem. It only shows the rest 2 but not the modem.
Also when I saw that the IMEI is null/null I remembered that the IMEI is available behind the battery (there's a label) but guess what.. it was removed..
Conclusions:
A) The phone was stolen by someone (Only the phone came no S-pen, Box, Charger, etc)
B) He indeed messed up with his phone and something got destroyed/corrupted. I don't know.
So I am asking you what can I do right now.. I really need to find a fix otherwise I'm opening a dispute case so I can take my money back.
Thank you in advance.
Try to back to latest kk rom
Sent from my SM-N9005 using Tapatalk
thereassaad said:
Try to back to latest kk rom
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Hi,
I've done this already.. just forgot to write it as tears were falling while I was posting.. (kidding)
Just forgot to write it. But yeah, still doesn't work. Currently It's at 4.4.2 KK.
I talked with Samsung as well just now. Tomorrow a representative will connect to my NOTE3 to see what's going on.
Until then, could you guys suggest me what to do? I would appreciate it.
Thank you.
N1nj4Styl3 said:
I talked with Samsung as well just now. Tomorrow a representative will connect to my NOTE3 to see what's going on.
Until then, could you guys suggest me what to do? I would appreciate it.
Thank you.
Click to expand...
Click to collapse
Try this post.
Updates
Just got my phone back from the repair shop. This guy told me that it has an antenna so this is not the problem.
Now I am thinking.. could it be locked from the company that sold this phone? (O2 - Germany I think) should I install their firmware?
vndnguyen said:
Try this post.
Click to expand...
Click to collapse
Thanks for the post. For now I don't want to mess up so deep with the phone. Maybe later, let's try all ofmy options (if any)
Ok it seems like I've a Live Demo Unit from Media Markt (Germany)
It has antenna inside it and everything, what do I do now guys? ANy help please?
Hello?

Turned my Note DE into a retail, oops.

Well I screwed up last night and flashed a retail BOF1 to my DE. I just got off the phone with Samsung to ship it back and have them reflash the phone. I hope they dont just flash it with a retail image and ship it back, that will make me mad.
If anyone has any suggestions, I do have a flashable aboot that wont flash due to the [aboot] fused 2 > Binary 1 error.
pdtp said:
Well I screwed up last night and flashed a retail BOF1 to my DE. I just got off the phone with Samsung to ship it back and have them reflash the phone. I hope they dont just flash it with a retail image and ship it back, that will make me mad.
If anyone has any suggestions, I do have a flashable aboot that wont flash due to the [aboot] fused 2 > Binary 1 error.
Click to expand...
Click to collapse
I sent my DE edition in for a screen repair and they updated it to the latest developer edition lollipop. It was on Kit Kat when I sent it in, so you shouldn't have any problems.
jal3223 said:
I sent my DE edition in for a screen repair and they updated it to the latest developer edition lollipop. It was on Kit Kat when I sent it in, so you shouldn't have any problems.
Click to expand...
Click to collapse
That's good to know! Were you able to backup your aboot when you got it back?
pdtp said:
That's good to know! Were you able to backup your aboot when you got it back?
Click to expand...
Click to collapse
I haven't gotten the chance to give it a try yet. I did confirm that it was developer software though. I'll let you know when I get a chance.
pdtp said:
Well I screwed up last night and flashed a retail BOF1 to my DE. I just got off the phone with Samsung to ship it back and have them reflash the phone. I hope they dont just flash it with a retail image and ship it back, that will make me mad.
If anyone has any suggestions, I do have a flashable aboot that wont flash due to the [aboot] fused 2 > Binary 1 error.
Click to expand...
Click to collapse
I had a similar situation, I sent the phone for repair (a hardware defect). In my initial conversation with the Samsung rep, I told them it was a developer edition. 2 weeks later, phone came back fixed and updated but with a locked bootloader. I had to send it the second time, and follow up with them over the phone multiple times, tell them it's a developer edition and the boot loader should be unlocked. Even the second time, they tested it and said they couldn't find anything wrong with it!
My advice, make sure it's written very clearly in the comments that you locked it by mistake, and insist to talk to someone from the service center about the actual problem, otherwise you may receive it back locked.
Sent from my SM-N910V using XDA Free mobile app
Do you happen to have a service center near where you live? We have one here in LA that is walk in only. It's an Official Samsung Service Center. You take your phone and they usually have it for an hour in the back and tell you to come back or go to Starbucks. When you go back, they have repaired your phone or replaced it if needed.
You may check the Samsung site if you're not sure.
Here is the one in LA: http://www.yelp.com/biz/samsung-service-center-los-angeles
bbeelzebub said:
Do you happen to have a service center near where you live? We have one here in LA that is walk in only. It's an Official Samsung Service Center. You take your phone and they usually have it for an hour in the back and tell you to come back or go to Starbucks. When you go back, they have repaired your phone or replaced it if needed.
You may check the Samsung site if you're not sure.
Here is the one in LA: http://www.yelp.com/biz/samsung-service-center-los-angeles
Click to expand...
Click to collapse
No I live in the central valley, but i could do a trip to LA if it comes back unrepaired. I just ordered a Nexus 6p as my backup phone
Edit: I may just head to LA this weekend as it is going to take 11 business days to get this fixed if i ship it.
I bought my phone from a guy here. When he first got it the rom had some corruption in it so he sent it back to Samsung to get it reflashed. They screwed up and flashed it with the retail bootloader. So he sent it back again and the second time they got it right. Then he switched to T-Mobile so he sold it to me. It's been the perfect phone. It will be even better once Android 6 comes out.
bbeelzebub said:
Do you happen to have a service center near where you live? We have one here in LA that is walk in only. It's an Official Samsung Service Center. You take your phone and they usually have it for an hour in the back and tell you to come back or go to Starbucks. When you go back, they have repaired your phone or replaced it if needed.
You may check the Samsung site if you're not sure.
Here is the one in LA: http://www.yelp.com/biz/samsung-service-center-los-angeles
Click to expand...
Click to collapse
Well i talked to the people in LA, they had no clue what the developer edition was and kept asking if i tripped knox, i told them it didnt matter all i wanted was the unit reflashed with developer code. They said they couldn't help me that all they have in the store is retail flash code.
pdtp said:
Well i talked to the people in LA, they had no clue what the developer edition was and kept asking if i tripped knox, i told them it didnt matter all i wanted was the unit reflashed with developer code. They said they couldn't help me that all they have in the store is retail flash code.
Click to expand...
Click to collapse
That's not surprising.
pdtp said:
Well i talked to the people in LA, they had no clue what the developer edition was and kept asking if i tripped knox, i told them it didnt matter all i wanted was the unit reflashed with developer code. They said they couldn't help me that all they have in the store is retail flash code.
Click to expand...
Click to collapse
Considering what I've read on here about people at Samsung not knowing about it, it doesn't surprise me. I wonder if you just gave them the full model number if it would make a difference.
From what I've heard, there's a small crew at Samsung that has the ability to set up an aboot partition and they are the only people who can.
Sent from my SM-N910V DE w/MoRom
Got my phone back from Samsung today. They flashed BOG5 developer firmware to the phone, WOOT! Now i need to decide if i'm going to keep the nexus or the note. What's great is they didn't even charge me for the service!

S8 no service 1 month after rooting

Hi guys, this is a difficult one.
I have a buddy who really shouldnt be playing around with his phone. He has a samsung galaxy S8 on EE. He decided to root it because he wanted to recover some deleted files from it. Obviously its voided the warranty.
The trouble is a few weeks after he rooted it its now showing no service. Just to make matters difficult hes now played around trying to fix it. It is no longer rooted and it has the samsung official firmware on it. Theres no files on the internal storage to give clues to what he actually did and to make matters worse he has no idea what he actually did to root it. He seems very unclear on what he did or why he needed to root it.. Not a good start.
I have put a sim in it and it does ask what network the sim is on but says no service.
The trouble here is I am not sure where is best to start and I want to review my options before fiddling too much.
So far
I have flashed the stock firmware from Sam knows.
Also factory reset before and after.
Checked Knox status. Showing warranty void.
Currently not rooted and was not when I first got it
IMEI number is still present.
Tried multiple sim cards. 2 on EE and one on giffgaff
Phone storage is blank as if phone is new.
Phones owner mentioned twrp but bootloader is currently stock
Have you checked to see if the phone still has an imei number. He may have messed that up. If he has. Unless he's backed up his efs partition, ( think that's what it's called ) then he may have an expensive small tablet Instead of a phone...
Yes it still has an IMEI
download stock firmware from Sammobile and flash stock, then see, could also be problem with sim card...
I have tried flashing a sock ROM this morning. Also tried more than one sun card. Same result.
Maybe the phone has been locked by carrier ? some carriers do that if a customer is not paying subscribtion. Where did he get his s8 ?
Have you heard of that happening in the UK. As far as I was aware these days in the UK the phone is considered your property.
If it has been blocked like that could I get it unblocked?
Are you sure, the IMEI displayed is correct? Because it sounds like an IMEI brick, my old Galaxy S3 had the same issue.
It's IMEI became a generic one, that didn't match the original one on the box.
Ok I'll check with the owner. See if he still has the box. Is there anywhere else I could find the IMEI if he has thrown the box
You can try checking the bill of his S8. I bought my S8 on contract in a local retail store and got a bill, that included the IMEI.
EDIT: I just checked, the IMEI can also be found imprinted on the rear glass on the bottom.
bigmonmulgrew said:
Ok I'll check with the owner. See if he still has the box. Is there anywhere else I could find the IMEI if he has thrown the box
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Click to collapse
You can check the status of an imei number online, there's a few websites that do it, it will tell you if it's been blacklisted or not.
I'm from the UK and I didn't pay my bill for 3 months once and they never blocked my phone, just deactivated my aim service until I eventually paid. So there's something dodgy going on tbh, how did this person purchase this phone?
sofir786 said:
You can check the status of an imei number online, there's a few websites that do it, it will tell you if it's been blacklisted or not.
I'm from the UK and I didn't pay my bill for 3 months once and they never blocked my phone, just deactivated my aim service until I eventually paid. So there's something dodgy going on tbh, how did this person purchase this phone?
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I have just checked it on imeipro.info.
It is showing as clean and the IMEI number is correct.
bigmonmulgrew said:
I have just checked it on imeipro.info.
It is showing as clean and the IMEI number is correct.
Click to expand...
Click to collapse
I actually have no idea what else to suggest, if you've factory reset it, flashed firmware via odin and checked imei and all is okay then I'm unsure what else you can try. Usually issues with service is down to efs which leaves you win a corrupt imei but this is all okay for you. Can you ding out what software build was flashed? The build number.
subscription ended???
lambik333 said:
subscription ended???
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not sure what you mean by that?
sofir786 said:
I actually have no idea what else to suggest, if you've factory reset it, flashed firmware via odin and checked imei and all is okay then I'm unsure what else you can try. Usually issues with service is down to efs which leaves you win a corrupt imei but this is all okay for you. Can you ding out what software build was flashed? The build number.
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Click to collapse
Sadly not. Browser history has been cleared and files have been deleted. He said it had been running fine for about a month so not sure from memory which one he used. He knows he used TWRP to root it but thats about it. Does not sound like he really understands the process, just used google and skipped through without reading.
bigmonmulgrew said:
Sadly not. Browser history has been cleared and files have been deleted. He said it had been running fine for about a month so not sure from memory which one he used. He knows he used TWRP to root it but thats about it. Does not sound like he really understands the process, just used google and skipped through without reading.
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Click to collapse
Hmm I mean no offense to your friend there, but the root process is so simple not sure how he managed messed it up tbh, but it is what it is. If you're able to contact him get him to go to settings-about phone-software information. In this section it will show what firmware build he has, there has to be more to this.
sofir786 said:
Hmm I mean no offense to your friend there, but the root process is so simple not sure how he managed messed it up tbh, but it is what it is. If you're able to contact him get him to go to settings-about phone-software information. In this section it will show what firmware build he has, there has to be more to this.
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Click to collapse
Its not so much a matter of whats on it now. Its more a matter of what was on it when it died.
Currently
Baseband version G950FXXU1AQ17
Build Number NRD90M.G950FXXU1AQ17
Anything else on there that might be useful
The one I have on it now is the one I flashed via ODIN
bigmonmulgrew said:
Its not so much a matter of whats on it now. Its more a matter of what was on it when it died.
Currently
Baseband version G950FXXU1AQ17
Build Number NRD90M.G950FXXU1AQ17
Anything else on there that might be useful
The one I have on it now is the one I flashed via ODIN
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Click to collapse
That's the latest firmware available, the only last thing I could suggest is to use Samsung smart switch software and do a firmware recovery. If after that it doesn't work then I am all out if ideas.
sofir786 said:
Hmm I mean no offense to your friend there, but the root process is so simple not sure how he managed messed it up tbh, but it is what it is. If you're able to contact him get him to go to settings-about phone-software information. In this section it will show what firmware build he has, there has to be more to this.
Click to expand...
Click to collapse
Oh and lets face it offence is deserved right now.

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