Cannot connect to LG PC Suite - G2 Q&A, Help & Troubleshooting

HI,
I'm facing an issue while trying to update my LG G2 to 4.4.2. LG PC Suite cannot see the device when connect with PC Suite mode. There is an icon in the phone notification bar saying Phone and LG PC Suite are connected via USB cable. The PC Suite itself keep trying to connect and after few seconds, it will show this pop up.
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I'm not quite sure why the PC Suite keep asking me to install MTP driver because I can see my phone in the window explorer and device manager, I can transfer files between PC and Phone when connect with MTP mode, I can tethering the internet connection ... basically, I can do everything I'm suppose to except connect with PC Suite. Any idea or suggestion are welcome
Some Info
- My LG G2 is runing 4.2.2 (D80210e-ESA-XX)
- I'm using Macbook Pro Retina Late 2013
- Bootcamp with Window 7 Ultimate 64 Bit
- This is my first PC Suite connection with this Macbook
- But, I've been using it to transfer files (with MTP) and share internet for few months so far (still able to do so at the moment)
- I can connect to PC Suite MAC but it always failed to connect to update server so I have to try with window.
- I think cable and USB port is fine since I can do file transfer and connect with MAC PC Suite.

Same problem...
The same issue, but I had been using PC Sync for a month on Win 7 flawlessly before I have done (F)OTA upgrade to KitKat on LG G2. Since then I could't estabilish PC Sync connection with my phone. On the other hand I'm still using MTP for normal acces to device storage. Trying reinstall drivers and programs for 2nd time to get it solved with no effect. Have no clue what's wrong. Have anyone reported bug to LG with any response?

+1
the same problem. my phone will show only bettery charged and nathing elsa

any luck ?
Any luck for some of you. I am having exactly the same problem.....
thx for your help !

I am having same problem... cant connect with PC suite or OSP or LG Mobile support tool

Why the hell do we even have to his a 250meg "PC suite"? Why cant we just mount the damn thing as a USB device like every other phone/rom?

If you're still on KitKat just use On Screen Phone, that usually works no problem. I could never get my phone to connect to PC Suite, not with KitKat or now with Lollipop.
Sent from my LG-D801

Related

Am I installing incorrectly?

Being a Mac user and not using Windows mobile device for over 6 years, I seem to have totally forgotten some basics.
I bought a game from handango called Resco Guardians
http://www.handango.com/catalog/Pro...349&sectionId=7612&merch=L1_Bestsellers_Games
(it stated the game should work on HD2) but totally forgotten how to install 3rd party apps..in the old days I remember using Activesync. But now, I loaded the exe file to the device memory card and tried to run/install it from there, but got message this is not a PPC compatible software.
Have I installed it wrong or is it simple not compatible?
Also, is there specific drivers I need to install for Windows 7 to recognise my device, as the Windows 7 mobile app does not seem to recognise my HD2.
Thanks for advice and please excuse the fact that my mind has gone blank regarding Windows.
The .exe is for your PC. It will automatically add your new game to ActiveSync, and send it over when you next dock.
For Windows 7 you need to download the Windows Mobile Device Centre. No drivers are required.
Connect HD2 via Active Sync or Windows Media Center for Vista and Win7 and run .exe file from PC... It´l install your game to your PDA...
You dont need any drivers...
Do I select Activesync or Hard disk mode (usb plug option)? it must be todo with me trying to connect using VMWare Fusion, as the device does not seem to be recognised.
Active Sync mode, btw Windows 7 should already have Windows Mobile Device Centre installed form what I know, is there no cd/software with the hd2?
Yes device centre present, but no CD with HD2, in Activesync mode, device is not recognised...maybe to do with me running Windows in Virtual mode..but never happened before with Blackberry etc.
Just tried connecting my HD2 with a Vista laptop, still cannot connect in Activesync mode. Could a HD2 owner please tell me how they are connecting to their PC. Maybe an option I have not selected?
Thanks
You need to install Windows Mobile Device Centre for Vista, not Activesync
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
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Thanks for link, its already installed (and reinstalled it) but there seems to be a problem with HD2 being recognised...did your phone come with a CD?
OK fixed it - for anybody else who may encounter same problem...make sure "Enable Faster Data Sync" is NOT checked in USB to PC setting.
That's odd, mines checked and it works fine. I am using Windows 7 and not Vista so may thats why it works for me?
At least its working now!
Yes since I unchecked the option, now works on Windows 7 and Vista in virtual mode on my Mac.

myTouch 3G will not connect to pc other than for charging

I bought a used MyTouch 3G with the 3.5mm jack. Everything seems to work, except for connecting to either of my windows 7 pc's. I have the oem usb cable that came with the phone. When I plug it in, Windows says the usb device is not recognized and is malfunctioning. I attempted to install the drivers that come with pdanet to no avail. I also installed htc sync. When I plug the phone into my computer, it starts charging, but the taskbar message on the phone does not show it as connected to a pc.
Any ideas here?
try another usb cord?
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Try to install the USB drivers that come with the Android SDK?
(I don't think you need the HTC sync stuff for that).
Depending on what ROM you are running, or if it was made by some paranoid network provider, you might not be able to use the phone as a modem (tethering)... I've heard that some network providers disable the tethering feature...
With CM ROM, I've had no problems tethering over USB in: Windows Vista, Windows 7, Ubuntu 10.4 (Windows XP didn't work at all).
You have to enable the tethering feature first on the phone before it will work (I'm not talking about installing some app from the market, I'm talking about the built-in setting: settings-->wireless&networks-->tethering).
Have you tried mounting your SD card to access it as storage device over USB?
If neither tethering or USB mount wants to pick up when you plug the cable in, I'm guessing your cable is bust or your phone...
Have you tried the same cable on another PC?
Are you using some dodgy USB add-in card or USB hub on your PC? Did Windows 7 install the correct drivers for your USB controller on your motherboard? (do any other USB devices work on your PC?)
same problem HTC my touch 3g
I have a google tmobile htc my touch 3g 32B 2.2.1 android and under vista i have a load of usb problems device not recognized. have tried many many things still nothing works. called htc they told me to call ms. perhaps some conflict with the device. problem rooting it with sapping and gold card method and sapping as well. any suggestions?
Maybe you have a corrupted misc partition :0|
just restart your phone... it will surely work

Problem with MTP-USB Driver

Kies won't install the MTP-USB Driver on my computer. There's always a warning "driver software wasn't installed". It works neighter on W7 nor on XP.
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A Kies folder on PC install Samsung USB drivers .
B reboot phone fire up Kies connect phone USB mass storage mode and let windows find the drivers .
jje
Doesn't work. I've installed the Samsung Drivers, but it still won't them.
This worked for me:
http://android.stackexchange.com/questions/3246/fails-to-install-mtp-usb-device
gangsterjoop said:
This worked for me:
http://android.stackexchange.com/questions/3246/fails-to-install-mtp-usb-device
Click to expand...
Click to collapse
When I connect my phone with USB-Debugging enabled I get a message from Kies: "Reconnect your device in the Samsung Kies-(PC Studio)-mode again. The current connecting mode is not supported by Kies."
I'm sure you have already tried this....but have you plugged the usb cable into a different slot? preferably one at the back of the Pc. My phone wont sync with Kies if I have it connected to the front slots.
Still doesn't work.
Open kies.
Instal drivers from the menu.
Wait until it says complete. A couple of times it did not bring up the instal dialogue box. Keep trying until it says drivers installed.
It will then work. I had this problem on both xp and win 7. This sorted it.
Sent from my GT-I9100 using XDA App
It installs the drivers. The problem is, once I uncheck the USB debug mode and reconnect the phone it installs the drivers again and fails.
Plug your phone into the PC, turn off USB debugging & select USB tethering. See if it installs the driver that way. Also do this while your PC is connected to the internet, when/if it fails leave it plugged in the PC and check windows update to see if you need to download an update for the drivers.
Still doesn't work. I did a Windows Update.
Gerät entfernt means device removed and Fehlgeschlagen means failed.
Guys its simple.....i was also facing this problem. just unchecked USB debugging mode....and try to connect again. Its Done.
Another useless thread...
Sent from my GT-I9100 using xda premium

Help! G2 won't connect to my pc

It started this morning when suddenly i cant connect my g2 to my computer, a screenshot is attached here to give you an idea on what's happening on my pc, i already reinstall the drivers and i even reflash pardus rom to make sure that it is not a rom related problem,any help will be greatly appreciated thanks a lot!
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thanks a lot
shaer_nahyar said:
It started this morning when suddenly i cant connect my g2 to my computer, a screenshot is attached here to give you an idea on what's happening on my pc, i already reinstall the drivers and i even reflash pardus rom to make sure that it is not a rom related problem,any help will be greatly appreciated thanks a lot! View attachment 2750329 thanks a lot
Click to expand...
Click to collapse
bump
Right click - uninstall, reboot, reinstall drivers.
Same problem here!
My G2 is recently updated to 4.4.2.
I have tried on several computers, different ports and no help.
On the first connection to a PC not connected before windows reports "USB device not recognized" problem.
After that every time I connect the phone to the same computer the phone itself only recognizes that it is using USB charging mode, it does not recognize the computer connection (known by the USB icon on android system tray) even with "Ask upon connection option checked".
Even when I manualy change the Android mode in Settings --> PC Connection from MTP to PTP or even LG software, nothing happens.
Definitely there seems to be a problem with the phone, but I don't believe it's a software but a firmware problem.
Please help if anyone knows what to do.
same here
evildr said:
Same problem here!
My G2 is recently updated to 4.4.2.
I have tried on several computers, different ports and no help.
On the first connection to a PC not connected before windows reports "USB device not recognized" problem.
After that every time I connect the phone to the same computer the phone itself only recognizes that it is using USB charging mode, it does not recognize the computer connection (known by the USB icon on android system tray) even with "Ask upon connection option checked".
Even when I manualy change the Android mode in Settings --> PC Connection from MTP to PTP or even LG software, nothing happens.
Definitely there seems to be a problem with the phone, but I don't believe it's a software but a firmware problem.
Please help if anyone knows what to do.
Click to expand...
Click to collapse
have you fixed this problem?! I have the same problem too
if you have successfuly fixed it please share how you did it. I desperately need to fix this issue
sorry
pretty old thread i know, But this happened to both my G2's last night! Searched around the internet and a few people have had this problem, but no solution.

[Q]PC cannot identify Nexus 7, no driver? Charging when USB is connected

I recently bought a Nexus 7 (2012 - WiFi Version) on eB*y, the Device is Rooted, ROM is CyanogenMod-NIGHTLY-Grouper.
When i tryed to connect the Nexus 7 with my Laptop and PC it started to charge (but verry, verry slow) and i Windows says that the USB device cannot be identified (also i cannot install drivers for it becaus it cannot be identified) Fail-Code is: 43. I tryed it on Win7 Desktop PC and on a Win10 Laptop but no chance.
Also i tryed to install a Factory ROM via Recovery Mode (from SD Card) it says: Installation aborted.
I really dont know what to do now? I think it is the USB Flex Cable, what do you guys think?
Sorry for my bad English.
Hope someone can help me here.
On your Nexus 7, search for a setting called USB connections and ensure MTP is checked.
On your windows PC, Control Panel > Device Manager, go to your broken Nexus device, right click and update the driver for it... Select you want to install the driver yourself. Then it will ask you to browse to the driver, but underneath that you will have another selection along the lines, "select from common driver list". From there, look under portable devices and select either MTP Storage or MTP USB Storage. I had the same problem and only MTP USB Storage works for me.
For ADB and Fastboot stuff... Search these forums.
Hope that helps.
edoel said:
I recently bought a Nexus 7 (2012 - WiFi Version) on eB*y, the Device is Rooted, ROM is CyanogenMod-NIGHTLY-Grouper.
When i tryed to connect the Nexus 7 with my Laptop and PC it started to charge (but verry, verry slow) and i Windows says that the USB device cannot be identified (also i cannot install drivers for it becaus it cannot be identified) Fail-Code is: 43. I tryed it on Win7 Desktop PC and on a Win10 Laptop but no chance.
Also i tryed to install a Factory ROM via Recovery Mode (from SD Card) it says: Installation aborted.
I really dont know what to do now? I think it is the USB Flex Cable, what do you guys think?
Sorry for my bad English.
Hope someone can help me here.
Click to expand...
Click to collapse
Don't forget to try other USB cables.
Just use the Nexus Root Toolkit and follow the easy wizard to completely setup the N7 on your PC:
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You'll be set in no time!

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