Related
My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.
Hi,
Still in my first week with my Note (UK rooted stock GB) and loving it.
One minor quirk though - where I currently am (hospital :-( ) I have no wifi and only an iffy EDGE signal. Sometimes the data connection struggles, drops and re-establishes itself, but occasionally it just stops trying and the only fix seems to be to restart the phone - toggling data/airplane mode on the power button, turning off/on data via the settings menu and firing up another, comms-based app doesn't help.
Can anyone suggest anything more convenient than a reboot.
Thanks
Network Booster on the Market
Ta - found a couple to try. Which one did you have in mind?
linker3000 said:
Ta - found a couple to try. Which one did you have in mind?
Click to expand...
Click to collapse
Fresh Network Booster and Network Booster
both working great, try them.
Yep, those are the ones I installed. They seem to improve signal bars but data transmission has still been crap until a short while ago - maybe there's a local cell problem - I'll keep persevering, but hopefully I'll be home in a day or so.
Lost data again today, tried the apps - no luck and after about 30 secs the signal bars were replaced with the 'no signal' icon.
I switched on airplane mode, waited a few seconds and tried to turn it off again but pressing the airplane mode button did nothing.
In the end I switched off/on, the phone came up in airplane mode but let me turn it off and everything was OK again.
Does this just happen in one location? Like maybe it's just weak cell sites? Just curious.
Could be - I'm still stuck in hospital so can't try elsewhere.
linker3000 said:
Could be - I'm still stuck in hospital so can't try elsewhere.
Click to expand...
Click to collapse
Alright, well, let us know if you have problems when you can try it somewhere else.
Also, strange that the hospital doesn't have wifi. Every hospital I have been to does. Lol.
Same problem here, looking in the whole forum it seems that some One X users are having the same issue... really annoying, hope its not a hardware issue... theres a really low stock of Galaxy Notes here in argentina...
Sent from my GT-N7000 using Tapatalk 2
so this is the second S7e and second SIM that I have been having this issue with. The phone will lose connection to the mobile network and the ONLY way to recover is to reboot phone. Reset Network Settings doesn't do anything. Toggle airplane mode doesn't do anything. Search for Network Operators doesn't do anything. I have a third phone on the way - but has anyone around here heard of or experienced similar? Am I missing something that I should be doing to correct this?
Thanks in advance
I too have this problem. Got a replacement refurbished phone under warranty and the phone has this problem
krishelnino said:
I too have this problem. Got a replacement refurbished phone under warranty and the phone has this problem
Click to expand...
Click to collapse
Did you pay the $20? I didnt want to pay the 20 so i sent the device to samsung. Should get it back friday or monday. The issue is definitely phone related. Im using a verizon s7 now and no issues like that arose. I even tried new sim.. My father is having same issue t-mobile s7 edge
Yes i had to pay 20. And it's disappointing I am having this issue with the replacement phone. I am having this problem on the U firmware as well.
Sent from my SM-G935U using Tapatalk
I've suffered the same issue from time-to-time and just do a restart....annoying as hell to be honest
Are you guys always in the same location when this is happening or is it just whenever and wherever? Or is it happening a one certain place where cell signal isn't that great? I had this same issue BUT only in my house so I had to get a network range extender from t-mobile to use at home.
This happens to me all the time. It's so annoying. At work, in the car, at home--it doesn't matter where I am. Have reset firmware multiple times and even rolled back once too. I think it has to do with the latest software because I never had this issue before the Fall/Winter. Hopefully Nougat fixes this!
Quickvic30 said:
Are you guys always in the same location when this is happening or is it just whenever and wherever? Or is it happening a one certain place where cell signal isn't that great? I had this same issue BUT only in my house so I had to get a network range extender from t-mobile to use at home.
Click to expand...
Click to collapse
I happens randomly in different places. For me i lose complete signal, and then only get back signal without data. I have to restart when this happens to get back data. Annoying as hell !
frappe33 said:
so this is the second S7e and second SIM that I have been having this issue with. The phone will lose connection to the mobile network and the ONLY way to recover is to reboot phone. Reset Network Settings doesn't do anything. Toggle airplane mode doesn't do anything. Search for Network Operators doesn't do anything. I have a third phone on the way - but has anyone around here heard of or experienced similar? Am I missing something that I should be doing to correct this?
Thanks in advance
Click to expand...
Click to collapse
I am having the same problem, this will be my 3rd phone 4th sim. I wish I knew how to fix it
I would try flashing different radios/modems, its worth a shot. Maybe try flashing the "U" firmware radios.
Nougat will fix it
My wife and I had the same issue on our tmobile s7 edge ... we got the 7.0 beta and now the issue is gone .... I bet it's radio and software related ... 7.0 will be out by the end of the month hope that helps...
I had this issue with my phone, and it was a huge pain. The biggest concern: I didn't know when my phone was off network (voice, data, etc.). The fix, for me, was simple: a new SIM card.
You may have an issue from a rejected permission on an app.
Had the same issue before but I did a hard reset and realised that I changed permissions on an app that wasn't written for 6.1.
ronstopable12 said:
My wife and I had the same issue on our tmobile s7 edge ... we got the 7.0 beta and now the issue is gone .... I bet it's radio and software related ... 7.0 will be out by the end of the month hope that helps...
Click to expand...
Click to collapse
I hope so! Been waiting for that before I try anything drastic, even though this issue is a huge pain in the ass. I'm glad others have come out of hiding to express their concerns with it as well. I thought I was the only one for the longest time having this issue.
---------- Post added at 02:20 PM ---------- Previous post was at 02:19 PM ----------
jimfun said:
I had this issue with my phone, and it was a huge pain. The biggest concern: I didn't know when my phone was off network (voice, data, etc.). The fix, for me, was simple: a new SIM card.
Click to expand...
Click to collapse
Many of us have tried new SIM cards, but it's worth a shot if it's still not working consistently after Nougat is released.
---------- Post added at 02:22 PM ---------- Previous post was at 02:20 PM ----------
geeserver said:
You may have an issue from a rejected permission on an app.
Had the same issue before but I did a hard reset and realised that I changed permissions on an app that wasn't written for 6.1.
Click to expand...
Click to collapse
My and my friend's phones are both running pure 100% OEM Tmo stock without any apps disabled or touched at all and we have this issue and have done multiple resets. Pretty sure it's an actual hardware defect, or hopefully just a software one with the modem/radio.
krishelnino said:
Yes i had to pay 20. And it's disappointing I am having this issue with the replacement phone. I am having this problem on the U firmware as well.
Sent from my SM-G935U using Tapatalk
Click to expand...
Click to collapse
I was thinking about going that route. But I wasnt sure what condition the phone would be. How was you condition?
I sent mine to samsung and the things they replaced is the Coaxle cable "antenna" replaced 3 of them. I have been using the s7 from verizon on the U firmware so havent seen if it is fixed.
4ringsa6 said:
I was thinking about going that route. But I wasnt sure what condition the phone would be. How was you condition?
I sent mine to samsung and the things they replaced is the Coaxle cable "antenna" replaced 3 of them. I have been using the s7 from verizon on the U firmware so havent seen if it is fixed.
Click to expand...
Click to collapse
I received a refurb. Other than this problem, the phone is alright. I noticed this problem on receiving the phone it was running on T firmware. Then I switched to U firmware and radio but no difference. I called customer support yesterday, they said to go to a retail store to get the phone replaced. My worry is going through this process again and if I receive a bad device again what to do? After all refurb phones are like playing Russian roulette!
Sent from my SM-G935U using Tapatalk
I just had this start happening on mine... I really wish they would release nougat already. It is ridiculous they won't post an Odin flashable version of the release candidate if it does indeed fix the issue.
I also think its a specific tower configuration that is causing the issue that the radio can not understand. (Maybe 3xCA). Its happening in the same areas every time.
I just started having this problem in the past month. All at once I've been getting BT sometimes turning off, mobile networks failing to reconnect after I visit a no/low signal area (such as after a plane trip when the phone was in airplane mode). I've also seen wifi mode fight my attempts to turn it back on sometimes - toggling itself on and off a couple of times per second until I poke at enough settings to stop it. When BT turns itself off I have trouble turning it back on, sometimes it just goes back on, sometimes it refuses after a number of tries and if I wait an hour it goes back on just fine.
The folks at a BB Samsung kiosk said they could reflash it if I wanted to go that route, but that the nougat release would be out soon so it might be better to just wait for that. Has anyone had a Samsung rep re-image their phone to try to solve this?
flarbear said:
I just started having this problem in the past month. All at once I've been getting BT sometimes turning off, mobile networks failing to reconnect after I visit a no/low signal area (such as after a plane trip when the phone was in airplane mode). I've also seen wifi mode fight my attempts to turn it back on sometimes - toggling itself on and off a couple of times per second until I poke at enough settings to stop it. When BT turns itself off I have trouble turning it back on, sometimes it just goes back on, sometimes it refuses after a number of tries and if I wait an hour it goes back on just fine.
The folks at a BB Samsung kiosk said they could reflash it if I wanted to go that route, but that the nougat release would be out soon so it might be better to just wait for that. Has anyone had a Samsung rep re-image their phone to try to solve this?
Click to expand...
Click to collapse
If you were able to fix without a reboot you didn't have the same issue as this.
rocket31337 said:
If you were able to fix without a reboot you didn't have the same issue as this.
Click to expand...
Click to collapse
I guess I wasn't clear about that as I have several problems that are probably related, but behave a little differently.
BT dropping - can usually turn it back on, but sometimes it refuses. Usually don't need to reboot to fix this.
Wifi dropping - often have trouble turning it back on and have seen the widget toggle off and on repeatedly by itself. Sometimes have to reboot to fix that.
Mobile Network data (and voice sometimes) dropping - usually have to reboot. I think I may have recovered that once without a reboot, but the other few times it's happened in the past month since it started I have rebooted and that fixed it in all but one of the reboots - one time I rebooted and still had to fiddle with it a bit after the reboot before it came back. That may have been because I played too much with the network settings before the reboot and so had to undo that damage after the reboot. But, definitely rebooting is a fairly reliable step in fixing this problem.
All 3 started happening around the same time which is why I thought it was a software issue (I remember a small update a little over a month ago, but forget the details of it). It's nice to hear that others also have the mobile network problem, but if that is isolated in those cases then maybe I'm not seeing exactly the same problem. But, it is clear that rebooting is almost always required to get my mobile network data back so that again suggests that at least that part is the same as what this thread is discussing.
In looking at the T-Mobile updates page for the S7 Edge I see that the version I have (G935TUVU4APK1) was updated in early November - which tracks when I started having problems, and it includes a fix for "Domestic data roaming improvements", which definitely sounds like they may have played with the radios.
I am so ready for the Nougat update...
Sorry if this has been discussed before. I just can't find it anywhere.
Is anybody having any Wi-Fi issues with their S8? What is happening for me, is that, I connect to my home private Wi-Fi network. Then 10 seconds later the network completely disconnects. Then approximately 10-20 seconds later it reconnects again. It keeps doing it over and over and over, non stop in a cycle. So I completely disconnected from my Wi-Fi, and I'm using my 4G LTE. I started noticing this at home, but then as I go to other to other Wi-Fi networks it's he same issue.
I even did a factory reset to the phone because of this issue and a home button vibration issue, where the vibration would not stop even in standby mode. It was also causing the Android OS settings to even be disabled, and not let me go into the OS serttings from the Android OS taskbar menu button, or the button for the settings in the app drawer. The factory reset did fix the vibration issue, but it didn't fix the Wi-Fi issue at all.
Also, is anybody else having this exact specific Wi-Fi issue I'm having?
Thanks in advance for all the answers and feedback!
bigj0110 said:
Sorry if this has been discussed before. I just can't find it anywhere.
Is anybody having any Wi-Fi issues with their S8? What is happening for me, is that, I connect to my home private W-iFi network. Then 10 seconds later the network completely disconnects. Then approximately 10-20 seconds later it reconnects again. It keeps doing it over and over and over, non stop in a cycle. So I completely disconnected from my Wi-Fi, and I'm using my 4G LTE. I started noticing this at home, but then as I go to other to other Wi-Fi networks it's he same issue.
I even did a factory reset to the phone because of this issue and a home button vibration issue, where the vibration would not stop even in standby mode. It was also causing the Android OS settings to even be disabled, and not let me go into the OS serttings from the Android OS taskbar menu button, or the button for the settings in the app drawer. The factory reset did fix the vibration issue, but it didn't fix the Wi-Fi issue at all.
Also, is anybody else having this exact specific Wi-Fi issue I'm having?
Thanks in advance for all the answers and feedback!
Click to expand...
Click to collapse
You need too update your phone through the Samsung Apps app. Samsung released a fix for the wifi issue.
Sent from my SM-G955U using Tapatalk
echto said:
You need too update your phone through the Samsung Apps app. Samsung released a fix for the wifi issue.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
I already am up to date with all the apps in the Play Store and the Samsung store. I even contacted Samsung, and the woman on the phone on her own just completely connected me to a manager without saying a word to me. The manager ended up saying that he never heard of this and made a bug report so they could look into it. It's also not in their system, according to this manager. This was today around 5PM EST
It could be a hardware issue. Have you thought about exchanging it?
Sent from my SM-G955U using Tapatalk
echto said:
It could be a hardware issue. Have you thought about exchanging it?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
I already did. This is the second device to have the Wi-Fi issue. I just received my replacement device in the mail today around 4PM EST, which is the device I'm talking about here.
The thing I'm thinking is, that maybe if I went back to the direct cell phone providers store and did a buyer's remorse exchange. It could just be a batch of phones that have the same issue. Which more than one from the batch could be located at the same store. But since I'm in Florida, and the replacement device came from somewhere in Pennsylvania it's a completely different batch. Which the Samsung manager agreed with me. He even told me what I already know, that even if Samsung tests the phone. People in the real world using the phone, may encounter issues that Samsung never found on their own. He also went on to say that it's vital, that people in general, especially people that are tech savvy and semi tech savvy call in, because with us calling in it can help fix the issues that Samsung may have never encountered on our own. The manager also said, that there can be more people with the same exact issue, they just never called in and reported it like I have.
bigj0110 said:
I already did. This is the second device to have the Wi-Fi issue. I just received my replacement device in the mail today around 4PM EST, which is the device I'm talking about here.
The thing I'm thinking is, that maybe if I went back to the direct cell phone providers store and did a buyer's remorse exchange. It could just be a batch of phones that have the same issue. Which more than one from the batch could be located at the same store. But since I'm in Florida, and the replacement device came from somewhere in Pennsylvania it's a completely different batch. Which the Samsung manager agreed with me. He even told me what I already know, that even if Samsung tests the phone. People in the real world using the phone, may encounter issues that Samsung never found on their own. He also went on to say that it's vital, that people in general, especially people that are tech savvy and semi tech savvy call in, because with us calling in it can help fix the issues that Samsung may have never encountered on our own. The manager also said, that there can be more people with the same exact issue, they just never called in and reported it like I have.
Click to expand...
Click to collapse
What kind of router are you using? Have to tried another? Go to a Starbucks, or some other free WiFi spot and test. So far with you it's been a 100% issue. I'd start looking at different things.
Sent from my SM-G955U using Tapatalk
echto said:
What kind of router are you using? Have to tried another? Go to a Starbucks, or some other free WiFi spot and test. So far with you it's been a 100% issue. I'd start looking at different things.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Like I said in one of the above post, that I noticed it at home first. But as I used other Wi-Fi's I noticed it was an ongoing issue. I've tired my home private Network, my work private network, and at a few friends houses.
The manager from Samsung, honestly believes that it is a Android OS bug.
Ah ok. I missed that. Easy to do when on the go. [emoji3]
Sent from my SM-G955U using Tapatalk
echto said:
Ah ok. I missed that. Easy to do when on the go. [emoji3]
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
It's not a big deal, I completely understand. So what else do you think I should try?
I also have issues with Wi-Fi similar to yours, if anyone has a solution, please let me know
Have you made sure that in settings you have a tick on "Keep wifi on durring sleep" ? Also for the sake of it, switch off "battery optimization" for all apps and see how it behaves. Also make sure you swithch off the option "smart network switch" under WiFi settings. What your phone is probably doing is constantly trying to switch between the WiFi and mobile data, or the power management puts it in sleep to preserve battery.
Well instead of getting the same same old suggestions (which Im sure you tried, all of them) you can read thru them all here in the thread that already exists:
https://forum.xda-developers.com/galaxy-s8/help/wifi-disconnects-reconnects-constantly-t3592664
echto said:
Ah ok. I missed that. Easy to do when on the go. [emoji3]
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Danidarul said:
I also have issues with Wi-Fi similar to yours, if anyone has a solution, please let me know
Click to expand...
Click to collapse
Honestly what's probably going to happen is, we're going to have to wait for an OTA update.
stoyank said:
Have you made sure that in settings you have a tick on "Keep wifi on durring sleep" ? Also for the sake of it, switch off "battery optimization" for all apps and see how it behaves. Also make sure you swithch off the option "smart network switch" under WiFi settings. What your phone is probably doing is constantly trying to switch between the WiFi and mobile data, or the power management puts it in sleep to preserve battery.
Click to expand...
Click to collapse
Keep Wi-Fi on during sleep is activated. But it has nothing to do with that because my phone goes to standby mode in 30 seconds. While as soon as I connect to the Wi-Fi network, 10 seconds later it completely disconnects me. Then 10-20 seconds later it reconnects me. Then it repeats the same thing over and over. The phone can be completely in use, or it can be in standby mode, the same problem still occurs. Also the same thing goes for battery optimization, while it's on and off.
It also appears that someone else on the first page is having similar Wi-Fi issues. So maybe, a few of the many mass produced phones are having Wi-Fi issues. So maybe it's really an OS bug like the manager from Samsung on the phone yesterday was telling me.
Hi All, even am having a same problem, am here in Saudi Arabia and when i spoke to samsung Persons they are not showing an exact root of the problem and not even willing to exchange my mobile. this issue is with my mobile since 3 months and am waiting for upadte , i got 2 updates till now but none solved my wifi problem, i donno what to do
I can say this only happens to me when I have Bluetooth on and my watch connected and when I'm on a 2.4 signal vs a 5....and if by chance is your phone with sprint or verizon?
Sent from my SM-G955U using Tapatalk
Hi
I got my 6p about 4 days ago brand new, and upgraded to 7.1.1 wifi was fine and then went to 7.1.2 and wifi seemed fine for couple days while I installed apps and such I wanted
while I waited on a case to arrive, turned it on yday and my wifi connects then disconnects, sometimes it doesn't see wifi networks.. I tried to wipe cache no difference also
tried safe mode and nope.
Also tried to factory reset couple times and well it didn't change anything. Not sure what else to try, I tried shutting off my router for while.. Only thing I can think of is to send it back
unless someone has a idea.
thx.
SimpyD said:
Hi
I got my 6p about 4 days ago brand new, and upgraded to 7.1.1 wifi was fine and then went to 7.1.2 and wifi seemed fine for couple days while I installed apps and such I wanted
while I waited on a case to arrive, turned it on yday and my wifi connects then disconnects, sometimes it doesn't see wifi networks.. I tried to wipe cache no difference also
tried safe mode and nope.
Also tried to factory reset couple times and well it didn't change anything. Not sure what else to try, I tried shutting off my router for while.. Only thing I can think of is to send it back
unless someone has a idea.
thx.
Click to expand...
Click to collapse
Hello,
You can try flashing a 7.1.1 factory image to see if problem persists. If yes, it's likely a hardware issue...
Good luck...
You mentioned waiting for a case to arrive. Just to be clear you are having this problem with no case on the phone, correct? You can go into settings / Google / Networking and see if WiFi Assistant is ticked. Change the setting to whatever is the opposite of what it's set at and see if that makes any difference.
Same issue. Huawei had me send in my phone to repair it and I got it back yesterday. Wifi still broken and when I called them up today they want me to send it back AGAIN!
jhs39 said:
You mentioned waiting for a case to arrive. Just to be clear you are having this problem with no case on the phone, correct? You can go into settings / Google / Networking and see if WiFi Assistant is ticked. Change the setting to whatever is the opposite of what it's set at and see if that makes any difference.
Click to expand...
Click to collapse
That is correct, I hate using my phone without a case. rather not break it to soon bad luck and all.. I'd hate to have to send it back before even using it lol..
It seems better since I unlocked the bootloader and the phone reset itself again. Don't think I had a drop in wifi yet. Still testing tho..
SimpyD said:
That is correct, I hate using my phone without a case. rather not break it to soon bad luck and all.. I'd hate to have to send it back before even using it lol..
It seems better since I unlocked the bootloader and the phone reset itself again. Don't think I had a drop in wifi yet. Still testing tho..
Click to expand...
Click to collapse
Good luck.
My Nexus 6P is doing the exact same thing and I think its something to do with several 7.1.1 updates and 7.1.2 update. Because wifi was fine until it updated like 5 times.
bacu12 said:
My Nexus 6P is doing the exact same thing and I think its something to do with several 7.1.1 updates and 7.1.2 update. Because wifi was fine until it updated like 5 times.
Click to expand...
Click to collapse
You can always try clearing the system cache and seeing if that helps. It probably won't but it's always worth a try. You can also go into WiFi Assistant under settings / Google / Networking and tick the opposite of whatever its currently set at and see if that makes any difference.
I went ahead and RMA'd my phone hopefully I can get a decent replacement. wifi start going weird again in couple days and phone would randomly reboot doing nothing and sometimes staying on the android logo
while booting. What a pain so far..
Welp my phone finally arrived back futuretel replaced the Motherboard and a component doesn't say what and factory reset the device.
Been 2 days now with no drops in wifi or anything.. Hopefully no more problems. All in all took about 2 weeks and that is with 2 holidays
so not bad..