Play Store No Connection Error - Galaxy S 4 Q&A, Help & Troubleshooting

I have no Connection Error in Play Store, i can't see google play or play store in applications manager so that i can clear data and cache.
My phones date and time are also correct.
I'am using i9500 GALAXY S4 ANDROID 4.4.2 rooted.
Kindly tell me anything to fix my problem.
regards,
s.t

You need to swipe across to the all tab to clear data in play store I think
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Obagleyfreer said:
You need to swipe across to the all tab to clear data in play store I think
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Yes I have cleared data and cache it works sometimes but most of the times it doesn't.
Sent from my SM-N9005 using Tapatalk

thahim said:
I have no Connection Error in Play Store, i can't see google play or play store in applications manager so that i can clear data and cache.
My phones date and time are also correct.
I'am using i9500 GALAXY S5 ANDROID 4.4.2 rooted.
Kindly tell me anything to fix my problem.
regards,
s.t
Click to expand...
Click to collapse
think u mean S4 instead of S5, did you used freedom before? maybe because of you uninstalled the freedom without stop the app at first?

ayong chia said:
think u mean S4 instead of S5, did you used freedom before? maybe because of you uninstalled the freedom without stop the app at first?
Click to expand...
Click to collapse
Yes I have freedom installed and I use it. But this problem also goes with my new note 3 bought yesterday unrooted.
Do you think its problem with my ISP
Yes it's S4 lol.
Sent from my SM-N9005 using Tapatalk

thahim said:
I have no Connection Error in Play Store, i can't see google play or play store in applications manager so that i can clear data and cache.
My phones date and time are also correct.
I'am using i9500 GALAXY S4 ANDROID 4.4.2 rooted.
Kindly tell me anything to fix my problem.
regards,
s.t
Click to expand...
Click to collapse
Try going to application manager and force stop Downloads app and delete data and cache, and retry. It worked for me

Related

Market not working after root and unlock

So I decided to root and unlock my 4.1.1 N7 today. Everything went according to plan. When I set myself to return my tablet to its former app glory, I found myself with the following message when opening Play Store:
Error retrieving information from server. (DF-DFERH-01)
Market was working before root. Funny thing is, despite being unable to open the play store, It is still able to auto update :/
Any thoughts? I already tried clearing/deleting market cache, no good...
Sent from my GT-I9100 using Tapatalk 2
Just clear your app store data, ect. Then relaunch it. That is what I had to do.
I had the same error in my GNex today.....It has nothing to do with clearing up the data in the Apps settings.....
Clearing my app store data does nothing for me...
Sent from my GT-I9100 using Tapatalk 2
Have the same issue on My Nexus 7. Only difference being I've not used a bootloader or anything like that, it's just literally out the box. App store has never worked at all today, although i can install directly and still get updates...but not install those updates.
tried clearing cache and data then rebooting. removing email account and also removing google wallet settings.
No joy so far on any attempts I've made.
When I had this problem on my old GTablet, I had to force close Google Services Framework, clear data, then reboot to get it back. This is in addition to clearing cache and data of the Market.
Sent from my DROID RAZR using xda premium
just lou said:
When I had this problem on my old GTablet, I had to force close Google Services Framework, clear data, then reboot to get it back. This is in addition to clearing cache and data of the Market.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
how did you get the option to force close the Google Services Framework? Cannot see it in any of my active processes list
vanhager said:
how did you get the option to force close the Google Services Framework? Cannot see it in any of my active processes list
Click to expand...
Click to collapse
Look in settings >apps> all
Sent from my DROID RAZR using xda premium
All the people in this thread saying they having this problem appear to be in unsupported countries . Could that be a factor? Vanhager what country are you in?
I am in Puerto Rico but in my gs3 the market it's working
Sent from my Nexus 7 using xda premium
Rock-&-Roll-Hedgehog said:
All the people in this thread saying they having this problem appear to be in unsupported countries . Could that be a factor? Vanhager what country are you in?
Click to expand...
Click to collapse
I'm in the UK mate.
Great worked
vanhager said:
I'm in the UK mate.
Click to expand...
Click to collapse
Bang goes my theory then. :laugh:
Google Play server error
I am in PR and I have other phones with Google play working on the perfectly but on G-Nex not attached to any carrier...just on WiFi can't open market....error message : Error retrieving Information from server [DF-DFERH-01] I flashed different ROMs every ROM same problem. cleaned the cache forced close.......google frameworks etc.......NO change
Please help
I'm also in Puerto Rico. Market worked this morning, after I unlocked and rooted the Nexus... BAM! There goes the market.
As a side note, I am able to access the market while tethering it with my phone... If I go back to my wifi connection, it starts acting funny again...
Sent from my Nexus 7 using Tapatalk 2
Upgrade SU binary and busy box.
Sent from my Nexus 7 using Tapatalk 2
schodry said:
I am in PR and I have other phones with Google play working on the perfectly but on G-Nex not attached to any carrier...just on WiFi can't open market....error message : Error retrieving Information from server [DF-DFERH-01] I flashed different ROMs every ROM same problem. cleaned the cache forced close.......google frameworks etc.......NO change
Please help
Click to expand...
Click to collapse
I am experiencing the same issue. Can't use Google Play Store from my Galaxy Nexus.
Sent from my Galaxy Nexus using Xparent Cyan Tapatalk 2
gedeonpr said:
I am experiencing the same issue. Can't use Google Play Store from my Galaxy Nexus.
Sent from my Galaxy Nexus using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
I have the same problem. I'm using a Moto Atrix 4G with CM7.2. I've been rooted and unlocked for months and the problem just started today.
Market not working out of US
omegajester said:
I'm also in Puerto Rico. Market worked this morning, after I unlocked and rooted the Nexus... BAM! There goes the market.
As a side note, I am able to access the market while tethering it with my phone... If I go back to my wifi connection, it starts acting funny again...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I'm also from Puerto Rico but the problem seems to be with providers with local IP Address like Claro in the case of mobile phones or local internet providers like liberty, claro etc.. but not on Carriers with US IP addresses like tmobile or At&t tha's why I can access if I use my phone but not using my wifi at home.
Hope this helps, and if anyone finds an answer please let us know because i haven't seen any report on google about this issue.
---------- Post added at 07:32 PM ---------- Previous post was at 07:27 PM ----------
I forgot to tell that if you need an app from the market you can access via web and make the download to your device that way. That's what I've been doing until this gets fixed. It works for updates too. Hope this helps.
Funny thing going on. Using wifi, my Xperia Play illicits the same error code as my Nexus 7. Yet my MIUI SGS II works great with wifi... I'm stumped.
Sent from my GT-I9100 using Tapatalk 2

[Help] my playstore show no connection

Hi guys
Today my playstore alwways show me no connection ill do clear data and chacis
Now ny1 tell me plz what to do ....?
Sent from my GT-I9500 using xda premium
cocaino said:
Hi guys
Today my playstore alwways show me no connection ill do clear data and chacis
Now ny1 tell me plz what to do ....?
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Have you disabled any apps/system apps? Deleted any bloatware? anything like that...
Specifically google services or anything from google?
frrlod said:
Have you disabled any apps/system apps? Deleted any bloatware? anything like that...
Specifically google services or anything from google?
Click to expand...
Click to collapse
No I cannot .. desable annything I only update google playstore from aptoide . But when I saw this error I remove update ...
Sent from my GT-I9500 using xda premium
Try removing your all google accounts and reboot.
Then add again. Should fix this issue.

Apps installing problem.

I try to install netflix from Play Store and i get some invalid package message. I get same message on other apps too. Anybody else or something wrong with my phone?
BTW. I'm 100% MF3 stock
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norbarb said:
I try to install netflix from Play Store and i get some invalid package message. I get same message on other apps too. Anybody else or something wrong with my phone?
BTW. I'm 100% MF3 stock
Sent from my SAMSUNG-SGH-I337 using XDA Premium HD app
Click to expand...
Click to collapse
Just made a similar post. I am having the same issue on just about all the apps I try to install. Maybe something is up with the play store? IDK. I have tried to wipe the apps cache, restarting, uninstalling the play store update and nothing has worked. Over Wifi is how I download my apps because I don't have unlimited data. I have read dling over cell data it works fine.
It is same over cell data too
Sent from my SAMSUNG-SGH-I337 using XDA Premium HD app
reset back to factory settings, and see if the same issue occurs.
Yes. I did try everything passible. There more people complaining about this in play store
Sent from my SAMSUNG-SGH-I337 using XDA Premium HD app
norbarb said:
I try to install netflix from Play Store and i get some invalid package message. I get same message on other apps too. Anybody else or something wrong with my phone?
BTW. I'm 100% MF3 stock
Sent from my SAMSUNG-SGH-I337 using XDA Premium HD app
Click to expand...
Click to collapse
Forum rule #1. There are about six threads all asking the same thing. Please don't start new threads until you search first!

Error 500 on Google Play Store

Hey guys, just noticed as of this morning I cannot download anything from the Play Store. Tried both mobile data and WiFi and still brings up Error 500. Did a quick google search and was told to clear cache in both Google Play Store and Download Manager but still getting the same error.
Anybody else experiencing the same problems or know how to fix this?
Sent from my GT-I9505
drknezz said:
Hey guys, just noticed as of this morning I cannot download anything from the Play Store. Tried both mobile data and WiFi and still brings up Error 500. Did a quick google search and was told to clear cache in both Google Play Store and Download Manager but still getting the same error.
Anybody else experiencing the same problems or know how to fix this?
Sent from my GT-I9505
Click to expand...
Click to collapse
Weird I've never seen this issue before until 30 mins ago, i cant find a fix myself, searched almost everywhere. I wonder if other android users are experiencing this issue right now as well
drknezz said:
Hey guys, just noticed as of this morning I cannot download anything from the Play Store. Tried both mobile data and WiFi and still brings up Error 500. Did a quick google search and was told to clear cache in both Google Play Store and Download Manager but still getting the same error.
Anybody else experiencing the same problems or know how to fix this?
Sent from my GT-I9505
Click to expand...
Click to collapse
I'm having this issue too
It started today
I am getting the same error on my Galaxy Note 3..what the hell is going on?!
Also any apps I've purchased in the past are coming up as not paid for. The ones installed are fine but this is pretty BS if they can't fix this..
Sent from my GT-I9505
wow i was starting to think it was just me
Same issue here, different device (xperia tablet z). Just started today.
came across this thread while googling the same issue (different phone model though, xperia here)
maybe its a google-sided error?
drknezz said:
Also any apps I've purchased in the past are coming up as not paid for. The ones installed are fine but this is pretty BS if they can't fix this..
Sent from my GT-I9505
Click to expand...
Click to collapse
Exactly! I'm with one i9505 with the leaked rom and having the same issue
Enviado de meu GT-I9505 usando Tapatalk 4
definitely something with google if people with different devices/carriers/android versions are getting the error with cell data or WiFi...never seen this before
BlackWolf757 said:
definitely something with google if people with different devices/carriers/android versions are getting the error with cell data or WiFi...never seen this before
Click to expand...
Click to collapse
Yes, this is definitely on Google's end, as both my Evo 4G and 1st gen Nexus 7 are affected.
BlackWolf757 said:
definitely something with google if people with different devices/carriers/android versions are getting the error with cell data or WiFi...never seen this before
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Click to collapse
Error 500 occuring here, I cannot download jack via Play on my Note 3.
Sorry guys. Playstore works just fine for me in canada
Hit thanks if I helped you. sent from my SGH-I337M using xda app
Same issue - 9:20 pm Central
Weird. I got an RMA replacement S4 this afternoon. I got it booted up, installed a few apps and all was well. I came home, used the phone, installed another app from the play store, and then all of a sudden, I was getting the 500 error. Now I can't download anything from the Play store. Very odd. I have wiped the Play Store cache, removed the google account and re-added it... that doesn't fix the issue. I assume this has to be a server-side issue because you guys are seeing this today also.
Anyone still experiencing problems?
yep same here. just started about 30 minutes ago, cant access any of the "All Access" music only my local and continue to get the 500 error when updating any app. I have a moto x on AIO and data connection doesn't matter 4g/wifi. Also tried resetting up my APN, clearing cache of google store but not resolving this issue. Seems to be happening across carriers and devices.
Not working on GS4. Just got the error right now.
Sent from my SGH-M919 using XDA Premium 4 mobile app
crzygrmn said:
Sorry guys. Playstore works just fine for me in canada
Hit thanks if I helped you. sent from my SGH-I337M using xda app
Click to expand...
Click to collapse
Huum, here in Brazil i'm getting the error.
Uhm, how to fix this? xD
thanks to @JaeKay
For any play store errors! Get rid of your Google account, wipe cache+dalvik, then add it back. Fixes it no problemo
joranflores said:
Uhm, how to fix this? xD
Click to expand...
Click to collapse
It's a google problem

Google play store.

Hi. For over two weeks my S 3 has been constantly trying to connect up to play store. Don't matter when opening games,YouTube or opening photos. Downloaded a virus program ( cm secure) and all clean. Is it malware? Have 4.3..
Cheers for any help.
Sent from my SMART-E4 using xda app-developers app
bulldogdixi said:
Hi. For over two weeks my S 3 has been constantly trying to connect up to play store. Don't matter when opening games,YouTube or opening photos. Downloaded a virus program ( cm secure) and all clean. Is it malware? Have 4.3..
Cheers for any help.
Sent from my SMART-E4 using xda app-developers app
Click to expand...
Click to collapse
Maybe.
Factory resetting will fix the issue.
bulldogdixi said:
Hi. For over two weeks my S 3 has been constantly trying to connect up to play store. Don't matter when opening games,YouTube or opening photos. Downloaded a virus program ( cm secure) and all clean. Is it malware? Have 4.3..
Cheers for any help.
Sent from my SMART-E4 using xda app-developers app
Click to expand...
Click to collapse
Clear data of Play services and play store in app manager. If doesnt work then factory reset.

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