4G Troubleshooting - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I would like some help figuring out why my N900V is dropping 4G on multiple different roms. I am currently on MJE running Neon 3rd Edition Version 5 and 4G will show for less than a minute then drop out completely. 3G is all I am getting after that. My preferred network is set to LTE. Not sure what to do.

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Why is my LTE device displaying as HSPA+?

Hey guys. I Have a Samsung Galaxy Note 2 (SGH-I317M) and for some reason it fluctuates between HSPA+ and 3G signals rather than LTE. The device is originally locked to Rogers but I unlocked it and am now using it with MTS. I am running on jelly bean 4. 1.2 and CleanRom 4.0.5. Anybody have any ideas as to why I'm not getting LTE?
KR3W said:
Hey guys. I Have a Samsung Galaxy Note 2 (SGH-I317M) and for some reason it fluctuates between HSPA+ and 3G signals rather than LTE. The device is originally locked to Rogers but I unlocked it and am now using it with MTS. I am running on jelly bean 4. 1.2 and CleanRom 4.0.5. Anybody have any ideas as to why I'm not getting LTE?
Click to expand...
Click to collapse
Are you still getting fast data speeds? All LTE is 3.9 g and hspa is like 3.6 g lol..
http://tasel.wordpress.com/2012/03/13/lte-hsdpa-dc-hsdpa-explain-this-alphbet-soup-of-4g-to-me/
Since you only mentioned your phone model and not the important notion what your carrier is, what is it?
Sent from my EVO using Tapatalk 2
thlinx said:
Are you still getting fast data speeds? All LTE is 3.9 g and hspa is like 3.6 g lol..
Since you only mentioned your phone model and not the important notion what your carrier is, what is it?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Yes I'm getting fast speeds but I can't help but wonder why this is happening. I mentioned that I'm with MTS so I'm not sure if that's what you're looking for. I live in Canada so it's probably not familiar to you. They just started carrying S3's which are running on their LTE network and they show 4G at the top of them when activated rather than HSPA+.
KR3W said:
Yes I'm getting fast speeds but I can't help but wonder why this is happening. I mentioned that I'm with MTS so I'm not sure if that's what you're looking for. I live in Canada so it's probably not familiar to you. They just started carrying S3's which are running on their LTE network and they show 4G at the top of them when activated rather than HSPA+.
Click to expand...
Click to collapse
Nope not familiar with Mts. That's correct.. it all depends on the towers u are near .. if they haven't upgraded there towers sorry your sol lol
Sent from my EVO using Tapatalk 2
It is either the towers or your phone isn't compatible with the bands of LTE (there are multiple bands like there is with UTMS).
MrObvious said:
It is either the towers or your phone isn't compatible with the bands of LTE (there are multiple bands like there is with UTMS).
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Click to collapse
I'm pretty sure it isn't the towers cause my friends iPhone 5 is running off LTE and he live about 5 minutes away from my house. I've also been at distances one minute away from his house and did not pick up LTE then either. I don't know much about bands or frequencies but my carrier just launched the Galaxy S3's and they run off LTE and I'm assuming the Note 2 has the same hardware. S3: 700 (Band 17), 1700/2100 (AWS) MHz , Note 2: 700(band 17) 850 AWS 1,900(band 2). I'm clueless as to what those numbers mean but i'm guessing the important thing is Band 17, right?
Try going near his house then. Or have you checked the network settings? You may have to flash something.
MrObvious said:
Try going near his house then. Or have you checked the network settings? You may have to flash something.
Click to expand...
Click to collapse
I have to no avail. I had a friend try to help me out over the phone with network settings and his phone appears to have a setting that mine does not. When he goes into settings > wireless and network more settings > mobile network there is an option for him to toggle between LTE, HSPA+ etc. My phone doesn't have that for some reason. All that's listed is Mobile data, data roaming, Access point names, and network operators. Nothing to toggle between networks, which is probably what I need to enable LTE. I have no idea why that setting would be absent from my device. My friend was using an S3 on the same operating system as me btw.
From what i can tell it's the frequencies . The frequencies your device have seem to be different than the frequencies the s3 have on your carrier. If it's not that then you can check your apn settings.
Sent from my HTC One X using xda app-developers app
---------- Post added at 01:20 AM ---------- Previous post was at 01:05 AM ----------
Well i didn't realize how old the thread was, but i hope yes fixed your problem.
Sent from my HTC One X using xda app-developers app
What model is your phone, and what model is his phone. You said you brought your phone from a competing carrier who is likely using alternate frequencies that your phone might not be picking up either due to hardware or software limitations. Without knowing the hardware, and where it came from in the first place, we can't figure out what frequencies your phone is looking for and can't answer your question effectively.
download an app that will show you what is the type of connection you are actually on.
I think that maybe its the matter of incorrect icon.

[Q] LTE and building penetration

Anyone suggests rooting my Nexus 4 (with Tmobile) to enable LTE, to help with some data drop offs I'm experiencing indoors? My service is great outside at work but inside is a different story, didn't know if LTE would help with that? Thanks for any help.
My TMo LTE on my Nexus 4 with Stock ROM/Franco r203 is great. Outside I can get 30-35Mb/ down versus around 20-25Mb/ down inside. Extremely consistent and smooth for me.
Tmo LTE is the same frequency as their hpsa network. I'd guess this means building penetration would be similar. I don't think all towers are upgraded to lte so I get less bars in general with LTE. That said, even with 0-1 bars on LTE I can pull down pretty good speeds in the high single digits.
Sent from my Nexus 4 using xda app-developers app

[Q] LTE preferred

I have huge LTE issues. The coverage where I live is amazing, but my phone will not prefer LTE no matter what I do. Does the phone software just suck or is there something I can do?
LTE only - works, but then I cannot make or receive calls. All other modes will prefer 5.9 bars of 3G over 5.8 bars of LTE. Which doesn't make any sense.
Btw I am on CloudyPro II but I don't think it is a ROM issue because I never had had the phone prefer LTE even though I have almost max LTE everywhere.
I have also tried with fast dormancy enabled and disabled. It makes no difference.
Is there a way to make this phone prefer LTE?
Same problem here. Even though i got 4g on my place, it will connect on edge or 3g. Sometimes i got no signal at all. I dont have thos problem on JB. Im on rooted stock KK international. Is this a kernel or baseband issue?
Sent from my LG-D802 using XDA Premium 4 mobile app
jefbeck said:
Same problem here. Even though i got 4g on my place, it will connect on edge or 3g. Sometimes i got no signal at all. I dont have thos problem on JB. Im on rooted stock KK international. Is this a kernel or baseband issue?
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hmmm... I had the same problem on JB stock...
Another thing that I noticed is that if I for instance set this phone to LTE/GSM/WCDMA it will go nuts. Sometimes changing between H and 3G almost every second. Just back and forth.
It is almost as if this phone will poll the network several times each second and then prefer the strongest signal while completely disregarding data speed.
First, why are creating new threads when already exist similar topics? Do you read old topics? Maybe it has contained answer
http://forum.xda-developers.com/showthread.php?t=2474244
Gnarfsan said:
Another thing that I noticed is that if I for instance set this phone to LTE/GSM/WCDMA it will go nuts. Sometimes changing between H and 3G almost every second. Just back and forth.
It is almost as if this phone will poll the network several times each second and then prefer the strongest signal while completely disregarding data speed.
Click to expand...
Click to collapse
And what could it possibly do? You prefer it to connect to some 5miles fay away LTE cell only if it's speed is faster but your modem will then constantly drop packet and reestablish connection to drain the battery? Or should phone grab a nearest and most powerful signal from 3G cell?
And third, wait for Kitkat, it contains a newer 190084 baseband, maybe it will relieve your pains
Then again, why do you complain here instead of going straight to you operator office? It surely is their fault to tweak their cell wrongfully. We can't change their settings
---------- Post added at 04:15 PM ---------- Previous post was at 04:14 PM ----------
Almost forgot, read this http://forum.xda-developers.com/showthread.php?t=2660471
Billy Madison said:
Then again, why do you complain here instead of going straight to you operator office? It surely is their fault to tweak their cell wrongfully. We can't change their settings
Click to expand...
Click to collapse
I have tried with different basebands and in case you didn't read my first post I have full LTE signal (6 of 6 bars) if I force it to pick LTE only. If I don't, it will pick 6 Bars H/3G.
I have also tried many different ROMs and I have checked the settings of the Sim card. It is set to prefer LTE.
Btw, did you read the last post in the thread that you linked to?
With LTE i get a ping of 34 ms and 15/5 Mbps. But the phone will pick a HSDPA connection with 47 ms ping and 6/1 Mbps.
And I am on the stock KitKat baseband but like I said I had the same issue on JB
If I force it in my office downtown I get up to 70 Mbps. And as soon as I switch back to default settings (if I boot) I go back to good old HSDPA if the phone is in a good mood. Otherwise I get 3G.
Sent from my LG-D802 using xda app-developers app
I have the same issue, I don't get why WCDMA preferred exists and not an LTE preferred (in *#*#4636#*#*). I'm running stock everything, only thing I've done is rooted, and I'm updated to the lastest firmware with Knockcode that T-Mobile pushed out.
Best way to discribe it is the phone gets "stuck" on whatever band it falls on. If my LTE is weak, it will fall back on 3G or 2G and just stay there - it seems like networks aren't prioritized. The phone should (in a perfect world) look for 1) LTE, 2) WCDMA, and then 3) GSM in that order and only pass one over if weak or doesn't exist, and should it pick up a higher ranked connection it should switch back. It seems the LG G2's just don't... If it falls back on 2G it's perfectly happy staying there until force it back to something else (default mode LTE/GSM/WCDMA) and it's rather annoying. LTE only is viable only when T-Mobile enables VoLTE on the G2's, but as of right now it stops all calls from happening, and I can't even change my phone to only use LTE/WCDMA, because where I work we just got a tower upgrade to LTE and they took the 3G offline, so calls still won't go through since it has to fall back to 2G.
I'll give Samsung some credit when I had my S3 and S4 on AT&T they would always follow the pecking order of what I stated above (in a perfect world) and I never had an issue, but the G2 blows the S4 out the water in performance in my opinion.

[Q] Verizon LG G2 to T-mobile LTE?

I have read a lot already on this site about my issue just wanted to clear up a few unanswered questions.
I am looking to switch from Verizon to t-mobile because of prices and terrible reception where I'm living in Riverside Ca. So I know that I can simply put in a t-mobile sim and change to the correct gsm settings and get cell reception (correct me if I'm wrong) but what about getting LTE from t-mobile? I have looked to see if the new 700 mhz band covers here and Ventura County Ca. (where I am when I'm not in Riverside) and it does so I should get LTE without having to put in a custom Rom, correct?
I'm a novice when coming to roms (plus a failed attempt) so i would like to avoid them as much as I can. Will do it if I have to though... All about saving $$$$
Thanks for the replies.
@mjmjpfaff
I know what your saying about saving $$$ phones these days are almost the half of a old car/price of a motorcycle.
If your Verizon phone is not simlocked and also has support for the LTE bands which T-Mobile is using then it's possible to get LTE working without the need to buy another phone. If it's mentioned on internet on multiple sites that the G2 supports that LTE band then you can get it without a custom rom.
In my eyes it's possible to have working LTE from T-Mobile on your verizon phone, but to be 100% sure I would contact Verizon support about your question.
I also had many fail attempts with custom roms first but after you get how it works, you can flash anything as smooth as butter:good:
you could also wait for a VS980 G2 user who had the same issue as you but I think that it would take you more time awaiting for a reaction from somebody since not many people are browsing the Q&A section.
wulsic said:
@mjmjpfaff
I know what your saying about saving $$$ phones these days are almost the half of a old car/price of a motorcycle.
If your Verizon phone is not simlocked and also has support for the LTE bands which T-Mobile is using then it's possible to get LTE working without the need to buy another phone. If it's mentioned on internet on multiple sites that the G2 supports that LTE band then you can get it without a custom rom.
In my eyes it's possible to have working LTE from T-Mobile on your verizon phone, but to be 100% sure I would contact Verizon support about your question.
I also had many fail attempts with custom roms first but after you get how it works, you can flash anything as smooth as butter:good:
you could also wait for a VS980 G2 user who had the same issue as you but I think that it would take you more time awaiting for a reaction from somebody since not many people are browsing the Q&A section.
Click to expand...
Click to collapse
I found this on another thread:
"I just switched from a Verizon Galaxy Note 2 to the G2 since all I can get from it with t-mobile is H+ speeds (about 4mbs-6mbs). I inserted the t-mobile sim into the verizon g2 and it automatically switched to global mode and I then went in to edit the apn settings to fast.t-mobile.com. 4G LTE is working just fine on stock rom kitkat update (I'm in L.A. suburb). Speeds range from 15mbs to 30mbs+ depending on where I am in the city. Here are some screenshots"
This guy is pretty much in my area and sounds like he did not do anything other switch in a t-mobile sim...
( http://forum.xda-developers.com/showthread.php?t=2609607&page=4 --> first post on that page)
I will DM him to get some more insight.
Thanks for your reply.
I'm using my droid mini on tmobile and am getting LTE speeds. You should see them if you're in an area where the network was refarmed to 1900mhz
Keep in mind the fastest speeds you will see is 21Mbps unless you swap for the Tmobile Verizon which goes up to 42Mbps and higher.
tiguy99 said:
I'm using my droid mini on tmobile and am getting LTE speeds. You should see them if you're in an area where the network was refarmed to 1900mhz
Keep in mind the fastest speeds you will see is 21Mbps unless you swap for the Tmobile Verizon which goes up to 42Mbps and higher.
Click to expand...
Click to collapse
What area or state are you in if you don't mind me a asking?
Chicago area
Hi I too am using t-mobile on a VS980 and with CM11 and Cloudyg3, I am able to get LTE through their automated APN settings!

lg v20 unlocked us996 no LTE

Hi everyone I just purchases the device for B&H Photo and I'm not getting LTE on att. I changed all the apn and still no luck. It's strange because when I put my cricket wireless sim I get LTE and band 17 works flawlessly. So I also trying putting my AT&T sim in my LG G5 and LTE works no problem. Any solution would be greatly appreciated.
that's odd. are we 100 percent sure the 996 has all bands for att lte?
Sent from my Samsung Galaxy S7 using Tapatalk
You shouldn't have any problems. I hope you do figure it out. ATT uses bands 2, 4, 17, and 30. The US996 supports 2, 4, and 17. The lack of band 30 I don't think should be that big of a deal as it only appears to be available in congested areas to lighten the load on the other bands. I'd think that 2, 4, and 17 should be available everywhere where ATT is available. I'll have the US996 tomorrow and will try and remember to post my results. I have ATT also.
jayochs said:
that's odd. are we 100 percent sure the 996 has all bands for att lte?
Sent from my Samsung Galaxy S7 using Tapatalk
Click to expand...
Click to collapse
yeah it does has all the bands i was using it with cricket wireless on band 17 but for some odd reason its just not working on att itself and not detecting its tower.
redshorty4 said:
You shouldn't have any problems. I hope you do figure it out. ATT uses bands 2, 4, 17, and 30. The US996 supports 2, 4, and 17. The lack of band 30 I don't think should be that big of a deal as it only appears to be available in congested areas to lighten the load on the other bands. I'd think that 2, 4, and 17 should be available everywhere where ATT is available. I'll have the US996 tomorrow and will try and remember to post my results. I have ATT also.
Click to expand...
Click to collapse
I'll be waiting for your results tomorrow. yeah its strange how its just not connecting to LTE at all.
wonder if att has problems provisioning it on their network like Verizon sometimes does. I'm getting mine Sunday and have verizon so I'm hoping to hell it works fine.
Sent from my Samsung Galaxy S7 using Tapatalk
redshorty4 said:
You shouldn't have any problems. I hope you do figure it out. ATT uses bands 2, 4, 17, and 30. The US996 supports 2, 4, and 17. The lack of band 30 I don't think should be that big of a deal as it only appears to be available in congested areas to lighten the load on the other bands. I'd think that 2, 4, and 17 should be available everywhere where ATT is available. I'll have the US996 tomorrow and will try and remember to post my results. I have ATT also.
Click to expand...
Click to collapse
So any luck on your end for lte?
redshorty4 said:
You shouldn't have any problems. I hope you do figure it out. ATT uses bands 2, 4, 17, and 30. The US996 supports 2, 4, and 17. The lack of band 30 I don't think should be that big of a deal as it only appears to be available in congested areas to lighten the load on the other bands. I'd think that 2, 4, and 17 should be available everywhere where ATT is available. I'll have the US996 tomorrow and will try and remember to post my results. I have ATT also.
Click to expand...
Click to collapse
So any luck for lte on your end?
snaketooth2007 said:
So any luck for lte on your end?
Click to expand...
Click to collapse
Just got back from AT&T because I needed a nano sim. I'm getting LTE no problem. I've seen reports on other phones not getting no LTE when their line isn't configured for it by AT&T. If you happened to have a non-LTE phone prior to this you may need to reach out and have them provision your sim.
redshorty4 said:
Just got back from AT&T because I needed a nano sim. I'm getting LTE no problem. I've seen reports on other phones not getting no LTE when their line isn't configured for it by AT&T. If you happened to have a non-LTE phone prior to this you may need to reach out and have them provision your sim.
Click to expand...
Click to collapse
Yeah I have my line provision for lte since my g5 but for some reason it's just not taking it. Are you getting good reception for band 17?
snaketooth2007 said:
Yeah I have my line provision for lte since my g5 but for some reason it's just not taking it. Are you getting good reception for band 17?
Click to expand...
Click to collapse
Good signal so far. I'm on band 17 at home with the usual 2-3 bars I got with my old Note 3.
redshorty4 said:
Good signal so far. I'm on band 17 at home with the usual 2-3 bars I got with my old Note 3.
Click to expand...
Click to collapse
You think if I got a new sim card it might fix this?
snaketooth2007 said:
You think if I got a new sim card it might fix this?
Click to expand...
Click to collapse
Quite possibly. I went into AT&T and they gave me a new sim for free. Couldn't hurt.
I just got my LG V20 US996 and I have no LTE also. I am in Canada of Fido network. I was getting LTE with the same sim on my LG G3. Any advise?
APN not setup proper or new sim needed.
@rbiter said:
APN not setup proper or new sim needed.
Click to expand...
Click to collapse
What apn do you have?
Hello, sorry, I ask you whether the last update us99610A?
Thankyou..
Hey all...
I just got my V20 unlocked using it on VZWs network. Advance calling is working and I get LTE but I'm having an issue.
My signal sucks. I took the phone to work in DC same places I used my S5 and my speedtest yields a no network message. Apps were taking to 4 hours to down load, google play would lose its connection. My s5 got 12 hours and my v20 us996 died in 4 hours.
I have lte bars but the connection is poor. Calls via 4g advance calling were poor. I had to turn it off.
I was home Sat on Wi-Fi and the battery lastested 24 hours on wifi.
Now I'm in SC on my vacation sitting in a restaurant and can't pull up the internet on 4 bars or vzw lte.
Did a speed test on the same server side by side with my wife's s7. Her ping was 67 and 14 mb of down load and 2.5 mb upload.
My ping was 800 and got 1.5 down load and lost the connection on the upload.
I love everything else about the phone but I can't do this poor reception and quick diying battery becasue of it.
Spoke to Verizon tier two tech support and they say everything is perfect on the phone.
So dont know what to do now.
ymDroid said:
Hey all...
I just got my V20 unlocked using it on VZWs network. Advance calling is working and I get LTE but I'm having an issue.
My signal sucks. I took the phone to work in DC same places I used my S5 and my speedtest yields a no network message. Apps were taking to 4 hours to down load, google play would lose its connection. My s5 got 12 hours and my v20 us996 died in 4 hours.
I have lte bars but the connection is poor. Calls via 4g advance calling were poor. I had to turn it off.
I was home Sat on Wi-Fi and the battery lastested 24 hours on wifi.
Now I'm in SC on my vacation sitting in a restaurant and can't pull up the internet on 4 bars or vzw lte.
Did a speed test on the same server side by side with my wife's s7. Her ping was 67 and 14 mb of down load and 2.5 mb upload.
My ping was 800 and got 1.5 down load and lost the connection on the upload.
I love everything else about the phone but I can't do this poor reception and quick diying battery becasue of it.
Spoke to Verizon tier two tech support and they say everything is perfect on the phone.
So dont know what to do now.
Click to expand...
Click to collapse
Crazy thing is that I'm sottong here on band 5 with 3 bars. Band 5 is an AT&T and I'm unlocked connected to Verizon service.
I'm having the exact same problem with my B&H phone - just showing 4G not LTE. But when I do a speed test, I'm getting 25MB/s down\5MB/up, so not so worried about it. I am having problems with phone calls too, but I use google voice so as long as there's a network connection I'm good. I'm going to run into an AT&T store and talk to someone - I bet there's something they have to do to bless the SIM card. I popped mine out of a Nexus 6P and put it into the V20 hoping it might just work, which it mostly is. It's not just you, in other words!

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