Viber problem. Disconnected. Messages and calls are unavailable - Galaxy S 4 Q&A, Help & Troubleshooting

I'm having a problem with viber which started a few days ago. Whenever i try to message someone it says 'Disconnected. Messages and calls are unavailable'. Meanwhile my wifi is working perfectly well with other apps. Is this problem known to viber?

Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!

Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
Hi,
1. I'm from the Sultanate of Oman and on the Nawras network.
2. The problem started only a few days ago but I've been using it on my Galaxy S4 LTE KitKat 4.4.2 for several weeks without any problems
3. My phone has been rooted for several months now.
4. I had recently installed Samsung Chaton.
Thanx.

Hi,
It seems that there is some kind of block on Viber in your region. We are currently investigating the situation in Oman and will post any new updates on our support page: http://support.viber.com/
okizen said:
Hi,
1. I'm from the Sultanate of Oman and on the Nawras network.
2. The problem started only a few days ago but I've been using it on my Galaxy S4 LTE KitKat 4.4.2 for several weeks without any problems
3. My phone has been rooted for several months now.
4. I had recently installed Samsung Chaton.
Thanx.
Click to expand...
Click to collapse

Me too...!
I am from Sweden and I have used Viber for a long time, all over the world (not that I think that matters now, but it always worked on my phone).
But since today (April 1st 2014) I get the same ominous message stating "Disconnected. Messages and calls are unavailable"
Yet I can still update my contacts, update my profile and download new stickers... But I cannot talk to my friends, which at the moment is extremely important -and we would all hate to have to resort to Skype (or any other app for that matter).
I went in on Play Store and I saw there was an update, but no change for the connectivity after installing it.
I sometimes use my 3G connection, but mostly I use my home WiFi -which is what I am on right now, so there's no problems with connection at all (seeing as how ALL my other apps still work and connect).
Also, when trying to email a backup I am not allowed to choose ANY app that could successfully perform this task -no browsers at all, just other messaging apps like whatsapp, secure chat, bbm etc.
Not that I know why there's even a choice for backing up msg history if I can't restore it...? "Here you are, sir... This is the backup of everything you hold dear in this place -BUT YOU MAY NEVER BE ABLE TO VIEW OR ENJOY IT AGAIN!!! (except for -maybe- when you login to your email)"
So... What's the deal, will I (and all my friends) have to select another app, or is this a passing thing?
EDIT:
My friend in Switzerland confirms the same msg there... So I guess it's temporary

Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
1. California
2. The issue began this morning, at 9:30
3. No changes on OS. I was just using it the night before i went to bed
4. No other applications installed. First time it happened and its been half day already

Hi!
We appreciate your loyalty! We're lucky to have such amazing users!
Viber should be back up and running!
As far as your backup goes, if you have an email app installed on your phone, Viber should default to that email app in order to complete the backup option. If you continue experiencing this issue, please let us know. Additionally, we are researching a future feature that will let you restore your message history.
dustylambo said:
I am from Sweden and I have used Viber for a long time, all over the world (not that I think that matters now, but it always worked on my phone).
But since today (April 1st 2014) I get the same ominous message stating "Disconnected. Messages and calls are unavailable"
Yet I can still update my contacts, update my profile and download new stickers... But I cannot talk to my friends, which at the moment is extremely important -and we would all hate to have to resort to Skype (or any other app for that matter).
I went in on Play Store and I saw there was an update, but no change for the connectivity after installing it.
I sometimes use my 3G connection, but mostly I use my home WiFi -which is what I am on right now, so there's no problems with connection at all (seeing as how ALL my other apps still work and connect).
Also, when trying to email a backup I am not allowed to choose ANY app that could successfully perform this task -no browsers at all, just other messaging apps like whatsapp, secure chat, bbm etc.
Not that I know why there's even a choice for backing up msg history if I can't restore it...? "Here you are, sir... This is the backup of everything you hold dear in this place -BUT YOU MAY NEVER BE ABLE TO VIEW OR ENJOY IT AGAIN!!! (except for -maybe- when you login to your email)"
So... What's the deal, will I (and all my friends) have to select another app, or is this a passing thing?
EDIT:
My friend in Switzerland confirms the same msg there... So I guess it's temporary
Click to expand...
Click to collapse

awesome!
Viber Team said:
Hi!
We appreciate your loyalty! We're lucky to have such amazing users!
Viber should be back up and running!
As far as your backup goes, if you have an email app installed on your phone, Viber should default to that email app in order to complete the backup option. If you continue experiencing this issue, please let us know. Additionally, we are researching a future feature that will let you restore your message history.
Click to expand...
Click to collapse
I guess we are equally lucky to have such dedicated people working on such a great app...
Sorry to have come off as such a douche, but when stuff won't work the way it was meant to I sometimes loose my s*** :silly:
Anyway, looks like it's working now, no problem.
Thank you so much for your quick response!

Viber problem on ipad
okizen said:
Hi,
1. I'm from the Sultanate of Oman and on the Nawras network.
2. The problem started only a few days ago but I've been using it on my Galaxy S4 LTE KitKat 4.4.2 for several weeks without any problems
3. My phone has been rooted for several months now.
4. I had recently installed Samsung Chaton.
Thanx.
Click to expand...
Click to collapse
Hi, I am from Macedonia and since yeasterday I am not able to use viber on my ipad. I keep receiving the same message: disconnected.messages and calls are unavailable.Could you please help?
Thanks

Viber Disconnected even with strong wifi
Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
1. Singapore
2. Its been working since i bought the phone last year. I didnt change anything n suddenly it stopped working.
3. No
4. No

1. Iran (we need it desperately in this country)
2. about 10-14 hours ago it was working.No.No
3. No
4. No
Thanks for your (best) app
---
Update:
Thanks

same in Australia.
1. Australia
2. Almost 10 hours ago
3. no
4. no

viber problem
Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
1. Croatia
2. Was working perfectly this morning then suddenly disconnected on both of my devices. No upgrades.
3. No
4. No
thanks

Hi there, pls provide me with the following details:
1. Serbia
2. I have used Viber for a long time, all over the world
But since today (June 16th 2014) I get the same ominous message stating "Disconnected. Messages and calls are unavailable
4. No
Thanks for your help!

please provide me with the following details
1. Moldova
2. Was working perfectly this evening and suddenly disconnected. No upgrades.
3. No
4. No
thank you
with best regards

zohrah said:
1. Singapore
2. Its been working since i bought the phone last year. I didnt change anything n suddenly it stopped working.
3. No
4. No
Click to expand...
Click to collapse
Serbia, happening for the past few days on my ICS Android, as well. I am also the only person I know who is unable to change the conversation background, ever since the first time I've used Viber! :crying: I have been using it for a few months, and did an update or two, but it worked fine after both of them, except for the background issue. And now this with the disconnect...

Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
I am from Agleria
and i am having the same problem
it started today, i didn't do any changes lately
i tried to uninstal Viber then reinstal it
but still having the same problem help!

Dear Viber team,
How is the issue now? I'm having the same problem and expecting a support from you. I'm using Z10-003

viber disconnected messages and calls unavailable using lg gflex
hi,
please advise. ive been using viber ever since and a few days back until now i cannot connect anymore using wifi. but when connected data mobile work fine. im here in dubai uae, etisalat as isp in wifi then du if im in mobile. is this a problem with etisalat? note that we are using viber before and it was a few days back when it stops working with etisalat.
hope you can help me. thanks
b.r,
mary

1. Philippines
2. Started to be "Disconnected" 2 weeks ago when Im using viber thru wifi but then I use data, no problem. I thought its just a temporary technical difficulty but up to now its still "Disconnected"
3. No
4. No.

Related

android market terms of service problem

Hello, i finally got my Hero. loaded a new ROM onto it and rooted it, but i´m having some trouble with the market app. whenever i try to open it it just says loading "android market terms of service" and stays there forever, the only choice is to wait longer og choose decline.
I´ve triyed both on wifi and gprs connection, and every other application on the phone can use both connections to browse and so on.just not android market..
Here is a little infor about the phone to help you figur my problem out.
ROM: update-hero-modacocustomrom-1.1-signed
Firmware version: 1.5
Baseband Version: 63.18.55.06U_6.35.04.25
Kernel version: 2.6.27-a550404199 [email protected] #521
Build number: 1.79.482.3 14733 CL#49365 release keys
Software version 1.0.0.A6288
Hope some kind soul is willing to help me out, thank you in advance.
I just put 1.1 on my Hero a few hours ago, and Market is still working fine for me. i did update the radio first though; you might want to try that.
otherwise, it could just be Market playing up, not at all unusual in my experience...
Updated the radio to this version, "update-hero-radio-63.18.55.06_6.35.05.15-signed" still no luck getting allowed to accept the terms of service, but i seems that the phone now has better signal strenght to the phone net.
After apoximitly 5 minutes i get a window instead of the loading screen where is says "Attention. An error has occured. Please try again later."
this sounds similar to teh connection errors that people are experiencing when they skip the sign in process during the initial set up. In general,m the only solution to that is to hard reset and sign in to google at the very first opportunity, during the set up screens and before you ever see the touchflo homescreen.
of course, it could just be a proxy in the APN settings.....
Year, i had that problem on the first time i changed the ROM, on that occasion i skipped the google account setup, and couldn´t use any program the used the internet.
But on this install i did do the sign in on first boot, and every program other that market that uses the internet or GPRS is working (weather, browser, mail, stock´s and so on)
Only thing that won´t start is the market tearms of service.
I had the exact same problem.
You need to contact your service provider and get the APN settings for your provider. After you have entered them in connect to marketplace over 3G and you should be fine.
My problem was caused by my phone company, Chess.no, shipping the unit with APN settings for Netcom! Obviously with a Chess sim inside the phone had some connectivity problems. Once the Chess APN settings were in I got connected straight away.
are you using wifi or 3g? I heard that market likes to make it's initial connection over 3G....
sadly i have a locked t-mobile G2 so i don't have any of these problems, i just sign in and it is automatically set up for me over 3G.
Arctic Matt was spot on, there was no APN profile in the phone, just made one with a name. after that it worked instantly.
Thanks alot.
Thanks for listening
I cannot believe that Scandinavian mobile providers, with their lazy ass coffee drinking cake eating lifestyle, have failed to notice this problem. If you look around on other forums (Google, Chess, Netcom) there are tons of people with this shortfall. I am so sick of this constant crap in Norway that I am moving my entire family over to Canada! In Norway, the technology is there and people want it but the companies providing it are infested by tech thick 50 year old management morons who are incapable of overseeing projects.
Just imagine if you were not a member of xda devs and have just got this phone as an average Joe. No apps! No help! ...and they wonder why people hack the phones to hell.
Glad I could help.
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
cyberdog100 said:
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
Click to expand...
Click to collapse
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
nijnvy said:
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
Click to expand...
Click to collapse
I don't think that's my issue, I've used my SIM as well as many other SIMs in other Android phones to access the market, it just seems to be an issue with this particular handset, oh well its weird!
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
pogoetic said:
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
Click to expand...
Click to collapse
I am having this same error as well.
Okay so i had to download an app called MoreLocale2 and force the locale to English(United States) and hard reset the phone. Worked fine after that. Hope it helps!
Android market just works here if google talks is enabled and connected...

100% awake time using Skype 3 CLient

Hello peeps, I posted this in another thread but thought it prudent to create a new thread as well.
I am using an unlocked Hero on the Three Network in the UK, I bought it last month just before they announced that they were releasing the phone with spotify.
Anyway I was able to install the skype client this morning, which, as it was on my old 3 phone, worked perfectly with using any of my minutes.
The issue I know have is that it does not put the phone back to sleep, even after I removed the installation and power cycled my phone... it is awake 100% of the time even after skype has been removed and my power usage has suffered as a result.
I used taskiller to check but skype is not running and I can seem to work out what is running permanently. Any help or ideas (I'm pretty nooby when it comes to this though) would be appreciated.
Cheers,
John.
No such problem here. Just to confirm. Indeed this matter could have been raised in existing thread. Not to worry.
Where can you get the 3 skype client for Hero from? I am currently using the modified iskoot and didn't realise you could get the official 3 skype client now?
cambria83 said:
Where can you get the 3 skype client for Hero from? I am currently using the modified iskoot and didn't realise you could get the official 3 skype client now?
Click to expand...
Click to collapse
It's now available on android market, under skype 3 beta I believe. Or you can go to the three website, go to the skype area, select your phone and enter your number and they will send a text message with the address to download from.
Lucan, you're right, after a couple of resets and reinstalls it seems to be ok now...very weird indeed.
I've noticed when dialling a skype contact it actually believes I am dialing someone else and it comes up with another name in the dialled number lists.
Also not getting any contact details when someone dials in from skype, just details as 'skype contact'. I think i can live with this though...
PLease delete this thread if you think it is necessary,
cheers,
John
actually, scratch my last comments, it does seem to be chewing power when logged into skype...very frustrating!
pkspidermonkey,
Compared to iskoot I and several other have been using in the absense of Skype on 3, it is not too bad. I am sure there will be several releases before final.

Can't establish a reliable data connection to the server

i've just been changing a few icons on my home scree. everything has been running great, had no problems whatsoever until i tried to access the market this afternoon.
the error im getting is that i need to set up or sign into my gmail account, so i go ahead and chose sign in, then it says:
"Can't establish a reliable data connection to the server.
This could be a temporary problem or your SIM card may not be provisioned
for data services. If it continues, call Customer Care."
ive searched all day on the net for a fix, tried unmounting the sd card, removing the sim, signing in via youtube, but nothing works.
what i have noticed is that, in the accounts settings, my gmail address is missing (samsung & regular email accounts are still there).
now, i must say that while i have been messing around with stock icons, i havent touched anything google related, or indeed deleted any apk's.
the last option open to me is a hard reset, which i want to avoid like the plague after weeks of customising my phone, even titanium restore didnt fix it
does anyone have anymore ideas what i could do?
thanks
i've had an idea, but will it work?
if i create the same account on my girlfriends galaxy ace, would i be able to transfer those account settings to my phone? if so, where are they located
i've just noticed as well, that i'm not getting any emails from my other accounts either
please....really need some help here guys
You could always re-flash your firmware to get the gmail icon and all the other settings back.I know you said you don't want to but if its disappeared then its a good way to get it back at least and with a nandroid and /or titaniun back-up its not that much work to put all your settings back.
ok, reflashing the firmware didnt work. the problem is definitely with servers as i cant add any more email accounts, all are getting server errors.
so....i ask this, what file holds this information? and if i can copy this from my girlfriends phone, will it work?
in fact, does anyone know ALL of the google apk's that should be installed, i have a feeling one is missing/corrupted
surely someone on here must know the answer to my last post??
I was having data issues with many different modems on my carrier but found today that KE7 modem solved my problem with solid download/upload speeds. worth a shot.
Have you frozen something or deleted something with titanium that you shouldn't have?
Try calling your operater to check if you have connection problems or not.After all the warning did say to call.The fact that it just happened suddenly is quite surprising and re-flashing should have put back everything that was missing.
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
PlanetP said:
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
Click to expand...
Click to collapse
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
chiefroastbeef said:
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
Click to expand...
Click to collapse
me too,google maps, google account,all disconect from server,maybe this is really a china thing, exchange works great though, maybe later microsoft will sell a lot more wp7.5 in china,because android can not sync with google anymore
2 days later i will check again in europe
Connection Error
I have been accessing gmail/market/maps on China mobile for past 3 months ... but for last couple of days I am getting Error connecting to server message... does it something to do with China mobile connection or something to with the setting... I have wiped the mobile couple of times and installed new rom also. Even then it is not solved? any soultion
Seems like this is a problem on both networks just recently, for me, it was just four days ago.
I have been in and out of china the past three months with my s2 without problems. I wonder why we are all met with this problem.
Now that you brought it up, google maps doesn't work either. it seems to detect my location, the arrow swivels around, but the map its not displayed, just the grid.
I really hope this is a temporary thing...
Sent from my GT-I9100 using XDA App
I've recently (2 days ago actually) upgraded my firmware to 2.3.5 (from 2.3.3) and I'm getting the same connection error when trying to add a google account. I'm pretty sure this is related to the china firewall as all the google services work correctly ever since the day I bought the phone.
In fact, I have tried all the alternatives that you can think of: using wifi to add google account does not work, using youtube to add account does not work, using market enabler to fake my sim card provider does not work, factory reset does not work, downgraded back to my original 2.3.3 firmware does not work. The only plausible option left now is to try and add a L2TP VPN account to my phone. If this happens to work (which I'm pretty sure should) then it means china has resumed blocking all the google mobile services.
I'll keep you guys updated in a few days once I find a good vpn service provider.
UPDATE: I have got a reliable vpn service going on and am now able to connect to google services and sign in to my account. Note that you'll need to take out your unicom sim card and connect to wifi+vpn to have this work. If you have a sim card inserted, you'll have to try the youtube trick with vpn connected.
So I have proved that this is, in fact, related tol china blocking access to all the google mobile ports.
So the china firewall has blocked google mobile services before?
I never knew this since I recently switched from a hk blackberry with a roaming plan in china the past three years when I traveled in and out of china.
Do you think it has to do with this weeks anniversary?
Sent from my GT-I9100 using XDA App
Got the same problem after have bought a GS2 from Hong Kong.
Try Wifi/China Mobile internet but nothing works was wondering if it didnt come from my rom...
Same problem, wish I'd seen this thread early, as I 've just wiped my phone, lost **** loads of data re-installing firmware, stock rom etc, re-setting, sim card in/out, cannot try the YouTube Trick as China won't allow You Tube and still can't add the google accoutn as it says it can't establish a reliable connection.
Jesus, what the feck is going on ?, anybody got any information on whether this is actually just China ?
This was working fine up until a few days ago, I have been in Guangzhou for past 2 years, and had Galaxy S2 working fine here for last 6 months, and now this ?
Wow, that sucks for you, I feel for ya, I have since rooted my phone so I can make bootable back ups.
I am heading back to hong kong tonight, so I will update you guys tonight when I get out of the firewall.
When did this problem start happening for you guys?
Sent from my GT-I9100 using XDA App
Hi Chief,
For me 3 days ago, it really is a complete pain in the A$%e...
At first I thought my Data Plan had been cancelled with China Telecom, but even after re-booting, hard reset without sim and just connecting to the WiFi in the company which is obviously Chinese, it still will not add the Google Account so no GMAIL or Market Place anymore...
Still trying to see what else is shafted, but also my phone looks naff now as I cannot re-download Go Launcher EX from Market Place as cannot get on it...
That is around the same time as mine, I think I lost connection last wednesday. I hope this isn't forever, especially for you guys that are in china long term.
Had this happened before? I wonder if this is across all phones with android platform.
Sent from my GT-I9100 using XDA App

[Q] Samsung Focus questions from a Windows Phone noob

I am coming from a Nokia E71 so this is a big change for me. I am using the unlocked version of the Focus in India and there are some glitches I am trying to get my head around.
1. No option to connect to Wifi only when needed? - I can do this on my E71 where only when I use an app that need Internet access it either automatically connects to Wifi or asks me if I would like to connect. I see no such option on the Focus it's either always on or always off. I don't want to waste battery by constantly being connected to wifi but there doesn't seem to be any option to change this behaviour.
2. No Text Delivery reports so I don't know if the SMS eventually reached the recipient or not.
3. GPRS: I have tried various options to set up GPRS on my phone by selecting APN and using the settings from my provider but no dice.
4. No option to save usernames and passwords on frequently visited sites on IE9. Come on my piss poor Opera Mobile has this feature on my E71!
Any help with any of the above would be appreciated thank you.
Tornado54 said:
I am coming from a Nokia E71 so this is a big change for me. I am using the unlocked version of the Focus in India and there are some glitches I am trying to get my head around.
1. No option to connect to Wifi only when needed? - I can do this on my E71 where only when I use an app that need Internet access it either automatically connects to Wifi or asks me if I would like to connect. I see no such option on the Focus it's either always on or always off. I don't want to waste battery by constantly being connected to wifi but there doesn't seem to be any option to change this behaviour.
2. No Text Delivery reports so I don't know if the SMS eventually reached the recipient or not.
3. GPRS: I have tried various options to set up GPRS on my phone by selecting APN and using the settings from my provider but no dice.
4. No option to save usernames and passwords on frequently visited sites on IE9. Come on my piss poor Opera Mobile has this feature on my E71!
Any help with any of the above would be appreciated thank you.
Click to expand...
Click to collapse
1. There's an app called 'Toggle' that can help you pin a short cut to activate wi-fi when needed. You can download it here
2. Currently not available. You can put an official request here here
3. I'm not sure how, but my device selected the setting automatically. You can manually try this
4. Never had problems with that as I dont use much of IE on my WP. But you can read some more info here and here
Hope that helped!!
Thanks a ton Irfan! That was very helpful. I couldn't get GPRS to work so moved to 3G but I can't get that to work either! still trying to figure it out.
Edit: Got 3G to work
Tornado54 said:
2. No Text Delivery reports so I don't know if the SMS eventually reached the recipient or not.
Click to expand...
Click to collapse
Do you know if your carrier supports this? If they do, you can enable it using a registry editor, then going into Settings/Messaging and turning it on. Unfortunately, not all carriers support it. ATT does not.
http://forum.xda-developers.com/showthread.php?t=1289413
SuperSport said:
Do you know if your carrier supports this? If they do, you can enable it using a registry editor, then going into Settings/Messaging and turning it on. Unfortunately, not all carriers support it. ATT does not.
http://forum.xda-developers.com/showthread.php?t=1289413
Click to expand...
Click to collapse
Thanks, worked for me.
The only thing is the delivery reports come as a separate message
irfanindian said:
Thanks, worked for me.
The only thing is the delivery reports come as a separate message
Click to expand...
Click to collapse
As far as I understand, that's the only way they come in on Windows Phone.
Thanks for the tips. My phone is not yet software unlocked I am waiting for Chevron to open up licenses so that I can get it unlocked. So guess I will just have to live without delivery reports for now.
Very happy with the phone except for the abysmal battery life.
Tornado54 said:
Thanks for the tips. My phone is not yet software unlocked I am waiting for Chevron to open up licenses so that I can get it unlocked. So guess I will just have to live without delivery reports for now.
Very happy with the phone except for the abysmal battery life.
Click to expand...
Click to collapse
Yeah, I could use more battery life also, but I'm on my phone a LOT during the day, so it's expected. I had an iPhone 4s for a couple days, and I was able to drain it in less than one day also. It really depends on usage...
As far as unlocking, you can do it for FREE by visiting this page using your Mobile Browser in Mobile Layout (open IE, go to settings, select Mobile version on Website preference):
www.windowsphonehacker.com/windowbreak
More info can be found here: http://forum.xda-developers.com/showthread.php?p=20619864 The other benefit is that this unlocker is not limited to 10 sideloaded apps like Chevron.
This method is WAY easier than the others.... Just open the webpage and follow the instructions.
Thank you Supersport That worked perfectly. I currently have 7.10.7720.68. Do you think it's worthwhile to hack the registry and upgrade to the latest version- 8107?
Tornado54 said:
Thank you Supersport That worked perfectly. I currently have 7.10.7720.68. Do you think it's worthwhile to hack the registry and upgrade to the latest version- 8107?
Click to expand...
Click to collapse
I've tried it both ways. I'm currently on 7720 because I never noticed a performance difference on 8107. I am now going to wait for ATT to release it (if they do), since I would like to get driver updates also if they include them. I never had the keyboard issue, and the other fixes don't bother me personally.
SuperSport said:
I've tried it both ways. I'm currently on 7720 because I never noticed a performance difference on 8107. I am now going to wait for ATT to release it (if they do), since I would like to get driver updates also if they include them. I never had the keyboard issue, and the other fixes don't bother me personally.
Click to expand...
Click to collapse
I updated it and seen the annoying keyboard issue resolve. Overall not a major update, but it helped.
Just a quick question guy. How do i change the registry settings? i.e. what registry editor do I need to use?
Thanks!
Edit:Nevermind got it working with WP7 Root Tools. Thanks!

[Q] SM-G906K audio problems while calling: how solving?

Goodmorning to all,
I am Loris from Italy writing: I am new here and I am not sure I am doing right so, if I am wrong writing something, please tell.
After this I can tell you my problem: I bought a SM-G906K, Samsung Galaxy S6 Prime from Korea as you know, and I soon had problems while calling: if I am calling or receiving a call, sometimes soon, sometimes after some seconds, sometimes after some minutes, or sometimes it does not happen, I can not see anymore person speking on the other phone, but note: they can hear me.
I already try to call even with Skype, and it seams there is no problem: audio is ok even while reproducing video and so on. I tried making calls in emergency mode too, just to understand if some app could be bad, but I have the same problem, always and ony with calls.
What could I do? Please help me, if it is possible.
I am using a 4G Vodafone MICRO SIM card.
Best regards
Loris
loris.filtrading said:
Goodmorning to all,
I am Loris from Italy writing: I am new here and I am not sure I am doing right so, if I am wrong writing something, please tell.
After this I can tell you my problem: I bought a SM-G906K, Samsung Galaxy S6 Prime from Korea as you know, and I soon had problems while calling: if I am calling or receiving a call, sometimes soon, sometimes after some seconds, sometimes after some minutes, or sometimes it does not happen, I can not see anymore person speking on the other phone, but note: they can hear me.
I already try to call even with Skype, and it seams there is no problem: audio is ok even while reproducing video and so on. I tried making calls in emergency mode too, just to understand if some app could be bad, but I have the same problem, always and ony with calls.
What could I do? Please help me, if it is possible.
I am using a 4G Vodafone MICRO SIM card.
Best regards
Loris
Click to expand...
Click to collapse
Put your sim card into another phone and test to see if the problem persists?
That maybe the problem of the network, not your phone.
vndnguyen said:
Put your sim card into another phone and test to see if the problem persists?
That maybe the problem of the network, not your phone.
Click to expand...
Click to collapse
Goodmorning and many thanks for your answer: I already did that, I already changed 3 sim card too, but the problem is going on: with my old SIII all the sims are working as well. Maybe could something work wrong between network and the phone connectivity? From Korea they told me there would not be any problems at all ... but I am seeing it is not like that.
Anyway sometimes I can do calls of 5/10 minutes without problems...so it is strange it is a network issue, is not it?
loris.filtrading said:
Goodmorning and many thanks for your answer: I already did that, I already changed 3 sim card too, but the problem is going on: with my old SIII all the sims are working as well. Maybe could something work wrong between network and the phone connectivity? From Korea they told me there would not be any problems at all ... but I am seeing it is not like that.
Anyway sometimes I can do calls of 5/10 minutes without problems...so it is strange it is a network issue, is not it?
Click to expand...
Click to collapse
I said that may be a network problem. As you have tested with another phone without problem, I doubt that is the problem with your phone.
Try to factory reset to see if it helps? If not, it maybe a hardware fault.
vndnguyen said:
I said that may be a network problem. As you have tested with another phone without problem, I doubt that is the problem with your phone.
Try to factory reset to see if it helps? If not, it maybe a hardware fault.
Click to expand...
Click to collapse
I meant maybe problem between this Korean device and Italian network: could not it be? Have anyone had any experience about this?
I already tried to factory reset by Kies many times but it does not help, and I noted that updates remained on firmware, they were not brought at factory state. If it is a hardware fault I think I'd have this problem with Skype calls too or other programs, is not it? Luckly, or not, this is the only situation I can not hear from the other line ... I really do not know what to do ...
Could it be it is the mark Olleh giving problems? Maybe using a G906 not K (I think this is properly for Prime Special Edition) but S it could work good: don't you think so? K and S are the same, is not it?
loris.filtrading said:
Could it be it is the mark Olleh giving problems? Maybe using a G906 not K (I think this is properly for Prime Special Edition) but S it could work good: don't you think so? K and S are the same, is not it?
Click to expand...
Click to collapse
Call your WIFI provider and ask them to change the channel. Mine was set on AUTO and calls were delayed up to 4 hrs. When they changed the channel (to 11) my phone worked as it should. May not be your problem but something to try.
nrthwds said:
Call your WIFI provider and ask them to change the channel. Mine was set on AUTO and calls were delayed up to 4 hrs. When they changed the channel (to 11) my phone worked as it should. May not be your problem but something to try.
Click to expand...
Click to collapse
But if I am not wifi connected I had the problem too ... I am trying this but I do not know if it is the right solution. At the moment many thanks for your idea ...
Excuse me but what do you mean by "calls were delayed up to 4 hrs"?!
Could it be the solution changing the CSC? Maybe deleting KTC and using another key it could work ... any idea?
loris.filtrading said:
Could it be the solution changing the CSC? Maybe deleting KTC and using another key it could work ... any idea?
Click to expand...
Click to collapse
As the problem happens randomly, I can not tell exactly what may cause the issue.
Changing the CSC or flashing another firmware is a good idea to eliminate all software-related issues.
If you want to change the CSC, install Phone INFO ★Samsung★ app > Menu > Other Tools > CSC Changer.
(Note: That feature requires root to work).
vndnguyen said:
As the problem happens randomly, I can not tell exactly what may cause the issue.
Changing the CSC or flashing another firmware is a good idea to eliminate all software-related issues.
If you want to change the CSC, install Phone INFO ★Samsung★ app > Menu > Other Tools > CSC Changer.
(Note: That feature requires root to work).
Click to expand...
Click to collapse
Goodmorning, ok many thanks ... now I have to understand the way to do those two passages just to try, but first of all one question: doing this what about warranty? The smartphone is only 2 weeks old so, if I am losing warranty, as first I am trying changing it I think ... let me know ...
loris.filtrading said:
Goodmorning, ok many thanks ... now I have to understand the way to do those two passages just to try, but first of all one question: doing this what about warranty? The smartphone is only 2 weeks old so, if I am losing warranty, as first I am trying changing it I think ... let me know ...
Click to expand...
Click to collapse
Flashing the stock firmware and changing the CSC will not trip the Knox.
However, changing the CSC may need root to work. If it requires root, make sure to use a root method that does not trip the Knox.
vndnguyen said:
Flashing the stock firmware and changing the CSC will not trip the Knox.
However, changing the CSC may need root to work. If it requires root, make sure to use a root method that does not trip the Knox.
Click to expand...
Click to collapse
Ok I will look for that, hoping to find the solution by this way ... but is not the 4.4.4 or L version arriving so that I could wait for that official? ...
loris.filtrading said:
But if I am not wifi connected I had the problem too ... I am trying this but I do not know if it is the right solution. At the moment many thanks for your idea ...
Excuse me but what do you mean by "calls were delayed up to 4 hrs"?!
Click to expand...
Click to collapse
Calls went to VM, the phone never rang. I wouldn't receive the VM for up to 4 hours later. Messages were delayed, I did not receive the message for 30 minutes from the time the person sent it to me until it finally showed I had a message.
I know it sounds crazy that the WIFI could cause a problem but it did.
Turning off WIFI on my phone did not solve the problem.
When I powered off the router/modem in my home my phone starting working correctly.
Something to try, hope it helps.
nrthwds said:
Calls went to VM, the phone never rang. I wouldn't receive the VM for up to 4 hours later. Messages were delayed, I did not receive the message for 30 minutes from the time the person sent it to me until it finally showed I had a message.
I know it sounds crazy that the WIFI could cause a problem but it did.
Turning off WIFI on my phone did not solve the problem.
When I powered off the router/modem in my home my phone starting working correctly.
Something to try, hope it helps.
Click to expand...
Click to collapse
Goodmorning, surely I am tryin, but I had this problem in places there was not wi-fi ... so I do not think it is changing problems at all ... otherwise I should change something on phone wi-fi maybe ...
Galaxy S5 G906K
Hi,I have exactly the same problem and I can not use the mobile because of this.I leave in Cyprus and I can not hear the person who I try to speak with,sometimes in the middle of conversation,sometimes from the begining or I can speak 5 minutes without any problem.Seems like we have to make some setting for Europe inside in the phone with ☆#0011# and the phone to be rooted first?
This is a problem,if we rooting the phones we losing the warranty but it looks like is no other possibility to escape of our issue.How else?
Galaxy S5 G906K network incompatibilitty
Well,we found out what the problem is with hearing issue while calling.Is comming from the incompatibilitty of the phone hardware network and each country networks providers.Let me explain:Galaxy G906K Lte has only 3G and Lte(4G)networks build inside.So,if you are living in a country who doesn't have 4G install yet or not all over and instead have 2G and 3G only,and this 3G it does not cover all the areas,then when are you not in the 3G antenna area you"ll gonna lose the reception because this type it does not have 2G old GSM network build inside.That means we can not use it in 2G base network countrys.I hope I helped anyone who have this type of galaxy mobile phones.
Unfortunately I have understood you explanation, but before buying it I clearly asked to the seller and they made me sure the device would have worked as well: who told you such this explanation? What site did you buy the S5 from?
Many thank
Loris
Get this
Who told me this?Nobody, is very simple:go on Settings>More networks>Mobile networks>Network setting>RAT mode setting and you will see there Ltd network and 3G network,NO GSM network(2G).So,all the mobiles from Korea are for Korea and other country's which have 3G or Lte(4G)networks.For example Korea have ONLY Lte network. That's why is for Korea and this phone was named Galaxy S5 Lte-A. You must ask refund!

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