Database Users

ATT 8525 and ATT 8925 Email problems

The company I work for recently (3 months ago) bought 3 ATT 8525's for people who travel. All 3 of the phones have this issue where when they go into their power save mode, and they will not send or receive Email or produce notifications about new email. It appears to me that when the phones go into this power save mode they turn off the wireless card in the phone. I have made every effort to figure this out myself but I finally broke down and called ATT who then transfered me to HTC. HTC told me that this is a bug in the phone and that they do not have a solution for it other than trying Windows Mobile 6. However, since ATT has not released WM6 for the 8525, and I don't feel like bricking a phone, the company decided to go ahead and buy the ATT 8925, hopping that the new phone wouldn't have this problem. Unfortunately it dose.
So getting down to my question. Does anyone know how to get these phones to send and receive Email, through WIFI and not the cell network, when they are in their power save mode?
Any help on this would be greatly appreciated. Oh and BTW, after toying around with the 8925 I do have to say that the new features included in the phone are quite nice, hate the chrome though.
Thanks

Via WiFi? No. You wouldn't like the battery life if it did.

Battery life
I don't really care about that right now. I'm just looking for a solution to the problem i am currently having.

Could be connected to this:
http://forum.xda-developers.com/showthread.php?t=332362

you need to disable the at&t proxie to use wifi to send mail/etc
To have the wifi alwayz on even in standby is not wise, you batter will die fast ......

I have no issues using Active sync with exchange 2007 i get emails even when in power save maybe you should get some exchange accounts

pwnage said:
I don't really care about that right now. I'm just looking for a solution to the problem i am currently having.
Click to expand...
Click to collapse
You don't understand the gravity of what he told you. The battery life would literally be 2-3 hours.
Manually pressing the power button and tapping 'check for new messages' is a much better solution than being completely unable to access email for 3/4 of the workday because the battery has died.
Think about it.
Also, on your install CD, you'll find some AT&T software to push email to the phone automatically, waking up the phone using SMS. And, as other people have suggested, these phones were designed with Microsoft Exchange in mind and setting up an Exchange server would also help your problem.

Thank you for the replies.
Dose the "push" feature work with non exchange email servers. The only reason I ask is because we don't have an exchange server.

ringy2 said:
Could be connected to this:
http://forum.xda-developers.com/showthread.php?t=332362
Click to expand...
Click to collapse
I took a look at this and it seems to describe the problem i have very well. In regards to the battery life, is there a way to have the WIFI turn on when its time to check mail and then turn off after its finished? I would really like these phones to be using WIFI most of the time even though we have an unlimited data plan, WIFI just seems to be faster.

pwnage said:
Dose the "push" feature work with non exchange email servers. The only reason I ask is because we don't have an exchange server.
Click to expand...
Click to collapse
Try www.emoze.com

ringy2 thank you. I'll take a look at that.
You know I have been working off of the thread linked above and I have gotten the phone to the point where it seems to be checking our mail server over GPRS/3G (I have turned the WIFI antenna off). The problem now is that the when it goes to check messages it won't DL any new ones that may be on the server. Any ideas?

Do you not have unlimited data with at&t? If you do then there is absolutely no reason not to leave wifi off and just use that for email. As for checking emails and not getting anything new. You need to adjust the settings for your account.

surrept, Yes we have an unlimited data plan and at this point i have given up on getting the phone to check via WIFI. As for the settings, what are you refering to? I have the account setup and i have configured it exactly how it is supposed to be. i have it DLing full copies of messages w/ no attachments, and it is set to check mail every 5 min (will change this back to 15 once i have finished testing).

Um, BTW - AT&T did release WM6 for the 8525... VERY much worth it. However, I'm still going for a 8925 for the doubled RAM/ROM & GPS...

I highly doubt that. Again i have looked in every deep dark place that the internet has and haven't found any WM6 ROM that I can DL from ATT site. you are probably referring to the "official" ATT ROM that i have seen floating around. Im not going to put that on these phones because, one I work for a descent size company and I don't want to be breaking any law and such on there behalf. Two I don't feel like bricking any of these phones. I want the warranty to be valid on them. If it was my personal phone i might try it. but since these are the companies phones it ain't gonna happen.

*WARNING* Unlocking to other network BREAKS MMS

To anyone intending to buy an Omnia7 and unlock it to put on another network...
BEWARE - MMS WILL NOT WORK.
Theres no way to change MMS settings for your new carrier.
I bought one a couple of days ago, and fell into this trap. The phone is going back as a consequence.

MMS and other network settings can usually be configured via SMS. I'd call the new provider first and ask them to send you such a message. The phone should act on the information automatically.
Let me know if this works.

at45 said:
MMS and other network settings can usually be configured via SMS. I'd call the new provider first and ask them to send you such a message. The phone should act on the information automatically.
Let me know if this works.
Click to expand...
Click to collapse
Good suggestion, but we already tried that. They sent two SMS, neither were received. Standard SMS works fine.
I assume Wp7 cannot be configured in this way

You must use an app that can configure those options or try to find them on the test app of the Samsung...
This is because carriers block the auto configuration that WP7 makes use with the card you have inserted.
HTC made an app for that and i think LG can be configurated on the MFG app...

Necroman_AI said:
You must use an app that can configure those options or try to find them on the test app of the Samsung...
This is because carriers block the auto configuration that WP7 makes use with the card you have inserted.
HTC made an app for that and i think LG can be configurated on the MFG app...
Click to expand...
Click to collapse
it appears Samsung also made an app, but me, and all the reviewers on the marketplace cannot get it to work. I'm left with a phone which can't support MMS. Very frustrated :-(

scoob101 said:
it appears Samsung also made an app, but me, and all the reviewers on the marketplace cannot get it to work. I'm left with a phone which can't support MMS. Very frustrated :-(
Click to expand...
Click to collapse
Thats really bad! Well i'm sure carriers will eventually get a WP7 configuration later, but can you try to obtain support from Samsung on the non working app?

Necroman_AI said:
Thats really bad! Well i'm sure carriers will eventually get a WP7 configuration later, but can you try to obtain support from Samsung on the non working app?
Click to expand...
Click to collapse
I will have a go with Samsung, but I`m not holding out much hope. It appears the carrier (Three) is blocking the configuration application from working. The only other thing I can think of is flashing the firmware with a stock samsung version. Anyone know if thats a possibility??
I`ve just been down to the 3 shop, and they won`t accept the phone back, because its been unlocked, funnily enough they didn`t mention this when I bought the phone and told them I`d be using it on O2.... I`ll speak to trading standards as well.
The saga continues.

scoob101 said:
I`ve just been down to the 3 shop, and they won`t accept the phone back, because its been unlocked, funnily enough they didn`t mention this when I bought the phone and told them I`d be using it on O2.... I`ll speak to trading standards as well.
Click to expand...
Click to collapse
If you bought it in store and it's not faulty and is fit for purpose then they don't have to do anything as far as I'm aware. If you bought it remotely (online/phone) then you can return it without giving a reason within 14 days.
But since you've unlocked it that returns guarantee won't apply anymore as it's not in the condition it was in when sold. Your only grounds would be a fault or not fit for purpose, and the purpose was to work on the 3 network which I assume it does. And in neither case would they be obliged to give you a refund, just a replacement (which presumably would be locked to 3 again).
If I were you, I'd ask your preferred service provider (the new one) to re-flash it in their service centre, as that'll probably be their version of the firmware with their MMS settings. There will probably be a charge since they didn't supply the phone.
Have you checked if the Samsung Diagnostics tool can help you out?

I have a T-Mobile UK phone unlocked and I'm using it on AT&T in the US. I have the same problem.
Everything else works great on the phone (including 3G) but not MMS.

I think I can help you relock it again.
Please try *7465625*638*XXXXXXXX#
which XXXXXXXX is an random number or the code you got from me before

Try doing a factory reset on the phone while you have the new SIM you want to use in the phone.

delphimon said:
Try doing a factory reset on the phone while you have the new SIM you want to use in the phone.
Click to expand...
Click to collapse
Yea, tried that, no dice.
We`ve decided to keep the phone, despite MMS not working (its a gift for my wife). Sh`ll email pictures instead, which is annoying but hopefully a fix for this will come out soon.

Data Too?
Apologies if this may seem like a dumb question, but is accessing data (e.g. 3g) on your unlocked phone (on a different sim) also affected or is it just MMS?
Cheers,
Asim

I thinks these issues only happend on locked phones that were unlocked after or even unlocked ones that carriers sell. This is because the carriers are blocking the autoconfig of WP7 for MMS and other stuff. I sure thought that MS would not allow this kind of stuff...

To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.

Antiskunk said:
To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.
Click to expand...
Click to collapse
Thats pretty much what I thought when I herd you couldn't MMS.
not that I've ever sent one
But it is another dirty trick the Mobile TelCo's are playing on us.
I've tried the Samsung Network Profile app with O2, Giffgaff, T-Mobile, Virgin, Tesco, 3 and Orange sims all with the same result...
'This Application can't be launched with your Mobile Operator'

Yup. My phones mostly been living off Wifi
Didn't think many people bought smartphones for the "phone aspect" heh
Data connection when i'm out.
Few phone calls.......whatever they are now.....

Antiskunk said:
To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.
Click to expand...
Click to collapse
With respect, my wife uses MMS, and as its her phone, its not unreasonable for her to be able to use that function, is it????
Yes, she can use email to achieve a similar function, but you will already know that MMS has some distinct advantages over email (auto resizing pictures, compatibility with phones which don`t support receiving email, push delivery to all devices).
For these reasons, your implied assertion that MMS and Email are interchangable, is a long way off the mark.
Oh, and emails are not free - they consume your data allowance. I don`t know the price differential is between MMS charges, but my point is they aint free.
I`m sorry if this comes across as shirty, but implying that this isn`t a problem is not very helpful.

i have the same problem, do you guys have a solution for this...

guys,
i have found the following solution of the internet and i need your advise:
MFG is a hidden admin app on the phone. Here are the steps -- !!! use at your own risk !!!:
1. Go to the phone app
2. Dial ##634# and click Send
3. When prompted for a password type 277634#*#
4. You should now be at "Factory Menu"
5. Choose "Engineer Menu"
6. Choose "Other Setting"
7. Verify that "Set ADC" is set to Enable
8. From the "Other Setting" page, choose "Set network profile"
9. You should now be on the "Set network profile" page and in the bottom half of the window you should see a list of *.xml files. These appear to be the network configuration files.
10. Look at the filenames for the config files and take your best guess at which one to choose for your provider. I'm on AT&T and I fixed the MMS problem by choosing "_PROV_ATT_US_310_410.xml"
After you choose that *.xml profile, your MMS should be working.
what do you think ???????????????

[Q] Can HTC Surround be tethered?

Does anyone know if there is currently a way to tether the HTC Surround to a laptop. Evidently there is a backdoor way to do this with a Samsung Focus. Is anyone working on this for the Surround?

Not at this point. I think there may be a backdoor way to activate it like in the Samsung.

jwzg said:
Not at this point. I think there may be a backdoor way to activate it like in the Samsung.
Click to expand...
Click to collapse
Yes but we need it now!!
I can't even find any information regarding how to access the Diagnosis Mode in an HTC Surround... Do you know how to?
Thanks!

Wow...don't be impatient. ##3282# is the code for Field Test, but there's nothing there that we can use.

jwzg said:
Wow...don't be impatient. ##3282# is the code for Field Test, but there's nothing there that we can use.
Click to expand...
Click to collapse
Yes, I am sorry. Is just that I really need tethering for work. And yesterday I lost my Samsung Focus, so I am with a Surround right now but I really do miss my Samsung...
Do you think that with the No Donuts update for WP7, we can have access via an HTC Surround?

Doubt it can be done backdoor...AT&T thinks data is gold and doesn't leave us a whole lot of options.
BTW, Just checked my feature options on AT&T, they have smartphone enterprise tethering listed as a data option (2GB for $60/mo.) If you are that desparate, you'll have to do it that way.

jwzg said:
Doubt it can be done backdoor...AT&T thinks data is gold and doesn't leave us a whole lot of options.
BTW, Just checked my feature options on AT&T, they have smartphone enterprise tethering listed as a data option (2GB for $60/mo.) If you are that desparate, you'll have to do it that way.
Click to expand...
Click to collapse
Thanks for the quick reply. That is not an option for me, because I live in Costa Rica, not in the US. Also, tethering here is free, I just pay 8 dollars fix and I have unlimited Data connection and tethering. I was doing just great with my Focus. I think my only option is to buy another Focus...
I hate HTC for not allowing this kind of things, and also for blocking the option to change Display language from English to Spanish. In the Focus you can do that with no problems...

Not HTC
It appears as though it is not HTC that is putting the blocks on, it is the carrier. That's just what I have been reading. I'm sure that there will be a way eventually, as there are strides being made to cracking htis thing wide open.

drumboy03 said:
It appears as though it is not HTC that is putting the blocks on, it is the carrier. That's just what I have been reading. I'm sure that there will be a way eventually, as there are strides being made to cracking htis thing wide open.
Click to expand...
Click to collapse
If it is a carrier subject, why the Samsung Focus is a complete different story also AT&T branded?

Good Point
Good Point, like I said, that's just what I've been reading. I think that it's definitely something that will be fixed, based on the large amount of interest in it though.

Thanks All For Jumping on This Topic
Well, it doesn't look like, at the moment, there is a fix for this - So, I guess folks will still have to use their Cellular Modems (if they have one) to get their PC up and connected when no WIFI spot is available. Oh, well.
Thanks

finally done
not easy way but it works!!!!! here

c900 wifi tether or hotspot?

I've searched. Only found one nobody post saying it wasn't capable hardware wise... Is that really true. And if so, why can't it handle it. Imo, it should be able too.... Really want wp7 hotspot device.....

Don't believe it... Will only be a matter of time until an app is available...

I agree.. it's all a matter of apps now. Apparently, the MANGO release will give developers more access to the 'guts' of the O/S, so we should start seeing apps with more functionality than before.

killerskincanoe said:
I've searched. Only found one nobody post saying it wasn't capable hardware wise... Is that really true. And if so, why can't it handle it. Imo, it should be able too.... Really want wp7 hotspot device.....
Click to expand...
Click to collapse
It tethers fine, you just need to use the built in MFG application to change the USB port mode to QC composite.
Instructions are here:
http://flopek.wordpress.com/2010/11/25/tethering-instructions-for-the-lg-quantum-on-att-usa/

That's insane I had no idea these can tether. I'm liking my Quantum more and more everyday. I'm a big accidental LG fan.
Sent from my LG-P999 using XDA Premium App

I was able to install the modem without issue, and my computer sees it. However the connection is immediately refused. Apparently AT&T is blocking this in the U.S.A. At least in Minnesota.
It's kind of annoying way to do it though. Not too thrilled about entering a code and password everytime I would want to tether.
Really looking for something like Win Mo 6.5 equavalent to WiFi Router.

How about on PetroCanada or Speakout
I have the Quantum and PetroCanada UMB and I tried everything on that above link to get it to work but can't! The USB modem drivers installed correctly but I don't know the correct settings to get the phone to tether properly on the internet and I've tried so many combinations! Can somebody help me out? A WIFI Hotspot update sure would be good right now to avoid the whole problem altogether!!!

add a string in the advanced tab
Did you do the init string in the modem setup?
AT+CGDCONT=1,"IP","isp.cingular"
maybe a different isp string in Canada

I lost the ability to tether with Mango. My wifes phone is still on Nodo, and that phone can tether fine with the QC composite mode. Can other people on Mango still tether? I upgraded to Mango beta with the legit developer release, and then to Mango after it went RTM(never rolled phone back to nodo first).
Also on a side note, I still cannot connect to hidden wifi SIDs, and I see other people with the Quantum have the same problem. Seems like the OEM needs to enable this with Mango for it to work. Can anyone else use hidded wifi SIDs? My + icon is missing under advanced. Wondering if the route I took to Mango didn't update something.

Carini33 said:
I lost the ability to tether with Mango. My wifes phone is still on Nodo, and that phone can tether fine with the QC composite mode. Can other people on Mango still tether? I upgraded to Mango beta with the legit developer release, and then to Mango after it went RTM(never rolled phone back to nodo first).
Also on a side note, I still cannot connect to hidden wifi SIDs, and I see other people with the Quantum have the same problem. Seems like the OEM needs to enable this with Mango for it to work. Can anyone else use hidded wifi SIDs? My + icon is missing under advanced. Wondering if the route I took to Mango didn't update something.
Click to expand...
Click to collapse
Still no hidden SSID support with the LG Quantum.
As for Mango tethering, you're missing one more update after Mango RTM. Connect to Zune again, and check for updates. You should get an LG-specific update. That will update the USB tethering functionality in the phone for Mango.

killerb255 said:
Still no hidden SSID support with the LG Quantum.
As for Mango tethering, you're missing one more update after Mango RTM. Connect to Zune again, and check for updates. You should get an LG-specific update. That will update the USB tethering functionality in the phone for Mango.
Click to expand...
Click to collapse
The update is definately not available for all Quantum users.
I have AT&T and live in the United States and am not able to get the LG update.
Why everyone doesn't take the 5 minutes to go into User CP and set their carrier and country is beyond me. IMO, it should be a requirement before posting. More than half the posters in this thread haven't done it.

JVH3 said:
The update is definately not available for all Quantum users.
I have AT&T and live in the United States and am not able to get the LG update.
Click to expand...
Click to collapse
I have AT&T and live in the US as well. I got the LG update just fine.
You might have to go in the registry and make sure your carrier is set to ATT-US. If it's unbranded, or if that value is not filled in, then it won't work.
Why everyone doesn't take the 5 minutes to go into User CP and set their carrier and country is beyond me. IMO, it should be a requirement before posting. More than half the posters in this thread haven't done it.
Click to expand...
Click to collapse
Done. It probably should be a requirement. Until it is, people (like me) won't do it unless reminded.

killerb255 said:
I have AT&T and live in the US as well. I got the LG update just fine.
You might have to go in the registry and make sure your carrier is set to ATT-US. If it's unbranded, or if that value is not filled in, then it won't work.
Done. It probably should be a requirement. Until it is, people (like me) won't do it unless reminded.
Click to expand...
Click to collapse
I actually dropped the service on my phone.
It's not that I didn't love Windows Phone 7 with Mango. Work bought me an iPhone 4S with a new number and they pay the monthly bill. So, I ported my personal number to Google Voice, so I can use it on my iPhone along with the number they provided. Free vs monthly bill. Free wins almost everytime.
I wouldn't think that service would be required to get an LG update, but since the carriers push the updates out, maybe it does. I guess I will know for sure when Apollo starts getting pushed out. Or it might be one of those things where it is going to take 30 days to push it out to everyone.
Nice job getting your info updated.

Verizon Essential stuck in 3G after the upgrade

Before I updated via OTA to 8.1 the Essential was connecting to LTE without issue. Since 8,1 I have to connect to CDMA and 3g in order to user my Dialer, otherwise Server Error is generated. No calls in or out.
I wanted to downgrade Yes rebooted, factory reset, etc.
I searched google up and down with no real answers that work. How do I get Sideload working again? It has to be a simple configuration or driver problem I will assume.
Thanks

Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....

Exxeviant said:
Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....
Click to expand...
Click to collapse
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506

wolfu11 said:
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
Click to expand...
Click to collapse
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.

Bigdny said:
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.
Click to expand...
Click to collapse
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).

wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached

wolfu11 said:
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached
Click to expand...
Click to collapse
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.

wolfhelm said:
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.
Click to expand...
Click to collapse
Yeah I've screwed with this phone so much I don't know what I did LOL but now it shows wifi calling even in dialer. I'm not sure if it really works cuz I have a good signal so it never switches. My e911 address is set up from my Moto z and I do have a wear24 watch tied to this phone not sure if that's what triggered it. ? I did get a new SIM card on Monday as well because I was fighting with the vzw crap so I don't know exactly what triggered the WiFi calling.

wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.

Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Click to expand...
Click to collapse
Are you on 8.0 or 8.1?

wolfhelm said:
Are you on 8.0 or 8.1?
Click to expand...
Click to collapse
I upgraded to 8.1 via OTA. No root, no rom.

Bigdny said:
I upgraded to 8.1 via OTA. No root, no rom.
Click to expand...
Click to collapse
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.

wolfhelm said:
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.
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There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?

tech_head said:
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?
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Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.

wolfhelm said:
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.
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I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.

tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
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Click to collapse
That's a good point, I have reported as well.

tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
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Click to collapse
Doing the same right now. Just glad Im not the only one having the problem.

Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
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Try turning off Enchanted 4G LTE Mode. It's possible going to 8.1 just reset this setting to on. This should only be on if you have HD Voice enabled on your line on Verizon (you'll have to call Verizon to enable it, it's a free feature).
This should fix server error on 4G, randomly connecting to Sprint is a separate issue.

UPDATE Now working
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.

Bigdny said:
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.
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Just wanted to second this post that a new sim card is the key to solving this issue. In my case, I was using Red Pocket CDMA (VZW network), and I ran into the same problem. Red Pocket rep explained to me that my sim got provisioned to 3g only and that I needed a new sim to connect to LTE. As soon as we switched to a new sim, I got LTE. I hope this helps others.