[Q] Touchscreen not working - Droid RAZR M Q&A, Help & Troubleshooting

I need help! I got the phone three days ago, and touch isn't working. I've hard reset it, factory reset it and it still does not work.
Is there any way that I can easily fix this?

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Frozen & Possibly Bricked

I've had my Wallaby for a while, and for some weird reason it just stopped working (froze). I tried to format it (Hard Reset) to get it going again, but all it did was just hang at the logo screen.
Now, I've tried, and unsuccessfully, to get it to work by reflashing the ROM.
That hasn't worked. In fact, now I can no longer get to the boot-loader.
Please help!
This phone is a great phone!

Urgent Help Needed | Automatic Soft Reset

Hi
For the past couple of days my phone has started to soft reset automatically. Suddenly i see that my phone will reset and i see the T-Mobile boot screen. I thought it to be some software issue, and i performed a hard reset. With no software installed on top of that(apart from the auto customizations by T-Mobile) I still see the issue still persists.
Is this anyhow connected that my soft-reset button doesn't work.
Has anyone experienced this before? Any solutions/tips/tricks ?
Thanks in advance.

I can't get Vtap to work, Help?

I've tried uninstalling soft reset, re installing, soft reset, nothing seems to work.
It will start up, and then lock the HD2 up, prompting a soft reset to get phone functionality back. Has anyone else ran into this?

How to factory reset by the computer?

Hello guys
My Lg G2 have cracked screen and display doesn't work so i can't do factory reset by the settings. I also can't turn off my phone to do Hard Reset.
Can anyone tell me please how can i do factory reset by the computer? Or is there any other method to do this?
You can't turn off your phone? That means your back physical buttons are not working also, right?

Zuk Z1 went dark

So i have bought my phone about 3 months ago. All have worked well, but a couple off days ago, it have had some problems.
It sayed 2-3 days trebuchet process have stopped and process.android.process.media has stopped. The only solution when this came i had to restart the device. I tried yesterday a factory reset but it didnt work.
Yesterday evening it did again the process stopps and then i tried to restart my phone. But when it shut down it dosent anymore go on. Now it dosent react to anything, not the normal powerbutton and not even the powerbutton + volume -. I havent rooted the device. So is there anything i could anymore do or should i just send it to warranty repair?
Im very desperate, thanks for all the help. But if you have an solution can you write it step by step, im not so experienced in smartphones.
Now i got the phone to restart but when it start it says over and over again that trebuchet has stopped. What can i do to this problem?
Edit: And now its stucked in the Zuk start screen. Dam im getting frustated...
Enter in recovery mode and do a factory/cache wipe
Have you installed any themes? Because some cm13 compatible themes cause system ui crashing
Hello, havent installed any themes. How do i get to recovery mode?
If the recovery mode is volume up and power button. This neither works, its still dead. Dosent even vibrate when pressing power button long.
Power on the phone , when you hear the vibration and the zuk logo appears , press both volume buttons, this should let you boot in the recovery
What happens if you connect the fone to charger?
But the phone dosent power on. So i cant do that. And no, the battery is not dead.
Ok, if you cant boot it, the last thing is warranty , where have you bought your device?
I could boot it today on the morning 1 time but then it again died and now its totally dead. I bought it thru tomtop, have put a message to the seller already. Lets se what they answer.
Ok, hope the seller will answer you , continue trying to boot it .
Let me know if wou solve it ��
Yeah the seller answered that i get a new device. But then on tuesday i tried a last boot, and it got alive again! I did the factory reset and now the phone has worked perfectly after that [emoji106]
But now the trebuchet keeps stopping and after that all the processes i have open. So now i changed to Nova launcher, i hope it would solve the problem.
Glad to know you solved the problem
Trebuchet problemi shoul be solved with marsmallow update.
maryankomar said:
Glad to know you solved the problem
Trebuchet problemi shoul be solved with marsmallow update.
Click to expand...
Click to collapse
Yeah it was solved like 5 days. Now the apps started to crash again :crying: And now the f***** phone dosent even start. Its just stuck in the Zuk powered by android start screen. Is there something i could do? I dont think the factory reset would help in long term beacause it didnt help the last time. Or should i just send the phone to the seller and request for a new one?
Edit: And now the factory reset dosent even work. When i try to reboot it after Factory reset its stuck on the Cyanogen start screen, so i think my last option is to ship the phone to the seller and hope i get a new device.
Edit2: And now after a second factory reset the phone started to work again. What can cause this type of meltdown? Could it be somekind of hardware problem or is it a software problem?
The Best solution is to change the device if you can, because you're not sure if it will work in the future.

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