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Model: Defy pro (XT560) , android 2.3.7
The phone was from Roger, Canada. And the phone is unlocked. I don't know what method when unlocking the network locker.
Now the phone can use in my contry, but have these problem.
I asked motorola support, and they told me reset the phone. Method is:
Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted. Nothing stored on the MicroSD or the internal phone storage will be affected unless you choose to erase it as well.
Factory Data Reset
From the screen of your phone, press the Menu button
Tap Settings.
Scroll down and tap Privacy
Tap Factory Data Reset
Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
Tap Reset Phone
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Click to collapse
I would if the phone will locked again after reset the phone.
So my question is:
1. Will the phone locked after resetting to factory settings?
2. If the phone locked again, where can I find free unlock code or a fee unlocked bu isnot expansive.
I don't want pay twice for same thing.
Up
jimway said:
Up
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Click to collapse
I bought mine from ebay, unlocked, I did a factory reset and it didn't locked it back, that's just my case, I can't say it won't happen to you.
My Galaxy S4 randomly lost its signal a few days back, since then I have flashed it to Stock Rom, flashed to stock recovery and kernel, did a factory reset, wiped cache and dalvik cache, tried to unlock using the *#0011# method. Still sim card is regonised for a moment then it is blocked after a few seconds. Can anyone help please? Thanks.
Anyone knows how to fix problem??
Enter The Void said:
Anyone knows how to fix problem??
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Click to collapse
Just be patient and give the guys here some time, remember that in some parts of the world is midnight right now. Now, I assume you have tried that same sim card in other phones to make sure the problem is not the sim card.
Cheers
WitchMX said:
Just be patient and give the guys here some time, remember that in some parts of the world is midnight right now. Now, I assume you have tried that same sim card in other phones to make sure the problem is not the sim card.
Cheers
Click to expand...
Click to collapse
Yes, tried that, do you think I should try flashing the modem again? Or maybe I messed something up in the phone service menu when I was unlocking, through the nv_backup menu?
Hello the same thing happend to me trying to remove the network lock I take it thats what you was doing my nv data was messed up and had to get the phone changed but I see you was runing a custom rom thay normley make a back up of nv data so you might be in luck I dont know how to get it to work but I am sure some one on here will
michael owns said:
Hello the same thing happend to me trying to remove the network lock I take it thats what you was doing my nv data was messed up and had to get the phone changed but I see you was runing a custom rom thay normley make a back up of nv data so you might be in luck I dont know how to get it to work but I am sure some one on here will
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Click to collapse
where do i find my backup of nv data? if i dont have it backed up, can i just copy it over from my brother's galaxy s4? cheers
Hey, I rooted a T-Mobile S4, and used RegionLockAway to get rid of being lcoked with T-Mobile. Any simcards i place into the device, it asks for a simcard pin. When I place the sim card in my Nexus 5, there is no pin and works flawlessly. What can I do? I tried deleting the data of the device and its still there. Thank you
Andypandiiee said:
Hey, I rooted a T-Mobile S4, and used RegionLockAway to get rid of being lcoked with T-Mobile. Any simcards i place into the device, it asks for a simcard pin. When I place the sim card in my Nexus 5, there is no pin and works flawlessly. What can I do? I tried deleting the data of the device and its still there. Thank you
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Click to collapse
Hi ,
try to do a factory reset or check your settings under settings / more / security/ set up Sim card lock
MAX 404 said:
Hi ,
try to do a factory reset or check your settings under settings / more / security/ set up Sim card lock
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Click to collapse
What will i lose if I factory reset? My internal storage?
Andypandiiee said:
What will i lose if I factory reset? My internal storage?
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Click to collapse
All data , music , pictures, settings. apps in your internal SD , back up first so you can restore after it
did you check your settings?
MAX 404 said:
All data , music , pictures, settings. apps in your internal SD , back up first so you can restore after it
did you check your settings?
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Click to collapse
Yeah I went into settings, the only option is Lock SIM card, if I press it, it asks for the previous sim card pin, which I have never put on... Would reflashing the ROM work instead of having to factory reset?
Andypandiiee said:
Yeah I went into settings, the only option is Lock SIM card, if I press it, it asks for the previous sim card pin, which I have never put on... Would reflashing the ROM work instead of having to factory reset?
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Click to collapse
Yes , but i would be the same , if i understood right you are stock , so you have to flash with odin , so you will full wipe the phone to do it.....
Why you do not use an app like titanium back up , back up all your app and data , contacts...do a full wipe and restore everything but system settings...
or back up you contacts , use pc to back up all movies , music ,pictures , documents you got factory reset copy everything back configure google play so all your app are restore....i like this better
or do as above but instead of factory reset flash with odin
MAX 404 said:
Yes , but i would be the same , if i understood right you are stock , so you have to flash with odin , so you will full wipe the phone to do it.....
Why you do not use an app like titanium back up , back up all your app and data , contacts...do a full wipe and restore everything but system settings...
or back up you contacts , use pc to back up all movies , music ,pictures , documents you got factory reset copy everything back configure google play so all your app are restore....i like this better
or do as above but instead of factory reset flash with odin
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Click to collapse
Okay, I just factory reset the device, wiped data, system, cache, dalvaik cache, flashed ROM, the pin is still there.. what the heck?... It is definitely not there on my Nexus 5... The phone was locked to T-Mobile, but now I live in Australia.. can you not use Australian sim cards for a T-Mobile device or something? cheers.
Andypandiiee said:
Okay, I just factory reset the device, wiped data, system, cache, dalvaik cache, flashed ROM, the pin is still there.. what the heck?... It is definitely not there on my Nexus 5... The phone was locked to T-Mobile, but now I live in Australia.. can you not use Australian sim cards for a T-Mobile device or something? cheers.
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Mate can you post an image of the pin code request??
MAX 404 said:
Mate can you post an image of the pin code request??
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Click to collapse
This is not my picture, but this is what it looks like. Thanks for trying to help me by the way!
Andypandiiee said:
This is not my picture, but this is what it looks like. Thanks for trying to help me by the way!
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Hi ,
No problem mate , that is the whole idea of the forum...
Mate what you have is not sim pin code request...is asking for the network unlock code.....your phone is still lock to T-mobile
MAX 404 said:
Hi ,
No problem mate , that is the whole idea of the forum...
Mate what you have is not sim pin code request...is asking for the network unlock code.....your phone is still lock to T-mobile
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Click to collapse
So RegionLockAway doesnt work for my device. do you know any other methods which I can use to unlock it?
Andypandiiee said:
So RegionLockAway doesnt work for my device. do you know any other methods which I can use to unlock it?
Click to expand...
Click to collapse
Hi Andy ,
This method use to work back in 4.2.2 since 4.3 not
http://forum.xda-developers.com/showthread.php?t=2282683
I had to get a imei unlock code, i requested it to my carrier as i had been with them for quite a few years but you can buy the in the internet or go to a phone shop , they have boxes like Z3X to do it.....that would be the easiest solution
Hey all! I have made the switch to a Nexus 6P about a year ago, so I am quite rusty with the S5 and how to do things with it. I recently sold an S5 on swappa, and I am attempting to help that user get it back to stock. I would have done this before selling, but we thought the process would have been more simple.
To quote the user I am assisting at the moment "... I crossed into canada a few days ago, phone worked good with international plan. cross back to US and keep getting weird "not registered on network" messages and have 0 connectivity to my Verizon phone network. Tried new sim card, verizon store says the issue is because it is rooted etc (doubt they know what they are talking about)....But figured i'd do a clean install etc and see what happens. Followed instructions for Odin. From what i read it sounds like I need the OA 8 Lollipop retail tar..phone model number is SM-G900V. Keep getting "NAND Write Start!! FAIL! (Auth)" in Odin. Tried multiple USB cables and other random tips I found online. Any advice? Am I using the wrong stock tar?"
What can I/we do to resolve this issue? I have searched xda, but I am totally lost with the S5 to be honest. Things have changed so much since I used the phone that I have no idea where to start. It was on Alliance ROM before I shipped it. It has the Toshiba eMMC (or whichever doesn't have bootloader unlock).
Again, thanks in advance guys!
Some more info about the phone, I'm the buyer.
Still running Alliance. I do have an IMEI # (some sites say that could be an issue).
Model/Phone name is Samsung Galaxy S5 SM-G900V
Baseband Version is G900VVRU2BOK3
Kernel Version: 3.4.0 [email protected] #1
Tue Nov 17 20:06:51 KST 2015
Build number: AllianceROM_VZW_V10_G900V_XXU1BOH4
Knox version 2.3
Exact message I get is "out of service area" when i make a call. then a "mobile network not available" message will pop up after.
miketon907 said:
Some more info about the phone, I'm the buyer.
Still running Alliance. I do have an IMEI # (some sites say that could be an issue).
Model/Phone name is Samsung Galaxy S5 SM-G900V
Baseband Version is G900VVRU2BOK3
Kernel Version: 3.4.0 [email protected] #1
Tue Nov 17 20:06:51 KST 2015
Build number: AllianceROM_VZW_V10_G900V_XXU1BOH4
Knox version 2.3
Exact message I get is "out of service area" when i make a call. then a "mobile network not available" message will pop up after.
Click to expand...
Click to collapse
Silly question, but have you tried pulling the battery, and Sim, let it sit for a sec, then power on to see if you have service? Might just need to reset the prl. Never been to Canada with the phone so idk what's going on ha.
Could also check the data settings to make sure it's set to CDMA+LTE instead of global or whatever other options it has. You haven't flashed a new radio file, have you? @miketon907
tr4nqui1i7y said:
Silly question, but have you tried pulling the battery, and Sim, let it sit for a sec, then power on to see if you have service? Might just need to reset the prl. Never been to Canada with the phone so idk what's going on ha.
Could also check the data settings to make sure it's set to CDMA+LTE instead of global or whatever other options it has. You haven't flashed a new radio file, have you? @miketon907
Click to expand...
Click to collapse
Pulled battery out and sim. No service fix. If I turn phone on with sim card out, it will say "no sim card". back sim card back in, no net work connection....It is set to CDMA+LTE. No, I have not flashed a radio file.
miketon907 said:
Pulled battery out and sim. No service fix. If I turn phone on with sim card out, it will say "no sim card". back sim card back in, no net work connection....It is set to CDMA+LTE. No, I have not flashed a radio file.
Click to expand...
Click to collapse
Ok, just trying to rule things out.
You activated the SIM in the US and used it before going to Canada, right?
Yep. so Sim card A which I got after buying the phone was working good. I went to Canada and used same sim card on international plan, went back to US and suddenly phone loses mobile connection and has no service as soon as I cross US border. went to Verizon for sim card B, sim card B does not work either.
miketon907 said:
Yep. so Sim card A which I got after buying the phone was working good. I went to Canada and used same sim card on international plan, went back to US and suddenly phone loses mobile connection and has no service as soon as I cross US border. went to Verizon for sim card B, sim card B does not work either.
Click to expand...
Click to collapse
You could try just doing a factory reset on recovery if you haven't already. Instead of starting from stock. Just wipe the data partition. If you wipe the system partition it won't have anything to boot into
oh. Well i'll try that later tonight. Report back around 11pm est. thanks!
tr4nqui1i7y said:
You could try just doing a factory reset on recovery if you haven't already. Instead of starting from stock. Just wipe the data partition. If you wipe the system partition it won't have anything to boot into
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Click to collapse
ok did that. (wipedata/factory reset->wipe cache partition). still have alliance-safestrap etc on the phone. sim card still giving weird messages.
miketon907 said:
ok did that. (wipedata/factory reset->wipe cache partition). still have alliance-safestrap etc on the phone. sim card still giving weird messages.
Click to expand...
Click to collapse
Still the same messages?
yes, same messages.
miketon907 said:
yes, same messages.
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Click to collapse
Try flashing one of the modems on this page. It should reset the radio to have service again. I'd do it without the sim card in. Boot once, you obviously won't have service since there isn't a sim. Then turn off the device, insert the SIM and reboot.
I am looking into the write fail now just in case you can't even flash a modem file.
Also, you downloaded the samsung drivers, correct?
EDIT: I found an old thread that might help you troubleshoot odin - http://forums.androidcentral.com/sa...hacks/391849-galaxy-s5-odin-failing-root.html
EDIT 2: You might just have to switch to a different tar file. This user states that they used the same stock version as the one they were currently on. I'd give that a shot first. Then check to make sure "block reactivation" in security settings isn't checked. The exact directions that should get you going are from a user on that page, as follows;
"chainfire xda quote op-Follow these instructions to the letter. Do not touch any buttons or checkboxes that are not listed below to touch!
- Download and unzip the CF-Auto-Root-....zip file (see posts below this one)
- If you end up with a recovery.img and cache.img file, you've extracted twice. You need to end up with a .tar.md5 file - don't extract that one
- (USB) Disconnect your phone from your computer
- Start Odin3-vX.X.exe
- Click the PDA button, and select CF-Auto-Root-....tar.md5
- Put your phone in download mode (turn off phone, then hold VolDown+Home+Power to boot - if it asks you to press a button to continue, press the listed button, or run adb reboot download command)
- (USB) Connect the phone to your computer
- Make sure Repartition is NOT checked
- Click the Start button
- Wait for Android to boot
- Done (if it took you more than 30 seconds, you need practise!)
NOTE: Sometimes the device does *not* boot into recovery mode and root your device. Just do the entire procedure again if this happens. If it still will not install root and such, make sure that in Odin "Auto Reboot" is not checked. Then after flashing, pull the battery, and boot with VolUp+Home+Power button to boot into recovery manually. This will start the install process.
New to Samsung? Unfamiliar with Odin? Think all the above is a hassle? Get used to it. It's very simple, and us Samsung folk use Odin (or Mobile ODIN ) for everything! It's so very very convenient once you get used to it. Notice the 30 second comment above? For experienced users, the entire process indeed takes only 30 seconds!" - Dale Borrelli
Final note. Try the tar for the android version you are currently on first, then go up to the version you'd like to be on.
Edit: @miketon907 any luck yet?
yes, thanks a lot. flashing the modem worked. have service now again.
I moved my T-Mobile SIM card from my Nexus 6 to my never used, eBay purchase, 6p. The 6p does not detect the SIM card. I reinserted it multiple times with no luck. I don't know if it matters that I installed TWRP, Nitrogen ROM and Franco kernel, without the SIM in the phone?
The phone is otherwise fully functional.
Any ideas on what might be going wrong? The package slip that came with the 6p states, "Tested for Key Functions, Ready for Resale". I've contacted the seller for advice.
msmcintosh said:
I moved my T-Mobile SIM card from my Nexus 6 to my never used, eBay purchase, 6p. The 6p does not detect the SIM card. I reinserted it multiple times with no luck. I don't know if it matters that I installed TWRP, Nitrogen ROM and Franco kernel, without the SIM in the phone?
The phone is otherwise fully functional.
Any ideas on what might be going wrong? The package slip that came with the 6p states, "Tested for Key Functions, Ready for Resale". I've contacted the seller for advice.
Click to expand...
Click to collapse
Probably should of checked it out before loading a custom ROM. That being said if the ROM is 8.0 I don't think the first version of the update is compatible with T-Mobile.
"8.0.0 (OPR6.170623.013, Aug 2017, Not for TMO/USCC/Fi)"
You should maybe try a stock ROM first. Get nexus root kit. There is an option to revert the phone back to stock. Might help.
Just a shot in the dark. May also be locked to a region. Good luck though.
I reinstalled stock Oreo. Now, I'm only seeing "No Service". I don't know if this is of significance, but when I check Settings - > System - > About phone - > Status, SIM status everything is blank. At least the SIM was detected. I didn't realize when I installed stock Oreo it would wipe out my SDcard.
The vendor image is used with Nitrogen was opr5.170623.007.img.
And I suppose the sim works in other phones?
It's hard to say what is going on. May just be in backwards?
Aside from the bootloop and battery issues the 6p has been awesome as far as loading ROMs. You never have to replace the bootloader so even if you break the recovery it can be fixed easily. Not the same for my sapphire unfortunately.
Anyways I would first say it may be a physical issue, Especially if the sim says it's blank. Again, good luck.
I believe it's just Android 8 and not the phone. Go through any 6p Oreo thread and will find one person with this problem. Solutions that where posted fingerprint/pincode security off before flashing, no encryption on first boot and solution that worked for me complete wipe of phone flashing stock Oreo. I haven't heard any direct answer on what the cause is and I think the first 2 solutions worked for people because they did a clean flash of stock Android 8 anyways.
Yes, the SIM works fine in my Nexus 6. I noticed under SIM status, it lists "No signal".
I installed the factory Nougat ROM and still no service.
Under SIM status in Settings, Network is Unknown, Signal strength is 0, Cellular network type is Unknown and Service state is Out of Service.
msmcintosh said:
Yes, the SIM works fine in my Nexus 6. I noticed under SIM status, it lists "No signal". I installed the factory Nougat ROM and still no service. Under SIM status in Settings, Network is Unknown, Signal strength is 0, Cellular network type is Unknown and Service state is Out of Service.
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Click to collapse
Is your IMEI field blank too in Settings? If the phone does not have an IMEI, the device may have corrupted EFS partition(s). Boot the device to bootloader (fastboot mode) and select "Barcodes". Is your IMEI there? Is your model a H1511 (US model)?
Put a known working SIM in the phone from a different carrier (preferrably not an MVNO), If that doesn't work, since your phone is new (to you) there is no harm in fastboot formatting these 3 partitions (system, cache and userdata) and then using the Google script (batch file) that comes with a full factory image. Not a factory reset, not manually flashing a ROM. One other possible scenario is that if the phone was previously used on ProjectFi, you may need to contact Google and have your phone's IMEI de-registered. Hopefully you get it working and won't be forced to return the phone.
v12xke said:
Is your IMEI field blank too in Settings? If the phone does not have an IMEI, the device may have corrupted EFS partition(s). Boot the device to bootloader (fastboot mode) and select "Barcodes". Is your IMEI there? Is your model a H1511 (US model)?
Put a known working SIM in the phone from a different carrier (preferrably not an MVNO), If that doesn't work, since your phone is new (to you) there is no harm in fastboot formatting these 3 partitions (system, cache and userdata) and then using the Google script (batch file) that comes with a full factory image. Not a factory reset, not manually flashing a ROM. One other possible scenario is that if the phone was previously used on ProjectFi, you may need to contact Google and have your phone's IMEI de-registered. Hopefully you get it working and won't be forced to return the phone.
Click to expand...
Click to collapse
Barcodes shows IMEI present and model is H1511. I ran the script in the full factory image for Oreo and then tried the same with Nougat. I didn't reformat the partitions prior to flashing ROM. Is this important or does the factory image replace them anyways?
I don't have access to another carriers SIM card.
msmcintosh said:
Barcodes shows IMEI present and model is H1511. I ran the script in the full factory image for Oreo and then tried the same with Nougat. I didn't reformat the partitions prior to flashing ROM. Is this important or does the factory image replace them anyways? I don't have access to another carriers SIM card.
Click to expand...
Click to collapse
The script uses fastboot erase which does not format the partitions. Formatting returns partition information, any errors and in some cases corrections. You did not mention IMEI within settings, both under "SIM Status" and "IMEI information". If present in bootloader, but not in settings, this may further point to a SIM card. Until you try (borrow) another carrier's SIM for 5 minutes you won't know for sure. At the very least you could get TMo to provision you new SIM. They should not charge you for this, and it may change your situation. There are many threads on this very same topic. Maybe searching those would give you another idea.
v12xke said:
The script uses fastboot erase which does not format the partitions. Formatting returns partition information, any errors and in some cases corrections. You did not mention IMEI within settings, both under "SIM Status" and "IMEI information". If present in bootloader, but not in settings, this may further point to a SIM card. Until you try (borrow) another carrier's SIM for 5 minutes you won't know for sure. At the very least you could get TMo to provision you new SIM. They should not charge you for this, and it may change your situation. There are many threads on this very same topic. Maybe searching those would give you another idea.
Click to expand...
Click to collapse
According to Google, the phone was purchased from them. They do not know if the phone is financed, as this would cause the IMEI to be locked. I'll try the T-Mobile store next.
Spent an hour at T-Mobile. The sales rep was determined to fix it, but in the end was unsuccessful. The Ebay seller issued an RMA and I dropped off at the P.O.. Will try getting another.
msmcintosh said:
According to Google, the phone was purchased from them. They do not know if the phone is financed, as this would cause the IMEI to be locked. I'll try the T-Mobile store next.
Click to expand...
Click to collapse
No, I meant the the Google-Fi the MVNO (carrier) not finance. If the phone was activated on Fi, it will have to be de-registered on their end. You still did not reply about IMEI present or not in Settings>>Sim info?
v12xke said:
No, I meant the the Google-Fi the MVNO (carrier) not finance. If the phone was activated on Fi, it will have to be de-registered on their end. You still did not reply about IMEI present or not in Settings>>Sim info?
Click to expand...
Click to collapse
When I went into Settings, the IMEI was present, but no carrier information. The phone recognized the SIM card, but that was all.
In the chat session with Google Support, I did ask about Google-Fi and she wrote that she was unable to provide any information on that. She said the only information she could provide is where the phone was purchased.
I came across the same issue. Just flash your vendor.img using flashfire, this will fix everything.
Another fix for the no sim is too turn off security pin lock and reboot the phone. I take no credit for this find just spreading the good word. ?
Exodusche said:
Another fix for the no sim is too turn off security pin lock and reboot the phone. I take no credit for this find just spreading the good word.
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Click to collapse
Thanks so much. Worked like a charm and could then reenable pin lock and reboot and SIM kept working.
swamp2 said:
Thanks so much. Worked like a charm and could then reenable pin lock and reboot and SIM kept working.
Click to expand...
Click to collapse
could you detail how to do just that? Because I'm in Brazil and I have the same problem.