[Q] Camera problems return to warranty - Galaxy S 4 Q&A, Help & Troubleshooting

Hi
I have a problem with video recording with 4.3 camera app tried some roms allways the same problem. And some other problems related to battery.
Never tried 4.3 stock because of the knox problem i use custom roms.
To send it to warranty i need to clear all with triangle away and flash a stock 4.3 safely to original can anyone help?
The tricky part is the triangle away, ive done it a lot of times, but with this knox thing im affraid to flag it and keep the problems .
Thank you

Saltao said:
Hi
I have a problem with video recording with 4.3 camera app tried some roms allways the same problem. And some other problems related to battery.
Never tried 4.3 stock because of the knox problem i use custom roms.
To send it to warranty i need to clear all with triangle away and flash a stock 4.3 safely to original can anyone help?
The tricky part is the triangle away, ive done it a lot of times, but with this knox thing im affraid to flag it and keep the problems .
Thank you
Click to expand...
Click to collapse
Hey there. From my previous experiences you should be able to use triangle away first, then go into Odin and flash back the 4.2 rom.
This would only work if you do not have Knox already.
Sent from my HTC One using Tapatalk

squabbi said:
Hey there. From my previous experiences you should be able to use triangle away first, then go into Odin and flash back the 4.2 rom.
This would only work if you do not have Knox already.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks,
You mean then flash the 4.3 rom? When i used triangle away i remember some tricky part about not rebooting or something...because the first time it didnt reset all counters.
If having knox means not showing on dowload mode , no i dont have.
Thanks again

Saltao said:
Thanks,
You mean then flash the 4.3 rom? When i used triangle away i remember some tricky part about not rebooting or something...because the first time it didnt reset all counters.
If having knox means not showing on dowload mode , no i dont have.
Thanks again
Click to expand...
Click to collapse
Yeah when you still don't have the Knox bootloader you should use triangle away and then use Odin to get to 4.2. Or 4.3 if you want the Knox bootloader.
Sent from my HTC One using Tapatalk

squabbi said:
Yeah when you still don't have the Knox bootloader you should use triangle away and then use Odin to get to 4.2. Or 4.3 if you want the Knox bootloader.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I reaaly dont want or need it but to report to warranty the camera error i need to confirm on a stock 4.3

Saltao said:
I reaaly dont want or need it but to report to warranty the camera error i need to confirm on a stock 4.3
Click to expand...
Click to collapse
Yeah you could do the triangle away and then flashing a stock 4.3 from Odin.

Related

Triangle Away won't reset counter

Hello
I'm using omega rom with audism kernel, I have attempted to reset the counter several times. The application performs the reset and tells me it was successful, clearly it isn't.
Sent from my GT-I9505 using Tapatalk 2
Milamber said:
Hello
I'm using omega rom with audism kernel, I have attempted to reset the counter several times. The application performs the reset and tells me it was successful, clearly it isn't.
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
Yeah after the first few updates of the S3 and now the S4....Samsung has implemented security measures to prevent people from resetting their flash count.....so at the moment Triangle away is useless on the S4....so its not a problem with your phone or something Hope this helped you
sadeshmagic said:
Yeah after the first few updates of the S3 and now the S4....Samsung has implemented security measures to prevent people from resetting their flash count.....so at the moment Triangle away is useless on the S4....so its not a problem with your phone or something Hope this helped you
Click to expand...
Click to collapse
Not true bro, Triangle Away is to be used on a stock rom with a stock recovery and a stock kernel. Or else the counter would be raised after each reboot. TA only works on the I9505 atm. Whats the point of using TA if you have a custom rom, recovery and kernel
gee2012 said:
Not true bro, Triangle Away is to be used on a stock rom with a stock recovery and a stock kernel. Or else the counter would be raised after each reboot. TA only works on the I9505 atm. Whats the point of using TA if you have a custom rom, recovery and kernel
Click to expand...
Click to collapse
I have a i9505 and it use to work till about a month ago and I was using Omega ROM.
sadeshmagic said:
Yeah after the first few updates of the S3 and now the S4....Samsung has implemented security measures to prevent people from resetting their flash count.....so at the moment Triangle away is useless on the S4....so its not a problem with your phone or something
Hope this helped you
Click to expand...
Click to collapse
Thanks. I see others have same problems too... :good:
Milamber said:
I have a i9505 and it use to work till about a month ago and I was using Omega ROM.
Thanks. I see others have same problems too... :good:
Click to expand...
Click to collapse
You are welcome

[Q] Triangle away doesn't reset flash counter. Please help

I have galaxy s4 and wanted to reset flash counter with triangle away . After doing all the steps and I rebooted the phone the triangle away flash counter still show 9 . How come ? Why does it still show 9 and not 1 ?
Any help will be appreciated .
It will most likely be because you're not using stock recovery or kernel
Sent from my GT-I9505 using XDA Premium 4 mobile app
symondo12 said:
It will most likely be because you're not using stock recovery or kernel
Sent from my GT-I9505 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So it means if I go back to stock rom and kernel ,it will reset flash counter to zero and not if i am trying to reset on a already custom rom ?
ricky0001 said:
So it means if I go back to stock rom and kernel ,it will reset flash counter to zero and not if i am trying to reset on a already custom rom ?
Click to expand...
Click to collapse
It won't work you must have stock kernel, stock recovery
You need to flash pre-rooted stock fw with odin, then use triangle away to reset counter. After that you can flash non rooted stock fw with odin to get your phone back to stock, if that is what you want.
vesu said:
You need to flash pre-rooted stock fw with odin, then use triangle away to reset counter. After that you can flash non rooted stock fw with odin to get your phone back to stock, if that is what you want.
Click to expand...
Click to collapse
Sorry for noob question . But what is pre rooted stock ? Isnt it same as samsung stock firmware which I can flash to overwrite custom rom ?
ricky0001 said:
Sorry for noob question . But what is pre rooted stock ? Isnt it same as samsung stock firmware which I can flash to overwrite custom rom ?
Click to expand...
Click to collapse
Yes, its stock samsung firmware but it is already rooted, so you can use triangle away.
vesu said:
Yes, its stock samsung firmware but it is already rooted, so you can use triangle away.
Click to expand...
Click to collapse
So i need to be rooted to have triangle away working ? I have already downloaded stock firmware but where do I get pre rooted stock firmware ?
ricky0001 said:
So i need to be rooted to have triangle away working ? I have already downloaded stock firmware but where do I get pre rooted stock firmware ?
Click to expand...
Click to collapse
Make sure that you absolutely know what you are doing, I dont want you to brick your deivce or trip knox flag.
If you are still with fw that has OLD bootloader without knox flag, then you can use this one: http://www.androidfilehost.com/?fid=23050663588004454
But if you already have bootloader with knox, then I am not one to help you. After reseting my counter and flashing stock fw, I ota updated my phone to newer fw that has knox bootloader and I've been with stock since then.
Oh and btw, you have i9505 right?
vesu said:
Make sure that you absolutely know what you are doing, I dont want you to brick your deivce or trip knox flag.
If you are still with fw that has OLD bootloader without knox flag, then you can use this one: http://www.androidfilehost.com/?fid=23050663588004454
But if you already have bootloader with knox, then I am not one to help you. After reseting my counter and flashing stock fw, I ota updated my phone to newer fw that has knox bootloader and I've been with stock since then.
Oh and btw, you have i9505 right?
Click to expand...
Click to collapse
Yes I have I9505 model. I am on new bootloader as I updated my phone with MH8 firmware and got 0x1 knox warranty void. Doesnt really care about losing warranty because I have always handled my phone carefully.
Sent from my iPhone using Tapatalk
Which baseband do you have ?
Sent from my iPhone using Tapatalk
I have reset it now to 0.
Sent from my iPhone using Tapatalk

[Q] Return My S4 505 to stock

Hi
I need to return my S4 to Samsung for a warranty repair. I can't find my original nand back up. I need a link to uk stock roms please to flash in odin I do believe. And stock recovery. If this is done will it be back to stock and no counter?? I've not updated bootloader so no Knox counter.
Also will this make it Kies update able again???
Cheers People
Robbo
Robbo106 said:
Hi
I need to return my S4 to Samsung for a warranty repair. I can't find my original nand back up. I need a link to uk stock roms please to flash in odin I do believe. And stock recovery. If this is done will it be back to stock and no counter?? I've not updated bootloader so no Knox counter.
Also will this make it Kies update able again???
Cheers People
Robbo
Click to expand...
Click to collapse
Hello mate, If you did not updated your phone on 4.3 samsung stock firmware then please feel free to download the 4.2.2 from here http://www.sammobile.com/firmwares/2/ and flash it via odin by selecting PDA . then send it back have a nice day.
Hi
Thanks for the reply but it just takes me to the home page of sammobile. And what do you mena by send it back?? Thanks??
Do these firmwares also flash stock recovery??
Cheers Robbo
Repulsa said:
Hello mate, If you did not updated your phone on 4.3 samsung stock firmware then please feel free to download the 4.2.2 from here http://www.sammobile.com/firmwares/2/ and flash it via odin by selecting PDA . then send it back have a nice day.
Click to expand...
Click to collapse
Robbo106 said:
Hi
Thanks for the reply but it just takes me to the home page of sammobile. And what do you mena by send it back?? Thanks??
Do these firmwares also flash stock recovery??
Cheers Robbo
Click to expand...
Click to collapse
Hello again , you need to sign up sir in order to check it out then click the Link that i gave you and download the stock rom that you need , once you flash this stock rom from samsung, you should good to go to send it for warranty/repair. more to say just like the first time you bought your phone. have a nice day.
Repulsa said:
Hello again , you need to sign up sir in order to check it out then click the Link that i gave you and download the stock rom that you need , once you flash this stock rom from samsung, you should good to go to send it for warranty/repair. more to say just like the first time you bought your phone. have a nice day.
Click to expand...
Click to collapse
Thanks again. All signed up and it takes me to the firmware and phone select page.
If I select my phone and UK it gives me a MK9 version. Is that ok? or will that be 4.3.
Can I ask another question too please. If I was to update to an official sammy 4.3 rom and then root. Would I still get the knox count or problems??
Robbo
Robbo106 said:
Thanks again. All signed up and it takes me to the firmware and phone select page.
If I select my phone and UK it gives me a MK9 version. Is that ok? or will that be 4.3.
Can I ask another question too please. If I was to update to an official sammy 4.3 rom and then root. Would I still get the knox count or problems??
Robbo
Click to expand...
Click to collapse
Let me makes things clear for you mate , right now i have an old bootloader (No Knox warranty void, when i go to download mode) means i can flash any 4.2.2 firmware without having any knox void warranty. this is what i do i flash a pre-rooted rom then use a triangle away to reset the binary and use Phil recovery and flash any 4.3 custom rom i want! but if you need to send your phone to samsung because there's a hardware problem , feel free to flash a 4.2 from you country.(Since more likely after they fix your phone they will prolly update it to 4.3) remember flashing a 4.3 mk9 stock rom means a new bootloader/Knox void warranty 0x0 willl be activate.So if you flash root/custom rom that should void your warranty to 0x1 Please feel free to check more about Knox from here http://forum.xda-developers.com/showthread.php?t=2447832
Robbo106 said:
Thanks again. All signed up and it takes me to the firmware and phone select page.
If I select my phone and UK it gives me a MK9 version. Is that ok? or will that be 4.3.
Can I ask another question too please. If I was to update to an official sammy 4.3 rom and then root. Would I still get the knox count or problems??
Robbo
Click to expand...
Click to collapse
1- Ur phone is unbranded? MK9 use android 4.3. I will tell ya the correct firmware for u if u are lil confused
2- If u root it u will void ur warranty. Ur knox will be 0x1
Repulsa said:
Let me makes things clear for you mate , right now i have an old bootloader (No Knox warranty void, when i go to download mode) means i can flash any 4.2.2 firmware without having any knox void warranty. this is what i do i flash a pre-rooted rom then use a triangle away to reset the binary and use Phil recovery and flash any 4.3 custom rom i want! but if you need to send your phone to samsung because there's a hardware problem , feel free to flash a 4.2 from you country.(Since more likely after they fix your phone they will prolly update it to 4.3) remember flashing a 4.3 mk9 stock rom means a new bootloader/Knox void warranty 0x0 willl be activate.So if you flash root/custom rom that should void your warranty to 0x1 Please feel free to check more about Knox from here http://forum.xda-developers.com/showthread.php?t=2447832
Click to expand...
Click to collapse
Yes I understood that. I'm in the same situation as you as in the way I flash ROMS. I didn't realise that the counter still worked even if it was an official update with bootloader, just thought if I flashed a custom rom with new bootloader it started the Knox warranty void.
Thanks for all your help. I'm gutted now though coz your right Samsung probably update my phone and then I'm b****ed anyway if I root again and custom rom it. Your link doen't take me to a 4.2.2. rom though so I'll keep looking.
Cheers Robbo
Robbo106 said:
Yes I understood that. I'm in the same situation as you as in the way I flash ROMS. I didn't realise that the counter still worked even if it was an official update with bootloader, just thought if I flashed a custom rom with new bootloader it started the Knox warranty void.
Thanks for all your help. I'm gutted now though coz your right Samsung probably update my phone and then I'm b****ed anyway if I root again and custom rom it. Your link doen't take me to a 4.2.2. rom though so I'll keep looking.
Cheers Robbo
Click to expand...
Click to collapse
Im sorry about that here you go www.sammobile.com/firmwares/1/ and incase your having trouble feel free to ask here and ill answer you whenever i can or you can ask @Joku1981 as well. have a nice day.
Joku1981 said:
1- Ur phone is unbranded? MK9 use android 4.3. I will tell ya the correct firmware for u if u are lil confused
2- If u root it u will void ur warranty. Ur know will be 0x1
Click to expand...
Click to collapse
Yes I'm unbranded and on 3 network. Unlocked
Would rather have sammy 4.2.2 to return it on please. Not confused just don't know how to find older version. It just brings up latest.
Robbo
Robbo106 said:
Yes I'm unbranded and on 3 network. Unlocked
Would rather have sammy 4.2.2 to return it on please. Not confused just don't know how to find older version. It just brings up latest.
Robbo
Click to expand...
Click to collapse
- UK Android 4.3 -> HERE
- UK Android 4.2.2 -> HERE
Hi you've all been a great help. But the day has come I have to send my s4 in for repairs. Just need some more help.
Please tell me if this is correct method to get back to stock?
Do u flash stock recovery using odin and what options? Pda? Modem?
Then do I use triangle away to reset all counters and then flash stock rom with odin?
Just wanna get it right
Cheers Robbo
Sent from my GT-I9505 using XDA Premium 4 mobile app
Time to restore
Hi you've all been a great help. But the day has come I have to send my s4 in for repairs. Just need some more help.
Please tell me if this is correct method to get back to stock?
Do u flash stock recovery using odin and what options? Pda? Modem?
Then do I use triangle away to reset all counters and then flash stock rom with odin?
Just wanna get it right
Cheers Robbo
Joku1981 said:
- UK Android 4.3 -> HERE
- UK Android 4.2.2 -> HERE
Click to expand...
Click to collapse
Robbo106 said:
Hi you've all been a great help. But the day has come I have to send my s4 in for repairs. Just need some more help.
Please tell me if this is correct method to get back to stock?
Do u flash stock recovery using odin and what options? Pda? Modem?
Then do I use triangle away to reset all counters and then flash stock rom with odin?
Just wanna get it right
Cheers Robbo
Click to expand...
Click to collapse
You need to flash a pre-rooted rom from djembey thread. Then you can use triangle away to reset the binary .and the flash a stock rom and sent it for repair. Please read the instruction on djembey thread so you wont void ur warranty.
2nd opinion . Flash a stock rom with odin by selecting PDA. And root your phone using saferoot (i dont know about this if it works) install triangle away . Reset binary . Reflash stock again then send.
Sent from Hell ?
Is the pre rooted stock rom so that triangle away will work??? I'm on a pre rooted custom rom but need a samsung kernal for triangle away to work properly. If a flash the stock rom I have on 4.2.2 will that aslo flash stock recovery???
Repulsa said:
You need to flash a pre-rooted rom from djembey thread. Then you can use triangle away to reset the binary .and the flash a stock rom and sent it for repair. Please read the instruction on djembey thread so you wont void ur warranty.
2nd opinion . Flash a stock rom with odin by selecting PDA. And root your phone using saferoot (i dont know about this if it works) install triangle away . Reset binary . Reflash stock again then send.
Sent from Hell ?
Click to expand...
Click to collapse
Robbo106 said:
Is the pre rooted stock rom so that triangle away will work??? I'm on a pre rooted custom rom but need a samsung kernal for triangle away to work properly. If a flash the stock rom I have on 4.2.2 will that aslo flash stock recovery???
Click to expand...
Click to collapse
Thats correct ,as long its a Stock and rooted then yes you can reset the binary.then flash the stock rom again and you should be fine . incase your phone are still in old bootloader (no knox, never flash 4.3 Samsung rom) then feel free to flash a 4.2.2 Pre-rooted BMGA-odex-FULL from djembey thread ,once your done, Download/Install triangle away and reset the binary, flash a Normal stock rom from samsung, Boot into download mode and you will see it says Official and your good to go Goodluck mate
You've been a great help thanks. Stock recovery is that also flashed when I flash the stock rom last through odin???
So I'm gonna flash a stock rom pre rooted 4.2.2 with CWM then use triangle away then flash stock samsung through odin.
Repulsa said:
Thats correct ,as long its a Stock and rooted then yes you can reset the binary.then flash the stock rom again and you should be fine . incase your phone are still in old bootloader (no knox, never flash 4.3 Samsung rom) then feel free to flash a 4.2.2 Pre-rooted BMGA-odex-FULL from djembey thread ,once your done, Download/Install triangle away and reset the binary, flash a Normal stock rom from samsung, Boot into download mode and you will see it says Official and your good to go Goodluck mate
Click to expand...
Click to collapse

[Q] Stock installation with Knox 0x1

Hello everyone
I am now on CyanogenMod and I'm kinda sick of this "clean Android" and would like to go back to Samsung's TouchWiz.
The problem is I tripped Knox to 0x1 when I moved to CyangoenMod.
Can I go back to Stock or the Knox won't allow?
What procedure do I need to do to go back to stock?
Meyhemg said:
Hello everyone
I am now on CyanogenMod and I'm kinda sick of this "clean Android" and would like to go back to Samsung's TouchWiz.
The problem is I tripped Knox to 0x1 when I moved to CyangoenMod.
Can I go back to Stock or the Knox won't allow?
What procedure do I need to do to go back to stock?
Click to expand...
Click to collapse
Download your Stock firmware from here base from your country and flash it via odin. Have a nice day.
Repulsa said:
Download your Stock firmware from here base from your country and flash it via odin. Have a nice day.
Click to expand...
Click to collapse
Just download and flash regularly? Without any TriangleAway or things like that?
And what about this Knox?
Meyhemg said:
Just download and flash regularly? Without any TriangleAway or things like that?
And what about this Knox?
Click to expand...
Click to collapse
Yup Just flash the stock rom and you should be fine and about Knox , dont worry about it because your phone is already voided , nothing else you can do about it until someone figure it out to reset it..and about the triangle away you can use this once you rooted your phone so that your Binary will be reset.
Repulsa said:
Yup Just flash the stock rom and you should be fine and about Knox , dont worry about it because your phone is already voided , nothing else you can do about it until someone figure it out to reset it..and about the triangle away you can use this once you rooted your phone so that your Binary will be reset.
Click to expand...
Click to collapse
So after I install the stock I don't need to use Triangle Away?
Will I be able to receive OTA updates even though my Knox is 0x1?
Hi,
forget OTA updates,
and use always Odin for the updates.
It's better and faster
Yeah I know about it but anyway, will I be able to get OTA updates? And do I need to use Triangle Away after stock installation?

[Q] Does reinstalling stock firmware trip knox on Note 3?

I have a phone which has a lot of problems after the KitKat update.
Now I want to try to reinstall KitKat. Samsung doesn't provide this, so I want to use ODIN and the firmware from SamMobile.
Does anybody know if I will do this that it will trip the Knox counter?
What if you try to just reset the phone to factory settings? I wouldn't know anything about Knox though. Hope you sort it out. :fingers-crossed:
Cootje_NL said:
I have a phone which has a lot of problems after the KitKat update.
Now I want to try to reinstall KitKat. Samsung doesn't provide this, so I want to use ODIN and the firmware from SamMobile.
Does anybody know if I will do this that it will trip the Knox counter?
Click to expand...
Click to collapse
no it wont
markslo112 said:
What if you try to just reset the phone to factory settings? I wouldn't know anything about Knox though. Hope you sort it out. :fingers-crossed:
Click to expand...
Click to collapse
Tnx for the tip. Already tried that 2 times. No luck
Cootje_NL said:
I have a phone which has a lot of problems after the KitKat update.
Now I want to try to reinstall KitKat. Samsung doesn't provide this, so I want to use ODIN and the firmware from SamMobile.
Does anybody know if I will do this that it will trip the Knox counter?
Click to expand...
Click to collapse
it won't trip Knox, i tried it several times as long as they are official roms
Cootje_NL said:
I have a phone which has a lot of problems after the KitKat update.
Now I want to try to reinstall KitKat. Samsung doesn't provide this, so I want to use ODIN and the firmware from SamMobile.
Does anybody know if I will do this that it will trip the Knox counter?
Click to expand...
Click to collapse
long as they are official samsung roms you be ok....
I reinstalled my firmware and I can confirm that it indeed won't trip Knox.
As it might be useful I also want to share that updating using my Mac (with VMWare for Windows) gave me a lot of troubles. After using a native Windows laptop the update went fine.
Too bad it didn't solve my problem. Going back to the store to claim my warranty.
jaythenut said:
no it wont
Click to expand...
Click to collapse
So forgive me if I'm asking a stupid question here but I thought that if I root my Note 3 I will automatically trip the Knox counter, even before I get anywhere near flashing a new ROM - stock or custom. Is that not true then?
Medical HRH said:
So forgive me if I'm asking a stupid question here but I thought that if I root my Note 3 I will automatically trip the Knox counter, even before I get anywhere near flashing a new ROM - stock or custom. Is that not true then?
Click to expand...
Click to collapse
You won't trip Knox if you install a KK rom but will if you try to flash bak JB.
Any form of rooting will trip Knox. There used to be safe ways that didn't but with the introduction of the newer bootloaders this is no longer guaranteed...
Have you tried backing up any info you want to keep to a pc then factory resetting, I found KK was a b!tch until I reset it due to old JB data scraps causing issues...
ultramag69 said:
You won't trip Knox if you install a KK rom but will if you try to flash bak JB.
Any form of rooting will trip Knox. There used to be safe ways that didn't but with the introduction of the newer bootloaders this is no longer guaranteed...
Have you tried backing up any info you want to keep to a pc then factory resetting, I found KK was a b!tch until I reset it due to old JB data scraps causing issues...
Click to expand...
Click to collapse
I'm on stock 4.3 and not having any issues at the moment - other than my Note 3 not picking up the 4G signal on 3 for some infuriating reason.
So can I flash a stock KK rom without rooting then? I'm probably being thick but thought you had to be rooted to flash any kind of ROM?
Medical HRH said:
I'm on stock 4.3 and not having any issues at the moment - other than my Note 3 not picking up the 4G signal on 3 for some infuriating reason.
So can I flash a stock KK rom without rooting then? I'm probably being thick but thought you had to be rooted to flash any kind of ROM?
Click to expand...
Click to collapse
You have to be rooted to flash the custom roms provided here and that will mostly be thru recovery. It will surely trip knox. To flash stock roms from sammobile you don't need root. That can be done thru odin.
Sent from my SM-N9005 using XDA Premium 4 mobile app
I would suggest however, if you are network locked to unlock 1st... If you need to flash a separate modem afterwards this can trip Knox as you aren't really using a "Stock rom"...
Also make sure re-activation lock is OFF.... If you go to Kitkat and you don't have a KK rom yet you are stuck with a softbricked phone until you do get the KK rom... You can't go back to JB after flashing KK rom due to a new bootloader...

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