Im dissapointed that Sony didnt pay atention on building up the Z1 Compact and put a plastic cover in the back and not a glass one, witch might have saved the Z1C of having a annoying flashlight bleed. I cant believe Sony didnt notice this, and the bad part is, that i dont think at all that they will have a solution with a sw update since they dont even have knowledge on this problem and said its the users fault
You can learn more about the bleed here: http://www.inside-handy.de/news/305...itz-bug-bei-farbigen-modellen-noch-deutlicher
Problem: the z1c has a problem with flash bleeding under certain circumstance; If you set your Z1C on superior auto, with led flash on you will probably have a led bleed picture IF you're taking the photo at night, specially on long distance objects but also on near objects. For a very close picture or macro, I dont have bleed at all, so dont judge if you have the bleed by taking just one or two pictures...
Cause: The light of the Led pass through the plastic cover until it reaches the sensor. this is also caused by the depth difference between the sensor and the plastic cover back. i had the same issue using a bumper in my LG Optimus 4x hd, and i fixed it the same way.
Solution: Buy youself a "undeletable black pen". Those pen that you use for writing on a CD and doesnt vanished. You can find it everywhere.
Now you have to be carefull, and paint the part that causes the interference on the sensor, like the picture wich is atached here:
Try to paint that little elevation of the plastic cover just above the chrome ring.
Ok thats it.
Dont worry if you have painted the chrome ring a little bit. Those "undeletable pen" arent exactly undeletable. you can erease it with alcoohol anytime, but it wont go out only by brushing it with your hand or water wich is exactly what we want. I also painted a little of the cromed ring and i vanished it with a toothpick with little alcohol.
In fact, if you dont like the modification, you can erease everything with a piece of cloth and little alcohol... not a big deal.
Ps: may worked for the colored Z1c too, but you will have to live with a small black scratch near the lense.
The pic atached (left) is my Z1c after I made the fix, and you can see its all fine and not note that i made a black track with the pen.
Also, if Sony manages to fix it with a software update, you can easyli ereased it back, but dont expect that...
Veredict: The Z1c still makes bad night pictures with noise, but at least the bleed is removed with the fix, because the light will be blocked by the black paint from reaching the sensor. The pics will even look better, with correct colors and looking more natural.
Samples: The first pic is in darkness with the only light beeing from the street and from those apartments.
The second pic is in my living room with absolutely no light and complete dark.
You can clearly see the light bleed on the lower part of the first two pics that doesnt have the fix.
You can clearly see that there is no more light bleed after the fix.
Those below are without the bleed fix. (superior auto + led on)
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Now the same with the fix I made , and same camera settings:
I did this like 4 days ago... Although not the same as yours hahaha! I covered the whole sides of the camera with a dirty toy clay and so far no bleeds! Hahaha
Yeah BTW
for black phones I recommend a black pen like the thread starter did.
for white phones I recommend a white out
for pink and lime I recommend toy clays. They have pink and lime colors and enough to block the bleed that matches the case color. And of course very easy to remove.
Riyal said:
I did this like 4 days ago... Although not the same as yours hahaha! I covered the whole sides of the camera with a dirty toy clay and so far no bleeds! Hahaha
Yeah BTW
for black phones I recommend a black pen like the thread starter did.
for white phones I recommend a white out
for pink and lime I recommend toy clays. They have pink and lime colors and enough to block the bleed that matches the case color. And of course very easy to remove.
Click to expand...
Click to collapse
Yeah, there might be other solutions like the one you did, but i think the more discrete one is the one i did.
Anyway, the results are more than pleasant.
profyler said:
Yeah, there might be other solutions like the one you did, but i think the more discrete one is the one i did.
Anyway, the results are more than pleasant.
Click to expand...
Click to collapse
Anyways I tried something new just now... I removed the clay and colored the silver lining with a black pen. Now it's dark silver colored and guess what. The light bleed is non existent also. I am assuming that when the LED flashes the back case glow and some of the diffused light bounces on the silver lining of the lens and amplifying it to the glass which causes the bleed.
Verry nice solution and it's almost invisible,tnx for sharing
profyler said:
Try to paint that little elevation of the plastic cover just above the chrome ring.
Click to expand...
Click to collapse
Does this mean that removing the ASF (the plastic protector) from the back should prevent the bleeding? Because it is the side of the ASF that you apply the paint on, right?
Yeah,it would fix bleeding problem or maybe someone will make rubber cover that covers the flashpoint part and viola-problem fixed
vetko said:
Does this mean that removing the ASF (the plastic cover) from the back should prevent the bleeding? Because it is the side of the ASF that you apply the paint on, right?
Click to expand...
Click to collapse
@vetko
there's no ASF on the back side of the device.
Riyal said:
Anyways I tried something new just now... I removed the clay and colored the silver lining with a black pen. Now it's dark silver colored and guess what. The light bleed is non existent also. I am assuming that when the LED flashes the back case glow and some of the diffused light bounces on the silver lining of the lens and amplifying it to the glass which causes the bleed.
Click to expand...
Click to collapse
yeah the flash pass trough the plastic and also reachers the silver ring. But i didnt want a black ring so i painted only the plastic..
vetko said:
Does this mean that removing the ASF (the plastic protector) from the back should prevent the bleeding? Because it is the side of the ASF that you apply the paint on, right?
Click to expand...
Click to collapse
no, theres no asf on the back. you have to paint the little elevation of the plastic like im showing in ther first post. only that and just that little part.
Im wondering what a white Z1C owner like me could do instead of black marker.
Riyal said:
for white phones I recommend a white out
Click to expand...
Click to collapse
It worked
Excellent fix! Have you posted that this issue can be fixed very easily on Sony's forums? Since it is a simple design fault with the back cover, we should surely be within our rights to demand a replacement back cover under warranty? I think many of us should get together and pressurise them to offer such replacements, as I don't want to take a pen to my brand new phone just yet!
[email protected] said:
It worked
Click to expand...
Click to collapse
cool, did you do it with a pen, or what ?
paul5425 said:
Excellent fix! Have you posted that issue can be fixed very easily on Sony's forums? Since it is a simple design fault with the back cover, we should surely be within our rights to demand a replacement back cover under warranty? I think many of us should get together and pressurise them to offer such replacements, as I don't want to take a pen to my balance new phone just yet!
Click to expand...
Click to collapse
yeah, I also didnt want to take a pen to my new device, but see in the pic, that there is absolutely no aesthetic modification. If you could compare mine, to yours, you would see absolutely any diference.
if sony is smart, they would change the plastic cover to a more slimmer one, by doing that, the bleed will not pass to this little elevation it has till the sensor, in other word, there would be no more depth difference from the round sensor and the back plastic cover.
yeah, i also gave the tip to the sony forum.
paul5425 said:
Excellent fix! Have you posted that this issue can be fixed very easily on Sony's forums? Since it is a simple design fault with the back cover, we should surely be within our rights to demand a replacement back cover under warranty? I think many of us should get together and pressurise them to offer such replacements, as I don't want to take a pen to my brand new phone just yet!
Click to expand...
Click to collapse
profyler said:
yeah, I also didnt want to take a pen to my new device, but see in the pic, that there is absolutely no aesthetic modification. If you could compare mine, to yours, you would see absolutely any diference.
if sony is smart, they would change the plastic cover to a more slimmer one, by doing that, the bleed will not pass to this little elevation it has till the sensor, in other word, there would be no more depth difference from the round sensor and the back plastic cover.
yeah, i also gave the tip to the sony forum.
Click to expand...
Click to collapse
Well, mine is white so not so sure about that
On a slimmer cover, you probably want a difference in depth to prevent the lens from being scratched when the phone is set down. No?
Sony have also made replacements in the past for other issues on other phones such as a popping noise in Xperia (mini) Pro video recording so don't see why there wouldn't be an official fix for this too.
profyler said:
cool, did you do it with a pen, or what ?
Click to expand...
Click to collapse
Yeah
paul5425 said:
Well, mine is white so not so sure about that
On a slimmer cover, you probably want a difference in depth to prevent the lens from being scratched when the phone is set down. No?
Sony have also made replacements in the past for other issues on other phones such as a popping noise in Xperia (mini) Pro video recording so don't see why there wouldn't be an official fix for this too.
Click to expand...
Click to collapse
Yeah, may be you can try with a white pen, but i dont know if such thing exist =/
Usually, the lens are from mineral cristal or saphire. I pretty sure our is also scratch proof. There could be a deph difference but not so high like sonny did.
May be sonny could fix this issue with a newer back cover on the production line, but i doubt they will replace those who already have this issur.
They could make an software uodate that could may be correct this bleed by having a special algorithm correcting the light balance from the botom of the pics, still I think that is very very hard to do, because of the difficulties of producing the bleed only on some ocasions.
I wouldnt expect a software fix at all from sony. They already said its user fault, too.
profyler said:
May be sonny could fix this issue with a newer back cover on the production line, but i doubt they will replace those who already have this issur.
They could make an software uodate that could may be correct this bleed by having a special algorithm correcting the light balance from the botom of the pics, still I think that is very very hard to do, because of the difficulties of producing the bleed only on some ocasions.
I wouldnt expect a software fix at all from sony. They already said its user fault, too.
Click to expand...
Click to collapse
Except this thread is evidence that it's a hardware issue. As I've said, they've fixed minor hardware issues in the past for those who wanted it. A bit of plastic on the back isn't exactly going to be the most expensive of parts either.
Related
Well, I just noticed earlier today that I have a bunch of dust forming in the bottom left had side of the screen. Looks like between digitizer and LCD. Already called in an RMA. Pics to follow (once wife is home with camera).
Here is the pic.
Bump, for everyone to see the pic.
I've heard of dust getting under the screen, but damn that's pretty bad. Have you tried calling TMO, and have them exchange it for a new phone? I just can't see why they wouldn't do it. Plus, you're still under the 14 day exchange period, no questions asked.
WilliamStern said:
I've heard of dust getting under the screen, but damn that's pretty bad. Have you tried calling TMO, and have them exchange it for a new phone? I just can't see why they wouldn't do it. Plus, you're still under the 14 day exchange period, no questions asked.
Click to expand...
Click to collapse
Yeah, sorry, to be more specific, for employees (me) you have to RMA the phone, then once received and verified, they will send you another. Yes, its a BS process, so as a customer, you don't have it too bad! Haha, anyways, process is in motion.
I thought I was the only one! While, not as bad as yours I have debris collecting in the same spot! I am sending both phones I got back. I am going to use this post to demonstrate that this is potentially a flaw in the design. What a bummer, I love this phone but I can't afford for there to be a gap for dust to enter under the screen. So glad I saw this post.
There are multiple light leaks around the plastic housing surrounding the touch screen. Inspect the seam surrounding the top portion of the phone carefully while the display has a white web page up. My wife's MT3G Slide has four big gaps that can bee seen on the seam of the plastic housing surrounding the screen. Mine has 3 of theses gaps one of which has already allowed dust in under my screen. I cannot believe that these flaws were not found upon inspection after the units were assembled. I am so disappointed; I was really enjoying the phone. Thank goodness I am still in my buyers remorse. If this would have happened in a warranty situation I would be stuck in a loop of refurbished devices with the same issue all while being stuck in a new 2 year contract. Dodging a bullet on this one.
NJAZ said:
There are multiple light leaks around the plastic housing surrounding the touch screen. Inspect the seam surrounding the top portion of the phone carefully while the display has a white web page up. My wife's MT3G Slide has four big gaps that can bee seen on the seam of the plastic housing surrounding the screen. Mine has 3 of theses gaps one of which has already allowed dust in under my screen. I cannot believe that these flaws were not found upon inspection after the units were assembled. I am so disappointed; I was really enjoying the phone. Thank goodness I am still in my buyers remorse. If this would have happened in a warranty situation I would be stuck in a loop of refurbished devices with the same issue all while being stuck in a new 2 year contract. Dodging a bullet on this one.
Click to expand...
Click to collapse
I tried saying this in a post and people just made fun of me for being "anal retentive." I'm glad someone else is bringing this up. It is a huge flaw in design.
boldfacelies said:
I tried saying this in a post and people just made fun of me for being "anal retentive." I'm glad someone else is bringing this up. It is a huge flaw in design.
Click to expand...
Click to collapse
You were dead on with this. I thought you were referring to the hard buttons below the screen. Speaking of those buttons; that is also a design flaw as it appears dust can get under the screen there as well. As one pushes down those buttons it exposes the edge of the touch screen. I should have taken your words more seriously instead I was dumbstruck by what is an otherwise great phone.
Just checked my screen in the sun ... dust everywhere under the screen. Bye bye beautiful Espresso; you are fatally flawed.
Ahh, I found a pin sized hole under the slide behind G button. Also if you open the slide, and use your phone that it turns on the light you will notice light inside the micro usb connector. I am not sure if this means that dust can pass through it also.
Will post pic of said pinhole later when it gets a little dark here. Will try blowing in some baby powder into that hole to see if it does get into the screen.
EDIT: Pics of pinhole behind G button at the back of the slide.
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Photo of phone with LCD on. Noticed the pinhole with some light showing thru and the micro usb connector showing some light.
Photo of the phone with display off.
EDIT: I might bring to T-Mo store for replacement but not giving up on this phone. Goodluck with the Samsung S.
Just posted in the MT3GS defective thread: this might be a larger defect than just the Slides. There's a bunch of Evo people talking about the same issue with their phones on the htc forums and the androidforums: glass is separating due to potentially faulty adhesive.
N1M1TZ said:
EDIT: I might bring to T-Mo store for replacement but not giving up on this phone. Goodluck with the Samsung S.
Click to expand...
Click to collapse
Who's getting a Galaxy S? I'm not.
I don't think the light leaks are as big an issue as I thought, so long as the adhesive seal between the digitizer and LCD is intact there shouldn't be any way for dust to get into the screen.
Hey, what kind is and where did you get that case? Looks cool!
N1M1TZ said:
Ahh, I found a pin sized hole under the slide behind G button. Also if you open the slide, and use your phone that it turns on the light you will notice light inside the micro usb connector. I am not sure if this means that dust can pass through it also.
Will post pic of said pinhole later when it gets a little dark here. Will try blowing in some baby powder into that hole to see if it does get into the screen.
EDIT: Pics of pinhole behind G button at the back of the slide.
Photo of phone with LCD on. Noticed the pinhole with some light showing thru and the micro usb connector showing some light.
Photo of the phone with display off.
EDIT: I might bring to T-Mo store for replacement but not giving up on this phone. Goodluck with the Samsung S.
Click to expand...
Click to collapse
That pin hole is on the opposite side of where my dust issue is. Strange.
NJAZ said:
Who's getting a Galaxy S? I'm not.
I don't think the light leaks are as big an issue as I thought, so long as the adhesive seal between the digitizer and LCD is intact there shouldn't be any way for dust to get into the screen.
Hey, what kind is and where did you get that case? Looks cool!
Click to expand...
Click to collapse
Thats the one offered by tmobile, black back, chrome front bezel. Has a removable belt clip, so that is why you see a little circle in the middle.
I had this happen to the first slide I picked up but luckily I noticed it fairly quick and took it back the very next day. Now the replacement I have is having the same issue, granted it's 1 spec of dust under the screen but I know it will get worse with time and I'm debating on whether or not I will just return it and go back to my G1.
Mine has it now too! Just noticed it in the sun on the way into work - Mine is going to get swapped out today too...
This is a major drag!!!
My nexus has this same issue so do many others. Some people are having a hard time getting HTC to replace because of unlocked bootloaders. On the n1 the bottom left corner of the screen feels like it is not glued down all the way and dust goes under. Some are using a hair dryer to warm up the corner and pushing down on the screen to help it glue down all the way. HTC fixed mine and then when I got it back the screen was even more loose and I have more dust now than before. I'm going to wait longer before I send it back again. Hopefully this mts doesn't start doing the same thing.
I started a thread about this over in the tmo forums. It appears that it has gotten the attention of a moderator over there. If you would like to add your story to it please feel free as well as post a picture or two of the dust your screen has trapped.
Apparently I can't post links because my account hasn't been verified. The thread isn't too hard to find over there, promise.
setzer715 said:
Well, I just noticed earlier today that I have a bunch of dust forming in the bottom left had side of the screen. Looks like between digitizer and LCD. Already called in an RMA. Pics to follow (once wife is home with camera).
Here is the pic.
Click to expand...
Click to collapse
holy crap stop hiding your phone in the litter box!
If you turn the back light off and shine a flashlight at the screen at an angle you see this very well!
Here is mine:
I don't work in a dusty environment either, probably from my pocket. Plastic pocket protectors anyone??
Okay... I admit, I didn't come up with this, but I can confirm it, with some pics.
I had pretty severe light leak under the buttons, but no screen separation, so this may or may not fix that.
I bet you've all heard about the seemingly crazy idea about taking a hair dryer to your screen and fixing separation, but it works!
Here's how I did it:
Turn the phone off.
Put the hair dryer on HIGH! This is important
Hold it about 1cm (~.5") away from the area that effects you, I held it there for about a minute and a half.
Press down AS HARD AS YOU CAN on the affected areas, seriously, don't be afraid of breaking it, press hard to make sure it sticks.
Hold it there for about a minute or so, until it cools down
Turn the phone on and enjoy no light leak
Some tips, it should be too hot to touch. I couldn't hold mine without holding it in my shirt. Seriously, I heated the front of the phone, and the kickstand was way too hot to touch.
Anyway, if you had any doubts about trying it, don't worry, it works and there are no ill affects.
Here's a photo of the phone afterwards, sorry but I didn't catch a before shot, but I did have light leak. 003 Nova bought on June 20th btw.
Photo:
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Awesome!
Thanks for posting your results and even attempting it.
Hmm... but what if I have a ZAGG on my screen?. with this melt it?!.
felacio said:
Hmm... but what if I have a ZAGG on my screen?. with this melt it?!.
Click to expand...
Click to collapse
Oh man, that is a hard situation. The HTC Evo's front screen is quiet tough though, geniusdog actually mentions taking an EXACTO knife to it and it held up against the abuse. If your light leakage isn't bad, I would just leave it be, but if you want to fix it, I would just ditch the shield.
felacio said:
Hmm... but what if I have a ZAGG on my screen?. with this melt it?!.
Click to expand...
Click to collapse
I don't quite know the melting point of the stuff, but if it doesn't melt it, it will probably get a little squishy & stretchy.
Jykinturah said:
Oh man, that is a hard situation. The HTC Evo's front screen is quiet tough though, geniusdog actually mentions taking an EXACTO knife to it and it held up against the abuse. If your light leakage isn't bad, I would just leave it be, but if you want to fix it, I would just ditch the shield.
Click to expand...
Click to collapse
Like he said. The screen is REALLY tough, I don't have a scratch on mine and I haven't been exactly easy on it in the month I've had it. I've been torture testing it since mine is getting swapped Tuesday anyway and I'm quite pleased with it's durability.
About the only ways I can think of to scratch it are some types of sand will tear it to shreds, and try and keep diamond rings away from it
I would guess this glass is ~6-7 on the Mohs scale, which means most things can't scratch it. For the non-science majors out here, the Mohs scale runs from 1-10 and is a measure of hardness. 6 is pretty tough, that means very few things can scratch it. Diamond is a 10, it'll tear it up, a lot of sand, especially white silica sand, is about a 7 or 8, so it will scratch it up without too much difficulty.
Look it up if you want, but most things won't scratch it unless you live on the coast & have a ton of bling
EDIT: By the way, yes I did do the EXACTO tests. Just because it didn't hurt my screen, doesn't mean you should take a knife to your expensive plastic & glass device Also, you should worry about the camera lens more than the LCD, the LCD seemed damn near indestructable to me, but the lens was as easy to carve up as a Thanksgiving turkey. Like seriously, it's REALLY easy to scratch, so I would cover it with clear tape like I do. It doesn't affect image quality, but it protects it quite well.
Geniusdog254 said:
Look it up if you want, but most things won't scratch it unless you live on the coast & have a ton of bling
Click to expand...
Click to collapse
Hahaha, made my day. About to try this fix with some leakage in the lower right corner. Will report back.
EDIT: I can verify this works, but you need FINGERS OF STEEL. My fingers hurt from pushing down for so long. Also, check to make sure, and if it didn't work, just keep trying it again. Took me about three repeats.
Jykinturah said:
Hahaha, made my day. About to try this fix with some leakage in the lower right corner. Will report back.
EDIT: I can verify this works, but you need FINGERS OF STEEL. My fingers hurt from pushing down for so long. Also, check to make sure, and if it didn't work, just keep trying it again. Took me about three repeats.
Click to expand...
Click to collapse
Yeah it can be a bit of a pain lol. I thought about using a clamp but it wasn't worth the effort of tracking one down in my workshop lol
Also I did forget to mention it may take a few tries.
The first time I did mine it only fixed the center 2 buttons (where I was pressing) so I had to heat it again to get the outer two (pressing on the corners this time)
I found my own fix after trying several different things including tightening the torx screws, using a hair driver and clamps, and an expo dry erase marker. I read a post about using plastidip which I had, but unfortunately it was dried out. I then decided to use something else I had around. A fine tip black paint maker (Decocolor - LINK). I dabbed the tip on a piece of paper several times to get a little paint on the tip. I then carefully ran it across the edge where the light was leaking which allowed a very small amount of it to drip down in the crevice. I then ran a q-tip and a paper towel along the edge to make sure any that got outside of the crevice was removed. Now I have no light leakage. The paint is permanent, waterproof (not that I will be testing that) and will be easy to reapply if I ever need to. It also takes very little skill and the markers can be found at a local Michaels or arts/crafts store.
On a side note, the hairdryer/clamp method did help a little, but this paint maker did the job the rest of the way.
Yeah, I saw that video, quick question about that though, what version was he sporting?
I have the 002, but my girlfriend has the 003. her screen has light scratches at the bottom where the buttons are. So, with that, did HTC change out the glass on the front in the revision as well as the screen? (some of the screens anyway.)
felacio said:
Yeah, I saw that video, quick question about that though, what version was he sporting?
I have the 002, but my girlfriend has the 003. her screen has light scratches at the bottom where the buttons are. So, with that, did HTC change out the glass on the front in the revision as well as the screen? (some of the screens anyway.)
Click to expand...
Click to collapse
I didn't actually make that video. I did the test myself yesterday.
I have an 003 and I couldn't manage to scratch mine no matter how hard I tried, and I tried lol. I used a kitchen knife, nada, scissors, nope, EXACTO, zilch, and a pocketknife, and once again, nothing.
I don't have any sand laying around to try, but I'm sure it could scratch it though. After all, sand is used in making glass, so it has to be harder
I figured you didn't make the video, I was just sayin'.
..what screen does your 003 have?. I'm pretty sure my girlfriends is the Epson, it looks more vibrant then my screen, so, I'm only assuming mine is the Nova.
if you say yours is the epson too, I'll be a bit confused as to how she managed to scratch the freaking screen. lol
with me i actually made the problem worse, well sorta.. i had the light leakage that really was only visible when the lights were off and thought id give this a try.. but i used a heat gun but not on a crazy hot setting, i had it set to 3 which is sorta like a hairdryer.. well i got the glass hot then laid a folded piece of paper towel on the front where the screen separation was and laid a flat piece behind the phone to prevent scratches.. i then put in into a vice and sorta tightened it but not enough to where id have to worry about the screen cracking.. i had it setting in there for around 3 minutes or so then took it out.. the leakage isnt really there anymore but now a have a bright dot of light around an inch from the bottom of the phone which can be seen with the lights on.. im like damn, i shoulda left my phone alone, the dot isnt too big probably the size of a period but its a bright one.. bummer me!!
I must tell my girlfriend I need her hair dryer now!
-------------
Sent from my HTC EVO 4G using Tapatalk Pro.
felacio said:
I figured you didn't make the video, I was just sayin'.
..what screen does your 003 have?. I'm pretty sure my girlfriends is the Epson, it looks more vibrant then my screen, so, I'm only assuming mine is the Nova.
if you say yours is the epson too, I'll be a bit confused as to how she managed to scratch the freaking screen. lol
Click to expand...
Click to collapse
I have a Nova lol, but I really doubt they changed the glass. Does she have any diamonds? Sapphires will do it too? Near the beach?
toenail78 said:
with me i actually made the problem worse, well sorta.. i had the light leakage that really was only visible when the lights were off and thought id give this a try.. but i used a heat gun but not on a crazy hot setting, i had it set to 3 which is sorta like a hairdryer.. well i got the glass hot then laid a folded piece of paper towel on the front where the screen separation was and laid a flat piece behind the phone to prevent scratches.. i then put in into a vice and sorta tightened it but not enough to where id have to worry about the screen cracking.. i had it setting in there for around 3 minutes or so then took it out.. the leakage isnt really there anymore but now a have a bright dot of light around an inch from the bottom of the phone which can be seen with the lights on.. im like damn, i shoulda left my phone alone, the dot isnt too big probably the size of a period but its a bright one.. bummer me!!
Click to expand...
Click to collapse
Sounds like you put a little too much force into the vice lol. Whoops
no diamonds or rings, and about 80 miles from the beach.. sooo.. those aren't it. I think it's the little metal "things".. like, the little brass nubs on jeans?. when she slips it in her pocket. that is the only thing I can think of.
Geniusdog254 said:
Okay... I admit, I didn't come up with this, but I can confirm it, with some pics.
I had pretty severe light leak under the buttons, but no screen separation, so this may or may not fix that.
I bet you've all heard about the seemingly crazy idea about taking a hair dryer to your screen and fixing separation, but it works!
Here's how I did it:
Turn the phone off.
Put the hair dryer on HIGH! This is important
Hold it about 1cm (~.5") away from the area that effects you, I held it there for about a minute and a half.
Press down AS HARD AS YOU CAN on the affected areas, seriously, don't be afraid of breaking it, press hard to make sure it sticks.
Hold it there for about a minute or so, until it cools down
Turn the phone on and enjoy no light leak
Some tips, it should be too hot to touch. I couldn't hold mine without holding it in my shirt. Seriously, I heated the front of the phone, and the kickstand was way too hot to touch.
Anyway, if you had any doubts about trying it, don't worry, it works and there are no ill affects.
Here's a photo of the phone afterwards, sorry but I didn't catch a before shot, but I did have light leak. 003 Nova bought on June 20th btw.
Photo:
Click to expand...
Click to collapse
Just curious mainly, but isn't this direct hot heat bad for the screen?
I have light leakage below the buttons like you all, but I also seem to have some above the button row at the bottom of the screen. I notice it when I am reading my phone before I got to bed, if I have a paragraph of black text, the bottom row that is half on/half off the screen is faded from the light making it hard to read. I'm wondering if this fix would help this too.
itmustbejj said:
I have light leakage below the buttons like you all, but I also seem to have some above the button row at the bottom of the screen. I notice it when I am reading my phone before I got to bed, if I have a paragraph of black text, the bottom row that is half on/half off the screen is faded from the light making it hard to read. I'm wondering if this fix would help this too.
Click to expand...
Click to collapse
change the angle you're looking at the screen. But seriously though I think everyone has this it's only visible when you're looking down on the screen when it's held at an angle.
michaelvibe said:
Just curious mainly, but isn't this direct hot heat bad for the screen?
Click to expand...
Click to collapse
Probably. That's why you should turn the phone off and not turn it back on until it's cooled down.
felacio said:
no diamonds or rings, and about 80 miles from the beach.. sooo.. those aren't it. I think it's the little metal "things".. like, the little brass nubs on jeans?. when she slips it in her pocket. that is the only thing I can think of.
Click to expand...
Click to collapse
Hmm I'm not sure. About the only minerals I can think of that could scratch it are diamond (duh) topaz corundum & maybe quartz. That's assuming these screens really are ~6 which I'm assuming they are.
cool, I'm going to try this later today. I can't believe that guy put his phone in a VICE hahah, I will not be trying that one.
So not that long after getting a SGS2 at launch I managed to get the camera lens scratched. Pictures became fuzzy and useless. I guess some dirt got caught between my desk and the lens and upon nudging my phone the scratch appeared. I have since received follow up scratches further compounding the issue.
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So ladies and gentlemen, as I could not find much help on the subject, I present a quick guide to fixing said problem.
Polish - didn't work. I then discovered that the camera is covered by a protective screen which is integrated with the case. So... flea-bay, a Hong Kong distributor of replacement Samsung Galaxy S2 Housings and ten quid later I am presented with a new case.
1. Clear some space and give it a wipe down, don't want any more scratches eh?
2. Prepare your new back plate by cutting up a screen-protector and putting it over the camera lens. I'm going to redo mine at some point, but it will do for now:
3. Turn off and remove the usual gubbins from your phone (battery, sim, sd)
4. Using a precision cross-head screwdriver, unscrew the five screws on the rear of the phone. Use a small magnet to lift them from their resting position and put them somewhere safe (preferably in a layout you remember for their return trip).
5. The tricky bit is always separating the case. Do not be tempted to ram a screw driver down the side and twist, this will just mess up the case. I just used my finger nails and worked it free.
The top is the least resistive and easiest to get your nail in. Work the top loose and then work down each side a bit at a time. You can use your new case as a guide for where the clips are. Be careful not to snap the clips at the bottom of the phone. I was pleasantly surprised that I didn't break anything, and if I can do it, anybody can.
6. You'll notice a couple of things different - strangely, I had an extra electrical connector at the top of my phone, no adverse effects yet.
The speaker system (and probably some other stuff) is embedded in the lower part of the phone.
A precision flat-head screwdriver gently levered on the left will unclip the left side. For the right side pop your screwdriver in from the other side where the battery cover clips into. The speaker part should just pop out.
Mine came out sans-grille. This isn't glued onto the case, so should just lift off, place back onto the speaker component before inserting into your new device.
7. Remove the protective sticker from the inside of the lens screen.
8. Pop the new back onto your phone, starting at the bottom and working your way up the sides evenly.
11. Replace screws, don't over tighten as you may break the plastic threads. Screw lightly anti-clockwise first and you'll feel the thread line up, this reduces the chances of you getting your thread crossed and wrecking it.
10. Remove the button support stickers and other protective coverings
11. Reinstall your gubbins and power up!
12. Snap away
Hope this helps.
Dash
A great guide, maybe I'll use it one day. The only thing i find strange is that i even have a slightly bigger scratch along the lens protection, yet my pictures still look good...
If you look closely at the first image you'll see faint scratches over the centre of the lens. The big one on the edge I don't think has an impact. It took me ages of peering in bright sunlight to spot them.
Dashers said:
If you look closely at the first image you'll see faint scratches over the centre of the lens. The big one on the edge I don't think has an impact. It took me ages of peering in bright sunlight to spot them.
Click to expand...
Click to collapse
Sorry to bump this. This thread is interesting as, upon the first day I got this phone I realized that the place the camera is in seems to be an easy target for scratches. I mean, the camera and flash glasses are ridiculously exposed and when you put the phone on any surface it is actually laying directly over them. So, I was wondering, is there any way to protect the camera? I guess a screen protector would ruin picture quality, right?
i wld agree that yes, even with just resting the phone on table with time YOU WILL get some minor scratches.
Dident compromize my camera quality (yet) but i was affraid in time it will.
So i did what OP did-with screen protector i had spare.
I was not in a need to replace anything so i just cut small cube-shape of protector (thin,dare i say cheap one will work best, not some fancy,thick or reflective protector)
and then i just sticked it well outside the camera lens and put case back on. You cannot see it tbh and no picture quality decrease
So I cut square protective folie and put it on the camera glass... but what about glue which comes with protector folie? There are un-glue protectors but I am not sure the will snap to such small area at all....
Really pictures quality didn't decrease?
not at all.
although,my protector was sticky by itself i quess i wld suggest you do the same
Sent from my GT-I9100 using xda app-developers app
Im saving this thread for when I scratch mine!
I am going forward to order new housing.
I will follow this guide then !
Thanks
Sent from my GT-I9100 using Tapatalk 2
great tutorial it should be sticky !!
I just got mine today and will do this swap later today! Checked the case out looks good, looked at the camera lens area and found scratches! Bugged me out that! Turns out there is a plastic covering over it
I got a black s2 which I've polished the chrome bezel off, to make it black and scrubbed the whole back casing to give it that matte finish, I ordered for a white one now to give it that contrasting 'Oreo cookie' look :silly:
Will post pics when done, wish me luck and pray I don't break anything!
UPDATE:
Well I managed to sucessfully do the swap and I must say this device looks killer this way! I am in love with it! The grip seems to have suffered a bit and t (Glossy vs textured) there were some difference between the original and the one I got (a cheap one but fits perfect with good finish) but nothing seems any different function wise.
Sorry for the horrible quality pics as I only had my Nexus 7 with me (Clicking pics with the ffc is a pain) I'll try to get high res images if anyone wants to see...
Good.
Sent from my GT-I9100 using Tapatalk 2
mzone1510 said:
I just got mine today and will do this swap later today! Checked the case out looks good, looked at the camera lens area and found scratches! Bugged me out that! Turns out there is a plastic covering over it
I got a black s2 which I've polished the chrome bezel off, to make it black and scrubbed the whole back casing to give it that matte finish, I ordered for a white one now to give it that contrasting 'Oreo cookie' look :silly:
Will post pics when done, wish me luck and pray I don't break anything!
UPDATE:
Well I managed to sucessfully do the swap and I must say this device looks killer this way! I am in love with it! The grip seems to have suffered a bit and t (Glossy vs textured) there were some difference between the original and the one I got (a cheap one but fits perfect with good finish) but nothing seems any different function wise.
Sorry for the horrible quality pics as I only had my Nexus 7 with me (Clicking pics with the ffc is a pain) I'll try to get high res images if anyone wants to see...
Click to expand...
Click to collapse
looks very cool! nice ideea man.
Thanks it's really useful
Very interesting.
Got a lot of dust inside the lens ..
Nice post
Great Work helped me very much::: (-:
Hi all! I got scratches all over that protective glass so pictures are unusable...
I want to purchase the part to replace it but i'm not too sure what to get from ebay..I found http://m.ebay.com/itm/141303100240?nav=SEARCH this,but is this what I really need or do I need something else?
Please,if this is not the correct part,can someone link me the correct one?
Thanks in advance!
Sent from my GT-I9100 using XDA Free mobile app
Dashers said:
A precision flat-head screwdriver gently levered on the left will unclip the left side. For the right side pop your screwdriver in from the other side where the battery cover clips into. The speaker part should just pop out.
Mine came out sans-grille. This isn't glued onto the case, so should just lift off, place back onto the speaker component before inserting into your new device.
Click to expand...
Click to collapse
Well, I dunno about 2011.. But by 2017 the little rubber band around the speaker was basically fused with that placed on the plastic frame.
In the end anyway, it was just about leveraging a bit more with the screwdriver on the bottom left corner of the thing.
Funnily, I discovered just afterwards that if camera is everything you care about there are alternatives.
I have my Z2 so 2months and I'm beggining to see some scratches on the rear camera in direct light. There are no problems in making pictures tho. I'm really careful with my device too.
FIX:
asif4self said:
Put a tiny drop of water on the lens and gently rub the corner of a credit card onto the lens. I had the same issue with my HTC One M8 lens and performed the same method and its crystal clear now.
PS: Don't rub hard or you break the lens glass.
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I've got them too, mine is 2 months old.
6 months old and did not have a single scratch. That is anti ultraviolet coating. Wipe it out and everything is fine.
El.Guaje said:
6 months old and did not have a single scratch. That is anti ultraviolet coating. Wipe it out and everything is fine.
Click to expand...
Click to collapse
Its been there for an purpose.No hard feelings,but when its gone i doubt everything will be like it was there when its wiped out. I have the same issue and rly don't know how did that happened when i bought a back screen protector + case the same day.. I hope your words are true tho and this wont affect the lense. Havent noticed difference in the pictures in daylight tho.
El.Guaje said:
6 months old and did not have a single scratch. That is anti ultraviolet coating. Wipe it out and everything is fine.
Click to expand...
Click to collapse
With what did you wipe it?
same thing here
I have the same i think its even worse than yours..
Lens Scratches
beni8978 said:
With what did you wipe it?
Click to expand...
Click to collapse
Put a tiny drop of water on the lens and gently rub the corner of a credit card onto the lens. I had the same issue with my HTC One M8 lens and performed the same method and its crystal clear now.
PS: Don't rub hard or you break the lens glass.
Some people use toothpaste and it works good but..
Like someone said earlier it's there for a purpose. It's the anti-reflective coating and when you will rub it off the quality of photos will deteriorate in direct light, no question about that. It won't be that much visible but you should know about that before you do it, not after.
Any way sony could fix that for us? Or someone tried to give his Z2 to sony centre and get an replacement camera glass? (btw the picture u gave is zoomed only not taken with/without ar coating. And about cleaning it..im too afraid that i could scratch the glass itself.
Just read abit for that problem.It occurs to every phone with AR coating camera glass and the problem is that the lens is exposed to excessive amount of sun light of heat,the AR coating will start cracking itself cos of the hight temperature.Lots of users reproted that the AR coating started to flake off and their pictures began to get blurry.Cleaning the lense glass with alcohol will do the job and bring the sharpness to your pictures,but will affect the light influence in the pics. I will personaly try giving my phone for repair/replacement.
effective said:
btw the picture u gave is zoomed only not taken with/without ar coating
Click to expand...
Click to collapse
Nope, look carefully at the position of cars, guardrails etc.
effective said:
Any way sony could fix that for us? Or someone tried to give his Z2 to sony centre and get an replacement camera glass?
Click to expand...
Click to collapse
Sony doesn't want to repair this (they say it's a user fault - bad usage of phone) just like HTC (One M8 have a much bigger issue with this coating on One M8).
To repair this you need to replace back panel, lens cover is integrated.
effective said:
Just read abit for that problem.It occurs to every phone with AR coating camera glass and the problem is that the lens is exposed to excessive amount of sun light of heat,the AR coating will start cracking itself cos of the hight temperature.Lots of users reproted that the AR coating started to flake off and their pictures began to get blurry.
Click to expand...
Click to collapse
That's not entirely true. Every good camera lenses have this coating. After long usage it may start to flake if it's poor quality. Another reason may be bad treating with chemicals.
In smartphone department quality of this coating is not as good (in most cases whole smartphone is cheaper than proper camera lenses). When there is some problem at manufacturing stage (like in One M8) or just very poor quality control (Z, Z1, Z2, compacts all have this problem) we see that this coating starts to flake very early. Sony and HTC should repair this, but they can say that you used chemicals cleaning your phone and destroyed it yourself and you can't do much about it.
Heat from excessive amount of sun light can be a reason too, but mostly in sunglasses left in direct sunlight for too long. In camera lenses (standalone or smartphone) destroyed coating is a result of bad manufacturing and bad usage, MOSTLY - not always of course.
monry said:
Nope, look carefully at the position of cars, guardrails etc.
Sony doesn't want to repair this (they say it's a user fault - bad usage of phone) just like HTC (One M8 have a much bigger issue with this coating on One M8).
To repair this you need to replace back panel, lens cover is integrated.
That's not entirely true. Every good camera lenses have this coating. After long usage it may start to flake if it's poor quality. Another reason may be bad treating with chemicals.
In smartphone department quality of this coating is not as good (in most cases whole smartphone is cheaper than proper camera lenses). When there is some problem at manufacturing stage (like in One M8) or just very poor quality control (Z, Z1, Z2, compacts all have this problem) we see that this coating starts to flake very early. Sony and HTC should repair this, but they can say that you used chemicals cleaning your phone and destroyed it yourself and you can't do much about it.
Heat from excessive amount of sun light can be a reason too, but mostly in sunglasses left in direct sunlight for too long. In camera lenses (standalone or smartphone) destroyed coating is a result of bad manufacturing and bad usage, MOSTLY - not always of course.
Click to expand...
Click to collapse
I guess the only thing i can do is to wipe it off and deal with it than.No guarantee that if i get an replacement (which wont happen) the ar coaing wont flake off again. :silly: Strange is that i have an ZR as well - dived in salt water and stuff with it and the coating its perfectly fine..
beni8978 said:
With what did you wipe it?
Click to expand...
Click to collapse
Just use axeton
effective said:
I guess the only thing i can do is to wipe it off and deal with it than.No guarantee that if i get an replacement (which wont happen) the ar coaing wont flake off again. :silly: Strange is that i have an ZR as well - dived in salt water and stuff with it and the coating its perfectly fine..
Click to expand...
Click to collapse
I had the exact issue on my Z tho.
Ok.Just to share with you guys.Ive removed the AR coating (or what was left of it) and the glass is crystal clear now , as the pictures i made from now on.They are sharp without distorsion and noise or blury.It helped me alot.The only disatvantage is that if direct sunlight fell on an object that you want to snap.It will get abit blurry,shiny.But there is a fix for that too.If you want to focus that object,just zoom abit,step closer to it,or fix the exposure of the picture before taking it.These things will do the job perfectly.Cheers.
I used a dab of toothpaste and a cotton swab. Took the scratched and blurry coating off without damaging the camera lens. Rinse afterward. I would advise against using any harsh chemicals.
monry said:
Nope, look carefully at the position of cars, guardrails etc.
Sony doesn't want to repair this (they say it's a user fault - bad usage of phone) just like HTC (One M8 have a much bigger issue with this coating on One M8).
To repair this you need to replace back panel, lens cover is integrated.
Sony does repair it! Got my back panel replaced with a new one, got my phone today only, it's as good as new!
I had the same problem, took it to the service centre, they submitted it and gave back an almost new (with back panel replaced) phone in just 6 days. So please don't reach any conclusion before you try the proper way.
Thanks.
Sent from my D6502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
effective said:
Sony does repair it! Got my back panel replaced with a new one, got my phone today only, it's as good as new!
I had the same problem, took it to the service centre, they submitted it and gave back an almost new (with back panel replaced) phone in just 6 days. So please don't reach any conclusion before you try the proper way.
Thanks.
Sent from my D6502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
In Poland Sony doesn't repair it and it didn't repair in Z or Z1 as well. In most cases at forums people have problems with warranty repair this too so maybe you are the chosen one?
Had the same thing & had some kind of stains that i think were caused by water, even ruined the quality in daylight :\ fixed it by rubbing shampoo on the lens "sounds silly but it actually worked "
The same for me and maybe worse.. BUT THEY DISAPPEARED AFTER FEW MONTHS LATER!!
On sunday, I pre ordered a 128gb s6 edge on tmobile's website, it arrived on tuesday, and as soon as I turned it on I noticed dead pixels and also i noticed under direct sunlight that the screen had scratches everywhere, i paid almost one thousand dollars for this and I found that unacceptable, so I called TMobile and they said I had to return the phone, wait until they refunded my money and then I could order another one OR I could buy another one and pay for it and return this one. So I just went ahead and placed another order and they overnighted a new phone to me. The phone arrived today, and it also has dead pixels or something black under the display (very noticebale) and also has a really scratched screen. The phone is nice, it works fine most of the time, but my problem is not with the software, it is with the lack of quality control Samsung is showing with this release.
I decided to return both phones, and i will be sticking with my iphone 6 until Samsung gets their act together, I dont want to throw Samsung under the but for a flagship phone, this issues should be non-existent. My advice to anyone that has ordered a s6 edge, is to check your screen for any dead pixels, and to check your phone;s screen under direct sunlight and see if you find any scratches.
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Don't be so sure that it's Samsung. Having this kind of issue twice in a row is a more likely sign of mishandling during delivery than an actual quality control issue.
I'd consider trying to see if I could get the device shipped to my carrier's local store for pickup, as delivery companies tend to be a bit more careful when shipping things to businesses than to consumers.
Same exact thing with my s6 edge 32gb. Small scratches allike over the screen.
My new one came today but I didn't open it yet to check.
Wow !! After that I will prefer to buy at the store after the April 10 !
Sent from my iPhone using Tapatalk
Poetique said:
Don't be so sure that it's Samsung. Having this kind of issue twice in a row is a more likely sign of mishandling during delivery than an actual quality control issue.
I'd consider trying to see if I could get the device shipped to my carrier's local store for pickup, as delivery companies tend to be a bit more careful when shipping things to businesses than to consumers.
Click to expand...
Click to collapse
I would find it virtually impossible for the delivery company to scratch the screen. Each phone should have a screen cover installed at the factory. The dirt under the glass or dead pixels with 2 units delivered to the same person is also disturbing.
Sent from my iPhone 6 Plus using Tapatalk
Oh wow! Mine is all scratched up as well =( Right when I took it out of the box I noticed a pretty substantial scratch on the display. Then when I looked more closely, in more revealing lighting, I saw that I had light scratches all over the entire display. I am NOT happy with this. I will be getting a regular S6 for review when I can. If some of you are seeing the same things that I am, then statistically speaking, this is a pretty wide-spread issue. If you and I are seeing these scratches, it means that others are as well. I will keep a close eye on this.
americasteam said:
I would find it virtually impossible for the delivery company to scratch the screen. Each phone should have a screen cover installed at the factory. The dirt under the glass or dead pixels with 2 units delivered to the same person is also disturbing.
Sent from my iPhone 6 Plus using Tapatalk
Click to expand...
Click to collapse
You'd only find it virtually impossible if you've never been inside of a UPS or FedEx shipping facility (probably the USPS too, but I havn't actually been to the inner portions of one of those). I actually have never received a FedEx package to my area that wasn't beat up to some degree.
When I say that packages are literally occasionally tossed several YARDS across a room, I'm not kidding. And if whoever is supposed to catch them misses, well... what goes up eventually comes down lol.
The use of screen/devices covers only has one real effect, and that's preventing EXCESSIVE dust. Obviously, dust is dust, and you can't just eliminate it. It'll do a bit to stop scratches, but if a bit of fine debris that just so happens to get trapped under the dust cover it can still lead to scratches if the device gets shaken about in the box. And of course it does nothing to protect against impact damage, which is one potential cause of dead pixels.
I want to see what happens when other carriers start shipping. On that note, what courier is responsible for T-Mobile orders?
Edit: I'm also going to assume that everyone around here is aware of the fact that Gorilla Glass is visible to the naked eye if you have sharp eyesight, and that the "scratches" probably aren't scratches if they're uniform and follow some sort of pattern (you'd be surprised how many people thought they had scratched devices in the early days of Gorilla Glass lol).
Any pictures from any of you?
I just checked my screen. Zero scratches. Scared me for a second.
i expect these devices are assembled in vacuumed containers, in a similar fashion to hard drives, as such dust/particles are a non issue and it isnt possible to get dust under one of the plastic covers unless they are tampered with down the line - again this would just be my expectation but i would be surprised if this assessment wasnt accurate.
rjwdon said:
i expect these devices are assembled in vacuumed containers, in a similar fashion to hard drives, as such dust/particles are a non issue and it isnt possible to get dust under one of the plastic covers unless they are tampered with down the line - again this would just be my expectation but i would be surprised if this assessment wasnt accurate.
Click to expand...
Click to collapse
You expect alot from mass manufacturing/assembly lol.
The kind of operation you're talking about would be more likely to be found when dealing with either small-scale manufacturing or manufacturing of devices that never touch human hands before reaching the consumer. Neither case applies to Samsung devices.
angelofmusic said:
Oh wow! Mine is all scratched up as well =( Right when I took it out of the box I noticed a pretty substantial scratch on the display. Then when I looked more closely, in more revealing lighting, I saw that I had light scratches all over the entire display. I am NOT happy with this. I will be getting a regular S6 for review when I can. If some of you are seeing the same things that I am, then statistically speaking, this is a pretty wide-spread issue. If you and I are seeing these scratches, it means that others are as well. I will keep a close eye on this.
Click to expand...
Click to collapse
Oh no Both S6 Edges I have received both have the scratched screens. This is bad.
while thats true, it is a proceedure in place for hard drives, they literally will not work if there is a single speck of dust on the platter - if anything at all interferes with the read-head it will scratch the platter and bam dead hard drive.
it is entirely possible they dont use vacuum chambers for assembling phones however, I will grant you that lol
just try to clean the screen !
i thought i scratched my NoteEdge too but after i clean the screen, the scratches are gone !
are
netnerd said:
just try to clean the screen !
i thought i scratched my NoteEdge too but after i clean the screen, the scratches are gone !
are
Click to expand...
Click to collapse
Doesn't work.
There is no distinct pattern . They go in every which direction. I haven't seen this before and trust me when I say, I have reviewed A LOT of phones. It's strange to see gorilla glass 4 scratching this way. I have had my Note 4 for many months and it looks fantastic. I can see a few hairline scratches but nothing like what I already see on this less than a day old S6 Edge. At this point, I really can't pin down the cause. However, this is not made up. When I was at MWC I saw many, many models and didn't see any scratches on the displays. You bet once this device is more widely released that I will be exchanging mine!
So for those with scratched screens... how have you tried to go about cleaning them? And do the T-Mobile units come with a dust cover or a screen protector? If it's the latter, you might definitely want to try cleaning them as you could just be seeing small bits of adhesive.
angelofmusic said:
There is no distinct pattern . They go in every which direction. I haven't seen this before and trust me when I say, I have reviewed A LOT of phones. It's strange to see gorilla glass 4 scratching this way. I have had my Note 4 for many months and it looks fantastic. I can see a few hairline scratches but nothing like what I already see on this less than a day old S6 Edge. At this point, I really can't pin down the cause. However, this is not made up. When I was at MWC I saw many, many models and didn't see any scratches on the displays. You bet once this device is more widely released that I will be exchanging mine!
Click to expand...
Click to collapse
Do you have black or white?
Scratches are scratches...
Poetique said:
So for those with scratched screens... how have you tried to go about cleaning them? And do the T-Mobile units come with a dust cover or a screen protector? If it's the latter, you might definitely want to try cleaning them as you could just be seeing small bits of adhesive.
Click to expand...
Click to collapse
There was the standard plastic dust protector. All looked perfect as I pulled it out of that sleeve. Immediately I looked at the display and saw a pretty deep scratch. I thought it was adhesive and I rubbed at it. It didn't go away. Then I could feel it with my fingernail. Next I looked at the entire display in the light and I saw hairline scratches all over the place. Something is definitely going on here.
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DrexelDragon said:
Do you have black or white?
Click to expand...
Click to collapse
Mine is black but I can't see that mattering much, unless one particular factory dealt with our models and they were only black...
angelofmusic said:
There was the standard plastic dust protector. All looked perfect as I pulled it out of that sleeve. Immediately I looked at the display and saw a pretty deep scratch. I thought it was adhesive and I rubbed at it. It didn't go away. Then I could feel it with my fingernail. Next I looked at the entire display in the light and I saw hairline scratches all over the place. Something is definitely going on here.
Click to expand...
Click to collapse
That's very odd, and does sound like the sort of thing that would happen when there's a combination of an issue with fine debris getting trapped under the dust cover and the device being shaken about during shipping as it's unlikely that such a thing would pass any QA inspections.
The only unusual thing is that you said there was a DEEP scratch, and fine debris wouldn't cause that. Larger debris could, but that would indicate someone just being careless while packaging the device.