HTC One UK Update Suspended - One (M7) General

News Article:
http://m.pocketnow.com/2014/03/04/htc-one-android-4-4-2?utm_source=dlvr.it&utm_medium=facebook
While some versions of the phone have already received the HTC One Android 4.4.2 KitKat update (like the Google Play Edition, some US versions, as well as Indian and European variants), others are just now getting a notification that the firmware is available. This was the case with our UK unlocked HTC One the other day, and it looks like HTC is pulling the plug temporarily.
An official statement from the manufacturer says: “we are aware that a limited number of HTC users are experiencing difficulties with the KitKat update. As a result, all FOTA updates have been temporarily suspended. HTC is committed to providing customers with the best possible mobile experience and we are working hard to resolve the issue quickly“.
At the moment, there is no information regarding the so-called “difficulties” experienced by users, but both the unlocked, and carrier (Vodafone, O2, Three, and EE) variants of the phone have an “integration” status regarding the HTC One Android 4.4.2 KitKat update on the official page.
Sent from my HTC One using Tapatalk

My UK O2 Sim, unbranded HTC 1 M7 - update to kitkat this morning.
John.

Thread closed,
Please use stickied thread for all information regarding updates
Ghost

Related

How to see if the phone is branded?

I had bought the legend from Vodafone. How can I see if the phone is branded? I don't have no Vodafone logo or something like that on it.
Sent from my HTC Legend using XDA App
I suspect that it's branded by Vodafone. Branded means that the sim card only for the given operator works on given phone. Branded phones also have some apps preinstalled by the network operator.
I've understand that the HTC announcment yesterday is a big deal ( and the reason for this topic ). For me to be honest is another more polite way to say "coming soon".
branded doesnt necessarily mean that the phone is locked to the carrier.
i got a vodafone branded legend and i can use it with any carrier. im not suer if its the same for all vodafone branded phones, but on boot i got a vodafone logo plus 2 vodafone apps installed i cannot remove.
Hmm I don't have the Vodafone logo on start up and no apps installed. Is there another way to see if the phone is branded? I received the OTA updates from the last 3 months though, no problem with that.
I'll try tomorrow an Orange SIM to see if the phone in locked to a network.
seems like they forgot to flash the firmware of your phone.
vodafone branded phones arent simlocked, im using a prepaid medion mobile sim and used free 5€ o.tel.o sims in the past (germany).
there are 2 vodafone apps on the homescreen and there is an other bootanimation (without bootsound) and a slightly diffrent widget positioning.
the internal browser has vodafone.xx as its default page. thats it.
Check your software version number (settings - about phone - software information). If you post that here we could tell you for sure if your phone is using a vodafone branded ROM.
Swyped from my HTC Legend using XDA App
2.10.178.1 is my software number... is that branded?
Apparently my ROM is a Vodafone AU rom, but I've got no boot logo of Vodafone apps. Wonder when I'll get Froyo then. Hmm.
2.05.405.2 is the software number. Do you need also the kernel version or build number?
Sent from my HTC Legend using XDA App
with smsbug? have you bought the device via ebay? maybe someone already removed every sign of the branding.
I have the same software number as in2ition. Mine came straight out of a vodafone store but doesn't have a vodafone boot logo or vodafone apps installed. Besides, the box in which I bought it, didn't have anything on it from vodafone either.
So I'm wondering if it's branded too. (?)
ps. And yes, it has the sms-bug.
Ran86 said:
I have the same software number as in2ition. Mine came straight out of a vodafone store but doesn't have a vodafone boot logo or vodafone apps installed. Besides, the box in which I bought it, didn't have anything on it from vodafone either.
So I'm wondering if it's branded too. (?)
ps. And yes, it has the sms-bug.
Click to expand...
Click to collapse
identical situation
Your phone is not branded by the way. It was a faulty update that they didn't release everywhere because it caused that sms bug and broke many peoples wifi.
Hopefully they release Froyo for it for you soon

Virgin mobile legend not getting update.

http://community.htc.com/na/htc-forums/android/f/95/t/3518.aspx?PageIndex=3
So for those like me who purchased a virgin mobile legend we won't get it. Not sure what to do then.
Although it is a virgin phone, all I did to it was unlock it to use with Rogers. What should I do?
Sent from my HTC Legend using XDA App
i have a virgin legend too so am in the same boat...not really surprised that virgin is not coming out with the update - welcome to canada
i really want to flash the unbranded froyo rom that came out today but unfortunately it doesnt look like its possible now...
until we can change our cid's or have a resigned ROM with our cid (BM___001) we would have to root and go with cyanogen 6.1 or another custom rom (not my 1st choice)..
if anyone has a workaround please help us out...thanks in advance
Well I wouldn't mind trying a few ROM's, but I'm a complete join with this stuff. I suppose I need to learn now...
Sent from my HTC Legend using XDA App
I bought a Legend from Virgin mobile in August. I became tired of their games and recently purchased a sim card from Bell and put it in the Legend. Guess what? It worked no problem. I can tell you I never unlocked my phone. The Virgin Legend did not have any Virgin mobile software or wigets in them. The only place I saw the word Virgin mobile, was in the network operators list, (mobile network settings), and in network operator name,(about phone, settings). These changed from Virgin, to Bell when I put the Bell sim in. I am now wondering if my phone is still branded to Virgin. If it is not, I would suggest to the OP that you terminate your account with Virgin on the basis that they ended your upgrade path, then take your phone over to Bell, or maybe even Rogers. that said, how do we know that rogers would care to license an OTA upgrade for a phone they never sold? At least Bell sold the phone for a few months.
I got my phone from Virgin as well and I am using the modaco stock froyo rom. It is basically stock except it's rooted. The experience will be exactly the same (unlike using other custom roms) Trying to make the new ruu work on a Virgin phone is probably not gonna be much simpler than rooting, so you may as well go the rooting route.
bitbitbit said:
I got my phone from Virgin as well and I am using the modaco stock froyo rom. It is basically stock except it's rooted. The experience will be exactly the same (unlike using other custom roms) Trying to make the new ruu work on a Virgin phone is probably not gonna be much simpler than rooting, so you may as well go the rooting route.
Click to expand...
Click to collapse
so the modaco stock froyo rom is based on the htc unbranded rom that was released today? do you have a link?
Lanpirate said:
I bought a Legend from Virgin mobile in August. I became tired of their games and recently purchased a sim card from Bell and put it in the Legend. Guess what? It worked no problem. I can tell you I never unlocked my phone. The Virgin Legend did not have any Virgin mobile software or wigets in them. The only place I saw the word Virgin mobile, was in the network operators list, (mobile network settings), and in network operator name,(about phone, settings). These changed from Virgin, to Bell when I put the Bell sim in. I am now wondering if my phone is still branded to Virgin. If it is not, I would suggest to the OP that you terminate your account with Virgin on the basis that they ended your upgrade path, then take your phone over to Bell, or maybe even Rogers. that said, how do we know that rogers would care to license an OTA upgrade for a phone they never sold? At least Bell sold the phone for a few months.
Click to expand...
Click to collapse
you realize bell=virgin right? bell discontinued the legend so you wont see an update from them either...
Not so my friend. Check out post #14
http://mobilesyrup.com/forum/showthread.php?t=3928
I figured they (virgin or bell) would either do it really late or not at all. So I debranded it, but got the same error as in the other threads during the upgrade.
Then I decided to try CM 6.1, and the only thing i regret is not trying it sooner. Never going back to sense again, CM is cleaner, faster, with lots more options.
nolook said:
so the modaco stock froyo rom is based on the htc unbranded rom that was released today? do you have a link?
Click to expand...
Click to collapse
It's based on the vodafone rom that came out couple weeks ago but there is nothing about vodafone in it (no logo nor junk app). It should be identical to the one that came out today (at least from the end-user point of view anyway)
Here is the link:
http://android.modaco.com/content/h...o-rom-for-the-htc-legend-with-online-kitchen/
You guys really need to stop emailing unknowledgable "support staff" and wait for official announcements like this one from the Virgin Mobile Canada twitter feed:
"android update! we'll be offering android 2.2 froyo update for htc legend in mid-january. stay tuned for details."
Looks like official Froyo for our Legends after all!
couldnt possibly wait until jan and dont want any bell stuff on my legend so installed the official htc unbranded froyo rom....
http://forum.xda-developers.com/showthread.php?p=9764446#post9764446
nolook said:
couldnt possibly wait until jan and dont want any bell stuff on my legend so installed the official htc unbranded froyo rom....
http://forum.xda-developers.com/showthread.php?p=9764446#post9764446
Click to expand...
Click to collapse
Yeah, I couldn't wait either and put Cyanogenmod on my Legend. My wife will be getting the Virgin update when it's available
Hey guys!
Just to be sure, is Virgin Mobile software version the same as the Bell one?
If so, that means if Virgin get the update, us with a Bell phone will get it to?
Virgin announced the Vibrant's update, and it was rolled out to Virgin, Bell and Sasktel so I assume so yes.
Sent from my HTC Legend using XDA App

Update to 8773 Tango?

Any chance the DVP will see an update for those of us with unlocked ones?
Microsoft is starting to push it out to the masses, so just wondering.
I doubt it.
No one knows. Hopefully we'll get the cabs soon so we can manually push it with cabsender.
Did they just say today that all 1st and 1.5 gen phones will get 7.8?? Guess time to update to 8107 to prepare!
petard said:
No one knows. Hopefully we'll get the cabs soon so we can manually push it with cabsender.
Click to expand...
Click to collapse
aleunge said:
Did they just say today that all 1st and 1.5 gen phones will get 7.8?? Guess time to update to 8107 to prepare!
Click to expand...
Click to collapse
What I've heard is that once you have the 7.8 OS on there, all future updates will be delivered OTA, bypassing the carrier entirely. (I guess that means you'll have to be connected to wifi.)
Once WP8 is ready, that'll be about the time that they release WP7.8. The carrier will still have to greenlight 7.10.8107, 7.10.8773, and (whatever 7.8 is) before Zune will allow you to update.
So hopefully all the handset makers will care enough about their long-dead product lines to update to 7.8 to take the carriers out of the Windows Phone update equation.
Personally I'm going to wait on the 8107 update for the DVP until T-Mobile greenlights it.
Technosquid said:
What I've heard is that once you have the 7.8 OS on there, all future updates will be delivered OTA, bypassing the carrier entirely. (I guess that means you'll have to be connected to wifi.)
Once WP8 is ready, that'll be about the time that they release WP7.8. The carrier will still have to greenlight 7.10.8107, 7.10.8773, and (whatever 7.8 is) before Zune will allow you to update.
So hopefully all the handset makers will care enough about their long-dead product lines to update to 7.8 to take the carriers out of the Windows Phone update equation.
Personally I'm going to wait on the 8107 update for the DVP until T-Mobile greenlights it.
Click to expand...
Click to collapse
its carrier dependent or manufacturer dependent?
my DVP is unlocked and running up here in Canada so whats to say I will receive any of these updates?
fubag said:
its carrier dependent or manufacturer dependent?
my DVP is unlocked and running up here in Canada so whats to say I will receive any of these updates?
Click to expand...
Click to collapse
Well if your DVP is factory unlocked, you'll probably get any updates made available. I had a factory unlocked version and no issues upgrading all the way to 8107. Not so fortunate with my TMO unlocked version though. Had to force the update as I don't have much faith in waiting for TMO after phone has reached EOL with them... and Dell too. Anyways, last I read about 7.8 is that it won't go through carriers but who really knows...
Also in Canada BTW :highfive:
I think they're always going to TALK to the carriers about the updates, if for no other reason than to make sure their preloaded apps will run as expected, but I think from 7.8 and on the update schedule will be primarily dictated by when each manufacturer's hardware guys finish testing.
The 7.8 update is going to be delivered in exactly the same way as all previous updates, but after that all future updates will be delivered over wifi, and irrespective which carrier you're on. I kind of feel like 7.8 will be the last update for Windows CE handsets, but at least they're leaving it open
I contacted Dell Care about this, and according to their reply they are unsure whether we will receive any of these updates including Windows Tango Refresh 7.5 or 7.8
=/
aleunge said:
Well if your DVP is factory unlocked, you'll probably get any updates made available. I had a factory unlocked version and no issues upgrading all the way to 8107. Not so fortunate with my TMO unlocked version though. Had to force the update as I don't have much faith in waiting for TMO after phone has reached EOL with them... and Dell too. Anyways, last I read about 7.8 is that it won't go through carriers but who really knows...
Also in Canada BTW :highfive:
Click to expand...
Click to collapse
Please can you send me the step by step instructions so I can force the update on my venue pro too!
All the info you need should be in this thread.
http://forum.xda-developers.com/showthread.php?t=1497142
upgrading to TANGO with Zune...
DVP 16 GB No-Brand Italy
Updated done! no problem...
tethering NOT present, I hoped because with Tango it is introduced in Nokia Lumia 800...
And for peeps like me without a non-branded DVP, here's for sending them cabs to force update to Tango:
http://forum.xda-developers.com/showthread.php?t=1736993
No update for me yet and I have an unbranded AT&T compatible version.
OOps my bad. Repeat post. Please delete mods. :silly:
petard said:
No update for me yet and I have an unbranded AT&T compatible version.
Click to expand...
Click to collapse
To be clear, when we say "unbranded" are we talking about a phone without a logo on it? Or a phone that doesn't come with the AT&T apps that install at the last stage of setup? I don't think any of the DVPs had a logo on them, and to my understanding, if the phone was ever locked to a carrier, you have to abide by that carrier's update schedule (*excluding hacks of course.)
Is that wrong?
Technosquid said:
To be clear, when we say "unbranded" are we talking about a phone without a logo on it? Or a phone that doesn't come with the AT&T apps that install at the last stage of setup? I don't think any of the DVPs had a logo on them, and to my understanding, if the phone was ever locked to a carrier, you have to abide by that carrier's update schedule (*excluding hacks of course.)
Is that wrong?
Click to expand...
Click to collapse
Yeah no AT&T apps, not sold subsidized, 16GB unlocked version with AT&T compatible bands. I was able to get the Mango update right away by doing the network disconnection trick.
I think I'll just send the cabs over.
The only physically branded devices dell made recently was the Streak7 on tmo, besides that they never had any external markings or even a custom carrier box.
(The S7 had a single tmo label on the back and that was it)
The rest is more or less correct though, carrier branded = carrier apps + carrier schedule.
Tmo initally had a good relationship with dell (launch partners for the S7 and VP) but then it went south and they blocked the HC update for the S7 and 7740+ for the VP.
zorroz said:
upgrading to TANGO with Zune...
DVP 16 GB No-Brand Italy
Updated done! no problem...
tethering NOT present, I hoped because with Tango it is introduced in Nokia Lumia 800...
Click to expand...
Click to collapse
no go for me i had an unlocked one from dell direct, no tango =(
I sent the cabs using cabsender. Worked fine.

Different update for T-Mobile pure ?

Is there really a different marshmallow update for moto pure that's on t mobile ? That's why I bought an unlocked phone to start with. T mobile has always been bad about updates. Need answers please
No, update should be the same, only reason we haven't gotten it yet on T-Mobile is because T-Mobile hasn't approved/certified VoLTE/Band 12/etc for their network.
gamer765 said:
No, update should be the same, only reason we haven't gotten it yet on T-Mobile is because T-Mobile hasn't approved/certified VoLTE/Band 12/etc for their network.
Click to expand...
Click to collapse
What's the implication of that for us here..would you install it by removing SIM & download over Wi-Fi or are you waiting for a more official rollout to T-mobile (or not installing it for other reasons people are complaining about like Wi-Fi+browser+call network issues)?
MM is running great for me. Sideloaded it when it was first posted as a soak test. That update was apparently for Verizon/Sprint users but look at the update being rolled out to AT&T users, its the same as the soak test. Either T-Mobile certifies the current update and we end up getting the same exact update as everyone else, or T-Mobile tells Motorola it doesn't meet their requirements and Motorola rolls out a new build with the specifications set by T-Mobile, which Verizon and all other carrier users will get also since the builds are not carrier specific and neither is the device.
gamer765 said:
MM is running great for me. Sideloaded it when it was first posted as a soak test. That update was apparently for Verizon/Sprint users but look at the update being rolled out to AT&T users, its the same as the soak test. Either T-Mobile certifies the current update and we end up getting the same exact update as everyone else, or T-Mobile tells Motorola it doesn't meet their requirements and Motorola rolls out a new build with the specifications set by T-Mobile, which Verizon and all other carrier users will get also since the builds are not carrier specific and neither is the device.
Click to expand...
Click to collapse
Hmm so you've been running MM for weeks on MXP on T-Mobile with no issues & worst case scenario everyone would get another update later that meets T-Mobile requirements so no reason not to install?
What about the people complaining about slow browser performance-Wi-Fi-call-network issues?
https://motorola-global-portal.cust...prod_answer_detail/a_id/109124/p/30,6720,9541
https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,9541/#/how_do_i
-Thnx for your feedback
My browser works fine. I rarely get any issues and if there is any, it's just slight lag on this website. WiFi and calling is fine for me. I do get band 12 when I'm at work in certain areas but I'm on band 4 99% of the time
gamer765 said:
My browser works fine. I rarely get any issues and if there is any, it's just slight lag on this website. WiFi and calling is fine for me. I do get band 12 when I'm at work in certain areas but I'm on band 4 99% of the time
Click to expand...
Click to collapse
So you have no regrets.. good to read.
I mainly use Boat+floating+Chrome browsers but occasionally use others..any ideas why people are reporting browser issues & you experience a slight lag only on this website?
Why is T-Mobile taking so long to certify the update?
Still no t mobile update. Thinking about pulling sim and doing update. But if and when t mobile certifies it will it update again any thoughts ?

Telus / Koodo updates

I always got updates bas quick as Essential released them.
June Telus listed the PH1 as EOL (end of life) and pulled all products from their store.
Now I have yet to receive the July update. Anyone else?
Is this how Telus decides to do things? As soon as a device is EOL ignore it and pull out the "we have to run extensive tests to make sure the manufacturer's update is compatible with our network and systems" excuse to hold up updates (ie, ignore the device) to get you to "upgrade".
Sent from my PH-1 using Tapatalk
Pull out the SIM, restart, and check for an update. You should get the update direct from Essential. I use a Telus device, albeit with Bell and everything has been smooth sailing when it comes to updates.
As for the carriers in Canada I think we can all agree that their best name is Robellus.
Already tried that.
I suppose it will show eventually.
Sent from my HTC U11 plus using Tapatalk
The same here, no July updates on stock 8.1 / Koodo. Makes me think to ask for refund
So your phones are not unlocked eg they are locked to a carrier?
All Canadian phones are unlocked.
Telus was the only carrier (and it's subbrand Koodoo) that sold the Essential so Essential lets them handle the updates.
Usually, in Canada, when you place a sim card in it is "provisioned" for that carrier. The updates are then handled by that carrier.
For example, my HTC U11+ (a phone not carried by Telus) needs to he on Wifi to get an update notification.
Hence the "take the sim card out" suggestion.
Sent from my HTC U11 plus using Tapatalk
Well that is unfortunate.
jmitr said:
I always got updates bas quick as Essential released them.
June Telus listed the PH1 as EOL (end of life) and pulled all products from their store.
Now I have yet to receive the July update. Anyone else?
Is this how Telus decides to do things? As soon as a device is EOL ignore it and pull out the "we have to run extensive tests to make sure the manufacturer's update is compatible with our network and systems" excuse to hold up updates (ie, ignore the device) to get you to "upgrade".
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Put in a sim from another carrier to get the update. I have a chatter sim I use for the purpose.
I know we did the Sim swap thing on Motorola devices and it worked fine.
Well that would work if I had a sim from another carrier!
Might be worth buying a prepaid sim for that purpose though.
Sent from my HTC U11 plus using Tapatalk
jmitr said:
Well that would work if I had a sim from another carrier!
Might be worth buying a prepaid sim for that purpose though.
Click to expand...
Click to collapse
You don't need an active SIM, just any other SIM.
That's what most people do.
Finally got "P' pushed by Koodo today. 1047M update to .091 build.

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