[Q] Phone touch screen plays up on low battery. - Nexus 4 Q&A, Help & Troubleshooting

I dropped my phone and needed to replace the screen. I have done that and ever since then I have had problems. The screen started responding to touches that I didn't do when it was at low battery. The problem got worse and I wouldn't be able to use the phone unless it was on charge.
I tried to fix the phone by buying a new battery. The same issue starts occurring. It starts from the start tho, so it only does it at low battery now but seems to be getting worse. I have tried factory reset and battery calibration. I am stuck for ideas.
I am on stock ROM 4.2.2 16gb Nexus 4.
If there is any other information you need. I will post it. I also have a log of battery current from "current widget", that I can put up if that would be useful.

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[Q] [Help] My battery is draining too fast, some soft problem ?

I bought this Hero off eBay, and it was dodgy since the begining.
The phone had cyanogen, and was restarting itself occasionally.
So i wiped it, installed 2.1 and it got fixed, but now i have a problem with battery drainage.
Its insance, 10minutes-10% im pretty sure its not supposed to be like that. with or without wifi/3d turned on, its just riddiculous.
I borrowed battery from a friend, and that didint make any change, i installed latest update from the autoupdate in the phone and still its bad. I read somewhere here that its faulty email app that keeps on trying to sync and drains battery, how do i fix that ?
I did a full wipe, cleared cache and everything back to factory settings, with no apps installed it goes from 100% to 0% in an hour.
I downloaded 2.1 from some android forum, as i was unable to find one here (there are only links to 1.5 on the xda.wiki WHY?)
If you can point me to a proper 2.1 (or higher?) software to download that doesnt do this crazy **** i'll be happy as infant on crack.
Please help, here is my software information:
Firmware: 2.1-update1
Baseband version: 63.18.55.06JU_6.35.09.26
Kernel version: 2.6.29-063c4d24
Build number: 3.32.405.2 CL191507release-keys
Software number: 3.32.405
Browser version: WebKit 3.1
Try calibrating your battery it gave me a huge boost on my hero... went from getting 16hours day.. to about 30hours on a single charge!!
Every time you flash a new ROM you need to calibrate your battery. The battery meter in the OS (Android in this case) is generated based on the battery stats file.
Battery stats is erased when you flash a new ROM.
Easiest method of battery calibration when you're intending on flashing a ROM:
Ensure battery is fully charged according to the OS. Switch phone off, unplug charger and plug back in. Once light is green, leave charging for another 30 minutes (light goes green at approx 95% charge).
Switch on, flash ROM. Allow first boot to complete.
Shut phone off. Disconnect charger. Remove battery. Replace battery. Place on charge, light green, leave charging another 30 minutes, yadda yadda. Switch phone on, boot immediately to recovery. Wipe battery stats.
Boot phone up. Now would be a good time to install JuicePlotter. Use as normal. Do not charge, let the battery run down completely. When the phone shuts itself off, power it back on. Repeat process until it won't switch on anymore.
Remove the battery. Put the battery back. Turn the phone on. Repeat until it won't turn on anymore.
Now charge the battery on the mains to 100% while the phone is off, keep charging for 30 minutes after light goes green. Power on. Voila, fully calibrated battery.
The last part, run until completely dead and charge only needs to be done once in a while (this is calibrating the battery innards, not the battery stats)
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Click to collapse
hah, yea thats what i accidentally figured. phone was switching off, but when i powered it back on it had 30%.. and it was like that 3 or 4 times.
I ran it down completely and now am charging it till max, we'll see what happens. at worst i'lkl start your process from the beginning thx !
I diidnt know you had to do that. i've been playing with my G1 and not even once i had to calibrate that.. maybe i should
How'd it go? Any improvement on battery life?
it diidnt help I did what you quoted step by step and its still running down the battery like crazy :/ what else can i do ? im thinking of switching to 1.5 but thats just not progressive and my friends phone is running fine on 2.1, with the same battery even.
Edit: i've installed task killer and killed all the mail checking apps.. hope that is the problem
Edit2: it didint help at all, in 5 minutes i lost 15% fcuking hell !
I just switched to 1.5 and its still happening ! I using a different battery and its just as bad... why is this happening to me
ill try second to latest radio from xda wiki.. im running out of ideas,what else can i do ?
That really wierd... its not the battery if you have tried using different ones. Its not the ROM if u have changed it.
Have you tried disabling auto-updates? and auto-checks for emails. Which email client do you have? you should find the option to "sync-never" in the app settings.
Buying it from ebay is kinda ominous though.. was it described as faulty? perhaps you could contact the seller and request a refund is all else fails?
you can try using setcpu to underclock the cpu.
i have similar situation as you. before going to bed around 11pm, it showed 50% left, turned on airplane mode, then in the morning around 6am, phone was powered off.
now it has been 2 days, still have 20% left.
Logan3D said:
I bought this Hero off eBay, and it was dodgy since the begining.
The phone had cyanogen, and was restarting itself occasionally.
So i wiped it, installed 2.1 and it got fixed, but now i have a problem with battery drainage.
Its insance, 10minutes-10% im pretty sure its not supposed to be like that. with or without wifi/3d turned on, its just riddiculous.
I borrowed battery from a friend, and that didint make any change, i installed latest update from the autoupdate in the phone and still its bad. I read somewhere here that its faulty email app that keeps on trying to sync and drains battery, how do i fix that ?
...
Click to expand...
Click to collapse
Did you ever take into consideration that some part of the hardware might be damaged?
Devices that got water damaged, sometimes show weird symptoms as well:
- They still boot up and seem to work well from the first sight
- The battery drains very quickly
- Some of the peripherals are not working stable or not starting up anymore (e.g. wifi, bt, gps)
- Other crazy things might happen as well (e.g. random reboots, backlight flicker, etc.)
So you might have a look at the mainboard. Red stickers indicate water damage!
Regards,
scholbert
Yea but if it were damaged would it show 50% battery after restarting thinking it had reached 5% ? i dont have the tools or will to unscrew it.
i paid 100 pounds fo it, the normal price of a used hero, but the auction said "phone restarts for no reason" and they do not accept returns, so im propably screwed :I
I had an old blackberry 8300 curve, i had it in the bathroom while i was showering, got too moist, turned the detection pads red but phone seemed to work fine after i dried it out. But the battery went to crap progressively in the manner. I would charge to 100%, take it off the charger and maybe an hour it would say less than 10%, do a battery pull and it would go back up to maybe 80% and last maybr another hour and keep doing that till it would normally drain on top od the numerous reboots i would be doing until eventually it would just drain and die.
Sent from my HTC Desire using XDA App
Can dead pixels cause this ? i have like three.. but then again why would it show 50% after restarting from 5%..
the thing is its not draining the battery, just registering it wrong
Any updates on this? Any resolution?
shinji21 said:
Any updates on this? Any resolution?
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Click to collapse
sorry mate i have tried everything unsuccessfully and returned the phone to the seller.. dont tell me you bought it ? (london)
No, but i have a samsung galaxy tab and experience similar symtoms. It does not bother me too much, the battery life is still great. Just the percentage is off and i need to restart from time to time.
I read similar complaint from droid x forum too.

Screen freezes / Battery drain

I got my SGS II since yesterday, but I already have a problem.
When using the device, there is always a chance that the screen suddenly freezes. No matter what you are doing at that moment: browsing, playing a game, listening to music,... . And the processor usage has, in my opinion, nothing to do with the chance of freezing.
The only thing I can do is resetting the phone by using the power button.
After the phone rebooted, I noticed that the battery level dropped a certain percentage. The amount depends on how long you wait to reboot the device.
Now, last night, I left the phone behind with a battery of 20%. The strange thing is that when I looked this morning, the battery was 25%. And on the graph you see that the battery level increased. The time span was circa 8 hours. (The device didn't freeze in those 8 hours, so it only freezes when you actually use it)
Somebody recognizes this problem? Has it something to do with the battery or the device itself?
which country ?
Did you try updating the firmware of your phone?
@ Rouvax: Belgium! Why?
@ otacon888: Yes, I did. Still the same problem.
Brand new i would take it back .
jje
Yeah take it back - you don't want to pay this much for a glitchy phone.
(edit) Actually do a factory reset first and if that doesn't work, take it back.

Power related issue

I'm finding that sometimes when I plug in the tablet to charge even if they battery is almost full, as soon as I plug it in it will think the battery is at 0% and start shutting down.
When I power it on and look at the battery stats it shows that the battery went to zero and then goes back up to were it was before the shutdown.
Also another issue is that the battery status will say its not charging even though it's not plugged in and the level never goes down even after a reboot. I find to fix it I need to go into a custom recovery and reset the battery stats for it to return to normal for a few hours.
I'm running on the stock image.
Its annoying, but I'm hoping that the next update will fix this.
Can't say I've ever experienced such an issue, on any device. If your looking for a fix, perhaps reflashing the factory image completely might help (I don't understand the battery stats file too much, but I would think a reflash would probably replace that file, and fix the problem).
sparcvx said:
I'm finding that sometimes when I plug in the tablet to charge even if they battery is almost full, as soon as I plug it in it will think the battery is at 0% and start shutting down.
When I power it on and look at the battery stats it shows that the battery went to zero and then goes back up to were it was before the shutdown.
Also another issue is that the battery status will say its not charging even though it's not plugged in and the level never goes down even after a reboot. I find to fix it I need to go into a custom recovery and reset the battery stats for it to return to normal for a few hours.
I'm running on the stock image.
Its annoying, but I'm hoping that the next update will fix this.
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Click to collapse
I thought I was the only one with these problems. Never had these issues on my Galaxy Nexus. Now on the N10 I have the first problem you mentioned + battery % not moving until I reboot the unit (Random). Very annoying...I called Google Play support and after doing some test told me that they'll send my a new unit.
Note: I've flashed the Google image and I still had the issue (seems less frequent)...Sometimes I can have the % correctly refreshed and sometimes it stops after a few minutes.
I've attached screenshots of the problems...(1st image) Long straight lines were when I was actually using the device!! Cut in graph = reboot
Second image: both problems, check out the spike a 0%!! when plugging usb cable
psytrancer said:
I thought I was the only one with these problems. Never had these issues on my Galaxy Nexus. Now on the N10 I have the first problem you mentioned + battery % not moving until I reboot the unit (Random). Very annoying...I called Google Play support and after doing some test told me that they'll send my a new unit.
Note: I've flashed the Google image and I still had the issue (seems less frequent)...Sometimes I can have the % correctly refreshed and sometimes it stops after a few minutes.
I've attached screenshots of the problems...(1st image) Long straight lines were when I was actually using the device!! Cut in graph = reboot
Second image: both problems, check out the spike a 0%!! when plugging usb cable
Click to expand...
Click to collapse
I have the same issue and my replacement is on it's way.
So I called support and I'm getting a replacement device.
I've been searching everywhere, thanks to this thread now I know I'm not the only one having these exact same issues. Looks like I'll be making a call to Google Support
Probably a software issue to be addressed in a later update.
Are these issues still present on the replacement devices?
OldOlson said:
Are these issues still present on the replacement devices?
Click to expand...
Click to collapse
So far not happened on my replacement device. Went from 70% to almost 10%. Still testing. Also wakeup time is normal. I think it was hardware related.
EDIT: on my 3rd day and this new device always correctly reports battery life. Definitely hardware.
psytrancer said:
So far not happened on my replacement device. Went from 70% to almost 10%. Still testing. Also wakeup time is normal. I think it was hardware related.
EDIT: on my 3rd day and this new device always correctly reports battery life. Definitely hardware.
Click to expand...
Click to collapse
I'm having the exact same issue with battery % not updating at random times and then sometimes the n10 claims 0% battery after recharging overnight and promptly turns itself off. Did the replacement unit fix this for you?
StephenMSmith said:
I'm having the exact same issue with battery % not updating at random times and then sometimes the n10 claims 0% battery after recharging overnight and promptly turns itself off. Did the replacement unit fix this for you?
Click to expand...
Click to collapse
Yes my replacement unit is perfect. On my fourth day now and no issues whatsoever. My first unit was doing it day 1.
psytrancer said:
Yes my replacement unit is perfect. On my fourth day now and no issues whatsoever. My first unit was doing it day 1.
Click to expand...
Click to collapse
I got my replacement unit 4 days ago and the problem is definitely gone! On my first device it also happened since day one.
My Nexus 10 just started doing this after a reboot last night, I guess I'll have to ring support and get a replacement.
I'm running a custom kernel, recovery and unlocked bootloader. Do I have to flash back to complete stock before I send it in?
Cheers guys
I'm not sure if I have this issue, but my N10 is definitely acting strange.. I put it in my bag this morning on 42% charge and when I took it out in the afternoon it was dead (I thought I might have hit it to something and damaged it), but when I plugged it in it started to charge after a few minutes from 0%. Then it rebooted after like 5 minutes without me touching it and it's charging for now. The battery stats don't show a drop to 0%, the graph ends at 42..
I've had this device for around 3 months now and never encountered this issue before, so I'm not sure if it's really a hardware issue, but I'd be quite disappointed if I had to get a replacement as this one is a really good one in terms of the other common issues (bleed, throttling, creak).

[Q] Very quick (and spikey) battery drain + occasional boot loops

I'm experiencing some occasional (every day) boot loops that almost always require a hard reset to get out of. Usually, after a hard reset, my phone will work fine for some period of time. Probably related, I'm experiencing much faster than normal battery drain. I'm used to a full day's worth of battery with this phone, but am experiencing barely enough to last my through a work shift (7am to 4pm). Also, weird spikes of battery loss after a boot loop + hard reset.
I am not sure what is causing this issue. Sometimes, setting my phone down on a table will begin the boot loops, leading me to believe that the battery could be loose or faulty.
As you can see, there is a gap when the phone is boot looping and then a huge loss of battery life. My phone is a T-Mobile USA model that is CF-rooted. I don't know a lot about root, but I'll answer any questions that may come up.
What could be causing this? Any ideas on how to fix it?
Update: My phone battery drains every faster now and cannot even boot to homescreen at all. I am having major problems and cannot use my phone for any function.
Any help at all would be appreciated. I don't want to just take a loss on this device.
I don't know for how long you've been using the phone, but maybe the main problem is from the battery, have you tried using another battery?
and do you get the boot loop problem when your phone is connected to the charger?

Note 4 battery, signal and performance problem.

I've been having this strange problem these last few weeks. It happens in different ways.
1. Bellow 25% phone randomly shuts off then when i reboot its 0% battery.
2. Bellow 25% at random % I lose phone signal then the phone starts to lag and capacitive keys don't work then the phone shuts off and when i power it on its at 0%.
3. Phone gets to 15% i plug it in to charge, it doesn't charge but discharges to 0% then shuts off and after that it charges.
If i remove the battery then put it back in after it says 0% it may show 30%/20/15/13/25/30 etc. Sometime it doesn't charge after 87% or 92%. Is it the battery or is something else at fault? Also i can't get more then 2h15m screen time whatever i do and wifi drain is 30% in gsam.
Earlier I had same problemes on my Note 1 and it was because of my battery. Probably your problemes are becuse of your battery too.
Ok I will try a new battery.
I have exactly the same problem!!!!
Like exactly.
However I'd like to add some things:
1. Sometimes the radio signal for mobile starts randomly cutting in and out. It will be full bars, LTE, then nothing, no signal symbol. Then Full bars again, then no signal. In 1 minute revolutions. I am not physically moving during this time.
2. Even at near full battery the phone will get super laggy, stutter, and then finally crash. Once it reboots the battery will be 40% or something. Not super low but lower.
3. The camera seems to have a huge effect as well. I will open the camera, take a picture, and the picture won't save...it will just start to freeze the phone up until I have to pull the battery or it reboots on its own.
I also have a new battery coming in the mail.
However I should note that I am Note 4 910-H using a 910-C variant Custom ROM.
I was worried it was the special Modem I flashed to make the C variant ROM work on my H variant phone that was causing the problem.
Great, but unfortunate to see someone else having this issue too.
Ill post results of the new battery here.
Btw, ive been able to resurrect it from a very low state of charge (3% etc). The only way to do this is to use my fast charger. The fast charger is the only thing that will save it. Even then it takes ages to charge and gets white hot while it does. Its like the fast charger is battling for charge against some unknown force.
Post if you remember when you get your new battery. Hope that fixes it for you.
hi
my note 4 910c become very hot when i use the internet , can i change the modem from lower android like 4.2 to android 6 ? is it work ?
I have exactly the same problem and please if any1 finds any solution just share it here... I tried almost everything but not a new battery.
Battery Calibration By All The Ways, Battery Quick Start via *#0228#, Many Custom ROMs, Many Custom Kernels and Many Stock ROMs and the problem still the same even after I cleanly installed stock 6.0.1 ... Any help please.
Thanks in advance.
New Battery fixed 99% of my problems.
However the phone still randomly freezes and disconnects from cell service.
I think its the modem driver. Freezing might also be due to sd card.

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