Note 3 Not Charging.. - Galaxy Note 3 Q&A, Help & Troubleshooting

Ok, so many people may be having this problem, I know I have, my 2 week old N3 stopped charging, and I cracked it and took it back..
My replacement phone just started doing it again this morning, (I had it on charge last night, via my A501 tablet, which was hooked up to the 240v wall adaptor (saves a power plug next to my bed)
Woke up @ 41% on phone, and 100% on tablet...
WTF!
So, I did some googling, and I am safe to say I think 90% of people suffering this are subject to the same issue.
But I am here to say, before you go back into your Phone shop, or spend your money getting it fixed..
Try this: https://plus.google.com/+shahadaabubakar/posts/WiMLRGjdsSA
It worked for me, and I am hoping it can save you some hassles yourself.
Please met me know if this solved your non charging issue in the poll.
Obviously this isnt going to help fix broken connectors, but I ahve noticed they do get a little dirty from just simple pocket lint, which could effect your USB connector.

I wonder if in the future we will be able to get USB3 connector cover from S5 and if it will fit, to solve this issue once and for all?

Yes its realy worked... Thanks for the tip.

Related

XDA Weird Issues

I got my xda 2 a while back, about 2-3 months, never noticed this before, but, it seems when its in the cradle, and the cradle is plugged into both USB and the DC adapter, the whole phone becomes live, i've had a few (minor) shocks off it, seems there must be some earth leakage somewhere. Anyone had any issues like this? I think its also causing the XDA to hard reset when being dropped into the cradle, its done it a few times, but its gotten really bad latley. anyone any ideas? I dident get it from o2 so i dont know what they'd be like on the RMA, i dont mind paying for a repair if necessary. or will it be easier to buy a new cradle and adapter?
Cheers
Joel
Probably easier and cheaper to buy a new cradle. Strange though, I thought the cradle case was plastic (mine's at home, so can't check). What happens if you use just the dc plug with the push-in convertor? Sure you haven't got a bit of scarf stuck in the xda's pins that's connecting up to the case when you push it home?
rgds,
Alex.
yeh, thets what im thinking, it seems ok if the cradle isnt plugged into usb, i'll try it on a different computer, i have had problems with my laptop and shorting before :/
Well I'd definitely advise against using it in the laptop anymore until you track it down. If current is being passed through the wrong channels, you're running the risk of frying your device. I'm sure you know that
Having just said don't use it on that laptop anymore, how about trying different USB ports to see if you have a port or a mobo problem? Shorts can be very difficult to track down, good luck.
rgds,
Alex.
It should charge without the power if you have usb plugged in, or so I have been told. If you ring O2 service centre on 08081003427 they will ask you how long you have had it, I was not asked who supplied it, I told them I had it less than 3 months and they sent me a cardboard carton to put it in and a bag to send it back, then fixed it and sent it back.
Well its started being really weird now, it seems to randomly hard reset, and it also comes up with backup battery low, but on the battery screen it says is full, does the backup battery recharge itself or is it none rechargeable?

Broken USB port

Hi, my port broke. I managed to resolder it but now when I plug the phone to my pc, windows displays the usb not recognized alert... How can I fix it.
It sounds like you did not resolder it correctly.
Check with a magnifying glass to make sure you didn't accidentally bridge the connections with solder.
its quite hard to sold it right i have done it once it tookt me all day to get it right i tested it with the charger it it charges it should be ok at least my one was/is the first day the active sync didn´t connect at all but 2 days later i plugd it in and it connected so be carefull with the solder if u dmg the board you may say goodbye to your phone take time to do it right
afghanistan said:
its quite hard to sold it right i have done it once it tookt me all day to get it right i tested it with the charger it it charges it should be ok at least my one was/is the first day the active sync didn´t connect at all but 2 days later i plugd it in and it connected so be carefull with the solder if u dmg the board you may say goodbye to your phone take time to do it right
Click to expand...
Click to collapse
i think i have that problem... i soldered the usb port for a 8125(wizard100) and it charges fine as i can see the light. it charged for a couple of hours then the orange light turned green. so that's good. but i can't seem to get any response. i tested the battery in another phone to see if it actually charged (i was kicking myself before thinking i messed it up). so i dont think the board is dmged.... however does anyone know which pin corresponds with power, etc. so i can test for a response?
less worried, more concerned....
Ok, so i tested the unit without the battery and it comes on. However i can't seen to get it to work with the battery in it. Oh yeah one more thing the unit keeps cutting off.

[Q] broken micro usb port (direct charging)

hi,
well i managed to snap my charging port inside my hd2 and well, i get nothing when my charger/usb plugged in... im wondering about directly charging the battery whilst being able to use the phone at the same time... ie having the charger contacts on the phone and battery at the same time... wondering if this is possible as i dont want to damage the battery/device...
also what would i need to hook to each contact? i know positive n negative poles but is what the middle contact??
any help with this would b much aprieciated... thanks
luke
p.s i couldnt see anything that would help me in the other forums i looked at
Yuor best bet is to buy a 2nd battery and a battery charger from ebay then use 1 battery whilst the other charges.
Its not to expensive to repair, if thats the only fault
i see ur from england too so do u know any cheap places that can repair this fault? links if possible... thanks
any joy? I found the following two websites but am now weighing up my options.
htcphonerepairs.co.uk/HTC-HD-2/Charger-Port-HD2.html
simtekworld.co.uk/index.php?route=product/product&product_id=529
I have a similar problem. Don't know how or why but for some reason it suddenly stopped charging on Friday night. £50 to get it fixed is a bit excessive.
I wonder if a battery charger might be a better option?
EDIT: the answer to my own question (so far, at least) is "YES". Bought a cheap charger and battery off ebay and both are working well (touch wood). It's a pain in the butt having to change battery and not being able to charge it in my car but it's also quite useful having 2 batteries.

Problem with USB!

Hello,
I don't know if it is the right place to post, but because I think my problem has to do with the software.
A few weeks ago, my HTC touch HD stopped being charged when it was on. No signs that USB was connected, nor with the computer or the charger. Still though it would charge when the phone was off, so I postponed to fix it back then. When I tried to change the ROM to the latest one(this is the ROM I have installed http://forum.xda-developers.com/showthread.php?t=809477), I couldn't and even after I connected the USB the screen kept showing "serial". Things are getting worse, now it shuts down without any alerts, especially when I watch youtube videos or browse the internet...
What do you think is the problem and what should I do? Can the device be fixed? I dont want to lose my beloved Blackstone
Thanks in advance!
the blackstone usb port is a known weak spot, maybe it really just quit on you and you should replace the mainboard. another possibility would be that the phone is fine and the battery is broken. the easiest way to tell which one it is would be to charge the battery directly in a docking station or external wall charger or get a new battery for it and try and charge it in the phone, see if it behaves any differently than your phone does now. if you are lucky, you can get your hands on either one from a store with a good return policy, so if that does not do the trick, you can return it as used only once and get your money back.
sadly, if this didn't help, you might want to say goodbye to your beloved blackstone, because replacing the mainboard is a lot of work and might become quite pricey for a device that is hardly worth 100eur these days.
Chef_Tony said:
the blackstone usb port is a known weak spot, maybe it really just quit on you and you should replace the mainboard. another possibility would be that the phone is fine and the battery is broken. the easiest way to tell which one it is would be to charge the battery directly in a docking station or external wall charger or get a new battery for it and try and charge it in the phone, see if it behaves any differently than your phone does now. if you are lucky, you can get your hands on either one from a store with a good return policy, so if that does not do the trick, you can return it as used only once and get your money back.
sadly, if this didn't help, you might want to say goodbye to your beloved blackstone, because replacing the mainboard is a lot of work and might become quite pricey for a device that is hardly worth 100eur these days.
Click to expand...
Click to collapse
Thanks for your answer!
I person I know has a working blackstone and I will ask him to lend me the battery. I am not good at soldering and I wouldn't bother with changing the board at all.
I cross my fingers and hope it works, because I loved this phone so far, it could do anything...
Got the battery from that guy, tested the phone and still it wont charge...
too bad, then probably your usb port and/or mainboard is fried. if you want to hold on to the phone, get an external charger, like a docking station with 2nd battery charger, kinda like this (not this exact one obviously, as it is for the galaxy s2): http://www.ebay.com/itm/Dual-Sync-C...AU_MobilePhoneAccessories&hash=item2a16087f53
or a direct battery charger like this one: http://www.ebay.com/itm/2x-1530-bat...AU_MobilePhoneAccessories&hash=item3cbebda52d
Once again thanks, but I have already have made my plans!
The phone itself is far from broken, so I am going to make it an entertainment device, for home use. No battery. Just a 3.7 DC transformer, acting like a battery. For the move, a simple nokia dumphone does the work!
Going to get back on you when I complete the project.

Troubleshooting - a500 won't charge - Is my power supply or tablet dead

As of last night my A500 will not charge. I left the device overnight and unfortunately now have Zero charge.
- My charger makes a noise, I think it always did, so I'm assuming the charger is OK.
Can anyone confirm that the chargers give off a kind of electrical buzz when working?
- I get no light at all on my A500. If the charger is OK I'm thinking something has gone within the tab, be that circuit or battery.
Any ideas or tips here?
- Sadly I do not have a multi-meter to test either the charger or the tab, no friends with a similar device, I've lost my proof or purchase (which is painful and rules out warranty), and am a bit stuck what to do.
Any ideas?
- I've heard/read that allowing the power to drop too low can cause a problem. Obviously Zero is bad in this case.
Can anyone confirm this rumour or suggest a fix?
- I did try entering recovery and resetting the battery stats - whether this made things worse or not is unclear - it certainly did not help.
ANY HELP OR IDEAS WELCOME (bear in mind that I have spent quite some time searching and trying other peoples' ideas already though.
Thanks,
ta-wan said:
As of last night my A500 will not charge. I left the device overnight and unfortunately now have Zero charge.
- My charger makes a noise, I think it always did, so I'm assuming the charger is OK.
Can anyone confirm that the chargers give off a kind of electrical buzz when working?
- I get no light at all on my A500. If the charger is OK I'm thinking something has gone within the tab, be that circuit or battery.
Any ideas or tips here?
- Sadly I do not have a multi-meter to test either the charger or the tab, no friends with a similar device, I've lost my proof or purchase (which is painful and rules out warranty), and am a bit stuck what to do.
Any ideas?
- I've heard/read that allowing the power to drop too low can cause a problem. Obviously Zero is bad in this case. Y
Can anyone confirm this rumour or suggest a fix?
- I did try entering recovery and resetting the battery stats - whether this made things worse or not is unclear - it certainly did not help.
ANY HELP OR IDEAS WELCOME (bear in mind that I have spent quite some time searching and trying other peoples' ideas already though.
Thanks,
Click to expand...
Click to collapse
Quit guessing and get the charger checked
In reply to myself and to help those with a similar issue.
Yes a charger my buzz when good OR bad. The trick to seeing whether it is working or not (aside from it charging the pad) is to see if it gets warm -- no warmth, probably broken.
As for measuring with a multimeter the trick is to insert a paper clip into the small hole in the plug and measure the voltage between the outer plug (negative) and the paperclip (linked to the positive). Few multimeters have pins that will fit inside the super tiny plug on the A500 charger so the paperclip is your way in - obviously be sure not to short circuit the thing!
There are many chargers available out there. In Australia Jay-Car and **** Smith both have perfect chargers, the correct type, voltage, amps etc, they even come with multiple pins -- sadly none fit the A500!
My solution was to go to Infinity who are a provider of Acer spare parts. They have the correct charger and are easy to deal with BUT -- It's not cheap! They want $40 for the charger and a further $30 for the little bit on the end that gives the plug its nationality. In most cases we do not need this though as we can reuse our old one, but hey, not cheap all the same.
Still, it works and I'd rather be ripped off than get the wrong thing and blow the mother board.
NOTE: if you do get a charger from anyone other than Acer or a supplier of theirs - be sure to match every detail of your current charger - especially polarity.
I had problems with charging on my A500. When I plugged in the charger the power button would turn orange for a few seconds and then start flashing white.
I took the back cover off and found that the wire to the centre pin of the power connector on the tablet had almost broken off. I touched it lightly and it came away. Re-soldering the wire fixed the problem, it now charges as expected.
After fixing it I measured the charge current. It starts at a small value for a few seconds and then jumps to full charge rate. It seems there was enough of a connection to handle the small current but as soon as it switched to full charge current the voltage drop across the remains of the connection was too much and charging stopped.
Charging problem
I too just experienced the no charging problem. I looked up how to open up the tablet and tried to trouble shoot the problem myself. My problem turned out to be a very easy fix. The Posative lead on the back of the charger port had come loose, a simple touch of the soldering iron and its fixed. I thought since I had it open I might as well go ahead and change the battery too since it was 4 years old. Its an old tablet and time to turn it into a hand me down for a lucky niece or nephew

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