samsung download - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Every few days my phone is trying download something from Samsung. Not sure what it is as it only says samsung on pull down menu.
It seems to get hung up first it stopped at 45% then it stopped at 71%. I try and find out what it is but can't seem to see anything that needs updating. My phone is rooted and I was wondering if it is trying to download the new OS kitkat. I press the X to stop it but that does not seem to do anything. When I restart my phone it goes away.I am using the original OS? Has anyone had the same thing happen recently? If so how do I fix this?

Related

Upgrade from kies not working

for some reason, i can connect to kies with no problem, but when i go to upgrade the firmware to the newest JI6 official, it fails and shows the attached picture. any ideas? I need to get this update because my vibrant is acting up pretty ba and as far as I know, this is the only current fix. I dont want to use the samfirmwares.com version because I want the official version. Help!
What version of Kies are you on? I'm on 1.5.1 and I never see an update. Maybe 1.5.3 can see the update?
Just updated mine about an hour ago through kies. Worked fine.
Kies Version: 1.5.1
Prior Rom: Bionix 1.4
Kernel: Stock
im on 1.5.3 and it still wont work, i just tried it again. I tried rebooting the pone and computer and still nothing worked. it just keeps saying unable to update. when you installed kies, did you install it as the UK as your country or US?
Mine says "PC Connection only available in idle screen Close running applications" when I try to connect with Samsung Kies mode???? What am I doing wrong?
Back out of everything on the phone, make sure you are in Kies mode. Run Kies first, then connect phone.
I have yet to see on the forum where somebody went from the JI5 from Kies to JI6 either OTA or through Kies. I've tried 1.5.1 and 1.5.3.81 for Kies and neither will update my phone.
Updating through Kies right now. I had to do the regedit fix for Kies 1.5.3.
EDIT: Whew, phone isn't bricked. Just made it past the Vibrant screen.
is it possible that kies may brick the phone?
How long is the Kies update taking for you guys? I'm pretty sure I'm hung up. It made it through the downloading, and now it's about a 1/4 of the way through the upgrade bar, but hasn't moved for an hour and a half.
I am totally stock. No mods, no nothing.
nateball said:
How long is the Kies update taking for you guys? I'm pretty sure I'm hung up. It made it through the downloading, and now it's about a 1/4 of the way through the upgrade bar, but hasn't moved for an hour and a half.
I am totally stock. No mods, no nothing.
Click to expand...
Click to collapse
that's not good. if i'm in your condition maybe i'm already sweating. maybe just wait a little more.
i tried to do this but the kies hung up when it's copying my contacts.
Well, it's not gonna do me any good to sweat. I'm over two hours now of just watching it sit there 25% done. No movement at all, computer's cpu is at 0% use. I think I have to pull the plug and then call Tmob if the phone is messed up.
Just to be clear, I was 100% stock, no root, no fixes, nothing other than apps installed from the marketplace. Here goes nothing...
nateball said:
Well, it's not gonna do me any good to sweat. I'm over two hours now of just watching it sit there 25% done. No movement at all, computer's cpu is at 0% use. I think I have to pull the plug and then call Tmob if the phone is messed up.
Just to be clear, I was 100% stock, no root, no fixes, nothing other than apps installed from the marketplace. Here goes nothing...
Click to expand...
Click to collapse
what happened? me too, i unplugged my phone before anything goes wrong.
ive made the backup of my contacts, but after that it cant continue to update, it fails every time, i guess i am stuck waiting for the ota unless someone has a fix for kies
My phone now only shows an image of a mobile phone and a desktop with a caution sign in between them. The same image shows if I restart using the power button, pull the battery, shake it vigorously, etc. I do believe I am now the proud owner of a non-functioning phone. Kies will not recognize it, nor does windows recognize it when it is plugged in. Crap.
I guess I'm off to the T-mobile store to try and get a replacement.
im in same boat i have no clue what im doing wrong? im i missing steps here?
if has any idea what i need to please help.
im a bone stock
Well, I'm pretty sure that we are now lacking functioning firmware on the phone. I'm thinking a new phone is the way to go, but maybe they can do something at the store.
Anyone where the update is stuck, you will probably have a soft brick at this point. However, this does not mean your phone is broken completely, it just means you will probably have to get into Download Mode and Flash via Odin.
Have fun
nateball said:
My phone now only shows an image of a mobile phone and a desktop with a caution sign in between them. The same image shows if I restart using the power button, pull the battery, shake it vigorously, etc. I do believe I am now the proud owner of a non-functioning phone. Kies will not recognize it, nor does windows recognize it when it is plugged in. Crap.
I guess I'm off to the T-mobile store to try and get a replacement.
Click to expand...
Click to collapse
that was my experience using kies too (whether 1.5.1 or 1.5.3). since then, i've used odin (v1.3) about 6 times (not a lot, i know) with all successes. don't let it scare you.
to get into download mode just do the following.
1) pull battery then put it back in so the phone is completely off
2) disconnect usb from phone (but leave it connected to pc)
3) while holding down volume up and down buttons together, insert usb cable
that should take you straight to download mode.
then load up odin (check the bible for flash instructions -- pretty simple though). what i did was flash to JFD, then flashed to JI5. worked like a charm.
honestly, kies was a nightmare to get working and once it did, it messed up. odin has been simple and painless. one note, after flashing with odin, first boot may be slow. when i flashed JI6 OTA over JI6 leaked, it took about 10 minutes, at least, to boot.
good luck!
I know it's not helping you guys: but my Kies update (newest release) was smooth sailings after I did the registry fix.
I did none of the backups suggested (I tried so many times before so they were already done this time)
Let me know if you want details about my config.
Sent from my SGH-T959 using XDA App
Thanks for all the suggestions everyone, but I did make judicious use of the search button and google before I took it back to the store. I tried every single combination of button presses for every single mode, from every single forums posts I could find. No luck at all. The T-mob guys also had no luck, and it just so happened that a Samsung rep stopped by to see how the Vibrant was being received by the public and he couldn't get any recovery mode to work either. (He had no idea about when Froyo might be out though..... just in case you were wondering) Anyhow, I'm pretty sure that I for one believe in the myth of the hardware locked Vibrants.

[Q] Unstable phone :(

I recieved this phone yesterday so plugged in to pc and was offered 2 updates.
The first went fine but the second crashed with an error showing in Zune.
Managed to get it to reboot and it now shows 7.0.7392.0 but is very unstable, it will reboot itself after a while and it doesn't matter what program I am using, all seem to make it crash.
It will get stuck at the "Samsung Omina 7" screen unless I take the battery out for 5 mins
I also can have problems turning the device off, sometimes it will just come back on and refuse to be turned off !
I am thinking its either overheating or corrupted software ?
Any ideas as what I could try before it goes back ?
Flash stock ROM, the update went wrong appearantly.
Try to recover in Zune maybe first
I was able to recover/roll back to previous firmware with Zune but it didn't fix the problems.
Replacement on its way for Friday
Thanks for your replies
It's your problem,not phone 's,friend.what I puzzle,why donot update to mongo beta?it runs stable and you will have a better experience.and how to flash stock rom or roll back to 7004,you should have a look at tutorial threads.
I now realise that the update failed due to the phone
crashing during the process.
I have updated the new phone and her sisters without a hitch this time
Don't want to play with Roms etc as I have had enough that on my
Galaxy S !
it seems like my problem .. I can't use my phone couse it's usually shut down by itself..
it's a hardware issue .. return it back and get a new one before you leave the place like I did ..

[Q] Reboots after Lollipop

Verizon Note 3 here, I received the Lollipop ota today and thought no harm in taking it as I was already stuck without root on 4.4.4.
It worked ok for the first couple minutes, then a reboot, then same thing, about 5 minutes and a reboot. Sometimes ~2 minutes, seems using it in any situation made the reboots happen. I did a factory reset thinking that would clear things up. Unfortunately now it is even worse, as it's rebooting anywhere from the first touch to the screen, to about 15 seconds of activity, literally dozens of reboots.
I downloaded the update on my pc and installed via Odin hoping that the ota was just corrupted or some bad luck like that. Nothing changed at all.
It will idle after booting just fine, I just can't do much of anything, every touch of the screen feels like a roll of the dice. Every few reboots or so I can make it to settings maybe but haven't been able to actually change much of anything, not that it would seem to matter here.
I've flashed via Odin twice, cleared the cashe many times, factory reset 3 or 4 times. Am I screwed here? What else to try?
*UPDATE* I flashed back to 4.4.4 with Odin and no more issues. It appears that my device alone is completely incompatible with the new firmware.
I should also note that I tried airplane mode, safe mode, and removing the sd card with no improvements.
After hours of messing with this thing and nearly giving up, not half an hour after I post here for help, I seem to have found a solution, although hopefully not a permanent one. The problem was happening when I would touch the screen, not scrolling ever, but making selections. On a whim I turned off sound and bam, no crashes.
I would still love it if someone had some insight about this problem, or better yet a solution.
I'm not sure yet if it is just the keypress sound that is killing it, or all sounds. I never did have any issues with the stock keyboard clicks now that I think of it, only the menu press sound. In any case it's not every time it made the sound, just half the time or so. Anything anybody could add to this would be appreciated.
*Edit* Not a solution, but it did help.
Well it's not as stable as I'd hoped. More like before the first factory reset now, but still not good at all. The various sounds definitely trigger crashes quickly(menu options, volume pings, mp3 songs from sd card), but regular silenced menu presses do sometimes as well still. Phone also bootloops several times often before it can get booted stable and 100% always crashes immediately if I try to unlock the screen in the first 5-10 seconds after booting up. Not sure if I'll be able to call or text as it's too late to test that atm. I'll update tomorrow, any insight appreciated.
I would say a bad download but I don't remember if ODIN checks MD5 sums (pretty sure it does). I would do a full wipe and reflash the stock image with odin
I am 100% stock not rooted never been rooted 5.0 vzw and I have had a couple of reboots. Never ever had one on this phone before. My old note 3 was rooted but I got this replacement after the root exploits had all been closed.
ehh not all have been closed
What is the root exploit for Verizon Note 3 with 5.0?
recDNA said:
What is the root exploit for Verizon Note 3 with 5.0?
Click to expand...
Click to collapse
None at the current time but CVE-2014-8609 seems like it could be some use
I spoke too soon when I said the phone was usable now. At best 5 minutes of light use as anything seems to crash it now. I did get a fresh image and used it with Odin with exactly the same result which makes me think its my phones hardware or something. Just seems crazy that it was working just fine before the update. The reason I pushed to 4.4.4 and lost root is because my phone suddenly started an issue where it would crash when making or receiving calls. It wasn't caused by any new apps or anything, just out of nowhere. I tried everything then updated as a last resort, carelessly I went to 4.4.4 instead of staying at 4.4.2 and lost chance of root, but it solved the problem I was having. I wonder if the issue is related somehow.
I was able to odin back to 4.4.4 and it's working fine so far, I assumed that you would not be able to revert back like the last ota and just tried it as a nothing to lose last effort. This is very important news to anybody that is having major issues with 5.0. Maybe, just maybe I'll try it again if they make an update patch for reported issues.
But for now, 4.4.4 it is for me.
VZW Note 3 update to Lollipop
I just finished the Lollipop update and my phone is working great for the past 30 minutes. Seems a little slower then usual but have had no issues besides my phone locking up after downloading the update, may have been due to my phone running down to 14%, but after removing the battery for 20 secs and putting it back on, phone came back on, I plugged into charger and started the update. Will post later if I have any issues.
I have been trying unsuccessfully through odin to downgrade but it keeps failing in odin, I downloaded the official firmware from sammobile.
Just curious if u r tried reinstalling newer odin? Try different USB port and cable. At this point maybe even try different pc if u have access to 1

Stuck in bootloop after un-installing Flipboard

I'm usually fairly good at troubleshooting my own stuff but this really has me stuck in the same place for a few hours now.
So basically Flipboard has been nagging me(well play store is, not the app itself but anyway) so I said to myself why don't I uninstall it since I've never used it and don't plan to, and besides I hate to have pointless apps installed. So I open TitaniumBackup and I see it is installed as a system app, I thought what's the worst that can happen? so I do uninstall it and a minute later my phone shuts off. I try to turn it on and it doesn't go past the Samsung Galaxy Note 4 flash screen, it either reboots or stays like that.
I try to go into recovery to restore a backup and I can't, it is stuck at Recovery Booting and again it either stays like that or reboots and does it again and again and again.
Now, I haven't made any changes or installs on my phone for weeks now, so this is either because I unistalled Flipboard(I know I shouldn't have risked it since it was a system app but I really could not see it going this way) or the hardware is on it's way out(don't see what else could it be).
I figured I should flash a stock rom with odin, I can get into download mode, and reinstall everything from scratch.
I took a stock image from xda and flashed it and it does exactly the same thing.
Right now I'm downloading another stock image from sammobile for my country/provider to see if this will change anything.
What else can I try? I'm completely stuck and I really don't want to send the phone back like this, I doubt amazon is gonna be happy about it.
Specs:
N910F
Emotion Revolution 12.1 Rom
POK1 BL&CP
TWRP 2.8.7.0
Really sorry for the double-post. I'm quite desperate and need my phone for work.
Since last post I've tried flashing N910FXXU1COH4_N910FH3G1COH3_H3G.zip through Odin from SamMobile and it did the same thing with rebooting constantly.
Then I've installed Kies and went to Tools -> Firmware Upgrade and Initialisation and gave it the model and S/N and it downloaded something and everything went all right, the phone reboots and I'm back in the same circle, it just shows me the splash screen(in some video's I've seen that after this procedure they get the splash screen and then the android bot with a progress bar, I don't get that, I only get the splash screen and reboot) and reboots.
I thought this was a last resort thing? Is the phone completely dead or is there something I can try?
Again sorry for the double-post.
Update: still no progress so I've contacted Amazon and they said to send it back so hopefully this works out in the end, no matter how annoying the waiting time will be, if you do have any suggestions on what I should try please let me know as I haven't posted the phone yet.

Fed up with my S4. Time to upgrade?

Hello.
I guess I am done with my S4(i9500). Too many strange problems since past one week.
So, I was on Halycon ROM and one fine morning, phone restarted and all apps started optimizing again. Ok no issues.
But now I noticed, whenever I restarted, 2-3 apps optimized everytime.
So did a clean flash and installed Cri5.
Now restored some apps and then 1 app optimizes on boot now. Is there a way to log which app is causing the problem?
There's one issue. Another issue is phone restarts randomly when gets up too hot and gets stuck on S4 boot screen. Have to remove battery and restart to boot it up..
Another issue is that the phone isn't being recognized by my PC. Tried Kies. Tried everything. I don't get the MTP menu when I connect the power cable.
Oh, and another issue, I guess my SD card is infected with a virus. Any recommended free antivirus for android?
Thanks if you could help me with one of the aforementioned problems.
Regards
Sounds like you need to flash back to stock in order to rid yourself of the software issues. If the issues are present on a stock ROM, it could be a hardware problem.

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