problem after KITKAT update - Galaxy Note 3 Q&A, Help & Troubleshooting

I have this strange problem , I updated to KIT via the oficial OTA thru wifi , all though there was absoliutely no errors during the update , after the update now the screen wont sleep no matter what i do , i press power button or set screen timeout to 15 secs , the screen just does not sleep and sometimes if it sleeps it goes to deep sleep and never wakes up and becomes really warm .. all though I had this problem only when I did th eupdate , this is now gone after doing a factory reset and reinstal of Apps , any one else facing the problem after doing the OTA ?

anirudhks said:
I have this strange problem , I updated to KIT via the oficial OTA thru wifi , all though there was absoliutely no errors during the update , after the update now the screen wont sleep no matter what i do , i press power button or set screen timeout to 15 secs , the screen just does not sleep and sometimes if it sleeps it goes to deep sleep and never wakes up and becomes really warm .. all though I had this problem only when I did th eupdate , this is now gone after doing a factory reset and reinstal of Apps , any one else facing the problem after doing the OTA ?
Click to expand...
Click to collapse
OTA updates are designed to be installed over the current software, basically overwrite/update old files and install new ones, so that you do not have to necessarily start all other setting up ur phone and stuff. But sometimes, for some reason, something goes wrong with the software, maybe compatibility issue of some sort or so, especially when upgrading to an entirely diff base. My personally, I full wipe whenever i'm going to a new base, because a fresh start can be fun sometimes too. Neat phone

Related

Phone crash after battery died!!

my battery was running low, (and coz poor battery issues with JPY), i didnt notice when it switched of. normally i use the power button to turn the screen on to unlock, but instead i realised the phone had been off as it was now booting up...it booted up fine went into the homescreen and then vibrated once and powered down.......now it was powering down for a long time and occasionally there were vibrations and the lights on the home keys were constantly on. the screen was black. i got home and tried to charge it but the progress bar showed no progress on charging, i tried to switch it on but it would go to startup screen vibrate cupla times and power down. so eventually had to do a hard reset in recovery mode. tried every option but in the end had todo it by wiping data.
now the thing is, is this supposed to happen? if ur battery suddenly losses power ur whole fone will screw up?
for future ref if ur battery dies dont try to switch ur fone on until u got some charge in it and use the home key to put screen on..
Sounds like it could have been faulty firmware .
JPY does not have a significant battery drain problem per se .
jje
Black screen, vibrations and no boot after restart
Hello! I had almost the same experience (Black screen after reboot and occasional vibrations) only mine refused to boot even after memory wipe and after flashing new roms.
Was your phone rooted? Because I think rooting a 2.2.1 rom (XWJS3) was the beginning of my nightmare. keep in mind that the phone was working like charm for two months. This was the second time I had a problem. The first time the phone started after performing a factory reset by itself!
In case this happens to you next time and for every non experienced galaxy player (like me) reading this:
Don't panic! Blank screen, vibrations and no boot doesn't necessarily mean a hardware problem. Finally I managed to fix it flashing eclair and repartitioning with pit512. Now I'm a happy XWJS8 user
And a question for the experts: Any clue why this happened? Is it really a rooting issue? Can a cheap Chinese battery from ebay cause this?
everything was stock on mine, no root.......maybe thats why i could recover it??!!
Maybe! and I hope the reason is faulty firmware as JJEgan says. If this is true, your phone will be fixed by the next update.
I was very urge... the same happened again. It's been a month of smooth functioning and now after a simple restart, the device doesn't boot for absolutely no reason (Stuck on black screen constantly vibrating). Since my phone wasn't rooted, and I haven't seen many people talking about a problem like this I suspect:
1. Faulty hardware (for a few devices including yours and mine)
2. A Bad app.
Contacts Vanished
Hey Everyone
Im having similar problems, i updated my sgs to the js7 version of froyo, then rooted it with oneclick method. this was as i got the phone a month ago. Its been smooth sailing since then. But last night the phone powered down and wen it loaded up it had no contacts, my sms where still there but all the apps had a force close issue none worked. so cleared the cache in recovery. Still nothing so i did a factory reset and once loaded up. i formatted the sd and internal within the settings option. So the phone was now clean. I then connected to pc luckily had backups so installed titanium restored all my apps n settings. Using kies restored my contacts n thanks to an app called sms backup i restored those.
So all was well and worked again. I didnt restore the apps i had installed within the last week to make sure it was not a faulty app. I was happy, but now tonight it did it again. No contacts again.
Pls help
Any suggestions
That's exactly how it started for me. One month after rooting froyo 2.2.1 Suddenly everything force closes and the device hard resets by itself. I reinstall all the apps and then after one month and performing a simple restart, it refuses to boot. Stays in a black screen and vibrates every some seconds. I flash a new rom but does the same. Problem solved after repartitiong and flashing original eclair with pit 512. Reflashed a 2.2.1 rom and everything works perfect (the phone now is unrooted and with a nice clear stock rom). But then after one month again (!) I realise that some videos refuse to play. Trying to restart and craaash. black screen, vibrations and no boot. Did the same again (repartitioning and flashing) and now I wait for another month to pass and lose an hour of my life to do the same again. No idea why this is happening. Is it possible that rooting messes with something that stays faulty after restoring the file system? is there an app that we all installed and caused this mess? please this is the most serious problem I've red in this forum and still a mystery. I believe this thread should be sticky and we all share similar experiences because this looks completely random!
I believe this thread should be sticky and we all share similar experiences because this looks completely random![/QUOTE]
+ 1

[Q] Screen not coming out of sleep when pressing button

I'm having temporary screen freezes when I want to take out my HTC HD2 with tytung's ICS version. When I press the buttonss they light up but the screen stays black. I can still receive phone calls and connect it to a PC, where the PC recognizes the phone. Sometimes after 20-30 minutes the wakes up like normal when I press a button.
Does anyone know the cause of this and is there a solution?
Thanks in advance.
Has your screen been unresponsive lately ?
read this: http://forum.xda-developers.com/showthread.php?t=993787
I think your end button .. is dying?
It is not just the end button. None of the buttons give a response although they light up when I press them. Sometimes after 10 minutes or half an hour the phone is responding again.
6384erwin said:
It is not just the end button. None of the buttons give a response although they light up when I press them. Sometimes after 10 minutes or half an hour the phone is responding again.
Click to expand...
Click to collapse
Does this happen on every ROM? Also try flashing another kernel. It may be driver or hardware related.
It also happened with the previous ROM from Tytung. I disabled wifi for 2 days now and the problem has not occured yet. Normally it occured every day. Can it have something to do with WIFI?
i have had the same issue, and for me the only solution was to flash a new rom. if you're going to do that: try miui, i think it is very good(as soon as you've fixed all the problems with it it works perfect)
Did you try a clean install with task 29 before?
I only did the task29 the first time I started flashing a rom. After that I only changed the partition size once and updated from the zip file. What will another task29 do?
I have wifi disabled now for 4 days and haven't had the problem again. It seems that other people also have this issue, but is there no solution?

9500 cannot wake up from deep sleep!!!

Hello people.
I have a 9500 galaxy s4 and from day one it has an issue (I think these are two separate issues)
1. sometimes my phone reboots when launching camera app. (The thing is that it may launc hseveral times with no issue and then on try xx it will reboot )
2. Cannot wake up a phone from deep sleep (it doesn't reboot while it is hang in deep sleep but also noone can call me ) When I try to wake it up using home button or power butrton it reboots
What's wrong with it?
maximusl said:
Hello people.
I have a 9500 galaxy s4 and from day one it has an issue (I think these are two separate issues)
1. sometimes my phone reboots when launching camera app. (The thing is that it may launc hseveral times with no issue and then on try xx it will reboot )
2. Cannot wake up a phone from deep sleep (it doesn't reboot while it is hang in deep sleep but also noone can call me ) When I try to wake it up using home button or power butrton it reboots
What's wrong with it?
Click to expand...
Click to collapse
did you check if there is update via kies or ota??
Yes I have latest udpate installed. I even did factory reset after the update to be sure. no luck
get a fresh stock firmware from "samfirmware.com" or somewhere else then flash it using ODIN...:fingers-crossed:
I did that. Flashed latest russian firmware with no luck
maximusl said:
Hello people.
I have a 9500 galaxy s4 and from day one it has an issue (I think these are two separate issues)
1. sometimes my phone reboots when launching camera app. (The thing is that it may launc hseveral times with no issue and then on try xx it will reboot )
2. Cannot wake up a phone from deep sleep (it doesn't reboot while it is hang in deep sleep but also noone can call me ) When I try to wake it up using home button or power butrton it reboots
What's wrong with it?
Click to expand...
Click to collapse
Camera bug seems to be related to latest firmware: http://forum.xda-developers.com/showthread.php?t=2271227 . No clue about the deep seep issue though. ¿How about if you flash the last stable firmware?
My I9500 is on its way. I will be able to test it myself on arrival

[Q] Settings change by themselves

It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
XxZombiePikachu said:
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
Click to expand...
Click to collapse
Thank you once again for you answers. I have the phone 3-4 days as I wrote to you in the other thread ! It has been happening from day one. I am completely stock , no root , no nothing. I don't want to hard reset but it may be obligatory in this case.
Yes, I have seen the LGG2 reset settings as well
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I am so glad to see someone else posting about this. This happens to me so often and is so frustrating.
I see several different changes happening fairly frequently:
1. Date/time settings get changed (auto date time gets disabled, auto time zone gets disabled, use24 hour gets enabled, various combinations of these 3 settings change)
2. Knock on/off gets turned off
Less frequently:
1. Auto rotate turns off
2. Home Screen Background resets and/or theme changes
3. Allow Home screen looping gets disabled
I have Verizon LGG2, rooted,
Android 4.4.2
Baseband version: VS98024A-M8974A-AAAANAZM-2.0.20046
Kernel Version 3.4.0-perf-gdf89a11
Build Number: KOT491,VS98024A
have been unsuccessful updating to the latest OTA - figured it was because of root, after uninstalling root still had the error.
Not sure if that is related.
Both the reset issue and the lack of OTA update are annoying, but not so problematic that I want to reset my phone.
If anyone has seen this issue and/or has suggestions (including reset, I suppose), I'd appreciate it.
Thanks i n advance.
Dave

[Q] Screen Black / Auto Powered Off Frozen?

I seem to have the most bizarre issue that started happening last night. Ive been running XNote v3 and AEL kernel fine for a long time now.
Whenever my screen turns off (when i hit the power button or the timer runs out to turn screen off) The phone will after x minutes, either auto reboot or turn off (without shutdown animation)
It then remains off black screen and you do not know this unless you try use it again as you cannot power it back on at all, no sound and the phone is off as if you call you get voicemail.
Anyone any ideas what it might be?
I cant work out if it is software/ hardware related as nothing has changed software config wise and i have not done any updates.
I was thinking of maybe going to a stock kernel and see how that lives.
Its very easy to replicate and the only way to bring the phone back to life is to take the battery out.
If i am using the phone its perfectly fine, no reboots, freezes etc. Its only when screen is off.
OK since no one replied back but a lot of people viewed i thought i would provide an update.
Since factory resetting it
changing battery
wireless charging
removing sim
removing SD card
changing rom
changing kernel
changing back to stock
remove root
boot loader etc
all failed! a new replacement motherboard fixed the problem. i am unsure what caused the fault as it was working perfectly for over a month.

Categories

Resources