[Q] GT-I9500 temp -humid stop working .... - Galaxy S 4 Q&A, Help & Troubleshooting

hello everyone
my sg s4 work fine until for some unknown reason in stock rom
first:
light sensor and after that
temp and humid sensor stop working
does anyone else faced with some kind of problem ?
it all shows in service menu just "zero" and in app like androsensor is" waiting for event ...."
could it be a hardware problem because there is nothing happen before it take place like overheating or shock or ......
also shealth app comfort level doesn't work too ....

furomsoai said:
hello everyone
my sg s4 work fine until for some unknown reason in stock rom
first:
light sensor and after that
temp and humid sensor stop working
does anyone else faced with some kind of problem ?
it all shows in service menu just "zero" and in app like androsensor is" waiting for event ...."
could it be a hardware problem because there is nothing happen before it take place like overheating or shock or ......
also shealth app comfort level doesn't work too ....
Click to expand...
Click to collapse
boot in recovery and wipe cache partition and see if your problem gets solved

aditya rathee said:
boot in recovery and wipe cache partition and see if your problem gets solved
Click to expand...
Click to collapse
i do wipe cache and reset factory
still the same ......
i do a search and it seem that other have problem with all sensor include gyro and compass and .....
i think samsung make a huge mistake in putting a ic driver that wont work stable
or maybe the problem is about the new exynos 5410 chip that couldn't handle it properly
seem to be that guys change motherboard to finally fix that issu ......
here is some detail :
ambient light sensor : seem to be cm3321 or cm32181
and temp and humid : SHTC1
boot are fine product and its not reasonable to hardware sensor stop working one by one .......
still confused.........!!!!!

furomsoai said:
i do wipe cache and reset factory
still the same ......
i do a search and it seem that other have problem with all sensor include gyro and compass and .....
i think samsung make a huge mistake in putting a ic driver that wont work stable
or maybe the problem is about the new exynos 5410 chip that couldn't handle it properly
seem to be that guys change motherboard to finally fix that issu ......
here is some detail :
ambient light sensor : seem to be cm3321 or cm32181
and temp and humid : SHTC1
boot are fine product and its not reasonable to hardware sensor stop working one by one .......
still confused.........!!!!!
Click to expand...
Click to collapse
maybe you should take phone to customer care center i guess

Related

G-sensor calibration not working

Ever since I had this HTC Tattoo, I couldn't manage to calibrate the G-sensor and therefore the display doesn't turn when I rotate the phone.
I always get the message "Calibration aborted".
Do you guys have this problem? Did you find a solution for this?
Please help!
Reset phone
Already did it. Still not working.
Did you fix the problem yet, you could try a different rom or even reflashing the one on the phone already.
same problem here.....
I did try a different ROM, still nothing.
Then it could be a hardware issue. If I were you, I would've looked for a replacement.
have you tried holding the phone at a tilt and then calibrating?
lobotomy said:
have you tried holding the phone at a tilt and then calibrating?
Click to expand...
Click to collapse
Yep, I did try that. Still nothing. I think it's just a hardware problem.
I saw this in the Hero forum and I think it might help. There are 2 ways of checking a hardware fault with the G-sensor:
- either the Bubbles game which does not depend on the OS for sensor data
- or the Sensor Debug app.
If anyone of these apps gives you a good response from the sensor, then it is a software fault and you should harass HTC for a software patch. That's what the Hero guys did and it seems to have worked for them (in that case it seemed to be some kind of permission problem with the calibration log file).

Proximity sensor faulty galaxy s gti9000

Does anyone know of a way to remove the proximity sensor drivers or shut it off completely my screen just goes black during a call and i need to use the keypad during calls i have tried all the proximity apps on market and it has no effect, have tried calibration etc odin firmware updates to the point i killed my phone just got it back from repair and was told it needs a new chip to rectify the problem.
I have spent weeks going through forums for a solution and i know on my brothers sgs 2 it has a setting in the menu to turn it off.
This seems to be a common problem with no resolve so im looking for someone to resolve this problem and make alot of people happy.
We all no As these phones age this will be more and more common.
Techies get ur teeth into this or even software writers make An app n earn some cash,
This would b a great ego booster for someone to say i solved that when no one in the world could.
Thanks...........looney
Sent from my GT-I9000
Maybe this sounds stupid but why don't you just press the home button while you call. Screen will turn on again and you can access keypad or speaker or whatever. This takes only seconds...
Sry when I understood you wrong...
Greetz
Gesendet von meinem GT-I9000 mit Tapatalk
The common keypad when using phone is phone-keypad... *#0-9
Never tried other keyboard to send DTMF signals :\
Thx for reading, press THANKS if u like
if your phone screen goes black but does not become visible again when you move the phone from head (proximity sensor got two states 1 and 0) you either have badly flashed firmware or faulty sensor. for the first you can try reflshing to LATEST (unrooted) stock firmware from samsung and then checking again if your bug persist but for second only thing you can do is to return phone on warranty to service center.
anyways no app is needed for that. should work without any.
Hi thanks for the suggestions phone is in a crash state until force close happens so force close won't work pressing the home key or any other for that matter.
As like many i brought my phone second hand and although i have loads of Samsung kit registered with them Im an engineer and look to solve things in the future when warranties have long expired.
Thanks for the reply though monk.
I have googled the problem and i don't seem to be the only person with the fault.
Someone has written an app to kill drivers but don't know where the driver is for the proxy and its a new program with hardly any testing done so not sure if it will have any other adverse effects and killed my phone once already that's why Im asking more expert advice as Im fairly new to android os.
Sent from my GT-I9000 using XDA App
Got the details from my bro the stock he has wich turns it off is
base xxke4
build xwke7
build xwke7
But that's on a galaxy s 2 gti9100 if someone can find identical software that works on the g1 i9000
Sent from my GT-I9000 using XDA App

HELP :(

Guys HELP, my Proximity sensor ain't working .. I tried switching to different ROM and still no luck
Give more details, like which rom, how is it happening, when did it happen(after doing what) etc.
Sent from my GT-I9003 using xda premium
I have problems with the sensitivity of my proximity sensor as well. I assume you are in call when you want to use the keypad?
Try cleaning around your proximity sensor. You can also check it by using a flashlight to see if it is working properly.
did u ever drop it ?
Well, the screen doesn't turn off when im on call. I noticed it after i got my phone by from servicing (The digitizer got broken and i replaced it with a new one). And when i asked those guys from service center they had NO IDEA, and just for the sake of saying it they said, the problem has to be with the board.
I have switched with the most popular ROMs and yet no luck.
GUYS HELP
Aced443 said:
Well, the screen doesn't turn off when im on call. I noticed it after i got my phone by from servicing (The digitizer got broken and i replaced it with a new one). And when i asked those guys from service center they had NO IDEA, and just for the sake of saying it they said, the problem has to be with the board.
I have switched with the most popular ROMs and yet no luck.
GUYS HELP
Click to expand...
Click to collapse
odd... go to cyanogen alpha 6 and then go to alpha 7 after wiping data in alpha 6 and using it for several minutes, make call if you can. then after flashing alpha 7 maybe its fixed...
I had the problem like yours, proximity sensor didnt work, i flashed my cm7 rom again and had no positive result, wiped cach/dalvik/data. until i fixed permisions in cwm. Now it works, i cant tell wich step helped.
Test using some application in market called Sensor Tester............it might help to see what is the problem.........
Install cm7 the rasna rom is the best one of this list and check than again
http://forum.xda-developers.com/showthread.php?t=1234591
cofirm first
Aced443 said:
Guys HELP, my Proximity sensor ain't working .. I tried switching to different ROM and still no luck
Click to expand...
Click to collapse
hey first confirm is your senser working or not with *#*#0588#*#* this code.
IF I HELPED YOU PLEASE PRESS THANKS
Aced443 said:
Guys HELP, my Proximity sensor ain't working .. I tried switching to different ROM and still no luck
Click to expand...
Click to collapse
Use Andro Sensor to check whether your sensor hardware is working or not.
I dont know why this works but it works... format your sd card, reflash your rom, it should work now, if it doesnt its a hardware issue. also make sure its a rom with proximity sensor used. (kyorarom, kyrillos, dutchmods ive tested and it works)

Sensors and MCU not working

Hi guys,
New owner of a S4 (GT-I9505 international) here with a problem. 2 days ago I noticed the screen wasn't rotating anymore. I used to rotate it portrait/landscape in applications like Camera or Internet (browser). The moment when it started to bother me was when looking at pictures with the phone in portrait and the image was landscape. Trying to rotate the phone didn't help. It was frozen. I called a buddy of mine who has some experience with Samsung devices and told me to verify the "Auto-Rotation" settings. It was all OK and enabled. Then he suggested turning the phone off and pulling out the battery and SIM card for 5 minutes and putting it all back. This didn't help either. Finally we got to the point where he told me to enter *#0*# in the Phone dialing application. As you might already know, this code gives you access to the "testing" hidden utility. There I tested all the options available. Everything was fine except for the Sensors and SensorHub Selftest.
In the Sensors section, all the tests failed, starting with the Accelerometer and ending with the Temperature. I uploaded screenshots taken during the tests. Please remember this started 2 days ago. Before this it was working perfectly. I don't recall making and major changes like updating any OS components or installing/running stress utilities related to sensors or device behavior. After doing some research online and reading about other people's similar problems I got to the point where I started to suspect a problem with the MCU (Micro Controller Unit). This component, according to Samsung, controls all the sensors and reads raw data from them without accessing the AP (Application Processor) this way extending the battery life. I believe the problem is here because it seems odd that none of the sensors are working all of a sudden. Can this component put the sensors into a sleep state and shut them down completely? Might this be the case here?
Below are the solutions I tried in order to revive the MCU and finally the sensors. I was all without success:
1) Turned off the phone and pulled the battery and SIM out. Put the back in after about 5 minutes. Result: sensors not working.
2) Reset to factory-settings from the settings option while the phone was in the working state (turned on). Result: sensors not working.
3) Rooted the phone, installed Clockwork Recovery, made a full system and applications backup and then installed custom ROM (two actually: PACMan, Google Play Edition (4.3)). I did this in order to exclude a problem related to drivers in the stock Samsung ROM, even if it was logical that Samsung being the owner and manufacturer of the device might have the "best" drivers and applications for inquiring the device components/sensors. I am aware this ended the warranty for me, but can I know it can easily be undone. Result: sensors not working.
4) Restored the original stock Samsung ROM. Result: sensors not working.
The utilities used for sensor testing were: Sensor Kinetics and Sensor Tester. Both can be found in the Play Store. On my wives phone, which is an old HTC Desire, both utilities picked up the available sensors and created graphs with the results. On my S4, I only got blank charts/graphics/results. In Sensor Kinetics for the Gyro for example, the message was "Waiting for the Gyroscope sensor...", just that, stuck.
If there are any other guys (or ladies!) out there who encountered this awful experience, please reach out and tell me if you found any practical solution, any other then just taking the device back to warranty. I'm open to any suggestions.
Best regards,
Andrei
Most likely a defective device ... can't you claim warranty and sent it back?
Sounds like hardware failure. This would be an issue for Samsung to solve.
Sent from my GT-I9505
AvelonTs said:
Most likely a defective device ... can't you claim warranty and sent it back?
Click to expand...
Click to collapse
Unfortunately I bought it second-hand and it does not have any warranty. I guess it's one of those moments I wish I had patience and gathered more cash to buy a new one from the store. Anyway, it's my bad luck. I had it working perfectly for weeks after buying it. I will use it like this for the time being..
i´ve got the exact same problem since yesterday...
i think i´ll take it to the shop for warranty
I've got the exact same issue. All sensors are having the same issue. None are working,
I found out because my camera app was not switching between landscape and portait any more. All pictures are saved as landscape...
Called Samsung Netherlands and they told me to wipe my phone (still latest original stock ROM) and try again.
Making a backup now using Kies... and will hard reset it afterward and check the sensors.again.
Probably not going to work... So I have to send it in...
darklord said:
I've got the exact same issue. All sensors are having the same issue. None are working,
I found out because my camera app was not switching between landscape and portait any more. All pictures are saved as landscape...
Called Samsung Netherlands and they told me to wipe my phone (still latest original stock ROM) and try again.
Making a backup now using Kies... and will hard reset it afterward and check the sensors.again.
Probably not going to work... So I have to send it in...
Click to expand...
Click to collapse
Hi there. I had same problem with sensors and MCU test failed, so i took phone to service. They said its hardware failure and replaced main board. Im picking phone tommorow and we will see...
Hi guys,
I took mine to a local phone service, not the official one, but they are an affiliate. They could not figure out exactly what the problem was so they replaced the logic/main board just for testing. It was all working fine. They called and informed me of the findings. Given the fact I don't have warranty for it, they suggested to send it to our main service in Bucharest where they have a more sophisticated testing equipment. It is possible to get a more precise answer regarding the defective component and maybe a less pricey solution to the problem. At this time, the only viable option is to get a new logic board in place, which is about to set me back 250 USD. I will get an answer from Samsung in Bucharest by tomorrow or the day after tomorrow.
I will get back to you with my final solution... hopefully something not so expensive
@darklord, @eweu: please post back you findings. Maybe in the future when some other unfortunate owner finds his way in here, will have a better understanding of whats on the plate for him.
Thanks,
Hard reset did not work as expected. Going to drop it off at a local official repair center....
S4 Sensors failing
I have the same problem with my S4 GT-I9505 device not auto-rotate, air gestures with gyroscope and accelerometer tests failing. S4 been back for 3 weeks to Samsung for repair came back and failed again after 1 week
KSal7506 said:
I have the same problem with my S4 GT-I9505 device not auto-rotate, air gestures with gyroscope and accelerometer tests failing. S4 been back for 3 weeks to Samsung for repair came back and failed again after 1 week
Click to expand...
Click to collapse
After installing some other ROM's and playing with different CSC's I have no sound and even no wireless and only Edge speeds on some ROM's. Restoring from backups, wireless came back and HSDPA+ also, but no luck with sound what so ever. Now, I have a tablet more or less. Thanks Samsung, this is great!
canaris1780 said:
After installing some other ROM's and playing with different CSC's I have no sound and even no wireless and only Edge speeds on some ROM's. Restoring from backups, wireless came back and HSDPA+ also, but no luck with sound what so ever. Now, I have a tablet more or less. Thanks Samsung, this is great!
Click to expand...
Click to collapse
Flashed I9505XXUDMH8_I9505OXXDMHA_BTU, sound and wlan working again. Previous problem with MCU/sensors still there.
i'm tired
canaris1780 said:
Flashed I9505XXUDMH8_I9505OXXDMHA_BTU, sound and wlan working again. Previous problem with MCU/sensors still there.
Click to expand...
Click to collapse
really i'm tired to solve this issue.
when i install new stock software the sensors work fine just a few minutes only yhen return to fail again.
i think its software issue and i'll solve it :good::good::good:
Sensors work again
:laugh: :victory:
Its work right now by itself
:crying:
after uploading the pictures its fail again
abdali_m2 said:
:laugh: :victory:
Its work right now by itself
:crying:
after uploading the pictures its fail again
Click to expand...
Click to collapse
I have the same thing here
all sensors are broken because of SensorHub BIN FW Version: AT0199999
then i try to update firmware with *#2663# it failed.
I have the same problem with my S4 GT-I9505.
Suddenly the device do not auto-rotate, and no air gestures with gyroscope and accelerometer are working.
The SensorHubTest end with FAIL.
Mid december I got one OTA firmware update and I didn't notice any problems first.
A few days after newyear I notice that my auto-brightness adjustment did not work properly.
Can't remember if auto-rotate didn't work when I notice the auto-brightness problem.
But finally I am here because I searched for sensors problems.
I did the SensorsHub Test with *#0*# and it ends with FAIL.
It seems that there is a problem with the 4.3x firmware.
With 4.2x all was fine.
Can anybody confirm my thoughts - that the firmware is broken and not the MCU itself?
What can we try? Downgrade? I read that one was lucky with "factory reset" but it didn't helped to revive the MCU of my device.
Thanks for reading
and answering
___
DK
Hi, i am a owner of a sch-i545 phone, and i have the same problem with the phone: no response of any sensor and a fail on test (or upgrade firmware) of the sensorhub.
At this time i was tried a lot of solutions: i was flashed stock firmware, custom firmware, and of course a factory reset (by the way, the first time with this problem was when i did it a single factory reset), its still broken the communication with the sensors.
I get back to life the phone when i upgrade the phone from 4.2 to 4.3 (sadly) and get lost when i update the binaries in super su (previously rooted with vroot).
Yesterday i give the phone to a technician (a close friend of another best friend), he will test the phone on this weekend to determine what is the problem to try to fix it.
When He fix this phone, i will post any news!
Regards.
remy1004 said:
At this time i was tried a lot of solutions: i was flashed stock firmware, custom firmware, and of course a factory reset (by the way, the first time with this problem was when i did it a single factory reset), its still broken the communication with the sensors.
I get back to life the phone when i upgrade the phone from 4.2 to 4.3 (sadly) and get lost when i update the binaries in super su (previously rooted with vroot).
Regards.
Click to expand...
Click to collapse
Thanks for your answer. I have hope that the next firmware will fix it.
What is strange that none of any reseller/privers know this problem. It seems that also Samsung has no knowledge about this special error.
Well if the next firmware didn't fix the problem, I can replace my model with a working one, that is what the guy at the phone shop offers to me.
___
DK
Same Problem Here
Hi guys, I'm new to this forum so be nice :angel:
I am having the same problem in that none of the sensors are working which indicates that it is a connection issue or the actual hub not working or the firmware and not the individual sensors themselves. I have thought about this and looked around and to me it seems like there are only 3 possibilities for the problem:
1) The SensorHub BIN FW Version is out of date and needs to be updated manually (not through *#2663 as it doesn't work)
2) There is a connection issue e.g. the cable from the sensorhub to the motherboard is loose or broken
3) The sensorhub is broken (not the sensors)
I will try to find the firmware files and see if I can do a manual update. If that fails I will open up the phone and see if the cable is connected/broken. If I still cannot solve the issue, I will have to take it to the shop and hope I can fix it off warranty (I bought it second hand)
Dan
shadowsoulxp said:
Hi guys, I'm new to this forum so be nice :angel:
I am having the same problem in that none of the sensors are working which indicates that it is a connection issue or the actual hub not working or the firmware and not the individual sensors themselves.
[...]
I will try to find the firmware files and see if I can do a manual update. If that fails I will open up the phone and see if the cable is connected/broken. If I still cannot solve the issue, I will have to take it to the shop and hope I can fix it off warranty (I bought it second hand)
Dan
Click to expand...
Click to collapse
Thanks Dan for your reply.
I assume that your S4 shows the same behaviour as my one and the phone is still working fine.
The sensorhubtest failed and your light sensor for automatic adjusting and the sensor for turning the display are not working.
What is really strange that I went to a vodafone shop in Hamburg and ask them if there is any other one having problems with the S4.
You know the answer? They where wondering and telling me that this is wierd and they heard the first time of such an issue from me.
I showed them the device and showed them how I test the sensors. *#0*# funny they didn't know this combo
I hope that you succeed and share your knowledge,
with best regards.
___
DK

Rotation sensor broken after 4.5.13 update

my oneplus 5 was working fine before 4.5.13 ota update after that my phone doesnt rotate to left and gets inverted.I tried flashing other roms and hard reset but no luck.There are more users having problem after this update,any solution?
Pass the stock rom by adb sideload
Set the device to fastboot mode and connect the USB cable. Then type:
adb sideload rom.zip
For more information go to oneplus website.
Dewang p3100 said:
my oneplus 5 was working fine before 4.5.13 ota update after that my phone doesnt rotate to left and gets inverted.I tried flashing other roms and hard reset but no luck.There are more users having problem after this update,any solution?
Click to expand...
Click to collapse
You're correct dewang bro..
I've seen your video https://youtu.be/-wa-cO2e0EQ
Even I'm facing the same issue with my OnePlus 5, rotating sensor doesn't work for one side
GAMIT PRUTHVI said:
You're correct dewang bro..
I've seen your video https://youtu.be/-wa-cO2e0EQ
Even I'm facing the same issue with my OnePlus 5, rotating sensor doesn't work for one side
Click to expand...
Click to collapse
its wierd that 4.5.13 is causing this issue as permanent damage
Dewang p3100 said:
its wierd that 4.5.13 is causing this issue as permanent damage
Click to expand...
Click to collapse
Yesterday I went to OnePlus service center, they're asking me to pay 2900 INR for the sensor.
I've denied to pay and they rejected my devise by mentioning it as a physical damage
I bought my phone a few days back and noticed same funny behavior with compass (if not mistaken works with rotation sensor also). I gripped my phone firmly so my phone can't fly off from my hand, after that I gave it several sharp and sudden turns on both ends of 3 axis of rotation (X,Y,Z) my problem was solved. You can try it at your own peril. If you have positive results, let me know.
I had this too. Now I'll stay on OOS 4.10 after gettig it repaired for free.
Aalikhan said:
I bought my phone a few days back and noticed same funny behavior with compass (if not mistaken works with rotation sensor also). I gripped my phone firmly so my phone can't fly off from my hand, after that I gave it several sharp and sudden turns on both ends of 3 axis of rotation (X,Y,Z) my problem was solved. You can try it at your own peril. If you have positive results, let me know.
Click to expand...
Click to collapse
didnt help bro
Zocker1304 said:
I had this too. Now I'll stay on OOS 4.10 after gettig it repaired for free.
Click to expand...
Click to collapse
how are few models getting affected by update?
Dewang p3100 said:
how are few models getting affected by update?
Click to expand...
Click to collapse
No idea I guess we just had bad luck with the Mainboard. I don't think it had to do with the specific update.

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