Very Weird Issue - Att S4 - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

So in the last couple weeks my phone has developed a really strange issue. When I put my phone in my pocket for any amount of time more than a few minutes the phone gives me a message saying that I need to install a valid sim card. At first I thought it might be a ROM issue so I tried several different ROMs including stock and have had the problem with all of them. I left the phone on my desk at work all day yesterday and it worked fine. Put it in my pocket to walk from work to my truck and by the time I got in to drive home the message was back. Has anyone ever heard of such a thing before?
Also, just got a new sim card on Wednesday and that didn't help at all.

Related

Voice command terminates...

I have tried looking on the forums for these problems, and the only thing that comes up is an issue from like 3 years ago with a different phone.
I think this issue is different than the early post because I don't really use a blue tooth headset with my phone. I just plug it into my car audio, and the voice/music goes through the car speakers. With that said, Every time I boot up my phone, a prompt comes up saying that voicecommand needs to end because I am low on memory. I am running the stock ROM and haven't flashed anything yet (really nervous about it) but one thing I have done is add a file to the StarUp folder in the windows directory. The program is a colored battery gage to let me know where the battery life is at. However, I can't uninstall it for some reason, probably because the file is in use. But when I go to the task manager, the program isn't even listed!!!
Also, earlier today, the touch screen when the phone dialer was completely not working. The only way I could end calls was to push the hang-up button at the bottom of the phone. I couldn't mute the call, nor put it on speaker phone. I was thinking that these two issues were related. I am really getting sick of this phone and have already put my SIM card back into my iphone.
Lastly, on my iphone, blackberry, and G1 I had numbers listed in the 123.456.7890 format and could text just fine. But on the HD2, when i try to text those numbers (its all jumbled, really, some i entered in as (123) 456-7890, and others the first), the text wont send because it returns an "Invalid Number" or something.
Any feedback I thank in advance and please don't hate me if these problems have already been addressed in early posts.
ive got the same message on bootup as you have. i read somewhere it may have something to do with having low memory on the sim card or having an old sim card. not sure about the number problem but i would be interested to know exactly whats causing the low memory message also. ive had stock, energy, and cell ROMs and all had this message. so i think it has something to do with the sim card and not the ROMs or apps installed. by the way this Cell rom is the shiitt! my favorite by far, just FYI for anyone looking for a baller rom.
mr-green said:
ive got the same message on bootup as you have. i read somewhere it may have something to do with having low memory on the sim card or having an old sim card. not sure about the number problem but i would be interested to know exactly whats causing the low memory message also. ive had stock, energy, and cell ROMs and all had this message. so i think it has something to do with the sim card and not the ROMs or apps installed. by the way this Cell rom is the shiitt! my favorite by far, just FYI for anyone looking for a baller rom.
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Click to collapse
+1
I suspect that at least 2, if not all 3, of your issues could be cleared up by getting tmo to get you a newer sim card. They should do it for free.
OH thats easy enough! I have like 2 of them lying around from various phones I have had. I will try that out later today Tho it has been a while since i had contacts on my sim card. I have used google sync for years now, and have been rather pleased, except for some reason, using google sync puts my contacts onto the HD2 as Last Name, First Name automatically. And when I try switching them around, as soon as it gets synced again, it goes back the same way. But otherwise, I like it!
adamhlj said:
OH thats easy enough! I have like 2 of them lying around from various phones I have had. I will try that out later today Tho it has been a while since i had contacts on my sim card. I have used google sync for years now, and have been rather pleased, except for some reason, using google sync puts my contacts onto the HD2 as Last Name, First Name automatically. And when I try switching them around, as soon as it gets synced again, it goes back the same way. But otherwise, I like it!
Click to expand...
Click to collapse
Well...I don't know if the problem(s) will be solved just by using a different sim card, I was suggesting you get a new one from Tmo...there's a newer revision of SIM cards available that might alleviate some of your issues, it's at least worth starting there. Just walk into any tmo store, tell them that you called tech support and were told to come in and get a new sim. (I'm assuming that when you got the HD2, you just kept using the same sim you had had before)
sirphunkee said:
Well...I don't know if the problem(s) will be solved just by using a different sim card, I was suggesting you get a new one from Tmo...there's a newer revision of SIM cards available that might alleviate some of your issues, it's at least worth starting there. Just walk into any tmo store, tell them that you called tech support and were told to come in and get a new sim. (I'm assuming that when you got the HD2, you just kept using the same sim you had had before)
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Click to collapse
I actually bought my HD2 from someone that had already bought theirs and didn't like it. She had it for 2 weeks then sold it to me for cheap. She never used the SIM card that came with the phone, so I would imagine that that sim card is a new one. And yes, I used the same sim card I have had for the past 4 years or so. The last time I got a new sim card, it cost me 20 bucks. I don't think the T-mobile store just gives them out.
adamhlj said:
I actually bought my HD2 from someone that had already bought theirs and didn't like it. She had it for 2 weeks then sold it to me for cheap. She never used the SIM card that came with the phone, so I would imagine that that sim card is a new one. And yes, I used the same sim card I have had for the past 4 years or so. The last time I got a new sim card, it cost me 20 bucks. I don't think the T-mobile store just gives them out.
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Click to collapse
So...the sim in the HD2 that's giving you issues is the one that the girl got when she bought the phone, or the one you've been using for 4 years? If it's the latter, then yes, you need a new one. Tmo will charge you $20 if you just say you'd like to have a new one, but I've gotten 2 newer ones (one for me, one for daughter) just by walking in and telling the store that customer service instructed me to come in and get one to troubleshoot an issue with my phone...no charge.
sirphunkee said:
So...the sim in the HD2 that's giving you issues is the one that the girl got when she bought the phone, or the one you've been using for 4 years? If it's the latter, then yes, you need a new one. Tmo will charge you $20 if you just say you'd like to have a new one, but I've gotten 2 newer ones (one for me, one for daughter) just by walking in and telling the store that customer service instructed me to come in and get one to troubleshoot an issue with my phone...no charge.
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Click to collapse
The only sim card I have used on the HD2 is the one I have had for 4 years. The sim card that came with the HD2 hasn't ever been used. I think the girl used her own sim card before that. But she switched to AT&T anyway to get an iPhone, so she is probably enjoying life.
How often should I get a new sim card?
adamhlj said:
The only sim card I have used on the HD2 is the one I have had for 4 years. The sim card that came with the HD2 hasn't ever been used. I think the girl used her own sim card before that. But she switched to AT&T anyway to get an iPhone, so she is probably enjoying life.
How often should I get a new sim card?
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Click to collapse
It's not something you need to do very often, it's just that a better version was released a while ago (like a year or two ago), and it's known to work better especially in smartphones.
And...if you have in your possession the unused card that came with the HD2, that would work fine, and Tmo can't even try to charge you for a new one...just tell them you need to have the newer one flashed to your number, and that should do it.
UPDATE: I don't think its a SIM card issue. My sim card isn't even in the device and every time I reboot it the same error comes up. WORST PHONE EVER (and I really liked my TMO MDA. Aside from a few strange glitches, it never had a problem!)
adamhlj said:
UPDATE: I don't think its a SIM card issue. My sim card isn't even in the device and every time I reboot it the same error comes up. WORST PHONE EVER (and I really liked my TMO MDA. Aside from a few strange glitches, it never had a problem!)
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Click to collapse
Can you give a link to that batt meter you installed and can't uninstall? I'm going to try it to see if 1) I get any odd behavior, and 2) I can find a way for you to uninstall it.
Sorry, I also forgot to mention that I was able to successfully shut the program down and move it out of the windows startup folder. Turns out, all I had to do was tap the file, and it turned off. Then I powered the phone off and turned it back on. I went back into the folder, cut the program out of the startup folder and moved it somewhere else. Then I was able to delete it. Even after doing this, the voicecmd.exe error prompt comes up. But the battery gage is pretty cool still...
These problems really started occurring after I had put music onto the memory card. And when I check the memory in the settings tab, I still have plenty of free memory. I even toggled between turning off HTC sense and selecting the different menus and the voicecmd.exe prompt comes up. So it could be because of the large files I have put onto my memory card, which just goes to show that either the card is faulty, or the card driver/reader is faulty?
http://www.freewarepocketpc.net/get-vistahide-battery-gauge-v1-1-1.html
adamhlj said:
Sorry, I also forgot to mention that I was able to successfully shut the program down and move it out of the windows startup folder. Turns out, all I had to do was tap the file, and it turned off. Then I powered the phone off and turned it back on. I went back into the folder, cut the program out of the startup folder and moved it somewhere else. Then I was able to delete it. Even after doing this, the voicecmd.exe error prompt comes up. But the battery gage is pretty cool still...
These problems really started occurring after I had put music onto the memory card. And when I check the memory in the settings tab, I still have plenty of free memory. I even toggled between turning off HTC sense and selecting the different menus and the voicecmd.exe prompt comes up. So it could be because of the large files I have put onto my memory card, which just goes to show that either the card is faulty, or the card driver/reader is faulty?
http://www.freewarepocketpc.net/get-vistahide-battery-gauge-v1-1-1.html
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Click to collapse
Quite possibly, yes...the SD card that was shipped with these phones is the suspect in a large number of issues people have experienced. Have you tried running with a different card, or no card at all? Some people who found that removing the card cleared up their issues also found that copying all your stuff off the card, then reformatting it and putting it back in the phone works too.
I just copied the stuff off the card, formated it, and reinstalled the music and such. Pretty much the same thing happened. I even did a hard reset on the phone. I guess its the card.
adamhlj said:
I just copied the stuff off the card, formated it, and reinstalled the music and such. Pretty much the same thing happened. I even did a hard reset on the phone. I guess its the card.
Click to expand...
Click to collapse
Did you use the phone for a while with no card at all in it? I just want to make sure we've clearly eliminated all possibilities
I had the voice command problem- if you go to settings->all settings->personal->buttons and change the default for send key from voice command to ok/close, it stops coming up.
I used the phone for a while without putting music onto the memory card. But I have always had the stock memory card in it. This really started happening as soon as I loaded music onto it. I had a few files on it like the bsb tweaks and other mods. But nothing big. What is interesting is that I found a 8 gig micro sdhc lying around and put that in. It has a bunch of pictures and files from school when I had my bb last summer. When I try opening some of the pictures, a new prompt comes up saying "A problem has occurred with HTCPhotoPicker.exe..." and the picture viewer terminates. What the eff is wrong with my phone???
So i think its most definitely something to do with the memory card. When I take it out, it doesn't have a problem. When I put it back in, thats when it acts up. And I even tried deleting all my music from the card then putting it back on, and it still occurs. I emailed HTC about it. Hopefully, I actually get a response.

Running Mango on the Surround

I just followed the instructions here.
All in all, I'm very pleased with the results. Angry birds is a bit choppy and the 16 bit color still exists. Post here if there are any issues specific to the Surround.
It's actually smooth for a beta . I'm let down with the whole wp7 thing still tho.
Everything worked fantastically (well as good as could be expected for beta software at least) for a day and a half until the device auto-rebooted and is now permanently stuck on the white HTC screen. Whether this was caused by the Mango beta or it was just coincidence I'm not really sure as this screen error usually occurs from an SD card error from what I understand. All part of the game with installing beta software right?
hey lostinbeta,
I had the same issue as u did, i updated my ohone to mango and it worked for 3 days until it randomly rebooted and got stuck at the htc screen, i tried flashing a ROM for OS 7004 and also tried retoring it through the zune software, it restarted my phone and for the next 3 hrs my phone was still on the HTC screen and zune did not throw any error and was still continuing a never ending restoration, pls pls pls help me , thanx in advance
nikhil90 said:
hey lostinbeta,
I had the same issue as u did, i updated my ohone to mango and it worked for 3 days until it randomly rebooted and got stuck at the htc screen, i tried flashing a ROM for OS 7004 and also tried retoring it through the zune software, it restarted my phone and for the next 3 hrs my phone was still on the HTC screen and zune did not throw any error and was still continuing a never ending restoration, pls pls pls help me , thanx in advance
Click to expand...
Click to collapse
I wish I could help, but I could never get my surround working again. I considered it hard bricked and went back to my captivate. I never called HTC about it though, so you can try to see if you can send it in for repair if its still under warranty. No guarantees they wont catch why it happened and refuse warranty service and charge you though.
Did you try to install RSPL/HSPL then install stock ROM?
tuankm said:
Did you try to install RSPL/HSPL then install stock ROM?
Click to expand...
Click to collapse
I did. It just hangs at the white HTC screen forever (well til the battery dies lol) the only thing i haven't tried was changing the sd card inside the phone, but that's because I don't have a spare one and if it was a big enough deal I could just trying sending it into warranty to see if they will fix it for free instead of buying a new card.
Edit: I should say that I did not install an HSPL, but I flashed the official signed stock rom without a hitch.
Fwiw, I have had this happen on one occasion on the original 7004 build. I was able to get it working again, but not before I reflashed. The best you can hope for is to return the device and get a warranty replacement if flashing didn't do the trick.
problems with being stuck at logo screen
Hello All,
I bought my surround used (only 3 months old) and a month later it re-booted several times and finally ended stuck on the logo screen. Tried different methods of reviving the phone listed on here.... called att about warranty, they wouldnt warranty the phone because they said it had 3 sim registered to it, they said good luck but we are not going to help you. called htc and they had me send it in, couple days later, got a call saying water damage and it would be 170US and shipping for the repair. I had them send it back because i wasnt going to spend anymore money on it.
3 months later...
I opened up the phone last night and removed the internal micro sd card, left the slot empty and did a hard reset. viola... it booted up. Now, i was limited because there was no (at least not very much) memory available for photos, apps, or anything else, but the phone worked for calling
Went to the local walmart and purchased a sandisk class4 16GB card for about 30US. Opened the phone back up and installed the sd card and did another hard reset. Phone booted and I checked the memory, around 14.xxGB free after format. I have made 2 updates from zune, installed several apps, texted, called and sync some zune data, setup my gmail acct and sync'd my contacts. Phone has been working great, only 2 days but I think HTC has put in a bad bunch of micro sd cards in these phones because many people have had the same problem.
I just wanted to share this in case anyone has had the same problem. I am lucky as I had the torx and small phillips head drivers to dis-assemble the device.
Hope this helps. -thejaxster
thejaxster said:
Hello All,
I bought my surround used (only 3 months old) and a month later it re-booted several times and finally ended stuck on the logo screen. Tried different methods of reviving the phone listed on here.... called att about warranty, they wouldnt warranty the phone because they said it had 3 sim registered to it, they said good luck but we are not going to help you. called htc and they had me send it in, couple days later, got a call saying water damage and it would be 170US and shipping for the repair. I had them send it back because i wasnt going to spend anymore money on it.
3 months later...
I opened up the phone last night and removed the internal micro sd card, left the slot empty and did a hard reset. viola... it booted up. Now, i was limited because there was no (at least not very much) memory available for photos, apps, or anything else, but the phone worked for calling
Went to the local walmart and purchased a sandisk class4 16GB card for about 30US. Opened the phone back up and installed the sd card and did another hard reset. Phone booted and I checked the memory, around 14.xxGB free after format. I have made 2 updates from zune, installed several apps, texted, called and sync some zune data, setup my gmail acct and sync'd my contacts. Phone has been working great, only 2 days but I think HTC has put in a bad bunch of micro sd cards in these phones because many people have had the same problem.
I just wanted to share this in case anyone has had the same problem. I am lucky as I had the torx and small phillips head drivers to dis-assemble the device.
Hope this helps. -thejaxster
Click to expand...
Click to collapse
Good tip. How long did it take for you to take the phone apart in order to get to the microSD & then put it back together?

[Q] SIM Card issues with CM7 on HTC Inspire 4G

So for a while now (probably 3-4 months) I've been having SIM card issues and I don't remember if they started before or after my phone was rooted and running CM...Anyway, a little SIM card thing shows up in my status bar and it says like "SIM card not recognized" or "Please insert a SIM Card" or something along those lines. It doesn't let me use the network at all. Usually I fix it by turning the phone off, taking the SIM Card out, putting it back in, and turning the phone back on. Sometimes it'll work, other times, I'll have to repeat it. I thought the problem was the SIM Card because it had 3 scratches on it from the contact points, so I got a new SIM Card yesterday but it's still doing the same thing. When it started I was either on the stock ROM (unrooted), CoreDroid, or CM7 (stable). About a month ago I started using the CM7 nightlies.
Does anyone know what the problem might be? Could it be the phone itself?
Ferrari353 said:
So for a while now (probably 3-4 months) I've been having SIM card issues and I don't remember if they started before or after my phone was rooted and running CM...Anyway, a little SIM card thing shows up in my status bar and it says like "SIM card not recognized" or "Please insert a SIM Card" or something along those lines. It doesn't let me use the network at all. Usually I fix it by turning the phone off, taking the SIM Card out, putting it back in, and turning the phone back on. Sometimes it'll work, other times, I'll have to repeat it. I thought the problem was the SIM Card because it had 3 scratches on it from the contact points, so I got a new SIM Card yesterday but it's still doing the same thing. When it started I was either on the stock ROM (unrooted), CoreDroid, or CM7 (stable). About a month ago I started using the CM7 nightlies.
Does anyone know what the problem might be? Could it be the phone itself?
Click to expand...
Click to collapse
Same exact problem here. I don't run nightlys but I really need to try something that I'm not ripping my phone out of the OtterBox in the middle of school.
admire-hard brick
hey yall, let me start off buy sayin i mad,tired , and sleepy. last night i finally unbrick my phone after 4 days of surfing the and tryin thing to unbrick it well last night i finally unbrick my samsung admire just to hard brick it within a 1 hour period!! now i dont have no phone,i cant get in touch with nobody,and im hungry!!!! i rather have another phone then eat because it was my life line, and i just learn how to "customize" my phone!! thats right im a newbie, now im a has been with no phone!!!! i dont kno wat im gonna do!!!! is their a place or a person who can donate a phone to me??? hope so, i stayed up all last night tryin to find a free android, but their is no such thing!!! if anybody kno a company that will give me a free android if i get a tattoo of their company on my neck or forehead?? if cyanogen want to do it im down even tho its their ROM that brick my phone, its not their fault, any help yall?????

Sim Card issues. Please help?

Alright so this problem arrives roughly a week ago. I was hoping it'd be gone by now, but nope. Worse than ever.
For reference. I have a Samsung Galaxy S4 i9505. Unlocked LTE international version.
Roughly 2 months ago I rooted and flashed the Echoe a kitkat rom v18. I also have Philz recovery flashed....
My sim card keeps disconnecting while I'm not even using my phone. It doesn't even have to be moving. It just happens. I'll get a message from my phone saying that the sim card has disconnected and to restart to fix the problem..... This rarely works, as when I reboot, I get the error of no sim card.... its really started to get on my nerves. I doubt it's the sim card, as there's never been any problems with it. I will take it into my carrier today and have it swapped out for a new one.
I've seen this problem happen to other people on these threads,yet no answer has arrived. I've reset tp factory etc blah blah blah. I've even uninstalled the last 30 new apps I've installed, and the problem has yet to sort itself. I've tried taping the sim card, putting paper on the top and reinserting. Everything. It hasn't had any major drops for about 4 months so I doubt that is the issue. Only time it's dropped is when I drop it onto my bed....
Has anyone else had this problem? Have a fix? I can't stick it back under my warranty as I've flashed the recovery and rom... voids it does it not?
Any help would be appreciated. Thanks.
I suppose it could depend on modem vs wrong RIL, but unsure. I had such behavior on my old S2, but fixed it with proper modem/RIL combo. Have you checked your logs in data/logs? How many of anomalous logs you have there?
Tried popping in another Sim card, just to exclude yours?
This happened to me. I was using a cut up full size card, replacing it with a micro sim solved it. I replaced the sim tray anyway just in case it was that. It was 5 min job and the parts like a fiver
Sent from my GT-I9500
So I've replaced the microsim with another microsim (both were originally microsims). .. unresolved. Nothing has happened for the past couple of days until it happened yesterday... now nonstop again. I know it's not the sim because it happened even after I replaced it. It just had a couple of quiet moments. Now I suppose my next try is for replacing the sim tray myself. Fingers crossed. Also. No, I wouldn't know a clue on how to even get my logs. Haven't even thought of it. I'll do that when I next get the problem and am forced to reboot. Thank you.
Okay so I've found something possibly helpful. I've only just noticed that this usually happens when my battery hits 100%. I've removed all apps that tell me my battery info..... I hope that was the cause. I'll update tomorrow.

Inserting any SD card causes bootloop....

I've done some searching but not come up with any definitive answers....
Lately my phone(SM-G930V) has taken to bootlooping and heating up at random times...
This morning (4-4-18) it took a security update (G930VVRU4BRC2) and became completely unstable...
I tried everything...finally resorting to a full factory wipe and reset.
Still looping.
The SD card has been in it since day one (Feb 2016) it is a Sandisk 32gB...
On a whim I removed the SD card and the phone returned to normal.
I experimented with (4) other SD cards of varying brand and capacity and every single one threw the phone into a constant loop.
Obviously something bad has happened inside the phone with regards to the SD slot or how it reads it...
Just wondering if this is a known issue and if there might be any resolution ?
Thanks, Dan
I had a similar issue yesterday. To be honest I fixed it by flashing the att fw onto my verizon phone for oreo and then using adb to upgrade my phone to oreo. Now my phone is super stable and hauls ass. Jesus I love oreo.
I followed this guide https://forum.xda-developers.com/verizon-galaxy-s7/help/android-oreo8-0-verizon-s7-t3750452 when you go the guide page, do the method without the SD card.
BE WARNED it takes a LONNNNNGGGGGGGGG time to update. Took me probably 1-2 hours.
Im using a verizon phone with an att sim card so I didn't have any issues with the setup wizard. I heard some people on verizon having issues though, they fixed it by removing their sim card during the wizard after they pushed start.
Only thing I did different was used regular odin. You can try either though.
My phone is running superb now.
Scary thing is...this morning...it started looping again...
No SD card inserted at all...
I removed the tray and cleaned the SIM card with a pencil eraser (made the contacts nice and shiny) and it hasn't looped in almost an hour.
I'll look into reinstalling the firmware and upgrading to Oreo...
Been waiting for the update to come through normally...but hey...what ever it takes..
Dan
Worked for me man. Give it a shot. Like I said, Oreo is running flawlessly on my phone too. The phone is so snappy now.
danielzink said:
Scary thing is...this morning...it started looping again...
No SD card inserted at all...
I removed the tray and cleaned the SIM card with a pencil eraser (made the contacts nice and shiny) and it hasn't looped in almost an hour.
I'll look into reinstalling the firmware and upgrading to Oreo...
Been waiting for the update to come through normally...but hey...what ever it takes..
Dan
Click to expand...
Click to collapse
I don't want to alarm you, but first off, how old is the phone? Was it brand new when you got it or is it a used or refurbished phone? The reason I ask is because my previous phone I had, an LG G3, lasted 2 years. Right after my contract ended (non-payment plan at the time), it started exhibiting issues stating that the SD card has been ejected and then minutes later, the SD has been inserted. This would happen with any SD card. I eventually had to use the phone without the SD card and I flashed back to various previous images, custom ROMs, etc. No matter what I did, eventually the SD card would eject itself for some reason and then reinsert it self (it wasn't really ejecting but the phone thought I had removed it).
Turns out, it was a hardware failure in the phone. Eventually, one evening I was using it and the entire screen went black. Hooking it up to my PC resulted in nothing. It was dead. So, I don't want to alarm you, but this could be the precursor to a hardware failure going on in your phone depending on how old it is, etc. Hence my questions as to how old it was, and whether it was used or refurbished.
Might be time for a new phone. If it's fairly new and under warranty, you might want to swap it out (which usually results in getting a refurbished unfortunately), but you never know. You could always take into a repair shop and have them run some diagnostics on it as well.
Hopefully it's just something wonky with your software and a reimage fixes the issue. I've had mine for almost 1.5 years and so far, it's been running great. I've never rooted it or anything because for me, it does all that I need and performs well. First phone I've had (other than my G3) where I haven't had to root it or flash a custom ROM. For me, it works great, but I know that's not the case for everyone.
iBolski said:
I don't want to alarm you, but first off, how old is the phone? Was it brand new when you got it or is it a used or refurbished phone? The reason I ask is because my previous phone I had, an LG G3, lasted 2 years. Right after my contract ended (non-payment plan at the time), it started exhibiting issues stating that the SD card has been ejected and then minutes later, the SD has been inserted. This would happen with any SD card. I eventually had to use the phone without the SD card and I flashed back to various previous images, custom ROMs, etc. No matter what I did, eventually the SD card would eject itself for some reason and then reinsert it self (it wasn't really ejecting but the phone thought I had removed it).
Turns out, it was a hardware failure in the phone. Eventually, one evening I was using it and the entire screen went black. Hooking it up to my PC resulted in nothing. It was dead. So, I don't want to alarm you, but this could be the precursor to a hardware failure going on in your phone depending on how old it is, etc. Hence my questions as to how old it was, and whether it was used or refurbished.
Might be time for a new phone. If it's fairly new and under warranty, you might want to swap it out (which usually results in getting a refurbished unfortunately), but you never know. You could always take into a repair shop and have them run some diagnostics on it as well.
Hopefully it's just something wonky with your software and a reimage fixes the issue. I've had mine for almost 1.5 years and so far, it's been running great. I've never rooted it or anything because for me, it does all that I need and performs well. First phone I've had (other than my G3) where I haven't had to root it or flash a custom ROM. For me, it works great, but I know that's not the case for everyone.
Click to expand...
Click to collapse
Hahahahaha....
That's actually *very* funny.....
Phone was brand new out of the box 2 years ago....oh wait ?.....exactly 2 years ago...how do I know that ?...because the payment just came off my monthly bill.....
I was saying to the wife...."great...as soon as the phone is paid off it takes a sh&t".....
A coincidence ?...
I've been girding my loins figuring I need to run up to the Verizon store and get myself a new S9....ugh...
danielzink said:
Hahahahaha....
That's actually *very* funny.....
Phone was brand new out of the box 2 years ago....oh wait ?.....exactly 2 years ago...how do I know that ?...because the payment just came off my monthly bill.....
I was saying to the wife...."great...as soon as the phone is paid off it takes a sh&t".....
A coincidence ?...
I've been girding my loins figuring I need to run up to the Verizon store and get myself a new S9....ugh...
Click to expand...
Click to collapse
Yup, funny how that is, right? lol. I'm expecting when my S7 turns two later this year, it will die. lol

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