[Q] [SOLVED] Sent Knox tripped device into warranty through rogers - Galaxy Note 3 Q&A, Help & Troubleshooting

So after a mistake on my note 3 i kept getting the following error "process system isn't responding" and then endless boot loops after doing all the recovery and clearing cache and what not. So i took into to rogers (keep in mind they knew i rooted it and triped knox) however they still sent it in for repair but i'm worried cause i don't think Samsung will repair it. its been 4 business days haven't heard a dayum word!!!!!!!!!!! i was told i would get it back in 5 to 8 days. ill keep you guys posted on what happens but in the meantime does anybody know any other way i can get it fixed in-case they don't fix it ? :crying:

i had same problem, 1 of the seniors said it was a matter of chaning the kernal back to stock...but my phone was already gone before i could try. Let me know what happens, geeksquad made a grave error by not taking my phone and 3 days later we went back to ask what is going on. They didnt have a refurbished phone in stock which should of been replacement and due to them not even looking at it they gave a brand new

master4953 said:
So after a mistake on my note 3 i kept getting the following error "process system isn't responding" and then endless boot loops after doing all the recovery and clearing cache and what not. So i took into to rogers (keep in mind they knew i rooted it and triped knox) however they still sent it in for repair but i'm worried cause i don't think Samsung will repair it. its been 4 business days haven't heard a dayum word!!!!!!!!!!! i was told i would get it back in 5 to 8 days. ill keep you guys posted on what happens but in the meantime does anybody know any other way i can get it fixed in-case they don't fix it ? :crying:
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Click to collapse
There is a script in the dev section that fixes that problem buddy. - they'll probably repair it, however if they don't it can be fixed :good:

wow
radicalisto said:
There is a script in the dev section that fixes that problem buddy. - they'll probably repair it, however if they don't it can be fixed :good:
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Click to collapse
Hey omg thank you so much do you think you can give me the link or is that not allowed ?

thanks for your help, i will definitely update and keep you guys posted.

master4953 said:
Hey omg thank you so much do you think you can give me the link or is that not allowed ?
Click to expand...
Click to collapse
Here you go

so i called in today and they told me to call them back around 5 30 now i'm kinda nervous if anything happens i think ill will be fine if i flash the fix that you guys gave me just waiting to get my phone back

rogers played dead but i used the link and i fixed it my self thanks alot guys

Related

[Q] Bricked/dead xperia play

Here's my story:-
So I unlocked the bootloader and while rooting I bricked my play, so i got it back by installing flash tool and modding with UK generic.ftf file.
Now after using this firmware everything was fine until I clicked on software update(about phone-->softwareupdate) on mobile itself thru 3g.
So it downloaded a 51mb file and it was updating wen it swithed on, i thought thats normal but it didnt come back on for 30-40 mins and then i switched it on but nothing happened, so i took off the battery and restarted and nothing happened.
Now here's that I did and I know:-
Flashed almost 3-4 times with uk.ftf nothing....
opened the uk.ftf flashed only the loader.sin.....nothing...
flashed with the new firmware(I guess the US version with 2.3.3)....nothing...
.....My fone's start button is acting strange, wen i press that button for switching it on a green lite blinks and the fone vibrates and then again a green lite blinks but the fone wudnt start, you can keep pressing the start button on top but it wud do the same keep vibrating after every 3-4sec....nothing happens.
So I guess as I was using the UK.ftf and updated my fone here(I stay in India so obviously my fone would have had asain firmware and I was now using the uk firmware) so that mite have locked/dead/bricked my play....or is there any way out.....?
I took the fone to Sony service centre, they caught it with EMMA that this fone has a modified software and got puzzled, so i was trying to fool them until one of them called the head office and confirmed...
Any help is greatly appreciated.
----I know I can ask this somewhere else too on a diff thread----
but it dint allow me
You cant update the play via software update if you have unlocked the bootloader! It bricks the phone and as of now there is no fix, well, not that I know of!
Sent from my R800i using XDA App
There was a million warnings all over the place about this happening.
So I know of the warnings, but just forgot that I updated my play with a diff firmware, anyways this wouldnt help.
But thanks to you both for the prompt response, how abou if im sending the play to sony service centre they would charge me money for it coz its outta warranty, but they would just upload it with the asain firmware, correct?
If that happens, il try to make an dump outta it so that others cud benefit...
or maybe an asia bootloader if I cud find 1, I guess by doing so I can still get the fone to switch thru loader and then flash another ftf, sounds crazy tho..dont know yet?
There is a fix to the point of restoring it without the phone part, which sounds like it is going to get fixed soon. keep your fingers crossed. for the fix look at the other bricked threads.
ncaissie said:
There is a fix to the point of restoring it without the phone part, which sounds like it is going to get fixed soon. keep your fingers crossed. for the fix look at the other bricked threads.
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Click to collapse
Thanks for the info....hope so...but im selling off the play once its switched on lol
just bought myself samsung s2 galaxy...way fast..
Tho i had a dream for play, i finished it, sad tho for bricking it...
btw , can you point me to which thread are you referring to?
Thanks
Someone really needs to put a big fat warning at the top and bottom of those rooting/bootloader guides that doing an update after unlocking the bootloader will brick the phone.
I've put up a warning thread about that subject a few says ago in the dev section
http://forum.xda-developers.com/showthread.php?t=1112868
Regards Dousan...
and that's why when u bring it to the shop, ur legally an idiot who doesn't know what happened to the phone while saying..."wtf is bootloader and root? never heard..??."
lofike said:
and that's why when u bring it to the shop, ur legally an idiot who doesn't know what happened to the phone while saying..."wtf is bootloader and root? never heard..??."
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Click to collapse
Dude idiotic wud be wen u dint know anything, anyways i was trying to fool that Sony cetre guy until he called the H.O...but never mind I will be going tomm to give the device to them, tho when enquired, he just gave a statment with a hint, they will lock the bootloader>repair it(s/f etc loading)>unlock it again...
So justifying!! yes, there is way to lock it again, we just dont know it how for now.
Il try bribing him wont work but need my fone back asap.
Also, I dont now where I read or heard that if u cud change ur fone's IMEI number , one part of bootloader gets locked tho bcoz EMMA wont recognize that ....i dont know if thats possible lolz, but for the sake its illegal changing ur IMEI...I cud do that ( ireturned 2 dead on arrival plays before i got this 3rd one, mayb 3 was a bad number)
I would stick to my story and say it died when you tried an update.
Keep your
ncaissie said:
I would stick to my story and say it died when you tried an update.
Keep your
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Click to collapse
^ agreed with that
lofike said:
^ agreed with that
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Click to collapse
I agree that...wish i never did it

HELP!!

hey all i got my samsung galaxy 3 one month back and around 2 days back i just switched on my cell and it just stopped at samsung screen and didnt load so i showed it to the samsung customer care ,they fixed it .now its happening again!!
i dont know what to do!!
i have no idea about flashing or rooting or bricking or whatever
plz help me out!
got this cell from my pocket money!!
Check your battery, but it shouldn't be issue if phone actually starts. I recommended you to read about flashing and install new soft. Maybe you just overused it.
Sent from my overclocked GT-I5800 with Kyrillos' 6.0
ujjwalgulecha said:
hey all i got my samsung galaxy 3 one month back and around 2 days back i just switched on my cell and it just stopped at samsung screen and didnt load so i showed it to the samsung customer care ,they fixed it .now its happening again!!
i dont know what to do!!
i have no idea about flashing or rooting or bricking or whatever
plz help me out!
got this cell from my pocket money!!
Click to expand...
Click to collapse
Relax bro, its all right as of now. Try the following then we will see what to do
1. Try to do a factory reset.
2. Try to remove SD Card and then use phone for few hours without it.
3. If Any of the above solves your issue, then post here, else I would strongly suggest you to Flash a Stock ROM. You can contact me if you don,t know how.
Since you are from bangalore, so I am assuming you have a I5801 with Android 2.1 installed by default. Also post if you updated the firmware using KIES?
For the time being, cheer up as our Galaxy 3 is not frail
umangsagar said:
Relax bro, its all right as of now. Try the following then we will see what to do
1. Try to do a factory reset.
2. Try to remove SD Card and then use phone for few hours without it.
3. If Any of the above solves your issue, then post here, else I would strongly suggest you to Flash a Stock ROM. You can contact me if you don,t know how.
Since you are from bangalore, so I am assuming you have a I5801 with Android 2.1 installed by default. Also post if you updated the firmware using KIES?
For the time being, cheer up as our Galaxy 3 is not frail
Click to expand...
Click to collapse
hi
dont do any flashing or rooting if u have warranty on the phone and u have not done any of the above just take it back to service and tell them the problem and they will fix it for ur thats all ur phone is just 3 months old they have do it
haree said:
hi
dont do any flashing or rooting if u have warranty on the phone and u have not done any of the above just take it back to service and tell them the problem and they will fix it for ur thats all ur phone is just 3 months old they have do it
Click to expand...
Click to collapse
Yes i will second haree....in warranty period, if you havent made changes to your ROM, you should get it back to service centre and ask them do a proper repair, you can also tell them its a persistent problem. My apologies for not mentioning this as the 1st step above. Thank you haree

[Q] Failed to boot 0X1000

Hi everybody, this what happened:
I tried to flash my atrix with Atrix 1.26 Retail SBF through RSDLite.
After that it shut down and when i try to turn it on it says :"Failed to boot 0X1000" then it shuts down again. It doesn't even give me any option.
For the record, my phone was up to date (i got that wifi only system update by att). Also, this phone is unlocked and I have no warranty with any carrier.
I hope I didn't brick it.
Please give me simple solutions if there is any. Your help will b very much appreciated.
Thank you so much.
i'll let others break down the news to you..
Sorry bud, but I believe you now have a nice set of glass upon to look at.
Sent from my MB860 using XDA
Can't believe people are still doing this with all the warnings in the forums.
You tried to SBF back to 4.1.26 (Froyo) on a bootloader unlocked phone. You now have a very expensive reflective beer coaster!
I think Nottach recover "failed to boot 0x1000"
also take look here
http://forum.xda-developers.com/showthread.php?t=1165154
klobass said:
I think Nottach recover "failed to boot 0x1000"
also take look here
http://forum.xda-developers.com/showthread.php?t=1165154
Click to expand...
Click to collapse
Sorry man, like the others said, it's bricked...
I have tried this before on 3 different bricked phones and it didn't work... I wish it did though...
klobass said:
I think Nottach recover "failed to boot 0x1000"
also take look here
http://forum.xda-developers.com/showthread.php?t=1165154
Click to expand...
Click to collapse
This error also comes up with soft bricks which you can fix as you gave options to choose from and can recover. This guy has no options.
Sent from my MB860 using xda premium
Alaq said:
Sorry man, like the others said, it's bricked...
I have tried this before on 3 different bricked phones and it didn't work... I wish it did though...
Click to expand...
Click to collapse
Mashina khaye, there must b smthn to do about it!
Aerie fel website hayda! Everybody's being so negative!
Come on guys. I really need help.
For those who think i was doing it 4 fun, i need it for work and i just wanted to fix it asap that's why i screwed up.
7oucem said:
Come on guys. I really need help.
For those who think i was doing it 4 fun, i need it for work and i just wanted to fix it asap that's why i screwed up.
Click to expand...
Click to collapse
People are being helpful...by telling you sorry. If you need it for work, you'll probably just need to go buy a new phone ASAP. Like others have said, there are plenty of warnings and instructions on what/what not to do on your phone. Unfortunately, you missed those. Hope you can find another phone for cheap...
You have a hard brick, never try to downgrade. Nottach was able to fix his because he got a brick by upgrading, and he was lucky enough to figure it out. Downgrading on the other hand ruins your device, every time
Sent from my MB860 using xda premium
7oucem said:
Come on guys. I really need help.
For those who think i was doing it 4 fun, i need it for work and i just wanted to fix it asap that's why i screwed up.
Click to expand...
Click to collapse
We are helping you, by telling you that there's nothing that you can do. Your phone is hard bricked. There is absolutely no way to recover from a hard brick, period. You need to replace the phone. That is the reality, and there is no getting around it.
I was running CM9 on my Atrix when my digitizer went bad and I got a dead spot. I submitted it for warranty and before I sent it I tried to put it back to normal. I did something wrong I guess and ended up with a different boot error (didn't even give me an error code the screen was black unless I plugged it in I just got the NV flash thing). Anyways, I sent it in and the same phone came back completely working with a fixed screen. I think when they get it they hook it up with a factory cable and flash it back to stock with the SBK, which we don't even have access too. Just send it in for warranty saying it has software problems, and I can almost guarantee you it will come back working.
BravoMotorola said:
Just send it in for warranty saying it has software problems, and I can almost guarantee you it will come back working.
Click to expand...
Click to collapse
He has no warranty.
CaelanT said:
He has no warranty.
Click to expand...
Click to collapse
Possible he does with motorola. OP there is a tool on motorola website to see if its under warranty. Maybe give that a shot.
Bro do some reseatch that error message is a soft brick I believe I ran into a similar issue when I first roote it last year
Just thought I would weigh in that I received this same error code after an attempted SBF flash of zomgunlock-lite.sbf, and thought all hope was lost, but then I found this post: http://forum.xda-developers.com/showpost.php?p=27158667&postcount=153
The instructions there helped me un-brick my phone, and I'm a happy camper once again

Regaining your warranty.

Hi there everyone. I just wanted to share my experience in regaining my voided warranty. Not too long ago, I had attempted rooting my galaxy s4 I9500 for the first time, it had been a successful root and went ahead with flashing a custom rom which had also been successful.
Now this is where I went wrong, being the first time I had ever attempted these things, I got rather excited and went a little too far without reading carefully and attempted installing a ROM from the I9505 section and the required gapps. As you can imagine, my device blacked out. At this point I started freaking out and decided to go to the Samsung care center not far from me. I explained what I had done and the technician informed me that I had lost my warranty but not to worry it could be restored.
I was told to give him an hour and when I returned I received my device with the stock firmware installed and a note informing me that my warranty had been given back to me. Here are the screens to prove it.
So for $15 I had my device restored to original factory settings and an intact warranty in writing from Samsung.
Where do you live?
VALYYYY said:
Where do you live?
Click to expand...
Click to collapse
Durban, South Africa.
Authed said:
Durban, South Africa.
Click to expand...
Click to collapse
Nice to know thanks .
Authed said:
Hi there everyone. I just wanted to share my experience in regaining my voided warranty. Not too long ago, I had attempted rooting my galaxy s4 I9500 for the first time, it had been a successful root and went ahead with flashing a custom rom which had also been successful.
Now this is where I went wrong, being the first time I had ever attempted these things, I got rather excited and went a little too far without reading carefully and attempted installing a ROM from the I9505 section and the required gapps. As you can imagine, my device blacked out. At this point I started freaking out and decided to go to the Samsung care center not far from me. I explained what I had done and the technician informed me that I had lost my warranty but not to worry it could be restored.
I was told to give him an hour and when I returned I received my device with the stock firmware installed and a note informing me that my warranty had been given back to me. Here are the screens to prove it.
So for $15 I had my device restored to original factory settings and an intact warranty in writing from Samsung.
Click to expand...
Click to collapse
No offence but the total in the second pic looks like 171 ????
How it is possible ??? Good anyway !
hypergamer1231 said:
No offence but the total in the second pic looks like 171 ????
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Click to collapse
He converted Rands to Dollar .
syedej123 said:
How it is possible ??? Good anyway !
Click to expand...
Click to collapse
No idea bud. Just sharing my experience.
Anakha56 said:
He converted Rands to Dollar .
Click to expand...
Click to collapse
Yeah This happened on the 2 of September. I'm not sure why it didn't occur to me to share this sooner. I should have. Hope this helps anyone.
Ohhh ok got it good stuff
Sent from my GT-I9500 using Tapatalk

i have no idea what i am doing!

hi there.
first of all couple weeks ago my phone went into a boot loop. went to phone shop and the guy fobbed me off because i didnt have insurance. so i went online to look for some help. discovered odin and used bootloader to get it out of loop. which wiped my imei number! now phone is useless, i have stalked forums and net for a while trying to get over this flashing new firm ware on my phone and trying to root it etc, but to be honest i try to follow guides but never seems to happen with me as something in the process is missing or not happening for me even with flashing the counter so i could send it to samsung( discovered i voided warranty not long after trying to DIY fix) wish i never botherd and stood my ground in phones 4 u to get them to send it away in first place!
i have gave up on me trying to do this as i dont think i have the know how to do this properly and i was wondering if theres anyone with the right knowhow here that i could send my phone to for recover the imei number so i can use it or atleast get it back to warranty worthiness as i desperately just want it working now
more than happy to cover the beer token fee ofcourse!
forgot to add i am uk based (cumbria at the moment tho i am from glasgow)
phone is a samsung s3 gt i9300
This is better suited for the Q/A section.
Uh, if your IMEI's gone then I don't think there's anything you can do to fix it... IMEI's are personal, not universal and if it's gone and you have no backup, well..... then you're SOL I'm afraid..
ahhh ok if an admin could move it to the right thread then sorry?
what does SOL mean? am sure i seen a thread where someone could change it tho?
as i said i dont know and i wish i never attempted this now.
turbonuts said:
ahhh ok if an admin could move it to the right thread then sorry?
what does SOL mean? am sure i seen a thread where someone could change it tho?
as i said i dont know and i wish i never attempted this now.
Click to expand...
Click to collapse
SOL = Sh*t Out of Luck
Yeah just report it and a mod will move it buddy :good:
turbonuts said:
hi there.
first of all couple weeks ago my phone went into a boot loop. went to phone shop and the guy fobbed me off because i didnt have insurance. so i went online to look for some help. discovered odin and used bootloader to get it out of loop. which wiped my imei number! now phone is useless, i have stalked forums and net for a while trying to get over this flashing new firm ware on my phone and trying to root it etc, but to be honest i try to follow guides but never seems to happen with me as something in the process is missing or not happening for me even with flashing the counter so i could send it to samsung( discovered i voided warranty not long after trying to DIY fix) wish i never botherd and stood my ground in phones 4 u to get them to send it away in first place!
i have gave up on me trying to do this as i dont think i have the know how to do this properly and i was wondering if theres anyone with the right knowhow here that i could send my phone to for recover the imei number so i can use it or atleast get it back to warranty worthiness as i desperately just want it working now
more than happy to cover the beer token fee ofcourse!
forgot to add i am uk based (cumbria at the moment tho i am from glasgow)
phone is a samsung s3 gt i9300
Click to expand...
Click to collapse
Which version of Android were you on when bootloop occurred and which version did you flash which led to corrupted IMEI?
What IMEI do you see now?
i have no idea mate i got the phone on contract from phones 4 u (orange) 13 months ago and i am not sure what i bootloaded it with but then flashed it with the orange firm ware from sammoblie imei number was a generic iirc one cant remember what it was but i gave it to someone local to try sort the other day and now it is 355829058952634/01 when i type *#06# but on back it should be 355829/05/895263/4 as on the back. it still comes up with the screen on front with lots of yellow text(details)
Load the correct firmware with Kies. Sometimes when you load the incorrect firmware, the IMEI goes missing. It happened to me once too. Kies can revive the IMEI if it was an incorrect firmware flash.
---------- Post added at 11:14 PM ---------- Previous post was at 11:13 PM ----------
You want to find out the firmware version that was recently flashed and your phone model number which is indicated underneath the battery.
This is really ridiculous that counter boy refused to have the phone back. Though you may get solution to your phone. But you should have gone to the consumer forum for such kind of thing or share this thing on social media sites as well as the issue get highlighted and this won't happen to someone else as well.

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