Hi All,
I've found myself in quite a bind. Today, my Spring Galaxy S4's screen spontaneously decided to stop working (the battery charging icon and the boot animations both do not show). I've contacted Samsung and they've agreed to bring it in for repairs, however, I am running cyanogenmod 11 and thus both the rom and the flash counter are obstacles to the repair. Flashing to stock wouldn't normally be a problem, however, I am having trouble getting into download mode reliably without seeing the screen (I know the command, but sometimes it will unreliably boot up). Additionally, the only method of resetting the flash counter i have found is triangle away, which would also require the screen turning on. Does anyone have any suggestions or links to threads that I may have missed regarding a similar problem? I didn't find anything in my searching the forums.
Michael
Atrius010 said:
Hi All,
I've found myself in quite a bind. Today, my Spring Galaxy S4's screen spontaneously decided to stop working (the battery charging icon and the boot animations both do not show). I've contacted Samsung and they've agreed to bring it in for repairs, however, I am running cyanogenmod 11 and thus both the rom and the flash counter are obstacles to the repair. Flashing to stock wouldn't normally be a problem, however, I am having trouble getting into download mode reliably without seeing the screen (I know the command, but sometimes it will unreliably boot up). Additionally, the only method of resetting the flash counter i have found is triangle away, which would also require the screen turning on. Does anyone have any suggestions or links to threads that I may have missed regarding a similar problem? I didn't find anything in my searching the forums.
Michael
Click to expand...
Click to collapse
So you have ZERO display on the screen at any time? If that's the case they can't tell it's not stock?? If it boots and you have usb access just grab whatever you need off of it. Do you ever get it into download mode at all? Can you get Odin to recognize it (com block is green)?? If it's boned for sure what do you have to loose if the Odin fails? It'll be fubar and they have even less of a chance of knowing it's not kosher.
Please anyone with a better idea correct me, but this is what I would do.
That's right, zero display on the screen at any time. Althought the capacitive buttons do appear to work. I can boot it into download mode and have used the info in the first post of this thread to remove cyanogenmod, but since I can't use my screen I can't see triangle away to reset the counter. Odin recognizes it at this point and I can flash whatever. I'm more concerned that Samsung has some way of reading the flashcount with a non-functional screen.
CyberpodS2 said:
So you have ZERO display on the screen at any time? If that's the case they can't tell it's not stock?? If it boots and you have usb access just grab whatever you need off of it. Do you ever get it into download mode at all? Can you get Odin to recognize it (com block is green)?? If it's boned for sure what do you have to loose if the Odin fails? It'll be fubar and they have even less of a chance of knowing it's not kosher.
Please anyone with a better idea correct me, but this is what I would do.
Click to expand...
Click to collapse
Atrius010 said:
That's right, zero display on the screen at any time. Althought the capacitive buttons do appear to work. I can boot it into download mode and have used the info in the first post of this thread to remove cyanogenmod, but since I can't use my screen I can't see triangle away to reset the counter. Odin recognizes it at this point and I can flash whatever. I'm more concerned that Samsung has some way of reading the flashcount with a non-functional screen.
Click to expand...
Click to collapse
Well, you have a non functional phone with a voided warranty so you have no choice but to send it in as is. Samsung will either fix it under warranty, fix it and charge you for the repair, or refuse to fix it and send it back to you. That is the chance we all take when we root and install custom roms. If you can get the stock rom flashed through odin then maybe you can connect it to a tv and access triangle away that way. The touch screen may still be responsive even though the screen is dead.
Well, issue resolved. Sprint was able to replace the backlight in my phone, and now my screen works. Thanks for all of your help anyways! As an added bonus, they reflashed my phone and the binary counter is now back to official status.
cruise350 said:
Well, you have a non functional phone with a voided warranty so you have no choice but to send it in as is. Samsung will either fix it under warranty, fix it and charge you for the repair, or refuse to fix it and send it back to you. That is the chance we all take when we root and install custom roms. If you can get the stock rom flashed through odin then maybe you can connect it to a tv and access triangle away that way. The touch screen may still be responsive even though the screen is dead.
Click to expand...
Click to collapse
Atrius010 said:
Well, issue resolved. Sprint was able to replace the backlight in my phone, and now my screen works. Thanks for all of your help anyways! As an added bonus, they reflashed my phone and the binary counter is now back to official status.
Click to expand...
Click to collapse
Just the binary count right? Not the Knox counter. That would be news.
Sent from my SGH-L720 using XDA Premium 4 mobile app
Sorry, I never had Knox given that I was always on MF9. Unfortunately now I'm missing stock recovery, but they flashed me back to 4.2.2 with MDC firmware.
CyberpodS2 said:
Just the binary count right? Not the Knox counter. That would be news.
Sent from my SGH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Related
I have the att s4 with the mf3 build which I received via an ota update. I recently did the root for this build which worked perfectly, afterwards I read through 47 pages of forums and was trying to do the work around djrbliss put out, around page 40 someone says if your phone is rooted just download goomanager and installscriptrecovery. then reboot recovery. I downloaded goomanager then installed script, after this I hit the reboot recovery and the phone went into download mode. and it will stay there. If i restart it returns to download mode. Any Ideas?
Im not 100% but u may hve read wrong. This has happened to everyone who has tryed to flash a recovery on mf3. You can only have root there is no custom recovery for this build. Ok now this is wat you do take your phone to bestbuy tell them kies f'd ur phone up nd they can reflash mf3.at this moment mf3 isnt available to general public
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Yeah, read the forums. I mean seriously, almost every other post, including the one you read, tells you that drjbliss's exploit was patched in mf3, and can brick your device if you attempt to install a custom recovery. It is, quite literally, the biggest topic in the S4 forums. Also, there is no odin flashable image for mf3, so you cannot return to stock without taking it to bestbuy. Read more in the q&a section, as this same mistake has been made and asked about at least a hundred times. Literally.
In conclusion, you have a paperweight till you take it to get it flashed back to normal.
ok thanks for the help
cooljg said:
ok thanks for the help
Click to expand...
Click to collapse
Read this thread. Best buy can flash the stock mf3 firmware and get your recovery back. http://forum.xda-developers.com/showthread.php?p=45457012
Either that or J-Tag.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Hey guys thanks for chiming in. I want to give a thank you to those who have gave me a serious answer. I will go back to best buy and try again, but I sent my wife up there and she said the cell phone department told her they do not flash firmware there. She said she asked them if the service section did and the lady told her no again. I am fairly familiar with flashing the firmware on an s3 I just haven't messed with the s4 that much,and obviously I didn't read as well as I thought I did or it wouldn't be bricked. I do have one other question tho if Best Buy can flash it back to stock firmware, is it safe to assume at some point I should be able to flash it back via odin when the mf3 build is released by sammobile? Either way if best buy doesn't flash it back i'm screwed on this one and i'll just have to pick up another s4 tomorrow. I just want to know if this one can be fixed i'd really hate to waste a perfectly good phone.
If and when mf3 firmware is available you should be able to flash with odin. Best buy seems to be using a new software package other than Odin so who knows if an odin package will be available.
I believe at best buy they have to have a "Samsung Experience" booth or area to do the flashing. The normal best buy service counter can't do it.
~wolverine~ said:
I believe at best buy they have to have a "Samsung Experience" booth or area to do the flashing. The normal best buy service counter can't do it.
Click to expand...
Click to collapse
Correct
Question on brick fix
Hey guys thanks for the helpful info. I took it to the samsung experience part of best buy and the guy fixed it. He didn't have to flash the firmware tho, he took the back off and replaced the battery then I don't know what combination of buttons he hit or what but he held something and it was able to reset the phone and came up normally. Does anyone know what he could of hit? The phone was stuck in download mode no matter what you hit it would only reset to it. I had tried booting and holding volume up and home and releasing home for the recovery boot. As a recap of what happened I had rooted the phone and then downloaded goomanager and ran the installed script option under settings then I reset and was stuck in download mode. I just found it crazy that he never had to hook it to his computer to fix it.
cooljg said:
Hey guys thanks for the helpful info. I took it to the samsung experience part of best buy and the guy fixed it. He didn't have to flash the firmware tho, he took the back off and replaced the battery then I don't know what combination of buttons he hit or what but he held something and it was able to reset the phone and came up normally. Does anyone know what he could of hit? The phone was stuck in download mode no matter what you hit it would only reset to it. I had tried booting and holding volume up and home and releasing home for the recovery boot. As a recap of what happened I had rooted the phone and then downloaded goomanager and ran the installed script option under settings then I reset and was stuck in download mode. I just found it crazy that he never had to hook it to his computer to fix it.
Click to expand...
Click to collapse
Hmm, that is interesting. Did he replace the battery temporarily while 'resetting the phone with combination of buttons'?
Or did he place the battery inside and let you have it?
Sounds like a simple factory reset...
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
haremmon said:
Hmm, that is interesting. Did he replace the battery temporarily while 'resetting the phone with combination of buttons'?
Or did he place the battery inside and let you have it?
Click to expand...
Click to collapse
He originally plugged my phone up when I gave it to him but it wouldn't come on so he unplugged it and replaced the battery. The battery I had was completely dead. After he replaced the battery he turned it on and it went to the download screen with the little green alien. After that he held some buttons and kept looking at the back and then the front of the phone. I couldn't really see what he hit but shortly afterwards it came up with my lock screen picture. After that he said it doesn't need flashing but he would flash the firmware if I wanted so I said ok and he did. I have the phone now working great but it doesn't show rooted anymore.
Omg how do people not know this already. I have had my S4 for 2 days even i know better and I cant believe people dont read
Hi guys, I recently had the misfortune of getting my Nexus 7 bricked.
Right. So if I claim warranty, how do I go about it? I don't mean the contacting htem and stuff. But what do I say to them to ensure maximum chance of getting the warranty?
I mean, I have voided the warranty by installing custom software on my Nexus. But is there any way I could actually logically persuade them to give me warranty? Or is it just luck? Hoping you get a not-so-smart technician to verify it is suitable for warranty?
Sent from my GT-S5570 using xda app-developers app
nobody_nowhere said:
Hi guys, I recently had the misfortune of getting my Nexus 7 bricked.
Right. So if I claim warranty, how do I go about it? I don't mean the contacting htem and stuff. But what do I say to them to ensure maximum chance of getting the warranty?
I mean, I have voided the warranty by installing custom software on my Nexus. But is there any way I could actually logically persuade them to give me warranty? Or is it just luck? Hoping you get a not-so-smart technician to verify it is suitable for warranty?
Sent from my GT-S5570 using xda app-developers app
Click to expand...
Click to collapse
Just call & request an RMA number. If it's truly bricked, they will not be able to ascertain that you installed a custom ROM.
Thank you for that answer but I thought RMAs were for when you returned the device within the first 15days?
And sadly, its obvious that there is a custom rom instAlled. Its hardbricked with an unstoppable bootloop, showing Clockworkmod recovery
Sent from my GT-S5570 using xda app-developers app
What if i do specify some hardware fault that my nexus did have? Like the ghost touch issue. could i get it replaced under that pretext?
Sent from my GT-S5570 using xda app-developers app
Sorry for bumping but I really do need some help. Please?
Sent from my GT-S5570 using xda app-developers app
nobody_nowhere said:
Thank you for that answer but I thought RMAs were for when you returned the device within the first 15days?
And sadly, its obvious that there is a custom rom instAlled. Its hardbricked with an unstoppable bootloop, showing Clockworkmod recovery
Sent from my GT-S5570 using xda app-developers app
Click to expand...
Click to collapse
Why do you say that it is hard bricked? It's near impossible to hard brick a Nexus device. If you see the Google logo when the device powers on, you should be able to go into fastboot mode. Then just use fastboot commands to flash TWRP or CWM recovery and then just flash a ROM from recovery.
veeman said:
Why do you say that it is hard bricked? It's near impossible to hard brick a Nexus device. If you see the Google logo when the device powers on, you should be able to go into fastboot mode. Then just use fastboot commands to flash TWRP or CWM recovery and then just flash a ROM from recovery.
Click to expand...
Click to collapse
Yea, it is hard-bricked. As it is stuck in a bootloop involving CWM-Fastboot-CWM------
It's a long story, which is actually in this thread. http://forum.xda-developers.com/showthread.php?t=2468392
The circumstances of my bootloop are eerily similar, right down to the name of rom I flashed. Or it's probably because of that.
I flashed a new ROM (Kaos Droid 7.0.0) and the fitting gapps some minutes ago from CWM Touch. Everything worked as supposed, no errors, no warnings, nothing. Then I rebooted the Nexus 7 and now it's stuck in the worst bootloop I have seen so far:
The Google Screen appears, stays for some seconds, then I see a screen with the CWM Logo and the text "ClockworkmodRecovery 6.0.38", after this the device seems to reboot and the sequence starts from the beginning again.
I can not get into recovery, I can connect to my PC via USB but connection and disconnection happens every few seconds (because of the bootloop).
Click to expand...
Click to collapse
But I'd rather you answered my questions about warranty since this problem seems totally unfixable. It doesn't respond to any keypress I make except for long-press power.
nobody_nowhere said:
Yea, it is hard-bricked. As it is stuck in a bootloop involving CWM-Fastboot-CWM------
It's a long story, which is actually in this thread. http://forum.xda-developers.com/showthread.php?t=2468392
The circumstances of my bootloop are eerily similar, right down to the name of rom I flashed. Or it's probably because of that.
But I'd rather you answered my questions about warranty since this problem seems totally unfixable. It doesn't respond to any keypress I make except for long-press power.
Click to expand...
Click to collapse
Weird. But if it's rather obvious that you voided the warranty, I don't think they'll send you a new one.
That's the problem. The Google logo does appear and technically I'm supposed to be able to use my fastboot commands to undo the issue. But it doesn't work. Since the nexus doesn't respond to a single button press. So I cannot enter fastboot mode proper.
Yea, I knew that. But what if I get it replaced on some other reason than that?
Sent from my GT-S5570 using xda app-developers app
BrianXP7 said:
Did you somehow interrupted a bootloader flash or wrote "fastboot erase bootloader"? If not and the "Google" logo still appears, you really don't need an RMA.
Click to expand...
Click to collapse
No. It's like when you type reboot recovery. It just goes directly into cwm. And then it reboots and again. And again.
https://dl.dropboxusercontent.com/u/12668781/Nexus7_bootloop.mkv
BrianXP7 said:
Since you can't access MTP, you can try ADB Sideload. (It's a feature in later versions of ClockworkMod Recovery and Team Win Recovery. Why are you still using CWM by the way?) It'll transfer the flashable ZIP to the root of /sdcard and it'll flash immediately after.
RMAs should be only used for last resort bootloader bricks if you don't have access to the proprietary blobs. Luckily, you're fine.
Click to expand...
Click to collapse
Mate, my nexus does not respond in any way to the keypresses I make. So I cannot access clockworkmod, or fastboot mode, or even try to force a regular boot. It just bootloops on and on, completely unimpressed by my presses
BrianXP7 said:
Oh, my mistake. I didn't see your video. Sorry about that. (Bootlooping might be incorrect terminology for recovery. I'm not sure.) Try reflashing another recovery image like TWRP instead? That's the best I can give you for now.
Click to expand...
Click to collapse
Okay, I love that you're atleast trying to help. But the point is I literally have no way of flashing anything on it. I cannot do anything to it, bro. Whatever I do it just keeps bootlooping on and on. If I could access fastboot, I could easily fix this problem but I can't so.
I'd love your feedback concerning what I should do with regards to warranty
BrianXP7 said:
Again, it's not a bootloader brick. You don't need an RMA. In the video, you simply left it booting normally (then falling back to recovery). Also, it's not recovery's issue. It's probably the internal ROM that's made unbootable by some kind of OTA update.
To enter Fastboot mode, turn off your device completely. After, hold Power + Volume Down. Release Power (keep holding Volume Down) when "Google" displays. If done successfully, it'll display an Android lying down. That's Fastboot mode.
Unless you somehow damaged your hardware keys, you might be completely screwed. In order for your RMA to be accepted, you need to remove any trace of modification and relocking the bootloader. If you did restore it to an RMA acceptable state, it's already usable. (Screwing with the bootloader completely, or APX mode, will be accepted as they can't detect if you unlocked the bootloader or not.)
Click to expand...
Click to collapse
hmmmm. Is there a way of completely disabling the bootloader or something?
BrianXP7 said:
Yes, but you need access to Fastboot. If you did have access Fastboot, might as well fix it yourself. Basically, you flashed an incorrect bootloader image or interrupt the writing process. (Just don't think about it unless you have a bootloader backup.)
Click to expand...
Click to collapse
Okay, Can you do something for me?
Type su and then reboot recovery on the terminal.
Now when the Google Image is shown in the beginning, can you try to put it in Fastboot mode instead? Power + Volume Down, like you said.
Tell me if it works
BrianXP7 said:
What? I think you're over-complicating things. You don't even seem to try.
Just turn your device off. (Forced, normally, however you want.) Hold Power + Volume Down until "Google" appears. (That's when you release the power button but keep holding Volume Down.) If you see an Android laying down with a few options such as "Reboot normally", you're in Fastboot mode.
After that, just flash the stock factory images. It's as simple as that.
Click to expand...
Click to collapse
Did you try to do that for me?
I need You to do that for me. And tell me if it works. My Nexus 7 simply cannot be saved. Whatever I do, It doesn't respond. I know all about Fastboot mode, and recovery mode, and flashing factory images. I'm not a n00b like you seem to think. I do have a problem, but it seems to have been caused by random hardware fault rather than a fault on my part. But the result is the same.
nobody_nowhere said:
Did you try to do that for me?
I need You to do that for me. And tell me if it works. My Nexus 7 simply cannot be saved. Whatever I do, It doesn't respond. I know all about Fastboot mode, and recovery mode, and flashing factory images. I'm not a n00b like you seem to think. I do have a problem, but it seems to have been caused by random hardware fault rather than a fault on my part. But the result is the same.
Click to expand...
Click to collapse
@GedBlake;, you're the only person who understood my problem and tried to help me before. Could you perhaps do the same again?
nobody_nowhere said:
@GedBlake;, you're the only person who understood my problem and tried to help me before. Could you perhaps do the same again?
Click to expand...
Click to collapse
Hi, nobody_nowhere..
I will try, but I'm not quite what it is you're asking of me...
If it's concerning RMA, then I don't think I'm going to be of much help, I'm afraid... as I don't know the procedure for claiming under warranty (ie., RMA), having never done it myself.
My own Nexus 7 is just a liitle over a year old now, and I've so far been fortunate in having only had minor, and easily recoverable softbrick/bootloop type situations.
In your second post on this thread, you suggest that RMAs were time limited to just 15 days. I'm not completely sure, but I think this is incorrect. In most countries/jurisdictions, warranties usually run for 12 months. This is certainly the case here in the UK.
The thread you mention, well, having read it yourself, you'll know that I attempted to resolve the problem experienced by the OP of that thread... and it all came to nothing in the end.
There seems to be two recognisable categories of 'brick'... hardbrick, typically caused by a damaged, corrupt or wholly erased bootloader... and softbrick, which can have any number of causes, but is usually always resolvable - principally by accessing fastboot mode. Fastboot mode, is a sort of a 'get-out-of-jail' free card... and I've used it many times in the past.
But if you can't access fastboot mode (apropos of your current predicament), but the bootloader still works (if it didn't, NOTHING AT ALL would happen), your technically not hardbricked.
You have an unrecoverable soft brick... semi-hardbrick maybe? - a third category of 'brick'??
With regard to claiming under warranty... as I've already said, I really have no idea how to go about doing this, but I assume some sort of 'phone conversation would initially start the ball rolling and some questions would be asked of the owner of the Nexus 7...
...but, if it is unambiguously clear (and it sounds like it is, with CWM boot looping), that you've installed custom software, then there's no point in being disingenuous. As soon as they receive the device, they'll know. It you're honest with them, you might have a fair chance of them fixing it. If you lie outrightly, your credibility suffers.
Your best bet, I think, is to emphasize that's it's a hardware issue - emphasize the buttons aren't working properly. Emphasize that you're a knowledgeable Android user, and you're familiar with fastboot, and flashing custom software. The idea, here, is to make it more of a hardware problem, than a software problem - because it then throws the ball back into their court. And personally, I happen to think it is a hardware problem. I have no idea if this will work or not - I'm really just guessing here.
Whether installing custom software itself is sufficient to void warranty is a discussion that could fill an entire thread many pages over, such is the ambiguity of the issue.
It's generally considered, though, that unlocking the bootloader alone, is enough to leave your warranty in tatters... but flashing a Google factory stock image requires the bootloader to be unlocked anyway. So, I'm not quite sure how that contradiction squares itself away!
Indeed the flash-all.* script, that ships with factory stock images, unlocks the bootloader as matter of course. Of course, Google recommend re-locking the bootloader afterwards.
And what of Nexus 7 Jellybean 4.2.2 users, several months ago, who could root without unlocking the bootloader at all, using the motochopper "exploit".
Does rooting with an exploit count as installing custom software... you're messing with /system after all?
Ultimately though, I think that you may have to face an unpalatable truth - that tinkering with your device, does sometimes go wrong... in ways that leave even the most experienced users baffled (and I'm not even close to that level of knowledge and expertise).
There are some posters, here on XDA, who have in their sig., a list of previously owned devices... crossed out... and the word BRICKED next to them. These are the guys with thousands of posts to their name... and their 'graveyard' of dead devices are their metaphorical battlescars.
As soon as you type fastboot oem unlock, you're tacitly accepting that this may happen to you some day... you've effectively 'removed the back' of of that expensive clock/watch/HiFi system or Nexus 7... in the belief you can make it 'go' faster or perform better. Most of the time, you will be successful, and you will make it perform better, with whatever Custom ROM or kernel you've chosen to install.
But sometimes, something will go so horribly wrong... that there is no way back.
And all that is then left is the capriciousness of the company you have warranty with (via RMA)... and you're own negotiating skills.
I really do wish there was some button sequence, or command line I could suggest... but when dealing with the warranty people... you're on your own, sorry to say. Ultimately, and essentially... they may choose to repair it, or not. And beyond that, there's not much else I can add.
Except... best of luck.
Rgrds,
Ged.
Hey guys.
Tonight I rooted my phone with the hopes of everything going smooth, it didn't. It was a nightmare rooting the phone itself.
I was trying to install TWRP recovery through Goomanager but that didn't work so I did it through fast boot and terminal emulator with the commands.
After it was done I rebooted my phone and it just went to a black screen with the blue notification light. Then the phone turned off. I can't turn it on at all nor can I get it to go into download mode.
I recently just got this phone, one week ago to be exact, as an early Christmas present and I haven't really even been able to enjoy the phone because I've had the flu. I just now recovered from it and this happens.
I am in a insanely bad situation.
Is there anything at all I can do? Please help me...
dotkong said:
Hey guys.
Tonight I rooted my phone with the hopes of everything going smooth, it didn't. It was a nightmare rooting the phone itself.
I was trying to install TWRP recovery through Goomanager but that didn't work so I did it through fast boot and terminal emulator with the commands.
After it was done I rebooted my phone and it just went to a black screen with the blue notification light. Then the phone turned off. I can't turn it on at all nor can I get it to go into download mode.
I recently just got this phone, one week ago to be exact, as an early Christmas present and I haven't really even been able to enjoy the phone because I've had the flu. I just now recovered from it and this happens.
I am in a insanely bad situation.
Is there anything at all I can do? Please help me...
Click to expand...
Click to collapse
In these situations its best to provide as much information as possible. What was your Baseband? MDL? MF3? if you have no idea what any of this means....then you shouldn't be trying to flash anything on your phone, atleast not until after doing a ton of research. Your best bet is to try and get it into download mode and ODIN back to a stock image. If you can't get into download mode then unfortunately there isn't much you can do. You can try going to a best buy and see if they can flash it for you. You should know that if you're on MF3 you CANNOT flash a custom recovery other than SafeStrap. Hope some if this helps.
This phone is super special with special needs.if you can get it into DL mode than SEARCH for the Odin files that are floating around here.this phone will teach you how to read again
Sent from my ATT S4 MF3 using Tapatalk
If the phone is new like you said, its a good chance the model is MF3. The custom recovery you installed doesnt work for that model which more than likely cased or helped cause your issue. If you dont know the model and your phone won't turn on...the model number is listed on the box (assuming you still have it).
The TC mentioned he can't obtain DL mode so I'm not sure how the using odin will help him since it won't recognize his phone. I'd try best buy and go from there. If you try to have it warrentied while pleading the "I dont know what happened" card to your carrier...just be warned, if they replace it and find out it was rooted or messed with than they will charge your account the full retail cost. I've had many phones replace via manufacturers warranty and that is the first thing they tell me. It can even be an issue if the screen has a tiny scratch. Hope it works out.
brought to you by my not so sexy GS4 MF3
nash2000 said:
If the phone is new like you said, its a good chance the model is MF3. The custom recovery you installed doesnt work for that model which more than likely cased or helped cause your issue. If you dont know the model and your phone won't turn on...the model number is listed on the box (assuming you still have it).
The TC mentioned he can't obtain DL mode so I'm not sure how the using odin will help him since it won't recognize his phone. I'd try best buy and go from there. If you try to have it warrentied while pleading the "I dont know what happened" card to your carrier...just be warned, if they replace it and find out it was rooted or messed with than they will charge your account the full retail cost. I've had many phones replace via manufacturers warranty and that is the first thing they tell me. It can even be an issue if the screen has a tiny scratch. Hope it works out.
brought to you by my not so sexy GS4 MF3
Click to expand...
Click to collapse
He he can't turn it on best buy isn't going to help either. No one will be able to tell it's rooted either. Just take it back to where you got it and tell them it won't turn on. If it does turn on then you can Odin it.
dotkong said:
Hey guys.
Tonight I rooted my phone with the hopes of everything going smooth, it didn't. It was a nightmare rooting the phone itself.
I was trying to install TWRP recovery through Goomanager but that didn't work so I did it through fast boot and terminal emulator with the commands.
After it was done I rebooted my phone and it just went to a black screen with the blue notification light. Then the phone turned off. I can't turn it on at all nor can I get it to go into download mode.
I recently just got this phone, one week ago to be exact, as an early Christmas present and I haven't really even been able to enjoy the phone because I've had the flu. I just now recovered from it and this happens.
I am in a insanely bad situation.
Is there anything at all I can do? Please help me...
Click to expand...
Click to collapse
Pull the battery and wait a minute. Then replace it and see if you can use the correct key combo to get into recovery. If you fix it or get it replaced I suggest you do a lot of reading and learning before doing anything else. Good luck.
Bricked Galaxy S4
I've been there my self. The best and fastest thing to do now is go on the Wed and look up mobiletechvideo .
The guys are great. The turn around is fast.
Thread cleaned and closed.
XDA does not condone fraud in any form.
Hey guys, I'm in a jam, and I'd be extremely grateful for any help.
The problem is this: I just updated to the KitKat leak, and in the process, realized that my GPS radio is dead.
I've come to the conclusion that the dead GPS radio likley had nothing to do with the KitKat update. No one else has had the problem, and I have the problem under the odex and deodex version. It was probably just bad timing. But trading in the phone under warranty could be a problem for mw.
I'm returning my phone to samsung. I'd like to make it look untampered with, or at least get a working stock recovery on it. Is it possible to remove safestrap, restore the stock firmware, ROM and recovery? I honestly don't care if KNOX is tripped. I don't think they'll give me a hard time as long as it boots the way the techs will expect it to.
As it stands, any attempt to boot into recovery causes a bootloop. Any attempt to boot into safemode causes a bootloop. Any attempt to reboot as normal brings me to the safestrap interface as expected.
Any suggestions?
flossdaily said:
Hey guys, I'm in a jam, and I'd be extremely grateful for any help.
The problem is this: I just updated to the KitKat leak, and in the process, realized that my GPS radio is dead.
I've come to the conclusion that the dead GPS radio likley had nothing to do with the KitKat update. No one else has had the problem, and I have the problem under the odex and deodex version. It was probably just bad timing. But trading in the phone under warranty could be a problem for mw.
I'm returning my phone to samsung. I'd like to make it look untampered with, or at least get a working stock recovery on it. Is it possible to remove safestrap, restore the stock firmware, ROM and recovery? I honestly don't care if KNOX is tripped. I don't think they'll give me a hard time as long as it boots the way the techs will expect it to.
As it stands, any attempt to boot into recovery causes a bootloop. Any attempt to boot into safemode causes a bootloop. Any attempt to reboot as normal brings me to the safestrap interface as expected.
Any suggestions?
Click to expand...
Click to collapse
Are you able to get into download mode by holding Power, Home and Volume Down while the phone is off? If you are you just need to flash the MJE .md5 file in Odin and you'll be all set. You can find the file and instructions HERE.
Thanks. I'll check out that link.
airmaxx23 said:
Are you able to get into download mode by holding Power, Home and Volume Down while the phone is off? If you are you just need to flash the MJE .md5 file in Odin and you'll be all set. You can find the file and instructions HERE.
Click to expand...
Click to collapse
Yes, I certainly can get into download mode. Thank you for think link.
flossdaily said:
Yes, I certainly can get into download mode. Thank you for think link.
Click to expand...
Click to collapse
It's a quick process and shouldn't take long, you just need the MJE .md5 file.
Hi everyone, I've searched and tried some solutions for this but the problem is the display is permanently black, not even samsung logo is displayed on bootup.
My GT-i9505 has a CWM recovery installed and a custom ROM, and today it notified me that SU Binary needs to be updated, so I updated it and it said Success, recommend to reboot, which I did.
It seemed to boot up but the display was constantly black. Manually turned it off by holding down power button, then restarted but still nothing.
I have Odin and samsung drivers etc, just not sure if I should try and flash a stock/new Custom ROM from Odin or if theres an easier way to do it (maybe someone can guide me thru the CWM recovery and be my eyes since my screen is Black?)
Please and thank you.
First of all, you better switch to TWRP.
Second, maybe try flashing a SuperSU zip through the recovery.
If that doesn't work, then try dirty flashing your current rom again.
GDReaper said:
First of all, you better switch to TWRP.
Second, maybe try flashing a SuperSU zip through the recovery.
If that doesn't work, then try dirty flashing your current rom again.
Click to expand...
Click to collapse
Thanks for the goble-de-goop, I have no idea what you are saying (this is n00b friendly forum topic!) and how can I even try that when there's nothing but blackness on my screen?
It is booting and running, touch is working etc but I'm completely blind. Can someone please try to help with n00b friendly suggestions, will flashing a new Custom ROM work? And I'd like to know what has happened after the SU binary update that caused screen/backlight to become non-functional...
Just to point out, I'm not being rude I am being up-front, the first reply I get from here is exactly what I expected, not n00b friendly but more of a suggestion from a nerd who wants to show the other readers that he really 'knows his stuff', however un-useful it is.
I know a little but not enough to solve this on my own, I'm hoping someone out there see's this and unselfishly suggests something without turning it into debate about n00bs not asking the right questions in the right place at the right time!
My phone doesn't work, I need it to work, stupid SU binary update has screwed it, please help!
Pandemic_ said:
Thanks for the goble-de-goop, I have no idea what you are saying (this is n00b friendly forum topic!) and how can I even try that when there's nothing but blackness on my screen?
It is booting and running, touch is working etc but I'm completely blind. Can someone please try to help with n00b friendly suggestions, will flashing a new Custom ROM work? And I'd like to know what has happened after the SU binary update that caused screen/backlight to become non-functional...
Just to point out, I'm not being rude I am being up-front, the first reply I get from here is exactly what I expected, not n00b friendly but more of a suggestion from a nerd who wants to show the other readers that he really 'knows his stuff', however un-useful it is.
I know a little but not enough to solve this on my own, I'm hoping someone out there see's this and unselfishly suggests something without turning it into debate about n00bs not asking the right questions in the right place at the right time!
My phone doesn't work, I need it to work, stupid SU binary update has screwed it, please help!
Click to expand...
Click to collapse
...err...wow...
do you have a HDMI adaptor cable aka MHL adaptor or a chromecast type device at home ? it maybe that your screen has just died and that it's nothing to do with the binary (if it's booting normally albeit with a blank screen).
_neutron_ said:
...err...wow...
Click to expand...
Click to collapse
Starting to think XDA is not the right place to ask for help...
3mel said:
do you have a HDMI adaptor cable aka MHL adaptor or a chromecast type device at home ? it maybe that your screen has just died and that it's nothing to do with the binary (if it's booting normally albeit with a blank screen).
Click to expand...
Click to collapse
Good idea, I do have chromecast but will need mini HDMI cable/adaptor to check. Although it would be massive odds against random screen death, since it was immediately after reboot from SU binary.
Thanks for the intelligent reply, glad to see there are still some helpful people here.
if you can borrow a lead and your screen is being mirrored you can download an image file of TWRP and flash it with flashify from the store. I doubt screen mirroring works from the recovery
http://play.google.com/store/apps/details?id=com.cgollner.flashify
unzip the attached file and copy it to your SDcard then find it within the flashify app...
Awesome OK that gives me a starting point TY. When I connect the MHL adapter will it mirror automatically or will I have to try to blindly press the mirror symbol? I haven't used an MHL adapter/cable before. If it works then I'll use Flashify and hope it restores the phone screen.
if it's going to work it will work without any selecting of options, it's automatic...
If the you run out of solutions, you could flash a stock ROM back to your phone as this will bring the phone back to the factory settings; however, you will lose your data and installed apps.
If you decide to flash back to stock using Odin, I suggest launching Odin, uncheck everything except f.reset time, connect the phone in download mode, flash the rom, when you see the word "reset" in the status window, remove the USB cable from the phone, remove the battery, wait 5 seconds and replace the battery, boot into recovery, perform a factory reset, and reboot. Be sure to use the stock firmware from sammobile.com for your phone.
Pandemic_ said:
Thanks for the goble-de-goop, I have no idea what you are saying (this is n00b friendly forum topic!) and how can I even try that when there's nothing but blackness on my screen?
It is booting and running, touch is working etc but I'm completely blind. Can someone please try to help with n00b friendly suggestions, will flashing a new Custom ROM work? And I'd like to know what has happened after the SU binary update that caused screen/backlight to become non-functional...
Just to point out, I'm not being rude I am being up-front, the first reply I get from here is exactly what I expected, not n00b friendly but more of a suggestion from a nerd who wants to show the other readers that he really 'knows his stuff', however un-useful it is.
I know a little but not enough to solve this on my own, I'm hoping someone out there see's this and unselfishly suggests something without turning it into debate about n00bs not asking the right questions in the right place at the right time!
My phone doesn't work, I need it to work, stupid SU binary update has screwed it, please help!
Click to expand...
Click to collapse
Since you said you have CWM recovery and a rom installed I assumed you would knew how to flash stuff. Unless they were flashed by somebody else?
Anyway, flashing SuperSU.zip is as easy as googling for the zip then boot into recovery and flash the zip file.
Unless the recovery is dark too. Then that's a problem.
And flashing the rom again is done the same way. No need for TVs and chromecasts.
Theoretically, flashing the SuperSU.zip should work, as it replaces the binaries.
Flashing the rom should work too. Unless you have a dead screen. Then no software can fix it.
When you're using apps that modify system files things like this can happen. Something may have went wrong during the update.
@GDReaper he's already said "how can I even try that when there's nothing but blackness on my screen?" to your suggestion of flashing via recovery so MHL will help him
1) to see if the phone is running normal minus the screen
2) to replace CWM as you suggested without using recovery (which he won't be able to do even with MHL).
3mel said:
@GDReaper he's already said "how can I even try that when there's nothing but blackness on my screen?" to your suggestion of flashing via recovery so MHL will help him
Click to expand...
Click to collapse
So I probably misunderstood him. He said it is booting and so I thought that, during the booting, the screen works, and only when you are about to go into the OS the screen is black (As it happened to me before). My bad.
If the screen is black during the whole process it means the screen is busted. And it was probably just a coincidence, as I don't really see how updating the su binaries can damage the screen.
GDReaper said:
So I probably misunderstood him. He said it is booting and so I thought that, during the booting, the screen works, and only when you are about to go into the OS the screen is black (As it happened to me before). My bad.
If the screen is black during the whole process it means the screen is busted. And it was probably just a coincidence, as I don't really see how updating the su binaries can damage the screen.
Click to expand...
Click to collapse
Ok thanks man, it's dark in recovery too unfortunately. Will update again after trying the MHL cable. :good:
Pandemic_ said:
Ok thanks man, it's dark in recovery too unfortunately. Will update again after trying the MHL cable. :good:
Click to expand...
Click to collapse
Ok. Then it is definitely a screen problem. Changing software won't fix it.
You have to get a new screen.
I've tried the cable, no output to HDMI though. Phone is operating but in complete black screen from power on. Have tried to tap the screen mirroring button blindly (by touching all the top system buttons one by one) but no change. This leads me to think it is a software/firmware issue, somehow the SU binary has affected graphics output???
So my only chance now is try to flash using Odin? I have downloaded a new Custom ROM, ResurrectionRemix-M-v5.6.4-20160223-jfltexx but I think I can only flash that one using recovery which will be difficult blind, unless someone can give me precise button sequence. Unfortunately I can't remember exactly what recovery I have on there, but I think it may be the touch version...
I flashed TWRP using Odin no probs, but still no use as screen is still blank from power on.
I was going to revert to stock first but sammobile.com downloads at only 15kb/s so I'm not waiting 2 days for that 1.5gb download.
Can someone please give me a link to a good download for my GT-i9505, that I can flash with Odin. I want a light Custom ROM but if not possible to flash from PC then I'll try stock first.
Thanks,
Hi guys, I have a similar problem. I had a notification saying I need to "Update the #SU Binary". There was issues with the update, it gave me the option of restarting or trying the update again. I selected to try the update again. It failed again and now the screen is black with constant error messages, saying "Unfortunately, Galaxy Apps has stopped", "Unfortunately, S Health has stopped". Pretty much the same error message recurring with every app that would normally run on start up, then the phone just reboots itself every 5 minutes after the error messages have all done a round. I am desperate to recover the data on the phone.
Pandemic_ said:
I flashed TWRP using Odin no probs, but still no use as screen is still blank from power on.
I was going to revert to stock first but sammobile.com downloads at only 15kb/s so I'm not waiting 2 days for that 1.5gb download.
Can someone please give me a link to a good download for my GT-i9505, that I can flash with Odin. I want a light Custom ROM but if not possible to flash from PC then I'll try stock first.
Thanks,
Click to expand...
Click to collapse
SamFirm should speed things up.
---------- Post added at 07:37 AM ---------- Previous post was at 07:34 AM ----------
leNoobe said:
Hi guys, I have a similar problem. I had a notification saying I need to "Update the #SU Binary". There was issues with the update, it gave me the option of restarting or trying the update again. I selected to try the update again. It failed again and now the screen is black with constant error messages, saying "Unfortunately, Galaxy Apps has stopped", "Unfortunately, S Health has stopped". Pretty much the same error message recurring with every app that would normally run on start up, then the phone just reboots itself every 5 minutes after the error messages have all done a round. I am desperate to recover the data on the phone.
Click to expand...
Click to collapse
There isn't much you can do. Backup user data and factory reset.