Black screen after SU Binary update - Galaxy S 4 Q&A, Help & Troubleshooting

Hi everyone, I've searched and tried some solutions for this but the problem is the display is permanently black, not even samsung logo is displayed on bootup.
My GT-i9505 has a CWM recovery installed and a custom ROM, and today it notified me that SU Binary needs to be updated, so I updated it and it said Success, recommend to reboot, which I did.
It seemed to boot up but the display was constantly black. Manually turned it off by holding down power button, then restarted but still nothing.
I have Odin and samsung drivers etc, just not sure if I should try and flash a stock/new Custom ROM from Odin or if theres an easier way to do it (maybe someone can guide me thru the CWM recovery and be my eyes since my screen is Black?)
Please and thank you.

First of all, you better switch to TWRP.
Second, maybe try flashing a SuperSU zip through the recovery.
If that doesn't work, then try dirty flashing your current rom again.

GDReaper said:
First of all, you better switch to TWRP.
Second, maybe try flashing a SuperSU zip through the recovery.
If that doesn't work, then try dirty flashing your current rom again.
Click to expand...
Click to collapse
Thanks for the goble-de-goop, I have no idea what you are saying (this is n00b friendly forum topic!) and how can I even try that when there's nothing but blackness on my screen?
It is booting and running, touch is working etc but I'm completely blind. Can someone please try to help with n00b friendly suggestions, will flashing a new Custom ROM work? And I'd like to know what has happened after the SU binary update that caused screen/backlight to become non-functional...
Just to point out, I'm not being rude I am being up-front, the first reply I get from here is exactly what I expected, not n00b friendly but more of a suggestion from a nerd who wants to show the other readers that he really 'knows his stuff', however un-useful it is.
I know a little but not enough to solve this on my own, I'm hoping someone out there see's this and unselfishly suggests something without turning it into debate about n00bs not asking the right questions in the right place at the right time!
My phone doesn't work, I need it to work, stupid SU binary update has screwed it, please help!

Pandemic_ said:
Thanks for the goble-de-goop, I have no idea what you are saying (this is n00b friendly forum topic!) and how can I even try that when there's nothing but blackness on my screen?
It is booting and running, touch is working etc but I'm completely blind. Can someone please try to help with n00b friendly suggestions, will flashing a new Custom ROM work? And I'd like to know what has happened after the SU binary update that caused screen/backlight to become non-functional...
Just to point out, I'm not being rude I am being up-front, the first reply I get from here is exactly what I expected, not n00b friendly but more of a suggestion from a nerd who wants to show the other readers that he really 'knows his stuff', however un-useful it is.
I know a little but not enough to solve this on my own, I'm hoping someone out there see's this and unselfishly suggests something without turning it into debate about n00bs not asking the right questions in the right place at the right time!
My phone doesn't work, I need it to work, stupid SU binary update has screwed it, please help!
Click to expand...
Click to collapse
...err...wow...

do you have a HDMI adaptor cable aka MHL adaptor or a chromecast type device at home ? it maybe that your screen has just died and that it's nothing to do with the binary (if it's booting normally albeit with a blank screen).

_neutron_ said:
...err...wow...
Click to expand...
Click to collapse
Starting to think XDA is not the right place to ask for help...

3mel said:
do you have a HDMI adaptor cable aka MHL adaptor or a chromecast type device at home ? it maybe that your screen has just died and that it's nothing to do with the binary (if it's booting normally albeit with a blank screen).
Click to expand...
Click to collapse
Good idea, I do have chromecast but will need mini HDMI cable/adaptor to check. Although it would be massive odds against random screen death, since it was immediately after reboot from SU binary.
Thanks for the intelligent reply, glad to see there are still some helpful people here.

if you can borrow a lead and your screen is being mirrored you can download an image file of TWRP and flash it with flashify from the store. I doubt screen mirroring works from the recovery
http://play.google.com/store/apps/details?id=com.cgollner.flashify
unzip the attached file and copy it to your SDcard then find it within the flashify app...

Awesome OK that gives me a starting point TY. When I connect the MHL adapter will it mirror automatically or will I have to try to blindly press the mirror symbol? I haven't used an MHL adapter/cable before. If it works then I'll use Flashify and hope it restores the phone screen.

if it's going to work it will work without any selecting of options, it's automatic...

If the you run out of solutions, you could flash a stock ROM back to your phone as this will bring the phone back to the factory settings; however, you will lose your data and installed apps.
If you decide to flash back to stock using Odin, I suggest launching Odin, uncheck everything except f.reset time, connect the phone in download mode, flash the rom, when you see the word "reset" in the status window, remove the USB cable from the phone, remove the battery, wait 5 seconds and replace the battery, boot into recovery, perform a factory reset, and reboot. Be sure to use the stock firmware from sammobile.com for your phone.

Pandemic_ said:
Thanks for the goble-de-goop, I have no idea what you are saying (this is n00b friendly forum topic!) and how can I even try that when there's nothing but blackness on my screen?
It is booting and running, touch is working etc but I'm completely blind. Can someone please try to help with n00b friendly suggestions, will flashing a new Custom ROM work? And I'd like to know what has happened after the SU binary update that caused screen/backlight to become non-functional...
Just to point out, I'm not being rude I am being up-front, the first reply I get from here is exactly what I expected, not n00b friendly but more of a suggestion from a nerd who wants to show the other readers that he really 'knows his stuff', however un-useful it is.
I know a little but not enough to solve this on my own, I'm hoping someone out there see's this and unselfishly suggests something without turning it into debate about n00bs not asking the right questions in the right place at the right time!
My phone doesn't work, I need it to work, stupid SU binary update has screwed it, please help!
Click to expand...
Click to collapse
Since you said you have CWM recovery and a rom installed I assumed you would knew how to flash stuff. Unless they were flashed by somebody else?
Anyway, flashing SuperSU.zip is as easy as googling for the zip then boot into recovery and flash the zip file.
Unless the recovery is dark too. Then that's a problem.
And flashing the rom again is done the same way. No need for TVs and chromecasts.
Theoretically, flashing the SuperSU.zip should work, as it replaces the binaries.
Flashing the rom should work too. Unless you have a dead screen. Then no software can fix it.
When you're using apps that modify system files things like this can happen. Something may have went wrong during the update.

@GDReaper he's already said "how can I even try that when there's nothing but blackness on my screen?" to your suggestion of flashing via recovery so MHL will help him
1) to see if the phone is running normal minus the screen
2) to replace CWM as you suggested without using recovery (which he won't be able to do even with MHL).

3mel said:
@GDReaper he's already said "how can I even try that when there's nothing but blackness on my screen?" to your suggestion of flashing via recovery so MHL will help him
Click to expand...
Click to collapse
So I probably misunderstood him. He said it is booting and so I thought that, during the booting, the screen works, and only when you are about to go into the OS the screen is black (As it happened to me before). My bad.
If the screen is black during the whole process it means the screen is busted. And it was probably just a coincidence, as I don't really see how updating the su binaries can damage the screen.

GDReaper said:
So I probably misunderstood him. He said it is booting and so I thought that, during the booting, the screen works, and only when you are about to go into the OS the screen is black (As it happened to me before). My bad.
If the screen is black during the whole process it means the screen is busted. And it was probably just a coincidence, as I don't really see how updating the su binaries can damage the screen.
Click to expand...
Click to collapse
Ok thanks man, it's dark in recovery too unfortunately. Will update again after trying the MHL cable. :good:

Pandemic_ said:
Ok thanks man, it's dark in recovery too unfortunately. Will update again after trying the MHL cable. :good:
Click to expand...
Click to collapse
Ok. Then it is definitely a screen problem. Changing software won't fix it.
You have to get a new screen.

I've tried the cable, no output to HDMI though. Phone is operating but in complete black screen from power on. Have tried to tap the screen mirroring button blindly (by touching all the top system buttons one by one) but no change. This leads me to think it is a software/firmware issue, somehow the SU binary has affected graphics output???
So my only chance now is try to flash using Odin? I have downloaded a new Custom ROM, ResurrectionRemix-M-v5.6.4-20160223-jfltexx but I think I can only flash that one using recovery which will be difficult blind, unless someone can give me precise button sequence. Unfortunately I can't remember exactly what recovery I have on there, but I think it may be the touch version...

I flashed TWRP using Odin no probs, but still no use as screen is still blank from power on.
I was going to revert to stock first but sammobile.com downloads at only 15kb/s so I'm not waiting 2 days for that 1.5gb download.
Can someone please give me a link to a good download for my GT-i9505, that I can flash with Odin. I want a light Custom ROM but if not possible to flash from PC then I'll try stock first.
Thanks,

Hi guys, I have a similar problem. I had a notification saying I need to "Update the #SU Binary". There was issues with the update, it gave me the option of restarting or trying the update again. I selected to try the update again. It failed again and now the screen is black with constant error messages, saying "Unfortunately, Galaxy Apps has stopped", "Unfortunately, S Health has stopped". Pretty much the same error message recurring with every app that would normally run on start up, then the phone just reboots itself every 5 minutes after the error messages have all done a round. I am desperate to recover the data on the phone.

Pandemic_ said:
I flashed TWRP using Odin no probs, but still no use as screen is still blank from power on.
I was going to revert to stock first but sammobile.com downloads at only 15kb/s so I'm not waiting 2 days for that 1.5gb download.
Can someone please give me a link to a good download for my GT-i9505, that I can flash with Odin. I want a light Custom ROM but if not possible to flash from PC then I'll try stock first.
Thanks,
Click to expand...
Click to collapse
SamFirm should speed things up.
---------- Post added at 07:37 AM ---------- Previous post was at 07:34 AM ----------
leNoobe said:
Hi guys, I have a similar problem. I had a notification saying I need to "Update the #SU Binary". There was issues with the update, it gave me the option of restarting or trying the update again. I selected to try the update again. It failed again and now the screen is black with constant error messages, saying "Unfortunately, Galaxy Apps has stopped", "Unfortunately, S Health has stopped". Pretty much the same error message recurring with every app that would normally run on start up, then the phone just reboots itself every 5 minutes after the error messages have all done a round. I am desperate to recover the data on the phone.
Click to expand...
Click to collapse
There isn't much you can do. Backup user data and factory reset.

Related

Stock DL17 ODIN Image With Root

I notices a few users have mentioned that they're dealing with trying to restore or unbrick their Continuum after flashing incompatible kernels and other problems.
I made this backup immediately after I got root, before I did anything else, to make absolutely sure I wouldn't be SOL if anything went awry. I've made absolutely certain this works, by unzipping and flashing on my own Continuum prior to uploading. It contains the system, recovery, and kernel partitions.
This file is also helpful if you need to get back to stock for warranty purposes, in which case you can manually un-root by using your favorite file explorer (I happen to prefer ES File Explorer), grant root permissions, mount system as rw, then manually delete SuperUser from /system/apps, su from /system/bin, and busybox from /systen/xbin. I hope this helps some of you who have been stuck.
You don't need to be rooted to flash this. Simply unzip, flash the .tar.md5, and you're golden. If you end up in restore mode after flashing, you probably need to do a hard reset, but this is unlikely as I tested it by flashing this a few times after installing various programs from the Market and never had to do a hard reset.
Don't forget to put your phone in Download mode by removing the battery, then holding the vol down button while inserting the usb cable. Good luck!
http://www.mediafire.com/?a897dbakz4j7k4f
Thanks for this. I had been messing around with the phone. I was able to get it back to stock.
Kay I try to flash this and it's telling me it's an invalid image type
Never mind, I got it. Thanks
Not a problem, glad I could help!
My phone was soft-bricked. This worked like a charm. Thank you so much!
I ran this and everything passed then when i boot up the phone with animations and sound after the animated verizonwireless logo is up for a while; everything goes black.
any suggestions? never mind I had to do a wipe then it worked
kingtuk1 said:
I ran this and everything passed then when i boot up the phone with animations and sound after the animated verizonwireless logo is up for a while; everything goes black.
any suggestions? never mind I had to do a wipe then it worked
Click to expand...
Click to collapse
Yup, gotta wipe! At first it's so easy to forget this step. When you get to customizing your installation, you'll get to used to having to wipe it'll become second nature!
I'm so glad to hear this is coming in handy for you all! Now that you got this done, get yourself froyo, courtesy of imnuts: http://forum.xda-developers.com/showthread.php?t=1197415
Ok after having installed EC03 Froyo via imnuts's thread. Everything was going fine except for some bugs here and there. Fast forward a couple weeks later and I try to fix those bugs by installing a stock odin rom via torque's thread (seems so foolish now that I look back on it). Which brings me to today and my bricked Continuum.
Well to explain further I tried to install the odin Rom only to receive a FAIL in the end (Selected the md5 file through the PDA option and proceeded to flash). Disconnected afterwards only to find out I can't even get the Samsung logo to show up or the phone to charge, but the phone will still go into download mode.
And this leads me to this thread with the same outcome. I've tried flashing this eclair? image only to end up with the fail message again. After the recovery.bin stage it just says "Complete(write) operation failed." Any help with this matter would be appreciated.
Edit: After some searching, gonna try it with imnuts' DL17 image. Will post results.
Edit2: No luck with that either. Guess I'll just wait until the Bionic gets released, but for now I'll have to dig up my dumbphone.
Native89 said:
Ok after having installed EC03 Froyo via imnuts's thread. Everything was going fine except for some bugs here and there. Fast forward a couple weeks later and I try to fix those bugs by installing a stock odin rom via torque's thread (seems so foolish now that I look back on it). Which brings me to today and my bricked Continuum.
Well to explain further I tried to install the odin Rom only to receive a FAIL in the end (Selected the md5 file through the PDA option and proceeded to flash). Disconnected afterwards only to find out I can't even get the Samsung logo to show up or the phone to charge, but the phone will still go into download mode.
And this leads me to this thread with the same outcome. I've tried flashing this eclair? image only to end up with the fail message again. After the recovery.bin stage it just says "Complete(write) operation failed." Any help with this matter would be appreciated.
Edit: After some searching, gonna try it with imnuts' DL17 image. Will post results.
Edit2: No luck with that either. Guess I'll just wait until the Bionic gets released, but for now I'll have to dig up my dumbphone.
Click to expand...
Click to collapse
Read the OP from pastorbennett here: http://forum.xda-developers.com/showthread.php?t=1203597 and try the unbrick process. You can do a search for pastorbennett and trailblazer. Both have posted "recovery processes", or at least links to others that have posted recovery processes. They've saved my butt a couple of times... Except on my first phone that wouldn't go into DL or Recovery Mode. It would just flash the Samsung logo, over, and over, and over again... That happened before pastorbennett posted the unbrick info. Oh well, Verizon replaced it under the hardware warranty. Thankfully.
Looks like I didn't search hard enough.
Thanks for the link Moon. I will be trying this ASAP.
Hit a little bit of a snag trying to get it to work. It told me to install drivers for my device, however my Phone does not show up in the dropbox and the only related thing I can find is "Gadget Serial".
I've tried uninstalling the drivers, but Win7 is being a fool and automatically installing drivers for me.
Does anyone know why i get a 'FAILED' after trying to flash this with Odin? My phone is soft-bricked btw.
Native89 said:
Looks like I didn't search hard enough.
Thanks for the link Moon. I will be trying this ASAP.
Hit a little bit of a snag trying to get it to work. It told me to install drivers for my device, however my Phone does not show up in the dropbox and the only related thing I can find is "Gadget Serial".
I've tried uninstalling the drivers, but Win7 is being a fool and automatically installing drivers for me.
Click to expand...
Click to collapse
Okay, if you can, grab a different computer (either Windows XP or Windows 7) and install the samsung drivers from this post: http://forum.xda-developers.com/show....php?t=1203597. The hint here with ANY Windows computer is to install the device drivers FIRST! (I've been a system administrator for about 20 years.) Then plug in the hardware. It usually makes the installations go MUCH smoother.
If you have to use your computer, try installing the Samsung drivers first, then plug the phone in.
zzir said:
Does anyone know why i get a 'FAILED' after trying to flash this with Odin? My phone is soft-bricked btw.
Click to expand...
Click to collapse
The key to odin seems to be this:
1. Start odin.
2. Click the PDA button and select the odin TAR or MD5 file. (You can only do one. Not both.)
3. Make sure the phone is not plugged into the computer.
4. Make doubly sure the phone is not plugged into the computer.
5. Put your phone into download mode. (With the phone off, hold the Volume Down button and turn the phone on.)
6. Then plug the phone into the computer.
7. Start the odin flash and you should be good to go. Also, before unplugging the phone, make sure it says either success or failed. If it doesn't say anything, or says loading (or something like that), WALK AWAY! Go get yourself a cup of coffee, a soda, a nice cup of tea... Something. I recommend waiting at least 10 minutes. If the progress bar has not moved, in that time, okay, then pull the cable and the battery and start again.
I tried to do this, but when it boots into recovery mode, it says update.zip is gone. Any ideas why this might be happening? Also if it's like this, will Verizon take it back within the 14 day return policy without charging me anything?
Tarheel487 said:
I tried to do this, but when it boots into recovery mode, it says update.zip is gone. Any ideas why this might be happening? Also if it's like this, will Verizon take it back within the 14 day return policy without charging me anything?
Click to expand...
Click to collapse
Did you flash the CWM Recovery in Odin? (cwm_recovery_test4_adryn.tar) Can be found here if not http://forum.xda-developers.com/showthread.php?t=1230072
is it possible to flash this with heimdall or only odin?
ntien said:
is it possible to flash this with heimdall or only odin?
Click to expand...
Click to collapse
I don't know, however, pastorbennett posted this http://forum.xda-developers.com/showpost.php?p=16600453&postcount=29. It might help? I use Linux at home to build most of this stuff, then use my wife's Windoze machine to flash. It just seemed easier.
Yes, you can use heimdall, you just need to extract this .tar and put the extracted files in the corresponding location in heimdall xD
Sent from my SCH-I400 using xda premium
yeah i saw that but in heimdall 1.3 the UI is different. i don't know where to put any of the stuff. i have the .tar but i dont know where to put the other stuff. here's a screenshot

Unresponsive Device

So, I had been using my A500 for the last few days with no problems. Well, yesterday, I got home from work and powered it on. The lockscreen came up, but the screen was unresponsive. I turned it off and then back on, but screen still didn't work. Then I did a hard reset, which still didn't fix the problem. I put it into recovery, then did a wipe that still didn't fix the issue. I flashed the ROM again. Then a different ROM. All it does is is boot up and go to the lock screen, but the screen does not respond.
If I can avoid it, I don't really want to go through the hassle of returning it since I got it online. Hopefully it can be fixed without having to take it back. Thanks in advance for everyone's help.
Boot back into recovery.
Wipe your 3 things,
User Data
Cache
Dalvik
Then go to Mounts
Format the same 3 (user data, cache partition and Dalvak.
And Flexrom
Then flash your rom. Try and flash a basic rooted rom. No kernels, no gapps.zip
See what happens.
If you have a file called update.zip, on your sd, I would delete it. And anything else there except for the rom.
sounds like hardware failure. Has the tablet been dropped or banged around. The connector on the digitizer could have came loose.That would mean void warranty and take it apart ..
Send it back is likely your. Best option
Thanks for the quick responses! I'm gonna try these things, hopefully I don't have to take it back.
Guess it is a massive hardware failure. I formatted everything and reset everything I could. All ROM's will flash and boot, but I since the screen does not work, I cannot get past the first screen.
I'm going to have to return it, dammit. So, with no touchscreen, does anyone know how I can remove Clockworkmod Recovery and get the tablet back to stock? I don't want to get any problems during the return. Thanks everyone.
sikkboy626 said:
Guess it is a massive software failure. I formatted everything and reset everything I could. All ROM's will flash and boot, but I since the screen does not work, I cannot get past the first screen.
I'm going to have to return it, dammit. So, with no touchscreen, does anyone know how I can remove Clockworkmod Recovery and get the tablet back to stock? I don't want to get any problems during the return. Thanks everyone.
Click to expand...
Click to collapse
Well, with no touchscreen that makes the easy way out of the question.
Vache has a page with stock roms and updates;
http://forum.xda-developers.com/showthread.php?t=1113878
Now, some people, extracted the update.zip from the update rom, copied it to sd, and booted holding vol+ and PWR. This automatically starts the update flashing.
Others have actually flashed them through CWM and were successful. You can read through the thread and see how they fared.
On a normal basis, we would install AcerRecovery and flash them through there, as that is the preferred method for the full rooms. But this is out of the question for you, as you only have CWM.
With the update.zip, it might work, might not. The update might look for a preinstalled stock rom matching the ComGen numbers. Really don't know.
(I would try the above if the following doesn't work)
Another method, is to use ADB and push a stock image to your device. I've never done this personally, but I know it can be done. Best bet, is to repost the question "how to push a stock image with adb", then explain briefly why. And post it in the Q&A forum. This should hopefully get some folks who use adb to help you out. I rarely use it.
Moscow Desire said:
Well, with no touchscreen that makes the easy way out of the question.
Vache has a page with stock roms and updates;
http://forum.xda-developers.com/showthread.php?t=1113878
Now, some people, extracted the update.zip from the update rom, copied it to sd, and booted holding vol+ and PWR. This automatically starts the update flashing.
Others have actually flashed them through CWM and were successful. You can read through the thread and see how they fared.
On a normal basis, we would install AcerRecovery and flash them through there, as that is the preferred method for the full rooms. But this is out of the question for you, as you only have CWM.
With the update.zip, it might work, might not. The update might look for a preinstalled stock rom matching the ComGen numbers. Really don't know.
(I would try the above if the following doesn't work)
Another method, is to use ADB and push a stock image to your device. I've never done this personally, but I know it can be done. Best bet, is to repost the question "how to push a stock image with adb", then explain briefly why. And post it in the Q&A forum. This should hopefully get some folks who use adb to help you out. I rarely use it.
Click to expand...
Click to collapse
Thanks for all your help. I was able to get it back to stock. The return should go fine. You're awesome and I did not forget to use the thank you button.
have you tried a USB keyboard or mouse to flash it.thou I still think its hardware.
Failure
You can use normal usb mouse with this tablet, you will get mouse pointer on the screen when you connect mouse...
erica_renee said:
have you tried a USB keyboard or mouse to flash it.thou I still think its hardware.
Failure
Click to expand...
Click to collapse
I was able to flash using the physical buttons. I got it all back to factory specs so I can return it. you were correct I believe, it does seem to be a screen hardware failure. Everything else works but the touch response.
Im very sorry for your luck.. But i do believe this is a very well built device. Someone has to get a bad one sometimes.. Boohooooooooo
erica_renee said:
Im very sorry for your luck.. But i do believe this is a very well built device. Someone has to get a bad one sometimes.. Boohooooooooo
Click to expand...
Click to collapse
Guess I had to take one for the team

Tmobile G900f recovery after root not working?

I have the newest philz and some how it can't wipe every time I tell it to wipe it can't do it? I even did another recovery but that one won't install roms this is twrp? Then after when I got a rom to sort of work with twrp recovery I switched thinking that was the problem. After resetting instead that one some how broke adaway and adfree there stuck in a loop and I can't call out that is what happens when I use twrp and I can't flash roms I even checked if the files were broken and they weren't. what recovery works or what is my phone doing with this rom or recovery ?
JinxTheCat said:
I have the newest philz and some how it can't wipe every time I tell it to wipe it can't do it? I even did another recovery but that one won't install roms this is twrp? Then after when I got a rom to sort of work with twrp recovery I switched thinking that was the problem. After resetting instead that one some how broke adaway and adfree there stuck in a loop and I can't call out that is what happens when I use twrp and I can't flash roms I even checked if the files were broken and they weren't. what recovery works or what is my phone doing with this rom or recovery ?
Click to expand...
Click to collapse
You didn't give us nearly enough details to know why you are having problems. Lots of people use TWRP without problems and TWRP can certainly install custom ROMs. To have any idea why you are having difficulties, you'd have to give us a detailed, step by step description of what you did with your phone and the error messages that you received.
.
Ok I'm not sure what details to give you I got my phone on I used a rooting process off the unlocker.com for my phone and it worked but my recover doesn't work no mater witch one I use i have s5 g900f for t mobile I'm not sure if I should just try re-rooting my phone maybe? Also the error I'm getting for installing anything is just abort and it can't install because it can't open? and I know the files are not broken tried downloading from computer and phone and saving to my card and the phone. What else do you need me to provide? I'm using the alliance rom that isn't working right because of what is going on with my phone. I can't go back cuz my backups don't work because my recovery isn't working no matter what I use because it will always not complete the restore in either.
I went to get a error message now and now I just get a blank screen in recovery so it's frozen and I can't bring up anything just the name of any rom I try to flash.
fffft said:
To have any idea why you are having difficulties, you'd have to give us a detailed, step by step description of what you did with your phone and the error messages that you received.
Click to expand...
Click to collapse
JinxTheCat said:
Ok I'm not sure what details to give you
Click to expand...
Click to collapse
Well we can't see your phone. And obviously there is no way to know what is going on if we can see it and you don't describe what you see in detail. For instance you say that you had an error message. But you don't paste the verbatim message here. Don't you think that message might be useful, if not critical.
For effective troubleshooting, you should post a detailed description of what you did, step by step and what was on screen. But I already said that in my last post and you disregarded the suggestion. I'm sure that others will guess at solutions for you. But efficient troubleshooting isn't possible without information.
.
1 If I told you I couldn't post the error message which I did because the recovery screen is blank what do you want me to post? I mean there is nothing on the screen to post there is nothing there because it froze it does not say open or anything there is nothing there unless you want to see a blank background. 2 If you mean what I used to root it would be CF root. Other then that I tried philz and twrp both have the same blank screen when you try to open a zip to install. would you like a black screen for twrp or a or blank purple and pink screen for philz with no text ? I posted that I went for an error message but the screen is blank and I can't make anything happen now. I can't give something when nothing is currently there. I'm just going to flash stock and unroot then root and see if that fixes my problem.

[Q] SGH-I337 Download Mode Problem?

Greetings everyone,
So will not try to type out a book here, but want to try to include all the info/everything I have done do this point. I recently purchased a Galaxy S4 ( SGH-I337) ATT model. My end goal was to have it rooted with CM 11 installed on it. This is only the second phone I have attempted to root ( First was Atrix HD which went overall fine). I'm basing my end goal off of it, in that I am wanting to have it rooted with CM 11 installed. I started off by downloading Odin and used towel and was able to get the phone rooted. That seemed to have gone without too many problems. I tried to do as much reading as I could, but I'm sure I either misread or overlooked where I went wrong next. I then installed TWRP in the hopes of getting CM 11 installed. This is where the problems start. After installing TWRP ( later reading I saw I probably should have used Philz soft touch??) and restarting my phone it would only go into " Download Mode" and would forever just sit there. I did some searching and saw how to get past this simply by just restarting and holding the volume up and selecting now that I did not want to enter into Download mode. At this point I decided to go download the stock ROM and start over. I downloaded and followed the instructions from
Greetings everyone,
So will not try to type out a book here, but want to try to include all the info/everything I have done do this point. I recently purchased a Galaxy S4 ( SGH-I337) ATT model. My end goal was to have it rooted with CM 11 installed on it. This is only the second phone I have attempted to root ( First was Atrix HD which went overall fine). I'm basing my end goal off of it, in that I am wanting to have it rooted with CM 11 installed. I started off by downloading Odin and used towel and was able to get the phone rooted. That seemed to have gone without too many problems. I tried to do as much reading as I could, but I'm sure I either misread or overlooked where I went wrong next. I then installed TWRP in the hopes of getting CM 11 installed. This is where the problems start. After installing TWRP ( later reading I saw I probably should have used Philz soft touch??) and restarting my phone it would only go into " Download Mode" and would forever just sit there. I did some searching and saw how to get past this simply by just restarting and holding the volume up and selecting now that I did not want to enter into Download mode. At this point I decided to go download the stock ROM and start over. I downloaded and followed the instructions from
androidrootz.com/2014/03/how-to-unrootunbrick-at-galaxy-s4-sgh.html . From that point is where things went to hell in a hand-basket. My phone will load but whenever I try to turn on Wifi to try to re-root I get a Security Information message saying that it has blocked Wifi from turning on. Quick Google search says this is built in security "Knox"? that is causing this. Posts say that I have the wrong firmware for this phone? The bigger problem seems to be that now when I try to boot into recovery, I get a background that says "No Command" and red lettering at the top that says " Android system recovery <3e>. I have options to reboot system now, update from ADB and others. At the bottom it says #Manual Mode# Successfully applied multi-CSC. So somehow I think i have corrupted the boot loader. Of course Odin will not recognize the phone in this state to try to push any kind of firmware or boot-loader to it. At this point I truley am clueless and lost. Not at all above saying I'm above my head and need some guidence or help from someone who knows a lot more about this then I do. I really thought I had read and done plenty of research before I tried this, but non the less I have a phone I can't get into recovery and once booted, I can't get wifi to work. Thanks for your time and insight. From that point is where things went to hell in a hand-basket. My phone will load but whenever I try to turn on Wifi to try to re-root I get a Security Information message saying that it has blocked Wifi from turning on. Quick Google search says this is built in security "Knox"? that is causing this. Posts say that I have the wrong firmware for this phone? The bigger problem seems to be that now when I try to boot into recovery, I get a background that says "No Command" and red lettering at the top that says " Android system recovery <3e>. I have options to reboot system now, update from ADB and others. At the bottom it says #Manual Mode# Successfully applied multi-CSC. So somehow I think i have corrupted the boot loader. Of course Odin will not recognize the phone in this state to try to push any kind of firmware or boot-loader to it. At this point I truley am clueless and lost. Not at all above saying I'm above my head and need some guidence or help from someone who knows a lot more about this then I do. I really thought I had read and done plenty of research before I tried this, but non the less I have a phone I can't get into recovery and once booted, I can't get wifi to work. Thanks for your time and insight.
Tl,dr sure looks like a book to me. If you just got an s4 I'm sure the bootloader can't be exploited and you can't use cm. Look through this http://forum.xda-developers.com/showthread.php?p=53758227
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Tl,dr sure looks like a book to me. If you just got an s4 I'm sure the bootloader can't be exploited and you can't use cm. Look through this http://forum.xda-developers.com/showthread.php?p=53758227
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the link. Very helpful info. Problem I can't seem to get around is that since any ROM i download will not pass the signature inside the recovery mode, I don't know how to get to where I can flash any kind of ROM to it. Yes sorry for the book, I just see too often people don't ever post enough info on what they have or what they have done. In essence how do i use Odin if i can't get into download mode and recovery mode will not accept any file cause it says it fails the md5 signature? Thanks for the help
bryantjb said:
Thanks for the link. Very helpful info. Problem I can't seem to get around is that since any ROM i download will not pass the signature inside the recovery mode, I don't know how to get to where I can flash any kind of ROM to it. Yes sorry for the book, I just see too often people don't ever post enough info on what they have or what they have done. In essence how do i use Odin if i can't get into download mode and recovery mode will not accept any file cause it says it fails the md5 signature? Thanks for the help
Click to expand...
Click to collapse
I don't want to give you useless information, but make sure you're using the right steps to get into download mode.
1) Power off your device
2) Remove battery for 10 seconds
3) Replace battery
4) Hold POWER + HOME + VOLUME DOWN until you see the "Warning" Screen
5) Quickly hit the VOLUME UP button.
Then you can connect to ODIN, and go from there.

Last try to make my dead Note 3 un-dead

Well it's been almost a month now my Note 3 is in coma, and I gave up and ordered a Note 4 but I have not totally given up, not yet.
It started with this problem I mentioned earlier, http://forum.xda-developers.com/galaxy-note-3/help/phone-wont-boot-please-help-t3295416
And even now its still same, worse actually, cause most times the display won't even turn on now! Anyway, the phone does go into download mode, I mean I can feel it, but can't see it, Odin flashed the latest TWRP successfully too, but then again I can't enter Recovery, or rather I can't see it, but I can feel that recovery is being accessed cause when I touch on the display I feel the vibration here and there.
Anyway, I just want to do one more thing before I totally give up, try to connect the phone via ADB and flash the Norma ROM, the ROM which started all these problems. Now I have forgotten everything about it, how to run it, what files to download and all that, so could someone please redirect me to that? Last time no one replied, but please do this time. Its common sense to realise how much pain a dead phone causes.
Thanks in advance.
Have you tried to install official firmware via Kies or flash with Odin ? If odin detects phone, you should try.
Kies can't detect phone unless its on right? Well mine isn't on. It just goes into download mode and recovery that's all. Of course I flashed stock ROM via Odin several times, even with additional options like NAND erase all, Phone EFS clear etc. checked, but no benefit.
Is the phone recovery is working ?
Odin is best option to flash it.
Flash custom recovery first. You don't need Pc to install firmware after that just copy Firmware in sd card put it in your phone go to recovery Install the Firmware
Like I said, Recovery might be working fine, cause I can feel the vibrations on the screen when I touch it, but the display just won't come up!
Have you tried flashing on odin with a pit file for your model?
Mustafa Jafri said:
Have you tried flashing on odin with a pit file for your model?
Click to expand...
Click to collapse
Yep, that's done, did it only few hours ago. On the positive side, the ROM was flashed without any error at all and the phone rebooted successfully after the ROM flash, which was until now a rarity, a successful reboot without any loop I mean, the Samsung boot sound was there too, and even the capacitive hardware buttons were lighted up, I can also hear the water droplet sound when I touch the screen, but the screen is dark, there is nothing on it! From this point, anyone will say the display is dead, but if previous experience accounts for something then the display will come back, maybe after few hours or few days, but it did come back before from what it looked like a completely dead display.
I remain clueless!
ithehappy said:
Yep, that's done, did it only few hours ago. On the positive side, the ROM was flashed without any error at all and the phone rebooted successfully after the ROM flash, which was until now a rarity, a successful reboot without any loop I mean, the Samsung boot sound was there too, and even the capacitive hardware buttons were lighted up, I can also hear the water droplet sound when I touch the screen, but the screen is dark, there is nothing on it! From this point, anyone will say the display is dead, but if previous experience accounts for something then the display will come back, maybe after few hours or few days, but it did come back before from what it looked like a completely dead display.
I remain clueless!
Click to expand...
Click to collapse
Might be a faulty LCD then.
ithehappy said:
Well it's been almost a month now my Note 3 is in coma, and I gave up and ordered a Note 4 but I have not totally given up, not yet.
It started with this problem I mentioned earlier, http://forum.xda-developers.com/galaxy-note-3/help/phone-wont-boot-please-help-t3295416
And even now its still same, worse actually, cause most times the display won't even turn on now! Anyway, the phone does go into download mode, I mean I can feel it, but can't see it, Odin flashed the latest TWRP successfully too, but then again I can't enter Recovery, or rather I can't see it, but I can feel that recovery is being accessed cause when I touch on the display I feel the vibration here and there.
Anyway, I just want to do one more thing before I totally give up, try to connect the phone via ADB and flash the Norma ROM, the ROM which started all these problems. Now I have forgotten everything about it, how to run it, what files to download and all that, so could someone please redirect me to that? Last time no one replied, but please do this time. Its common sense to realise how much pain a dead phone causes.
Thanks in advance.
Click to expand...
Click to collapse
Have you tried different software version ?
Try install different software version it may be bad rom ?

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