hello friends, I've looked high and low to try and figure out a way to fix my phone. my phone icon will not work? anyone else trying to find a fix? I've looked all over the internet and every single method I've come across does not work!!
thanks
If you can force the error to occur, capture a logcat immediately afterwards.
It won't necessarily give you an exact cause, but usually app crashes are accompanied by a bunch of error messages in the logcat, and sometimes those will provide good clues why the crashes are occuring.
You can post the logcat to pastebin.com (but you should edit out any private data if present).
You didn't mention whether this is a rooted device, whether you are using a custom or modified stock ROM, release version, etc. Those are relevant details.
If this is a stock device, have you tried backing everything up and doing a factory reset?
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bftb0 said:
If you can force the error to occur, capture a logcat immediately afterwards.
It won't necessarily give you an exact cause, but usually app crashes are accompanied by a bunch of error messages in the logcat, and sometimes those will provide good clues why the crashes are occuring.
You can post the logcat to pastebin.com (but you should edit out any private data if present).
You didn't mention whether this is a rooted device, whether you are using a custom or modified stock ROM, release version, etc. Those are relevant details.
If this is a stock device, have you tried backing everything up and doing a factory reset?
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Click to expand...
Click to collapse
Yeah sorry, completely stock. I've done the factory data reset to no avail.
enzojrc said:
Yeah sorry, completely stock. I've done the factory data reset to no avail.
Click to expand...
Click to collapse
Which release? MI9, MJ7, MJE?
Does it crash randomly some time after you begin to use the phone or contacts app, or immediately upon entering one or both of those apps?
The logcat *might* contain some clues, dunno. It's a low-cost effort to capture it.
I suppose the next steps are to figure out whether it happens because of something peculiar about your data (contacts database / call & message logs/ etc), or if there is a problem with your hardware.
If you thought the trouble was a software bug that only showed up by getting triggered because of something unusual about your contact data, one way to see if that was the case would be to factory reset and bypass the google account setup** - and then use the phone or contacts app for a while without a connected Google account. (Set up a few phone-only contacts) and use the phone/contact apps that way.
If it still crashes, I would just go and get a warranty replacement on the phone - it's got to be under warranty still, yes? (Another option would be to use Kies or Odin to reflash all the stock phone software; but honestly, if you thought that the phone was acting strangely enough to do that it is probably a better bet to just get a warranty replacement).
.
** maybe the effort of running a test like this could be simplified by just deleting the primary google account on the phone and clearing the data from the contacts/phone apps/services. But I've never tried that, and it's probably not quite equivalent to a factory reset trial.
Update****
I did absolutely nothing.....and it works now.......so....yeah.....thanks for your time and advice though!!!! XDA has been nothing but helpful to me since day 1!! I appreciate you!
Related
Anyone else having these problems?
Starting Download...
When you try to download from the Market, it hangs at "Starting Download..." and stays there for days? When you try to open Gtalk it perhaps immediately force-closes?
I was trying to find the solution to this for about four or five days - in the end, I had to do a factory reset. Google is (mostly) unresponsive about this problem.
Things I tried:
Toggling Wifi (nothing)
Changing google acct password so the Market has to ask for it again, perhaps resetting something? (didn't work)
Clearing data, cache, the whole shebang from Gtalk, Market, Gapps (no juice)
Couple of restarts (noooope)
Starting downloads and then killing the Market app - still nothing, and done mostly as a last resort.
Possible causes:
It was not tied to rooting the device - what I think happened was when I went to purchase Root Explorer, I had to create a Google Checkout subaccount, and then I was able to grab it...but after that, I could not install any apps from the Market. It seems like internationally this issue is tied to being @googlemail vs @gmail, but that wasn't my case. I've since restored Vb to her former glory, but it was tedious...factory resets suck and I hope I never have to do another one.
What I've done to keep this from happening in the future:
ROM Manager and Clockwork Recovery. I had backups of my apps and data on my computer of course, but this is soooo much easier.
I'll definitely let you know if it ends up flailing out on me again, but so far I haven't had any problems. If you have an app to back up your stuff, or if you want to just do it manually, do that and then selectively restore things after the factory reset. I actually had so few apps that I ended up just re-downloading them from the Market and everything is working smoothly, but that might be a hassle for others.
I had this problem back on my G1 but that was because I removed the IM.apk package not knowing what the result would be. I got it reinstalled and all was well. I've not run into this issue yet with my Vibrant nor do I know anyone else who has.
Had the same issue and found a way to fix it.
Settings -> Applications -> Manage Applications -> Filter -> All -> Download Manager -> Clear Data
Should work. Worked twice for me. I think this is a Vibrant issue
Texag2010 said:
I think this is a Vibrant issue
Click to expand...
Click to collapse
Not so, fortunately or unfortunately. People have been having this issue for over a year and a half, and different things fix it for different people.
I have a problem with the Acer "apps" on my a500.
when I launch the eReading, Games, Social and Multimedia shortcuts I get a force close on the process "ApinAp (process android com.acer.app)" I have tried to clear data in "ApinAp" but it did not help... it worked when I bought my A500 a week ago.
but I don't know when it stopped working.
if anyone have a solution or a good idea to try please don't hesitate to answer ;-)
Reset it. There's probably a bad app having it's way with your tablet and causing the instability. If it continues to happen on stock, send it back.
Start installing your apps back one by one with time in between to test. Eventually you'll be able to track down the one app you shouldn't be using.
I have the same problem. After rooting, I restored *a lot* of the backups from my 2.2 phone. I uninstalled some because they didn't play nice with honeycomb, but I still haven't been able to find the culprit. Also, restoring the backup from their original, pristine condition did not help. I would really appreciate it if anyone knows which app(s) is/are responsible for this.
Biologos said:
I would really appreciate it if anyone knows which app(s) is/are responsible for this.
Click to expand...
Click to collapse
Ideally, you should post all the apps you've installed so anyone coming across this thread can scan what you have and have the chance to see an app that is knowingly bad.
You should always restore to a factory state to make sure it *is* a bad app though. That's the only way to verify if it's Honeycomb or a tablet hardware issue as being the cause rather than a rogue application.
Also, don't install *questionable* apps from *shady* sources. Eventually, this kind of thing will happen.
Well, I have installed lots of free apps, so it would take a while to post them all here. I have removed a few but it didn't help. It could be anything, of course, but I suspect it must be one that has root access. When I tried freezing a few likely culprits, it didn't change anything though.
Do you by any chance use morelocale 2?
I had some force closes and it was because my tablet was using a language that it didn't like (together with my Contacts) so I had to change some settings (use different locale or delete any custom characters from my contact list) and it worked.
I have the same problem. I restored apps from the android market because I couldn't figure out how to make market enabler work in the beginning. Ever since all the native apps are force-closing.
Sent from my GT-P1000 using XDA App
bpivk said:
Do you by any chance use morelocale 2?
I had some force closes and it was because my tablet was using a language that it didn't like (together with my Contacts) so I had to change some settings (use different locale or delete any custom characters from my contact list) and it worked.
Click to expand...
Click to collapse
I have removed morelocale2 and the problem persists. However, Even after removing it, the added localisations seem to persist (for example, market is still translated to greek). Does anybody know of a method to completely remove its effects?
Removing locale won't disable it's effects. You can set it and them remove it and the settings will remain as you've set it.
You should reinstall it and then set it back to default settings and see if that helps you problem. My problem was an unsupported language that I've set in it and that caused crashes.
I redownloaded it and reset the settings to English (US). When I did that, the apinap force close message reappeared, so there must be some connection. Then, to make sure, I rebooted and tried the apps. Even though the new/old localisation was working as expected, the acer apps still force close, giving the same error as before.
Odd. Did you enter the info (in morelocale) manually or did you use the two selection buttons and pick the language from there?
I just picked it from the selection list.
Then it's not the same as my problem. But I still suspect that it has something to do with locale.
Do you have any custom characters under your contacts. Because that can cause problems (I've stumbled upon it when I was looking if anyone is experiencing the same crashes as I was).
If you do have them (any greek lethers and such) then try disabling google sync and wiping contacts and see if that helps. If it does than it's your contacts (some people reported that some unsupported characters and multiple notes could cause crashes on tablets).
If it still crashes then just enable sync again and restore the contacts.
I don't know what else you could do if you still experience crashes after that except a hard reset to check if that helps.
Thanks mate, I tried this too. In fact, I also removed everything with any Greek character at all. No luck at all, so I will give it a rest. I will just keep the apps in case they are needed for the 3.1 update.
I never used titanium backup, but if anyone is restoring a full backup set from this application and any honeycomb only settings gets deleted or written over by 2.2 information, you will probably have a crash..
just like flash 10.3 has 2 different libraries loaded, one for 2.2 and one for 3.0 , but only installed one of them, your device with flash will FC, when flash suddenly uses 2.2 libraries.. so not all backups and apps can be easily restored..
you will need to test the apps backed up, and avoid restoring any system settings.
At&t GS4 32GB version.
Multi Window not working.
It is checked (lit up green) in the setting (notifications area).
DID a long press of the back button.
Rebooted.
Tried everything, it don't work.
Could root have broken it?
Titanium Backup Broke it?
All I did was root my device to be able to use Titanium backup to restore all ym data from my GS3.
That data was...
My call log, SMS / MMS History.
A few Games and the data from them.
Wifi Settings
Call History.
That was it.
Andorid 4.2.2 that came with the phone.
Any help would be appreciated.
Thanks
Restoring that type of system data can cause many odd issues. This why it is never advised to restore any system data at all. Only user apps
W.T Nexus 4
Is there a better way to restore call logs, MMS/SMS messages, contacts and all the WIFI hotspots (passwords) I have saved?
That stuff is pretty important to me. I use the phone for business so to have every SMS message is super important. My call logs are important an d obviously my contacts are important. The few games I play on a regular basis are important too (but there are only 3 of them).
Can something like restoring that kind of data KILL multi window?
Contacts are backed up with your google account so those are not a worry. There are a few sms backup programs out there that when restored work properly but non that do mms that I remember. Your games are fine as that is user data and nothing system related. The call logs can be backed up with some 3rd party apps as well. As for the Wi-Fi spots I don't know of any that backup those. Yes it could cause these issues as each device and OS version can handle how these are stored very differently.
W.T Nexus 4
zelendel said:
Contacts are backed up with your google account so those are not a worry. There are a few sms backup programs out there that when restored work properly but non that do mms that I remember. Your games are fine as that is user data and nothing system related. The call logs can be backed up with some 3rd party apps as well. As for the Wi-Fi spots I don't know of any that backup those. Yes it could cause these issues as each device and OS version can handle how these are stored very differently.
W.T Nexus 4
Click to expand...
Click to collapse
Possible solution to getting multi window working?
Your not gonna like the sound of this but most likely a factory reset and start from scratch. Make sure it is working and then go from there.
W.T Nexus 4
zelendel said:
Your not gonna like the sound of this but most likely a factory reset and start from scratch. Make sure it is working and then go from there.
W.T Nexus 4
Click to expand...
Click to collapse
It's an option..(which I want to avoid)
Anyone one else want to weigh in?
Turn off multi window then turn back on. Then holdback button. If that doesn't work reboot phoneqnd try again
Comp1demon said:
It's an option..(which I want to avoid)
Anyone one else want to weigh in?
Click to expand...
Click to collapse
First of all, as far as I can remember all Call history, SMS/MMS and Wifi Settings, can be passed to the S4 via Kies, if I'm wrong, then just use the Samsung Smart Switcher, you can get this from the Samsung Apps, or at least in my case, inside the S4 box there were some instructions and a URL to go to do this. http://www.samsungsmartswitch.com
Second, once you get any annoying error on your phone, you don't have to many options to fix it, other than going the factory route, but for your information, if you use ODIN and the OEM Factory Rom that is on this site, you will install everything back to factory, but doing this won't affect any of your settings or Apps, it will just refresh all rest to factory all your system Apps, SO, just do this first (you can even do it on Kies, just use the Firmware Upgrade and Initialization option) and then Check for the Early Month Update, update your phone, then do the Smart Switch thing and you will be almost completely covered.
Just leave your re-root for the end, just in case. Good Luck.
erasat said:
First of all, as far as I can remember all Call history, SMS/MMS and Wifi Settings, can be passed to the S4 via Kies, if I'm wrong, then just use the Samsung Smart Switcher, you can get this from the Samsung Apps, or at least in my case, inside the S4 box there were some instructions and a URL to go to do this. http://www.samsungsmartswitch.com
Second, once you get any annoying error on your phone, you don't have to many options to fix it, other than going the factory route, but for your information, if you use ODIN and the OEM Factory Rom that is on this site, you will install everything back to factory, but doing this won't affect any of your settings or Apps, it will just refresh all rest to factory all your system Apps, SO, just do this first (you can even do it on Kies, just use the Firmware Upgrade and Initialization option) and then Check for the Early Month Update, update your phone, then do the Smart Switch thing and you will be almost completely covered.
Just leave your re-root for the end, just in case. Good Luck.
Click to expand...
Click to collapse
Well I guess it came to that.....
Kies is a really cool app - I had no clue it was better than titanium backup.
No need to root I guess.
Kies would not restore official rom IT kept locking up after download.
I ended up using ODIN.
Took Two times then a DATA WIPE.
Then Kies to restore everything but my Multi Window is working.
Thanks...
But now I am wondering if a data wipe was really all I needed instead of redoing the ROM?
Comp1demon said:
Well I guess it came to that.....
Kies is a really cool app - I had no clue it was better than titanium backup.
No need to root I guess.
Kies would not restore official rom IT kept locking up after download.
I ended up using ODIN.
Took Two times then a DATA WIPE.
Then Kies to restore everything but my Multi Window is working.
Thanks...
But now I am wondering if a data wipe was really all I needed instead of redoing the ROM?
Click to expand...
Click to collapse
Glad that at least is working and you have your data restored on your S4. but just FYI, I use Titanium Backup PRO in all my devices, is great for backup all your apps, and then you can restore all of them with even the data, BUT when you are moving from a device to another, or even with teh same device, when you change Roms, it's not recommended to restore all data and system apps, next time just do the restore your apps option. I have successfully restored all System and Apps before, when only when I had a good backup of all o fit, and then screwed something up, so I just reinstalled same Rom or do a factory reset, then do the full restore, it can definitely save you a lot of work and time.
https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore
I've been using this app forever give it a shot before doing a factory reset
zelendel said:
Contacts are backed up with your google account so those are not a worry. There are a few sms backup programs out there that when restored work properly but non that do mms that I remember. Your games are fine as that is user data and nothing system related. The call logs can be backed up with some 3rd party apps as well. As for the Wi-Fi spots I don't know of any that backup those. Yes it could cause these issues as each device and OS version can handle how these are stored very differently.
W.T Nexus 4
Click to expand...
Click to collapse
Just FYI, Google Account also backs up WiFi information (SSID + Passwords). I found this out surprisingly when I upgraded from an HTC EVO 3D to the GS 4. When I added my Google Account, it proceeded to restore my home screen wallpaper, my apps, my contacts, and my Wifi info.
In recent weeks, I have started seeing this pop-up on an annoyingly frequent basis... like every 20-40 mins or so:
An unexpected error has occurred requiring the app to close. An crash report has been sent to the developer to help fix the issue.
Click to expand...
Click to collapse
That's all. No mention of what app. It happens seemingly randomly while I am doing various things: browsing, chatting, looking at a map, reading news, taking pictures, looking at pictures, etc.
I have no idea what is causing this. Given it happens while doing many different things, it seems likely it is a background app or system service that is going wrong. But what? I am guessing this started 4-6 weeks ago. In that time, I have had a Samsung system update, I installed all the various app updates that have become available, and I have probably disabled what I deem as unnecessary permissions for many apps, possibly having disabled one or more permissions that are actually needed.
I am happy to revert permissions, but where to start? Anyone know what app or library produces this anonymous message?
Yes, I googled this error. The only other place I find it is in a report to a Verizon forum, with no useful help.
Phone is SM-935FD, stock Samsung firmware, up-to-date, not rooted. Because it is not rooted, a logcat program hasn't been much help. What other info can I provide, anything else I can do to debug this?
Reporting back that this seems to have been caused by insufficient permissions on the Google Play Services system app. Having turned those permissions all back on again, this error has stopped occurring.
can someone please help me ,i did not not update my phone i got it back from RMA and it would not complete the setup process .
i entered my google account and it kept on freezing and would not set up
failed first 3 times then on the 4th try it it almost set up , i got the new device sign in notification on my other device
but google play store would not sign in or download apps it hung there for hours
when i rebooted the phone it said system update in progress ,the phone was already on 7.1.2
i think huawei puts their own versions on when you send it in,does not seem like a good idea to overwrite to the normal OTA version but nobody seems to know if it is safe or not but i would rather not do it if possible
i held down power and vol down and get to the boot menu but i have no idea what to do or if it is possible to stop the update
gdroid666 said:
can someone please help me ,i did not not update my phone i got it back from RMA and it would not complete the setup process . i entered my google account and it kept on freezing and would not set up failed first 3 times then on the 4th try it it almost set up , i got the new device sign in notification on my other device but google play store would not sign in or download apps it hung there for hours
when i rebooted the phone it said system update in progress ,the phone was already on 7.1.2 i think huawei puts their own versions on when you send it in,does not seem like a good idea to overwrite to the normal OTA version but nobody seems to know if it is safe or not but i would rather not do it if possible i held down power and vol down and get to the boot menu but i have no idea what to do or if it is possible to stop the update
Click to expand...
Click to collapse
First off, boot to recovery mode and do a factory reset. If you don't know how, there are plenty of YouTube videos out there. Secondly you MUST to be able to log into your Google account. You said "it would not log in". Not sure what that really means, but after the factory reset make sure you have SOLID and known working Wi-Fi connection and try the setup again. Once you have logged in to your Google account, it should offer to restore your apps/settings from the last time your old phone was working correctly. If this doesn't work then download the latest full image from Google and install with flash-all.bat using the instructions on the download page.
v12xke said:
First off, boot to recovery mode and do a factory reset. If you don't know how, there are plenty of YouTube videos out there. Secondly you MUST to be able to log into your Google account. You said "it would not log in". Not sure what that really means, but after the factory reset make sure you have SOLID and known working Wi-Fi connection and try the setup again. Once you have logged in to your Google account, it should offer to restore your apps/settings from the last time your old phone was working correctly. If this doesn't work then download the latest full image from Google and install with flash-all.bat using the instructions on the download page.
Click to expand...
Click to collapse
i RMA'd my phone and had to factory data reset , i enabled all backup and sync options
i tried to sign in with my google account , the phone froze at installing apps but it only said 6 of 7 apps and froze,i got a new device sign in notification on another device so it signed in but it did not restore my apps
i rebooted the device , it performed a system update,(weird because it was already on 7.1.2)
still no apps ,just stock apps
i reboot still no apps i perform 2 factory date resets and select back up from cloud but now it still only will restore the stock app it will not restore any of my apps
last time i RMA the phone and factory data reset it automaticall reinstalled my apps ,now it won't install the apps it just install the stock apps
how do i get this to install my apps?
gdroid666 said:
i RMA'd my phone and had to factory data reset , i enabled all backup and sync options
i tried to sign in with my google account , the phone froze at installing apps but it only said 6 of 7 apps and froze,i got a new device sign in notification on another device so it signed in but it did not restore my apps
i rebooted the device , it performed a system update,(weird because it was already on 7.1.2)
still no apps ,just stock apps
i reboot still no apps i perform 2 factory date resets and select back up from cloud but now it still only will restore the stock app it will not restore any of my apps
last time i RMA the phone and factory data reset it automatically reinstalled my apps ,now it won't install the apps it just install the stock apps
how do i get this to install my apps?
Click to expand...
Click to collapse
When you first boot to 7.1.2, it is normal get a popup screen that says it is finalizing updates or completing system updates (something like that) then the popup goes away. Huawei does not have, or install their "own version" of Android on devices. Your problem now seems limited to the Play Store not restoring your apps? Assuming you are logged into the same Google account, you should still be able to see your apps under the "Library" tab in PS. If they are listed there but not under the "Installed" tab then you have a sync problem with the PS. Try force closing the PS, and then clear data and reboot. You can also check the sync status under Settings>>Accounts>>Google>>App Data. If things look normal there (synced recently), then under the 3 dot menu, REMOVE your account and reboot the phone. Add the account back and re-sync.
v12xke said:
When you first boot to 7.1.2, it is normal get a popup screen that says it is finalizing updates or completing system updates (something like that) then the popup goes away. Huawei does not have, or install their "own version" of Android on devices. Your problem now seems limited to the Play Store not restoring your apps? Assuming you are logged into the same Google account, you should still be able to see your apps under the "Library" tab in PS. If they are listed there but not under the "Installed" tab then you have a sync problem with the PS. Try force closing the PS, and then clear data and reboot. You can also check the sync status under Settings>>Accounts>>Google>>App Data. If things look normal there (synced recently), then under the 3 dot menu, REMOVE your account and reboot the phone. Add the account back and re-sync.
Click to expand...
Click to collapse
ok that is just what they told me the last time i RMA and they updated it to 7.1.1
but the phone does not auto restore my apps it only installs the stock apps and under installed it just shows stock apps
under library ti says not installed on this device and then it lists all the apps i have on all my devices logged into that account but they are not categorized by device they are just all lumped in together
instead of being under headings of the device names
i can force close the play store but i can no longer find the clear cache or clear data option anymore ,all it has now is uninstall updates
where my phone booted and froze during restore and then factory data reset was performed again do you think it overwrote the last cloud backup where it had all my apps with the phone status after the factory data reset
where it was blank except for the stock apps, and would there be a way to restore from an earlier backup
gdroid666 said:
ok that is just what they told me the last time i RMA and they updated it to 7.1.1
but the phone does not auto restore my apps it only installs the stock apps and under installed it just shows stock apps
under library ti says not installed on this device and then it lists all the apps i have on all my devices logged into that account but they are not categorized by device they are just all lumped in together
instead of being under headings of the device names
i can force close the play store but i can no longer find the clear cache or clear data option anymore ,all it has now is uninstall updates
where my phone booted and froze during restore and then factory data reset was performed again do you think it overwrote the last cloud backup where it had all my apps with the phone status after the factory data reset
where it was blank except for the stock apps, and would there be a way to restore from an earlier backup
Click to expand...
Click to collapse
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
v12xke said:
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
Click to expand...
Click to collapse
i have no idea what you just said ,no idea how to do any of that ,this is a stock phone , there is no TWRP
how do you wipe and install and flash full google image
wifi is not an issue
yes i am aware apps are linked to the account but this is still retarded , it should put the apps under heading of which devices they were installed on when logged into that account ,now i got apps for 5 phones ago different carrier apps samsung app and all kinds of other **** ****ting up the list
if google had any god damn common sense they would at least include an option to list by device ,show you which apps you installed on which devices when you were signed into the account this is a really piss poor way of doing things , but then again so is everything google developers do
what makes it even worse is that there are apps in there that were not even installed by the account
but that were previously installed on other devices before you sign in like carrier apps and system apps and manufacturer apps all the preinstalled crapware so if you even sing in on a samsung device even for a minute it all gets sync to the list and there is not way to sort it, you can not filter by device
v12xke said:
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
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no it shows nothing when i go to drive this is bull****
google sucks
i see a list of my devices and it says 6p , and all it says is last backup has the date i got the phone back and do the factory data reset again ,when i click on it it say 16 apps , but stock apps alone are 32 apps
when i do a factory data reset on the phone i see my device and when i click on it it has the same backup date but
it says 32 apps, when i click it on the phone i see a list of the apps but they are just all the stock apps, when i click the backup in google drive it does not show me a list of apps it just says 16 apps which makes no god damn sense at all
the number of apps do not even match in dive and on the phone, one says 32 the other says 16
i can't even get a list what the 16 apps are in drive, on the phone i get a list but it is just stock apps none of the apps i downloaded on the phone from the play store show up
this is ridiculously piss poor there should be a way to list all the backups in chronological that i can select from , select which one i want to restore from , it only lists the last sync which was after a factory data reset so there are no apps why is google so god damn fuking retarded? looks like it just constantly overwrites your backups and only has the last one it made,so if it fails to backup and you do a factory date reset you are screwed because the last backup will be of a black factory reset device and there is no way to go back and select other backups
gdroid666 said:
no it shows nothing when i go to drive this is bull****
google sucks
i see a list of my devices and it says 6p , and all it says is last backup has the date i got the phone back and do the factory data reset again ,when i click on it it say 16 apps , but stock apps alone are 32 apps
when i do a factory data reset on the phone i see my device and when i click on it it has the same backup date but
it says 32 apps, when i click it on the phone i see a list of the apps but they are just all the stock apps, when i click the backup in google drive it does not show me a list of apps it just says 16 apps which makes no god damn sense at all
the number of apps do not even match in dive and on the phone, one says 32 the other says 16
i can't even get a list what the 16 apps are in drive, on the phone i get a list but it is just stock apps none of the apps i downloaded on the phone from the play store show up
this is ridiculously piss poor there should be a way to list all the backups in chronological that i can select from , select which one i want to restore from , it only lists the last sync which was after a factory data reset so there are no apps why is google so god damn fuking retarded? looks like it just constantly overwrites your backups and only has the last one it made,so if it fails to backup and you do a factory date reset you are screwed because the last backup will be of a black factory reset device and there is no way to go back and select other backups
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In the time it took to write this long Google rant, you could have downloaded ALL the apps you had on the first phone and be half way through setting them up. I have to say Google backup and restore works pretty well for stock apps and data, and for the additional 20 odd non-market apps I use Titanium Backup. From a fully wiped phone anyone can install the OS and all their personal apps including all shortcuts and widgets in about 45 minutes, so I don't know what you are on about for two days now. If app data is that important to you, then invest in Titanium Backup or Flashfire and rely on yourself for backups.
v12xke said:
In the time it took to write this long Google rant, you could have downloaded ALL the apps you had on the first phone and be half way through setting them up. I have to say Google backup and restore works pretty well for stock apps and data, and for the additional 20 odd non-market apps I use Titanium Backup. From a fully wiped phone anyone can install the OS and all their personal apps including all shortcuts and widgets in about 45 minutes, so I don't know what you are on about for two days now. If app data is that important to you, then invest in Titanium Backup or Flashfire and rely on yourself for backups.
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i can't use titanium backup because this is a stock device with major battery issues that has already been sent for warranty 3 times and been given back to me in the same condition with the same issues,early shut down and ridiculous battery drain
i can't root the device because it will void my apparently utterly useless warranty and i'm not sure i want to even do anything to this device now because it has so many issues with boot loops and early shut downs which i am already having since i got it so why would i want to complicate things and take more risks with it by adding root or custom roms when the damn thing don't even work to begin with, nobody can give a definite answer as to why these issues happen so i would rather wait till someone gets to the bottom of it which will probably be never
backup and restore should be simple and straight forward and reliable
it should show you a list of apps in both drive and on the device that you can restore from
not just list one latest one , this is not rocket science it should be part of the most basic functionality of the OS
and it is a mess there is really no excuse for this at all
i bought this thinking i could root flash custom roms and xposed but now i am scared to even power it on
i been waiting for 10 months now to get a device i know is not already fukt and can get over 1.5 hours SOT ,so i could start from a device i know had no known issues ,during this time N gets released and all these issues crop up and huawei and google refuse to
do anything for 10 months except waste my time making me send my phone 3 times only to return it without doing anything to it
and every time i send it in ,3 times now i have this issue and now they send me another label to send it back but will not guarantee i will be sent a replacement i do not have time to be setting up the hone every single week again and again every time i RMA it
this whole thing is ridiculous this post was least of the wasting of my time i can assure you of that
yeah i could have tried to do it manually but i do not remember what every app and setting had was from a phone i have not used in 2 weeks
Well hopefully the 3rd time is a charm and they actually replaced your battery, which likely is the only thing wrong with the phone. Based on the two main reasons you cited for RMA (early shutdown and poor battery life) you should focus on checking the current battery you have and compare the current capacity your battery has against a new 3,450 mAh battery. If your battery is <85% estimated capacity then the battery is degraded and needs to be replaced. It may be worth your time (and sanity) to just buy a battery and have it replaced at a local repair shop. The battery itself sells for under $20. In a perfect world Google should apologize to you and send you a totally new phone, but after 3 RMA attempts that is not going to happen. In reading the many 6P battery threads here on XDA you will find replacement batteries have completely solved the issues 99% of the time. 4.5-5 hours SOT is pretty standard on a 6P with a healthy battery. As for rooting? Well it is undisputed that even on a stock ROM, a custom kernel like EX Kernel or Franco's even on default settings will provide a significant improvement in battery life, with the added bonus of being able to install root apps like Titanium backup. My advice would be to check the battery and if it tests bad, provide this data to Huawei/Google. If they don't explicitly offer to change the battery, then hang up and just order one yourself and have it installed locally.
v12xke said:
Well hopefully the 3rd time is a charm and they actually replaced your battery, which likely is the only thing wrong with the phone. Based on the two main reasons you cited for RMA (early shutdown and poor battery life) you should focus on checking the current battery you have and compare the current capacity your battery has against a new 3,450 mAh battery. If your battery is <85% estimated capacity then the battery is degraded and needs to be replaced. It may be worth your time (and sanity) to just buy a battery and have it replaced at a local repair shop. The battery itself sells for under $20. In a perfect world Google should apologize to you and send you a totally new phone, but after 3 RMA attempts that is not going to happen. In reading the many 6P battery threads here on XDA you will find replacement batteries have completely solved the issues 99% of the time. 4.5-5 hours SOT is pretty standard on a 6P with a healthy battery. As for rooting? Well it is undisputed that even on a stock ROM, a custom kernel like EX Kernel or Franco's even on default settings will provide a significant improvement in battery life, with the added bonus of being able to install root apps like Titanium backup. My advice would be to check the battery and if it tests bad, provide this data to Huawei/Google. If they don't explicitly offer to change the battery, then hang up and just order one yourself and have it installed locally.
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probably will be expensive to get installed $20 is cheap but it will probably cost $200 to put in, i hear this device is not easy to open at all
it probably was the battery it had severe battery drain before when i sent it in on MM, but now it has early shut down on top of it since they updated it to 7.1.1 and now to 7.1.2
they made it worse plus it has a big chip on the back bezel and a little chip