Database Users

Restoring Phone Settings from Google?

In some cases after doing a wipe and installing a new cyanogenmod ROM, after signing in with my Google account, it automatically restores some system settings (notably my WiFi WPA keys) and automatically reinstalls most of my market apps. This time it didn't. Also, it doesn't seem to do so with the stock ROM.
What determines when this does or doesn't happen and is there any way to force a restore?
Thanks!

You could try going to settings-accounts-and sync all with your google account. Otherwise it may have been some weird fluke

Yeah, I tried that but it didn't do anything.

My theory is the first time you sign in with a new ROM google thinks it's a new phone. So it restores all of your applications automatically. But if you go back to a ROM you have used before it thinks everything is still on the phone so it doesn't push anything.
Thus a 3rd party back up app is needed if you flop ROMS alot.

I guess that makes sense. Although, the phone itself has a factory reset option, so you would think there would also be an option to restore certain settings on any clean phone. Something Google needs to work on. I have everything back anyway through Titanium Backup, but I'm reluctant to restore system settings like WiFi passwords. I'll just have to put them back manually, which isn't so bad thanks to lastpass...

Are you using a 2.3.4 rom? I thought I read that there were some issues with google restore and 2.3.4 but I could be wrong.

Yes, I'm on 2.3.4...

[Q] Unable to restore S Health data since Kit-Kat update

Greetings All,
I’ve run across a problem restoring all my S Health data since the update to Kit Kat. I wanted to do a factory reset after getting the 4.4.2 update last week, since I had something that was draining the battery…it was down to 50% at noon then 30% after I get home from work with very light use. I figured it might have been some app that I had installed that was draining the battery since I had the battery drain issue on 4.3 as well.
I have lots of S Health data stored since I got the phone last year and I didn’t want to lose it. The S Health app was doing the regular auto-backups. But, before doing the factory reset I did a manual backup from within the app. I did the factory reset and then went back to the S Heath app and signed in with my samsung account.
When I went to restore the data, I keep getting an error (screenshot attached) that says:
Restoration Failed
Restoration is not possible because current version is low​
The S Health app shows to be on version 2.5.0.66, is this the right version on 4.4.2? Checking from within the app doesn’t show any updates available.
I don’t recall the app version before I did the factory reset, but I don’t remember it getting updated since I did the backup or after the factory reset.
Anyone else have a problem restoring the S Health data after the update to 4.4.2? I don’t remember having this error before on 4.3. I’ve restored the data on earlier versions of Jelly Bean a few times and didn’t have a problem.
I’ve talked to samsung about it, they had me clear the caches for the app, which didn’t help.
Has anyone else seen this error before and if so, did you find a way to restore the S Health data?
I have a backup of the phone in Kies from about a week ago, but I didn’t see anything about restoring the S Heath data, on the S memo data.
Thank you kindly,
Chris

I have same problem
Odesláno z mého GT-I9505 pomocí Tapatalk

Same problem here. I tried just about everything and couldn't get it to restore. Eventually just gave up and restarted the auto backup, which cleared my previously backed up data. Oh well. Looks like Samsung messed up the ability to restore from backups made before the 4.4.2 update. I hate to say it, but it looks like you might be screwed unless Samsung fixes this and pushes an update out.
On another note, I had similar battery drain when I updated, which was why I also did a factory reset and lost my S Health data as well. The factory reset didn't fix the battery drain, but I disabled sync for some Google services that I don't use, and my battery life is significantly better. I'd try that if you are still suffering from bad battery life.

You might try pulling the app from an MK2 rom. Uninstalling the new one and installing old. Restore data and then update or install new apk. I don't use this app ... so I'm not sure. If it's still a problem maybe I will do some digging.
Sent from my SPH-L720 using Tapatalk

I have the same problem also.
I tried a second factory reset and still can't get my data to restore.

Greetings,
I'm wondering if this is just a bug in 4.4.2 since I did the backup from 4.4.2 and attempted to restore from the same rom. The only difference is I did a factory reset before I attempted the restore. I'm wondering if I can root and flash back to a previous 4.3 rom and restore s-health, then backup using titanium, flash 4.4.2 then restore from titanium? I've not had any problems restoring the backups before on any of the previous stock roms. I'm also tempted to create another samsung account and try saving and restoring a backup of the S-Health data to test to see if the restore even works at all.
The error message is somewhat ambivalent on which is the lower version, the data or the app?
On a side note, does anyone know of a good pedometer app that at least has the ability to do a local backup of data? I really like having the history of my travels. I like the ability to just turn it on and have it logging in the background.
I may also give samsung support another go and/or post in the sprint s4 support forum to see if anyone's having the same problem.
Thank you kindly,
Chris

Any solutions?

How typical.
S-Note Documents from Samsung Note 10.1 with Android 4.1.2 don't transfer over to the Note 3 and Note 10.1 with S-Note and Android 4.3
Given yet another example, we know this is not even an isolated problem.
Samsung's software is intended to be nothing more than a tech demo without actual customer usability in mind.

Greetings,
No luck so far. I've pretty much given up hope of ever recovering the data. I've posted about the problem on the sprint community S4 forum. They were helpful, but ultimately no luck. One person says the version should be 2.5.5, but my phone only has 2.5.4 with no update showing up. I've talked with Samsung and they say that I do indeed have the current version.
What version of the SHealth app do you guys have? Did you get an update to it after the 4.4.2 update? In case this helps, I do see that the Kies 3 finally supports backing up the SHealth data now without having to rely on backing up to the "cloud" thru the SHealth app.
I've done a test backup and restore from the shealth app and it did work. I'm not sure what could have happened before, perhaps just a glitch that prevented the restore from occurring.
That's where I am at this point. I'm leery at this point to rely on the in app backup/restore process since I lost all the data going back to May of last year when I got the phone. I'm definitely going to rely on alternative backup methods. I've rooted and will use Titanium Backup to keep a good backup going forward.
It would be interesting to see if everyone has the same version of the SHealth app. Again, I'm on a sprint SPH-L720 NAE kit-kat.
That's all I have for now.
Thanks,
Chris

cbrand said:
Greetings,
No luck so far. I've pretty much given up hope of ever recovering the data. I've posted about the problem on the sprint community S4 forum. They were helpful, but ultimately no luck. One person says the version should be 2.5.5, but my phone only has 2.5.4 with no update showing up. I've talked with Samsung and they say that I do indeed have the current version.
What version of the SHealth app do you guys have? Did you get an update to it after the 4.4.2 update? In case this helps, I do see that the Kies 3 finally supports backing up the SHealth data now without having to rely on backing up to the "cloud" thru the SHealth app.
I've done a test backup and restore from the shealth app and it did work. I'm not sure what could have happened before, perhaps just a glitch that prevented the restore from occurring.
That's where I am at this point. I'm leery at this point to rely on the in app backup/restore process since I lost all the data going back to May of last year when I got the phone. I'm definitely going to rely on alternative backup methods. I've rooted and will use Titanium Backup to keep a good backup going forward.
It would be interesting to see if everyone has the same version of the SHealth app. Again, I'm on a sprint SPH-L720 NAE kit-kat.
That's all I have for now.
Thanks,
Chris
Click to expand...
Click to collapse
BTW, do you have the Galaxy Gear?
I was wondering if it is syncing to the Walking Mate instead of the Exercise Mate.

klau1,
Nope, I don't have the galaxy gear.
Thanks,
Chris

Bummer. I found this thread because I'm having the same issue.

same problem for me upgrading rom... and now, I've bought S5. Same problem again with S Health 3.0!!!!

problem solvend update to S Health 3.1
Odesláno z mého GT-I9505 pomocí Tapatalk

prucdo said:
problem solvend update to S Health 3.1
Odesláno z mého GT-I9505 pomocí Tapatalk
Click to expand...
Click to collapse
This worked for me as well. I went through the setup after pretty much writing off all the data I've been collecting the past few months and was very surprised when it informed me that an update was available (even though I couldn't find it in the samsung apps store). Updated to the latest version, then the restore worked perfectly!

I just reset my Verizon Galaxy S4 after some time running with the Android 4.4.2 update. I was using the online data backup option through my Samsung account. The stock android 4.4.2 ROM comes S Health version 2.5.4.154 in it. I attempted to restore my data from the Samsung cloud but it failed saying there was a "network error." I could not find the Samsung Galaxy App store after the update so I followed this a droid life guide called "download: Samsung Apps Store With Access to Photo Editor, Wallet, and Others for the Verizon Galaxy S3" and installed the latest Galaxy Apps apk right from Samsung. After getting Galaxy Apps installed I logged into my Samsung account opened the store and clicked on purchases which detected that S Health needed to update. So I update S Health to 3.5.1.0693 and open it and it says I need to update HealthService to the latest (2.0.0.009) which I did. After launching the app it asked me if I wanted to restore my data which I said yes and it proceeded act like it was restoring it. It turns out it just nuked my data rather than restore it. It seems like I am SOL, unless you can get a previous version of your backup from Samsung. Anybody have any ideas? It really sucks because it was more than a year of data.

Apps Thinking I have an SD Card & not working

Hi, I recently was on paranoid android and was getting ready to sell my galaxy s4 I9505 so restored a back up I made of the stock rom which was what came on the phone when I bought it.
I restored the back up, but once the phone had booted it was really slow and I kept getting loads of error messages saying different processes had kept failing. The same as in this thread.
http://forum.xda-developers.com/gal...restoring-stock-rom-cwm-t2882455#post55566370
I then booted back into recovery and wiped data and dalvik cache, which after rebooting sorted the problem. The device was running smoothly and so I went on downloading my apps from the play store.
But I've since noticed apps like swift key, instagram, whatsapp and snap chat seem to be having issues. I don't have any SD card installed just the phones internal memory, which I have ample space (9GB) but whatsapp won't let me download images.
Snapchat says I need to install an sd before viewing video and Instgram mentions I need an SD before being able to take a picture.
Also the language pack for Swiftkey won't download and when I try and download a theme it says it can't save it.
So it seems there's something wrong with the way it's trying to store certain files. Has anyone else come across this yet?
I'm planning on following the whole unroot process anyway documented here: http://forum.xda-developers.com/showthread.php?t=2265477 which I'm hoping will fix it.
But I wondered if anyone knew what it is that's caused it?

Rezaei12 said:
Hi, I recently was on paranoid android and was getting ready to sell my galaxy s4 I9505 so restored a back up I made of the stock rom which was what came on the phone when I bought it.
I restored the back up, but once the phone had booted it was really slow and I kept getting loads of error messages saying different processes had kept failing. The same as in this thread.
http://forum.xda-developers.com/gal...restoring-stock-rom-cwm-t2882455#post55566370
I then booted back into recovery and wiped data and dalvik cache, which after rebooting sorted the problem. The device was running smoothly and so I went on downloading my apps from the play store.
But I've since noticed apps like swift key, instagram, whatsapp and snap chat seem to be having issues. I don't have any SD card installed just the phones internal memory, which I have ample space (9GB) but whatsapp won't let me download images.
Snapchat says I need to install an sd before viewing video and Instgram mentions I need an SD before being able to take a picture.
Also the language pack for Swiftkey won't download and when I try and download a theme it says it can't save it.
So it seems there's something wrong with the way it's trying to store certain files. Has anyone else come across this yet?
I'm planning on following the whole unroot process anyway documented here: http://forum.xda-developers.com/showthread.php?t=2265477 which I'm hoping will fix it.
But I wondered if anyone knew what it is that's caused it?
Click to expand...
Click to collapse
Did you install the stock rom before or have you just restored your old backup?
If I were you, I would clean everything, install the stock sammy firmware (with latest base) and after that restore your backup

Tkkg1994 said:
Did you install the stock rom before or have you just restored your old backup?
If I were you, I would clean everything, install the stock sammy firmware (with latest base) and after that restore your backup
Click to expand...
Click to collapse
No it's not a rom, I just restored my old back up of my OS before I started flashing any custom roms.
I did a factory reset on the phone hoping it might resolve it. Which hasn't, but I'm not sure now if it's got rid of CWM. Would as I can't seem to get it to boot into recovery (it maybe just me not releasing the volume up button at the right time).
Think I'm going to have to flash a clean stock firmware following the unroot process and hope that fixes it.

apps crashing in my backup (kitkat) after upgrade to Cyanogenmod 12 (lollipop)

Hi guys, so basically I made a backup of my STOCK rom and then I installed CYANOGEN mod 12 on the phone... Realizing I totally forgot about my contacts I then backed it up and "restored" my old backup of the stock rom which is kitkat. to find that EVERYTHING "stops working" so I cant get to my contacts.
Now heres where I believe I went wrong. I used philz touchwiz and upon my process to flash the phone I did the system/factory reset option or something like that and it asks if you'd like to wipe the phone to install a new rom. I selected yes so I thought that I was good to go and did not go further into the other stuff... I flashed cyanogen mod on the phone and then it said it was "upgrading my apps" ok well thats fine, and it ran great and no issues.... So going back to my STOCK backup after that, all the apps just crash, which I assume is due to still having the old apps which are "upgraded" to lollipop but the apps of course crash on "kitkat"
So, I've read that in a backup it saves all your apps and stuff.. It should return your phone back to exactly where it was when you made the backup. so why is it i'm having the app issues? I guess I need to delete them right?
So what is the options i need to do to get rid of the apps and do a proper phone wiping prior to a backup so that when I load my kitkat backup that It runs fine as it should? Wipe cache? dalvik? /data?, etc etc.... will it erase the main phones memory as a hole or no?
let me know how to correct this, I greatly appreciate it. I've tried googling to no prevail so far.

If I'm understanding correctly, you're trying to restore your KitKat apps onto cm12.
If that is the case, it will keep force closing apps. When upgrading and moving from touchwiz based Roms to AOSP based Roms you can't just restore from backups, the environment is different.
So to carry your contacts, I suggest recreating the same KitKat environment by clean installing whatever ROM you had, let google play store install the apps, then restore your app data only using philz advanced restore option (make sure all other options besides app data or data are unchecked)
Once all are restored, make a backup of your contacts and SMS using call log back up and SMS backup apps from playstore.
Back up any app progress using adb like
#adb -backup -f appname.ab -obb -noapk com.android....
And then do a clean cm12 install, let play store install all apps and start restoring call log, SMS, and your app data.
This takes a while, but it is worth it!

Possible to copy app data from Oreo 6P to Nougat S8+?

So I bought a Galaxy S8+ (7.0) to replace my 6P (8.0), and I'm trying to copy my app data over. Not having any luck. Any suggestions for how to do it? The apps themselves are no big deal, I can download from the Play Store, but I want my data.
6P is still completely stock - locked bootloader, so I would have to erase it to root. This would defeat the purpose. If there is a way to do a complete backup, root, and restore so I could use TiBu that would be awesome.
I do have Google apps backup enabled, and I have a backup on Drive that I can find and see all my apps. However, according to this link you can't restore from a newer version of Android to an older one. It never gives me the option to restore when I add my Google account to the new phone, and I can't find a way to restore from Drive on the new phone, even though I can see all the apps in the backup. Downloading apps from the store doesn't restore their data either. I can't downgrade my 6P back to Nougat without root either.
I tried Helium Backup, but it just simply doesn't work. As evidenced by many comments on the Play Store it doesn't work on the 6P.
Am I just stuck? I would think there would be a better solution than this.

You tried helium backup this way I guess ???
https://www.androidpit.com/how-to-backup-and-restore-app-data-with-or-without-root
There are not many ways to do, you could try Holo or super backup.
That's why we root

coremania said:
You tried helium backup this way I guess ???
https://www.androidpit.com/how-to-backup-and-restore-app-data-with-or-without-root
There are not many ways to do, you could try Holo or super backup.
That's why we root
Click to expand...
Click to collapse
The problem I am having with Helium backup is that it just doesn't seem to work. If I connect through port 5000 from my PC (PC download) and tell it to backup then it just sits there and says "waiting for [IP address]" and never comes back to save anything. If I try to backup to the device, it does a couple of different things - it comes up and asks for my device password (which I put in settings) and then it fills in the password for me, but then either the "Back Up My Data" is grayed out or it sits on that screen, fills in the password, and then the apps start cycling through while it is adding characters to the password, then it gets stuck and stops. I have to reboot the phone to reset the backup to try again. (It's not locked up, just Helium is stuck.)
I'll look into Holo and Super Backup.
Followup: No go on the others. It says Holo can only be used to restore to the same device, and Super Backup needs root to backup the app data.

Bad for you, I doubt there is way for you to backup with a locked bootloader if none of the apps are working.
The only way to root a phone without a patched boot.img (SuperSU and magisk) is to use kingroot, but I highly doubt this will work. Do yourself a favor and root your s8 to avoid this the next time.
https://consumingtech.com/install-kingroot-android-8-0-oreo-apk-app-for-android-mobile/
Try it, I never thought I would link something like that

Matthew Carson said:
So I bought a Galaxy S8+ (7.0) to replace my 6P (8.0), and I'm trying to copy my app data over. Not having any luck. Am I just stuck?
Click to expand...
Click to collapse
Yes, pretty much. Google restore is decent in getting your new device close to where it was, but app data (especially for non-Google apps) can be a problem. Sometimes the app has a dedicated folder and you can try copying that over. This worked for me once long ago with WhatsApp before it had it's own backup capability. After the Google restore, exactly which apps are you needing saved data for? Someone may be able to chime in if it is a specific game or well known app. Now that root is available for S8+ you should do that asap before getting it all set up the way you want it. It's only painful one time, but then you will have access to TiBu and all the other "essential" root apps.

v12xke said:
Yes, pretty much. Google restore is decent in getting your new device close to where it was, but app data (especially for non-Google apps) can be a problem. Sometimes the app has a dedicated folder and you can try copying that over. This worked for me once long ago with WhatsApp before it had it's own backup capability. After the Google restore, exactly which apps are you needing saved data for? Someone may be able to chime in if it is a specific game or well known app. Now that root is available for S8+ you should do that asap before getting it all set up the way you want it. It's only painful one time, but then you will have access to TiBu and all the other "essential" root apps.
Click to expand...
Click to collapse
The problem is that Google restore didn't work either since it was going from an Oreo device to a Nougat device. I didn't think backing up was a big deal since Google is supposed to handle it, but it's not doing me any good at all. I couldn't do a full restore from the phone, and when I reinstall apps from the Play Store it doesn't include the data. Most things have accounts so I can set it back up again, but all of my preferences and settings for every app are gone. I'm pretty much having to go through app by app and reconfigure everything. Plus I have lost high scores and low times for several games...
My only concern with rooting the S8+ is that I have seen that it makes Android Pay not work, and some people say the Play Store has issues. Is that true? I've just begun researching it.

Matthew Carson said:
...My only concern with rooting the S8+ is that I have seen that it makes Android Pay not work, and some people say the Play Store has issues. Is that true? I've just begun researching it.
Click to expand...
Click to collapse
I'm afraid I can't be of much help because I don't use Android Pay or Samsung devices (except the Galaxy Nexus which was great) ...but both Pay and PlayStore seem to be working fine on most rooted devices. I have never had a PS issue due to my phone being rooted. I just know I won't be without root because the root apps I use are more important to me in every day use. It's up to the individual to decide whether root is right for them, or not. I suggest hanging out in the Sammy board here on XDA, read and ask questions until you know what you want to do. BUT what I said earlier is true and most will vouch for me... make the decision asap, because unlocking and rooting will require wiping the phone.
Edit: Side note... just found this article which doesn't help you, but it does raise a question: Did you initiate the restore during the initial setup process on the S8+ or afterwards? If afterwards, wiping the phone and trying Google restore again may work.

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