Database Users

Severe battery drain problem

Severe battery drain problem happening to my Galaxy 3 in recent days whatever ROM or kernel I use.
Still under warranty for 6 months +. So I given to Service Centre.
At first they just formatted and reloaded with DDJP2.
Then I argued to provide a new battery and convinced from my side that the battery is the culprit.
And wow, they convinced and promised me to give a new battery in next week as they are out of stock now.
But my doubt is...
The problem is as follows:
The cell fully charges, indicated that the battery is fully charged.
When I unplug the charger, the battery indicator comes immediately to zero from 100 within 2 minutes with minimal phone or data usage. And it automatically switches off.
If I switch it on again even without charging, it again shows 100% charge.
So the question is, Is it the damaged battery the culprit is? Or some motherboard problem or what?
I am unable to judge the problem!!!
As it is proved that the service centre people are real dumb Is it time to switching to newly announced Symbian or only Galaxy 3 sucks!!!

Had similar problem with my Nokia which made me switch to Galaxy 3 few months back
When i had that kinda problem with Nokia the battery was sort of swelled and was deformed here and there. So i was sure my battery's dead.
If your battery looks good as new then the problem is with the chip.

Same prob I m having.. U need to do sum cycles to get Ur battery wrkin fine as said by rob_gangte ..
Sent from my GT-I5800 using Tapatalk

darksyde18 said:
Had similar problem with my Nokia which made me switch to Galaxy 3 few months back
When i had that kinda problem with Nokia the battery was sort of swelled and was deformed here and there. So i was sure my battery's dead.
If your battery looks good as new then the problem is with the chip.
Click to expand...
Click to collapse
Battery is looking as good as new.
If it is a chip problem. Then what to do?
You know Samsung Customer Care here are real Dumb *ss!!!
Please give me some idea.

ranadip.bswas said:
Same prob I m having.. U need to do sum cycles to get Ur battery wrkin fine as said by rob_gangte ..
Sent from my GT-I5800 using Tapatalk
Click to expand...
Click to collapse
Cycles failed. Anything else?

sekhargreen said:
Cycles failed. Anything else?
Click to expand...
Click to collapse
Drain the battery completely. If it switches off by itself, try to switch on and repeat this until it is completely drained. Switch off ur mobile. Wipe battery stats in cwm. Do not switch on and charge it for atleast 2hrs. Then switch on and repeat this for few cycles

This has been happening to ur phone since u bought it or after previous flashing...
If after some recent flashing then u hav ur answer (revert back to eclair then reflash) !!!

Battery flat over night/ phone shut down with strange battery usage (screens iside)

I have samsung galaxy s2 just over a month or so and i have big problems, due to battery. I know this is common issue on this device.
Until now i try to recalibrate battery like that, no hard reset. The phone it;s new and it had ICS 4.04 installed on the first place.
1) drain all of your battery untill phone shuts down
2) turn on and drain battery until phone shuts down ( repeat until you are unable to turn the phone on- this step is very important because we need to drain the battery competely)
3) take the battery out and wait 5 seconds or so and put it back in
4) Charge the battery while the phone is off
5) when the charge is 100%, take the charger off then charge again to get 100% again
6) turn on your phone and enjoy your new battery
Once i try to take the battery out after charge, and wait over 2 minutes. I know this is a common issue of s2, but i have some screens, maby someone had similar problem.
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Next, i'll try Battery Calibration (can't post the link, new user) tool from the market / wait for Jelly Bean official update. Then hard reset. Next step: service.

The screens

Time to get a new battery !
Sent from my GT-I9100 using xda app-developers app

Farooq95 said:
Time to get a new battery !
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
But it's a new phone, new battery (

great

The batteries in these phones can't be calibrated per se. Just use it normally for a bit. The peaks and troughs in your battery graph are because you're clearing the fuel gauge data. Mine would drop from the 73% I'm on now, to about 14% if I cleared the fuel gauge chip data, until it relearnt its settings. Just charge normally and use it for a few days, it will sort itself out.
If not, new battery.
Sent from my GT-I9100 using xda app-developers app

Im having the same problem. Tried swapping batteries with another S2, recalibrating the battery and even installed another rom, same problem persists. The phone will auto switch off after a few hours of not using (overnight especially), and batter will drain like mad when it happens. Brought the phone back to samsung for repair now.

Same here...
TheReverend210 said:
The batteries in these phones can't be calibrated per se. Just use it normally for a bit. The peaks and troughs in your battery graph are because you're clearing the fuel gauge data. Mine would drop from the 73% I'm on now, to about 14% if I cleared the fuel gauge chip data, until it relearnt its settings. Just charge normally and use it for a few days, it will sort itself out.
If not, new battery.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I'm currently having the same (really annoying) problem. My international GS2 is less than a month old and uses the latest official firmware on ICS. It happens almost daily -- or should I say nightly? The phone has at least 60-70% of battery left by the time a go to sleep. When I wake up in the morning, it's completely depleted. My stats look exactly as in the screen-shots in the first post. I'm always charging/using it "normally" but it hasn't sorted itself out.
I don't really know how to solve this and it's frustrating. The Internet has mixed "feelings" about the solution(s)... However, same as with my battery issue, I'm looking for something more stable and reliable.
Am I missing something? Does anyone know the exact cause and how to fix it?

Hello, I took the phone to a local service (pointed by Samsung from my country) and they replaced my motherboard and another pice of hardware....something in the recharging sistem, i dont know details. I think there is a "lot' of bad motherboards... people form the service call it a generic name.
In conclusion, the problem was the motherboard, not battery. I have recovered the device from service one day ago, if i'll experience any problems... i'll get back with details.
Cheers

[Q] Verify "swollen" battery

So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.

That definitively doesn't look normal. :s

My battery is swollen as well. Shutting down frequently especially when using 3g and browsing.

It's not normal. My old Galaxy S 4G's battery started draining really fast and shutting down whenever I had around 50-60%. The battery was swollen. You should buy another S4 battery.

Gexxer said:
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
Click to expand...
Click to collapse
I wouldn't be charging that or using it either. There's a good chance it may explode if charged or used...
Unfortunately for you batteries aren't normally covered under warranty. You might need to bite the bullet and either buy another Samsung branded battery or an OEM one off ebay.

I had the same issue, changed battery and its working again.
There's also a thread in the general section. Seems to happen sometimes...
Sent from my GT-I9505 using xda app-developers app

Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.

Gexxer said:
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Click to expand...
Click to collapse
my faulty battery has serial number starting from BD as well. so yeah..

Mine too...BD...
Sent from my GT-I9505 using xda app-developers app

The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD

Swizzy88 said:
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Click to expand...
Click to collapse
I tried to get a new battery from store, but they wanted whole phone, because how they said it could be the phone problem.
I ended up buying a new battery.

If it is swollen just get a new one, means that it is pretty much gone

Lol been there.. my htc battery was so swollen that the back cover would wobble. It gave me a tick to play with

Figure out Wich battery's are bad.
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino

stineco said:
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
Click to expand...
Click to collapse
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new. Don't experience any reboots or shutdowns etc
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app

plasmastate said:
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new.
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
Click to expand...
Click to collapse
On my battery i cannot see where the cell is made,
It just says
MADE IN CHINA / FABRIQUE EN CHINA
ENSAMBLADO EN CHINA / MONTADO NA CHINA.
Like this http://www.technobuffalo.com/wp-content/uploads/2013/04/Samsung-Galaxy-S4-Battery.jpg
But then China ipv Korea

Mine is made in China, product code B600BE, S/N: BD1D512BS/2-B. It got swollen after only 2 months. Luckily they replace swollen S4 batteries here in the Philippines and in severe cases where the battery got so swollen it broke the motherboard or screen they replace those parts too. It happens quite a lot here and the folks at Samsung Care admit it's a factory defect on a batch of batteries.

My battery is also swollen. The serial number starts with BD. It is not as much as the OP but still is. I will try to replace it using warranty.

When the battery is swollen lije that, you'd better stop using it.
Sent from my GT-I9500 using xda app-developers app

http://www.talkandroid.com/179713-s...s-to-galaxy-s-4-users-with-swollen-batteries/

[SOLVED] S4 I9500 cyclic reboots and dead battery - strange behaviour

Hi,
I have a Galaxy S4 I9500 octa core version, latest official firmware available installed (MD5) and everything was fine until a week ago. The issue is like this: only when utilizing it even for few minutes only (browsing the internet, watching Youtube, sending messages, etc.) the phone dies completely and reboots. After reboot battery shows 0% (although it was almost full) and reboots again and again until it eventually dies completely. If I wait 20-30 minutes and restart the phone, everything is fine. Or if I put the charger and charge it for few minutes it comes back to life. This is a very random behavior but it happens now every day. The phone is not hot or heavily used and it happens when either connected to wifi or 3G. Sometimes, wifi settings are lost!
Before trying to master reset the phone, is any of you having similar issues (I read that there is a similar behavior for some of the users when using the camera)? Is this related to the battery?
Thanks,
Mugur
http://mugur-ionescu.ro/tag/android

You can see this strange battery graph

And this is even more obvious

usually when phone exceeds the limit SOC highest temperature, it turns off or reboot. but you say that it is not geeting hot.
so you should think about battery, try with another one.

Ordered new battery now. Will see tomorrow.

imugur said:
Ordered new battery now. Will see tomorrow.
Click to expand...
Click to collapse
Hi, read my last post there http://forum.xda-developers.com/showthread.php?t=2397950 (I don't want copy-paste)
I think it's faulty motherboard and that the only solution is replacement.

Did you change the battery? I am on stock ROM.

imugur said:
Did you change the battery? I am on stock ROM.
Click to expand...
Click to collapse
Nope, I'm gonna send it to reclamation. What about you? Did new battery solve this problem?

imugur said:
Hi,
I have a Galaxy S4 I9500 octa core version, latest official firmware available installed (MD5) and everything was fine until a week ago. The issue is like this: only when utilizing it even for few minutes only (browsing the internet, watching Youtube, sending messages, etc.) the phone dies completely and reboots. After reboot battery shows 0% (although it was almost full) and reboots again and again until it eventually dies completely. If I wait 20-30 minutes and restart the phone, everything is fine. Or if I put the charger and charge it for few minutes it comes back to life. This is a very random behavior but it happens now every day. The phone is not hot or heavily used and it happens when either connected to wifi or 3G. Sometimes, wifi settings are lost!
Before trying to master reset the phone, is any of you having similar issues (I read that there is a similar behavior for some of the users when using the camera)? Is this related to the battery?
Thanks,
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
I have exactly the same issue on my octa since 2 days.I think it is battery related problem.my battery became fatter now.how I know original vs fake battery when buying?
Sent from my GT-I9500 using XDA Premium 4 mobile app

Mine is fatter too! Just changed it with a new one and so far everything is good

Swollen battery
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android

imugur said:
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
Mine is also made in China maybe that's why we have the same problem others have made in Vietnam or Korea
Sent from my GT-I9500 using XDA Premium 4 mobile app

imugur said:
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
I think this will happen again, so plz keep in touch, i want to know about this case. Thanks.
(By the way, i received many I9505 to be fixed, faulty PBA when phone is dying very quick, sometime from 100% to 0% for 5 sec, even with new battery)

help with batteries

hi friends
first i have an up normal battery drain and when the battery gauge reaches 30% the network signal gone and at 15% it turns off suddenly and if i'm charging the phone turned off it give me a smaller measurement from it shown when the phone turned on and this is the second original battery is
doing after about 1 year what the old one was doing
i tried :
1- battery calibration with *#2280# and the aps on google play
2-same case with many roms
3-the phone now on the stock rom unrooted
plz help

crazydeepman said:
hi friends
first i have an up normal battery drain and when the battery gauge reaches 30% the network signal gone and at 15% it turns off suddenly and if i'm charging the phone turned off it give me a smaller measurement from it shown when the phone turned on and this is the second original battery is
doing after about 1 year what the old one was doing
i tried :
1- battery calibration with *#2280# and the aps on google play
2-same case with many roms
3-the phone now on the stock rom unrooted
plz help
Click to expand...
Click to collapse
Try this
https://forum.xda-developers.com/note-4/general/battery-shutdowns-15-20-fix-root-t3513268

tried this method and didn't fix the problem
Sent from my SM-N910C using Tapatalk

You sure its not just bad batteries? I didnt even try to buy a Samsung battery when I recently replaced mine... too many junk knockoffs/used/refurbs. I went with after market. Your issue sounds like a lot of the bad battery stories I read about though. I always charge a new battery with the phone off, and then run down to 1% or 2%. I never use fast charge either

widowmaker17 said:
You sure its not just bad batteries? I didnt even try to buy a Samsung battery when I recently replaced mine... too many junk knockoffs/used/refurbs. I went with after market. Your issue sounds like a lot of the bad battery stories I read about though. I always charge a new battery with the phone off, and then run down to 1% or 2%. I never use fast charge either
Click to expand...
Click to collapse
i already bought new one yesterday . things are alright but still one issue : stop charging at 92% or 88%

Where are you getting your batteries, and how are you charging it when you get it? "New to you" batteries doesnt necessarily mean "brand new", and can still be junk

no it's original from Samsung store branch

you still havent told us how youre charging your new batteries

standard fast charger

Never mind, I give up. Im not going to beg for information. For someone who wants help, you sure dont want to be very specific with details that could help you. Im done trying to help you

widowmaker17 said:
Never mind, I give up. Im not going to beg for information. For someone who wants help, you sure dont want to be very specific with details that could help you. Im done trying to help you
Click to expand...
Click to collapse
Thank you
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