Well my friends I know this is not a new topic for you but I'm really searching for a definite solution !!
I have my note for 2 weeks now , from day one it stucked in the starting Samsung model screen and freezes , I considered that a bootloop issue and I followed instructions and I restarted it without the micro sd card and it started well BUT since then I experienced a random restarts and freezes without any related action , it did this by itself , even when its screen locked ?
That's so frustrating , I tried everything possible but the problem still there , it seems it likes to restart very much , the freezing issue occur less frequently but it happened sometimes when I tried to answer a call or in the middle of apps using or apps updates ???
SHOULD I consider it a defective unit or it's a software bug we should wait to be fixed through Samsung ??
Should I get ride of it or just to wait , please need your advice desperately , thanks.
Sent from my SM-N9005 using xda app-developers app
Also my problem :/
Sent from my SM-N9005 using Tapatalk
This is with a battery drain issue can't be explained either , my device is Made in Korea and a screen shot included for its exact model , thanks in advance .
Sent from my SM-N9005 using xda app-developers app
Which region, what is the firmware it came with? Did you update it? If you are facing issues out of box and with out sdcard then you should check check were you bought the device for replacement
Sent from my Nexus 7 using XDA Premium 4 mobile app
kmaq said:
Which region, what is the firmware it came with? Did you update it? If you are facing issues out of box and with out sdcard then you should check check were you bought the device for replacement
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes , I updated to the last updates , region and my firmware attached in the image of my post , thanks.
joseph74 said:
Well my friends I know this is not a new topic for you but I'm really searching for a definite solution !!
I have my note for 2 weeks now , from day one it stucked in the starting Samsung model screen and freezes , I considered that a bootloop issue and I followed instructions and I restarted it without the micro sd card and it started well BUT since then I experienced a random restarts and freezes without any related action , it did this by itself , even when its screen locked ?
That's so frustrating , I tried everything possible but the problem still there , it seems it likes to restart very much , the freezing issue occur less frequently but it happened sometimes when I tried to answer a call or in the middle of apps using or apps updates ???
SHOULD I consider it a defective unit or it's a software bug we should wait to be fixed through Samsung ??
Should I get ride of it or just to wait , please need your advice desperately , thanks.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
You are not alone, my fix worked for a week or two but it's not perfect but at least it doesn't reboot as often as before. A huge improvement.
http://forum.xda-developers.com/showpost.php?p=48755368&postcount=1
Just goto wifi settings with wifi on. Select advanced settings. Untick allow scanning. And voila.
It's unchecked from the begining
gavinfabl said:
Just goto wifi settings with wifi on. Select advanced settings. Untick allow scanning. And voila.
Click to expand...
Click to collapse
Thanks but it's already unchecked , that's not the problem.
Same Exactly !!
Narada2XK said:
You are not alone, my fix worked for a week or two but it's not perfect but at least it doesn't reboot as often as before. A huge improvement.
http://forum.xda-developers.com/showpost.php?p=48755368&postcount=1
Click to expand...
Click to collapse
Hi,
Thanks so much , my problem is a copy from yours , even my handset is XME ( Malaysian ) , removing the SD card and reset partially solves the frequent boot as yours but never permanently solve it , I'm still facing the self-reboot and infrequent freezing issues , I'm out of my 45 days replacement time of eBay and warranty is based on Malaysia and I'm in US , is it a software bug will be fixed or a hardware issue needs replacement ?
Frustrating !!
joseph74 said:
Hi,
Thanks so much , my problem is a copy from yours , even my handset is XME ( Malaysian ) , removing the SD card and reset partially solves the frequent boot as yours but never permanently solve it , I'm still facing the self-reboot and infrequent freezing issues , I'm out of my 45 days replacement time of eBay and warranty is based on Malaysia and I'm in US , is it a software bug will be fixed or a hardware issue needs replacement ?
Frustrating !!
Click to expand...
Click to collapse
Next time don't buy hardware electrical things at eBay. You can't assure the units came from where, whether it is original lemon set or not.
Try hard reset and don't restore anything, see any problem or not as sometimes it is due to apps you had install especially if it is not from original source.
it's Brand New Sealed with Warranty !!
Andrewtst said:
Next time don't buy hardware electrical things at eBay. You can't assure the units came from where, whether it is original lemon set or not.
Try hard reset and don't restore anything, see any problem or not as sometimes it is due to apps you had install especially if it is not from original source.
Click to expand...
Click to collapse
The unit I got is from power US seller , I need it unlocked because I travel a lot and actually it came Originally sealed with it's papers and warranty , problem is Samsung warranty is local not like Apple , it's accepted only in original country of sale , on the other hand I didn't install anything from outside google play and I didn't root ( yet )
Do you think it's a hardware issue ??
Since updating to 4.4.2 I experience random reboots. No solution yet.
Sent from my SM-N9005 using Tapatalk 2
joseph74 said:
The unit I got is from power US seller , I need it unlocked because I travel a lot and actually it came Originally sealed with it's papers and warranty , problem is Samsung warranty is local not like Apple , it's accepted only in original country of sale , on the other hand I didn't install anything from outside google play and I didn't root ( yet )
Do you think it's a hardware issue ??
Click to expand...
Click to collapse
Did you have external SD card, read certain SD card make the phone auto restart. Another is certain bad design case will make it keep auto restarting if the case had blocking the power button.
So far mine one working perfectly, didn't ever auto restart itself once before.
---------- Post added at 03:40 PM ---------- Previous post was at 03:39 PM ----------
Jack Barrett said:
Since updating to 4.4.2 I experience random reboots. No solution yet.
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
If this the case, you probably need hard reset your phone.
I have SanDisk Extreme Plus micro SD 64 gb card ( Original in retail package ) and I use Otterbox Defender case which is perfectly designed !!
Sent from my SM-N9005 using xda app-developers app
All are original
Andrewtst said:
Did you have external SD card, read certain SD card make the phone auto restart. Another is certain bad design case will make it keep auto restarting if the case had blocking the power button.
So far mine one working perfectly, didn't ever auto restart itself once before.
---------- Post added at 03:40 PM ---------- Previous post was at 03:39 PM ----------
If this the case, you probably need hard reset your phone.
Click to expand...
Click to collapse
I have SanDisk Extreme Plus micro SD 64 gb card ( Original in retail package ) and I use Otterbox Defender case which is perfectly designed !!
joseph74 said:
I have SanDisk Extreme Plus micro SD 64 gb card ( Original in retail package ) and I use Otterbox Defender case which is perfectly designed !!
Click to expand...
Click to collapse
Since you answer with "!!", then you sort out yourself. I only said if, you no need reply back with "!!".
SanDisk not means all 100% perfect.
I'm wondering !!
Andrewtst said:
Since you answer with "!!", then you sort out yourself. I only said if, you no need reply back with "!!".
SanDisk not means all 100% perfect.
Click to expand...
Click to collapse
I know , ( !! ) means I'm wondering , how to figure this out ?
If a software problem , it's OK , if hardware it's a great loss for me
Jack Barrett said:
Since updating to 4.4.2 I experience random reboots. No solution yet.
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
Reflash 4.4.2 fresh and wipe data.
joseph74 said:
I have SanDisk Extreme Plus micro SD 64 gb card ( Original in retail package ) and I use Otterbox Defender case which is perfectly designed !!
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Take out your memory card and boot up normally.leave it out and see what happens
joseph74 said:
I know , ( !! ) means I'm wondering , how to figure this out ?
If a software problem , it's OK , if hardware it's a great loss for me
Click to expand...
Click to collapse
Probably software...
I wouldn't be surprised if our handsets have a hardware issue. People keep suggesting things that I know I have tried, I am not sure about you. Like, factory reset the device, do the whole microSD and sim card removal steps, the wifi "solution", etc.
I installed Cyanogenmod a few times and boy were those quick reboots vicious (I didn't do my fix on it in Cyanogenmod though and they were very early releases). I have a feeling that it's the RAM causing these issues.
If you are positive that you cannot get the handset replaced, then you could as well give my method a try.
Root.
Find an app that forces the CPU to run on "performance" and on "noop". (The battery life is still surprisingly great, doesn't seem much different and I wasn't expecting that)
See if you can get Titanium Backup and remove those KNOX apps.
I don't rememeber if CyanogenMod still has those CPU settings integrated where you can set the "performance" and "noop" without installing additional apps but this could be another test for you for your satisfaction. Pick TW or AOSP in the end. Whatever you feel comfortable with.
Narada2XK said:
I wouldn't be surprised if our handsets have a hardware issue. People keep suggesting things that I know I have tried, I am not sure about you. Like, factory reset the device, do the whole microSD and sim card removal steps, the wifi "solution", etc.
I installed Cyanogenmod a few times and boy were those quick reboots vicious (I didn't do my fix on it in Cyanogenmod though and they were very early releases). I have a feeling that it's the RAM causing these issues.
If you are positive that you cannot get the handset replaced, then you could as well give my method a try.
Root.
Find an app that forces the CPU to run on "performance" and on "noop". (The battery life is still surprisingly great, doesn't seem much different and I wasn't expecting that)
See if you can get Titanium Backup and remove those KNOX apps.
I don't rememeber if CyanogenMod still has those CPU settings integrated where you can set the "performance" and "noop" without installing additional apps but this could be another test for you for your satisfaction. Pick TW or AOSP in the end. Whatever you feel comfortable with.
Click to expand...
Click to collapse
I did the hard reset , WiFi uncheck thing and SD card out , no permanent fix as I said , anyway I'll give your way a try and let you posted , I feel it's a RAM issue as well , no replacement anyway , thanks a lot , I'll keep you posted , appreciated.
Related
Hi,
I'm really hoping someone might be able to give me some advice.
I've had my Desire HD for about eight months now, and counting the one I lost about 10 minutes ago, I've gone through a total of ten memory cards.
Each time I get a message saying it's been unexpectedly removed, or that it is blank or damaged. I've tried Sandisk and Samsung cards, all Class 2 / 8GB.
I hardly ever remove the memory card, but when I do I am always careful to unmount it. The same as when I connect it to my PC via USB.
After the 8th memory card died, the Gingerbread update had just been released, and I was hoping it was due to a software issue. However, as expected, my 9th memory card died shortly after. I contacted HTC who sent me ONE replacement SD card, to which I explained that I wanted my phone repaired. Courier picked it up, they said that it was being caused by a software issue and simply done a reset.
I knew it wouldn't work, and low and behold my 10th memory card has just died.
I am now contemplating going to Phones4U and asking for a replacement, as someone else has mentioned in the forum. However, there was one thing I wanted to check with people first.....
I connect my phone to my car stereo via Bluetooth, which I use as a handsfree and to listen to music that is stored on my phone. Now, normally I just turn my car stereo off. How likely is it that this could be causing the card failure? I don't see how, as the memory card isn't physically being removed, but I wanted to get people's thoughts on this before I start pushing Phones4U for a replacement!
I don't think your cards are physically damaged. They just need to be formatted.
ozaghloul said:
I don't think your cards are physically damaged. They just need to be formatted.
Click to expand...
Click to collapse
I don't think it's my cards that are physically damaged, but it must be a hardware issue with the phone. Each of the memory cards either say it's been removed, or that it's blank or damaged. Some of them I can put into my PC and repair. Some of them worked again after I had formatted them, however 5 out of the 10 would not even be picked up by my PC.
I have now emailed Phones4U, so I shall see where I get (if anywhere) with them.
What HTC firmware are you using? There was an issue with 1.72 that caused symptoms such as yours. That is one of the issues that got the OTA pulled.
I have the phone number for Phones4U's written complaints team, the team that you always get told don't accept incoming calls. Should you need it, just let me know.
Sounds a very similar problem to mine mate........
s32bauer said:
I don't think it's my cards that are physically damaged, but it must be a hardware issue with the phone. Each of the memory cards either say it's been removed, or that it's blank or damaged. Some of them I can put into my PC and repair. Some of them worked again after I had formatted them, however 5 out of the 10 would not even be picked up by my PC.
I have now emailed Phones4U, so I shall see where I get (if anywhere) with them.
Click to expand...
Click to collapse
Hi there s32bauer,
I think i may have seen the same problem, although i have only tried 2 /sdcards and they BOTH work on the PC or lappy afterwards.
See this thread for more on my issue,
Hope you have a little more luck than myself.
I have had some great help off some great people on here at XDA though......Thanks guys...
P.S. Have you been running any custom ROM's? If so, what were they?
i had the same problem when on 1.72, i went through 3 16sdhc cards. i fixed this by rooting and using leedroids gingerbread.
all three cards which were broke i managed to fix and they are now in good use in my wifes wildfire and our galaxy tabs, the 32gb card i now have in my phone has been in there for about 4 months now with no more unexpected removals.
The only other time i had this problem was with my motorola milestone, it also ate cards - but the phone was next to useless as it was sig locked and never updated (got a full refund as flash never arrived in the 9 months i owned the pos).
Gone through 10 memory cards that's absolutely insane!! Even more insane that a OTA can be released that causes it.
I think your owed some replacements if the cards are screwed.
Sent from my Desire HD using XDA App
The same has happened to me... I broke around 5 SDcards like that. Problem solved by rooting the phone and Gingerbread !
andyharney said:
What HTC firmware are you using? There was an issue with 1.72 that caused symptoms such as yours. That is one of the issues that got the OTA pulled.
I have the phone number for Phones4U's written complaints team, the team that you always get told don't accept incoming calls. Should you need it, just let me know.
Click to expand...
Click to collapse
I've been through quite a lot. The first two died on 1.32 I believe. Then I lost SIX on the 1.72 firmware. Another one once I'd upgraded to Android 2.3, and then the final one the other once I'd received it back from HTC.
The number for Phones4U would be brilliant, thanks!
LandUzu said:
Hi there s32bauer,
I think i may have seen the same problem, although i have only tried 2 /sdcards and they BOTH work on the PC or lappy afterwards.
See this thread for more on my issue,
Hope you have a little more luck than myself.
I have had some great help off some great people on here at XDA though......Thanks guys...
P.S. Have you been running any custom ROM's? If so, what were they?
Click to expand...
Click to collapse
Hey, thanks for the link. I'll have a look through, although I'm going to continue to push for a brand new replacement I think.
Tried 1.32, then to 1.72, and then Android 2.3. One of them was a custom ROM, but had one die on that one too unfortunately, so I'm quite sure it's just my phone being a dud! lol
ToneyEricsson said:
Gone through 10 memory cards that's absolutely insane!! Even more insane that a OTA can be released that causes it.
I think your owed some replacements if the cards are screwed.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.
just to confirm...
s32bauer said:
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.
Click to expand...
Click to collapse
i have bought another 4GB sd card and my DHD STILL wont recognise it......its a dud handset imo.
How old is yours out of interest? Ive had my DHD since January.
Good luck with Phones4U.
s32bauer said:
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.
Click to expand...
Click to collapse
Just been looking at the SanDisk warranty on faulty non working micro SD cards - you should be able to get replacements as long as you have proof of purchase.
Maybe spread them out over a few weeks each if you have a few
Sent from my Desire HD using XDA App
Ive gone through 2 (ebay) 32gb sd cards in 2 months, both didnt last a reboot, and were fubar afterwards, can anyone else who is running a 32gb card confirm it works ok? Or have I just been unlucky with 2 bunk suppliers?
Sounds more like you got crap cards off eBay, my 32gb card works great
Sent from my Desire HD using XDA App
whoops wrong thead
kujoswrath said:
Sounds more like you got crap cards off eBay, my 32gb card works great
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Any pointers on which type of card yours is? I think it needs to be a sdhc card but dont know what class number it should be. I seem to see that they have different classes.
Or which seller you purchased from??
hello xda,
i am a huge android fan and i bought this tablet the first day it was available in my country, but am am very very disappointed: it doesn't stop freezing, when i take a photo it will freeze 1/2 times, the screen takes around 5 sec to turn on, rotating takes very long time, sometimes it freezes with a very strange sound coming from the speakers, ect ect ect
i cant trust this tablet: when i am writing a message on a forum i will freeze and restart (maybe the keyboard freezes) i have to save my message a few times into google keep to be sure i don't lose my work. i could throw this out of my window. i hope android 5.0 will fix all these problems, otherwise i will sell it.
are you guys experiencing the same problems ? , i know many of you are hiding them that's what i did in the beginning, otherwise my friends (who are all apple fanboys) would laugh at me.
i am fed up with this thing, do anybody know how to fix all these problems ? if these problems can only be solved with a factory reset, its better for me that i sell it.
is anyone interested ? i can send it to anyone living in europe.
greetings,
inse
insevanhouts said:
i know many of you are hiding them
Click to expand...
Click to collapse
lol. No we aren't
insevanhouts said:
hello xda,
i am a huge android fan and i bought this tablet the first day it was available in my country, but am am very very disappointed: it doesn't stop freezing, when i take a photo it will freeze 1/2 times, the screen takes around 5 sec to turn on, rotating takes very long time, sometimes it freezes with a very strange sound coming from the speakers, ect ect ect
i cant trust this tablet: when i am writing a message on a forum i will freeze and restart (maybe the keyboard freezes) i have to save my message a few times into google keep to be sure i don't lose my work. i could throw this out of my window. i hope android 5.0 will fix all these problems, otherwise i will sell it.
are you guys experiencing the same problems ? , i know many of you are hiding them that's what i did in the beginning, otherwise my friends (who are all apple fanboys) would laugh at me.
i am fed up with this thing, do anybody know how to fix all these problems ? if these problems can only be solved with a factory reset, its better for me that i sell it.
is anyone interested ? i can send it to anyone living in europe.
greetings,
inse
Click to expand...
Click to collapse
I didn't hide mine. Your power issue is a bad motherboard. YOu need to call Samsung and tell them its the PBA and you know it is- include a written note when you RMA, they WILL read it (even though my experience, despite having proof they've read these notes, with Samsung is still resoundingly negative). The only ones I've had as far as issues was a power issue and touch screen, the post-repair issues notwithstanding.
try to flash custom rom, and see if itll happen again
mine is solid as a rock
jamir5 said:
try to flash custom rom, and see if itll happen again
mine is solid as a rock
Click to expand...
Click to collapse
This is not a fix. Any bit of electronic you buy should be usable out of the box.
NickTheMajin said:
This is not a fix. Any bit of electronic you buy should be usable out of the box.
Click to expand...
Click to collapse
In this case, I agree... RMA that shiz...mine ran great out of the box, and now with PUB AOKP it runs even better!
You should never need a custom ROM to make your tablet/phone usable... They should be there to make it better, not usable
the_boo said:
In this case, I agree... RMA that shiz...mine ran great out of the box, and now with PUB AOKP it runs even better!
You should never need a custom ROM to make your tablet/phone usable... They should be there to make it better, not usable
Click to expand...
Click to collapse
You guys are right, should i send it back to google ? And will they put back all my app + data back ?
NickTheMajin said:
This is not a fix. Any bit of electronic you buy should be usable out of the box.
Click to expand...
Click to collapse
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button
Probably not... If you are rooted, you could use titanium backup to save all your apps and data though
the_boo said:
Probably not... If you are rooted, you could use titanium backup to save all your apps and data though
Click to expand...
Click to collapse
Yes, but if i root my nexus 10, they wont repair it...
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button
Rooting in NO WAY voids your warranty on the nexus 10...its kinda one of the reasons to get a nexus device...
---------- Post added at 09:11 AM ---------- Previous post was at 09:07 AM ----------
insevanhouts said:
Yes, but if i root my nexus 10, they wont repair it...
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button
Click to expand...
Click to collapse
Hey guys. Anybody else with this problem? Every time I open my camera app, it freezes. Then the warning box comes on and says "camera failed".
I'm not rooted. I also did a hard reset but the same problem occurs.
Had the phone for a day and also applied my screen protector. Don't want the hassle of returning it and getting a new one, although that might be my only solution right now?
Just wondering if there are other users out there with the same issue and maybe an update would fix this.
Thanks in advance.
Yup, I suffer from the same problem.
Sent from my GT-I9500
Trueray said:
Yup, I suffer from the same problem.
Sent from my GT-I9500
Click to expand...
Click to collapse
Oh man, how did you fix it or is it on going?
ilimit said:
Oh man, how did you fix it or is it on going?
Click to expand...
Click to collapse
I have yet to fix it, but ill keep you posted.
Broken
Get it replaced from Samsung, It's not a software issue.
Good luck with samsung
I have had camera stutter/lag (taking photos and on one video the recording glitched).
The camera not even working? That's definitely a bring back and replace since it seems not all units are doing it.
ilimit said:
Hey guys. Anybody else with this problem? Every time I open my camera app, it freezes. Then the warning box comes on and says "camera failed".
I'm not rooted. I also did a hard reset but the same problem occurs.
Had the phone for a day and also applied my screen protector. Don't want the hassle of returning it and getting a new one, although that might be my only solution right now?
Just wondering if there are other users out there with the same issue and maybe an update would fix this.
Thanks in advance.
Click to expand...
Click to collapse
Why don't you do a dada/factory reset? if all else failed reflash your firmware.
cold22 said:
Why don't you do a dada/factory reset? if all else failed reflash your firmware.
Click to expand...
Click to collapse
From my experience, reflashing the firmware via odin doesn't helps at all. Same goes for factory reset.
Sent from my GT-I9505 using Tapatalk 2
I had the same problem, and mine was solved with last firmware update. Once updated, I opened the camera and got a new camera firmware message, after that the problem was gone.
I9505XXUAMDN
Cam fw: S13F0SAGB39
Really?! I think your just yanking our chain.
Sent from my GT-I9500
ncarellan said:
I had the same problem, and mine was solved with last firmware update. Once updated, I opened the camera and got a new camera firmware message, after that the problem was gone.
I9505XXUAMDN
Cam fw: S13F0SAGB39
Click to expand...
Click to collapse
And was the error "camera fail"?
Sent from my GT-I9505 using Tapatalk 2
It happened to me, but a reboot solved it. Have you tried with an alternative camera app?
Good luck!
Having the same problem with mine, it's starts fine then after couple of times opening the app it goes black then reboots, hope a SW update helps as I guess it's a camera software problem.
Sent from my GT-I9500 using xda premium
I took mine into the Verizon store, and they flat out replaced my phone with no questions. Didn't even attempt to factory reset it. I guess Samsung knows about this hardware issue. Didn't even have mine a week, and it was rooted. replacement no questions asked!
Same just go into your local store. They should replace it np.
Sent from my SGH-M919 using Tapatalk 2
ilimit said:
Same just go into your local store. They should replace it np.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
I've had my s4 for 5 days and today I just started getting the "Camera failed" error.
Guess I'll take it back into the AT&T store...
I've had my TMob S4 for about a week and encountered this a # of times this AM for the first time. After some reboots, it stopped occurring. I realize it usually works great after reboots, but several times this AM it would work fine initially, then start malfunctioning with further manipulation (going into camera repeatedly, turning the front camera then switching back,etc.). Haven't been able to reproduce it all day though.
Has me a bit concerned it will come back once the trade-in period has elapsed. Which is theoretically tomorrow!
Edit: I think the problem was caused by me flashing files that were supposed to restore a photo sphere camera to the GS4. Didn't work and probably messed up stock as well (there's a newer attempt out there but I don't want it that bad to test out). I restored the backup and it works fine now. Funny thing is right after restoring it, I still had problems with the camera fail error.
Facing the same problem here. I've already reset the device to factory defaults but trying that was even a waste of time since I've got this problem since day 0, so it couldn't be due to anything that I did myself (it just never worked from the beginning).
Anyway, after that I ran the hardware test via: *#0*# The front facing camera works just fine, but the back facing camera doesn't. Since I'm living in the caribbean and ordered the phone via the US, I'm thinking of just replacing the camera myself, I saw that replacement parts on for example Ebay are about $30. Think I'll try that instead of going through all the hassle of shipping the device back. The modularity is one of the great things of the S4, replacing the camera yourself seems quite easy. Needless to say in most situations you should just return the phone under guarantee.
gekkehenkie11 said:
Facing the same problem here. I've already reset the device to factory defaults but trying that was even a waste of time since I've got this problem since day 0, so it couldn't be due to anything that I did myself (it just never worked from the beginning).
Anyway, after that I ran the hardware test via: *#0*# The front facing camera works just fine, but the back facing camera doesn't. Since I'm living in the caribbean and ordered the phone via the US, I'm thinking of just replacing the camera myself, I saw that replacement parts on for example Ebay are about $30. Think I'll try that instead of going through all the hassle of shipping the device back. The modularity is one of the great things of the S4, replacing the camera yourself seems quite easy. Needless to say in most situations you should just return the phone under guarantee.
Click to expand...
Click to collapse
did you change the module?? your camera worked?? i have the same problem as you i cannot send the phone to warranty its too expensive
heara said:
did you change the module?? your camera worked?? i have the same problem as you i cannot send the phone to warranty its too expensive
Click to expand...
Click to collapse
Nope, didnt help ! It's now at Samsung Netherlands. I bought it in the US and live on Aruba, but I'm visiting the Netherlands for a few weeks and a local repairshop sent it out to Samsung Netherlands. I think (and hope) they'll fix it under warranty. Which would be a great service. But Apple does something similar too, my brother had a problem with a his Iphone 5 (the on/off button stopped working), he went to the Apple shop in amsterdam and they just gave him a new phone, no questions asked, he didnt even have to show his warranty papers (which I didnt neither btw). Hoping it will be fixed under warranty, will know probably next week !
*EDIT* replacing the cam myself solved the problem !!
Hi Folks,
I have got a strange issue. First let me tell my story. My phone was fallen down 2 weeks before and the screen was broken but the functionality wise(including mobile data), phone was good. After 4 days, i replaced the screen from customer care, after that my sim card was not getting any signals. then i gave back to customer care and they fixed the problem with in 5 minutes. (On the same day night, my phone was fallen again to water, fortunately nothing happened, only the speaker was acting weird, it went OK after sometime)
Here the problem part starts, after the screen replacement, for the first time i turned on the mobile data on my phone. then magnetic sensor weird issue started. When the mobile data is on, the phone feels some magnetic noise and the S view cover display will flash through screen. This will happen like once in few minutes or in a such gap. it will just flash for 1 sec and go. When the mobile data is OFF/ in the flight mode, the issue never occurs. Any idea on this
I ran few tests, the results are in the attachment, i changed SIM and the behavior is same.
When i contacted the customer care, they said they have seen this issue and they can make it good by installing fresh s/w again. But my phone is out of warranty(so i need me pay for this) and i already tried cleaning my phone, wiping everything, installing fresh ROM's..
But nothing does the job
The issue is resolved by installing the latest Black edition firmware (from Samsung service center)
iSsue is coming again, s view is flashing when i am on a call or mobile data is on.
Th3DON said:
iSsue is coming again, s view is flashing when i am on a call or mobile data is on.
Click to expand...
Click to collapse
Is your issue resolved now ?
I am facing the same problem! Mine is Deep Black edition, only two months old
Abhi Dahiya said:
Is your issue resolved now ?
I am facing the same problem! Mine is Deep Black edition, only two months old
Click to expand...
Click to collapse
Go to settings--Application manager-->force stop com.sec.android.sviewcover many times. Like whenever you get time you can force stop it
Sent from my GT-I9500 using XDA Free mobile app
DeepankarS said:
Go to settings--Application manager-->force stop com.sec.android.sviewcover many times. Like whenever you get time you can force stop it
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Force stopped but the screen still flashes. Deeply disappointed with samsung
Abhi Dahiya said:
Force stopped but the screen still flashes. Deeply disappointed with samsung
Click to expand...
Click to collapse
Erm... I cannot ask you to remove a screw then..cuz warranty issues..
DeepankarS said:
Go to settings--Application manager-->force stop com.sec.android.sviewcover many times. Like whenever you get time you can force stop it
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
DeepankarS said:
Erm... I cannot ask you to remove a screw then..cuz warranty issues..
Click to expand...
Click to collapse
Remove the screw under L1.
It solved my issue.
Th3DON said:
Remove the screw under L1.
It solved my issue.
Click to expand...
Click to collapse
How do i remove that screw ? Bcoz it's too small and wont be possible to be removed by simple screw remover
---------- Post added at 06:58 AM ---------- Previous post was at 06:56 AM ----------
DeepankarS said:
Erm... I cannot ask you to remove a screw then..cuz warranty issues..
Click to expand...
Click to collapse
Warranty Issue ? But i will keep that screw safe with me so that whenever some problem arises i can put it back
I had the same issue on my I9500. It happens due to faulty magnet sensor.
I had to follow up with Samsung Service Center to replace the entire screen again because the sensor is a part of it. Take a video of the issue with some other phone, it helps to explain the Samsung Service.
Same issue I had with my phone. New mainboard and new screen didn't fix it. The magnetic sensor is part of the screen assembly.
Only thing that fixed it for me was to either run a CM11 based ROM or just set my mobile data to WCDMA only.
Problem hasn't returned once since I made that change.
PS: The L1 screw method didn't work for me
Gboss01 said:
Same issue I had with my phone. New mainboard and new screen didn't fix it. The magnetic sensor is part of the screen assembly.
Only thing that fixed it for me was to either run a CM11 based ROM or just set my mobile data to WCDMA only.
Problem hasn't returned once since I made that change.
PS: The L1 screw method didn't work for me
Click to expand...
Click to collapse
Well the screw issue does not work for all. Its is just a way ok keeping it away from bwing magnetized. Nothing more. Because the senor is locayed somewhat there, then the screw works as a potential magnet.
And about the edge and w+ thing, can someone tell me how that works technically ?
Abhi Dahiya said:
How do i remove that screw ? Bcoz it's too small and wont be possible to be removed by simple screw remover
---------- Post added at 06:58 AM ---------- Previous post was at 06:56 AM ----------
Warranty Issue ? But i will keep that screw safe with me so that whenever some problem arises i can put it back
Click to expand...
Click to collapse
As you unscrew it do it with extra caution and precautions and with a proper screw driver because in India, to be soo true, the SSC guys have a habit of checking the screws and if they find any thing weird they straight away say "ye kahin se khulwaya tha kya" (did you get it opened from some local shop) amd start showing it to the other engineers and everyone of them will say "haan haan haan, lagta hai" (yes, we think)
So it gets a bit embarassing.
And if you can..get a plastic screw from some shop (if you find any) and place it instead to fill the void.
Th3DON said:
Remove the screw under L1.
It solved my issue.
Click to expand...
Click to collapse
Well good for you It has been an issue for ages. Mine just stopped by force stopping the sec.com...sviewcover.
Sent from my GT-I9500 using XDA Free mobile app
manast said:
I had the same issue on my I9500. It happens due to faulty magnet sensor.
I had to follow up with Samsung Service Center to replace the entire screen again because the sensor is a part of it. Take a video of the issue with some other phone, it helps to explain the Samsung Service.
Click to expand...
Click to collapse
My phone had been to service centre 3 times!
1st time - Factory reset
2nd time- Screen Change
3rd time- IMEI rewritten and software reinstall
i have shown them the recorded video but they got no idea of the issue... they are clueless!
And unfortunately Screen Change didn't work for me i even doubt if magnetic sensor is a part of screen assembly
---------- Post added at 12:51 PM ---------- Previous post was at 12:48 PM ----------
DeepankarS said:
Well the screw issue does not work for all. Its is just a way ok keeping it away from bwing magnetized. Nothing more. Because the senor is locayed somewhat there, then the screw works as a potential magnet.
And about the edge and w+ thing, can someone tell me how that works technically ?
As you unscrew it do it with extra caution and precautions and with a proper screw driver because in India, to be soo true, the SSC guys have a habit of checking the screws and if they find any thing weird they straight away say "ye kahin se khulwaya tha kya" (did you get it opened from some local shop) amd start showing it to the other engineers and everyone of them will say "haan haan haan, lagta hai" (yes, we think)
So it gets a bit embarassing.
And if you can..get a plastic screw from some shop (if you find any) and place it instead to fill the void.
Well good for you It has been an issue for ages. Mine just stopped by force stopping the sec.com...sviewcover.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
The only thing left for me right now is to remove the screw! Everything else has failed
BTW i did tell those stupids at the service centre that a simple screw change will do as it's getting magnetized from magnetic sensor but still they couldn't help me with the issue.
What if my issue never gets resolved ? Ain't i entitled for a exchange of phone ?
Abhi Dahiya said:
My phone had been to service centre 3 times!
1st time - Factory reset
2nd time- Screen Change
3rd time- IMEI rewritten and software reinstall
i have shown them the recorded video but they got no idea of the issue... they are clueless!
And unfortunately Screen Change didn't work for me i even doubt if magnetic sensor is a part of screen assembly
---------- Post added at 12:51 PM ---------- Previous post was at 12:48 PM ----------
The only thing left for me right now is to remove the screw! Everything else has failed
Click to expand...
Click to collapse
2 months 3 visits? Whattaplaya!
1 year and no visits..now when im out of warranty I get help from XDA and do it myself
You can justbremove the screw..stop sec.....sviewcover. and be done with it.
Plus try that only 3g thing..that works too.
Sent from my GT-I9500 using XDA Free mobile app
DeepankarS said:
2 months 3 visits? Whattaplaya!
1 year and no visits..now when im out of warranty I get help from XDA and do it myself
You can justbremove the screw..stop sec.....sviewcover. and be done with it.
Plus try that only 3g thing..that works too.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
I know abt the 3g thing. I am using only 3g just for this reason but battery life is horrible with 3g on. So i cant live with that
btw what do u think abt phone exchange if issue is not resolved ?
Abhi Dahiya said:
I know abt the 3g thing. I am using only 3g just for this reason but battery life is horrible with 3g on. So i cant live with that
btw what do u think abt phone exchange if issue is not resolved ?
Click to expand...
Click to collapse
Bro if you had "searched", there was no need of this thread. Its the 10th or the 20th of the same kind.
Plus if you want to exchange it and still something like this happens then?
Its not that an issue. Your phone is just 2 months old you cant even root it. If you couldve, then any CM rom or an xposed module wouldve done wonders.
Sent from my GT-I9500 using XDA Free mobile app
DeepankarS said:
Bro if you had "searched", there was no need of this thread. Its the 10th or the 20th of the same kind.
Plus if you want to exchange it and still something like this happens then?
Its not that an issue. Your phone is just 2 months old you cant even root it. If you couldve, then any CM rom or an xposed module wouldve done wonders.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
There is some international thread (not on xda)where i read about this issue few weeks ago.
There few people tried diff roms but the issue couldn't be resolved. The screen blinking continues.
My phone has been ok for 1st one and a half months but one day after i came home suddenly this started... So it's not like i am surely going to get the issue in new piece
Abhi Dahiya said:
There is some international thread (not on xda)where i read about this issue few weeks ago.
There few people tried diff roms but the issue couldn't be resolved. The screen blinking continues.
My phone has been ok for 1st one and a half months but one day after i came home suddenly this started... So it's not like i am surely going to get the issue in new piece
Click to expand...
Click to collapse
Well touchwiz based roms might have this problem.
There is a huge difference between CM roms and TW roms.
And also S view cover works only with TW based roms..so..blinking is a hard to digest fact on CM based roms.
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DeepankarS said:
Well touchwiz based roms might have this problem.
There is a huge difference between CM roms and TW roms.
And also S view cover works only with TW based roms..so..blinking is a hard to digest fact on CM based roms.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
See this =
http://mybroadband.co.za/vb/showthread.php/578651-Faulty-magnetic-sensor-S4
This guy also didn't have the issue resolved by flashing different roms
Abhi Dahiya said:
See this =
http://mybroadband.co.za/vb/showthread.php/578651-Faulty-magnetic-sensor-S4
This guy also didn't have the issue resolved by flashing different roms
Click to expand...
Click to collapse
Uhhh...he did not mention which roms..
CM does not have any provision for the sview cover so how can itthe screen flash :/
CM based roms and Custom Touchwiz roms are different!
Touchwiz is just like the samsung we are using having mostly samsung stuff and look and feel is just like of samsung.
CM based roms are pure android. They are very stable and have no such thing as samsung apps or samsung's stuff.
A CM based rom looks as if we are using nova launcher (if you just use the launcher from play store, youll get a feel of CM roms) but CM roms infact are lighter, faster and smoother as they are pure android.
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I know a bunch of people have had it but am hoping new firmware will fix it because I don't want to go through the hassle of returning it or warranty work through Samsung. I've tried all the hints and tips...have not rooted it. And I have the P907 AT&T LTE version.
I get that every time I play a game. Checkers. ...
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
It's a faulty part. Doubt your going to fix it with firmware.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Can you guys post a photo or at least a description how does the BSOD look like in your case, when does it happen and what happens after that (ie. everything gets back to normal after a few secs or you need to reboot or it reboots automatically...).
To be honest: I have P905 - absolutely the same hardware and a little different firmware - and never experienced anything that might be called a BSOD....
Mine would blue screen and restart after about a minute. Sometimes I would have to do a hard reset but usally it would restart itself. After it would happen once it would happen every few minutes.
It's not the exact same hardware. The AT&T version has the 4G hardware that yours doesn't have or doesn't use.
Samsung fixed mine and said it is a part the grabs updates from AT&T. It was unable to update and that is what was causing it to blue screen and restart. Strange because even when I shut off the data it still blue screened but whatever they replaced it is defiantly fixed.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I have the att version. I'm rooted and stock firmware. Never seen the bsod. I bought mine day one.
Drew489, I wish it would be a software issue too but I'm thinking it is a hardware issue. Been looking at forums lately and a lot of the SM-P907A's are experiencing this BSOD. Everytime I'd have to go to recovery mode in order to restart the tablet or it wouldn't turn on at all. I've had it happened 3 times in the past month since I've owned it. It was usually when I was playing clash of clans or watching a video. I've tried clearing the cache (BSOD once after trying that) and then finally doing a factory reset as recommended by the Samsung technicians. It hasn't BSOD since I've did the factory reset but right now I'm trying to do a firmware restore through Kies. If this doesn't work then I'll be sending it for warranty repairs.
I got the P905 so I'm not having this problem, but.. Have any if you tried checking any logs if they can tell what's causing freezes/reboots? If one could find out what's causing it, maby someone is able find a way to fix it?
I sent mine back they replaced the lcd...blue screen hit me today again. .I am calling tomorrow to send it back again. .. never again will I buy a Samsung tablet
wojo797 said:
I sent mine back they replaced the lcd...blue screen hit me today again. .I am calling tomorrow to send it back again. .. never again will I buy a Samsung tablet
Click to expand...
Click to collapse
You do realize this is a problem that only occurs on the P900 and the AT&T version, and not a generic Samsung problem? Not a single P905 is afffected.
It's like saying 'I will never buy a Toyota, because one type in France had problems with the brakes once.'
Wow you made zero point again.. Sorry I was busy responding to your first reply before you edited it... Toyota and brakes??? What do u smoke??
I don't care about the Wi-Fi version this is a issue I had for awhile.. I wrote the original post in general months ago http://forum.xda-developers.com/galaxy-note-pro-12/general/wth-blue-screen-fade-to-black-t2856774 You trying to sum it up the way you did makes no sense but to use your logic. If I was to buy a toyotta and had brake issues and they refused to fix it for me , being a manufacturer defect. Then wouldn't I be a fool to continue purchasing from someone that does not stand behind there product???
Now I admit my response was somewhat knee jerked but I am fed up with owning a high end tab I can only use when the tab allows me to before it goes blue.
ShadowLea said:
You do realize this is a problem that only occurs on the P900 and the AT&T version, and not a generic Samsung problem? Not a single P905 is afffected.
It's like saying 'I will never buy a Toyota, because one type in France had problems with the brakes once.'
Click to expand...
Click to collapse
How is the P900 not a generic Samsung one? It's WiFi only.
Sent from my SM-P900 using Tapatalk
wingdo said:
How is the P900 not a generic Samsung one? It's WiFi only.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Because not all Samsung devices use that particular chip.
Exynos and snapdragon are not the same
wojo797 said:
Exynos and snapdragon are not the same
Click to expand...
Click to collapse
So just to be clear, you are saying the Samsung Exynos chip is not a "generic" Samsung ..... Using the Qualcomm chip makes it a generic Samsung? I suppose I can understand the logic since Qualcomm is the dominant chipset, but when I think generic samsung I think pure samsung which means exynos in my mind.
Either way I want these random reboots to stop.
wingdo said:
So just to be clear, you are saying the Samsung Exynos chip is not a "generic" Samsung ..... Using the Qualcomm chip makes it a generic Samsung? I suppose I can understand the logic since Qualcomm is the dominant chipset, but when I think generic samsung I think pure samsung which means exynos in my mind.
Either way I want these random reboots to stop.
Click to expand...
Click to collapse
I was refereeing to the fact some uninformed people seem to think the Wi-Fi version and the att version share the same chip set. They do not... I didn't refer to anything being generic.. I stopped the reboots after I rooted by installing xposed and downloading a Samsung reboot module. I can't remember the name off hand... I think it was actually for the s4 but works with our tabs..907a
wojo797 said:
I was refereeing to the fact some uninformed people seem to think the Wi-Fi version and the att version share the same chip set. They do not... I didn't refer to anything being generic.. I stopped the reboots after I rooted by installing xposed and downloading a Samsung reboot module. I can't remember the name off hand... I think it was actually for the s4 but works with our tabs..907a
Click to expand...
Click to collapse
Yeah, when I updated the ROM I totally forgot about that setting in Wanam Xposed. I just checked it a few minutes ago and here's hoping this is all it was. Of course it'd be better if Sammy fixed the bug in the first place and we didn't need Xposed modules to solve the issue, but I digress.
wingdo said:
Yeah, when I updated the ROM I totally forgot about that setting in Wanam Xposed. I just checked it a few minutes ago and here's hoping this is all it was. Of course it'd be better if Sammy fixed the bug in the first place and we didn't need Xposed modules to solve the issue, but I digress.
Click to expand...
Click to collapse
Yup but Samsung has a bad habit of abandoning tablets software wise, once it's out it's out. Given the carrier devices are more of a piston because I think the carrier dictates updates
ShadowLea said:
You do realize this is a problem that only occurs on the P900 and the AT&T version, and not a generic Samsung problem? Not a single P905 is afffected.
It's like saying 'I will never buy a Toyota, because one type in France had problems with the brakes once.'
Click to expand...
Click to collapse
Your wrong .. I own a 905 and had some bluescreens, too.
same problem. .
I hadde the same problem, So I contacted the dealer, They replaced the motherboard. Now its working perfect. No more blue screen. .....