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Hello,
I have been using my Meizu MX5 for about two months now without the 4G network working. I have recently updated to the latest firmware and I am currently running Flyme OS 4.5.2.7A and that has not solved any issues either.
I have checked that the phone settings are configured properly.
Network Mode is set to "4G First".
The phone is pending between, H-, H and H+ connection (3G I believe?)
I have checked with my provider and these are the following frequencies which should be providing 4G in my country (Sweden) for the provider:
800Mhz, 900MHz, 1800MHz, 2600MHz
Other providers have the same frequencies as well.
I have also gotten two new SIM-Cards during this period of time without it solving any issues. I have tried the SIM cards in some other phones and they get 4G connection without any issues.
I have been in contact with Meizu customer support in China and after some random troubleshooting of factory resetting and reinstalling the same firmware on the phone without solving anything.
They have also provided me information regarding the different bands/frequencies which the phone operates on:
GSM/GPRS/EDGE (900/1800/1900MHz)
WCDMA/HSPA+: Band 1/2/8 (900/2100MHz)
FDD LTE: Band 1/3 (1800/2100MHz)
TD-SCDMA: Band 34/39 (no freqency specified)
TD-LTE: Band 38/39/40/41 (no frequency specified)
I am not 100% sure on how this works but according to the information I am given, the phone and my provider share at least one frequency for the 4G network and therefore I do not understand why it is not working.
I am sure that it is software related and thus I won't send my phone back to China (4-8 weeks delivery time and all expenses has to be paid by me) for them to troubleshoot.
Anyone here who has knowledge which could give me an answer?
Kind regards,
Martin
Hi mate.
I had this problem but upgraded to new firmware late last night and it came on. Thankfully!
Give it a try
Hi,
I have checked the upgrade app on the phone and it says I have the latest firmware.
Which firmware version are you running?
Kind regards,
Martin
Maybe it is an APN related problem. Look if you have the same data as in the other phones that 4G works
iicc said:
Maybe it is an APN related problem. Look if you have the same data as in the other phones that 4G works
Click to expand...
Click to collapse
Hi iicc,
Thank you for the reply.
I have checked the APN settings about four-five times and I can't find any inconsistencies. I have even crosschecked it with a support technician from my provider.
The only things I can think of is either my anntenna being gimped, that the firmware is not properly developed or that somehow there's trash in my system and that my phone maybe needs a complete wipe and reinstallation.
After the upgrade to firmware 4.5.2.7A the phone does not even hint on trying to connect to 4G. Pre-upgrade it atleast connected to 4G for about 5 seconds and then went down to 3G.
Kind regards,
Martin
hawdes said:
Hi iicc,
Thank you for the reply.
I have checked the APN settings about four-five times and I can't find any inconsistencies. I have even crosschecked it with a support technician from my provider.
The only things I can think of is either my anntenna being gimped, that the firmware is not properly developed or that somehow there's trash in my system and that my phone maybe needs a complete wipe and reinstallation.
After the upgrade to firmware 4.5.2.7A the phone does not even hint on trying to connect to 4G. Pre-upgrade it atleast connected to 4G for about 5 seconds and then went down to 3G.
Kind regards,
Martin
Click to expand...
Click to collapse
And have you tried to factory data reset the phone?
hawdes said:
Hello,
I have been using my Meizu MX5 for about two months now without the 4G network working. I have recently updated to the latest firmware and I am currently running Flyme OS 4.5.2.7A and that has not solved any issues either.
I have checked that the phone settings are configured properly.
Network Mode is set to "4G First".
The phone is pending between, H-, H and H+ connection (3G I believe?)
I have checked with my provider and these are the following frequencies which should be providing 4G in my country (Sweden) for the provider:
800Mhz, 900MHz, 1800MHz, 2600MHz
Other providers have the same frequencies as well.
I have also gotten two new SIM-Cards during this period of time without it solving any issues. I have tried the SIM cards in some other phones and they get 4G connection without any issues.
I have been in contact with Meizu customer support in China and after some random troubleshooting of factory resetting and reinstalling the same firmware on the phone without solving anything.
They have also provided me information regarding the different bands/frequencies which the phone operates on:
GSM/GPRS/EDGE (900/1800/1900MHz)
WCDMA/HSPA+: Band 1/2/8 (900/2100MHz)
FDD LTE: Band 1/3 (1800/2100MHz)
TD-SCDMA: Band 34/39 (no freqency specified)
TD-LTE: Band 38/39/40/41 (no frequency specified)
I am not 100% sure on how this works but according to the information I am given, the phone and my provider share at least one frequency for the 4G network and therefore I do not understand why it is not working.
I am sure that it is software related and thus I won't send my phone back to China (4-8 weeks delivery time and all expenses has to be paid by me) for them to troubleshoot.
Anyone here who has knowledge which could give me an answer?
Kind regards,
Martin
Click to expand...
Click to collapse
Let me try to come up with something that might be your problem. If you are using 3 as your mobile provider then they use FDD-LTE band 7 & 20 none of which are supported by the MX5 and 3 are also using TDD-LTE band 38 which is supported by the MX5, but might not be available in your area.
If you are on Net4Mobility then they use FDD-LTE 3,7,8 & 20 of which only 3 is supported, so it could that in your area there is no coverage with band 3.
If you are on Telia, the story is pretty much the same as Net4Mobility as they use FDD-LTE 3,7 & 20.
In order to get more from your phone. You can open up google and search for 'meizifan eu' and go to the website. They have a pretty good description of how you install the international version of FlyMe on your MX5, the international version is called 4.5.2.7i. I believe it activates some other FDD-LTE and TDD-LTE bands.
1800Mhz band is a short range, higher bandwidth frequency which usually is less common and given that it has a short range it most likely isn't available in your area.
nasty_suicide said:
Let me try to come up with something that might be your problem. If you are using 3 as your mobile provider then they use FDD-LTE band 7 & 20 none of which are supported by the MX5 and 3 are also using TDD-LTE band 38 which is supported by the MX5, but might not be available in your area.
If you are on Net4Mobility then they use FDD-LTE 3,7,8 & 20 of which only 3 is supported, so it could that in your area there is no coverage with band 3.
If you are on Telia, the story is pretty much the same as Net4Mobility as they use FDD-LTE 3,7 & 20.
In order to get more from your phone. You can open up google and search for 'meizifan eu' and go to the website. They have a pretty good description of how you install the international version of FlyMe on your MX5, the international version is called 4.5.2.7i. I believe it activates some other FDD-LTE and TDD-LTE bands.
Click to expand...
Click to collapse
Thank you for the reply nasty_suicide!
I am using Comviq Tele2 as provider, which should use the Telia net.
This is what I believe as well, but I really thought there was no way to flash the international version onto the phone and was about to abandon ship by buying a new phone yet again.
I will try to install the International version as soon as I have time to follow through the steps. I have found the guide on Meizufans.
Once I have installed the international version I'll let everyone know the outcome.
Kind regards,
Martin
Hi Hawdes,
I've exactly the same problem as you do, please post back once you instal I version. I was planning to do so but since I already have everything installed I didn't want to go through trouble for nothing.
What were the results of this? Is it true that firmware can affect the signal received?
upgraded to the latest firmware yet?
Samsung galaxy s7 4G problem
What about in Samsung galaxy s7 version of Flyme OS?? I cannot see 4G option.
Hey my friends
After i read lot of topic's i didnt find any solution for my G900f
yesterday ive buy a new S5 G900F G900FXXU1BOJ1 the problem i only get E and G in mobile data
and i dont get 3G or 4G.
there is any solution my friends ??
Thank you very much and im sorry for my bad english
Im from morocco
Try this:
More networks -> Mobile networks -> Network mode
Switch to WCDMA/GSM (auto connect)
Check results
Maybe your SIM does not support LTE, so phone blocks completly (we had such situation on both SGS 4 and SGS 5 with several baseband versions, provider dependent)
Bodisson said:
Try this:
More networks -> Mobile networks -> Network mode
Switch to WCDMA/GSM (auto connect)
Check results
Maybe your SIM does not support LTE, so phone blocks completly (we had such situation on both SGS 4 and SGS 5 with several baseband versions, provider dependent)
Click to expand...
Click to collapse
Thank You for ur reply
i already switch to wcdma/gsm many times but nothing works ( the SIM Card already work for me in S3 Neo with H+ )
the problem is when i select Only GSM the network work fine and it show E or G in DATA MOBILE
but when i select Only WCDMA the signal force replaced by Block and nothing work until i back to WCDMA/GSM
i think may be the frimware is only for UK and i need to remplace it by a other frimware ?
Ah, but AFAIK, WCDMA will work only on some networks in USA.
I am not aware of any other country using WCDMA...
Brothers , Need your help !!!
Got a Nexus 6p from US , model is A1 H1511 which has less radio bands compared to the global version A2 - H1512 .
Problem :- GSM radios are not working , Unable to call or receive calls. Seems like the bands are still set to US frequencies
Solution Tried (with no luck yet) :
> *#*#4636 and tried to change bands
> As per some forums tried flashing Chroma ROM
> CM 14 rom
> Latest Radio bands and most of the old ones
> Bitdomo's pure nexus rom and other roms
still no luck , Can anyone suggest anything on this . Looking forward for your support . Thanx
ramrock007 said:
Brothers , Need your help !!!
Got a Nexus 6p from US , model is A1 H1511 which has less radio bands compared to the global version A2 - H1512 .
Problem :- GSM radios are not working , Unable to call or receive calls. Seems like the bands are still set to US frequencies
Click to expand...
Click to collapse
Is the phone used? Which carrier are you on? What is your current Baseband version? Have you tried creating a new APN profile based on the carrier? Have you tried a known working SIM from a DIFFERENT carrier, and then swapping your's back. Why did you bring the International model into the conversation unless it applies somehow?
Hi, i have thé same trouble with my model buyed in switzerland.
When i'm be back from Thaïlande, After 2 days, m'y GSM signal die.
I tryed hard reset, *#*#4636#*#*, flash thé rom with an older one .....Nothing happen.....
Restore Factory setting, another sim, Nothing happen.
It's very frustrating..
I hope someone have a solution.
Thanks guys
v12xke said:
Is the phone used? Which carrier are you on? What is your current Baseband version? Have you tried creating a new APN profile based on the carrier? Have you tried a known working SIM from a DIFFERENT carrier, and then swapping your's back. Why did you bring the International model into the conversation unless it applies somehow?
Click to expand...
Click to collapse
> My Uncle had given it to me during his last visit here in India from the US, He has upgraded to Pixel. He had bought it from Google store.
> Indian Carrier Airtel/Vodafone/Jio tried all
> Baseband Version 3.79
> Jio carrier is Only LTE with Band 3,5 and 40. But the main band i.e Band 40 is not included in the North American Nexus 6P so signal strength not that gr8 . So using a GSM sim would be an ideal choice here.
Comparison of Radio bands supported by Nexus 6p versions
North America: A1 - H1511
GSM/EDGE: 850/900/1800/1900MHz
UMTS/WCDMA: B1/2/4/5/8
CDMA: BC0/1/10
LTE (FDD): B2/3/4/5/7/12/13/17/25/26/29/30
LTE (TDD): B41
CA DL: B2-B2, B2-B4, B2-B5, B2-B12, B2-B13, B2-B17, B2-B29, B4-B4, B4-B5, B4-B13, B4-B17, B4-B29, B41-B41
Rest of world: A2 - H1512
GSM/EDGE: 850/900/1800/1900MHz
UMTS/WCDMA: B1/2/4/5/6/8/9/19
TD-SCDMA: 34/39
CDMA: BC0/1
LTE (FDD): B1/2/3/4/5/7/8/9/17/19/20/28
LTE (TDD): B38/B39/40/41
CA DL: B1-B5, B1-B8, B1-B19, B3-B3, B3-B5, B3-B7, B3-B8, B3-B19, B3-B20, B3-B28, B5-B7, B7-B7, B7-B20, B7-B28, B39-B39, B40-B40, B41-B41
> M not planning to give it back to my uncle :silly: . And have read on forums that people do have resolved such issue's while flashing chroma and other roms . tried all that but no luck yet.
Fred92100 said:
Hi, i have thé same trouble with my model buyed in switzerland.
When i'm be back from Thaïlande, After 2 days, m'y GSM signal die.
I tryed hard reset, *#*#4636#*#*, flash thé rom with an older one .....Nothing happen.....
Restore Factory setting, another sim, Nothing happen.
It's very frustrating..
I hope someone have a solution.
Thanks guys
Click to expand...
Click to collapse
Ya Fred, I can understand your frustration. As I can't use this phone my Primary, for now, is a windows phone.
WP10 does not have any apps to be used and this is not having signals to make calls..
ramrock007 said:
Ya Fred, I can understand your frustration. As I can't use this phone my Primary, for now, is a windows phone.
WP10 does not have any apps to be used and this is not having signals to make calls..
Click to expand...
Click to collapse
Dude you're not alone.....facing similar problem here...
I live in India and In my case the signal comes and goes in every 5 minutes or so automatically. But after the signal loss it sometimes shows "No Service" and sometimes "emergency calls only" in the Network Tile in Quick settings.. But with both the error it also shows the network name like:- "No Service-Network name" and "Emergency calls only-network name" ?.. And also while there is signal I'm not able to make/get any calls or messages from my telenor and jio sim but in airtel I get signal for more long time than the others(max 1hr I got ) and also I can make/get calls 'MOST OF THE TIMES' through Airtel and 'NOT A SINGLE TIME' with the others...:crying:
Really frustrated. Did an upgrade to android O dp4 still the same issue.. Was there in N too..Also did a factory reset on N but no success... Imei shows in my about phone in sim information...
And btw I also have H1511 model factory unlocked purchased from US.... Same like yours... Did you find any fix??
Thanks!!!
Sent from my Nexus 6P using XDA Labs
last night I tried to switch to another lte band by dialing *#*#4636#*#* , I don't know what band I chose , now no 2g or 3g bands and just one sim card works at a time and the one works only on LTE band, so since my operator doesn't offer volte I can't make calls and even receive messages. I found the proper qcm file and flashed it with qpst software successfully but nothing happened. any one have an idea what to do?
READ THE [UPDATE] DOWN BELOW
Many Note3 Korean Variant users also reported this case
https://forum.xda-developers.com/showthread.php?t=2484602&page=115
The problem is that, I can't connect to LTE without losing my Network Radio Service Connection. I can connect to E/G/3G/H/H+ and still have network service, so I can still make calls and text messages, but when I turn on my Mobile Data, when it tries to connect to LTE, suddenly my service gets diconnected and I can't make phone calls nor messages though I could still use the data. I've already tried 3 LTE-Capable SIMS but the issue still happens.
What I had in mind is that it might be because it is Carrier Locked since it is a Korean Variant, but the problem still persists even after flasing other custom roms (this includes Note 7 Port ROMS, LineageOS, Stock-Based ROMS).
I love my Note 3, I will do anything to keep it alive, but still this one problem keeps bugging me...
Why can't I use both LTE data connection and radio service connection simultaneously?
Is anyone out there knowledge and willing enough to help us Note 3 KV users with this issue? :crying:
[UPDATE]
I get it now, when a phone is using LTE it means its not connected to any Mobile Network Service, instead it is connected to Data Network Service, yet it should receive Phone calls and Messages but it means that the phone will disconnect to LTE and switch to GSM/WCDMA (E/G/H/3G/H+) to be able to recieve the incoming call or message. I've tried that with my friends' phones, The first phone is connected to Data and is using LTE and the other phone is trying to call the first phone. The moment I call the first phone, I noticed that the LTE icon dropped to H and then recieve the call, It only happened because the option selected on the "Network Mode" (under Settings/More Networks/Mobile Networks-->Network Mode) is [LTE/WCDMA/GSM auto connect] so that's how it works
But that doesn't happen to my phone, after turning off the Mobile Data (I was connected to LTE btw) my phone doesn't automatically connect to GSM nor WCDMA network, it just stay on LTE mode and I have to manually select the GSM/WCDMA option in order to get Network Service.
So my final question is Why doesn't my Note 3 automatically switches Network Mode?
Note 3
Model Number: N900L
Status: Rooted with Custom Note 7 Port ROM
Condition: Good, No History of Repair
Current Network: SMART Prepaid
Does it work on genuine non custom stock firmware ??
JJEgan said:
Does it work on genuine non custom stock firmware ??
Click to expand...
Click to collapse
No it doesn't, the problem is already there even before I rooted my device. Flashing stock lollipop rom on odin didn't help either
Llamas_are_Good said:
No it doesn't, the problem is already there even before I rooted my device. Flashing stock lollipop rom on odin didn't help either
Click to expand...
Click to collapse
Please start to read about LTE technology and its frenquency bands.
Then find answers to these questions :
1- My SM-N900L is locked to use which frequency bands ?
2- Wich bands are in use in my actual location (country) ?
3- Is it possible to unlock more frequency bands for my N900L ?
i can provide more help if things remains not clear enough.
Good luck :good:
zlazaar said:
Please start to read about LTE technology and its frenquency bands.
Then find answers to these questions :
1- My SM-N900L is locked to use which frequency bands ?
2- Wich bands are in use in my actual location (country) ?
3- Is it possible to unlock more frequency bands for my N900L ?
i can provide more help if things remains not clear enough.
Good luck :good:
Click to expand...
Click to collapse
I tried searching the supported LTE bands of N900L but I can't find any sites that tell exactly what the N900L actually supports though I found out on this forum
https://www.frequencycheck.com/models/AZzWA/samsung-sm-n900s-galaxy-note-3-lte-a
1) A / P / T / V models are made exclusively for the US operator market and for no other people, as their indexes hint (A-AT & T / P-SPRINT / T-MOBILE / V-VERIZON). In Europe, mainly international versions are used - in the case of NOTE 3 - exclusively N9005, in Canada - its own carrier versions.
2) The models N900S / N900K / N900L are identical in the set of supported frequencies. If you rewind the topic on page 9, you will see screenshots of one of these models, which show the frequencies you are using, in one of the screens you will see the treasured frequency of LTE b7. I think that users of this topic can be trusted with respect to information in the topic, but no one has elected you the right to believe solely on the site www.frequencycheck.com.
Click to expand...
Click to collapse
I did try checking my phone on www.frequencycheck.com, N900L is not on the list..
https://www.frequencycheck.com/models/AZzWA/samsung-sm-n900s-galaxy-note-3-lte-a
N900S though shows that it supports Bands 3, 5, and 17.
I also look it up on wikipedia on where the SMART network (my current network) falls on the list of LTE frequency bands, and it shows that it is on Band 05 alongside with South Korean Networks LGU+ and SKT. The supported LTE bands on my country are Band 1, 3, 5, 7, 28 and 41
https://www.frequencycheck.com/countries/philippines
I searched for how to unlock all LTE frequency bands on N900L or Korean Variants or Note 3 but the only option that shows up is by accessing the Service Menu on Stock ROM and manually changing the values, which still didn't work for me.
According to my search, N900L is locked to :
LTE protocol : B1 (2100) and B5 (850)
LTE-A protocol : B3 (1800) and B7 (2600)
Now try to find the specific frequency band used by your carrier (he can't use all of the six available bands in Philippines), and activate it.
Wich stock firmware do you use when trying to access Service Mode ? It must be the LGU+ one.
And what code did you dial for the same purpose ?
zlazaar said:
According to my search, N900L is locked to :
LTE protocol : B1 (2100) and B5 (850)
LTE-A protocol : B3 (1800) and B7 (2600)
Now try to find the specific frequency band used by your carrier (he can't use all of the six available bands in Philippines), and activate it.
Wich stock firmware do you use when trying to access Service Mode ? It must be the LGU+ one.
And what code did you dial for the same purpose ?
Click to expand...
Click to collapse
When you said activate, you mean select the band to be used by the phone right?
- Yes, I used the LGU+ Lollipop Stock ROM
- I typed in the dialpad, *#0011# and changed the network preference to LTE ONLY.
Llamas_are_Good said:
When you said activate, you mean select the band to be used by the phone right?
- Yes, I used the LGU+ Lollipop Stock ROM
- I typed in the dialpad, *#0011# and changed the network preference to LTE ONLY.
Click to expand...
Click to collapse
I mean activate only the LTE's frquency band used by your carrier.
Check your PM.
zlazaar said:
I mean activate only the LTE's frquency band used by your carrier.
Check your PM.
Click to expand...
Click to collapse
I've already done that, but the problem with radio service network is still present, I can't make or receive any phones calls nor messages.