Database Users

Incoming calls through to voicemail

For some reason incoming calls have started being transferred to voicemail, as if the phone were off. I have full network coverage/bars though, so not sure what the problem is. Could it be a malfunction in the calls divert feature? When I try to check settings it says not possible.

When does it happen? When the phone is on standby power? or even when you have the phone's screen on? Try going to start>settings>power>advanced
untick the boxes. Sounds like You might have sleep of death issues

Actually, I had that problem for quite some time... I found that if I moved into a different area, sometimes as little as 1 meter, I was able to change/check the settings... Sorry, my problem was the inability to check the settings and getting an error message....
Once you are able, you may want to see if you inadvertently set the phone to forward your calls... Don't think you would forget something like that, but I've done it on more than one occassion... I wonder if that *73 turns off call forwarding like on landlines... I think I'll have to give that a try...
EDIT: Nope that doesn't work...

Ok, this is very weird. Phone was behaving like that all the time, regardless of standby, screen on off etc.
This morning I try it again and it works, and I can now get into the network services settings to check on call forwarding, and nothing is unusual there, i.e. it's not been set to always forward.
So now it seems to be working again... But I'm sure the problem's not been solved since I didn't do anything. Any idea what could be causing this. Nothing to do with my location either cause it's worked and hasn't in the same locations.

When I wake up my phone, it's connected to 3G, but I am on wifi.

Anyone else having this problem? I don't remember having this happen on my MT3G.
It's really eating up the battery.
I am on JI2, and I never experienced this until last night after using Odin.

you have to change the wifi sleep policy in the wifi settings. Got to settings, wireless networks, wifi, then press the menu button and select advanced.

OMG! thanks, you're a real life saver.

Sorry to bring up an old thread. I have it set to never sleep but it still does. Any ideas? Seems when the display times out, it switches off wifi.

I have wifi on all the time at home and it's set to never sleep. Sometimes I see both the wifi and 3G icons. I know my wifi signal is strong, so no idea why the phone sometimes also seems to need a 3G data connection. One example is when I test GPS at home the 3G icon will pop up briefly. Another is following a reboot. But I see other times as well, and sometimes it stays for quite a while, but eventually goes away. I wonder if perhaps some ports get blocked by my router and the phone uses 3G communication to get around it. Bit of a mystery, but I don't see any other negative symptoms.

Here is something I have experienced. This is regardless of what ROM I am on.. Stock, Bionix, whatever...
I have wifi turned on at work. Sometimes I would see wifi and 3g on at the same time.
Now today, while texting, I noticed that my Wifi connection dropped to nothing, and at that point my 3g kicked in, which I expect it to. But when my Wifi reception kicks back up again, my 3g didnt turn off. I turned off Wifi and turned it on again, and my 3g turned off.
Anyone else getting the same experience?

samnada/ELStiko, That's what I'm really seeing too as I thought my wifi was just going to sleep.

ljv said:
samnada/ELStiko, That's what I'm really seeing too as I thought my wifi was just going to sleep.
Click to expand...
Click to collapse
I'm pretty sure my wifi isn't going to sleep. The wifi icon is on all the time with at least 3 bars. My cell signal is definitely weaker in my location. So, if it's seeking the strongest signal my wifi will always win.
Besides the possibility that my router is blocking some ports the phone wants to use, there's also a possible security issue. I know at one point the TMO My Account app would force a switch to cell communication versus wifi and I believe it was due to security concerns. Maybe some apps do the same thing.
I just did a GPS test, got a lock, stopped the test, closed the app, and the 3G icon stayed up for a couple of minutes then went away. Just one example.
Does seem odd, but I've just assumed there's some rational explanation. Could also be a bug...

your lucky you wake up and you have 3g. i wake up my phone is always on edge. lol
Sent from my SGH-T959 using XDA App

Some annoying issue with US LeEco Pro 3.

I bought this Le Pro3 the first day it came out on the flash sale. I really like this phone but there are some things that are pretty annoying. I fixed a lot of it but some issues are still there.
I have the stock ROM with 5.8.021s
Bluetooth.
Since I had the phone I left the bluetooth on all the time. I never had any issue with the battery draining or anything like that. But with the lasted update 5.8.021s, it seems like the blutooth turns itself off when I am not using it(when I leave my car) and turns itself on again automatically when I go in my car. I understand why they do this, it is to save battery. This would be fine if it worked. The issue that I am having is even though it is turned on by itself, it does not automatically connect to my car. This is an issue with all 3 of my car. I did NOT have this issue before. Is there a way to turn off this feature.
Gmail
I have many emails account but the only email app I use is the official google Gmail app. Randomly the "Auto-sync" will be turned off and I would need to turn it back on again. This is really annoying, when it is off, no email is pushed to me. After I turn it on, it would work for a while and again randomly the auto sync will be turned off. When I say random, it could be within a couple of hour, a day, or a few days. I can't figure out any patterns or what would trigger it. I don't use any auto clean up or anything.
Dropped call
I rarely make any phone call but I noticed that when I do make calls at home I need to turn OFF my wifi on my phone. If I don't I will loose the call within a minute. I am talking about just regular phone call, not though a special app or anything. I don't know if the phone uses wifi calling or anything like that. Even if it does, I don't understand why I would loose the call because I am usually next to the router.
If anyone has any answer or help please let me know.

I dont have any of these issues. Try restoring it from factory settings(if possible for you)

I have none of these issues, and I travel for work and actually -do- use wifi calling off and on here and there. Go to your wifi calling and make sure the wifi calling is turned off. Then do a network reset. Then make sure you do NOT have battery assistant turned on. Then go into the battery settings and make sure you do not have any auto power down or off settings turned of for any clock times.

Scitzofrenic said:
I have none of these issues, and I travel for work and actually -do- use wifi calling off and on here and there. Go to your wifi calling and make sure the wifi calling is turned off. Then do a network reset. Then make sure you do NOT have battery assistant turned on. Then go into the battery settings and make sure you do not have any auto power down or off settings turned of for any clock times.
Click to expand...
Click to collapse
Where do I find the wifi call feature?
Battery assist has always been off and I don't use any auto power down.

Saelee said:
Where do I find the wifi call feature?
Battery assist has always been off and I don't use any auto power down.
Click to expand...
Click to collapse
Go to settings. Click more. Inside there at bottom is wifi calling. Make sure it is off. I added screen shots

Scitzofrenic said:
I have none of these issues, and I travel for work and actually -do- use wifi calling off and on here and there. Go to your wifi calling and make sure the wifi calling is turned off. Then do a network reset. Then make sure you do NOT have battery assistant turned on. Then go into the battery settings and make sure you do not have any auto power down or off settings turned of for any clock times.
Click to expand...
Click to collapse
Strange, I don't have that option. What version do you have? Do you have to enable it somewhere first?

Saelee said:
Strange, I don't have that option. What version do you have? Do you have to enable it somewhere first?
Click to expand...
Click to collapse
what's your phone carrier? Does it support wifi calling?
Did you happen to flash any Chinese roms to lose wifi calling feature? If you are on a unmodified software, you better contact LeEco support....

Saelee said:
Strange, I don't have that option. What version do you have? Do you have to enable it somewhere first?
Click to expand...
Click to collapse
I'm on official US stock version ending in .21s
No, I didn't have to enable the setting to appear. It's simply there and toggled on or off. Perhaps it only shows up if your SIM card is from a carrier that supports it? I've used two different sim cards in my phone (AT&T AND TMOBILE), both of which support wifi calling, and the option for wifi calling was there both times.

suhridkhan said:
what's your phone carrier? Does it support wifi calling?
Did you happen to flash any Chinese roms to lose wifi calling feature? If you are on a unmodified software, you better contact LeEco support....
Click to expand...
Click to collapse
Bought the phone on the first day of the flash sale. I have the latest stock rom and have ATT.

I just got this phone and use it on AT&T. I don't have the WiFi calling option. I did use it on my Note 5.
My biggest problem is Android Auto. It didn't work at first so I read on here that resetting it reinstalling the Android Auto app fixes it. I cleared data and cache and it worked the next two times I plugged it in to my car and hasn't since. I tried clearing data and cache again but still no luck.

As discussed you can NOT toggle wifi calling on and off with an AT&T based SIM. This has led to ongoing tech support discussions with LeEco concerning calling issues with my LeEco Pro3, US version.
Specifically, when WIFI is ENABLED (not WIFI CALLING as this isn't functional), outbound call ringing is hit or miss. There's a period of silence and either the call is suddenly answered or disconnects and gives up. If wifi is DISABLED outbound call ringing ALWAYS happens. Compare that to my AT&T branded Note 4 whereby any outbound call rings regardless if wifi is active.
Further, I have had issues with INBOUND calls where my Pro3 does not ring. It's hit or miss and happens regardless of location. First knowledge of a phone call missed is voicemail. Some have dismissed this as the vagaries of cell phones but in my case it seems to happen more frequently than the 'occasional' missed call.
I'm starting to wonder if the outbound and inbound issues are related, and whether there's some inherent software problems related to ringing when wifi is present and functional. Obviously disabling wifi looks to be a workaround, albeit a poor one since I'm on a limited data plan whereby it's easy to forget to turn wifi back on.
No outbound ringing is simply an annoyance I can live with but the failure of inbound ringing is simply unacceptable. I'll probably sell this phone and have gone back to a Note 4.

Twrp backup
Hi Can anyone please perform a stock twrp backup for their handsets. I am in a soft brick and it would be greatly appreciated.

millkyway4 said:
Hi Can anyone please perform a stock twrp backup for their handsets. I am in a soft brick and it would be greatly appreciated.
Click to expand...
Click to collapse
Their is a couple these backups already search the threads.
Sent from my SM-A730F using xda premium

Poor voice quality of caller.

Only had my G5 Plus a week and have had problems with the voice of incoming caller. It sounds over modulated like it is going in and out. Sometime while on the same call it comes and goes. I used my sim out of my Turbo 2 to activate it on my Verizon account. I have done a reset of network settings. still no help. It doesn't do it all the time. Help me out here give me some ideas before I send it back. Thanks

I'm having the same issue on Verizon. According to some Motorola discussion boards, turning off Enhanced 4G LTE Mode will resolve until a fix is released from Lenovo. I'm trying that now...

philengle said:
I'm having the same issue on Verizon. According to some Motorola discussion boards, turning off Enhanced 4G LTE Mode will resolve until a fix is released from Lenovo. I'm trying that now...
Click to expand...
Click to collapse
We had this issue on my sister's phone and we sent it back. Another one will be here tomorrow. When you say enhanced 4G LTE, are you referring to HD Voice. If so how do you turn it off as I believe it was greyed out on the one we originally had. I went into phone settings using the dialer code and provisioned it off, but that wouldn't allow the phone to connect to the Verizon network at all. Why is this happening in the first place? I'm getting a little irritated with Lenovo at this point. No Android N for my Moto X Pure yet and now this nonsense.
Sent from my XT1575 using Tapatalk

robn30 said:
We had this issue on my sister's phone and we sent it back. Another one will be here tomorrow. When you say enhanced 4G LTE, are you referring to HD Voice. If so how do you turn it off as I believe it was greyed out on the one we originally had. I went into phone settings using the dialer code and provisioned it off, but that wouldn't allow the phone to connect to the Verizon network at all. Why is this happening in the first place? I'm getting a little irritated with Lenovo at this point. No Android N for my Moto X Pure yet and now this nonsense.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
On my phone, the setting is under:
Wireless & networks
More
Cellular Network settings
Enhanced 4G LTE Mode
Hope that helps!

philengle said:
On my phone, the setting is under:
Wireless & networks
More
Cellular Network settings
Enhanced 4G LTE Mode
Hope that helps!
Click to expand...
Click to collapse
I have that same setting on my MXPE so I will check for it when we get the new G5 Plus. Please let us know if you have luck disabling this feature and getting the call quality to work. My sisters phone was terrible, you couldn't even understand the person that called you. Of course her voice came through on my end perfectly. She was telling me about it and when I finally had a chance to troubleshoot it for her it was far worse than I expected, it was complete garbage. I have never heard call quality that poor before. If the second one is as bad, it will be returned and I will be moving on from Motorola and Lenovo. Once Lenovo acquired them they have gone down hill from a quality perspective it seems. I do like my MXPE for the most part but do wish it had an AMOLED display like my Galaxy S4 had.

philengle said:
I'm having the same issue on Verizon. According to some Motorola discussion boards, turning off Enhanced 4G LTE Mode will resolve until a fix is released from Lenovo. I'm trying that now...
Click to expand...
Click to collapse
I have reset Network Settings,then a factory reset. Both no good. I have turned off the Enhanced 4G LTE Mode will see what that does. I have a replacement on the way from Amazon. All in all I really want to find out what is causing this problem.

After turning off Enhanced 4g LTE and changing preferred network type from Global to LTE/CDMA this morning, I had no call quality issues the rest of the day.

philengle said:
After turning off Enhanced 4g LTE and changing preferred network type from Global to LTE/CDMA this morning, I had no call quality issues the rest of the day.
Click to expand...
Click to collapse
I would try turning enhanced 4G back on and leave it with LTE/CDMA and see what happens.
Sent from my XT1575 using Tapatalk

So we received my sisters new phone and initially while she was over at my house the call quality was fine. She went back to her place and the first call she made was back to messed up. I had her disable the Enhanced 4G LTE mode and restart her phone and the call quality, although not HD Voice, was once again okay. She is going to test it again as she is travelling up the road a bit away from her home. I will report back the results of that test. I find this ridiculous and if Motorola doesn't release a fix within 30 days, this one will be going back too, and I will be done with Lenovo / Motorola. This issue is really a big deal since you can't use data while on a call with Enhanced 4G LTE turned off.

philengle said:
After turning off Enhanced 4g LTE and changing preferred network type from Global to LTE/CDMA this morning, I had no call quality issues the rest of the day.
Click to expand...
Click to collapse
Did the same thing only I turned on the Enhanced 4G LTE back on. I also wiped cache using recovery mode. i have not had the problem return ,Yet

Idk if this will work but you can go into your verizon account on their website and turn off HD voice (voLTE) individually for the lines you have. This will force HD voice to turn off.

Anyone think Moto will actually fix this issue? The phone is working as long as Enhanced 4G is turned off, but that means no data while on a call. That is ridiculous in my opinion, and not an actual fix by any standard. So my sisters device is basically on a 2-3 week trial and then it will be going back if this issue doesn't get addressed. Very sad.

In my experience enhanced 4G did not cause the problem. Callers voice was still distorted with it off. Sometimes the distortion would come and go during the same call. I now have a replacement phone ( love Amazon) and I got a new SIM card for Verizon. So far no problems .. still holding my breath.

314kerma said:
In my experience enhanced 4G did not cause the problem. Callers voice was still distorted with it off. Sometimes the distortion would come and go during the same call. I now have a replacement phone ( love Amazon) and I got a new SIM card for Verizon. So far no problems .. still holding my breath.
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Click to collapse
For my sister, turning off Enhanced 4G fixed the issue. Is it possible that a SIM could cause this issue? We bought a new SIM when she received the first phone. When we sent that one back and got a new one, we used the same SIM. That is the only piece that didn't change between the two handsets.
Sent from my XT1575 using Tapatalk

With a new replacement phone and sim card the problem is still there. only doesn't seem to be nearly as bad. I could still understand the caller. I might try and turning off enhanced 4G just to see what happens. I don't talk on my phone a lot so it takes awhile for me to test it out.

incoming calls i dont receive any ring but only vibration with no display so unable to hear the incoming call

robn30 said:
We had this issue on my sister's phone and we sent it back. Another one will be here tomorrow. When you say enhanced 4G LTE, are you referring to HD Voice. If so how do you turn it off as I believe it was greyed out on the one we originally had. I went into phone settings using the dialer code and provisioned it off, but that wouldn't allow the phone to connect to the Verizon network at all. Why is this happening in the first place? I'm getting a little irritated with Lenovo at this point. No Android N for my Moto X Pure yet and now this nonsense.
Sent from my XT1575 using Tapatalk
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Click to collapse
Sorry for my ignorance, please tell me what is the dialer code for this phone?

I have the problem of my phone doesn't ring. First time it is silent second ring is louder third ring goes straight to voicemail. I've had my carrier check it and they couldn't figure it out. We tried every setting. So this phone is going back. If the phone part doesn't work...it's not a phone. It's a "tablet"

I know this thread is a bit dated, but I jsut got this phone and have had it a week now. I am experiencing what seems like someone is hitting the mute button, and it happens on both sides, where it's like signal drops, and one side or the other cannot hear each other for abut 3-5 seconds, then comes back.
Example: Friend is talking to me, it suddenly goes dead air in mid sentence, and about 3-5 seconds later they are back only they are at the end of the sentence.
When this happens one side can hear, the other side cannot, so it's not a dropped call or dead air, it's just a cutout on the phone itself.
I have tried the solution of turning off "enhanced lte" so that option is not on in settings, and currently I haven't had any issues, but it's only been a 1/2 a day.
I'm curious though if anyone has found a resolve on this call issue, or if it's still on going or not.

Wi-Fi calling not working on LG G6

I'm on Rogers Canada and have their device.
Set up everything correctly by doing the setup and got an SMS notification that the wifi calling is active.
When I turn on wifi calling it says enabling for about 2 minutes and then it says enabled. However it doesn't actually work. I never get a wifi calling icon in status bar.
Called Rogers they said everything is good on their end.
Tired different wifi network and even a factory reset but no luck.
Any other suggestions?
Sent from my LG-H873 using Tapatalk

Have you tried to test wifi calling? What kind of statusbar icon are you looking for? Just wondering whether it's really not working, or you are just not seeing it because the indication is subtle.
I was all ready to say "I have AT&T and enough dead spots at my house that I can verify it works well." But now that I am looking, I am seeing some strange behavior I have never noticed before.
First of all some terms / definitions. On the AT&T variant (Rogers might be different) you will get a special icon next to the "AT&T" in the notification bar, which is a little handset with a wifi icon, when you have an active wifi call. When you have wifi calling turned on, the normal wifi meter changes only slightly to one with a little + on it.
I had wifi off and toggled it on in order to see those icons so I could properly describe them here. I just had the normal wifi icon. I made a call, and it did not indicate it was using wifi calling. But after I hung up I had the wifi+ icon and the next call did indicate wifi calling. I repeated this process several times with the same result, even waiting 5-10 minutes to see if it became enabled on its own after some time. Now, since I always normally see the wifi+ icon anytime I happen to notice it, and I rarely make calls but frequently toggle wifi, there must be something else that triggers it. Sending a text seems to do it as well as a call. And a longer wait might do it also.
So, now that I have done some more thorough experimentation, it seems that there might be a little bug there. Or it might just be related to the particular wifi network I'm on right now.
Just tested it on my home wifi for comparison, and wifi calling came on as expected within a couple seconds of enabling wifi, which would probably explain why I never noticed this happening before.

jdock said:
Have you tried to test wifi calling? What kind of statusbar icon are you looking for? Just wondering whether it's really not working, or you are just not seeing it because the indication is subtle.
I was all ready to say "I have AT&T and enough dead spots at my house that I can verify it works well." But now that I am looking, I am seeing some strange behavior I have never noticed before.
First of all some terms / definitions. On the AT&T variant (Rogers might be different) you will get a special icon next to the "AT&T" in the notification bar, which is a little handset with a wifi icon, when you have an active wifi call. When you have wifi calling turned on, the normal wifi meter changes only slightly to one with a little + on it.
I had wifi off and toggled it on in order to see those icons so I could properly describe them here. I just had the normal wifi icon. I made a call, and it did not indicate it was using wifi calling. But after I hung up I had the wifi+ icon and the next call did indicate wifi calling. I repeated this process several times with the same result, even waiting 5-10 minutes to see if it became enabled on its own after some time. Now, since I always normally see the wifi+ icon anytime I happen to notice it, and I rarely make calls but frequently toggle wifi, there must be something else that triggers it. Sending a text seems to do it as well as a call. And a longer wait might do it also.
So, now that I have done some more thorough experimentation, it seems that there might be a little bug there. Or it might just be related to the particular wifi network I'm on right now.
Just tested it on my home wifi for comparison, and wifi calling came on as expected within a couple seconds of enabling wifi, which would probably explain why I never noticed this happening before.
Click to expand...
Click to collapse
Thank you for your reply.
According to Rogers I am supposed to get that WiFi icon that tells me WiFi calling is enabled but I never do. Sounds like I should have similar experience as you do.
I have a ticket open with them and we will see what they reply with next.
Even though I don't have the icon I tried a few things to make sure if it is working or not. One is turning on Airplane mode and enabling WiFi. Go into settings and it says WiFi calling is being enabled. This always takes about 2 minutes to turn on however calling never actually works. It's like something is blocking the WiFi connection but I've tried 4 different WiFi networks. It seems like you get that WiFi calling enabled right away after connecting to WiFI.