SM-N9006 Can't connect to TMobile LTE - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello,
I'm having one hell of a time with this new Note 3 I bought on Craigslist a few days ago, activated with TMobile but it's unable to connect to tmobile LTE. I called TMobile to check the IMEI #, the # matches from the back of the phone with the # in the phone settings.
I called Samsung, they stated that my IMEI belongs to a nokia phone, I was puzzled. When I looked it up on IMEI.info it says it belongs to a Nokia.
The phone seems to be working ok, I just need to connect to LTE bc I use internet quite often and not for facebook. Another thing that is sort of funky is my wife's text still go to my Sprint iPhone for some reason, I have no idea how that's possible. I can't make phone calls on that phone but I'm able to browse on Sprint 3G and receive a few other people's text.
I can only connect to E network, there is no LTE option in any of the Mobile network setting options.
Please help me out, thank you in advance!
Model- SM-N9006
Android 4.3
Socal

socallove said:
Hello,
I'm having one hell of a time with this new Note 3 I bought on Craigslist a few days ago, activated with TMobile but it's unable to connect to tmobile LTE. I called TMobile to check the IMEI #, the # matches from the back of the phone with the # in the phone settings.
I called Samsung, they stated that my IMEI belongs to a nokia phone, I was puzzled. When I looked it up on IMEI.info it says it belongs to a Nokia.
The phone seems to be working ok, I just need to connect to LTE bc I use internet quite often and not for facebook. Another thing that is sort of funky is my wife's text still go to my Sprint iPhone for some reason, I have no idea how that's possible. I can't make phone calls on that phone but I'm able to browse on Sprint 3G and receive a few other people's text.
I can only connect to E network, there is no LTE option in any of the Mobile network setting options.
Please help me out, thank you in advance!
Model- SM-N9006
Android 4.3
Socal
Click to expand...
Click to collapse
Can you get into download mode? read what it says in there or post a screen shot of it if you can, If your IMEI is saying it's a Nokia, it's possible you have either a fake Note that has used an old Recycled IMEI or something weird is going on..

radicalisto said:
Can you get into download mode? read what it says in there or post a screen shot of it if you can, If your IMEI is saying it's a Nokia, it's possible you have either a fake Note that has used an old Recycled IMEI or something weird is going on..
Click to expand...
Click to collapse
I'm unable to get it into download mode, I've tried it about 5 times, holding volume down and home button then power button but it boots up straight to the usual phone functions. Will rooting help my situation in any way?

socallove said:
I'm unable to get it into download mode, I've tried it about 5 times, holding volume down and home button then power button but it boots up straight to the usual phone functions. Will rooting help my situation in any way?
Click to expand...
Click to collapse
Hmm, cannot get into download mode at all? -- what about recovery mode? exact same, but volume down. -- Usually if you cannot get up download/odin mode, that's not a good sign I'm afraid, it is possible you have a Note Clone
EDIT:: although saying that, you have an N9006, which is slightly different to the N900/N9005 models, I say it's possible your note may be a clone, don't take that as a 100% assessment

EDIT:: although saying that, you have an N9006, which is slightly different to the N900/N9005 models, I say it's possible your note may be a clone, don't take that as a 100% assessment[/QUOTE]
I tried holding volume up + home button + power, I managed to get into some mode. It's upside down on my screen, I can not post image yet, i need 10 posts to be able to post a link.
Select Boot Mode:
[VOLUME_UP to select. VOLUME_DOWN is OK.]
[Recovery Mode]
[Fastboot Mode]
Normal Mode]

socallove said:
I tried holding volume up + home button + power, I managed to get into some mode. It's upside down on my screen, I can not post image yet, i need 10 posts to be able to post a link.
Select Boot Mode:
[VOLUME_UP to select. VOLUME_DOWN is OK.]
[Recovery Mode]
[Fastboot Mode]
Normal Mode]
Click to expand...
Click to collapse
Post the link without the http //www
---------- Post added at 09:32 PM ---------- Previous post was at 09:30 PM ----------
go into recovery mode, what does it display?

radicalisto said:
Post the link without the http //www
---------- Post added at 09:32 PM ---------- Previous post was at 09:30 PM ----------
go into recovery mode, what does it display?
Click to expand...
Click to collapse
i1183.photobucket.com/albums/x479/notcreative1111/photo_zps63986ec6.jpg
I tried selecting all options using the volume down for "ok" but it will not go into any mode, volume down, power, home buttons does nothing while in that screen, only volume up moves the arrow. I'm also trying to hold down the buttons, and other button combos.

socallove said:
i1183.photobucket.com/albums/x479/notcreative1111/photo_zps63986ec6.jpg
I tried selecting all options using the volume down for "ok" but it will not go into any mode, volume down, power, home buttons does nothing while in that screen, only volume up moves the arrow. I'm also trying to hold down the buttons, and other button combos.
Click to expand...
Click to collapse
Grab CPU-Z from play store and check the hardware to be 100% certain, but from the looks of that screen, it appears you have a note clone (unlelss the N9006 has a different menu as it's a Chinese model, however I am not sure it does) - You may wanna contact the seller and try and get your money back
You can also test by plugging the phone into your PC and loading up KIES3 and it'll verify it, and look @ the SPEN detail. how it performs etc
EDIT: IF samsung are saying its an Nokia IMEI, that isn't a good sign at all :\
---------- Post added at 09:51 PM ---------- Previous post was at 09:48 PM ----------
As for the texts going to the old phone, it must be something to do with the account set up on the iPhone, not had one for a couple of years so not sure how iOS has evolved recently on iPhone
---------- Post added at 09:52 PM ---------- Previous post was at 09:51 PM ----------
I gotta head to work, I'll be around in about 30-45mins or so if you need any more help etc.

radicalisto said:
Grab CPU-Z from play store and check the hardware to be 100% certain, but from the looks of that screen, it appears you have a note clone (unlelss the N9006 has a different menu as it's a Chinese model, however I am not sure it does) - You may wanna contact the seller and try and get your money back
You can also test by plugging the phone into your PC and loading up KIES3 and it'll verify it, and look @ the SPEN detail. how it performs etc
EDIT: IF samsung are saying its an Nokia IMEI, that isn't a good sign at all :\
---------- Post added at 09:51 PM ---------- Previous post was at 09:48 PM ----------
As for the texts going to the old phone, it must be something to do with the account set up on the iPhone, not had one for a couple of years so not sure how iOS has evolved recently on iPhone
---------- Post added at 09:52 PM ---------- Previous post was at 09:51 PM ----------
I gotta head to work, I'll be around in about 30-45mins or so if you need any more help etc.
Click to expand...
Click to collapse
Thanks for your help, I will download that app later and report back.

socallove said:
Hello,
I'm having one hell of a time with this new Note 3 I bought on Craigslist a few days ago, activated with TMobile but it's unable to connect to tmobile LTE. I called TMobile to check the IMEI #, the # matches from the back of the phone with the # in the phone settings.
I called Samsung, they stated that my IMEI belongs to a nokia phone, I was puzzled. When I looked it up on IMEI.info it says it belongs to a Nokia.
The phone seems to be working ok, I just need to connect to LTE bc I use internet quite often and not for facebook. Another thing that is sort of funky is my wife's text still go to my Sprint iPhone for some reason, I have no idea how that's possible. I can't make phone calls on that phone but I'm able to browse on Sprint 3G and receive a few other people's text.
I can only connect to E network, there is no LTE option in any of the Mobile network setting options.
Please help me out, thank you in advance!
Model- SM-N9006
Android 4.3
Socal
Click to expand...
Click to collapse
You should read this:
http://forum.xda-developers.com/showthread.php?t=2574886

I think the same, fake China Note 3?
If not, not all have LTE. Only devices with Snapdragon processor!?
But I'm not sure.
Gesendet von meinem SM-N9005 mit Tapatalk

buell47 said:
I think the same, fake China Note 3?
If not, not all have LTE. Only devices with Snapdragon processor!?
But I'm not sure.
Gesendet von meinem SM-N9005 mit Tapatalk
Click to expand...
Click to collapse
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"lightbox_stop_slideshow": "Stop slideshow",
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"lightbox_download": "Download",
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Yeah you got a dud there, should be 3 ram and there's only 966MB listed (1GB) - Get onto the seller asap and get your money back
Screen is reporting wrong resolution also, and your CPU has mediatek's code :-/
Sent from my SM-N9005 using XDA Premium 4 mobile app

Mine

Mine is still factory unrooted.

soundping said:
Mine is still factory unrooted.
Click to expand...
Click to collapse
Your time on your screenshot is identical to mine.. freaky goings on haha - 2:56am

Oh no... s h i t.
Send it back!
Gesendet von meinem SM-N9005 mit Tapatalk

Related

Woo can't enter the recovery on a non-rooted hero??

My moms hero wasn't getting any signal even where I would get signal so I thought to do a hard reset. I held down the home button pressed power HTC screen comes up and then A triangle with an ! in it, and a phone right by it pops up. Trying something else I help down the down volume button turned on got the white android sscreen it then told me to press home to get to recover. I did so, and the triangle ! with a phone came up again.
Home+End, while off, will only boot in to custom recoveries.
gu1dry said:
Home+End, while off, will only boot in to custom recoveries.
Click to expand...
Click to collapse
How do I go to the non rooted one so I can hard resest this phone?
I tried volume down, and I get the same error when I press home to get to the recovery.
Send+Menu+End is a hard reset & simply restarts the phone & resets the hardware on the phone.
A factory reset is Home+Back+END.
I did the hard reset, but still there is no service!
Pull the battery for a few minutes. If that doesn't work, try the factory reset. And if that doesn't work, reflash the RUU 1.56.
gu1dry said:
Pull the battery for a few minutes. If that doesn't work, try the factory reset. And if that doesn't work, reflash the RUU 1.56.
Click to expand...
Click to collapse
Woops by hard reset I meant factory. Trying leaving the battery out.
Battery out for 9 minutes, turned on still no signal.
This surprised me its PRL is 27392, any way I can do an update without having a connection?
I've never seen a PRL like that. All I've ever seen was 60657, 60658 & 60659. Your mom does have a CDMA Hero, right?
chococrazy said:
My moms hero wasn't getting any signal even where I would get signal so I thought to do a hard reset. I held down the home button pressed power HTC screen comes up and then A triangle with an ! in it, and a phone right by it pops up. Trying something else I help down the down volume button turned on got the white android sscreen it then told me to press home to get to recover. I did so, and the triangle ! with a phone came up again.
Click to expand...
Click to collapse
that is the normal recovery mode....
gu1dry said:
I've never seen a PRL like that. All I've ever seen was 60657, 60658 & 60659. Your mom does have a CDMA Hero, right?
Click to expand...
Click to collapse
My thoughts where the same, and yes it is a chinless CDMA hero running sprint just like my other 3 heros. I've never done a PRL update on this 1 yet, and it was working fine earlier I just picked it up to look at it and there was no signal.
When I checked the PRL I wondered WTH was wrong with 1.
At this point I would just reflash it with RUU 1.56.
And for the doubters here's the proof
{
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"lightbox_previous": "Previous",
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"lightbox_stop_slideshow": "Stop slideshow",
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"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Also, look at the connection it says unknown WTH?
Oh and sorry for the big pic . Resized it a little to big, the 5mp camera resolution gotta love it!
chococrazy said:
And for the doubters here's the proof
Also, look at the connection it says unknown WTH?
Oh and sorry for the big pic . Resized it a little to big, the 5mp camera resolution gotta love it!
Click to expand...
Click to collapse
Well, that's a PRL for an EVDO device (not the one for the Hero, though).
I did a quick bit of research, and found this piece at SprintUsers.com (http://www.sprintusers.com/forum/showthread.php?t=161707)
Note: The article is a bit outdated, but the version numbers may still be true
What does my PRL version Number mean?
EVDO Phones have support for PRL's beginning in 20xxx and 606xxx
Current Version for the 20xxx series is 20231, the roaming icon is shown with the letter "R". Current for 606xxx is 60612. Add's support for new roaming partners being added in the 08-09 years. Easier to pickup CDMA and roaming partner networks in Sioux Falls, SD, Watertown, SD, Brookings, SD, and Sioux City, IA .
Click to expand...
Click to collapse
Unless the wrong file was pushed to your phone OTA, I'm not sure how you ended up like that.
I would go with the recommendation of the forum users and reflash using the 1.56 RUU. If you need the file, click on The Darktremor name in my signature and you'll find it there (or it's in the wiki)
tkirton said:
Well, that's a PRL for an EVDO device (not the one for the Hero, though).
I did a quick bit of research, and found this piece at SprintUsers.com (http://www.sprintusers.com/forum/showthread.php?t=161707)
Note: The article is a bit outdated, but the version numbers may still be true
Unless the wrong file was pushed to your phone OTA, I'm not sure how you ended up like that.
I would go with the recommendation of the forum users and reflash using the 1.56 RUU. If you need the file, click on The Darktremor name in my signature and you'll find it there (or it's in the wiki)
Click to expand...
Click to collapse
When I run the RUU it won't pick up the phone should it be mounted I tried both and no luck? I've never gotten HTC sync to work with any of my phones.
Try this
MENU>SETTINGS>WIRELESS CONTROLS AND SEE IF MOBILE NETWORK SHOWS A CHECK MARK AND CONNECTED.
From the pic that may be your problem.
Also check your nam ( MENU>SETTINGS>WIRELESS CONTOLS>MOBILE NETWORK SETTINGS>SWITCH NAM)and see what that does. I switched mine to 2 and i get a prl of 04085. Switched back to nam1 and got 60659 back.
animal7296 said:
Try this
MENU>SETTINGS>WIRELESS CONTROLS AND SEE IF MOBILE NETWORK SHOWS A CHECK MARK AND CONNECTED.
From the pic that may be your problem.
Also check your nam ( MENU>SETTINGS>WIRELESS CONTOLS>MOBILE NETWORK SETTINGS>SWITCH NAM)and see what that does. I switched mine to 2 and i get a prl of 04085. Switched back to nam1 and got 60659 back.
Click to expand...
Click to collapse
Tried that my PRL changes to 04085 on NAM 2 but on NAM 1 it goes back to the 27 one.
this happened to my sisters phone too. What i did was go into MENU>SETTINGS>WIRELESS CONTOLS>MOBILE NETWORK SETTINGS>ROAMING and changed it from Sprint Only to Automatic. This gave her some signal and then I was able to do a PRL update on her phone. Which brought it back to normal.

So. I take it there is no way to unbrick this...

I was on the phone with T-Mobile and the woman on the other end either had no idea what I was talking about or, she really did. Her probing questions were perfect and she understood everything I was saying...but the only thing she could think of doing was stripping down the phone, have just the battery, and then press and hold VOL UP+DOWN and Power till the Samsung Vibrant screen came on.
I would have a picture for you, but looks like the forum doesn't allow 'new' members to post. Too bad lurker time can;t be counted toward any of it.
Anyway, the best description of what on my screen:
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Best part of this is: I did nothing to the phone. i only downloaded some games and a backup program I can't remember the name. Phone was still locked. I'm not venturing into doing anything like that till i have the money to buy another in a worst case scenario.
So...any ideas?
Add insurance in case you mess anything up. You have 14 days...
That doesn't sound like it's bricked but you didn't tell us anything...
That's the recovery screen, but I'm not sure what you are trying to accomplish...
try to reboot the phone into recovery mode and wipe the phone.
I've tried rebooting to recovery mode.
As for not telling the forum anythng; I'm sorry. I left one detail out:
I downloaded a free application, it's a backup program. I don't remember the name of it (this is my first droid phone, big step up from your standard flip phone with a 6 color screen). I left it running a backup of all the photos and 3gp videos I put on the SD card. Fell asleep, woke up 6 hours later....
BOOM.
I did tell you everything, as in I have no desire to hack/crack/jailbreak/spook/circumvent/customer-os/firmware-flash this phone. I only wanted to charge it after playing with it for a while.
I've tried several of the volume button and power button resets, with/without SD card and SIM. I even tried doing it without the battery in the phone plugged into the USB port.
6 hours of internet browseing and reading and trying these different things, and still nowhere close to an answer form T-Mobile than I need the phone replaced.
I can't easily do it, because I have to send the phone in, wait for a 'credit' to hit my account and order another phone, all the while my service is going to stay active because I am on a Flexpay account.
I love the phone. But it's this kind of thing that has made e stay with your standard, low-tech flip phone from Tracfone. This wouldn't be such a big headache of the cellular antenna in that Tracfone was working. It's lasted me almost 4 years.
Anyway. Is there a program that forces a connection to the phone, kinda says "HEY! you are connected to a computer, now do your stuff!"??
Is there a button combination to make it look for a recovery image ont he SD card like when I would flash my OLD Dell Axim X50??? Noone seems to know alot about this phone yet.
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Click to expand...
Click to collapse
Looked something like this?
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sounds like you were in some sort of recovery mode. That more closely resembles the default Android recovery.
Nope.
It has a white icon of a cellphone pn the left, 2 dots, a orange triangle with an exclamation point, 2 dots and another icon that kinda looks like a computer.
Breaking forum rules, but whatever:
http // img231.imageshack.us/ img231 / 1830/ 0720000800.jpg
YAY! It worked. Just add a colon after http and get rid of the spaces.
Of course you know that if this we're happening to you on postpaid, they'd swap your phones out with no inbetween phone time. Your local T-Mobile store might also have loaner phone for you.
probably a cheap flip phone. I was forced to get Flexpay. I guess the last 7 years f ontime, in-full payments to anything hasn't fixed my credit at all. That would explain Verizon's want of a $400 security deposit.
So... I've been doing some research. If Odin can be used to reflash the stock firmwares onto the phone...and if this phone uses an SD card (only say this because windows recognized the internal storage as an SD card) and if one of the other Samsung Android phones when taken apart , had a SD slot for the internal storage (looks like you can actually easily replace the SD card) then what if I took apart the phone, removed the SD card and formated and partitioned it on my computer through my card reader...
These are all just educated guesses. I mean... it looks like my phone has no idea what to do because maybe the SD card is bad or something, unbeknownst to me, reformatted the card improperly.
I posed this same question to Samsung and have yet to hear from them.
What do you guys think? Anyone actually crack open their phones yet?
It seems to me that your options are limited.
I'd say you should root it and see if that gives you more options, but I don't know how feasible that will be for you to do at present.
Can't root a phone that's not booting up to recovery or being seen by a computer
Just received info from Samsung:
Yeah, it looks like the phone needs to be re-flashed or replaced. Head to your local T-Mobile Store or call them up."
So Samsung isn't willing to let go of any other information on this or even extrapolate on the idea of reflashing.
Again, it looks like there is no internal storage with a bootloader to tell the phone what to do.
i see 1 solution
when i bought my vibrant they told me i have 14 days to return or exchange the phone if there is any issues with it the phone came out on the 15th i think so you still have 6 days to take it in show them the problem and they can swap you out with a new vibrant
bricked my g1
When i got my first g1, I rooted it and tried to flash a rom. I bricked it! I called Tmo,I said it froze and wouldn't boot up. They walked me through troubleshooting(of course nothing worked) and said it was software and sent me a brand new one it was only 2 wks old. Maybe an idea for ya.
If you are with in your return period(30 days California, 14 everywhere else) I would take it back and get a new one instead of trying to fix it.
Why trying to fix it yourself? Bring it back to a t-mobile store and exchange for a new one.
bwhites1 said:
When i got my first g1, I rooted it and tried to flash a rom. I bricked it! I called Tmo,I said it froze and wouldn't boot up. They walked me through troubleshooting(of course nothing worked) and said it was software and sent me a brand new one it was only 2 wks old. Maybe an idea for ya.
Click to expand...
Click to collapse
I've bricked my G1 few times. t-mobile has always exchange it for me during the first year.
i know what your phone has theres a cure but you will most likely have to root it then return it back to stock look under the ms guru section for returning your phone to stock it should help you but then you need to do a restore with the nandroid backup to be completely stock. you'll have to put your phone into download mode hold both volume buttons and power let it do the vibrant screen twice then let go of power and still hold the volume buttons you should be in download mode proceed with the other things from there meaning ms guru and using odin
If you are having the problem I think you are, you should be able, if the software is compatible with Vibrant because I don't know if it is, to restore it with the Odin software or at least thorough a far more complicated process using adb. Check this thread, http://forum.xda-developers.com/showthread.php?t=731989, and see if you are having a similar problem.
jwrichards1982 said:
I was on the phone with T-Mobile and the woman on the other end either had no idea what I was talking about or, she really did. Her probing questions were perfect and she understood everything I was saying...but the only thing she could think of doing was stripping down the phone, have just the battery, and then press and hold VOL UP+DOWN and Power till the Samsung Vibrant screen came on.
I would have a picture for you, but looks like the forum doesn't allow 'new' members to post. Too bad lurker time can;t be counted toward any of it.
Anyway, the best description of what on my screen:
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Best part of this is: I did nothing to the phone. i only downloaded some games and a backup program I can't remember the name. Phone was still locked. I'm not venturing into doing anything like that till i have the money to buy another in a worst case scenario.
So...any ideas?
Click to expand...
Click to collapse
I wanted to let you know I had this same issue and I was still able to get into download mode with the same method described in the earlier post:
1:with phone off hold down volume up and volume down buttons- keeps buttons held
2ress and hold power on button
3:when the screen with the computer and cellphone on it appear for the second time wait for it to disappear
4:when it disappears wait for 1 second a let only power button go and you will be in download mode(android with shovel\big yellow triangle) and you can flash with Odin.
I tried this 5 or 6 times before I got it right but in the end I was able to get back to stock ROM and phone was brand new. Hope this helps.
Mike
AndroidZ28 has the best advice
AndroidZ28 has the best advice add the insurance in case you can't figure out what is going on . Then, fain the " i don't understand what is going to the phone. Then ***** and complain that you paid for the phone and want it to work. .... The Squeaky wheel get the oil..........
jwrichards1982 said:
Can't root a phone that's not booting up to recovery or being seen by a computer
Just received info from Samsung:
Yeah, it looks like the phone needs to be re-flashed or replaced. Head to your local T-Mobile Store or call them up."
So Samsung isn't willing to let go of any other information on this or even extrapolate on the idea of reflashing.
Again, it looks like there is no internal storage with a bootloader to tell the phone what to do.
Click to expand...
Click to collapse
But you can always ODIN rite?

Updated info about Bell SGS i9000M

see wiki for details
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/GT-I9000M
it's about how to find out if the phone is from the defective pile or not via the IMEI #
but of course, the best way to find out is to press the 3 buttons
it's always funny to see the sales people faces when i do it in front of them and they are like OHHHHHHHHHHHHHHHHHH! HOW DID YOU DO THAT?
100% on the IMEI ?
If this is true this should get stickied
we'll need more people to confirm
specially those that have done the swap, if they can remember their old IMEI, and the new one
DarthV said:
100% on the IMEI ?
Click to expand...
Click to collapse
Mine has the 3 buttons disabled and the IMEI isn't right. Mine doesn't have a 60 in that order in it anywhere. I have 01xxxxx as the last 7 digits where the wiki says 60xxxxx is the problem.
Unless I REALLY suck at entering download mode.
is really really easy to get into Download mode
it takes a bit of practice to get into Recovery mode, but the Download mode is a no brainer
just hold those 3 buttons, after you put back the battery and bam! you are there already
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I also do not know how you are getting that IMEI
How are you viewing yours?
when i enter"
#*06#
i have something completely different come up.
My IMEI is the same as Frostshock's
FYI i got my phone on the Friday the 6th the phone came out in Coquitlam (Vancouver)
Bunk.
Poppycock.
Horsefeathers.
It's a timing issue people, not a "bad batch". I've yet to run into a non-bricked one that wouldn't go into unlock mode eventually. Not always the first time, but eventually it will go. I personally tested 4 units at a Bell store this week that were returned for this particular problem...all went into Recovery or Download mode when I tried it. Ponder on that.
Same issue with the Captivate, sometimes it just got stubborn about going into download mode, but it would eventually via keypress.
Oh, and FYI, both of my units didn't have a "6" anywhere in the IMEI string...the 9th digit was 0.
The IMEI on my Bell also doesn't have a 60xxxx or a 65xxxx on it.
3532850401207XX
I can get into download mode easily, but how do I try recovery?
Also, why is it that with my Rogers SIM, I can receive calls and text (though calls drop eventually) but not make a call or send a text? Is it normal for locked phones to be able to receive but not give?
sorry guys that's supposed to be the Serial # number not IMEI #
you can see it after you remove the battery inside the phone, or in the box where it came in
AllGamer said:
sorry guys that's supposed to be the Serial # number not IMEI #
you can see it after you remove the battery inside the phone, or in the box where it came in
Click to expand...
Click to collapse
Ah...my first was a "60" series, my current is a "61"
yup that was my suspicions too, the first batch is the problematic one.
My serial number ends in 61xxxxx, was from the first shipment Bell got on Friday, and can't go into download or recovery mode. So there's more to it than that.
Edit: I was looking at my box because I didn't want to open my phone...my SIM number was stuck on top of the serial number, so that was my SIM number I gave you >_>. My serial number ends in 77####P, so the mystery continues.
if you look at the label of the box, it is the looooooong number at the top of IMEI, there is no letter in that bar code scanner (serial #)
Then it is 61xxxxx but...that's also the number on my SIM card...and that number is nowhere to be found underneath the battery. Under my battery where it says S/N it ends in a P.
Mine actually ends in 59965XX.
You still haven't answered how I get into recovery mode (it's stuck at download mode).
Also, why is it that my Rogers SIM can receive calls and text?
Croak said:
Bunk.
Poppycock.
Horsefeathers.
It's a timing issue people, not a "bad batch". I've yet to run into a non-bricked one that wouldn't go into unlock mode eventually. Not always the first time, but eventually it will go. I personally tested 4 units at a Bell store this week that were returned for this particular problem...all went into Recovery or Download mode when I tried it. Ponder on that.
Same issue with the Captivate, sometimes it just got stubborn about going into download mode, but it would eventually via keypress.
Oh, and FYI, both of my units didn't have a "6" anywhere in the IMEI string...the 9th digit was 0.
Click to expand...
Click to collapse
Guess you should of tried the 5 phones that I handled on Tuesday. The only one that would go into recovery/download was the store demo. Could get it to work every single time, nada on the other 4.
But yes, a lot of people might not know how to do it properly and returned perfectly working units. But I'd bet one of my bank accounts that you could not have got my phone to 3 finger into recovery.
DarthV said:
Guess you should of tried the 5 phones that I handled on Tuesday. The only one that would go into recovery/download was the store demo. Could get it to work every single time, nada on the other 4.
But yes, a lot of people might not know how to do it properly and returned perfectly working units. But I'd bet one of my bank accounts that you could not have got my phone to 3 finger into recovery.
Click to expand...
Click to collapse
Bet ya I could.
I spent 4 hours off and on one night trying to get my Captivate into download mode last month, and if I wasn't in a hotel room 1000 miles from where I bought it, I would have given up and returned it the next morning, swearing it was bricked or un-doable. I stuck it out and it worked. It's been flaky on and off since then, but now I KNOW I can coax it into Download eventually. We have a relationship, me and that phone.
I also spent 25 minutes last night fussing with my "61" series Bell Vibrant after a stupid Odin incident..but it went, eventually.
They're temperamental, kinda like women and mules (no offense to the mules!).
double post
Croak said:
Bunk.
Poppycock.
Horsefeathers.
It's a timing issue people, not a "bad batch". I've yet to run into a non-bricked one that wouldn't go into unlock mode eventually. Not always the first time, but eventually it will go. I personally tested 4 units at a Bell store this week that were returned for this particular problem...all went into Recovery or Download mode when I tried it. Ponder on that.
Same issue with the Captivate, sometimes it just got stubborn about going into download mode, but it would eventually via keypress.
Oh, and FYI, both of my units didn't have a "6" anywhere in the IMEI string...the 9th digit was 0.
Click to expand...
Click to collapse
I can tell you 100% for sure its not a timing issue.. I had one that would not go into download mode or recovery but I exchanged it and go one that would... its very easy to get one to go into download mode when it works on one that does not have the issue.. This was confirmed on the samdroid.net forums the Sbl.bin from bml4 seems identical but it was compiled on a different day and one string and data is slightly different. could have been an error when the file was compiled and downloaded to some phones. but since 95% of people don't root there phones no one really noticed till after.

Moto Q7 need to get text messages off phone by PC HELP

I have a bone stock Motorola Q7. The screen is broken and I severely need to get my messages off of the phone. What is the best way to go about doing this. Also does anyone have recommendations on screen digitizer replacement...this phone doesn't have a removable back. Any tips, tricks, or advice would be much appreciated. Thanks
Hatteras58Yf said:
I have a bone stock Motorola Q7. The screen is broken and I severely need to get my messages off of the phone. What is the best way to go about doing this. Also does anyone have recommendations on screen digitizer replacement...this phone doesn't have a removable back. Any tips, tricks, or advice would be much appreciated. Thanks
Click to expand...
Click to collapse
Motorola Q7 ?
it is a G7. Sorry about that
Hatteras58Yf said:
it is a G7. Sorry about that
Click to expand...
Click to collapse
Is it OK if I request this thread be moved to?
https://forum.xda-developers.com/g7-power/help
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
Hatteras58Yf said:
I have a bone stock Motorola Q7. The screen is broken and I severely need to get my messages off of the phone. What is the best way to go about doing this. Also does anyone have recommendations on screen digitizer replacement...this phone doesn't have a removable back. Any tips, tricks, or advice would be much appreciated. Thanks
Click to expand...
Click to collapse
I don't suppose bootloader is Unlocked?
ADB debugging turned on?
OEM unlocking toggled?
sd_shadow said:
Is it OK if I request this thread be moved to?
https://forum.xda-developers.com/g7-power/help
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
I don't suppose bootloader is Unlocked?
ADB debugging turned on?
OEM unlocking toggled?
Click to expand...
Click to collapse
I dont mind where the thread is moved to as long as I can get my question answered. To answer the second part, nothing is unlocked and nothing is different about the phone at all. It is literally the exact same as it was when it came out of the box minus the screen being screwed up. With that said someone PLEASE help me figure out how to extract these messages!
Hatteras58Yf said:
I dont mind where the thread is moved to as long as I can get my question answered. To answer the second part, nothing is unlocked and nothing is different about the phone at all. It is literally the exact same as it was when it came out of the box minus the screen being screwed up. With that said someone PLEASE help me figure out how to extract these messages!
Click to expand...
Click to collapse
I don't know of any way to get any user data like texts, without unlocking the lock screen so the data is unencrypted.
Sent from my ocean using XDA Labs
I'm a cellphone repair tech, best way would be replacing the screen to get the data. The back is removable, just not "user removable" because of the adhesive holding it on. Check with local repair shops if you have one.
Most major phone companies have web based sms and that can be accessed via web--Verizon does for sure as I've text my kids online all the time and old messages show up too

Strange change in the settings item

Device: OnePlus 7t Pro McLaren Edition 5G (T-Mobile)
OS: Android 11
Hi all.
Guys, tell me, has anyone had this in the settings?
Spoiler: Screenshot
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Used iCareFone for WhatsApp Transfer to transfer chats from my old phone (iPhone) to my new phone (OnePlus) and now the "Google" settings item appears weird.
I think that's how to fix it ... Is it really necessary to restore?
Or after the arrival of the update on Android 12 all should be normal?
Mine is the same. Google must want to differentiate themselves I guess
sabresfan said:
Mine is the same. Google must want to differentiate themselves I guess
Click to expand...
Click to collapse
**** I thought it was just me I'm glad I'm not alone!
the new update today fixed that, but did the same to the setting above it and now i cannot connect to wifi and my sim is not detected.
zionxgodkiller said:
the new update today fixed that, but did the same to the setting above it and now i cannot connect to wifi and my sim is not detected.
Click to expand...
Click to collapse
I've been having that issue as well, since before the update. Freaked me out at first because I rebooted like 20+ times and it still had no IMEI, SIM or WiFi. Finally I decided to reboot it via holding the power button down long enough to force a shutdown that way, upon restarting I had WiFi and mobile service immedately.
Randomly ever since my SIM remains undetected for about 30 seconds and eventually kicks in but WiFi doesn't.
Holding the power button down long enough to force shutdown seems to always fix it for me.
Next time it happens, if it happens, give that a try.
Brandon.Bissonnette said:
I've been having that issue as well, since before the update. Freaked me out at first because I rebooted like 20+ times and it still had no IMEI, SIM or WiFi. Finally I decided to reboot it via holding the power button down long enough to force a shutdown that way, upon restarting I had WiFi and mobile service immedately.
Randomly ever since my SIM remains undetected for about 30 seconds and eventually kicks in but WiFi doesn't.
Holding the power button down long enough to force shutdown seems to always fix it for me.
Next time it happens, if it happens, give that a try.
Click to expand...
Click to collapse
Very interesting. I have attempted this method but unfortunately have not had the same result as you. I've now at this point lost all ability to detect ANY sim card, and am actually in the process of taking the phone apart to inspect the pins themselves, even though the scratch marks are consistent and it appears as though they are getting a good solid contact. Wish me luck!
zionxgodkiller said:
Very interesting. I have attempted this method but unfortunately have not had the same result as you. I've now at this point lost all ability to detect ANY sim card, and am actually in the process of taking the phone apart to inspect the pins themselves, even though the scratch marks are consistent and it appears as though they are getting a good solid contact. Wish me luck!
Click to expand...
Click to collapse
Do you have an IMEI still? First time it happened to me and I rebooted 10+ times it didn't have IMEI at all. And I doubt it's a pin issue, I never eject my sim card tray and if you haven't been messing with it then it can't have gotten damaged
Brandon.Bissonnette said:
Do you have an IMEI still? First time it happened to me and I rebooted 10+ times it didn't have IMEI at all. And I doubt it's a pin issue, I never eject my sim card tray and if you haven't been messing with it then it can't have gotten damaged
Click to expand...
Click to collapse
I do again but it still refuses to connect to a network. It feels software related at this point but I still have not figured it out. Still trying to bypass the tmobile locked oem unlock (I am not qualified for them to unlock it)
zionxgodkiller said:
I do again but it still refuses to connect to a network. It feels software related at this point but I still have not figured it out. Still trying to bypass the tmobile locked oem unlock (I am not qualified for them to unlock it)
Click to expand...
Click to collapse
You don't need to unlock sim to unlock bootloader, there is a modified msm tool you can use. What's different is that the boot.img doesn't work which allows you to do the critical unlock then flash the working stock boot.img
My advice though, use the older one with the crossed out links. The newest one causes device to identify as a 7T. The older one works just as good and identifies as hotdogg/hd1925 properly.
Brandon.Bissonnette said:
You don't need to unlock sim to unlock bootloader, there is a modified msm tool you can use. What's different is that the boot.img doesn't work which allows you to do the critical unlock then flash the working stock boot.img
My advice though, use the older one with the crossed out links. The newest one causes device to identify as a 7T. The older one works just as good and identifies as hotdogg/hd1925 properly.
Click to expand...
Click to collapse
If you meant SIM unlock then no. There is literally no way around that. There was a guy who was doing unlocks if you were in the service for as little as 3 days but the forum has been "temporarily" shutdown for 3 months now.
Brandon.Bissonnette said:
If you meant SIM unlock then no. There is literally no way around that. There was a guy who was doing unlocks if you were in the service for as little as 3 days but the forum has been "temporarily" shutdown for 3 months now.
Click to expand...
Click to collapse
Yea i've been following for about a year but i'm not one to give up lol. Theres another guy who made a tool that uses your IMEI and it generates the oneplus token, I've actually gotten it to work for ten minutes but forgot what I was doing in the process. I'm searching now again out of bordom but I believe it was something it unlocked in the factory test mode that manually bypassed the t-mobile oem lock as though we were a technician, but It has been a while and i could have missunderstood. I am new to rooting but feel like I have learned this device down to its bones at this point. Thank's Ubuntu-In-Termux for a great fake root.
Brandon.Bissonnette said:
You don't need to unlock sim to unlock bootloader, there is a modified msm tool you can use. What's different is that the boot.img doesn't work which allows you to do the critical unlock then flash the working stock boot.img
My advice though, use the older one with the crossed out links. The newest one causes device to identify as a 7T. The older one works just as good and identifies as hotdogg/hd1925 properly.
Click to expand...
Click to collapse
I missed this comment, thank you for the tip, this may be what I was thinking about.

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