S4 SD Card unexpectedly removed - Galaxy S 4 Q&A, Help & Troubleshooting

I have an international S4 I9505 on 4.3 and a sandisk 64gb class 10 card which was used in my S3 for around 6 months with no problems whatsoever.
So I have formatted it exfat, then copied all music/photos to the card and inserted it into the S4.
Now all the time I keep getting the damn sd card has been removed message and huge battery drain. The back of the S4 is also very hot to the touch around the Sd card area.
The card works fine in any other device.
I had turned off the MediaStorage service because it seems to be the thing causing the battery drain but of course now it doesn't show any photos/music in any of the apps so that's another Andoid OS fail. That used to work just fine on the S3, yes it wouldn't show any new music added unless turned on again but it wouldn't make the already detected media disappear.
It's worth mentioning that with the MediaStorage turned off the Sd card does not get unexpectedly removed. So maybe a software issue also?
Any suggestions? I am close to giving up on the S4 due to the "made in china" component quality.

Related

Galaxy S4 Excessive Battery Drain

I have an international S4 I9505 with 4.3 and OmegaROM v17 and a 64gb sandisk class 10 card formatted to exfat.
I have installed FolderMount to put the large games on the SD card and now I keep getting a message that the SD card was removed and then inserted again.
It also makes the phone hot to the touch, I think it keeps doing that over and over and drains a lot of the battery too.
I had this card in my S3 for 6 months now and never an issue so the card is fine. I have formatted it once placed in the S4 of course.
Is there a fix for this?
sd_dracula said:
I have an international S4 I9505 with 4.3 and OmegaROM v17 and a 64gb sandisk class 10 card formatted to exfat.
I have installed FolderMount to put the large games on the SD card and now I keep getting a message that the SD card was removed and then inserted again.
It also makes the phone hot to the touch, I think it keeps doing that over and over and drains a lot of the battery too.
I had this card in my S3 for 6 months now and never an issue so the card is fine. I have formatted it once placed in the S4 of course.
Is there a fix for this?
Click to expand...
Click to collapse
Can you please post a photo with the battery usage of your phone and also download if you dont have already a wakelock detector app from play store and post a screenshot of that too.
asbanoglou said:
Can you please post a photo with the battery usage of your phone and also download if you dont have already a wakelock detector app from play store and post a screenshot of that too.
Click to expand...
Click to collapse
I believe the excessive drain was due to the fact that the sd card was constantly ejected by the OS. Seems to be a common issue.
So I did another long format and a chkdsk and it seems to have stopped doing that.
Also MediaStorage service was draining a lot, same on my old S3 so I have stopped it.
Since then things seem to have improved.
I'm sure there are way more thing I can turn off from boot that don't do anything useful but not sure which they are.

SD Card Help

Hi guys,
I need your help becasue this looks very weird to me. This is my situation: I have a I-9500 (Stock ROM 4.3, no root) with Kingston SD Card 16 GB Class 4. On the SD I keep only my music in one folder, nothing else. Also because I have a lot of music, more than 14 GB, the card is almost full. Sometimes the back of the phone where the SD slot is, becomes to warm up a lot and battery starts to drain very fast. It has happened to me in different situations (and also prior to update to 4.3): once I was indeed listening to music, so using the card, but another time I was taking photos and watching a video saved on the phone. Like I said, I save everything (ecxept music) on the phone.
To solve, I have to either take the card out or format it in the phone. Once I do either of them, the phone cools off and battery drain goes back to normal. Once it even went into a boot loop, before I realized I had to take the card out.
We have 3 options:
1. it's the phone
2. it is something in my music folder (I have photos of the cover albums, which shows up in Gallery... could this be the cause?)
2. it is the SD card brand, capacity, class... I read on many forums about problems with certain brands, even though, if I recall correctly, it affected mostly 64 GB cards...
I want to add I have a Note I-5100 with a Sandisk SD 32GB Class 4 and never had any problem, I want to swap the two, but I know that even if something happens, it will not be immediate and I prefer to have the big one in the note. If I knew changing SD would solve it, I would go for it immediately, but I would like to know what you think first. I have also read Samsung SD cards perform better in Samsung phones. Is this true?
Thank you very much for your help!
I just noticed that many album folders have a file named n7p_art, which is created by the music software (I use stock Samsung Music Player). could this be the cause?

Micro SD card continually formats

Hi, was just wondering if anyone else has had any issues with their mojo continually formatting itself/loosing all data.
Mine is literally doing it none stop. I use a USB drive for my music and video files which I've not had many issues with.
But my micro SD is literally formatting it self every few hours it seems. Which is an absolute ball ache as I want to use the SD card for my apk data files. It seems to occurs when I stop using the mojo and come back to it a few hours later the SD card is completely empty again.
Transfered close to 40 GB android apps on to it yesterday in one last attempt to use the micro SD and all my apps where on the SD card and worked fine. I went to bed, just woke up this morning and yet again my mojo now shows the SD card as being completely empty.
I don't think theirs an issue with the SD as I have used the card for about 6 months no problems in my phone and tablets.
Edit: By the looks of it its every time my mojo freezes or crashes is when the SD card gets formatted, making it totally useless for android gaming in my books if the SD card ain't accessible
Ash180287 said:
Hi, was just wondering if anyone else has had any issues with their mojo continually formatting itself/loosing all data.
Mine is literally doing it none stop. I use a USB drive for my music and video files which I've not had many issues with.
But my micro SD is literally formatting it self every few hours it seems. Which is an absolute ball ache as I want to use the SD card for my apk data files. It seems to occurs when I stop using the mojo and come back to it a few hours later the SD card is completely empty again.
Transfered close to 40 GB android apps on to it yesterday in one last attempt to use the micro SD and all my apps where on the SD card and worked fine. I went to bed, just woke up this morning and yet again my mojo now shows the SD card as being completely empty.
I don't think theirs an issue with the SD as I have used the card for about 6 months no problems in my phone and tablets.
Edit: By the looks of it its every time my mojo freezes or crashes is when the SD card gets formatted, making it totally useless for android gaming in my books if the SD card ain't accessible
Click to expand...
Click to collapse
I've seen the same issue, i stopped using mircosd cards. SAnDisk 64gb card

Weird Issue - MicroSD card inserted results in wonky wifi and other issues

OK. So I bought my S7 Edge two weeks ago. It's been great. Lovely phone. Actually really enjoying the Good Lock + "stock" theme setup.
I bought a Patriot 128gb MicroSDXC card from amazon (https://www.amazon.ca/Patriot-128GB...9579692&sr=8-1&keywords=patriot+128gb+microsd) last week.
At first things seemed fine. I started downloading all my Google Play Music to my sd card. I changed camera storage to the SD card. Great.
Then i started noticing that Google Play Music was sometimes not registering that I had an SD inserted. I had to change my storage to internal card and back to external card to get it to work again (which is a pain because that means transferring all my music back and forth)
Three days ago, I started getting stranger issues. Whenever the microSD card was inserted, my wifi toggle off after a few seconds of downloading from Google Play Music. I would then not be able to toggle it back on until i restarted the phone and paused any Google Play Music downloads. This seemed to progress into an even worse issue where my phone would freeze and become unresponsive while wifi was toggled off (and unable to toggle on due to whatever the heck was going on due to the SD card).
I feared that my phone was a lemon and I would have to send it in. The customer service at Rogers (where i got the phone) knew nothing and said it would be 3-4 weeks for a replacement to arrive or for it ot be repaired (terrible).
As a last ditch effort, I took out my microSD card. Voila. All issues are gone. Wifi does not break after downloading music. No phone freezing.
What gives? Anybody else with this issue? Is it just a faulty SD card? Why would the SD card break the wifi? Do MicroSD cards with this phone often cause wifi issues? It might make sense since the sim card is close to the SD card - perhaps the SD card messes with the modem hardware...
What do you think?
I am currently in the process of returning my SD card to get a samsung card. Maybe that will help. I really hope it is not just my phone as this repair process seems stupid.
Looking at the reviews on Amazon there seems plenty of people moaning about loss of photos etc, having to reformat the card multiple times. I would ditch it and get a SanDisk.
Sent from my S7 Edge
peter7769 said:
Looking at the reviews on Amazon there seems plenty of people moaning about loss of photos etc, having to reformat the card multiple times. I would ditch it and get a SanDisk.
Sent from my S7 Edge
Click to expand...
Click to collapse
Thanks, I'll look into SanDisk options. You using one? 128gb?
Weird that the faulty microsd card would mess up my wifi though... Still don't understand that.
Yeah that is odd, yes I'm using the 128gb and its never missed a beat. Good luck
Sent from my S7 Edge
Just an update on this.
I got the SanDisk 128gb card and I have had zero issues so far (almost a week now).
Looks like the Patriot 128gb has some issues with the S7 Edge or maybe mine was just faulty.
really weird that it messed with my phone that much though (losing wifi and responsiveness from the phone)
Glad you got it sorted.
Sent from my S7 Edge
I've been using a Samsung 128Gb Evo+ since April with no issues at all.

Recurring "SD Card encrypted" notification

Does anyone else have an issue with a recurring notification popping up? Android System - SD card encryption - SD card encrypted. I can get it to go away by tapping it, but it comes back an hour or so later (sometimes longer).
I have used this very SD card in my T-Mobile S7 Edge for months (also encrypted) with zero issues until the day I switched to my T-Mobile S8. I've seen many threads out there about this (or similar) SD card notification issues but no definitive answer - some say software issue and some say hardware issue.
if it matters, I encrypted the SD card as soon as I put it into the phone, then applied the latest T-Mobile firmware update (NRD90M.G950USQU1AQD9). Following the advice of other threads, I have since tried decrypting, re-formatting (in the S8), re-encrypting, etc. Same issue. Been able to record 4K clips and 1080P videos on this SD card for almost an hour continuously without issue, so not sure the card is to blame.
I also just installed SD card monitor and can see "EJECT, UNMOUNTED, BAD_REMOVAL, MOUNTED" events occurring over a 3 second period, again and again - about 15 times an hour.
Would appreciate any suggestions!
SD card not supported
I'm getting a similar error. The SD card has been functioning properly for the past 5 days. All of a sudden, I got a notification that the SD card is not supported. In addition, every app that was linked to the SD card vanished! I had to reinstall all of my apps. I would like to know how to fix it. The error keeps on popping up.
I think my problem is the SD card, itself. My computer won't recognize it, either. I just ordered a replacement from Amazon.
nastypup said:
I think my problem is the SD card, itself. My computer won't recognize it, either. I just ordered a replacement from Amazon.
Click to expand...
Click to collapse
Glad you figured it out. Maybe it's the card in my case too, and just coincidence that it stopped working the exact time I put it into my S8. I'll get another SD card to test with.
It is not likely to be the card. If the card is encrypted, your computer will not be able to access it.
I took the SD card out of my S7 and put into my Verizon S8. Seemed to work fine for the past few days even though I was seeing the same SD card encrypted Android system notification. Yesterday I moved a number of apps to the SD card. This morning the phone rebooted itself and instantly all of the apps that I had moved over to the SD card were gone. No greyed out icons, no folder references, nothing. Rebooted into safe mode and I get the same SD card encrypted Android system notification. Android system storage can see the card and reports the 10.55GB that has been used from it.
dgramstad said:
It is not likely to be the card. If the card is encrypted, your computer will not be able to access it.
I took the SD card out of my S7 and put into my Verizon S8. Seemed to work fine for the past few days even though I was seeing the same SD card encrypted Android system notification. Yesterday I moved a number of apps to the SD card. This morning the phone rebooted itself and instantly all of the apps that I had moved over to the SD card were gone. No greyed out icons, no folder references, nothing. Rebooted into safe mode and I get the same SD card encrypted Android system notification. Android system storage can see the card and reports the 10.55GB that has been used from it.
Click to expand...
Click to collapse
Have you tried using SD Card Monitor on your S8? I put my SD card back into my S7E and have been running SD Card Monitor - and not seeing any "EJECT, UNMOUNTED, BAD_REMOVAL, MOUNTED" events there (unlike the 15 per hour on my S8), so becoming disheartened that my S8 needs to go back...
I get the exact same thing, but it only happens when the SD card is encrypted. If I decrypt, everything seems fine
Something is wrong with the way Samsung encrypts sd cards... My s7edge my note7 and now this S8... I encrypt because it makes me feel safer... It works perfect about a week or two... Then all of a sudden after a update or a reboot... The phone and no device can read the card and none of my apps or pics and videos can be found and I have to format the card for it to be iseable.. and this is with two different cards. Idk of it's because after an update the encryption key changes or what but it sucks. That this is 3 generations that this issue has been existent
I'm having the same issue with the notification after encrypting. Battery is also draining pretty rapidly while phone is just sitting idle. Using the Samsung 256gb card that came with $99 Gear VR offer. Used card unencrypted for 3 days no issues, then encrypted it and this issue began. Unencrypting as I type. Not worth the aggravation and battery drain.
I got the 256gb Samsung card that came with the immersion bundle. It repeatedly un-mounts with a "bad_removal" multiple times an hour. This happens whether it is encrypted or not. Each time this results in a notification whenever the card is encrypted. I have formatted on the phone, a full format from windows, and a full format with sdformatter tool. In a 24hr period yesterday it did this 70 times. So yea, I cannot use the card for any apps, as it makes them inaccessible until the phone is rebooted. The whole point of the 256gb card with the immersion bundle was so you could install some of the Oculus VR games there due to their large size. My old SanDisk 64gb card I had in my S7 edge and an old 16gb card i had work fine. I called Samsung and had to talk with the e-commerce dept since this was part of a promo. They have no process for replacing a defective card that is part of a promo, so they had to escalate. I am now waiting to hear back.
FayezZ said:
Glad you figured it out. Maybe it's the card in my case too, and just coincidence that it stopped working the exact time I put it into my S8. I'll get another SD card to test with.
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Click to collapse
It's not your card. I bought the SanDisk Micro SD card & installed at the time I upgraded to the Galaxy S8 on Verizon. Of course I want to encrypt my micro SD card when i set up the SD card Now the notification will not go away. I have done everything everyone else has done even checked for updates. NOTHING!!!
TablezZ said:
It's not your card. I bought the SanDisk Micro SD card & installed at the time I upgraded to the Galaxy S8 on Verizon. Of course I want to encrypt my micro SD card when i set up the SD card Now the notification will not go away. I have done everything everyone else has done even checked for updates. NOTHING!!!
Click to expand...
Click to collapse
I think it is a problem with encryption. I had a lot of issues getting write access to micro sd with serial apps. Problems disappeared disabling encryption. Tested with two different cards.
robto said:
I think it is a problem with encryption. I had a lot of issues getting write access to micro sd with serial apps. Problems disappeared disabling encryption. Tested with two different cards.
Click to expand...
Click to collapse
So you are thinking it's Samsung's encrypt in method on the S8 that is causing every ones problem and there is nothing to do but harrass Samsung for a software update?
TablezZ said:
So you are thinking it's Samsung's encrypt in method on the S8 that is causing every ones problem and there is nothing to do but harrass Samsung for a software update?
Click to expand...
Click to collapse
Yes, thats what i am waiting for. I unencrypted my micro sd 5 days ago and seems to be ok so far.
Also, read somewhere that encryption + apps moved to micro sd causes a lot of issues in S8.
robto said:
Yes, thats what i am waiting for. I unencrypted my micro sd 5 days ago and seems to be ok so far.
Also, read somewhere that encryption + apps moved to micro sd causes a lot of issues in S8.
Click to expand...
Click to collapse
I never moved any apps to myicro SD card bc it'll cause issues between this app phone and network. The app was not mentioned to be ran off an encrypted external drive. So I get that. Did the SD card actually encrypt correctly? I do not have a PC or another phone to check.
---------- Post added at 11:36 PM ---------- Previous post was at 11:35 PM ----------
My real concern is if the card actually encrypted properly and the system UI just needs to be updated to not continuously notify myself of the encrypted SD Card
SD Card Problem
TablezZ said:
I never moved any apps to myicro SD card bc it'll cause issues between this app phone and network. The app was not mentioned to be ran off an encrypted external drive. So I get that. Did the SD card actually encrypt correctly? I do not have a PC or another phone to check.
---------- Post added at 11:36 PM ---------- Previous post was at 11:35 PM ----------
My real concern is if the card actually encrypted properly and the system UI just needs to be updated to not continuously notify myself of the encrypted SD Card
Click to expand...
Click to collapse
The problem is actually a lot worse than you guys think. It's not just with encryption, initially that is what I thought as well. But, turns out the notifications don't happen when it's not encrypted. What's actually happening is the card is ejecting nonstop every time you get that notification and then remounting itself. This is an ongoing big widespread problem. Download 'SD Card Monitor' from Google Play and you'll soon find out that's exactly what it's doing. Complain here on the Samsung forum about this issue, it is now pages and pages long. Unfortunately I can't drop the link because I'm new here sooo just search samsung forums (samsung.community) yourself and it will be one thats above 15 pages long. To clarify this is happening even when it is not encrypted you just don't know it.
HelpNeededTech said:
The problem is actually a lot worse than you guys think. It's not just with encryption, initially that is what I thought as well. But, turns out the notifications don't happen when it's not encrypted. What's actually happening is the card is ejecting nonstop every time you get that notification and then remounting itself. This is an ongoing big widespread problem. Download 'SD Card Monitor' from Google Play and you'll soon find out that's exactly what it's doing. Complain here on the Samsung forum about this issue, it is now pages and pages long. Unfortunately I can't drop the link because I'm new here sooo just search samsung forums (samsung.community) yourself and it will be one thats above 15 pages long. To clarify this is happening even when it is not encrypted you just don't know it.
Click to expand...
Click to collapse
Fantastic! Some call the chaiman of Samsung.....oh yeah he's in jail.
TablezZ said:
Fantastic! Some call the chaiman of Samsung.....oh yeah he's in jail.
Click to expand...
Click to collapse
Yepppp. The more I'm looking into this issue though, the more it seems like an unfortunate hardware issue. It's certainly happening on many phones and probably many more, but not all of them. It's not any apps I've installed or anything, so your guess is as good as mine at this point. I've done every test imaginable and I'm coming up empty. Also, if you bother to waste your time calling Samsung they wont do a thing. They will just say to send your phone in and wait up to 14 days to get it back with either a new phone or a fix. If I know anything further I'll be sure to update this forum or you can just go to the Samsung one.
Your amazing! & I completely agree with your findings as I can not find a problem with the apps etc. Last year phones blowing up this year hardware software synergy problems what's next, the iris scanner is going to fry your retinas blind? ??
TablezZ said:
Your amazing! & I completely agree with your findings as I can not find a problem with the apps etc. Last year phones blowing up this year hardware software synergy problems what's next, the iris scanner is going to fry your retinas blind? ??
Click to expand...
Click to collapse
Who knows! haha I mean it COULD be a firemware/software issue that will be resolves in the coming weeks/months...years LOL. As I recall the s7s had similar problem with the SD card notifications and it was never clearly stated whether it was a hardware or firmware issue. Some carriers just hid the notifications and that was that. Samsung didn't do much of anything about it or acknowledge it in a proper manner. I've done about 20 tests so far and will be doing more eventually just kind of taking a break. It's just a very strange problem because the phones read the info just fine it just doesn't STAY mounted.

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