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Looking for some advice/help. I got my wife the Evo Shift a couple of weeks ago. Her phone has not been rooted and other than a few added apps the phone is completely stock. The phone reboots on her 4 and 5 times a day. She does not have any kind of task killer installed so that's not it. She plays Angry Birds a lot and uses Pandora quite a bit. I have also installed Sound Manager for her. Other than that I can't think of anything that would be helpful for trouble shooting. I have searched here and through Google and have not seen any info of others having this problem. I am not sure if I should root the thing or return it to best buy. I have the Evo and previously the Hero and am no stranger to rooting or custom ROMs. Just really did not see the need to root it since my wife has no idea about any of that. Any help or advice will be appreciated.
Thanks.
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
danaff37 said:
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
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Click to collapse
That's what I was thinking. I am a little worried its a hardware problem though. I guess I could always flash back to stock and return it if that doesn't fix it.
hell return it ya got nothing to lose but a headache
Did you try a factory reset?
Sent from my PG06100 using XDA App
JKILO said:
Did you try a factory reset?
Sent from my PG06100 using XDA App
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Click to collapse
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
hauntedchild said:
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
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Click to collapse
im running mine stock and rooted and dont have any problems with reboots. sounds like a app is probably screwing something up
i had a similar problem with one of the streaming media apps i used to use a month or so ago i cant remember the name but for some reason if i lost signal it would crash the phone and need to be rebooted
i took it off and installed tuneinradio and it worked better anyways
My shift was rebooting itself 3 to 4 times a day, I just rooted it and it seemed to stop rebooting itself for a day. Now its starting to reboot itself again, but not as often.
I am almost convinced its a hardware problem. Sounds too rare to be anything else. Maybe bad memory or something.
Sent from my PC36100 using Tapatalk
I had a freezing issue with my phone which people suggested possible due to pandora and bluetooth. Perhaps you have the same issue?
Anyway, try to find "bluetooth for automotive" settings for pandora and turn it off.
I wouldn't recommend rooting your phone if you think its broken. You might just end up breaking it further and render your warranty void.
If you can't fix it, get sprint to replace it.
i dont need a signature
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
Michael61182 said:
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
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Click to collapse
Thanks for the input. I think I'm going to go ahead and root it. After keeping an eye on the situation its seems its only happening when she is at work. I can't imagine it will fix it but I think its worth a shot.
I think I fixed mine. I tried to use navigation and it kept force closing, that was strange because I've used it before with no problems. I googled around and found some info that if you had another text to speak engine in your phone then uninstalled it without setting it back to pico as default it would cause nav to FC, which is what I had done. So I set it back and checked "Always use my settings" in the Voice section of settings, nav started working and the reboot issue went away for the past 7 days.
I don't really know crap about phones and most tech stuff for that matter (heck 99% of what is said in these forums goes over my head) but I think why this fixed it is either nav or some app was trying to use pico or something and when it couldn't the phone would get an error and reboot itself. I may be wrong (probably am) but maybe she deleted something or changed a setting some app needs and that is causing her problem. Hope this helps in someway or at least gives you another direction to start checking.
greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
It's network related. They better pay this months bill for you. Call Sprint and find out.
Sent from my PC36100 using XDA App
I've had a similar problem lately of not getting calls. I'm not missing all of them, but at least once or twice a day, all of a sudden I'll get a nerw Voice Mail, yet the phone never rang. And, I've had people tell me that when they call, it goes straight to Voice Mail
I just attributed it to having WiFi only on, although that is just a longshot guess on my part.
Ive been unable to receive texts girl 3 days now. Anybody find a fix?
Sent from my PC36100 using XDA Premium App
what rom? if it's calkulin's evio 1.8, there's your problem.
Cm7 final
Sent from my PC36100 using XDA Premium App
dkdude36 said:
what rom? if it's calkulin's evio 1.8, there's your problem.
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Click to collapse
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
dschoenike said:
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
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Click to collapse
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
dkdude36 said:
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
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Click to collapse
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
dschoenike said:
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
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Click to collapse
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
dkdude36 said:
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
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Click to collapse
wish i woulda asked you guys earlier i unrooted, went back to stock, spent 4 hours in a sprint store, now have a different evo coming in from sprint on tuesday. guess ill try what you said tomorrow before doing the exchange. cant today as im not home. thank you again for all that info. really appreciate it.
derek
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
JoshuaD80 said:
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
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Click to collapse
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
dschoenike said:
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
Click to expand...
Click to collapse
i'm not convinced it's your fault at all. sometimes funky things happen in the back end on sprint's side.
best of luck to you!
don't think this is a rom specific issue, it's most likely the network.
I'm having the same problem on savage-zen rom rc2...
What may help is updating your radios, prl, etc. I haven't done that in a while, not too sure that it will make a significant difference though.
dschoenike said:
greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
Click to expand...
Click to collapse
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
just letting you know, the pri is different than the radio, and we are talking about evio 1.8 starting problems like this for many, including me.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
dschoenike said:
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
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Click to collapse
If you have the time I would try my suggestion and or dkdude36 suggestion. He is correct in that the PRi is not the radio. I was in a hurry to type out the message. But I do mean the PRI, and I use the 1.77. You'll have to root the phone again, and nan-unlock. Then install a ROM and a recovery. If it doesn't work you'll have to restore it to stock before you return the phone so it will take some time to do all that. I was running Evio 1.8 for a while then one day I couldn't receive calls. I tried many things but the PRI fixed my phone. It's really up to you and how much time you have.
calkulin's evio 1.8
dkdude36 i think is right, i had the same problem a month ago, had to call *2 for help.
want ah guess what rom i was running....evio 1.8!
now i'm on Eternal Prophecy 5.8 got to read the hole thread, zero bugs!
I tried to search, but didn't find anything that matched my problem. Also, I'm not sure if this belongs in the RMA shipping status thread, so please move this there if it does, mods.
My Nexus 4 has been constantly crashing once I got the 4.2.2 update. Sometimes it would crash after a while in my pocket, sometimes it will crash just sitting there on the table. I have no clue what is going on as I've never dropped it, no water, no damage to it at all. Does anyone else have this problem? Should I try to get a replacement? Thanks for the help guys
Did you try rebooting your phone or factory reset, because if it happened after you updated to 4.2.2 it's software problem not a hardware problem
ross1998 said:
Did you try rebooting your phone or factory reset, because if it happened after you updated to 4.2.2 it's software problem not a hardware problem
Click to expand...
Click to collapse
Yes, I tried that, but it didn't help. I don't know whether or not it happened because of the update because it's just started crashing this past week. The phone's crashed at least 5 times in the last week. I said it started after the 4.2.2 update because it's never crashed while on 4.2.1 but I was able to run 4.2.2 up til now without crashes.
Re-flash the factory image.
Sent from my Nexus 4
steviewevie said:
Re-flash the factory image.
Sent from my Nexus 4
Click to expand...
Click to collapse
I've done that to no avail. I'll continue to use it for another week or so, and if I experience anymore crashes, I may call up Google for an RMA
Same here, I never had any crashes on 4.2/4.2.1 now (since 4.2.2 update) I frequently have crashes/locks...
Non-rooted, everything stock, rev 10, phone bought day one.
What sorry of crashes are you having? Doors it just randomly reboot, does it lock up, or something else?
Sent from my Nexus 4
fatpeopleunite said:
I tried to search, but didn't find anything that matched my problem. Also, I'm not sure if this belongs in the RMA shipping status thread, so please move this there if it does, mods.
My Nexus 4 has been constantly crashing once I got the 4.2.2 update. Sometimes it would crash after a while in my pocket, sometimes it will crash just sitting there on the table. I have no clue what is going on as I've never dropped it, no water, no damage to it at all. Does anyone else have this problem? Should I try to get a replacement? Thanks for the help guys
Click to expand...
Click to collapse
After the update to 4.2.2, my (rather extreme) UV stopped being stable and i began to have crashes very often. Do you have it UVed at all? If not, maybe try OV a bit???
Good luck
Sent from my Nexus 4 using xda app-developers app
If you did re-flash factory image and it's still crashing than that's a good reason for RMA, hopefully you've owened the phone for less than 14 days because if you owened it for more than 14 days they will redirect you to LG and thier repair process sucks
I'd say quality flash back to stock is your best option.
I know you've done that. But have you done the manual method via fastboot?
All else RMA time... LG repair process isn't that bad. Just take pictures of you packing your device up for proof
Sent from my Nexus 4 using xda premium
Nexus 4 crashing all the time
Hi,
Got my N4 yesterday. Booted it up, it updated itself to 4.2.2, loaded up my saved apps, started playing with it. Opened Chrome, the thing crashed and restarted. Ok, started playing again, went into settings, the thing crashed again. This went on and on yesterday. Chrome, Twitter, settings, Currents, whatever. Crash, crash, crash.
So, today I restored factory settings. Tried using it without any 3rd party apps. It crashed when I was in chrome. Then it crashed when I was in settings. So it's not about 3rd party apps, I thought. So I then installed Twitter and indeed it crashed.
So I don't know what to do now. I got this shipped to my parents in the UK but I'm in Ireland. Maybe it's got UK GSM settings? Maybe it's hardware? Maybe I should try rooting it and trying another ROM?
Any help / advice greatly appreciated.
alifraser said:
Hi,
Got my N4 yesterday. Booted it up, it updated itself to 4.2.2, loaded up my saved apps, started playing with it. Opened Chrome, the thing crashed and restarted. Ok, started playing again, went into settings, the thing crashed again. This went on and on yesterday. Chrome, Twitter, settings, Currents, whatever. Crash, crash, crash.
So, today I restored factory settings. Tried using it without any 3rd party apps. It crashed when I was in chrome. Then it crashed when I was in settings. So it's not about 3rd party apps, I thought. So I then installed Twitter and indeed it crashed.
So I don't know what to do now. I got this shipped to my parents in the UK but I'm in Ireland. Maybe it's got UK GSM settings? Maybe it's hardware? Maybe I should try rooting it and trying another ROM?
Any help / advice greatly appreciated.
Click to expand...
Click to collapse
I'm still having problems. Any advice XDA folks? Help, please!
alifraser said:
I'm still having problems. Any advice XDA folks? Help, please!
Click to expand...
Click to collapse
Do you undervolt at all?
Sent from my Nexus 4 using xda app-developers app
I originally had this audio problem around 3 weeks ago while playing a game so I rebooted and it was working fine again.
A few minutes ago, exactly the same problem has happened again and a reboot hasn't resolved it, this time.
Here's a recording of the audio problem I'm having - http://db.tt/aqB3EM0W
EDIT - Again, it has sorted itself out but there's still clearly an underlying problem to have caused this.
If anyone's had this problem before, could you let me know how you fixed it and roughly how much it cost (if you took it to a repair shop)?
Thanks in advance
KidCarter93 said:
I originally had this audio problem around 3 weeks ago while playing a game so I rebooted and it was working fine again.
A few minutes ago, exactly the same problem has happened again and a reboot hasn't resolved it, this time.
Here's a recording of the audio problem I'm having - http://db.tt/aqB3EM0W
EDIT - Again, it has sorted itself out but there's still clearly an underlying problem to have caused this.
If anyone's had this problem before, could you let me know how you fixed it and roughly how much it cost (if you took it to a repair shop)?
Thanks in advance
Click to expand...
Click to collapse
I had the same problem.I just opened the back cover and hit the mics with my finger several times. Since than I am not facing it anymore. I'm not telling its gonna work for you but you can give it a shot.
I had this problem as well but I fixed it. I found out the culprit causing it was the ROM that I was using. So I flashed back to stock and the crackling was gone! Whew.
Sent from my Nexus 4 using Tapatalk 2
I am facing crackling sound in headphone & also even in speakers , what problem will be ? Its terrible sound, cant even play any music .
KidCarter93 said:
I originally had this audio problem around 3 weeks ago while playing a game so I rebooted and it was working fine again.
A few minutes ago, exactly the same problem has happened again and a reboot hasn't resolved it, this time.
Here's a recording of the audio problem I'm having - http://db.tt/aqB3EM0W
EDIT - Again, it has sorted itself out but there's still clearly an underlying problem to have caused this.
If anyone's had this problem before, could you let me know how you fixed it and roughly how much it cost (if you took it to a repair shop)?
Thanks in advance
Click to expand...
Click to collapse
Which rom/kernel are you running with it?
kilometers4 said:
Which rom/kernel are you running with it?
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Click to collapse
Completely stock. Not even rooted. Since I edited the OP last to mention that it's fine again, it hasn't done it since but there's always a chance it could do it again.
KidCarter93 said:
Completely stock. Not even rooted. Since I edited the OP last to mention that it's fine again, it hasn't done it since but there's always a chance it could do it again.
Click to expand...
Click to collapse
Maybe try rooting? Might solve the problem. I'm rooted and have never had that issue.
kilometers4 said:
Maybe try rooting? Might solve the problem. I'm rooted and have never had that issue.
Click to expand...
Click to collapse
I think the problem must lie deeper than that somewhere because I stayed stock for a few months after getting it without a problem. I then decided to root + flash some ROMs, still with no problem. Then I had no problem for ages even after coming back to complete stock again.
I think I'll just have to wait and see if it does it again and then take it to a mate who'll be able to find out why it's done it and probably fix it
Guys, I think I've screwed something up..
Have searched both XDA and google, but none of those solutions worked and I have a weird case.
IMEI is there, baseband is not unknown and I can 2G/3G/LTE+ surf the web etc.
The issue is when I try to call and send texts.. -Mobilenetwork is not accessible-
Not accessible? I'm surfing right now and I got network bars!
So this happend sometime after rooting and installing CM11, have no idea when since I've been having bars all the time.
What I've done so far:
- Reflashed CM11.
- Modem flashed.
- Flashed stock. Same problem, shows bars, but no network.
- Try to flash some other stocks as well, but ODIN fails at hidden.
- Started from scratch today, CM11 procedure, got network for about 2 min. Then the same f'ing message.
- Downloading the stock firmware the phone came with right now.
Been in the flashing game since Omnia HD, never had any problems.
Does anyone have ANY idea what's going on?
Michael
Have you tried using the sim card on another phone?
Or have you contacted your carrier? Sounds more like a problem from there than in the rom if your mobile data works.
TonskuDaigle said:
Sounds more like a problem from there than in the rom if your mobile data works.
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Click to collapse
That exactly what I was thinking, but I have 3 phones and there were no issues with the others.
TechTune said:
That exactly what I was thinking, but I have 3 phones and there were no issues with the others.
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Click to collapse
Then sounds like a phone problem.
I had a similar problem a month ago. My modem with calls, sms, mobile data. None of it worked. Wifi was working fine. So I sent my phone to be fixed and they changed the chipset which then fixed the problem. 10 days later I had my phone back and now running CM smoothly as ever
Yeah, I read your posts and It looks like I'll be sending in mine as well. No big deal, but It feels alot better fixing issues like this on your own