I tried to search, but didn't find anything that matched my problem. Also, I'm not sure if this belongs in the RMA shipping status thread, so please move this there if it does, mods.
My Nexus 4 has been constantly crashing once I got the 4.2.2 update. Sometimes it would crash after a while in my pocket, sometimes it will crash just sitting there on the table. I have no clue what is going on as I've never dropped it, no water, no damage to it at all. Does anyone else have this problem? Should I try to get a replacement? Thanks for the help guys
Did you try rebooting your phone or factory reset, because if it happened after you updated to 4.2.2 it's software problem not a hardware problem
ross1998 said:
Did you try rebooting your phone or factory reset, because if it happened after you updated to 4.2.2 it's software problem not a hardware problem
Click to expand...
Click to collapse
Yes, I tried that, but it didn't help. I don't know whether or not it happened because of the update because it's just started crashing this past week. The phone's crashed at least 5 times in the last week. I said it started after the 4.2.2 update because it's never crashed while on 4.2.1 but I was able to run 4.2.2 up til now without crashes.
Re-flash the factory image.
Sent from my Nexus 4
steviewevie said:
Re-flash the factory image.
Sent from my Nexus 4
Click to expand...
Click to collapse
I've done that to no avail. I'll continue to use it for another week or so, and if I experience anymore crashes, I may call up Google for an RMA
Same here, I never had any crashes on 4.2/4.2.1 now (since 4.2.2 update) I frequently have crashes/locks...
Non-rooted, everything stock, rev 10, phone bought day one.
What sorry of crashes are you having? Doors it just randomly reboot, does it lock up, or something else?
Sent from my Nexus 4
fatpeopleunite said:
I tried to search, but didn't find anything that matched my problem. Also, I'm not sure if this belongs in the RMA shipping status thread, so please move this there if it does, mods.
My Nexus 4 has been constantly crashing once I got the 4.2.2 update. Sometimes it would crash after a while in my pocket, sometimes it will crash just sitting there on the table. I have no clue what is going on as I've never dropped it, no water, no damage to it at all. Does anyone else have this problem? Should I try to get a replacement? Thanks for the help guys
Click to expand...
Click to collapse
After the update to 4.2.2, my (rather extreme) UV stopped being stable and i began to have crashes very often. Do you have it UVed at all? If not, maybe try OV a bit???
Good luck
Sent from my Nexus 4 using xda app-developers app
If you did re-flash factory image and it's still crashing than that's a good reason for RMA, hopefully you've owened the phone for less than 14 days because if you owened it for more than 14 days they will redirect you to LG and thier repair process sucks
I'd say quality flash back to stock is your best option.
I know you've done that. But have you done the manual method via fastboot?
All else RMA time... LG repair process isn't that bad. Just take pictures of you packing your device up for proof
Sent from my Nexus 4 using xda premium
Nexus 4 crashing all the time
Hi,
Got my N4 yesterday. Booted it up, it updated itself to 4.2.2, loaded up my saved apps, started playing with it. Opened Chrome, the thing crashed and restarted. Ok, started playing again, went into settings, the thing crashed again. This went on and on yesterday. Chrome, Twitter, settings, Currents, whatever. Crash, crash, crash.
So, today I restored factory settings. Tried using it without any 3rd party apps. It crashed when I was in chrome. Then it crashed when I was in settings. So it's not about 3rd party apps, I thought. So I then installed Twitter and indeed it crashed.
So I don't know what to do now. I got this shipped to my parents in the UK but I'm in Ireland. Maybe it's got UK GSM settings? Maybe it's hardware? Maybe I should try rooting it and trying another ROM?
Any help / advice greatly appreciated.
alifraser said:
Hi,
Got my N4 yesterday. Booted it up, it updated itself to 4.2.2, loaded up my saved apps, started playing with it. Opened Chrome, the thing crashed and restarted. Ok, started playing again, went into settings, the thing crashed again. This went on and on yesterday. Chrome, Twitter, settings, Currents, whatever. Crash, crash, crash.
So, today I restored factory settings. Tried using it without any 3rd party apps. It crashed when I was in chrome. Then it crashed when I was in settings. So it's not about 3rd party apps, I thought. So I then installed Twitter and indeed it crashed.
So I don't know what to do now. I got this shipped to my parents in the UK but I'm in Ireland. Maybe it's got UK GSM settings? Maybe it's hardware? Maybe I should try rooting it and trying another ROM?
Any help / advice greatly appreciated.
Click to expand...
Click to collapse
I'm still having problems. Any advice XDA folks? Help, please!
alifraser said:
I'm still having problems. Any advice XDA folks? Help, please!
Click to expand...
Click to collapse
Do you undervolt at all?
Sent from my Nexus 4 using xda app-developers app
Related
Has anyone seen this?
Not sure what caused it to pop up, but it came up after I tried to install the manual lag fix linked in the vibrant6 thread. Then went away shortly after I rebooted. Just thought I'd ask if anyone had an idea of the purpose of this.
Hey dude. Very strange as I got this about half an hour ago. Had to restart and some of my widgets had loading problems and had to be restored.
Haven't noticed any other issues but weird and slightly disconcerting. Fyi, I have stock firmware (dxjg4) and no lag fix so even stranger. Also Galaxy I 9000.
Sent from my GT-I9000 using XDA App
Looking for some advice/help. I got my wife the Evo Shift a couple of weeks ago. Her phone has not been rooted and other than a few added apps the phone is completely stock. The phone reboots on her 4 and 5 times a day. She does not have any kind of task killer installed so that's not it. She plays Angry Birds a lot and uses Pandora quite a bit. I have also installed Sound Manager for her. Other than that I can't think of anything that would be helpful for trouble shooting. I have searched here and through Google and have not seen any info of others having this problem. I am not sure if I should root the thing or return it to best buy. I have the Evo and previously the Hero and am no stranger to rooting or custom ROMs. Just really did not see the need to root it since my wife has no idea about any of that. Any help or advice will be appreciated.
Thanks.
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
danaff37 said:
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
Click to expand...
Click to collapse
That's what I was thinking. I am a little worried its a hardware problem though. I guess I could always flash back to stock and return it if that doesn't fix it.
hell return it ya got nothing to lose but a headache
Did you try a factory reset?
Sent from my PG06100 using XDA App
JKILO said:
Did you try a factory reset?
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
hauntedchild said:
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
Click to expand...
Click to collapse
im running mine stock and rooted and dont have any problems with reboots. sounds like a app is probably screwing something up
i had a similar problem with one of the streaming media apps i used to use a month or so ago i cant remember the name but for some reason if i lost signal it would crash the phone and need to be rebooted
i took it off and installed tuneinradio and it worked better anyways
My shift was rebooting itself 3 to 4 times a day, I just rooted it and it seemed to stop rebooting itself for a day. Now its starting to reboot itself again, but not as often.
I am almost convinced its a hardware problem. Sounds too rare to be anything else. Maybe bad memory or something.
Sent from my PC36100 using Tapatalk
I had a freezing issue with my phone which people suggested possible due to pandora and bluetooth. Perhaps you have the same issue?
Anyway, try to find "bluetooth for automotive" settings for pandora and turn it off.
I wouldn't recommend rooting your phone if you think its broken. You might just end up breaking it further and render your warranty void.
If you can't fix it, get sprint to replace it.
i dont need a signature
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
Michael61182 said:
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Thanks for the input. I think I'm going to go ahead and root it. After keeping an eye on the situation its seems its only happening when she is at work. I can't imagine it will fix it but I think its worth a shot.
I think I fixed mine. I tried to use navigation and it kept force closing, that was strange because I've used it before with no problems. I googled around and found some info that if you had another text to speak engine in your phone then uninstalled it without setting it back to pico as default it would cause nav to FC, which is what I had done. So I set it back and checked "Always use my settings" in the Voice section of settings, nav started working and the reboot issue went away for the past 7 days.
I don't really know crap about phones and most tech stuff for that matter (heck 99% of what is said in these forums goes over my head) but I think why this fixed it is either nav or some app was trying to use pico or something and when it couldn't the phone would get an error and reboot itself. I may be wrong (probably am) but maybe she deleted something or changed a setting some app needs and that is causing her problem. Hope this helps in someway or at least gives you another direction to start checking.
first off, I'm running stock EC05, rooted
Problem:
yesterday my Epic started jumping to the pause screen while I was playing Collapse! which I had gotten off of the Amazon App market, at first I thought it might be the hardware fault when the back button presses automatically, but it wasn't as it continued to do it without the haptic feedback or blinking, so I ruled that out and tried reinstalling
unfortunately it continued, so I though it might be a bad download that needs an update on the market, so I uninstalled and decided to play Robot Unicorn Attack which I got off the Android Marketplace, however it does the same thing, right in the middle of gameplay, it will jump to the pause screen
so now I thought it might be some other app that I updated that is causing some kind of interference with the system, so I uninstalled all apps that had been updated or installed over the past 2 or 3 days, the problems remains
I tried Fruit Ninja from that Amazon App Store as well, same problem, I'm really not sure what is wrong as there had been no problems with any of the games before yesterday, I also did a scan for malware just for kicks but nothing showed up
when I tired searching for people with similar problems, the closest I found was someone who was having what seemed like an identical problem on a Galaxy S Tab, any help that doesn't require a complete rom flash would be awesome
thanks!
impoc said:
first off, I'm running stock EC05, rooted
Problem:
yesterday my Epic started jumping to the pause screen while I was playing Collapse! which I had gotten off of the Amazon App market, at first I thought it might be the hardware fault when the back button presses automatically, but it wasn't as it continued to do it without the haptic feedback or blinking, so I ruled that out and tried reinstalling
unfortunately it continued, so I though it might be a bad download that needs an update on the market, so I uninstalled and decided to play Robot Unicorn Attack which I got off the Android Marketplace, however it does the same thing, right in the middle of gameplay, it will jump to the pause screen
so now I thought it might be some other app that I updated that is causing some kind of interference with the system, so I uninstalled all apps that had been updated or installed over the past 2 or 3 days, the problems remains
I tried Fruit Ninja from that Amazon App Store as well, same problem, I'm really not sure what is wrong as there had been no problems with any of the games before yesterday, I also did a scan for malware just for kicks but nothing showed up
when I tired searching for people with similar problems, the closest I found was someone who was having what seemed like an identical problem on a Galaxy S Tab, any help that doesn't require a complete rom flash would be awesome
thanks!
Click to expand...
Click to collapse
The only thing I can suggest is going into Clockwork and clearing data and Dalvik cache. Sounds like some data corruption somewhere if you are running stock with no overclocking or undervolting which usually causes this kind of behavior.
Are you running an overclocked kernel? I have a similar problem with Words With Friends whenever I'm running an overclocked kernel. If I disable overclocking and reboot, the problem goes away.
Sent from my SPH-D700 using XDA App
greezestain said:
Are you running an overclocked kernel? I have a similar problem with Words With Friends whenever I'm running an overclocked kernel. If I disable overclocking and reboot, the problem goes away.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
His OP said he was running stock. Switch to Word feud, you can overclock all you want and still run Adfree.
kennyglass123 said:
The only thing I can suggest is going into Clockwork and clearing data and Dalvik cache. Sounds like some data corruption somewhere if you are running stock with no overclocking or undervolting which usually causes this kind of behavior.
Click to expand...
Click to collapse
I will give it a shot and let you know how it goes
question though, can I restore anything from my Titanium Backup? or would that just bring the problem back once it was restored?
impoc said:
I will give it a shot and let you know how it goes
question though, can I restore anything from my Titanium Backup? or would that just bring the problem back once it was restored?
Click to expand...
Click to collapse
Was it OK when you did the backup? If so you can certainly try. Just to clarify you are on full stock, just rooted?
Do you BONSAI?
I'm at sprint right now returning a completely stock refurb they gave me. Apps are randomly opening and backing out of themselves
stir fry a lot said:
I'm at sprint right now returning a completely stock refurb they gave me. Apps are randomly opening and backing out of themselves
Click to expand...
Click to collapse
Nooooo! Something wrong with a Sprint refurb?!! That is unheard of! Rightttt! That is how I got talked into Black Tie insurance...they promise a new phone.
Do you BONSAI?
I've read thousands of threads about this issue but they all seem to be almost a year old.
I'm having this problem on my brand new N10. One I got a couple of weeks ago.
So, I received my N10, opened the box, turned it on and it started freezing and rebooting. Can't get past the wifi step.
Tried hard and many times to finally get to enter my gmail account, etc
Updated to 4.3, problem persisted.
So I unlocked it, rooted it and tried flashing older stock versions, same problem.
Tried flashing CM, same; PA, same...
Even CM withouf GAPPS wouldnt work
Tried deactivating location service as suggested elsewhere: same; uninstall chrome: same
Now I re-locked it, unrooted it and I am running stock 4.3: same problem
So basically, I have a $500 brick. Completely useless as it freezes every 30 seconds.
Decided not to return the device because although I am Canadian, I live in SE Asia and had a visiting friend bring it to me. I'm past the 15 day return period and the overall experience of sending it back fromhere would be a real pain in the butt... Don't know what to do. Really hoping Kit Kat will solve it but I have doubts.
Thoughts?
maximepull said:
I've read thousands of threads about this issue but they all seem to be almost a year old.
I'm having this problem on my brand new N10. One I got a couple of weeks ago.
So, I received my N10, opened the box, turned it on and it started freezing and rebooting. Can't get past the wifi step.
Tried hard and many times to finally get to enter my gmail account, etc
Updated to 4.3, problem persisted.
So I unlocked it, rooted it and tried flashing older stock versions, same problem.
Tried flashing CM, same; PA, same...
Even CM withouf GAPPS wouldnt work
Tried deactivating location service as suggested elsewhere: same; uninstall chrome: same
Now I re-locked it, unrooted it and I am running stock 4.3: same problem
So basically, I have a $500 brick. Completely useless as it freezes every 30 seconds.
Decided not to return the device because although I am Canadian, I live in SE Asia and had a visiting friend bring it to me. I'm past the 15 day return period and the overall experience of sending it back fromhere would be a real pain in the butt... Don't know what to do. Really hoping Kit Kat will solve it but I have doubts.
Thoughts?
Click to expand...
Click to collapse
I doubt KK can help. It a hardware problem for me. Call Samsung Repair Center (it's free by Skype) - +18553926398. Make a warranty request and send your tablet to the US (you must pay for it). BUT after repair they (SRC) can only send it back to the US address only (maybe also a Canadian one), so use your friend or someone to be 'a proxy' for a package. Good luck! I had passed it few months ago (I am from Poland) so it can be done
maximepull said:
I've read thousands of threads about this issue but they all seem to be almost a year old.
I'm having this problem on my brand new N10. One I got a couple of weeks ago.
So, I received my N10, opened the box, turned it on and it started freezing and rebooting. Can't get past the wifi step.
Tried hard and many times to finally get to enter my gmail account, etc
Updated to 4.3, problem persisted.
So I unlocked it, rooted it and tried flashing older stock versions, same problem.
Tried flashing CM, same; PA, same...
Even CM withouf GAPPS wouldnt work
Tried deactivating location service as suggested elsewhere: same; uninstall chrome: same
Now I re-locked it, unrooted it and I am running stock 4.3: same problem
So basically, I have a $500 brick. Completely useless as it freezes every 30 seconds.
Decided not to return the device because although I am Canadian, I live in SE Asia and had a visiting friend bring it to me. I'm past the 15 day return period and the overall experience of sending it back fromhere would be a real pain in the butt... Don't know what to do. Really hoping Kit Kat will solve it but I have doubts.
Thoughts?
Click to expand...
Click to collapse
Did you try using fastboot?
Sent from my Galaxy Nexus using XDA Premium HD app
Didn't, i contacted Google and they order d to replace it no questions asked... Now I just need to find a good way to ship it back from here...
Sent from my LG-D802 using Tapatalk
So like the title says, I'm a new Nexus 6P user, and I had problems out of the gate.
I bought the device 2nd hand from a guy off craigslist, after my S6 edge started over heating after I had the screen replaced (don't buy Samsung "edge" phones, I know your careful, but on the off chance you drop it, your in a world of trouble).
I tested the phone, before I bought it, it appeared pretty much brand new, everything worked. When I got home, and hard reset it again for good measure all hell broke lose.
After a hard reset the phone wanted to update to build 19 something. After the update and a reboot, the phone app kept crashing before I could finish the setup process. The only thing I could do is factory reset it again. This appeared to clear up that problem. I did the near by device thing, and restored it from what Google could find out about my S6 edge. I wish it was more of a restore like what you can do in the iOS world, but it's better then what we had before so it's cool. I noticed that Chrome would crash everytime you tried to use it only in less I uninstalled the update. After I got the phone to the point where I wanted it, I thought I was free in the clear. When I started trying to use music apps, they all crash. Apple Music, Spotify, Soundcloud. Then I noticed YouTube also crashed the same way. When I tried to make a phone call, the phone app would crash too... So the phone was useless. I downloaded the SDK and the most current build which I think was 20 something. I followed a guide on here and formatted the phone reinstalling everything around build 20. The only thing this fixed was the phone issue.
I could now make phone calls without it crashing, but I was in the same boat with some applications working, and the same ones that didn't work not working. I flashed this phone 5, or 6 times, with the last time me formatting the userdata. I read that it wasn't a good idea because it could lock me to only 32GB ( I had a 64GB version), but after I did the flashing along with the usedata format, I still had 64GB of useable space, however I still had the same issue with the same types of applications crashing. I tried older builds, same issue (also the older builds all had the problem with the phone app crashing to the point that the phone wasn't usable).
I ended up sending the phone to the manufacturer, which appears to be in the same metroplex I live in. Hopefully they can find a hardware problem under warenty and fix it. I'm making this post to see if anyone else ran into similar issues, and if anyone knows if this is a hardware build issue, that was hopefully resolved.
I'm sorry to be so long winded...
Is the phone rooted and running a custom ROM?
Pappy35 said:
Is the phone rooted and running a custom ROM?
Click to expand...
Click to collapse
Everything appeared to be stock, I don't know if it was rooted before, but when I was finished with it it was stock, I even locked the boot loader again (it was locked before I started flashing it)
vmiyoshi said:
Everything appeared to be stock, I don't know if it was rooted before, but when I was finished with it it was stock, I even locked the boot loader again (it was locked before I started flashing it)
Click to expand...
Click to collapse
How much did you pay for it?
Sent from my LG-H830 using Tapatalk
RidinNerdy said:
How much did you pay for it?
Sent from my LG-H830 using Tapatalk
Click to expand...
Click to collapse
I paid 4 for it...