Database Users

Brand new Galaxy SII, stuck on "empty battery screen"

Hello,
Just got my SGS2, I played with it for about 10 minutes and the battery died.
I figured it would because it was new and I hadnt charged it yet, so no big deal.
Then I plug it in.
For the last 45 minutes, it has been flashing this screen then going black.
I can't do anything
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What do I do?
Thanks for any help.

mikesaint27 said:
What do I do?
Thanks for any help.
Click to expand...
Click to collapse
Return it and get it replaced.

There is literally no fix for this?

mikesaint27 said:
There is literally no fix for this?
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Click to collapse
I wouldn't know, but no new phone is supposed to act like that.

Have you tried pulling the battery or booting into recovery? Also try another usb cable or wall outlet, maybe it's not getting a charge. Make sure the usb port is clean. I'm sorry but I don't have a definitive solution.

I had the same issue after 2 weeks of use when i was on a business trip!!!. I left the phone plugged in overnight and it charged. As far as i remember id displayed full charge next day but actually it was not fully charged (i guess it was about 20%). So after a couple of recharge cycles it worked ok.

rah77az said:
I had the same issue after 2 weeks of use when i was on a business trip!!!. I left the phone plugged in overnight and it charged. As far as i remember id displayed full charge next day but actually it was not fully charged (i guess it was about 20%). So after a couple of recharge cycles it worked ok.
Click to expand...
Click to collapse
I just had this happen today on my ATT Galaxy S II. But what happened was I let the battery almost drain and I had a brand new oem battery that I had charging over night. So with the old battery in I rebooted into recovery wiped battery stats and powered off. I then put the new battery in and when I plugged it in it was stuck at this screen. It seems to be charging though and how you can bypass it is unplug it and just hold the power button down for like 10 seconds it will reboot.
But the question is.. will it go back to normal and show that it's actually charging for everyone? or did some get stuck for good? Since the thread is old I'm sure you guys have either gotten yours replaced or after a while it just started working normally again. So I'm curious on how to fix it. It's happening with both batteries on this phone now but work fine in another phone

May be let it charge and then calibrate your battery
Sent from my GT-I9100 using xda premium

Had the exact same issue when I bought mine... Turned out I had not plugged the battery correctly. Just try removing the battery and put it back.
Sent from my GT-I9100 using Tapatalk

I got it working again. I think thee might be a bug with CWM or CM when you wipe battery stats/recreates them. I restored to the bone stock rom and the icon started animating again. I restored CM 7 which was the version I wiped the bat stats and it stopped working again. I then just reflashed CM on top and it started working again go figure Thanks guys

I had faced that problem too.Just try plugging out and in the battery and start the phone.Make sure the battery is fixed into it's place.If it is still not working,continue the plug-out and in the battery and start the phone again.Try it for several times.It will work.When i was in that situation,i thought mine was BRICK.Hopefully replugging the battery fixed this problem.
Another situation is when i plug in a fully charged battery,it only shows 60 percent after booting.After replugging the battery,it just got right back to 99.

Good stuff - when I bought my phone, the first charge took so long.
Is it true that the wall charger charges the phone faster than the USB charger? (just something I have noticed).
Thanks

[Q] Battery meter issue since 4.2.2 (stock, no root)

My N7 has turned off twice (seemingly at random, without any warning) since the last update, each time when there was about 20-30% battery remaining according to the device settings. It had never done this before. each time I tried to turn it back on and was unable to, saw a message about battery being too low to turn on and connect to charger. So when it most recently happened last night, I left it plugged in all night (7 hours) on the included charger and when I woke and turned it on it still only showed about 65% charged. Did a master reset, took the device to work, connected it there to a different micro USB charger (HTC branded) and got it up to 100%. now is been nearly four hours later, only light use in that time, but the battery remains at 100%, says "Charged" in the notification tray, in "Not charging" in the battery settings. So I guess my question is (and I have looked around and didnt see an answer) can I fix this without rooting?
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Rooting won't enable you to do anything special to fix this. If you've already tried a factory reset with no joy (or even if you haven't yet), remove the back cover and verify the battery connector is firmly seated- even go so far as to unplug and replug it.
Also, you may want to do a quick search of the forum, as this isn't an uncommon problem.
Sent from my Nexus 7 using Tapatalk HD

najaboy said:
If you've already tried a factory reset with no joy (or even if you haven't yet), remove the back cover and verify the battery connector is firmly seated- even go so far as to unplug and replug it.
Also, you may want to do a quick search of the forum, as this isn't an uncommon problem.
Click to expand...
Click to collapse
I did do the factory reset as soon as I realized the problem and nothing has changed since then. It's now been on battery for over 21 hours and says it's at 70% which can't possibly be correct. What exactly does the battery connector have to do with the meter being inaccurate?

xmasguy said:
I did do the factory reset as soon as I realized the problem and nothing has changed since then. It's now been on battery for over 21 hours and says it's at 70% which can't possibly be correct. What exactly does the battery connector have to do with the meter being inaccurate?
Click to expand...
Click to collapse
Charge level is reported by the battery's fuel gauge. A poorly seated connector is a very common cause of this issue.

najaboy said:
Charge level is reported by the battery's fuel gauge. A poorly seated connector is a very common cause of this issue.
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Click to collapse
well, i just opened her up (while device was powered off), unplugged the battery connector, reconnected it firmly, and powered back up. nothing has changed as far as I can tell, so what do I do now?

xmasguy said:
well, i just opened her up (while device was powered off), unplugged the battery connector, reconnected it firmly, and powered back up. nothing has changed as far as I can tell, so what do I do now?
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Click to collapse
Then I guess you need to RMA it.

[Guide] How to recalibrate your battery

I have a problem with my One M8 battery charging time (it tooks like 3-3:30 hours from 15% to 100%) and i just talked with HTC tech support. They gave me 2 procedures to fix my problem and to recalibrate my battery. I made this thread because i didn't find a tutorial like this on XDA's One M8 forum.
1st procedure - Try this first:
1. Please go to settings and look for power and fast boot, it must to be off or unchecked.
2. Turn the phone off.
3. Press and hold the volume DOWN button and then press and hold the POWER button until you see a white screen with letter on different colors.
4. Press volume DOWN to select Recovery and then press the power buton.
5. A red triangle with an "!" in the middle will appear after a while.
6. Press and hold the volume UP and press the POWER button just for one second, a blue menu will show.
7. Press volume DOWN to select WIPE CACHE PARTITION and press the POWER button.
8. Ii will show on yellow letters "Wipe cache completed".
9. Now please select "Reboot system now" by pressing the power button.
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2nd procedure - they said to do this if the 1st procedure didn't work, but is not recommended to do it frequently
**This process will reset the battery's memory and it will works with a better performance after it.**
1. Have you charged the phone today for at least 10 minutes?
2. Does it have at least 20% of charge?
3. Please turn off the phone.
4. Please, plug it into the charger. Do not do this process using a USB port, it is so slowly for it.
5. Press volume DOWN, volume UP and POWER keys at the same time.
6. Keep pressing the 3 buttons from 2 to 3 minutes. It will light, vibrate and reboot several times.
7. Then unplug the phone and use it as normal until it totally dies, then plug it and be sure that it gets a fully charge.
8. Use the phone as normal and check the battery performance.
I put this prints here to see the "authenticity" of conversation with HTC tech support.

Have you tried these procedures? Any positive result to report?

TwistyValhalla said:
Have you tried these procedures? Any positive result to report?
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I will do the second procedure as soon as possible

I have seen the second method posted on here before quite a while back. The OP also said that they were informed of this by HTC support.

suprtrukr425 said:
I have seen the second method posted on here before quite a while back. The OP also said that they were informed of this by HTC support.
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I've seen it too, but i ddn't trust this is a procedure recommended by HTC's tech support.

This is such a load of old BS. Seriously, how is wiping cache gonna help the battery? Ignore it, it does nothing other than serve as a placebo

EddyOS said:
This is such a load of old BS. Seriously, how is wiping cache gonna help the battery? Ignore it, it does nothing other than serve as a placebo
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Well it seems it isn't meant to "help the battery" but to make the phone forget it's stored battery stats. But I agree, the first solution is absolute crap and probably made to silent the caller . No idea about the second one, never heard about anything like that.

Actually , clearing cache help you with wakelocks that result in a bettery battery life .

jotha said:
Well it seems it isn't meant to "help the battery" but to make the phone forget it's stored battery stats. But I agree, the first solution is absolute crap and probably made to silent the caller . No idea about the second one, never heard about anything like that.
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Doesn't help or atleast should not and didn't when I tried before on my desire hd/ hox.
1st: li-on battery doesn't have memory effect to go full charge cycle, etc
2nd: battery stats wipes themself after every full charge and the phone recalibrates itself after few charges. The thing is if the meter is not right to leave it little more even if it's green. The battery will stop charging on hardware level(protection from overcharging) while the software things it's full. Then the system will reflect the charge correctly.
3rd: xda rulez.

high_voltage said:
Doesn't help or atleast should not and didn't when I tried before on my desire hd/ hox.
1st: li-on battery doesn't have memory effect to go full charge cycle, etc
2nd: battery stats wipes themself after every full charge and the phone recalibrates itself after few charges. The thing is if the meter is not right to leave it little more even if it's green. The battery will stop charging on hardware level(protection from overcharging) while the software things it's full. Then the system will reflect the charge correctly.
3rd: xda rulez.
Click to expand...
Click to collapse
Yes ...hes correct ppl, theres no such thing a battery cal on lithium batteries, theres no memory effect, just tiny board with overcharge protection/cut off at full charge that's it. The best way to keep a litium battery healthy is to not let it go flat, too flat will result in the lithium ion creating a gas and thus potentially blowing up your phone, yes its true. If your battery is faulty you have more of a chance of going pop. Don't leave you phone on the bootloader to drain the battery, that's letting it go too flat.

Worked for me
I had a weird issue with HTC one m8, it suddenly switched off, I could not get it on again. I charged it, and managed to get it on and it showed 1% (although it had been on over 60.) within a few seconds it switched itself off again and repeated the process. The only way I could get it to stay on was keeping it plugged in.
I tried wiping the cache and although it had showed at 26% before I did that, it immediately went up to 100% and now is working OK off power. So if you have this issue, I would recommend that first. Thank you OP!

Slow charging after Android 7 update

Hi updated OTA to Nougat. All simes to works fine but phone when turned on takes ages to charge. And thats on fadt charge mode.
It displays fast charge but % goimg slow up. It was way faster on 6.0
I cleaned cache but no help.
Dont want do factory reset as yet really.
Anyone knows if factory reset helps?
Or any other fix? Any one got same prob.?
It charges fairly okay when switched off.
Thx
Sent from my SM-G935F using Tapatalk

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To see what happens when you charge
https://forum.xda-developers.com/android/apps-games/charge-monitor-t3555496

matale0 said:
Hi updated OTA to Nougat. All simes to works fine but phone when turned on takes ages to charge. And thats on fadt charge mode.
It displays fast charge but % goimg slow up. It was way faster on 6.0
I cleaned cache but no help.
Dont want do factory reset as yet really.
Anyone knows if factory reset helps?
Or any other fix? Any one got same prob.?
It charges fairly okay when switched off.
Thx
Click to expand...
Click to collapse
Same thing here . No fast charge and takes ages since update .

matale0 said:
Hi updated OTA to Nougat. All simes to works fine but phone when turned on takes ages to charge. And thats on fadt charge mode.
It displays fast charge but % goimg slow up. It was way faster on 6.0
I cleaned cache but no help.
Dont want do factory reset as yet really.
Anyone knows if factory reset helps?
Or any other fix? Any one got same prob.?
It charges fairly okay when switched off.
Thx
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Exactly the same problem here. Last week on Android 6 it would take about 2 1/2 hours to charge the phone from empty to full. Now it takes over 4 hours to get from 40% to full. Don't factory reset, I've tried it, doesn't help. I've also tried charging with the phone off, slow as well.
HIGHLY ANNOYING. If anyone has any tips, please let me know. Maybe worth noting: it signals "cable charging" when plugged in. I think it said fast charging detected on Android 6, but I'm not sure.
Of course I've checked if fast charging is enabled in system settings
KR
Stefan

Bhawks_2 said:
Exactly the same problem here. Last week on Android 6 it would take about 2 1/2 hours to charge the phone from empty to full. Now it takes over 4 hours to get from 40% to full. Don't factory reset, I've tried it, doesn't help. I've also tried charging with the phone off, slow as well.
HIGHLY ANNOYING. If anyone has any tips, please let me know. Maybe worth noting: it signals "cable charging" when plugged in. I think it said fast charging detected on Android 6, but I'm not sure.
Of course I've checked if fast charging is enabled in system settings
KR
Stefan
Click to expand...
Click to collapse
Mine says fast charging but its slower then on 6. But not as bad as urs. Check with other fast charger.
Delete cache
Sent from my SM-G935F using Tapatalk

My first notice about android 7 it was slower in charging but I thought it was better to preserve the battery.
The other notice I have noted, that the first time I plug the charger it will be normal charging, I remove and plug it again it will be fast charging.
So if you get very slow charging please read the notification if it is fast charging or not, if not remove the charger and plug it again. But it is still slower

Nexus 4 Not powering on at all. Battery dead or phone dead?

Hello. Recently I decided to pick up my old Nexus 4 again and try seeing what happened to it.
I was using my Nexus 4 one day and dropped it from my bed, about a foot or so, and it just cut out.
I opened it up to find out that the battery cable had snapped because I had done an earlier battery repair, and forgot that I should have let the cable slack a little bit.
A few months later I get a replacement battery, and tried booting on the phone. It would get to the lock screen and say the phone is critically low, and shut off.
TWRP said the battery was at 80% charge, but the UI was flickering a bit. I asked the XDA Discord and was told it was a storage failure.
A few more months pass by to now, and I decide to try and revive my N4. I want to see if maybe the battery was seated wrong, it could've been.
I reseated the battery and tried plugging in the phone. Now, I get a solid red light, that changes to flashing, and then nothing. or a flashing light that stays flashing.
I have not gotten past this. Is the battery toast, or is the phone toast? Can I test the phone without buying another replacement battery? Thanks.
- Honkette

You can try getting a V+ measurement from the battery to get an idea of it's condition.
If it won't charge it's cable or connectors may be damaged.
Even if the battery failed it should take some charge. Obviously it's producing some voltage but maybe not enough to boot.
If the battery seems to take a charge allow it the charge overnight and see what it's voltage level is. If it still won't boot it's either the battery or hardware damage, but doing this would give you more information to make a call.

blackhawk said:
You can try getting a V+ measurement from the battery to get an idea of it's condition.
If it won't charge it's cable or connectors may be damaged.
Even if the battery failed it should take some charge. Obviously it's producing some voltage but maybe not enough to boot.
If the battery seems to take a charge allow it the charge overnight and see what it's voltage level is. If it still won't boot it's either the battery or hardware damage, but doing this would give you more information to make a call.
Click to expand...
Click to collapse
I've left it on the charger multiple times, and the phone seemingly doesn't do anything. never gets warm. I tighened down the connector screws and am using a cable I know works. I'll try to get a measurement from the battery.

Honkette1738 said:
I've left it on the charger multiple times, and the phone seemingly doesn't do anything. never gets warm. I tighened down the connector screws and am using a cable I know works. I'll try to get a measurement from the battery.
Click to expand...
Click to collapse
Check the other ribbon cables, port jack/pcb, mobo etc. carefully for damage or looseness.

UPDATE:
I was able to get the phone booting, but now when i try and start android it immediately says "Power Off" "Shutting Down"
now what? bad battery? it's plugged in, it shouldn't do that.

Honkette1738 said:
UPDATE:
I was able to get the phone booting, but now when i try and start android it immediately says "Power Off" "Shutting Down"
now what? bad battery? it's plugged in, it shouldn't do that.
Click to expand...
Click to collapse
May be the battery as it may draw quit a bit of current when booting.
More than the charger may be able to sink.

blackhawk said:
May be the battery as it may draw quit a bit of current when booting.
More than the charger may be able to sink.
Click to expand...
Click to collapse
Should i let it charge overnight and try again?

Honkette1738 said:
Should i let it charge overnight and try again?
Click to expand...
Click to collapse
cable>charger>port>battery
Yeah try that. Eliminate the cheap possibilities first. Seems like a battery or power issue.

well that might explain it
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Yay!

Phones working, forgot to say this on Monday. Although the battery percentage is fluctuating after charging overnight under LOS 15 and 17, no clue why.

New battery's dead. I'll try and get another.

I know this thread's old, but i'll just update my results with this:
She's cooked.
I got the new battery, worked fine for a bit, but the battery percentage was completely jank and would go up and down. Not too long later, it doesn't even boot. I'm guessing the EMMCs fried. If I find a smashed up Nexus 4 locally i'll for sure do a mobo swap since mine's in really good shape physically.