Unable to use data during a call? - Galaxy Note 3 Q&A, Help & Troubleshooting

I have N9005 in the UK on EE network. We have 3g, H+ and LTE 4g. In my area I don't get LTE so that os irrelevant.
When I make a call, sometimes I can use data on the phone. For example, whilst on speaker phone, browse XDA.
However, very often, I have no data at all during the call. No 3g, no H+.
The problem is not data signal, as when the call ends I can easily use data.
So, does anybody have this issue?
Also, can anyone explain why?
F. Y. I it is GSM in the UK.
Sent from my SM-N9005 using Tapatalk

danieljamie said:
I have N9005 in the UK on EE network. We have 3g, H+ and LTE 4g. In my area I don't get LTE so that os irrelevant.
When I make a call, sometimes I can use data on the phone. For example, whilst on speaker phone, browse XDA.
However, very often, I have no data at all during the call. No 3g, no H+.
The problem is not data signal, as when the call ends I can easily use data.
So, does anybody have this issue?
Also, can anyone explain why?
F. Y. I it is GSM in the UK.
Sent from my SM-N9005 using Tapatalk
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Click to collapse
if you have a data signal while on a call your in a H+ area anything lower the data signal drops for the call

gazeddy said:
if you have a data signal while on a call your in a H+ area anything lower the data signal drops for the call
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Wow, really? I get H+ like everywhere though. It's strange :/
Sent from my SM-N9005 using Tapatalk

danieljamie said:
Wow, really? I get H+ like everywhere though. It's strange :/
Sent from my SM-N9005 using Tapatalk
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yep basically only a H+ signal supports voice and data together. i had it since sgs2 just sort of learnt to put up with it

My understanding has always been that only Three network could use data during a call. Unless I'm wrong.
Sent from my SM-N9005 using XDA Premium 4 mobile app

does your wireless carrier support phone call and data usage simultaneously. You probably need to call your wireless carrier and find out. Goodluck

danieljamie said:
I have N9005 in the UK on EE network. We have 3g, H+ and LTE 4g. In my area I don't get LTE so that os irrelevant.
When I make a call, sometimes I can use data on the phone. For example, whilst on speaker phone, browse XDA.
However, very often, I have no data at all during the call. No 3g, no H+.
The problem is not data signal, as when the call ends I can easily use data.
So, does anybody have this issue?
Also, can anyone explain why?
F. Y. I it is GSM in the UK.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
YOU don't get LTE because N9005XXUDMJ6 firmware
My one is same, wait for N9005XXUDMK2 firmware or just make clean instal with odin v3.09,Then you will get 4g/lte,
Yesterday i had same issue with calls,,when i make call or receive call data signal was gone its all related to N9005XXUDMJ6 firmware Just install N9005XXUDMK2 then everything will be fine....

Related

HOW TO Force 4G only

Hi guys
I've been trying to do this since day 1 with this phone. At work I'm in a spot where I get 2 bars of 4G and it reverts back to 3G . This happens all day . Is there a way to turn on LTE only like you can turn on CMDA only?
thanks :good:
i9505
AL PRINCE- said:
Hi guys
I've been trying to do this since day 1 with this phone. At work I'm in a spot where I get 2 bars of 4G and it reverts back to 3G . This happens all day . Is there a way to turn on LTE only like you can turn on CMDA only?
thanks :good:
i9505
Click to expand...
Click to collapse
I don't think that's possible, as different areas are bound to have weak, strong or very strong signals.
Upppppppppppppppppppppppppp
IO do the opposite. Turn off lte because sometimes I'm getting weak lte but very strong 3g.
use the Telinfo App from the playstore
Sent from my GT-I9505 using xda app-developers app
TeeeJaay said:
use the Telinfo App from the playstore
Sent from my GT-I9505 using xda app-developers app
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Click to collapse
Thanks alot :laugh: works fine
Finally
with the recent update on my s4, this is now not compatible to my device... any other alternative app? i used to use this a lot. now i miss my lte connection when im in the office.
Firstly, does your network support VoLTE?
VoLTE is not currently supported by any network in the UK, this means you cannot make or receive calls when on 4G.
What happens is when you make or receive a call, your mobile network forces you down onto 3G or even 2G.
Therefore if you find a way to force your phone onto 4G and your network didn't support VoLTE, you will never be able to make or receive calls.
Did it!!
"Advanced Signal Status" from the GooglePlay worked for me on latest 5.0.1 i9515 phone. It was a long time since i wanted to set it work like i needed.. Now my networks are in wcdma/lte only mode, working fine. Recommend!
P.S. Root/Superuser needed
Try adding this line to your features.xml in the csc folder:
<CscFeature_Setting_CustNetworkSelMenu4>LTEONLY</CscFeature_Setting_CustNetworkSelMenu4>

[Q] Odd LTE Signal Swap Issues

I seem to be having the strangest LTE / 4G signal issues with the S4. I get 4G fine but when i leave a 4G area it drops to H+ or if the signal on 4G is weak it drops to H / H+ during this transition i am left without any signal for seconds to minutes as it switches.
Is there any way to find out what my LTE modem version is as i know my GSM one?
I am not too sure if this switch is normal to be lost without signal as GSM > H > H+ works fine and i still have signal
A|ex said:
I seem to be having the strangest LTE / 4G signal issues with the S4. I get 4G fine but when i leave a 4G area it drops to H+ or if the signal on 4G is weak it drops to H / H+ during this transition i am left without any signal for seconds to minutes as it switches.
Is there any way to find out what my LTE modem version is as i know my GSM one?
I am not too sure if this switch is normal to be lost without signal as GSM > H > H+ works fine and i still have signal
Click to expand...
Click to collapse
Check your baseband version and try to flash through ODIN the right one for your location
asbanoglou said:
Check your baseband version and try to flash through ODIN the right one for your location
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Click to collapse
how do i do this? i can only see GSM modem not LTE. i know both versions maybe different
Mate the baseband of your phone is the same for both the gsm and lte configurations of your phone. If that won't work you can still check your carriers vpn configurations to see if there are correct
Sent from my GT-I9505 using XDA Premium 4 mobile app
i just searched forums :
http://forum.xda-developers.com/showthread.php?t=2525084
respider posted this:
**If you are having the old bootloader XXUB flash GSM_Modem_XXUEMJ5_and_LTE_Modem_XXUBMH1.tar file with odin by selecting phone.
**If you are having the new bootloader XXUD flash GSM_Modem_XXUEMJ5_and_LTE_Modem_XXUEMJ5.tar file with odin by selecting phone.
So this means that even if it says the LTE modem is different to the GSM modem you are saying that the help about the modem for GSM and LTE is in fact the same?
asbanoglou said:
Mate the baseband of your phone is the same for both the gsm and lte configurations of your phone. If that won't work you can still check your carriers vpn configurations to see if there are correct
Sent from my GT-I9505 using XDA Premium 4 mobile app
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are you still able to help?
A|ex said:
are you still able to help?
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Click to collapse
From my knowledge you cant flash anything you like.You need to flash the correct modem for your region.Whats the version of your bootloader and your country so i can link you the correct file
I am experiencing the same thing, the switch from H+ to 4G doesn't drop the actual signal from the network whereas from 4G to H+ the signal drops leaving me no service at all for a few seconds.
I am starting to think that this is the normal behavior because it's like this since I got the S4. Oh and I have the latest modem for my country as well if that helps.
Perhaps someone with knowledge on how the modem works can chime in?
Sent from my GT-I9505 using Tapatalk
chickentuna said:
I am experiencing the same thing, the switch from H+ to 4G doesn't drop the actual signal from the network whereas from 4G to H+ the signal drops leaving me no service at all for a few seconds.
I am starting to think that this is the normal behavior because it's like this since I got the S4. Oh and I have the latest modem for my country as well if that helps.
Perhaps someone with knowledge on how the modem works can chime in?
Sent from my GT-I9505 using Tapatalk
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Click to collapse
Thanks chickentuna for your reply
Ok the 4G works perfectly fine in Hong Kong, London but as soon as i leave london and go to areas with 4G but low signal, i get the horrible loss of network until the phone does a search. I think its more network / phone related but would just need to learn to disable 4G out of the main cities.
asbanoglou thanks for trying you can flash any modem but whether or not it will work is another matter. I understand bootloader, different modems and csc i am looking for something a little more non generic. I first assumed this was the firmware / modem combo but after trying multiple ones this does not seem to be the case unless there is a long standing issue with the S4 and LTE.
As a future note to get the modem versions you dial *#1234# . More > About does not give you the full picture but thanks for those who tried to help

phone just stop receiving any call but the signal bars are full

Anyone experienced that the phone just stop receiving any call at all but the signal bars are full?
http://www.androidpolice.com/2014/0...p-receiving-calls-and-text-messages-for-some/
https://productforums.google.com/forum/#!topic/nexus/eOToYgJXdrw[1-25-false]
I read these but it mentioned N5 only,
but I did experienced this problem couples of time in different days and it last for so long that I didn't know at all
(only found out when someone did leave me voice mail and it popup)
I am using 4.4.2 rom with hybrid modem LTE enabled,
I am trying with LTE disabled right now and see if the issue fixed.
If you dial *#*#4636#*#* it'll bring up a menu. Click phone information and make sure if you wanna use LTE make the selection to LTE/GSM auto not LTE Only. I've has that problem and i could receive calls or texts. If you wanna go back to HSPA+ use WCDMA Preferred. Hoped that helped
Sent from my Nexus 4 using Tapatalk
xSharpi said:
If you dial *#*#4636#*#* it'll bring up a menu. Click phone information and make sure if you wanna use LTE make the selection to LTE/GSM auto not LTE Only. I've has that problem and i could receive calls or texts. If you wanna go back to HSPA+ use WCDMA Preferred. Hoped that helped
Sent from my Nexus 4 using Tapatalk
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Click to collapse
I use LTE/GSM auto already and this still occurs.
I am turning LTE off right now cox missing calls is more serious than having higher speed
Emama said:
I use LTE/GSM auto already and this still occurs.
I am turning LTE off right now cox missing calls is more serious than having higher speed
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Click to collapse
It could be your radio, hopefully switching to use LTE every time you want to use it isn't that much of a pain
Sent from my SM-T310 using Tapatalk

How does s4 dial/receive calling on LTE?

So as we know, LTE is data connection and doesn't support voice service by now , so there are 3 ways of workaround.
1. VoLTE, isn't available for now anyway.
2. CSFB, means connect to 4G in use, but switch back to 2G/3G when calling, where Internet will get killed if on switch back on 2G.
3. SVLTE, means connect to both LTE and 2G/3G , data goes on LTE and voice goes on 2G/3G, of course battery life is reduced.
So I was wounding how does our s4(i9505) work on such matter?
Anyone please?
来自我的 GT-I9505 上的 Tapatalk
Looking on the icons during the call, the data connection usually disappears during the call. Therefore I'd presume that all data connections are terminated.
spamtrash said:
Looking on the icons during the call, the data connection usually disappears during the call. Therefore I'd presume that all data connections are terminated.
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Click to collapse
I saw that, but consider my LTE signal is very weak indoor, I will try where has better signal
来自我的 GT-I9505 上的 Tapatalk
qtwrk said:
I saw that, but consider my LTE signal is very weak indoor, I will try where has better signal
来自我的 GT-I9505 上的 Tapatalk
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Click to collapse
I observed this in LTE, 3G and 2G range already. ALL means ALL.

Can't receive calls randomly

Recently my s7 edge appears turned off when people try to call me. Then after a while i get the text saying someone tried to call me but the phone was off (but it was actually on). No problem making calls. It's not that you can represent it, it is totally random and not too frequent but enough to annoy me.
G935F -UAE stock nougat
Does anybody know if this is a hardware problem? a bug ,or is it the carriers fault :fingers-crossed:
eri000 said:
Recently my s7 edge appears turned off when people try to call me. Then after a while i get the text saying someone tried to call me but the phone was off (but it was actually on). No problem making calls. It's not that you can represent it, it is totally random and not too frequent but enough to annoy me.
G935F -UAE stock nougat
Does anybody know if this is a hardware problem? a bug ,or is it the carriers fault :fingers-crossed:
Click to expand...
Click to collapse
This used to happen to me too, i think it was because of carrier and coverage, especially when 4G signal is low.
What i found helpful is keeping my device on 2G only when on Wi-Fi or don't need high speed cellular data.
I use this app to have a shortcut of 2G/3G/4G switch in notification panel, makes switching between 2G and 4G easier.
panart said:
This used to happen to me too, i think it was because of carrier and coverage, especially when 4G signal is low.
What i found helpful is keeping my device on 2G only when on Wi-Fi or don't need high speed cellular data.
I use this app to have a shortcut of 2G/3G/4G switch in notification panel, makes switching between 2G and 4G easier.
Click to expand...
Click to collapse
thanks for your input.
Thing is i NEVER use mobile data, it is off all the time and the apn list is empty (no profiles), i only connect using wifi. Does that still have an effect ?
I hope it is a coverage problem
eri000 said:
thanks for your input.
Thing is i NEVER use mobile data, it is off all the time and the apn list is empty (no profiles), i only connect using wifi. Does that still have an effect ?
I hope it is a coverage problem
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Click to collapse
It doesn't matter if you never use data, device can still connect to 3G or 4G (though in some cases an APN may be needed to connect to 4G, that depends on carrier). In your case, since you never use cellular data, you can safely set your device to 2G only. With 2G you will have better signal for sure, and it's less likely to have missed incoming calls.
Sent from my Samsung Galaxy S7 Edge using XDA Labs
eri000 said:
Recently my s7 edge appears turned off when people try to call me. Then after a while i get the text saying someone tried to call me but the phone was off (but it was actually on). No problem making calls. It's not that you can represent it, it is totally random and not too frequent but enough to annoy me.
G935F -UAE stock nougat
Does anybody know if this is a hardware problem? a bug ,or is it the carriers fault :fingers-crossed:
Click to expand...
Click to collapse
I've had the same problem with a Galaxy J7 2015 also bought in the UAE.
Again not too often but enough to be annoying. I found that selecting 2G/3G without LTE improved the situation.
panart said:
It doesn't matter if you never use data, device can still connect to 3G or 4G (though in some cases an APN may be needed to connect to 4G, that depends on carrier). In your case, since you never use cellular data, you can safely set your device to 2G only. With 2G you will have better signal for sure, and it's less likely to have missed incoming calls.
Sent from my Samsung Galaxy S7 Edge using XDA Labs
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Click to collapse
tried 3g/2g (auto) and couldn't receive calls on my old galaxy w (same sim) i never had any missed calls and it was set at 3g/2g auto
trying 2g now
hello,
i have the same problem..i turned it on 2g but i last calls again...the problem came after the last update in btu and i am pretty sure that other users have also the same problem...
arxontas2323 said:
hello,
i have the same problem..i turned it on 2g but i last calls again...the problem came after the last update in btu and i am pretty sure that other users have also the same problem...
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Click to collapse
i think mine started after getting G935FOJV1DQAV csc update

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