This is for anyone who does not want to accidentally HARD-BRICK their Nexus S.
I have read a post somewhere in this device's section that some chinese people who owned this device did something similar which also resulted to a non-repairable hard-brick.
Do not remove the battery if you still see the google logo before the boot-animation.
Description of the hard-brick I experienced:
The capacitive touch buttons do not light up and there is no vibration when the power button is pressed.
The device cannot be detected by any PC.
The device is now literally just a brick.
Updates(12/13/2013 - 01/11/2014):
I sent my device to several phone technicians with proper equipment but nobody was able to tell me why this happened, and what exactly happened.
Each of those techs examined the device for several hours and their conclusion: none.
JTAG (did twice) will not work in this kind of hard-brick.
I went to two official samsung service centers and they both suggested for me to have the motherboard replaced at the cost of ~$270. They cannot explain what happened either.
If I am to obtain a motherboard replacement from an unofficial service the cost would still be 2x the price of a used nexus s.
ej8989 said:
I'm about to update my nexus s to the latest CM11. I wiped everything, flashed the rom and gapps via recovery, and everything was fine.
Until.... I decided to remove my sim card, as usual, then set the phone up for a fresh install.
What I did wrong:
1. I removed the back cover, the battery, then the sim card
2. I re-installed the battery, but NOT the back cover
3. I booted the device, then upon boot (google logo) the battery accidentally FELL OFF.
So what happened? I re-installed the battery, then NOTHING. When pressing the power button, no vibration, no signs of life. NOTHING.
I learned a lot using this device. Time to move on to a faster phone
Click to expand...
Click to collapse
ej8989 said:
I'm about to update my nexus s to the latest CM11. I wiped everything, flashed the rom and gapps via recovery, and everything was fine.
Until.... I decided to remove my sim card, as usual, then set the phone up for a fresh install.
What I did wrong:
1. I removed the back cover, the battery, then the sim card
2. I re-installed the battery, but NOT the back cover
3. I booted the device, then upon boot (google logo) the battery accidentally FELL OFF.
So what happened? I re-installed the battery, then NOTHING. When pressing the power button, no vibration, no signs of life. NOTHING.
I learned a lot using this device. Time to move on to a faster phone
Click to expand...
Click to collapse
Sorry about your phone , but I'm not trying your how to guide... What are you moving to?
Sent from my Nexus S using XDA Premium 4 mobile app
Setting.Out said:
Sorry about your phone , but I'm not trying your how to guide... What are you moving to?
Sent from my Nexus S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It'll take me half a month to decide. I chose the nexus s because of voodoo sound. I don't really know what to choose next. :/
ej8989 said:
It'll take me half a month to decide. I chose the nexus s because of voodoo sound. I don't really know what to choose next. :/
Click to expand...
Click to collapse
I want an Oppo find 5.. or an N5.. or a Moto X.. or a Htc one... or a... you're going to need that month..
It can be fix, but only to a shop service store.. with their stuff. They take the battery out.. are wiring your phone.. and install the new rom.. does'nt matter witch one. Then you can install what you want..
ej8989 said:
I'm about to update my nexus s to the latest CM11. I wiped everything, flashed the rom and gapps via recovery, and everything was fine.
Until.... I decided to remove my sim card, as usual, then set the phone up for a fresh install.
What I did wrong:
1. I removed the back cover, the battery, then the sim card
2. I re-installed the battery, but NOT the back cover
3. I booted the device, then upon boot (google logo) the battery accidentally FELL OFF.
So what happened? I re-installed the battery, then NOTHING. When pressing the power button, no vibration, no signs of life. NOTHING.
I learned a lot using this device. Time to move on to a faster phone
Click to expand...
Click to collapse
too me, but yesterday
---------- Post added at 10:40 AM ---------- Previous post was at 10:32 AM ----------
sirtivi said:
It can be fix, but only to a shop service store.. with their stuff. They take the battery out.. are wiring your phone.. and install the new rom.. does'nt matter witch one. Then you can install what you want..
Click to expand...
Click to collapse
You are sure??and you have idea what it costs to fix it?
sirtivi said:
It can be fix, but only to a shop service store.. with their stuff. They take the battery out.. are wiring your phone.. and install the new rom.. does'nt matter witch one. Then you can install what you want..
Click to expand...
Click to collapse
pask23 said:
too me, but yesterday
---------- Post added at 10:40 AM ---------- Previous post was at 10:32 AM ----------
You are sure??and you have idea what it costs to fix it?
Click to expand...
Click to collapse
No it can't be repaired. I had my unit checked thru a phone repair shop and they got all the tools needed for JTAG, JIG, re-flash, etc.etc...
For 5 hours they tried everything and I waited. Their conclusion: something's broken on the circuit board. Might be the integrated chip, the processor, etc..
Their advice for me is to hand it over to samsung for a circuit board replacement, but that will cost as much as a 2nd-hand Nexus S.
But still, there's no harm, in trying. Tell me if you had yours fixed :good:
ej8989 said:
No it can't be repaired. I had my unit checked thru a phone repair shop and they got all the tools needed for JTAG, JIG, re-flash, etc.etc...
For 5 hours they tried everything and I waited. Their conclusion: something's broken on the circuit board. Might be the integrated chip, the processor, etc..
Their advice for me is to hand it over to samsung for a circuit board replacement, but that will cost as much as a 2nd-hand Nexus S.
But still, there's no harm, in trying. Tell me if you had yours fixed :good:
Click to expand...
Click to collapse
You can try go and ask about the cost.. ussualy it shoed do around 20-50 Euro depending the contry.
sirtivi said:
You can try go and ask about the cost.. ussualy it shoed do around 20-50 Euro depending the contry.
Click to expand...
Click to collapse
Samsung service center told me it would cost as much as €200 lol. That's about as much as a Nexus 4. I'll go with the Nexus 4.
ej8989 said:
Samsung service center told me it would cost as much as €200 lol. That's about as much as a Nexus 4. I'll go with the Nexus 4.
Click to expand...
Click to collapse
Try a private service.. not a official service.
After a little less than a month of finding phone repair shops (even official samsung service center) noone was able to explain to me what happened to my phone; not even samsung. Because of this, samsung just concluded that replacing the motherboard of the device for about €200 will fix it without being 100% sure.
This is therefore a warning to all Nexus S users: Do not remove the battery when the phone is still booting, specifically on google logo. :good:
sirtivi said:
Try a private service.. not a official service.
Click to expand...
Click to collapse
:crying::crying::crying::crying::crying:
ej8989 said:
This is for anyone who does not want to accidentally HARD-BRICK their Nexus S.
I have read a post somewhere in this device's section that some chinese people who owned this device did something similar which also resulted to a non-repairable hard-brick.
Do not remove the battery if you still see the google logo before the boot-animation.
Description of the hard-brick I experienced:
The capacitive touch buttons do not light up and there is no vibration when the power button is pressed.
The device cannot be detected by any PC.
The device is now literally just a brick.
Updates(12/13/2013 - 01/11/2014):
I sent my device to several phone technicians with proper equipment but nobody was able to tell me why this happened, and what exactly happened.
Each of those techs examined the device for several hours and their conclusion: none.
JTAG (did twice) will not work in this kind of hard-brick.
I went to two official samsung service centers and they both suggested for me to have the motherboard replaced at the cost of ~$270. They cannot explain what happened either.
If I am to obtain a motherboard replacement from an unofficial service the cost would still be 2x the price of a used nexus s.
Click to expand...
Click to collapse
my nexus s isn't bricked but capacitive touch buttons are not working (also not lighting up) i have tired many custom roms... any suggestion?
there is also no vibration in phone, may be it is a hardware problem...
ej8989 said:
Description of the hard-brick I experienced:
The capacitive touch buttons do not light up and there is no vibration when the power button is pressed.
The device cannot be detected by any PC.
The device is now literally just a brick.
Click to expand...
Click to collapse
This is what happened to my phone just minutes ago. I was watching Frozen using MX Player (S/W decoder) and the screen froze. I removed the battery and when I attempted to turn my phone on, It just wouldnt.
rho57 said:
This is what happened to my phone just minutes ago. I was watching Frozen using MX Player (S/W decoder) and the screen froze. I removed the battery and when I attempted to turn my phone on, It just wouldnt.
Click to expand...
Click to collapse
Try a JTAG service. Most phone repair shops have them. The last resort would be the unbrickable resurrector, which i have yet to try. I don't have the tools needed yet (and a linux system).
ej8989 said:
Try a JTAG service. Most phone repair shops have them. The last resort would be the unbrickable resurrector, which i have yet to try. I don't have the tools needed yet (and a linux system).
Click to expand...
Click to collapse
Thanks. I hope there'll be repair shops that could do that. I was tempted to buy a new phone, but I'll try as you suggested. BTW, in my case if I let the battery in for quite some time the phone heats up. Did this happen to yours too?
rho57 said:
Thanks. I hope there'll be repair shops that could do that. I was tempted to buy a new phone, but I'll try as you suggested. BTW, in my case if I let the battery in for quite some time the phone heats up. Did this happen to yours too?
Click to expand...
Click to collapse
Yes it does.
I dislike "me too!" posts, but one is appropriate here.
This just happened to me, exactly as described by OP.
Time to find a damaged Nexus S for real cheap and salvage the board, or get a new phone. Certainly not looking for another Samsung device, this issue is ridiculous. Fortunately Samsung has nothing to do with the Nexus 5.
I'm going to call for this thread to be stickied. Had I been aware of this vulnerability, I never would have been hacking on the phone with the cover off.
Edit: The thread title should be changed, to add something to the effect off "- Battery removal during Google Logo == BRICK"
Strange.
I removed the battery while it was booting (Google Logo) about 20 times today already.
Hrm. Was your handset attached to USB at the time? Mine was.
Related
The phone definitely boots up because the lights on the buttons flash on then turn off after some time. The keyboard also lights up. You can tell the backlight turns on on the screen, but there is no picture.
Anyone have any idea about what I should do? Thinking about trying to restore to a stock Tom somehow tonight. Then I'm thinking about looking for screen replacements.
I was curious if anyone has had this issue before.
Update 07/14/11
So I got the screen and switched the old one out for the new one. This one also only has the backlight turning on, but I noticed when I put a part back on, there was a little bump in the middle of the phone. Haven't had a chance to fix it, but I noticed it's a piece hitting this rubber piece that seems to "transport" the sound for the mic from the bottom of the phone to the actual microphone module within the phone.
Removed that rubber piece, and I'll try installing it later. I was getting some blue and red visible in the middle of the phone. Anyone know what's wrong?
albanianbrotha said:
The phone definitely boots up because the lights on the buttons flash on then turn off after some time. The keyboard also lights up. You can tell the backlight turns on on the screen, but there is no picture.
Anyone have any idea about what I should do? Thinking about trying to restore to a stock Tom somehow tonight. Then I'm thinking about looking for screen replacements.
I was curious if anyone has had this issue before.
Click to expand...
Click to collapse
ebay for the parts and look around for the link for repairs. I don't exactly remember the link, but it's in one of the "spring replacement" threads. Good luck
mputtr said:
ebay for the parts and look around for the link for repairs. I don't exactly remember the link, but it's in one of the "spring replacement" threads. Good luck
Click to expand...
Click to collapse
How sure are you it's the LCD screen? Replacement screens cost more than what I bought the phone for...lol
it's mostly the physical connection to the screen.
and on your note about it costing more than what you bought the phone for... there are tons of parts on the phone that will cost more than 30bucks. not much you can do about that since you got it non fully functional.
mputtr said:
it's mostly the physical connection to the screen.
and on your note about it costing more than what you bought the phone for... there are tons of parts on the phone that will cost more than 30bucks. not much you can do about that since you got it non fully functional.
Click to expand...
Click to collapse
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
albanianbrotha said:
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
Click to expand...
Click to collapse
Never had to do it myself, but there is a cable connecting the two parts of the phone. That is usually where this problem originates from. It's not easy to fix though if your not familiar with fixing electronics from what i have seen.
xsteven77x said:
Never had to do it myself, but there is a cable connecting the two parts of the phone. That is usually where this problem originates from. It's not easy to fix though if your not familiar with fixing electronics from what i have seen.
Click to expand...
Click to collapse
I've taken apart my laptop completely and put it back together before. Completely as in taking the lcd off and different chips and wireless modules and stuff. I think it may be something I can handle. I'm going to take a look at it now. Restoring wont do me any good because not even the boot screen shows up.
albanianbrotha said:
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
Click to expand...
Click to collapse
It's pretty much a ribbon cable that feeds data to display and stuff. When you buy a spare screen, it usually comes with a connector
Sent from my Desire Z via XDA App
mputtr said:
It's pretty much a ribbon cable that feeds data to display and stuff. When you buy a spare screen, it usually comes with a connector
Sent from my Desire Z via XDA App
Click to expand...
Click to collapse
So I completely tore apart the phone, got to the point where if I had another LCD screen, I could have easily switched it out. But I don't, so I just put it all back together. I really hope this new LCD will fix the issue. I really hope it's not some other motherboard issue. If all else fails, it goes up on eBay for $70-$100 as is for the phone. If I fix it, I just got myself a phone that goes for $200 used for only $57.
sure. goodluck with it. if you can do it then you're all set. good luck
albanianbrotha said:
So I completely tore apart the phone, got to the point where if I had another LCD screen, I could have easily switched it out. But I don't, so I just put it all back together. I really hope this new LCD will fix the issue. I really hope it's not some other motherboard issue. If all else fails, it goes up on eBay for $70-$100 as is for the phone. If I fix it, I just got myself a phone that goes for $200 used for only $57.
Click to expand...
Click to collapse
Only $57? That would make the lcd screen $27 if u really paid $30 for the phone, but you said the screen was more than what u paid for the phone...so now im confused.
Sent from my HTC Vision using XDA Premium App
Got my fingers crossed for ya that your getting ur phone fixed over there
Sent from my HTC Vision using XDA Premium App
ptesmoke said:
Only $57? That would make the lcd screen $27 if u really paid $30 for the phone, but you said the screen was more than what u paid for the phone...so now im confused.
Sent from my HTC Vision using XDA Premium App
Click to expand...
Click to collapse
Sorry. After some searching on eBay, I found some sellers selling it for a few dollars less than 30, e.g. 27.
But I decided to go with a seller who sold more than 200, who claims the screen is an OEM screen, and who is top rated. He sells his for $32. Which makes my phone $62 after all is said and done.
The housing has some scratches on the top and bottom though, which decreases the value a bit, but hey, if it works I'll probably keep it as a backup. Currently have the HD2, but I got a Vibrant with original box and accessories for $100, so I think I'm going to sell the HD2.
That was kinda off topic, sorry
LCD screen should be here by the 13th.
Updated OP
someone help =|
I don't own a G2 but I still think this could be a similar issue to what we get over here on the HTC Droid Incredible. First, what makes you believe its still a screen issue if it lit but just didn't throw picture? Usually thats the symptom of having the wrong recovery version for the device hardware version. Normally for us what happens is we will get somebody who is new and rooting for the first time and they'll end up flashing the wrong recovery or freak out because they don't realize the root process takes a little while and yank the cord. End result being exactly what you've explained above. Phone starts but no screen. So we end up having them do the ruu or a second option which we call a "blind install" where you drop whatever your p file(ours is PB31IMG.zip) so whatever it is for the G2 drop that on the SD and reboot to hboot and do the update process by simply knowing how long to wait between key presses and what keys to hit without useing the screen. Its a unique process and all very magical. Haven't lost a single Inc yet because of this issue.
Anyways bud just a thought...
wildstang83 said:
I don't own a G2 but I still think this could be a similar issue to what we get over here on the HTC Droid Incredible. First, what makes you believe its still a screen issue if it lit but just didn't throw picture? Usually thats the symptom of having the wrong recovery version for the device hardware version. Normally for us what happens is we will get somebody who is new and rooting for the first time and they'll end up flashing the wrong recovery or freak out because they don't realize the root process takes a little while and yank the cord. End result being exactly what you've explained above. Phone starts but no screen. So we end up having them do the ruu or a second option which we call a "blind install" where you drop whatever your p file(ours is PB31IMG.zip) so whatever it is for the G2 drop that on the SD and reboot to hboot and do the update process by simply knowing how long to wait between key presses and what keys to hit without useing the screen. Its a unique process and all very magical. Haven't lost a single Inc yet because of this issue.
Anyways bud just a thought...
Click to expand...
Click to collapse
It doesn't seem to be a ROM issue.
Update 7/18: Sold the G2 on eBay and still made a good lump of money. I was very happy, until another G2 popped up with the same exact issue. Got it for a steal as well, and I tried the OEM screen I got from eBay, and it was still having issues, and it seems to cause the phone to overheat while charging. Definitely a defective screen and someones getting a great deal on a decent condition G2 because I already took the payment after I figured it was the screen I got.
I'm going to try to get a replacement from the guy that sold it to me on eBay, but I already left him positive feedback thinking it was the phone's fault.
Will update probably late July or early August when all of this gets sorted out.
TL;DR: bought 2nd g2 with same issue, turns out replacement screen didn't work in the 2nd g2, too late to not sell the first g2, getting another replacement screen to fix 2nd g2. First g2 was in better condition though =|
SWEEEEEEEEEEEEEEEEEEEEEEEEEEEET
Just installed the second screen that I ordered, and it works PERFECTLY. Phone is perfect nowwww yay. I can't use it right now though, previous owned put a lock pattern on the phone...
Wipe the system and the data and start over.
Sent from my HTC Vision using XDA Premium App
Gratz now a factory wipe and root with a new rom will make it run sweet.
Sent from my Desire Z via XDA App
I've been runnin the unity rom for a couple of months now( i was) with no issues at all, when yesterday morning my phone turned off itself and i haven't been able to bring it back to life. i dont know if i have the bad chip, never cared to check but i regret it now lol... any sugestions would help.... also i have tried turning on w/o sim card with a different battery, also tried to get it to bootloader but it just wont turn on at all.. thanks in advance
frankgbacoa said:
I've been runnin the unity rom for a couple of months now( i was) with no issues at all, when yesterday morning my phone turned off itself and i haven't been able to bring it back to life. i dont know if i have the bad chip, never cared to check but i regret it now lol... any sugestions would help.... also i have tried turning on w/o sim card with a different battery, also tried to get it to bootloader but it just wont turn on at all.. thanks in advance
Click to expand...
Click to collapse
Does the computer recognize it?
Sent from my HTC Glacier Sense 3.0 using xda premium
If you're talking about no power at all, it doesn't sound like a software issue. It sounds like an electrical issue.
If the screen backlight comes on when you hit the power button, then it could be software or electronic (borked chip, broken circuit board, etc)
Plugging it in, even if it's a dead phone, should still charge the battery if the electrical circuits are good. The LED will come on at orange or green and that should tell you if there is physically electricity running through the circuits.
If you get nothing, something in the phone died. I'm starting to realize the MT4G has a pretty poor build quality.
If the battery is charging and the backlight comes out, maybe a quick vibrate to indicate charging, then you could have some kind of an electrical short in the circuitry somewhere.
Or you just have a bad power button. That's a possibly. But that's odd that it turned itself off. That's what makes me think the power button itself isn't what's wrong.
In all cases it sounds dead. If you can't get to the recovery screen there's not much you can do.
saranhai said:
Does the computer recognize it?
Sent from my HTC Glacier Sense 3.0 using xda premium
Click to expand...
Click to collapse
no the computer does not recognize..thanks
Skipjacks said:
If you're talking about no power at all, it doesn't sound like a software issue. It sounds like an electrical issue.
If the screen backlight comes on when you hit the power button, then it could be software or electronic (borked chip, broken circuit board, etc)
Plugging it in, even if it's a dead phone, should still charge the battery if the electrical circuits are good. The LED will come on at orange or green and that should tell you if there is physically electricity running through the circuits.
If you get nothing, something in the phone died. I'm starting to realize the MT4G has a pretty poor build quality.
If the battery is charging and the backlight comes out, maybe a quick vibrate to indicate charging, then you could have some kind of an electrical short in the circuitry somewhere.
Or you just have a bad power button. That's a possibly. But that's odd that it turned itself off. That's what makes me think the power button itself isn't what's wrong.
In all cases it sounds dead. If you can't get to the recovery screen there's not much you can do.
Click to expand...
Click to collapse
no led lights it just died lol... it wont do a thing. im starting to think that it has some kind of short between the battery and the circuit that distributes power through out the phone.. thats my best guess.thanks
You can also check to make sure the battery isn't the problem by removing it and plugging the phone in. Again, the best you'll get is a brief flash of the backlight. But if you don't get that, you can be sure the battery itself isn't the problem.
Or just put a new battery in and see if that works.
This is highly unlikely to be the cause. But it's all about narrowing the possibilities. I've been fiddling with electronics for 20 years now. One thing I'm sure of is that you should never discount the really unlikely source of a problem. It won't usually be the answer, but every once in a while something you'd just never suspect ends up being the culprit.
I had the exact same issue, earlier this year. Your emmc chip gave you the bird. Go into Tmobile store, tell then your phone won't turn on, you tried the normal tricks, but nothing works. Act a little dumb with them,I did that an got a new one under warranty for $5, came in the mail the days later. DO NOT MENTION ANYTHING BOUT YOUR PHONE BEING ROOTED. If you do, your gonna have to pay full price for a new one or though the issuance company a $130(or whatever your deductible is).
Trust me on this, it works. I'm still using the phone they sent to me back in June.
If I helped, give thanks(via the button )
From my fist to your face, enjoy!
Mr.Highway said:
I had the exact same issue, earlier this year. Your emmc chip gave you the bird. Go into Tmobile store, tell then your phone won't turn on, you tried the normal tricks, but nothing works. Act a little dumb with them,I did that an got a new one under warranty for $5, came in the mail the days later. DO NOT MENTION ANYTHING BOUT YOUR PHONE BEING ROOTED. If you do, your gonna have to pay full price for a new one or though the issuance company a $130(or whatever your deductible is).
Trust me on this, it works. I'm still using the phone they sent to me back in June.
If I helped, give thanks(via the button )
From my fist to your face, enjoy!
Click to expand...
Click to collapse
ill try it tomorrow see if it works lol.... hopefully...thanks i was afraid of being the emmc chip.... damn it..
frankgbacoa said:
ill try it tomorrow see if it works lol.... hopefully...thanks i was afraid of being the emmc chip.... damn it..
Click to expand...
Click to collapse
It's always good to be safe then sorry
If I helped, give thanks( via the button )
From my fist to your face, enjoy!
Went out yesterday afternoon with some friends, had about 80% charge on the battery. Probably an hour into my night, I went to check my phone (i always keep it in my front pocket), and to my confusion, it wouldn't power on. Okay...maybe somehow an app left running killed the battery (although I think they designed the phones not to do this). Fast forward about 4 hours, when we get back home. I plug the phone into the wall charger and instantly see an unfamiliar blinking red led light just above the charge port. The phone wouldn't power up, decided to check back later. 30 Minutes later, still nothing. 8 Hours later on charge, still nothing.
I've tried hard resetting, I've tried holding the power button for 30 seconds, I've tried holding all three simultaneously. I guess it's just a dead phone.
I didn't root the phone, I didn't custom-rom the phone, no 3rd-party kernel...nothing...she was completely stock.
I called google, their support agent wasn't familiar with the phone. Said he'd get an RMA started, would email me the details he needed from me...never got back to me. I'm pretty pissed.
Waiting 5 weeks for a phone that dies in a month....not a happy camper.
UPDATE! FIXED IT
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
UPDATE #2
The phone "died" again. Took it apart again, pulled the battery, again. Factory Reset, the phones been on a charger since then and it is still on, we'll see how it lasts the day.
I'm not sure if there is any proof of this, but I read somewhere that benchmarking apps can cause this(?) I had Quadrant installed on my device shortly before this happened. Anyway, I'll let you guys know if I have any more problems.
UPDATE #3
I've lost it again. I don't know what to do at this point...
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
rr5678 said:
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
Click to expand...
Click to collapse
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Don't you just hate the fact that some random employee at Google will easily have access to all of your personal data left on the phone?
Oh well, at least you get taken care of.
ethugp3pp3r said:
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Click to expand...
Click to collapse
I'm not aware of any warranty/void stickers on this phone.
have you seen this?
If
If the phone battery has been discharged too far then it becomes dangerous to try and recharge it as it can explode, this is why these sorts of safety mechanisms kick in sometimes.
Your only option is to send it back, if the battery safety device has been activated, it will be permanent and can only be fixed by a new battery
Regards
Phil
rr5678 said:
I'm not aware of any warranty/void stickers on this phone.
Click to expand...
Click to collapse
Are you sure? Can anybody else verify this? What were you going to suggest doing? I'm having lots of complications with the RMA process because i'm currently visiting in England until the end of the month and then I'll go back to Germany where I'll be living for the next ~7 months. I got this phone last month when I was visiting home in the US. It's a total disaster and if disconnecting and reconnecting my battery is all I need to do (and I won't void the warranty), I'd prefer to give that a go.
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
ethugp3pp3r said:
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
Click to expand...
Click to collapse
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
rr5678 said:
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
Click to expand...
Click to collapse
Is it really that easy? Will the warranty be voided?
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
ethugp3pp3r said:
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
There you go. You've confirmed the fix.
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
ethugp3pp3r said:
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
Click to expand...
Click to collapse
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
BigDig said:
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
ethugp3pp3r said:
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
Click to expand...
Click to collapse
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
tweaked said:
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
Click to expand...
Click to collapse
It's lasted through the night off the charger on Franco's Kernel and CM 10.1
not sure what that tells us, but I'm happy!
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
calanizzle said:
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
Click to expand...
Click to collapse
Good thing I hardly use that one
But instead of telling us to search, could you provide us with sources? Because this is interesting.
Somebody should compare the LG charger with another good quality charger, a Samsung or Nokia for example, using a scope.
I bought a friend of mine a LG G2 and within a couple weeks she managed to have it take a drink. The horror on my face was, well, horrifying when i was told. Anyways about the phone.........
She knew to immediately put the phone in rice which she did.a few days later i get the phone into my hands, moment of truth right? First thing i did was to take it apart and see if there's any corrosion on the board or any leftover residue which i found none. reassembled the device and plugged it in for........well i dont know why, i just did. I read online if the phone shuts off immediately after contact with water your chances are good. Anyways the phone showed signs of life. It began booting up past the LG logo to the boot animation of "Desolation ROM" where it freezes and than loops freezing at different times of the boot logo.
Download mode works so i decided to flash the KDZ 20C. The phone boots up entirely into the OS and works with few *issues. Two things i have problems with, the internal storage doesnt appear** on the computer regularly, and i must "adb reboot recovery" a few times before it successfully will boot into recovery. but i can manage with that. I rooted it through sideload, installed autoRec and got TWRP flashed and working. I did flash the new TWRP so that it mounts the storage to computer. anyways so i went to flash the rom, Desolation, Resurrection Remix, and Bliss pop with the same issues. ive dont everything multiple times already to no avail.
Ideas? anyone?
*issues: it thinks the headphone are plugged it and rapidly cycles the animation.
** it varies from one flash of the KDZ to the other i can "adb Push file /sdcard/"
Solution: buy her an old Nokia
Buy a new logic board.
Sounds like this one is toast
tiguy99 said:
Buy a new logic board.
Sounds like this one is toast
Click to expand...
Click to collapse
what i dont get it why can i still get the OS working if i flash the KDZ??? or is this the type of weirdness that comes with a water damaged device?
me myself and i said:
what i dont get it why can i still get the OS working if i flash the KDZ??? or is this the type of weirdness that comes with a water damaged device?
Click to expand...
Click to collapse
From my experience over the years water damage is a 50/50 shot.
On one hand you get a 100% recovered device with minor repair...i.e replace battery and or LCD and you're good to go.
On another hand you have weird malfunctions i.e headphone jack saying its plugged in when its not....dead wifi, dead vibrate, no data connection...the list can go on and on...
When this happens, unless you're skilled to replace the ICs on the logic board with some skillful soldering, I'd pass and either sell or use the phone for parts.
Start fresh with another used G2....maybe one with a broken screen you can get cheap and swap parts over to your phone.
Oh yeah...have your friend buy herself an S6 Active...
tiguy99 said:
From my experience over the years water damage is a 50/50 shot.
On one hand you get a 100% recovered device with minor repair...i.e replace battery and or LCD and you're good to go.
On another hand you have weird malfunctions i.e headphone jack saying its plugged in when its not....dead wifi, dead vibrate, no data connection...the list can go on and on...
When this happens, unless you're skilled to replace the ICs on the logic board with some skillful soldering, I'd pass and either sell or use the phone for parts.
Start fresh with another used G2....maybe one with a broken screen you can get cheap and swap parts over to your phone.
Oh yeah...have your friend buy herself an S6 Active...
Click to expand...
Click to collapse
"active" been hearing that a lot lately.........hard to believe i could be more reckless than i am with my M8 though but than again i dont drop that into water..............
Mashed_Potatoes said:
Solution: buy her an old Nokia
Click to expand...
Click to collapse
Prefer an 3310 one eheh
me myself and i said:
"active" been hearing that a lot lately.........hard to believe i could be more reckless than i am with my M8 though but than again i dont drop that into water..............
Click to expand...
Click to collapse
Have seen a few logic boards in ebay sell cheap the last 2 weeks. You may get lucky and replace the board with a newer/better condition one and fix your problem entirely.
I'd recommend buying a new battery too
tiguy99 said:
Have seen a few logic boards in ebay sell cheap the last 2 weeks. You may get lucky and replace the board with a newer/better condition one and fix your problem entirely.
I'd recommend buying a new battery too
Click to expand...
Click to collapse
ive been noticing that the battery was giving issues or seems to be inadequate to say the least
me myself and i said:
ive been noticing that the battery was giving issues or seems to be inadequate to say the least
Click to expand...
Click to collapse
How does the screen look?
I'd inspect the LCD and light box underneath to be safe as well.
If both look like new you're safe there.
Basically:
New logic board
New battery
New screen (if necessary )and youre good to go
tiguy99 said:
How does the screen look?
I'd inspect the LCD and light box underneath to be safe as well.
If both look like new you're safe there.
Basically:
New logic board
New battery
New screen (if necessary )and youre good to go
Click to expand...
Click to collapse
The screen looks good actually..............at first there was a portion that seemed to be washed out.......but a few days later i noticed that it was gone..........
me myself and i said:
The screen looks good actually..............at first there was a portion that seemed to be washed out.......but a few days later i noticed that it was gone..........
Click to expand...
Click to collapse
That's good!!!
So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.
Maybe the solder is bad could try 200 degree oven for 10 minutes to see if it that fixes it?
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Maybe the solder is bad could try 200 degree oven for 10 minutes to see if it that fixes it?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Possible, I suppose. Thanks! I'll give that a shot as a last ditch effort. I called Google just to see if they'd RMA it, told me I was out of warranty which I knew was the case. They were getting transferred to Huawei for a conference call with Google and them and Huawei disconnected. The Google rep said Huawei has actually been surprisingly good about taking care of certain out of warranty issues. 30 minutes on hold with them, we'll see how it goes.
I think that's a possibility since the screen keeps doing weird things. Blinks on for a half second on the top right of the screen, then the left, the middle, the bottom. Touch absolutely works across the entire display even though nothing shows. I was able to guesstimate the encryption pin entry to finish booting which allowed me to ADB pull all of my files (silver lining, I guess). It vibrates when I touch it, etc. If the oven trick doesn't work I'll just solder it myself and see if that fixes. That would be nice if I didn't have to buy anything!
I think Huawei is putting up a front to Google to look like they are doing good but lots of bad reviews on the forum glad I paid for the warranty first time and only time I've had to use it twice so far this last time they sent me a refurbished phone wonder how long I can do this for this may be the last phone I will actually want
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
I think Huawei is putting up a front to Google to look like they are doing good but lots of bad reviews on the forum glad I paid for the warranty first time and only time I've had to use it twice so far this last time they sent me a refurbished phone wonder how long I can do this for this may be the last phone I will actually want
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Thanks again for the input, could you do me one last favor anytime you get a chance? From the bootloader, what's the key combo to power off the phone? I just want to turn it off. I can power to the bootloader, but I can't remember the key combo to POWER OFF. I know 6P has some others like barcodes, etc. Not sure if it's up twice, down once, etc. If you can't no biggie, I guess it can sit at the BL until the battery is dead dead.
If it started on start it should be three down
Sent from my Nexus 6P using Tapatalk
---------- Post added at 06:11 PM ---------- Previous post was at 06:02 PM ----------
Start,reboot,recovery,power,factory,bp tools,barcode
Sent from my Nexus 6P using Tapatalk
If you have an Amazon Firestick or a Chromecast does it show up as an option under screen mirroring? I believe if the cpu and gpu can render the image for screen mirroring, then you know the display is bad or the connector needs to be reseated. What do you think? Edit- but you would need to enable wireless display for that it's early, I will keep thinking of ways to narrow it down. The voice command open display settings will get you halfway there.
Or have a look at this. The only trick will be finding the touch area to allow the adb key. http://www.techrepublic.com/article/pro-tip-mirror-your-android-device-on-your-pc-with-ease/
RoyJ said:
So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.
Click to expand...
Click to collapse
Sounds exactly like my screen failure.
One minute working, reboot. Dead.
I had to get a warranty replacement. (Nexus Protect $79.)
RoyJ said:
So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.
Click to expand...
Click to collapse
Did you purchase directly from Google? I've had my 5X since 2015 and it entered an endless bootloop last week. Gave Google a call and they offered me a one time warranty replacement because I'm in good standing and long time user of Google Play products. Worth a shot?
Sent from my Nexus 5X using Tapatalk
SlimSnoopOS said:
Did you purchase directly from Google? I've had my 5X since 2015 and it entered an endless bootloop last week. Gave Google a call and they offered me a one time warranty replacement because I'm in good standing and long time user of Google Play products. Worth a shot?
Click to expand...
Click to collapse
Not directly from Google Play. It was pre-ordered from Project Fi. When I called Google support about it, they transferred me to Fi which said they'd have to transfer me to the manufacturer, Huawei. They told me there was nothing they could do, call a local repair shop. I called a place in town and he offered to take it apart for me and try to reseat all of the connections and if it started working he wouldn't charge me. Otherwise a replacement would be $200 :/
I'm taking it there tomorrow so hopefully it's just a loose connection and starts working again. Touch seems to work fine all over and I cleaned the screen and put a light on it just to make sure there wasn't any cracks I didn't know about. Looks fine. I'm optimistic, lol. I think $200 is kind of steep, but he said it also comes with a lifetime warranty, so I guess that helps ease the pain a little. I need it fixed ASAP though. My backup Nexus 5s battery is shot. Takes like 12 hours to fully charge and discharges in about 2-3 hours.