cannot connect to 5ghs band - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hi all,
I'm having a problem with connecting to 5Ghz networks with the Galaxy Note 3. Others have posted similar items on other phones but are always met with generic solutions. Here's everything that's been tried and failed:
- Wifi Analyzer sees the 5ghz networks as Strong.
- Connects fine with my S3, Note 2, and PCs
- Does not connect at home to 5Ghz band or at work
- Auto network switch is off
- Wifi sleep is off
- Tried clearing cache in recovery.
What am I left with, a hardware exchange?
Any help is appreciated..thanks!

Try changing wife channels of your router.... I'm connected to my 5g now and have had no issues connecting recently. I did on my note 2 but it went away when the channels were changed.
Sent from my SM-N900V using Tapatalk

I have the same issue at work, though... And why would I have to change channels when all other devices work fine??
Sent from my SM-N900V using xda app-developers app

I read that to many routers on the same channel could cause issues sometimes. I changed it at home and it worked.
Sent from my SM-N900V using Tapatalk

Related

[Q] Wifi Issues?

After reading a bit it's seems to be a common issue on ICS and later. My device occasionally looses it's wifi connection, at which point I have to go to settings and turn the wifi off and on. Is there a better solution to this problem? My router is using WPA2-PSK and is on channel 7.
Wifi seems to stay on fine here, but I cannot connect to 5ghz, only 2.4ghz. Not sure if this is an issue or if the Wifi chip only supports 2.4 ghz.
Sent from my Nexus 7 using Tapatalk 2
it doesnt connect to 5ghz, unless theres a trick to it??? but use wifi analyzer and look for the strongest channel on ur wifi router to fix ur problem
Turn off multimedia support on your router if all else fails
Sent from my Nexus 7 using Tapatalk 2
5 GHz band is not supported
Sent from my Nexus 7
Yea I'm having trouble as well. I have a telus smart hub at home and it is super slow. Then when I use my hotspot on my Gnex from rogers, it runs fine, although this app takes awhile to load.
Tried playing with the settings, only think I couldn't find was the 5ghz and 2ghz.
Try some more playing tomorrow and look for different routers
Sent from my Galaxy Nexus using xda premium
Can I ask someone with nexus 7 to check if it connects with wifi AD-HOC network without problems?
I use my old LG gt540 as a 3g modem + wifi router, but it works only with ad-hoc. For example my HTC Sensation can't connect to such a network.
edit: NO, it does not connect with AD-HOC

Nexus 7 WiFi Problem with Asus NT56U router

I have a Nexus 7 Tablet, purchased yesterday, an Asus NT56U dual band router. The connection drops every two minutes and shows out of range. No problems on other devices.
I have tried assigning the static IP - didn't help
Security is already set to WPA2-AES - didn't help
Rebooted router multiple time - no luck
Tried loads of different WiFi channels - no luck either
MAC address filtering is not turned on either.
I looked through this and tried everything(as above): http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=35496
but no luck.
Help!
Anyone?
Sent from my HTC One X using xda app-developers app
looks like i have similar issues.
it connects and i get an IP but no data. it worked one day but now dead.
my Asus NT56U is using latest firmware. all other devices connected to my AP are working fine.
EDIT: its working again after disabling wifi and going in fly mode on my N7 then power off for 2 min. - power on and retry.
MagicOnline said:
looks like i have similar issues.
it connects and i get an IP but no data. it worked one day but now dead.
my Asus NT56U is using latest firmware. all other devices connected to my AP are working fine.
EDIT: its working again after disabling wifi and going in fly mode on my N7 then power off for 2 min. - power on and retry.
Click to expand...
Click to collapse
I''ve honestly tried everything with that router. Any other ideas?
my AP has 5GHz band disabled. wpa2 enabled.
Sent from my GT-I9300 using xda app-developers app
FYI I fixed this. Set the beacon interval on your router to 100 and boom all problems solved.
Sent from my GT-I9300 using xda app-developers app
Hi. I'm using my N7 with an RT-N56U without problem but I'm running old firmware (v1.0.1.8d). The beacon in this firmware is set at 100 by default. Cheers - Y

Wifi Trouble AT&T S4?

I have a AT&T s4 and a lot of the roms are giving me WiFi trouble. The wifi will stay connected but I'll lose internet.
Any ideas?
Sweet S4
alton987 said:
I have a AT&T s4 and a lot of the roms are giving me WiFi trouble. The wifi will stay connected but I'll lose internet.
Any ideas?
Sweet S4
Click to expand...
Click to collapse
I've noticed some wifi issues myself, not exactly the same thing though. My wifi disconnects from 5 ghz wireless N constantly so I switched to connecting to my 2.4 Ghz AP.
It still drops out when sitting idle sometimes but not nearly as often.
In settings / wi-fi / advanced their is an option which possibility might help. This is just a guess
check for internet service, try enabling that maybe it will better detect the fact that the internet isn't working in reality, when it thinks it's still connected.
Also, do you have any problems with other wifi devices around the AP that your having issues with.
With Wifi the AP is often just as suspect as the client, checking for router firmware updates can sometimes help too.
All my other Wi-Fi devices are fine
Sent from my SGH-I337 using Tapatalk 4 Beta
Are you only having problems with a specific wireless router? Do you have a Dlink by any chance?
Funny I do have a dlink, if I use my Belkin access point it's fine. It's only when I connect directly to dlink.
Sent from my SGH-I337 using Tapatalk 4 Beta
It's a dir 825
Sent from my SGH-I337 using Tapatalk 4 Beta

[Q] help wifi won't connect after upgrading to 4.3

Hello,
I'm hoping someone can suggest a fix, yesterday I upgraded to 4.3 using adb. I'm fully stock not rooted. today for some reason it won't connect to my home network. It's a cisco e2500 router and its on the 5ghz band. I tried setting different channels, turned off optimization....
what gives???
imoumni said:
Hello,
I'm hoping someone can suggest a fix, yesterday I upgraded to 4.3 using adb. I'm fully stock not rooted. today for some reason it won't connect to my home network. It's a cisco e2500 router and its on the 5ghz band. I tried setting different channels, turned off optimization....
what gives???
Click to expand...
Click to collapse
If i connect to the 2.4ghz band it works fine... wth
Seems like there is an issue with your router. Did you change anything recently in the router setting? Try restarting the router.
Sent from my Nexus 4 using Tapatalk 4 Beta
I had immediate problems with Wi-Fi after updating as well, I don't know what the new radio features but it turned out that a firmware update to my router had everything running smooth as butter again, actually better (a lot more reliable–YouTube app actually appears to buffer noticeably less and not break up, for example, downloads also initiate and complete more solidly) than it was under 4.2.2
ASUS RT-N66U
Nothing changed on the router i tried rebooting it also my Mac is still working fine
Sent from my Nexus 4 using Tapatalk 4 Beta
Could my radio be corrupted?
Sent from my Nexus 4 using Tapatalk 4 Beta
Tried sideloading again no help
Sent from my Nexus 4 using Tapatalk 4 Beta
Bueller?
Sent from my Nexus 4 using Tapatalk 4 Beta
I have the same problem, since the update to 4.3 does not connect to the 5Ghz band.
I'm back to 4.2.2 and not connect, does it damage my hardware nexus 4?
Hmm interesting
Sent from my Nexus 4 using Tapatalk 4 Beta
jujogeek said:
I have the same problem, since the update to 4.3 does not connect to the 5Ghz band.
I'm back to 4.2.2 and not connect, does it damage my hardware nexus 4?
Click to expand...
Click to collapse
I'm using an Asus AC66U at home and N66U at my office with no 5ghz connectivity issues.
Here's some things that might help you troubleshoot. Start by disabling the "avoid poor connections" feature in WiFi options. Install inssider or similar WiFi scanner to see if there is interference for your specific router config. Try removing the WiFi connection from your phone and reconfiguring.
Sent from my Nexus 4
comminus said:
I'm using an Asus AC66U at home and N66U at my office with no 5ghz connectivity issues.
Here's some things that might help you troubleshoot. Start by disabling the "avoid poor connections" feature in WiFi options. Install inssider or similar WiFi scanner to see if there is interference for your specific router config. Try removing the WiFi connection from your phone and reconfiguring.
Sent from my Nexus 4
Click to expand...
Click to collapse
Hi,
It's strange I have a similar problem. After upgrading to 4.3 my 5ghz connection came to a crawl. We are talking about 1.2-1.6 Mbps. But the 2.4 ghz was fine (35 Mpbs). Once I downgraded, re-writing the "radio" file, then the 5ghz connect was blazing fast again (50 Mbps). I'm convinced this has to do with the "radio" update, but I'm not sure what exactly.
Any suggestions? Currently I'm back on 4.2.2 as wifi speeds (PA rom) make more sense right now.
Thanks in advance!
-d
comminus said:
I'm using an Asus AC66U at home and N66U at my office with no 5ghz connectivity issues.
Here's some things that might help you troubleshoot. Start by disabling the "avoid poor connections" feature in WiFi options. Install inssider or similar WiFi scanner to see if there is interference for your specific router config. Try removing the WiFi connection from your phone and reconfiguring.
Sent from my Nexus 4
Click to expand...
Click to collapse
I tried all of the above, every combination, reset my router, there are no other 5ghz overlapping networks, at this point it is something to do with my install. I wonder if a factory wipe would help...
That's my exact setup (E2500' did you set the Wi-Fi frequency band to 5GHz only on the N4 and give the band a different SSID from the 2.4 GHz network?)! Try forgetting the current connection and setting it up again.
stevemw said:
That's my exact setup (E2500' did you set the Wi-Fi frequency band to 5GHz only on the N4 and give the band a different SSID from the 2.4 GHz network?)! Try forgetting the current connection and setting it up again.
Click to expand...
Click to collapse
yes the names are different, keep in mind the setup was working absolutely fine pre upgrade...
imoumni said:
yes the names are different, keep in mind the setup was working absolutely fine pre upgrade...
Click to expand...
Click to collapse
I'm pretty sure it's not your router setup and the radio upgrade, as I mentioned earlier. Try going back to stock 4.2.2 and see if you can connect
Sent from my Nexus 4 using xda app-developers app
Im not rooted should i just flash the 4.2.2 image?
Sent from my Nexus 4 using Tapatalk 4 Beta
d00ds said:
I'm pretty sure it's not your router setup and the radio upgrade, as I mentioned earlier. Try going back to stock 4.2.2 and see if you can connect
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
If it were the radio software specifically, then logically 5ghz would be broken for everybody, which is not the case. Perhaps the issue is device data specific... There has to be a better solution than staying on 4.2.2.
Sent from my Nexus 7 using Tapatalk HD
I have with wifi problems too, but with 4.3 and 4.2.2 version. At home everything works fine, but at work phone connect to router, but no Internet (internet work only 1-2s). Other devises with this router works fine!
I have even a different issue. The phone is stuck at Obtaining IP Adress every time now. I downgraded to 4.2.2 and it's still doing the same thing. It does work if connected to a different router, but not to my main one. I haven't changed any router settings either.

Obtaining IP address after update to 4.3

Hi after updating to 4.3 connecting to my WiFi seems to just keep looping obtaining, authenticating, obtaining. This didn't happen in 4.2.2. Anyone know a fix?
Sent from my Nexus 4 using Tapatalk 2
Try another network. Maybe it has a problem with your network. Hit thanks
Sent from my Nexus 4 using xda premium
Try forgetting the access point and redo it.
Sent from my Nexus 4 using Tapatalk 4
andyabc said:
Try forgetting the access point and redo it.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
Hey man i tried this but did not work.
davinnwilliam said:
Try another network. Maybe it has a problem with your network. Hit thanks
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yes it works on other WiFi networks but does not mean the one I am having problems with is faulty cause other devices connect to it just fine. Not to mention it worked perfect on 4.2.2
Sent from my Nexus 4 using Tapatalk 2
JamesInsights said:
Hey man i tried this but did not work.
Yes it works on other WiFi networks but does not mean the one I am having problems with is faulty cause other devices connect to it just fine. Not to mention it worked perfect on 4.2.2
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Alright, what security type does the access point use?
Sent from my Nexus 4 using Tapatalk 4
andyabc said:
Alright, what security type does the access point use?
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
WPA2 PSK. Also I want to note that this is a second router connected to the main one by ethernet and used as an access point
Sent from my Nexus 4 using Tapatalk 2
JamesInsights said:
WPA2 PSK. Also I want to note that this is a second router connected to the main one by ethernet and used as an access point
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Have you tried checking the router settings?
Sent from my Nexus 4 using xda app-developers app
I had the same issue before 4.3 update. It was working fine after the update but today it happened again. I switched to static ip in my nexus wifi settings and its working fine. So i guess DHCP has the problem and im blaming nexus because everything else in the same network works fine.
nikolas7gr said:
I had the same issue before 4.3 update. It was working fine after the update but today it happened again. I switched to static ip in my nexus wifi settings and its working fine. So i guess DHCP has the problem and im blaming nexus because everything else in the same network works fine.
Click to expand...
Click to collapse
I have the same problem with my old generation nexus 7. New one works just fine, galaxy nexus - just fine, xperia s - also fine, macbook pro - fine. I can't blame the network. Something is messed up. I tried a factory reset (as I'm selling this one) and it didn't help. also after quite some time of trying it wrote "Avoided poor connection" under the name of my network, but I can't alter the "Avoid poor connections setting" from the setup wizard.
Any help is greatly appreciated.
I think the problem is DHCP too. I used to use WPA2 for my LAN. My Nexus 4 appears to not connect to those networks anymore.
macropp said:
I have the same problem with my old generation nexus 7. New one works just fine, galaxy nexus - just fine, xperia s - also fine, macbook pro - fine. I can't blame the network. Something is messed up. I tried a factory reset (as I'm selling this one) and it didn't help. also after quite some time of trying it wrote "Avoided poor connection" under the name of my network, but I can't alter the "Avoid poor connections setting" from the setup wizard.
Any help is greatly appreciated.
Click to expand...
Click to collapse
Tried to set a static IP address? And you could also playing with the WiFi frequency bands. Some reported they can't connect to WiFi on 5 GHz band. Could try the 2.4 GHz one instead.
In cases of weak signal, DHCP may fail when connecting. If this happens, move closer to the AP (stronger signal).
If you have 2 routers and use 1 as an access point, use the LAN (not WAN) port on the second router and disable the DHCP server on the same router. You can use the same SSID and float between them if the other settings match (encryption and password). Use 2 different channels as far apart as possible (like 1 and 11). On 2.4 GHz, only use channels 1 to 11. On 5 GHz, only use 36, 40, 44, 48, 149, 153, 157, 161, or 165. The other channels have FCC limitations in the US. Use WPA-2 only with CCMP (AES) encryption. WPA should only be used with TKIP, while WPA-2 should only be used with CCPM (AES). I have seen a lot of issues when mixed is used.
Hope this helps...
Thanks for the suggestions. While testing I was standing just beside my router, so no weak signal problem. What I did after many tries to connect was reinstall stock 4.3 but version which ended with the letter 'V'. I was unable to see my problematic android build version, because I was stuck at welcome screen. So the reinstall fixed it.

Categories

Resources