[Q] help wifi won't connect after upgrading to 4.3 - Nexus 4 Q&A, Help & Troubleshooting

Hello,
I'm hoping someone can suggest a fix, yesterday I upgraded to 4.3 using adb. I'm fully stock not rooted. today for some reason it won't connect to my home network. It's a cisco e2500 router and its on the 5ghz band. I tried setting different channels, turned off optimization....
what gives???

imoumni said:
Hello,
I'm hoping someone can suggest a fix, yesterday I upgraded to 4.3 using adb. I'm fully stock not rooted. today for some reason it won't connect to my home network. It's a cisco e2500 router and its on the 5ghz band. I tried setting different channels, turned off optimization....
what gives???
Click to expand...
Click to collapse
If i connect to the 2.4ghz band it works fine... wth

Seems like there is an issue with your router. Did you change anything recently in the router setting? Try restarting the router.
Sent from my Nexus 4 using Tapatalk 4 Beta

I had immediate problems with Wi-Fi after updating as well, I don't know what the new radio features but it turned out that a firmware update to my router had everything running smooth as butter again, actually better (a lot more reliable–YouTube app actually appears to buffer noticeably less and not break up, for example, downloads also initiate and complete more solidly) than it was under 4.2.2
ASUS RT-N66U

Nothing changed on the router i tried rebooting it also my Mac is still working fine
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Could my radio be corrupted?
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Tried sideloading again no help
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Bueller?
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I have the same problem, since the update to 4.3 does not connect to the 5Ghz band.
I'm back to 4.2.2 and not connect, does it damage my hardware nexus 4?

Hmm interesting
Sent from my Nexus 4 using Tapatalk 4 Beta

jujogeek said:
I have the same problem, since the update to 4.3 does not connect to the 5Ghz band.
I'm back to 4.2.2 and not connect, does it damage my hardware nexus 4?
Click to expand...
Click to collapse
I'm using an Asus AC66U at home and N66U at my office with no 5ghz connectivity issues.
Here's some things that might help you troubleshoot. Start by disabling the "avoid poor connections" feature in WiFi options. Install inssider or similar WiFi scanner to see if there is interference for your specific router config. Try removing the WiFi connection from your phone and reconfiguring.
Sent from my Nexus 4

comminus said:
I'm using an Asus AC66U at home and N66U at my office with no 5ghz connectivity issues.
Here's some things that might help you troubleshoot. Start by disabling the "avoid poor connections" feature in WiFi options. Install inssider or similar WiFi scanner to see if there is interference for your specific router config. Try removing the WiFi connection from your phone and reconfiguring.
Sent from my Nexus 4
Click to expand...
Click to collapse
Hi,
It's strange I have a similar problem. After upgrading to 4.3 my 5ghz connection came to a crawl. We are talking about 1.2-1.6 Mbps. But the 2.4 ghz was fine (35 Mpbs). Once I downgraded, re-writing the "radio" file, then the 5ghz connect was blazing fast again (50 Mbps). I'm convinced this has to do with the "radio" update, but I'm not sure what exactly.
Any suggestions? Currently I'm back on 4.2.2 as wifi speeds (PA rom) make more sense right now.
Thanks in advance!
-d

comminus said:
I'm using an Asus AC66U at home and N66U at my office with no 5ghz connectivity issues.
Here's some things that might help you troubleshoot. Start by disabling the "avoid poor connections" feature in WiFi options. Install inssider or similar WiFi scanner to see if there is interference for your specific router config. Try removing the WiFi connection from your phone and reconfiguring.
Sent from my Nexus 4
Click to expand...
Click to collapse
I tried all of the above, every combination, reset my router, there are no other 5ghz overlapping networks, at this point it is something to do with my install. I wonder if a factory wipe would help...

That's my exact setup (E2500' did you set the Wi-Fi frequency band to 5GHz only on the N4 and give the band a different SSID from the 2.4 GHz network?)! Try forgetting the current connection and setting it up again.

stevemw said:
That's my exact setup (E2500' did you set the Wi-Fi frequency band to 5GHz only on the N4 and give the band a different SSID from the 2.4 GHz network?)! Try forgetting the current connection and setting it up again.
Click to expand...
Click to collapse
yes the names are different, keep in mind the setup was working absolutely fine pre upgrade...

imoumni said:
yes the names are different, keep in mind the setup was working absolutely fine pre upgrade...
Click to expand...
Click to collapse
I'm pretty sure it's not your router setup and the radio upgrade, as I mentioned earlier. Try going back to stock 4.2.2 and see if you can connect
Sent from my Nexus 4 using xda app-developers app

Im not rooted should i just flash the 4.2.2 image?
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d00ds said:
I'm pretty sure it's not your router setup and the radio upgrade, as I mentioned earlier. Try going back to stock 4.2.2 and see if you can connect
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
If it were the radio software specifically, then logically 5ghz would be broken for everybody, which is not the case. Perhaps the issue is device data specific... There has to be a better solution than staying on 4.2.2.
Sent from my Nexus 7 using Tapatalk HD

I have with wifi problems too, but with 4.3 and 4.2.2 version. At home everything works fine, but at work phone connect to router, but no Internet (internet work only 1-2s). Other devises with this router works fine!

I have even a different issue. The phone is stuck at Obtaining IP Adress every time now. I downgraded to 4.2.2 and it's still doing the same thing. It does work if connected to a different router, but not to my main one. I haven't changed any router settings either.

Related

[Q] Wifi Issues?

After reading a bit it's seems to be a common issue on ICS and later. My device occasionally looses it's wifi connection, at which point I have to go to settings and turn the wifi off and on. Is there a better solution to this problem? My router is using WPA2-PSK and is on channel 7.
Wifi seems to stay on fine here, but I cannot connect to 5ghz, only 2.4ghz. Not sure if this is an issue or if the Wifi chip only supports 2.4 ghz.
Sent from my Nexus 7 using Tapatalk 2
it doesnt connect to 5ghz, unless theres a trick to it??? but use wifi analyzer and look for the strongest channel on ur wifi router to fix ur problem
Turn off multimedia support on your router if all else fails
Sent from my Nexus 7 using Tapatalk 2
5 GHz band is not supported
Sent from my Nexus 7
Yea I'm having trouble as well. I have a telus smart hub at home and it is super slow. Then when I use my hotspot on my Gnex from rogers, it runs fine, although this app takes awhile to load.
Tried playing with the settings, only think I couldn't find was the 5ghz and 2ghz.
Try some more playing tomorrow and look for different routers
Sent from my Galaxy Nexus using xda premium
Can I ask someone with nexus 7 to check if it connects with wifi AD-HOC network without problems?
I use my old LG gt540 as a 3g modem + wifi router, but it works only with ad-hoc. For example my HTC Sensation can't connect to such a network.
edit: NO, it does not connect with AD-HOC

Obtaining IP address after update to 4.3

Hi after updating to 4.3 connecting to my WiFi seems to just keep looping obtaining, authenticating, obtaining. This didn't happen in 4.2.2. Anyone know a fix?
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Try another network. Maybe it has a problem with your network. Hit thanks
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Try forgetting the access point and redo it.
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andyabc said:
Try forgetting the access point and redo it.
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Click to expand...
Click to collapse
Hey man i tried this but did not work.
davinnwilliam said:
Try another network. Maybe it has a problem with your network. Hit thanks
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Click to expand...
Click to collapse
Yes it works on other WiFi networks but does not mean the one I am having problems with is faulty cause other devices connect to it just fine. Not to mention it worked perfect on 4.2.2
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JamesInsights said:
Hey man i tried this but did not work.
Yes it works on other WiFi networks but does not mean the one I am having problems with is faulty cause other devices connect to it just fine. Not to mention it worked perfect on 4.2.2
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Alright, what security type does the access point use?
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andyabc said:
Alright, what security type does the access point use?
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Click to expand...
Click to collapse
WPA2 PSK. Also I want to note that this is a second router connected to the main one by ethernet and used as an access point
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JamesInsights said:
WPA2 PSK. Also I want to note that this is a second router connected to the main one by ethernet and used as an access point
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Click to expand...
Click to collapse
Have you tried checking the router settings?
Sent from my Nexus 4 using xda app-developers app
I had the same issue before 4.3 update. It was working fine after the update but today it happened again. I switched to static ip in my nexus wifi settings and its working fine. So i guess DHCP has the problem and im blaming nexus because everything else in the same network works fine.
nikolas7gr said:
I had the same issue before 4.3 update. It was working fine after the update but today it happened again. I switched to static ip in my nexus wifi settings and its working fine. So i guess DHCP has the problem and im blaming nexus because everything else in the same network works fine.
Click to expand...
Click to collapse
I have the same problem with my old generation nexus 7. New one works just fine, galaxy nexus - just fine, xperia s - also fine, macbook pro - fine. I can't blame the network. Something is messed up. I tried a factory reset (as I'm selling this one) and it didn't help. also after quite some time of trying it wrote "Avoided poor connection" under the name of my network, but I can't alter the "Avoid poor connections setting" from the setup wizard.
Any help is greatly appreciated.
I think the problem is DHCP too. I used to use WPA2 for my LAN. My Nexus 4 appears to not connect to those networks anymore.
macropp said:
I have the same problem with my old generation nexus 7. New one works just fine, galaxy nexus - just fine, xperia s - also fine, macbook pro - fine. I can't blame the network. Something is messed up. I tried a factory reset (as I'm selling this one) and it didn't help. also after quite some time of trying it wrote "Avoided poor connection" under the name of my network, but I can't alter the "Avoid poor connections setting" from the setup wizard.
Any help is greatly appreciated.
Click to expand...
Click to collapse
Tried to set a static IP address? And you could also playing with the WiFi frequency bands. Some reported they can't connect to WiFi on 5 GHz band. Could try the 2.4 GHz one instead.
In cases of weak signal, DHCP may fail when connecting. If this happens, move closer to the AP (stronger signal).
If you have 2 routers and use 1 as an access point, use the LAN (not WAN) port on the second router and disable the DHCP server on the same router. You can use the same SSID and float between them if the other settings match (encryption and password). Use 2 different channels as far apart as possible (like 1 and 11). On 2.4 GHz, only use channels 1 to 11. On 5 GHz, only use 36, 40, 44, 48, 149, 153, 157, 161, or 165. The other channels have FCC limitations in the US. Use WPA-2 only with CCMP (AES) encryption. WPA should only be used with TKIP, while WPA-2 should only be used with CCPM (AES). I have seen a lot of issues when mixed is used.
Hope this helps...
Thanks for the suggestions. While testing I was standing just beside my router, so no weak signal problem. What I did after many tries to connect was reinstall stock 4.3 but version which ended with the letter 'V'. I was unable to see my problematic android build version, because I was stuck at welcome screen. So the reinstall fixed it.

5 ghz WiFi no Longer works 4.3?

I just setup a 5.0 ghz wifi router today. My nexus 4 doesn't seem to be able to connect to it now that I am running 4.3. I can see the ssid. I type in my password WPA2 and it reports saved under the network ssid. However no matter how many times I tap it, it never actually connects. I tried everything from restarting to flashing 4.3 again. Nothing helps.
I read several threads and reports about people experiencing slow speeds on 5 ghz after the 4.3 update but no one seems to mention not being able to connect at all. Some posts suggested that it works for them if they remove their router's password but I don't want to do that. I'm wondering if anyone has been able to use WPA2 and be on 4.3 successfully.
It's not a network or router issue. The router works perfectly with every other 5 ghz device that I have.
try changing the channel on the 5Ghz network, as some phones/tablets are quite fussy about what channel they work on!
lazer155 said:
I just setup a 5.0 ghz wifi router today. My nexus 4 doesn't seem to be able to connect to it now that I am running 4.3. I can see the ssid. I type in my password WPA2 and it reports saved under the network ssid. However no matter how many times I tap it, it never actually connects. I tried everything from restarting to flashing 4.3 again. Nothing helps.
I read several threads and reports about people experiencing slow speeds on 5 ghz after the 4.3 update but no one seems to mention not being able to connect at all. Some posts suggested that it works for them if they remove their router's password but I don't want to do that. I'm wondering if anyone has been able to use WPA2 and be on 4.3 successfully.
It's not a network or router issue. The router works perfectly with every other 5 ghz device that I have.
Click to expand...
Click to collapse
This just started happening to me as well. I was away from my normal WiFi networks for a couple weeks and also updated to 4.3 and had to reboot the phone once or twice. Now I can't connect to any 5 GHz networks. I've tried 3 different networks that were all set up on my phone previously. I've tried "forgetting" them, turning off WiFi and then turning it back on, rebooting the phone, no difference.
On some networks, my phone doesn't see the 5 GHz band at all and on others it shows up until I try to connect; then it disappears.
Android 4.3 just seems to be another piss-poor update in a tremendous string of crappy software "upgrades" for me: Win8, Intel Centrino 6235, Google Maps, Hangouts. Quite the string of bad luck. It's like the world is telling me I need to buy Apple...
Drop the channel down to 36. All shall work then. This issue is in the note 2 and note 8
As well.
Sent from my Nexus 4 using Tapatalk 2
hematose said:
This just started happening to me as well. I was away from my normal WiFi networks for a couple weeks and also updated to 4.3 and had to reboot the phone once or twice. Now I can't connect to any 5 GHz networks. I've tried 3 different networks that were all set up on my phone previously. I've tried "forgetting" them, turning off WiFi and then turning it back on, rebooting the phone, no difference.
On some networks, my phone doesn't see the 5 GHz band at all and on others it shows up until I try to connect; then it disappears.
Android 4.3 just seems to be another piss-poor update in a tremendous string of crappy software "upgrades" for me: Win8, Intel Centrino 6235, Google Maps, Hangouts. Quite the string of bad luck. It's like the world is telling me I need to buy Apple...
Click to expand...
Click to collapse
yeah wait till tomorrow.. you might well see a "crappy updrage" of apple...
OP: changing channles fixed it for me..
Same boat. Tried low and high channels. It does see it. CM10.2.
In my case I do not see 5 ghz network at all. I set it to be on chanell 44 (20 Mhz), no security - still the same issue.
Also I realized, that even if in Wifi Advanced setting I set "5 ghz only" I still see 2.4 chanells.
I am running latest stock 4.3, no root.
4.2.2 same config worked ok.
5 GHz works fine for me. Do radio firmwares also effect Wi-Fi and Bluetooth?
Sent from my Nexus 4 using xda app-developers app
I was having the issue. None of my devices were connecting. All on 4.3. But I rebooted the router and it's been all good since. It may have changed its channel though. It's set to auto channel. But all my devices connect no problem. Using 40mhz and n only since AC not supported on nexus 4.
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lopezk38 said:
5 GHz works fine for me. Do radio firmwares also effect Wi-Fi and Bluetooth?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I'm pretty sure it's the kernel, unless LG does it differently than HTC.
lopezk38 said:
5 GHz works fine for me. Do radio firmwares also effect Wi-Fi and Bluetooth?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
What happening if you go to wifi settings , advanced and select Wifi Band - 5 ghz only ? Do you still see 2.4 AP's ? In my case, I do. In 4.2.2 I did not.
polzovotel said:
What happening if you go to wifi settings , advanced and select Wifi Band - 5 ghz only ? Do you still see 2.4 AP's ? In my case, I do. In 4.2.2 I did not.
Click to expand...
Click to collapse
I see only 5 GHz APs
lopezk38 said:
I see only 5 GHz APs
Click to expand...
Click to collapse
Interesting - as I am still get 2.4 AP's. I used a factory default images for JWR66Y to un-root and get full stock (only bootloader remains unlocked).
And even with full stock , un-rooted I got the same problem. I was using Purity ROM with Franco kernel before that - with the same problem.
polzovotel said:
Interesting - as I am still get 2.4 AP's. I used a factory default images for JWR66Y to un-root and get full stock (only bootloader remains unlocked).
And even with full stock , un-rooted I got the same problem. I was using Purity ROM with Franco kernel before that - with the same problem.
Click to expand...
Click to collapse
I did some more tests, and I found that immediate after reboot, I can see my 5Ghz network AP, even connect to it.
However, after few hours it was inaccessible. Also, nerveless what I do, if I select to use only 5Ghz band I still see 2.4Ghz AP's. No idea why.
Both my N4 and my N7 (2013) won't connect to my router when it is using WPA encryption. My N10 is fine though. I have had to lower encryption on one frequency band to WEP - which I'd rather not do, but it is the only way I could get it to connect.
It seems sensitive to brands of router, as both devices connect to my work network fine and that also uses WPA encryption.
My home router is a TP-Link Archer C7.
Sent from my Nexus 4 using xda app-developers app
Hi,
I have this issue logged with Google at the moment regarding the 5Ghz issue. They are fully aware of it and say numerous customers have been affected - their original solution to me was to downgrade to 4.2 and lose my warranty. When I said won't do that they offered RMA which 2 weeks later I'm still waiting for them to sort.
According to Google just because other devices work on 5Ghz doesn't mean the Nexus 4 will, so I can't how they can sell it stating it works with 5Ghz when it doesn't.
Also have post here
update: received my replacement phone on 21/09/13 and this is running 4.2.2 and connects to my 5Ghz without any issues - done a side-by-side video of the faulty phone running 4.3.3 and sent this to Google - I have told them it was working fine before update

Nexus 4 Broken 5Ghz Wifi

I therefore conclude that my 5ghz WiFi antenna is broken. Reverted to both stock 4.2.2 and 4.3. Tried custom ROMs, different radios, but it won't connect anymore. Anybody else have the same problem?
Sent from my Nexus 4 using Tapatalk 4
jonahmt21 said:
I therefore conclude that my 5ghz WiFi antenna is broken. Reverted to both stock 4.2.2 and 4.3. Tried custom ROMs, different radios, but it won't connect anymore. Anybody else have the same problem?
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
Have you double checked ALL router settings?
username8611 said:
Have you double checked ALL router settings?
Click to expand...
Click to collapse
its the same setting as before and all my other 5ghz devices connect with no problems. also tried different channels like 36, 44, 48. i also have 5ghz at work but that doesnt work too anymore. my workmates n4's connect just fine.
jonahmt21 said:
its the same setting as before and all my other 5ghz devices connect with no problems. also tried different channels like 36, 44, 48. i also have 5ghz at work but that doesnt work too anymore. my workmates n4's connect just fine.
Click to expand...
Click to collapse
I just got a new belkin 1200 AC router and though I can see the 5ghz network, when I try to connect it disappears. So, the 2.4ghz seems to work fine. I did run into this at a restaurant that had both options and the 5ghz never gave me a signal, but that was months ago and might have been prior to CM10.2?
On my N4 Wi-Fi work only on 2,4 Ghz band
could mine also be broken? it suddenly slowed down out of nowhere
Just tested my Nexus 4 (CM10.2 Nightly, AK v0.51) with Liksys WRT320N and WRT610N, have connect on 2.4Ghz/5.0Ghz on both routers.

[Q] Nexus 4 does not connect to 5GHz Wi-Fi network

Hi,
I have both a 2.4GHz and a 5GHz Wi-Fi network, but for some reason my Nexus 4 can't find my 5GHz network. Anyone know of any solutions? I'm running Android 5.0.1 stock.
tykate said:
Hi,
I have both a 2.4GHz and a 5GHz Wi-Fi network, but for some reason my Nexus 4 can't find my 5GHz network. Anyone know of any solutions? I'm running Android 5.0.1 stock.
Click to expand...
Click to collapse
Under advanced in wifi settings change the wifi frequency to 5ghz and see if you can see your network
Sent from my Nexus 7 using Tapatalk
Warbuff said:
Under advanced in wifi settings change the wifi frequency to 5ghz and see if you can see your network
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Hmm, still wasn't able to get it to work.. I've reset both my modem and my router as well, no luck.
This might be a lollipop issue, as i remember reading somewhere that lollipop has issues with 5GHz Wi-Fi bands. If you are willing, you can try downgrading to 4.4.4 KitKat and giving it a shot.

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