Touch screen stutter - Galaxy Note 3 Q&A, Help & Troubleshooting

Greetings.
I have tried to look in Note 3/troubleshooting forum to find a solution to my problem but I failed to find any.
Images are better than words so here we go
https://www.youtube.com/watch?v=Bczojn-c4LU&feature=youtube_gdata_player
Many thanks
Sent from my SM-N900W8 using XDA Premium 4 mobile app

Hey!
More details, all this happened while I was rooted. I spilled ice tea on it which I quickly dry with tissue but I did the mistake to put everything close to the window for the wind to blow on it. It was cold. After a while I turned it on but notice the stutter problem. I shut it off and put it in rice for more than 1 day. It didnt fix the issue at the time the update of VLUBMJ4 came so once I did it problem dissapeared. Till now that I decided to root again. (kingoroot) then problem restarted. So i reflash back official stock and so far so good...
Sent from my SM-N900W8 using XDA Premium 4 mobile app

Related

Wet vibrant

dropped it in the toilet. Took forever to get it up and running just to post this but its almost up to speed again. I was bootlooping like crazy over and over again hours after i pulled it out of its rice bath, which at least shows ots able tk power on. I held up and down on the bootloop until it popped into recovery, so i wiped everything-reinstalled trigger build 17-glitch-gapps. Now the color is completely effed up. Everything has etches of red in it. If i hit the power button to shut off the screen, it is completely snowed out when i turn it back on. I can live with these problems til i get a new phone. Wifi works but can u tell me if my antennae **** the bed because i have no service whatsoever now. No calls. No messages. No bars. Nothing. Can u guys help me out, or can wifi calling work if im supposed to have service and which rom it will work with, even if thats a possibility for me? Its a sad day for me guys.
Sent from my SGH-T959 using xda premium
Sounds like the board shorted out .
sent from unlocked rooted atrix.
Try Oding or keep trying to dry it out or try to turn white strip back to white an replace
Sent from my SGH-T959 using XDA App
Here's a simple tech tip. You throw it in a bag of uncooked rice for a day as soon as the problem happens and do NOT turn it on till it had time to pull the moisture. Then once you turn it on you store it in a Ziploc bag with silica in it.. for as long as you can.
I've fixed about 10 phones that way for friends. You turned it on, now you're screwed, but next time this would have certainly worked.
Sent from my NookColor using Tapatalk
Tech tip: uncooked rice, then if your like me, take phone apart and drop certain pieces in the highest percent alcohol you can find ... if vodkas the highest you can find, youre not like me.
Sent from a cell tower to the XDA server to you.
younix258 said:
Tech tip: uncooked rice, then if your like me, take phone apart and drop certain pieces in the highest percent alcohol you can find ... if vodkas the highest you can find, youre not like me.
Sent from a cell tower to the XDA server to you.
Click to expand...
Click to collapse
And if you're like ME.. vodka got you in trouble in the first place. I drunkenly spilled most of a mixed drink thru an iPhone 3g, Spilled an entire glass of wine on my MacBook keyboard.. and got drunk with a hammer and my last vibrant(that was the dumbest by far)
If it isn't water, like my rum+iPhone or wine+MacBook scenario then high alcohol wipes and a can of air(blow out tight items like Michael/speakers) are the best way to go.. only my vibrant didn't survive my abuse(hammers are VERY effective)
Sent from my NookColor using Tapatalk
U think if i odin'd back that i would get my reception back or is it that i fried my hardware?
Sent from my SGH-T959 using xda premium
Um its possible you just ****ed your imei... theres a guide to ggetting it back in the dev section. It says how to know (i dont remember how).
Sent from a cell tower to the XDA server to you.
I was in the movie theatre and got an old text from my gf!!!
I may have hope left if anyone can help me? I went home and flashed kb5 to see if it would come back to no avail. Help???
Please.
Sent from my SGH-T959 using xda premium
Your problem is simple. You stopped it in a goddamn toilet.
Sent from my SGH-T959 using xda premium
TheSneakerWhore said:
Your problem is simple. You stopped it in a goddamn toilet.
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
*Dropped
/Ftfm
Sent from my SGH-T959 using xda premium

Reboots when banged

Sorry couldn't find info via google.
I've been having random reboots, but have discovered its when I put my phone down onto my desk or put it in my pocket. It seems to restart whenever it gets banged (even quite light taps)... Any idea what this could be and how to fix? Loose battery maybe?
Thanks in advance.
Yes sounds like a loose battery
Sent from my MB526 using xda app-developers app
put a piece of paper between battery and back cover
Sent from my MB525 using xda app-developers app
Thanks yeah. Lol, a bit of a business card on top of the battery seems to have solved it.

My n4 died while I was sleeping!

Yep, I woke up to a completely unresponsive nexus 4. Tried charging it and nothing happens. Also tried holding the power button, using the bootloader, but nothing will make this phone turn on.
Noticed just a little while ago that the lense for the camera and flash have collected moisture inside. Could running the phone on battery until it ran out of power create moisture in the phone?
Sounds kinda crazy, but it's the only thing I can think of. There is no other reason why the phone would have moisture on the inside. It wasn't raining, nothing in my apartment is wet, and neither is the outside of the phone.
Was using stock rooted with matrix 2.0 kernel.
Update:
The moisture inside dried out so I tried powering the phone on and again it did nothing. Then I plugged it in and the led indicator turned solid red.
I didn't know what that meant so I called tech support and that guy was even more clueless than I was. He hasn't even heard of the blinking red led that some people from this forum got after running antutu overclocked, but at least they can return to stock and relock the bootloader.
He said I could get it replaced, but idk if they're gonna give me grief over being unlocked and rooted.
Update 2:
Now the red led no longer lights up when charging. The phone powers on and everything functions except the screen. Even the buzzing from the ear speaker is there like it was when the screen functioned.
I powered it down now in hope that it will work later tonight.
Does anyone have an idea of what could have caused this?
Sent from my LG-P920 using xda app-developers app
Oh man sorry to hear and see that. Maybe something burnt out inside and the smoke couldn't escape causing condensation? I dunno, but hope it gets sorted out..
Sent from my Nexus 4 using xda app-developers app
There is a similar problem with nexus 7 running android 4.2 .. What that required for correction was holding the power button for 30 or more seconds .. I repeat 30 or more seconds and not mere 5 or 10 seconds . that trick worked for me .. Just give it a try
Sent from my Nexus 7 using xda app-developers app
I already tried that. For now I think I'll have to just let it dry.
I would still like to know why only the inside of the phone has moisture and nothing else.
Sent from my LG-P920 using xda app-developers app
blitz911 said:
Oh man sorry to hear and see that. Maybe something burnt out inside and the smoke couldn't escape causing condensation? I dunno, but hope it gets sorted out..
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the wishful thinking, but I don't know how I'm gonna get it replaced if I can't return to stock and lock the bootloader.
Sent from my LG-P920 using xda app-developers app
If it isn't even turning on that might not even be a problem how would they know if rooted
Sent from my Nexus 4 using xda app-developers app
True. I say you put it in an airtight container with some dessicant and see if that helps the moisture. If not, give it a shot and send it back. Sorry to see that happened to a brand new phone.
Spunky_Monkey said:
Does anyone have an idea of what could have caused this?
Sent from my LG-P920 using xda app-developers app
Click to expand...
Click to collapse
Looks like somebody touched your phone with wet hands while you were asleep? Lol.
PoisonWolf said:
Looks like somebody touched your phone with wet hands while you were asleep? Lol.
Click to expand...
Click to collapse
I don't think so, it's just me and my girlfriend here and we were both sleeping. I don't think that would harm the phone either. Anyway, the outside of the phone was completely dry the whole time. No other areas are affected.
The phone I'm using now is an lg thrill and it's been through rain, snow, left outside and it still works. I don't understand why the n4 would do this just by sitting next to my bed.
Sent from my LG-P920 using xda app-developers app
Spunky_Monkey said:
I don't think so, it's just me and my girlfriend here and we were both sleeping.
Click to expand...
Click to collapse
Santa Claus came early
In all seriousness, did you take it in a moist room like your bathroom? Or outside on a rainy day?
what about the bag o' rice trick?
Humidifier running? Was it on the night stand maybe next to a cold drink that could've had some condensation? Was the room exceptionally cold (maybe that combined with the warmth of the phone caused the condensation?)?
Really weird. Hope you get it sorted. Chances are though, if it shut off because of the condensation, it probably burnt something out. Generally, if it's off and gets wet, you have a better chance of it surviving than when it gets wet and shuts off.
Could it be a battery leak?
Update:
The moisture inside dried out so I tried powering the phone on and again it did nothing. Then I plugged it in and the led indicator turned solid red.
I didn't know what that meant so I called tech support and that guy was even more clueless than I was. He hasn't even heard of the blinking red led that some people from this forum got after running antutu overclocked, but at least they can return to stock and relock the bootloader.
He said I could get it replaced, but idk if they're gonna give me grief over being unlocked and rooted.
Sent from my LG-P920 using xda app-developers app
Nuu~ said:
Santa Claus came early
In all seriousness, did you take it in a moist room like your bathroom? Or outside on a rainy day?
Click to expand...
Click to collapse
Nope, it was dry in my pocket all day. I even got good battery life at
4hr screen on and ~14hr total. I left it unplugged next to my bed with nothing next to it to see how much longer it would last.
nexgoose said:
what about the bag o' rice trick?
Click to expand...
Click to collapse
I just wrapped it up and set it above a warm heater. Seems to have worked good.
Mi|enko said:
Humidifier running? Was it on the night stand maybe next to a cold drink that could've had some condensation? Was the room exceptionally cold (maybe that combined with the warmth of the phone caused the condensation?)?
Really weird. Hope you get it sorted. Chances are though, if it shut off because of the condensation, it probably burnt something out. Generally, if it's off and gets wet, you have a better chance of it surviving than when it gets wet and shuts off.
Click to expand...
Click to collapse
It was on the night stand, but nothing liquid was nearby. And my room is always at a constant temperature. Neve had any problems b4 with condensation.
It did have a low battery when I went to sleep and I left it to see what kind of battery drain it would have by morning. I thought only the battery was dead at first, but it's been on the charger now for about 15 min now with the solid red led.
stankyou said:
Could it be a battery leak?
Click to expand...
Click to collapse
I don't want to open it and find out if there's a chance it can get replaced.
Sent from my LG-P920 using xda app-developers app
Did you have a wet application screen protector?
Sent from my Nexus 4 using Tapatalk 2
frigidazzi said:
Did you have a wet application screen protector?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
No screen protector or case, just the bare phone.
Sent from my LG-P920 using xda app-developers app
It would be my guess too that the battery is leaking and just RMA it. As it doesn't power up they will never know you rooted it and they will most likely just trash it.
OP updated.
The phone powers on now and everything functions except the screen.
Sent from my LG-P920 using xda app-developers app

My LED Flash bulb went out...

Disappointed in the quality. I'm 90% sure it's physically out, but let's see if there's any way to troubleshoot.
Basically, was working fine initially, but it is not something I often use camera/camera flash. I found a thread about the hidden "torchlight" setting so that holding up on the volume when the screen is off turns on the light of X amount of seconds. It was working fine, but then yesterday I saw that it wasn't working.
I didn't think much of it, maybe some app I downloaded caused a conflict. But I just tried it with the camera flash and other flashlight apps and I get no light at all.
Any suggestions? Or am I going to have to deal with VZW.
Had the same problem. Camera flash and flashlight app stopped working. Tried different apps no help. Rebooted the phone and all is working now. Mine is still stock, not rooted
Sent from my SM-N900V using XDA Premium 4 mobile app
ContractorDude said:
Had the same problem. Camera flash and flashlight app stopped working. Tried different apps no help. Rebooted the phone and all is working now. Mine is still stock, not rooted
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That did it, thanks. Still wonder why this happened though
Idk but don't get me wrong I came from a Note2 to the Note 3 and I absolutely love this phone but there's quite a few little bugs I've noticed. We definitely need a software update! Idk if u guys experienced it yet but a few times now I had all my apps that were in folders I made just get completely thrown out of them. At first I thought it was just with 3rd party launchers but then it happened once with TW too. I am not rooted either.
Sent from my SM-N900V using Tapatalk
I believe there has been a small software update to the Canadian and European note 3's. We should get that soon enough. Overall though a great phone
Sent from my SM-N900V using XDA Premium 4 mobile app

Screen wake during call

Something weird is happening during a phone call. While I'm talking I'll pull the phone away from my head and the screen won't turn on, ever. Even when I want to end the call I have to press the power button and then end call after the screen turns on. Doesn't matter what ROM I'm on. Also a buddy who isn't even rooted has the same problem. I'm hoping it just a stupid setting.
Any ideas?
Sent from my SM-N900V using Tapatalk
Same problem here.. even on a fresh room install.. so I'm afraid it is not a settings issue
Sent from my SM-N900V using xda app-developers app
Do you guys have a case for it? Maybe the sensor is covered somehow.
Sent from my SM-N900V using Tapatalk
Yes I have a case but I had the case since I got the phone and it only recently started doing this
Sent from my SM-N900V using Tapatalk
Took the case off and tried nothing. Does it go by a light sensor or the gyro?
Sent from my SM-N900V using Tapatalk
No case here either. Very strange
Sent from my SM-N900V using xda app-developers app
Mine started do this as well. After phone call pull the phone away and have to hit power button to turn screen on.
Sent from my SM-N900V using XDA Premium 4 mobile app
Happened to me and I found the solution on another thread. Sounds stupid but it worked for me. Blow into the ear piece. I used a compressed air spray can but it may work with just your mouth. Apparently some dust gets in front of the proximity detector inside the phone next to the ear piece. This removed it. Give it a shot.

Categories

Resources