Database Users

[Q] Software Update HELP

Sorry if im posting a tread that has already been up but I am new to the Android world and need help. I recently got a Galaxy S4 and after a month I rooted the phone. I didn't do much but use the Root for freedom only and then found out that I can't get OTA updates since my device is modified. So i unrooted my phone and tried to do a software update and it still says my phone has been modified. therefore i backed up all my data and did a factory reset. as soon as the factory reset was done the first thing i did was check for a system update and it still says my phone is modified and can't receive any updates. I am so confused and need help. I really want to be able to get software updates and even if there is none currently i still wish to receive them in the future. someone please help. and sorry if i reposted a thread.

exshadowz said:
Sorry if im posting a tread that has already been up but I am new to the Android world and need help. I recently got a Galaxy S4 and after a month I rooted the phone. I didn't do much but use the Root for freedom only and then found out that I can't get OTA updates since my device is modified. So i unrooted my phone and tried to do a software update and it still says my phone has been modified. therefore i backed up all my data and did a factory reset. as soon as the factory reset was done the first thing i did was check for a system update and it still says my phone is modified and can't receive any updates. I am so confused and need help. I really want to be able to get software updates and even if there is none currently i still wish to receive them in the future. someone please help. and sorry if i reposted a thread.
Click to expand...
Click to collapse
To get the ota update ur should be in official state and for that now
U need to flash stock firmware back to phone using Odin
Use link in my signature to get firmware it's for I9500 / I9505 download and flash it using Odin
And once u flash it reset the device from the phone settings and reboot ur phone will be complete stock status official no root and should be able to recieve Ota also
.

123hiten said:
To get the ota update ur should be in official state and for that now
U need to flash stock firmware back to phone using Odin
Use link in my signature to get firmware it's for I9500 / I9505 download and flash it using Odin
And once u flash it reset the device from the phone settings and reboot ur phone will be complete stock status official no root and should be able to recieve Ota also
.
Click to expand...
Click to collapse
If I flash the stock rom will it delete all my apps and data and stuff i have on the phone?

exshadowz said:
If I flash the stock rom will it delete all my apps and data and stuff i have on the phone?
Click to expand...
Click to collapse
It wont delete any apps or data u have till u reset
I suggest take a backup using titanium backup or mybackup pro
and then flash stock and u should reset the device its ideal for error free exprnce

[Q] Samsung Kies issues

Obviously, kies is a **** piece of software. My phone connected once, where I did a full backup, and proceeded to restore stock mf3 firmware through Odin, which worked fine. Now...I cannot connect to Kies to update to Android 4.3. It comes up in explorer and everything works fine, but i get "Connecting" in Kies and then an unsupported device message. Any known fixes?

Is 4.3 worth losing SafeStrap?
Sent from my SGH-I337 using Tapatalk

HeDsh0t said:
Obviously, kies is a **** piece of software. My phone connected once, where I did a full backup, and proceeded to restore stock mf3 firmware through Odin, which worked fine. Now...I cannot connect to Kies to update to Android 4.3. It comes up in explorer and everything works fine, but i get "Connecting" in Kies and then an unsupported device message. Any known fixes?
Click to expand...
Click to collapse
Kies works just fine if you use it for what it is intended for. If it connected to your phone before, but will not now it is because something on your phone or your PC changed not Kies. Also, Kies does not have the 4.3 firmware yet, so it wouldn't update your phone anyway. You either have to get the OTA or side load the update. It sounds to me like you have a driver issue, but it's definitely something on your side if it connected before.

HORiZUN said:
Is 4.3 worth losing SafeStrap?
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
To be honest, Im not sure what that is. I rooted my phone on mf3 firmware, and couldnt unlock my bootloader, unless I would install Echoe 4.3 rom, but cant install a custom recovery.

Find the sticky in the general section about SafeStrap for MF3 firmware before you update the device to 4.3. You may change your mind.
Sent from my SGH-I337 using Tapatalk

HORiZUN said:
Is 4.3 worth losing SafeStrap?
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
scott14719 said:
Kies works just fine if you use it for what it is intended for. If it connected to your phone before, but will not now it is because something on your phone or your PC changed not Kies. Also, Kies does not have the 4.3 firmware yet, so it wouldn't update your phone anyway. You either have to get the OTA or side load the update. It sounds to me like you have a driver issue, but it's definitely something on your side if it connected before.
Click to expand...
Click to collapse
I have no idea what I could be doing wrong, it seems 90% of people have issues with this poorly coded software.

HeDsh0t said:
I have no idea what I could be doing wrong, it seems 90% of people have issues with this poorly coded software.
Click to expand...
Click to collapse
90% of the people are not using it correctly. Like I said, it works just fine for what it is intended for. It was not intended to use on a phone that has been modified or changed in any way other than factory specs for any reason. It is not supposed to re-flash firmware on a phone that was messed up modifying in any way...that includes rooting. So if you are trying to use Kies for any reason, and do not have a 100% stock phone, it is already user error. Also, the correct drivers need to be installed for it to work.

scott14719 said:
90% of the people are not using it correctly. Like I said, it works just fine for what it is intended for. It was not intended to use on a phone that has been modified or changed in any way other than factory specs for any reason. It is not supposed to re-flash firmware on a phone that was messed up modifying in any way...that includes rooting. So if you are trying to use Kies for any reason, and do not have a 100% stock phone, it is already user error. Also, the correct drivers need to be installed for it to work.
Click to expand...
Click to collapse
I AM 100% stock, thats the thing. It actually worked when i was rooted, and now that I am on stock, it doesn't work

HeDsh0t said:
I AM 100% stock, thats the thing. It actually worked when i was rooted, and now that I am on stock, it doesn't work
Click to expand...
Click to collapse
Also, MF3 was never on Kies either so I'm not sure if it would make a difference or not. Plus, you can always try Kies3 and see if it will connect.

scott14719 said:
Also, MF3 was never on Kies either so I'm not sure if it would make a difference or not. Plus, you can always try Kies3 and see if it will connect.
Click to expand...
Click to collapse
Looked into safestrap...might do that and flash a custom Echoe rom at 4.3

But really, what is wrong with Kies. Coming from a rooted S4 to a stock S5, Kies is shameful. The user need file access!

Wifi Broke after OTA MK2 Update

My wifi is grayed out and i cannot connect to wifi
from reading other threads, I think i have to flash the firmware or modem in order to fix this, but i cannot find the firmware or modem files for my phone nor am i sure if i could use the firmware or modem from a different carrier =S
please help. thanks
idk if this is necessary info but i was rooted before the update and currently rooted after the update

smithilberry said:
My wifi is grayed out and i cannot connect to wifi
from reading other threads, I think i have to flash the firmware or modem in order to fix this, but i cannot find the firmware or modem files for my phone nor am i sure if i could use the firmware or modem from a different carrier =S
please help. thanks
idk if this is necessary info but i was rooted before the update and currently rooted after the update
Click to expand...
Click to collapse
You generally can't take an OTA update with root without fubaring something. Try to flash this file in odin v. 1.85 http://samsung-updates.com/device/?id=SPH-L720&details=Galaxy_S_4_Sprint
This is stock no root and SHOULD fix your problems.
Sent from my Nexus 7 using XDA Premium 4 mobile app

imbmiller said:
You generally can't take an OTA update with root without fubaring something. Try to flash this file in odin v. 1.85 http://samsung-updates.com/device/?id=SPH-L720&details=Galaxy_S_4_Sprint
This is stock no root and SHOULD fix your problems.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
oooooohhhhhh, ****... ok.... thank you.... i also realized i posted in the wrong section... i have a verizon not sprint

BTW, it didnt work =/

Same issue!
I'm currently having this same exact problem! I rooted my phone for the first time a few months back and all went very smoothly. I then tried to unroot it to install the update but ended up having to wipe my phone and I somehow deleted the update ZIP file. So I couldn't find any solution to my issue (although, I hadn't really looked into it as much as I'd have like to). But all failed and I ended up speaking with Samsung Tech Support at a Best Buy yesterday. They flashed the update onto my phone for me and all was well until I realized my wifi was no longer working. Whenever I try to push the wifi button it selects but automatically deselects right after. Even when I go into the settings, it's greyed out. I'm in the process of downloading the stock firmware and I am going to flash that and hopefully all will be solved. Will update when I see results!

etbrannon said:
I'm currently having this same exact problem! I rooted my phone for the first time a few months back and all went very smoothly. I then tried to unroot it to install the update but ended up having to wipe my phone and I somehow deleted the update ZIP file. So I couldn't find any solution to my issue (although, I hadn't really looked into it as much as I'd have like to). But all failed and I ended up speaking with Samsung Tech Support at a Best Buy yesterday. They flashed the update onto my phone for me and all was well until I realized my wifi was no longer working. Whenever I try to push the wifi button it selects but automatically deselects right after. Even when I go into the settings, it's greyed out. I'm in the process of downloading the stock firmware and I am going to flash that and hopefully all will be solved. Will update when I see results!
Click to expand...
Click to collapse
an FYI to you and everyone else, i ended up doing a factory restore (something I was trying to avoid) and it fixed it... i do not know if there is any other way but it def fixed it for me... good luck

Could anybody tell me how to fix my wifi ? i've been having the exact same problem. how to i do a complete reset/restore?? or is there a fix?

[Q] Verizon Note 3 OTA update fails - Help Please!

Verizon - Samsung Galaxy Note 3 - White
I have been trying to update the the latest OTA firmware update, but I am having troubles. I am sorry if this is a repeat post or this has already been solved, I did do a pretty extensive search for my problem before I made this post.
MI9 to MJ7
Status: Update failed
Code: 404
I have included 2 screenshots below with the problem I am having. I am not currently rooted, I did not trigger Knox, and it is still not working after the third factory data reset.
Does anyone out there have any ideas as to why this is broken and what I can do to fix it?

When you plug your phone into a computer, a folder pops up with some folders and some files. One of the files is a program from Verizon. I do not recall the name at the moment. But if you double click on it, it will install a program on your computer that will help you install firmware through your computer. Try updating with that. Just follow the prompts. And let us know if updates you to the current firmware, or if you're still having problems.
♢NoteIII♢

Since you are not rooted download Kies 3. It's a Samsung utility. Download it and install it on your computer and that should get you on the latest and greatest. I did it on my windows pc with both updates. Current being MJE.
Then if you want to root later you can with Kingo app.
---------- Post added at 09:38 AM ---------- Previous post was at 09:36 AM ----------
LeftyGR said:
When you plug your phone into a computer, a folder pops up with some folders and some files. One of the files is a program from Verizon. I do not recall the name at the moment. But if you double click on it, it will install a program on your computer that will help you install firmware through your computer. Try updating with that. Just follow the prompts. And let us know if updates you to the current firmware, or if you're still having problems.
♢NoteIII♢
Click to expand...
Click to collapse
There's also Odin if you are familiar with that

Harleydroid said:
●
Click to expand...
Click to collapse
I am. But I wasn't sure how deep to go with him. And my suggestion was easier for someone who wasn't familiar with kies or odin. ( just in case he is not familiar with kies or odin). It is his first post on XDA
♢NoteIII♢

LeftyGR said:
I am. But I wasn't sure how deep to go with him. And my suggestion was easier for someone who wasn't familiar with kies or odin. ( just in case he is not familiar with kies or odin). It is his first post on XDA
♢NoteIII♢
Click to expand...
Click to collapse
Oh my fault LeftyGR I meant to quote his post. I think we were replying about the same times there.

Thanks and Update
I tried forcing the update through the pc using the Verizon Wireless software, and had no luck. It fails at 66% exactly when my phone switches to ODIN Mode and says Downloading... - Did not trigger KNOX - 0x0 in both rows.
My next step is to try Samsung Kies3 and see my luck with it. I will post an update with the results.
I want to thank everyone for the information. I had not heard of Kies did see Odin mentioned but it looks a little involved.
Credentials and Thoughts:
I have some experience with root and custom roms from Droid 1, Droid 3. I rooted my Note 3 in October 2013, so I may have missed the first OTA update that was so minor, it didn't get a build number. I have a feeling that my problem is that I am trying to go from update 0 to update 2 while skipping minor update 1. With no build number, I don't know how to tell if that is the problem. Is there a stock rom I could install, that has the newest update? I already backed up everything and wiped so, it doesn't hurt to go one step further.
Thanks again.

SacJester said:
I tried forcing the update through the pc using the Verizon Wireless software, and had no luck. It fails at 66% exactly when my phone switches to ODIN Mode and says Downloading... - Did not trigger KNOX - 0x0 in both rows.
My next step is to try Samsung Kies3 and see my luck with it. I will post an update with the results.
I want to thank everyone for the information. I had not heard of Kies did see Odin mentioned but it looks a little involved.
Credentials and Thoughts:
I have some experience with root and custom roms from Droid 1, Droid 3. I rooted my Note 3 in October 2013, so I may have missed the first OTA update that was so minor, it didn't get a build number. I have a feeling that my problem is that I am trying to go from update 0 to update 2 while skipping minor update 1. With no build number, I don't know how to tell if that is the problem. Is there a stock rom I could install, that has the newest update? I already backed up everything and wiped so, it doesn't hurt to go one step further.
Thanks again.
Click to expand...
Click to collapse
OP, were you able to update through Kies? If that doesn't work, I would recommend backing up what you can (search for a no-root backup solution, or use the one built into Kies), and factory reset, then attempt the update. If you back up your stuff through Kies, the only thing you'll lose is apps, I believe, but Kies might even back that up for you as well.

I'm having similar problems myself. Update fails through the OTA, Kies, as well as the Verizon Update Assistant... Any ideas on how to update otherwise? I've flashed phones with ODIN before but i haven't found a good walk through with the Note3 or what order to flash everything in...

SacJester said:
I tried forcing the update through the pc using the Verizon Wireless software, and had no luck. It fails at 66% exactly when my phone switches to ODIN Mode and says Downloading... - Did not trigger KNOX - 0x0 in both rows.
My next step is to try Samsung Kies3 and see my luck with it. I will post an update with the results.
I want to thank everyone for the information. I had not heard of Kies did see Odin mentioned but it looks a little involved.
Credentials and Thoughts:
I have some experience with root and custom roms from Droid 1, Droid 3. I rooted my Note 3 in October 2013, so I may have missed the first OTA update that was so minor, it didn't get a build number. I have a feeling that my problem is that I am trying to go from update 0 to update 2 while skipping minor update 1. With no build number, I don't know how to tell if that is the problem. Is there a stock rom I could install, that has the newest update? I already backed up everything and wiped so, it doesn't hurt to go one step further.
Thanks again.
Click to expand...
Click to collapse
The link in my sig has a good offering of some top roms for the N3 (of course new roms are created regularly), just about every step by step you will need to make your N3 experience worry free!
Enjoy!

Just got n910t november n910tuvs2epk2 ota update in 60mb

Just got November ota update in 60mb i am just curious to know if it is gonna lock the bootloader.
UPDATE-/ BOOTLOADER STILL UNLOCKED I TESTED & DOWNGRADED TO 5.1.1 OK1 .

I just received it as well. I use my phone for work so it's encrypted but could you try to downgrade and let's us know what happened

Yes, you can still downgrade to 4.4.4 with the new update

This update should give me enough time to read the details of the update before it reboots my phone in the 25 seconds. At that point, we don't have the ability to "abort" or decline the agreement anyway.

Note 4 tmo, downloads the 60mb update, phone enters recovery mode then i get "update failed phone will recover the original configuration" .
I'm full stock, no root, no custom recovery no nothing. Anyone could help me?

I'd recommend you use the desktop version of ODIN with the latest FULL ROM to restore your device (without wiping) to the version before the OTA update. You can then try the update process again.

enian.doda said:
Note 4 tmo, downloads the 60mb update, phone enters recovery mode then i get "update failed phone will recover the original configuration" .
I'm full stock, no root, no custom recovery no nothing. Anyone could help me?
Click to expand...
Click to collapse
I encountered the same error last night. I held POWER + VOLUME DOWN to boot into Recovery mode, then I rebooted to System. My phone went through the app optimization process (you know, the screen that you'd see after wiping the Cache/Dalvik Cache).
I assumed that the update failed, but when I checked "About Device," I noticed that it now has the November 1, 2016 security patch (Baseband Version N910TUVS2EPK2).

Anonymously_Unknown said:
I'd recommend you use the desktop version of ODIN with the latest FULL ROM to restore your device (without wiping) to the version before the OTA update. You can then try the update process again.
Click to expand...
Click to collapse
ru_benz said:
I encountered the same error last night. I held POWER + VOLUME DOWN to boot into Recovery mode, then I rebooted to System. My phone went through the app optimization process (you know, the screen that you'd see after wiping the Cache/Dalvik Cache).
I assumed that the update failed, but when I checked "About Device," I noticed that it now has the November 1, 2016 security patch (Baseband Version N910TUVS2EPK2).
Click to expand...
Click to collapse
Sadly mine didn't, as it gave the update failed it reboot normally without app optimization, checked about phone, no changes.
I gave up and updated through Smart Switch... althought the "dm-verification " error still present.

enian.doda said:
Sadly mine didn't, as it gave the update failed it reboot normally without app optimization, checked about phone, no changes.
I gave up and updated through Smart Switch... althought the "dm-verification " error still present.
Click to expand...
Click to collapse
How do u update firmware through smart switch
Sent from my SM-N910T using XDA-Developers mobile app

Anonymously_Unknown said:
This update should give me enough time to read the details of the update before it reboots my phone in the 25 seconds. At that point, we don't have the ability to "abort" or decline the agreement anyway.
Click to expand...
Click to collapse
I noticed it said something about gear3 and RCS messaging system. Didn't have time to read the rest of the change log

SelfElevated2 said:
How do u update firmware through smart switch
Sent from my SM-N910T using XDA-Developers mobile app
Click to expand...
Click to collapse
With phone ON, connect phone to pc through usb, amart switch will tell you automatically THERE'S AN UPDATE AVAILABLE.

Full rom n910tuvs2epk2
Anonymously_Unknown said:
I'd recommend you use the desktop version of ODIN with the latest FULL ROM to restore your device (without wiping) to the version before the OTA update. You can then try the update process again.
Click to expand...
Click to collapse
I just download this from sammobile. Just want to share it...use at your own risk. https://mega.nz/#!oMdHRYaa!vRIN02PsMG6ozSeiRRJ-OBWf0a88x7gVo768my7wpO8

murayoshi said:
I just download this from sammobile. Just want to share it...use at your own risk. https://mega.nz/#!oMdHRYaa!vRIN02PsMG6ozSeiRRJ-OBWf0a88x7gVo768my7wpO8
Click to expand...
Click to collapse
Thanks for sharing
Did you tested it ?

Trex888 said:
Thanks for sharing
Did you tested it ?
Click to expand...
Click to collapse
You're welcome. Not yet because i am in the middle of setting up RamRom when I download it. I am still playing with it. Probably later

murayoshi said:
You're welcome. Not yet because i am in the middle of setting up RamRom when I download it. I am still playing with it. Probably later
Click to expand...
Click to collapse
I flashed the rom through odin, all good.
Still, dm-verification error hunts my phone when entering recovery.
Still no one has a solution to the dm error?

enian.doda said:
I flashed the rom through odin, all good.
Still, dm-verification error hunts my phone when entering recovery.
Still no one has a solution to the dm error?
Click to expand...
Click to collapse
To get rid of it flash custom recovery.

Trex888 said:
To get rid of it flash custom recovery.
Click to expand...
Click to collapse
This thing is i wanted a full stock rom, so to be able to update ota as soon as available.
Custom recovery doesnt offer that.

enian.doda said:
This thing is i wanted a full stock rom, so to be able to update ota as soon as available.
Custom recovery doesnt offer that.
Click to expand...
Click to collapse
Don't take ota updates whenever updates came out sammobiles.com release whole firmware with update.
I had same issue with n910t my i got drk error and i don't see any working method so far the only way is to change motherboard .so whenever i want to update i simply flash whole firmware via odin
Hope that helps

Trex888 said:
Don't take ota updates whenever updates came out sammobiles.com release whole firmware with update.
I had same issue with n910t my i got drk error and i don't see any working method so far the only way is to change motherboard .so whenever i want to update i simply flash whole firmware via odin
Hope that helps
Click to expand...
Click to collapse
Well, I also used odin until now. The fact that you tell me there's no "working method " assures me that you made your searches like I did and found nothing.

Trex888 said:
Don't take ota updates whenever updates came out sammobiles.com release whole firmware with update.
I had same issue with n910t my i got drk error and i don't see any working method so far the only way is to change motherboard .so whenever i want to update i simply flash whole firmware via odin
Hope that helps
Click to expand...
Click to collapse
I have custom ROM and Custom Recovery TWRP.
Will updating the Modem and Bootloader cause me to have to reinstall the ROMS?
Thanks in advance