[Q] Samsung Kies issues - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Obviously, kies is a **** piece of software. My phone connected once, where I did a full backup, and proceeded to restore stock mf3 firmware through Odin, which worked fine. Now...I cannot connect to Kies to update to Android 4.3. It comes up in explorer and everything works fine, but i get "Connecting" in Kies and then an unsupported device message. Any known fixes?

Is 4.3 worth losing SafeStrap?
Sent from my SGH-I337 using Tapatalk

HeDsh0t said:
Obviously, kies is a **** piece of software. My phone connected once, where I did a full backup, and proceeded to restore stock mf3 firmware through Odin, which worked fine. Now...I cannot connect to Kies to update to Android 4.3. It comes up in explorer and everything works fine, but i get "Connecting" in Kies and then an unsupported device message. Any known fixes?
Click to expand...
Click to collapse
Kies works just fine if you use it for what it is intended for. If it connected to your phone before, but will not now it is because something on your phone or your PC changed not Kies. Also, Kies does not have the 4.3 firmware yet, so it wouldn't update your phone anyway. You either have to get the OTA or side load the update. It sounds to me like you have a driver issue, but it's definitely something on your side if it connected before.

HORiZUN said:
Is 4.3 worth losing SafeStrap?
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
To be honest, Im not sure what that is. I rooted my phone on mf3 firmware, and couldnt unlock my bootloader, unless I would install Echoe 4.3 rom, but cant install a custom recovery.

Find the sticky in the general section about SafeStrap for MF3 firmware before you update the device to 4.3. You may change your mind.
Sent from my SGH-I337 using Tapatalk

HORiZUN said:
Is 4.3 worth losing SafeStrap?
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
scott14719 said:
Kies works just fine if you use it for what it is intended for. If it connected to your phone before, but will not now it is because something on your phone or your PC changed not Kies. Also, Kies does not have the 4.3 firmware yet, so it wouldn't update your phone anyway. You either have to get the OTA or side load the update. It sounds to me like you have a driver issue, but it's definitely something on your side if it connected before.
Click to expand...
Click to collapse
I have no idea what I could be doing wrong, it seems 90% of people have issues with this poorly coded software.

HeDsh0t said:
I have no idea what I could be doing wrong, it seems 90% of people have issues with this poorly coded software.
Click to expand...
Click to collapse
90% of the people are not using it correctly. Like I said, it works just fine for what it is intended for. It was not intended to use on a phone that has been modified or changed in any way other than factory specs for any reason. It is not supposed to re-flash firmware on a phone that was messed up modifying in any way...that includes rooting. So if you are trying to use Kies for any reason, and do not have a 100% stock phone, it is already user error. Also, the correct drivers need to be installed for it to work.

scott14719 said:
90% of the people are not using it correctly. Like I said, it works just fine for what it is intended for. It was not intended to use on a phone that has been modified or changed in any way other than factory specs for any reason. It is not supposed to re-flash firmware on a phone that was messed up modifying in any way...that includes rooting. So if you are trying to use Kies for any reason, and do not have a 100% stock phone, it is already user error. Also, the correct drivers need to be installed for it to work.
Click to expand...
Click to collapse
I AM 100% stock, thats the thing. It actually worked when i was rooted, and now that I am on stock, it doesn't work

HeDsh0t said:
I AM 100% stock, thats the thing. It actually worked when i was rooted, and now that I am on stock, it doesn't work
Click to expand...
Click to collapse
Also, MF3 was never on Kies either so I'm not sure if it would make a difference or not. Plus, you can always try Kies3 and see if it will connect.

scott14719 said:
Also, MF3 was never on Kies either so I'm not sure if it would make a difference or not. Plus, you can always try Kies3 and see if it will connect.
Click to expand...
Click to collapse
Looked into safestrap...might do that and flash a custom Echoe rom at 4.3

But really, what is wrong with Kies. Coming from a rooted S4 to a stock S5, Kies is shameful. The user need file access!

Related

Kies Software not recognizing rooted S II

Hello all
Wondering if anyone can help me with this. I have rooted my S ii and now when I connect it to the KIES software and try to check for updates, it says device not recognized. I can still use other functions of the software but I cannot try to check for updates. Does this mean when Samsung releases an update or pushes out a new version of Android, I will not be able to update my phone? If so, is there any way to change that?
Thanks for your answers.
search the forums, answers already out there...
in short, when you know that there is some latest firmware available in KIES...flash with the previous KIES update (not the latest) thru odin (the stock firmwares are available in dev section) and you must be knowing all this when you rooted your phone...
thereafter you are all ready for KIES updates...KIES will recognize your phone
SndChsr said:
Hello all
Wondering if anyone can help me with this. I have rooted my S ii and now when I connect it to the KIES software and try to check for updates, it says device not recognized. I can still use other functions of the software but I cannot try to check for updates. Does this mean when Samsung releases an update or pushes out a new version of Android, I will not be able to update my phone? If so, is there any way to change that?
Thanks for your answers.
Click to expand...
Click to collapse
If you are running windows 7 make sure you run kies as an administrator if you don't then it will always say device not recognised.
Root has nothing to do with Kies, as long as you stay on Stock ROM Kies will show update.
Sent from my GT-I9100 using XDA App
Turn off USB debugging.
Sent from my GT-I9100 using Tapatalk
Thanks all for the help. Greatly appreciated. I will run it as administrator and see if that does the trick.
SndChsr said:
Thanks all for the help. Greatly appreciated. I will run it as administrator and see if that does the trick.
Click to expand...
Click to collapse
do what chrisjcks told you instead.
Windows wont recognize the phone nor would kies as long as the usb debugging mode is active on your phone. In my case it shows to virtual drives flash drives, i cant access when usb debug is active on my phone on windows 7.
When USB debugging is not active, windows 7 shows me a phone icon with I9100 below it, that is fully accessible, at that point even kies recognizes it instantly.
OK, so now the phone is being recognized in Win7 but this is the message I see in Kies:
"This version of the device cannot be updated.
Current Firmware Version: PDA:KG2/PHONE:KG2/CSC:KG2 (VMC)"
Any thoughts why? I know that I rooted my phone in order to unlock it, but I'm not sure if rooting also altered the ROM. Sorry guys, I'm a total noob to Android. I rooted with the method posted here on the forums.
I should mention that I rooted using SuperOneClick and Odin method.
SndChsr said:
OK, so now the phone is being recognized in Win7 but this is the message I see in Kies:
"This version of the device cannot be updated.
Current Firmware Version: PDA:KG2/PHONE:KG2/CSC:KG2 (VMC)"
Any thoughts why? I know that I rooted my phone in order to unlock it, but I'm not sure if rooting also altered the ROM. Sorry guys, I'm a total noob to Android. I rooted with the method posted here on the forums.
I should mention that I rooted using SuperOneClick and Odin method.
Click to expand...
Click to collapse
Just means that there is no update for your phone at the moment. It will say that it either cannot be updated or you have the latest firmware. Same thing.
If you use a mixture of a CSC, modem, and rom/kernel from different stock firmwares KIES wont detect it.
So you need to flash to the same kernel, modem and CSC as your stock firmware, if you used superoneclick you must have flashed a insecure kernel, did you flash your stock one back?
veyka said:
If you use a mixture of a CSC, modem, and rom/kernel from different stock firmwares KIES wont detect it.
So you need to flash to the same kernel, modem and CSC as your stock firmware, if you used superoneclick you must have flashed a insecure kernel, did you flash your stock one back?
Click to expand...
Click to collapse
No, I did not flash it back. I flashed with superoneclick, unlocked the phone and left it as it is. However, I would like to flash it back. Is the stock ROM available somewhere? And if so, instructions on flashing it back to stock ROM would be beyond words of appreciation.
Do you need to change anything in kies registry.
Coming from sgs1, I remember you need to change HID value or something in kies registry.
[email protected] said:
Do you need to change anything in kies registry.
Coming from sgs1, I remember you need to change HID value or something in kies registry.
Click to expand...
Click to collapse
I'm not sure. You mean if the phone is rooted?
Well..I've connected my phone again and suddenly everything works as expected. Kies says everything is up to date. Thanks for the help chumps Greatly appreciated!
Sent from my Transformer TF101 using xda premium

[Q] Service menu factory reset???`

Is there a way to get the settings in the service menu all back to factory after messing with a few and wanting to change it all back to stock?
No. What firmware are you on?
Edit what do you want to return to stock?
4.2.2
travispittman said:
4.2.2
Click to expand...
Click to collapse
Mdl? Or mf3? If mdl you can use Odin.
MDB, I was looking recently for any stock firmwares, didnt find any in the 5 mins I looked mind linking me?
travispittman said:
MDB, I was looking recently for any stock firmwares, didnt find any in the 5 mins I looked mind linking me?
Click to expand...
Click to collapse
I get stock firmware from sammobile.com. You'll have to register but it's free.
http://stockroms.net/file/GalaxyS4/SGH-I337/I337UCUAMDL_I337ATTAMDL_ATT.zip
scroll to the bottom and enter the requested code to initiate the download.
When returning to stock. I used your all in one to root, do I need to unlock the bootloader or anything.
more info*
I have tmobiles 8.5 gb data plan. yesterday I downladed a large file. This morning my data connection was really slow. So trying to work around their throttling, I went into the service menu and changed he network control>band preferences to CDMA/LTE only. Worked for a while and then things returned to normal. (Slow crappy service.) So i went a little deeper changed something else in cdma selection ended up without any service at all. Then after a lenghty talk with att and tmobile I decided to do the process to turn on aws again. After doing that the service returned, but the data is still the way it was.
I actually had it where it was saying it wasnt activated asking me activate my phone.......yeah stupid I know I shouldnt mess with things especially when I have no clue what they are. Lesson learned just trying to fix my mess
PS I am not over my data limits
travispittman said:
When returning to stock. I used your all in one to root, do I need to unlock the bootloader or anything.
Click to expand...
Click to collapse
When you return to stock, you're staying all over again. You'll have to reroot, etc. Be sure to be wary of your device trying to grab the MF3 update. Maybe take your sim out and leave wifi off while you root, backup and flash to your desired rom
xBeerdroiDx said:
When you return to stock, you're staying all over again. You'll have to reroot, etc. Be sure to be wary of your device trying to grab the MF3 update. Maybe take your sim out and leave wifi off while you root, backup and flash to your desired rom
Click to expand...
Click to collapse
I was meaning when I return to stock I never installed a diff rom because I am still stock with root. I didnt unlock the bootloader or anything. Just rooted with the all in one tool.
travispittman said:
I was meaning when I return to stock I never installed a diff rom because I am still stock with root. I didnt unlock the bootloader or anything. Just rooted with the all in one tool.
Click to expand...
Click to collapse
Don't worry about the boot loader. It's locked and you can't unlock it. After returning to stock with odin re-root it using motochopper. Do ask that with the sim out and WiFi off so you don't get the mf3 update.
See this http://forum.xda-developers.com/showthread.php?p=42320391
Man I am starting to get frustrated,,,,,,,,,.,,.,.,,.,.,.,.,.,,..,,,.I know how to root. Motochopper is what I used to begin with to install twrp and root. My phone is not coming up in odin I have all the current drivers any other things I need for the s4. I have been modding since the s2. But I am very new to the s4. Why doesnt it show up in odin?
travispittman said:
Man I am starting to get frustrated,,,,,,,,,.,,.,.,,.,.,.,.,.,,..,,,.I know how to root. Motochopper is what I used to begin with to install twrp and root. My phone is not coming up in odin I have all the current drivers any other things I need for the s4. I have been modding since the s2. But I am very new to the s4. Why doesnt it show up in odin?
Click to expand...
Click to collapse
Delete the Samsung and kies drivers.
Run ccleaner
Install the Samsung drivers
Then run Odin
finaly got odin to work flashed and rebooted. i thought flashing a rom would delete a lot of my stuff? It is all still there and now my computer doesnt connect to my phone it charges it but doesnt say it is connected.
I have tried different cables and different ports with no luck.
travispittman said:
finaly got odin to worked flashed and rebooted. i thought flashing a rom would delete a lot of my stuff? It is all still there and now my computer doesnt connect to my phone it charges it but doesnt say it is connected.
Click to expand...
Click to collapse
Odin won't touch your internal or external sd cards, the areas you store pics, music, etc. So what your seeing is normal.
So what about my other problem now? My computer not connecting to it.
travispittman said:
So what about my other problem now? My computer not connecting to it.
Click to expand...
Click to collapse
One at a time, you've rebooted and have your phone working? In development options do you have usb debugging checked?
yes. Kies, Odin, Windows, nothing recognizes it in download mode or recovery even
travispittman said:
yes. Kies, Odin, Windows, nothing recognizes it in download mode or recovery even
Click to expand...
Click to collapse
had to uncheck usb debugging to get it to work thanks thanks for all of the help I will keep up to date with my problems lol
:highfive:

[Q] Help...SGH-I337M....Can not ROOT, Can not see phone in DL mode in ODIN

Hey!
I have a Bell SGH-I337M. First off, my big mistake is I forgot to backup my stock firmware. I would like to return my phone to Stock so I can back it up but I can not.
I originally installed CM10.1 nightly as directed on cyanogenmod.org
Wasn't happy with the nightly, and decided to install Google Play Edition ROM. I like the way it works, except I can not Root or see my phone in ODIN when its in download mode.
So far from what I've read is I can only flash the stock firmware back through ODIN.
When I try to root it with motochopper it always comes up failed.
The version of Google Play Edition Rom is for the GT-I9505G but thats the one that Galaxy4root.com said to use for the Canadian version. I'm thinking this might be the issue for not being able to see the phone in ODIN or be able to root.
*I can see the phone in ODIN when my phone is booted up as normal*
*I had root when I had CM10.1, but its gone now that I have Google Play Edition*
Also, I downloaded I337M/I337MVLUAMDJ_I337MOYAAMDJ_BMC.zip and when I try to use CWM to Install from .ZIP it says:
Can't open /external_sd/I337M/I337MVLUAMDJ_I337MOYAAMDJ_BMC.zip (bad)
I've tried downloading this stock firmware from multiple sites and always get the same message.
Please any help would be greatly appreciated!
Thanks!
Bender
Use chainfire's cf-auto root method.
Sounds silly, but try a different usb plug and or input spot. That was my problem once.
Sent from my SGH-I337 using XDA Premium 4 mobile app
xBeerdroiDx said:
Use chainfire's cf-auto root method.
Click to expand...
Click to collapse
According to this thread: [SGH-I337M] CF-Auto-Root [CANADIAN MODELS ONLY]
It states:
"Check your device model ! Settings -> About device -> Model number. See the third post for exact supported model numbers. If your device is a totally different model, it will not work (may even brick) !"
Since my device is now showing as the GT-I9505G, I'm worried this may brick my phone.
douggiephresh said:
Sounds silly, but try a different usb plug and or input spot. That was my problem once.
Sent from my SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi,
Thank you, but I have tried this as well as using my wifes cable from her galaxy s3
benderf1 said:
Hi,
Thank you, but I have tried this as well as using my wifes cable from her galaxy s3
Click to expand...
Click to collapse
First, try what beerdroid suggested.
Second, the stock firmware zip you downloaded is only usable in kies. You cannot use it in your recovery.
jd1639 said:
First, try what beerdroid suggested.
Second, the stock firmware zip you downloaded is only usable in kies. You cannot use it in your recovery.
Click to expand...
Click to collapse
Ok, thanks I will try this.........but can I use CF-AUTO Root with out using ODIN because like I said, when my phone is in download mode there is nothing in the com window in ODIN
jd1639 said:
First, try what beerdroid suggested.
Second, the stock firmware zip you downloaded is only usable in kies. You cannot use it in your recovery.
Click to expand...
Click to collapse
jd1639 !! you mentioned Kies and it lit a light bulb in my head..............since I was running the Google Play Edition I9505 version, I realized that the samsung drivers that were installed on my computer were still for the SGH-I337M. I uninstalled Kies and reinstalled, and it installed the I9505 drivers. I was then able to see my phone in ODIN mode!!!
I have been working at this for a month now off and on, and I just couldn't figure it out.........Thanks so much for your help!
Stock firmware is back on my phone!
benderf1 said:
jd1639 !! you mentioned Kies and it lit a light bulb in my head..............since I was running the Google Play Edition I9505 version, I realized that the samsung drivers that were installed on my computer were still for the SGH-I337M. I uninstalled Kies and reinstalled, and it installed the I9505 drivers. I was then able to see my phone in ODIN mode!!!
I have been working at this for a month now off and on, and I just couldn't figure it out.........Thanks so much for your help!
Stock firmware is back on my phone!
Click to expand...
Click to collapse
Glad to hear it helped. Good luck to you!

Cannot Update GS4 OTA 4.3 (Please help...)

So i've been tearing my hair out for the past few hours trying to figure this out.
I've been trying to get my Galaxy S4 to update to 4.3, the newest 727.56MB update. I have tried to download and it downloads, reboots, and then loads to 25%.
I have tried deleting all of the busybox files in /system/xbin as well as uninstalling/full unroot on SuperSU.
I have, on top of that, ALSO done a factory reset, and STILL to no avail!
I don't know what to do at this point and am furious that I cannot get updates from AT&T if my device is rooted.
I still have the stock recovery on my phone, and no longer have root because I uninstalled it. (I rooted my device using the exFAT SDcard method a few months back in July)
So, if ANYONE could help me out that would be GREAT. I am so confused and now have a fully clean phone with all my information gone from it.
And, yes, i'm pretty sure that I can't update OTA anymore, but can ANYONE please tell me how to update then?! Please.
Thanks guys, hope to hear from anyone soon.
Kies
jaycomma said:
So i've been tearing my hair out for the past few hours trying to figure this out.
I've been trying to get my Galaxy S4 to update to 4.3, the newest 727.56MB update. I have tried to download and it downloads, reboots, and then loads to 25%.
I have tried deleting all of the busybox files in /system/xbin as well as uninstalling/full unroot on SuperSU.
I have, on top of that, ALSO done a factory reset, and STILL to no avail!
I don't know what to do at this point and am furious that I cannot get updates from AT&T if my device is rooted.
I still have the stock recovery on my phone, and no longer have root because I uninstalled it. (I rooted my device using the exFAT SDcard method a few months back in July)
So, if ANYONE could help me out that would be GREAT. I am so confused and now have a fully clean phone with all my information gone from it.
And, yes, i'm pretty sure that I can't update OTA anymore, but can ANYONE please tell me how to update then?! Please.
Thanks guys, hope to hear from anyone soon.
Click to expand...
Click to collapse
For God sake dude, use Kies and data cable provided with the phone ...
R1V4L said:
For God sake dude, use Kies and data cable provided with the phone ...
Click to expand...
Click to collapse
I've tried to use Kies and it says that it can't work with my firmware on the phone. So no, Kies does not work.
jaycomma said:
I've tried to use Kies and it says that it can't work with my firmware on the phone. So no, Kies does not work.
Click to expand...
Click to collapse
It says "Your device's current firmware version is not supported to update firmware via Kies."
jaycomma said:
It says "Your device's current firmware version is not supported to update firmware via Kies."
Click to expand...
Click to collapse
Try to change ur Kies (android 4.2.2) for Kies3 (android 4.3).

Bricked my phone trying to learn

Well the title says it all. Made a similar post in that wrong area I believe. That's probably why I didn't get a response.
Anyway, I had 6.0 but had downgraded to 5.0 and my build is SM-G870AUCUBF03. I tried to apply a stock kernel, G870A_NE4_Stock_Kernel.tar.md5, more specifically and it appears to be soft-bricked.
It shows the Samsung splash then after awhile going into recovery mode. I can still access Download mode as well. I tried hard-resetting, wiping data/factory settings. Any help would be very much appreciated. Thanks for taking the time to read this.
You could try the restore firmware function in Kies. It will be the easiest way to get back a working phone
I'm trying that right now, but it is saying that the connected device is not supported.
Can't find 5.0 stock firmware or anything really that leads me to believe that I can recover this phone. I can't believe this.
bfletxh said:
Can't find 5.0 stock firmware or anything really that leads me to believe that I can recover this phone. I can't believe this.
Click to expand...
Click to collapse
Read here.
https://www.sammobile.com/forum/showthread.php?t=30248
First Google search.
https://www.sammobile.com/firmwares/galaxy-s5-active/SM-G870A/
I'd suggest staying away from KIES and using Odin instead. In fact if you use Odin, and you have KIES installed on the same PC, disable it first. When all else fails, Odin is your friend. Just read up on the steps for using Odin if you're unfamiliar with it. And make sure you have the right firmware.
Sent from my Samsung SM-G900I using XDA Labs

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