Database Users

Sound Problems

Couldn't see anything elsewhere so sorry if I'm duplicating anything.
My problem is that I'm having intermittent problems with the sound on my XDAII - not very useful when waiting for a 'phone call. The weird thing is that I can use my Bluetooth headset to make and receive calls but I can't get anything from the machine.
The problem is coming and going - it's off at the moment. I'm loathe to take it in to O2 because the last time it went for repair - the colour went to a strange black and white - it took more than 3 weeks to get it back.
The way it's behaving it almost seems as if there is something loose - connecting sometimes and not others.
Any ideas ?

This is a bit embarrassing for my first post
After trawling other posts I found this one - which at least gave me some encouragement - because it wasn't just me.
I had decided to take the dangerous route of opening the case BUT found that simply by removing the battery and doing a bit of cleaning the sound returned
Nothing like a bit of self-help !!
I'll go back into my cage now..........

The link to sound thread is here
http://forum.xda-developers.com/viewtopic.php?t=3786
mg

Qtek 9100 - Mic & speaker dead, for the 2nd time

Hello all!
First, thanks for an awesome forum! It has both helped me tweak my Wizard, and also get help when I have needed it.
Well, I have no choice now but to ask here. Last autumn, my warranty was almost up, and a wierd problem presented itself. The mic and speaker suddenly just stopped working! The sidespeakers still work, I think, because the phone rings when someone calls me. But the caller can't hear me, and I can't hear the caller. And there isn't a hint of sound in it, no static or noise, there simply is nothing.
As there were only a few days before the 2 year warranty was up, I ran to my dealer and turned it in. A few weeks later, the phone returned, working again. But now that I come to think about it, I don't remember if I got a replacement or if they actually repaired it... It looked a little like they handled it rough though, maybe it was another phone... Well, that's not important right now.
The same thing has happened again! Summary:
1. Mic & phonespeaker dead
2. Stereo speakers work under certain conditions
3. Wired headset that came with the phone works, both for calling and media
So it seems like a hardware problem. Please note, although I downgraded the phone to original, official Swedish Qtek 9100 ROM, it has been thoroughly tweaked and upgraded to a number of different WM6 ROMs - but all that has been working beatifully!
Still, what are the odds for the mic&speaker dying twice in a row, on different phones (i think the present one is a replacement)?!?
Question: Does anyone recognize this? Is there a possibility that it is software related, and maybe fixable? I have searched both the web and these forums but haven't really found any information on it.
ANY input would be greatly appreciated!
Additional information:
Qtek 9100 (Swedish), G3 model, WM6 upgrade successful (unlocked)
EDIT: There are no system sounds, which is wierd, because the phone can still ring. I thought the system sounds came from the stereo speakers on the sides of the device?

Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .

epatnor said:
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
Click to expand...
Click to collapse
hi epatnor,
I think the problem with your phone was a stucked microswitch in the 2,5 mm connector for the headset. I read about it here in the forum. Sometimes the switch stays in the closed position and the phone still thinks the headset is connected. Thats why all the sound is sent to the not connected headset and therefor your phone seems to be not working (unless you connect the headset)...
But removing the dust is for sure not a bad thing...
For the next time: I think there was an easier solution for this problem than disassembling your phone...
regards
huibuh_1

Thanks huibuh_1,
Yes this was probably not the smoothest way of "fixing" it. That said, the stucked microswitch theory would actually fit my problem well - I can see now that the exact problem I was having would arise if such a switch was indeed stuck.
However, I think that the problem would be more intermittent since I actually use that port now and then - especially since it's the only way to talk (besides using a bluetooth headset that is). And since I connect the wired headset now and again the switch is used and moved, I suspect that this would result in the speaker/mic coming online again maybe..? Temporarily at least?
All the same, thanks for replying - this might happen again and with your information I'm better prepared for it!

nobody can hear me

Hi
i have searched the forums a bit but to no avail, when i make a call i can hear everybody ok, nice, loud and clear, but they cannot hear me! If i connect the hands free mic and headphones everything is fine.
How can i sort this as i am about to throw my phone at the wall! i have tried a few custom roms but everyone is the same and i cannot find the stock vodafone UK rom to put it back on.
Any help would be very appreciated
barry

Sounds like a bad microphone. If it's under warranty, contact your provider or the company you purchased it from. If not, start looking for someone who is capable to replace it (if that is the issue).

I have read that there are a few people with this problem on the forum

Try this: http://forum.xda-developers.com/showthread.php?t=549837
Good Luck!

I have only had mine for a little over month and i havent opened it yet. I do alot of cell phone repair and almost all phones sodier there mics to mother boards now (excluding the I phone but there mic issues are a whole other story). If you are out of warranty look on ebay for a magic with a shattered LCD and glass. Put that phones mother board in your case. I would take mine appart and see if the mic is detachable but they have the damn void stickers over the screws.
If you are out of waranty open it up and post a pic. Im more than willing to walk you threw it.

mimen said:
Hi
i have searched the forums a bit but to no avail, when i make a call i can hear everybody ok, nice, loud and clear, but they cannot hear me! If i connect the hands free mic and headphones everything is fine.
How can i sort this as i am about to throw my phone at the wall! i have tried a few custom roms but everyone is the same and i cannot find the stock vodafone UK rom to put it back on.
Any help would be very appreciated
barry
Click to expand...
Click to collapse
if you are rooted and have a custom ROM on your phone, it may have to do with the phone call related files in that ROM... i had the same issue after i rooted my phone and was running a hero ROM, and it was due to 3 files that needed to be replaced with the stock files...
heres the thread with the file links
http://forum.xda-developers.com/showthread.php?t=549837&highlight=mic+problem&page=2
EDIT: nvm, looks like you posted in this thread and tried it... may want to find the original UK vodafone ROM and extract the same files and push them to see if it will work... i'll try to find a link to the stock rom

People can't hear me when I make a call (A2017G 7.1.1)

Hello,
When I make a call, in 50% of the time, the person I call cannot hear me. It is very frustrating because... the Axon 7 is a phone.
I am A2017G 100% stock on official 7.1.1 and I made a factory reset after I installed 7.1.1.
I remember some messages about this problem in another thread but I think a specific threat has to be made because the problem was NOT SOLVED in 7.1.1.
How do you people live with this? Did anyone find a solution?
Envoyé de mon ZTE A2017G en utilisant Tapatalk

A2017G and I have this trouble too. My temporary solution is to turn of and of loudspeaker - as for now after that microphone works. I dunno why that issue occured in my phone after upgrading to 7.1.1. I do not have that trouble in 7.0.0 (I'm stock, locked bootloader).

While this may sound stupid and condescending, it's not meant to be. I used to face the same issue when I used the phone. Initially thought that it was a problem with microphone, but it was also a bit weird cos it only happened when the phone was in my right hand. That's when i realized that the microphone is placed at the bottom right corner. When I held the phone in my right hand my little finger would cover the microphone and the person at the other end couldn't hear me. Changed my grip and haven't had any problems anymore.

crazedgod said:
While this may sound stupid and condescending, it's not meant to be. I used to face the same issue when I used the phone. Initially thought that it was a problem with microphone, but it was also a bit weird cos it only happened when the phone was in my right hand. That's when i realized that the microphone is placed at the bottom right corner. When I held the phone in my right hand my little finger would cover the microphone and the person at the other end couldn't hear me. Changed my grip and haven't had any problems anymore.
Click to expand...
Click to collapse
Need to check that - may we just keep covering mic with finger lol

Definitely not a finger! I am on standard 7.1.1 software and people do not hear me. People from Reddit.com have suggested installing Google Dialer and contacts but that unfortunately did not help. Any suggestions for now? Do we have to wait a month for updates?

This issue just happened to me for the first time. 3 attempts to call failed. The person could not hear me. A reboot fixed it.
Hope a solution is found.
I'm on stock, unlocked and not rooted, 7.1.1.

I confirm Little Finger has nothing to do with my problem. It is just a phone that can not make a decent call. Google Dialer did not help neither.
Indeed, a "fix" is to quickly activate loudspeaker then come back to normal... But the person you call already had time to say "Allo? Allo ?" à few times and be upset about it... Not professional AT ALL... I remember I bought... a phone.
Envoyé de mon ZTE A2017G en utilisant Tapatalk

Any one knows if there is a fix for this already?

I do not have that trouble on B2 7.1.1 update anymore.

I have the same problem on the U version of this phone and I have the latest software as of August 2017.

I used to have the same problem. I turned off VoLTE Voice calling and the problem went away.
Sent from my ZTE A2017U using Tapatalk

Hey everyone, hope all is well.
I found a fix for my axon. If you don't want to read my trial and errors and just want the fix, scroll to the bottom. Sounds like you guys have an issue where turning speaker on and off fixes it, so this might not be the fix for your issue, but, I thought it was worth a try since it's basically free.
I bought an axon 7 off eBay. From day 1 people were saying they couldn't hear me very well. I thought it was cell service.
It seemed to slowly got worse.
It got to the point where people couldn't hear me at all.
I downloaded an app to locate cell towers and service range. Service didn't seem too bad...
Found forums like this one, tried talking on speakerphone. It worked, but people said it was still hard to hear me, cutting in and out, etc. Turned off mic access for ok Google and eventually EVERYTHING else.
Deleted apps even... No fix.
Eventually went to a place I knew had good cell service, called someone, and they couldn't hear me at all! Def not mic access, def not service...
Axons warranty doesn't work for resold phones... The speakers and Dolby..I didn't want to go back to a Samsung or whatever..
That's when I started looking for hardware fixes.
I decided to do a Google search one last time before starting down that road, but looked at videos this time.
And I found a fix!!!!!!
youtu.be/KNGMM-H0oxc
So simple. Take a needle to the tiny mic holes. Mine was so clogged, the junk in it actually looked like the hole until the needle disappeared into it like a toothpick into a brownie hah.
Crystal clear on calls now.
So going back to the forums I read before and posting my fix. Hopefully it helps others.
So happy!

Mhcapa55 said:
Hey everyone, hope all is well.
I found a fix for my axon. If you don't want to read my trial and errors and just want the fix, scroll to the bottom. Sounds like you guys have an issue where turning speaker on and off fixes it, so this might not be the fix for your issue, but, I thought it was worth a try since it's basically free.
I bought an axon 7 off eBay. From day 1 people were saying they couldn't hear me very well. I thought it was cell service.
It seemed to slowly got worse.
It got to the point where people couldn't hear me at all.
I downloaded an app to locate cell towers and service range. Service didn't seem too bad...
Found forums like this one, tried talking on speakerphone. It worked, but people said it was still hard to hear me, cutting in and out, etc. Turned off mic access for ok Google and eventually EVERYTHING else.
Deleted apps even... No fix.
Eventually went to a place I knew had good cell service, called someone, and they couldn't hear me at all! Def not mic access, def not service...
Axons warranty doesn't work for resold phones... The speakers and Dolby..I didn't want to go back to a Samsung or whatever..
That's when I started looking for hardware fixes.
I decided to do a Google search one last time before starting down that road, but looked at videos this time.
And I found a fix!!!!!!
youtu.be/KNGMM-H0oxc
So simple. Take a needle to the tiny mic holes. Mine was so clogged, the junk in it actually looked like the hole until the needle disappeared into it like a toothpick into a brownie hah.
Crystal clear on calls now.
So going back to the forums I read before and posting my fix. Hopefully it helps others.
So happy!
Click to expand...
Click to collapse
Don't think its the solution to the muted call bugg. It's in every rom..the only thing that's helping us to go back to stock.

Don' think going back to stock helps either. I'm on Nougat 7.1.2 and it's happened 5 times now in 2 days for me. Nothing fixes it except a reboot. I've only had this phone for 6 days as well brand new.

For those with an older phone or one that does this all the time and reboot doesn't temporarily help, make sure the mic hole is not blocked with pocket lint or something.

fab4272 said:
Don' think going back to stock helps either. I'm on Nougat 7.1.2 and it's happened 5 times now in 2 days for me. Nothing fixes it except a reboot. I've only had this phone for 6 days as well brand new.
Click to expand...
Click to collapse
If u flash slim2 based on stock u don't going to have the bugg.. The muted call bugg is in every custom rom and clearly it's impossible to fix that unfortunately.
So flash the slim rom and u are good to 2 go.

Wasn't this issue fixable by disabling the "okay Google everywhere" feature? I know it's claimed as just a workaround.

TheMagicianThing said:
Wasn't this issue fixable by disabling the "okay Google everywhere" feature? I know it's claimed as just a workaround.
Click to expand...
Click to collapse
Nope, I use LOS with no GAPPS and I experience the bug.

Low volume on microphone after changing of daughterboard

So, I have had issues with loading my phone. I changed the daughterboard to fix the issue.
Now I have a whole different issue, the mic volume is really low to the point where I almost have to shout to make myself heard.. Is there any way I can boost line in? I am guessing there is some option in mixer_path where I can do it, but where? I don´t want to change something before I am 100% sure about what it does..
Any one able to help me??
//Ceder

Ceder78 said:
So, I have had issues with loading my phone. I changed the daughterboard to fix the issue.
Now I have a whole different issue, the mic volume is really low to the point where I almost have to shout to make myself heard.. Is there any way I can boost line in? I am guessing there is some option in mixer_path where I can do it, but where? I don´t want to change something before I am 100% sure about what it does..
Any one able to help me??
//Ceder
Click to expand...
Click to collapse
Hmm... Wouldn't it be wiser to think about what happened rather than hacking your phone to make it work again? It used to work properly with the same hardware before. There's no reason it should change because you replaced a composant.
Except if maybe:
1 - the new composant is faulty.
2 - the new composant is crap and damaged your existing hardware.
3 - you damaged a wire/harness rebuilding your phone.
Just trying to eliminate all possibilities... Charge your phone fully since the old Port is dead. Open your device and replace the daughter board with your old one again and test the mic. Hopefully you won't have to modify system files and get your device back up and running!
Good luck... :good:

5.1 said:
Hmm... Wouldn't it be wiser to think about what happened rather than hacking your phone to make it work again? It used to work properly with the same hardware before. There's no reason it should change because you replaced a composant.
Except if maybe:
1 - the new composant is faulty.
2 - the new composant is crap and damaged your existing hardware.
3 - you damaged a wire/harness rebuilding your phone.
Just trying to eliminate all possibilities... Charge your phone fully since the old Port is dead. Open your device and replace the daughter board with your old one again and test the mic. Hopefully you won't have to modify system files and get your device back up and running!
Good luck... :good:
Click to expand...
Click to collapse
Well, the microphone is located on the same daughterboard. Sure, the new one seems to be faulty to some point. I only found out after some days that the mic was on the same board so the old one as it had a faulty charge port got tossed sadly.
Now I am stuck with a working chargerport but with a very low mic line in so I am trying to work something out besides tossing the whole phone. So as I said, anyone know of any way to boost line in by editing the mixer_path file?
Edit: Hope you don´t see me as rude 5.1 but I have sadly no other options then to edit or hack my phone, thx for your comments thou :good:

Ceder78 said:
Well, the microphone is located on the same daughterboard. Sure, the new one seems to be faulty to some point. I only found out after some days that the mic was on the same board so the old one as it had a faulty charge port got tossed sadly.
Now I am stuck with a working chargerport but with a very low mic line in so I am trying to work something out besides tossing the whole phone. So as I said, anyone know of any way to boost line in by editing the mixer_path file?
Edit: Hope you don´t see me as rude 5.1 but I have sadly no other options then to edit or hack my phone, thx for your comments thou :good:
Click to expand...
Click to collapse
Hello... Not rude at all...
I'm not an electronic engineer, but you know amplifying the signal to the point your mic works as intended could maybe damage other parts of the phone as it is not designed to work this way. Again I'm not sure it's the case...
Good luck..!