Viber in call vikume is too low. - Galaxy Note 3 Q&A, Help & Troubleshooting

The in call volume is way too low. It was working perfectly fine a few days ago and now its not.
When my friend calls me i can barely hear him but if my friend call someone else they can hear him fine.
Ive tried clearing cache and data and also tried re-installing and still the same.
Anyone got a solution?

Check network speed
Sent from my SM-N900 using Tapatalk

Network speed is fine, 114Mbits per second.
Sent from my Galaxy Note 3 using Tapatalk

Update, I just called someone else with viber and it was working fine. It's just with that one person the volume is low. I'm stumped. He also tried te installing.
Sent from my Galaxy Note 3 using Tapatalk

Related

[Q] Call issue

Ok so as of today I have noticed a issue with calls.
The issue I am having is that when I make or get a call, neither of us can hear the other.
Texts/Data both work fine, I don't get a dial tone when calling people either yet it does ring through.
This happened once before but I thought it was a one off and I have no idea what actually happened between when calls worked, and when they didn't.
Stock ROM, Matr1x 5.5
Error that shows in logcat http://pastebin.com/ruSXwD3R
I have not tried a factory reset or reflashing my ROM, I consider those last resorts.
Bump, I can't be the only one who has experienced this
Anyone?
Sent from my Jelly Nexus 4

[Q] N4 loses ability to receive calls or SMS, data continues to work fine

Hey guys,
Just want to see if anyone else has noticed an issue that has happened to me a couple times. My n4 "loses" its network connection for both received calls and sms.
Status bars indicate a good signal (no hollow triangle) and data works fine during these events. I first noticed when my neighbor came by telling me he sent me a couple messages which I never received although I had been playing with the phone all day.
After rebooting I received many sms and voicemail message indications.
The scary part is there is no way to know when it's happening. There is no indication of lost signal and data service continues to works fine - all calls just go straight to VM and no SMS or VM notifications are delivered.
Any ideas? should I return/exchange it? Thanks for any help.
here's me:
network is Tmo (happened in 2 different cities)
network status bars indicate good signal
data service continues to work ok (3g/4g)
stock, not rooted, phone is only 3 weeks old
still on 4.2.1
I've had this happen to me once don't know why though.
Sent from my Nexus 4 using xda premium
jltyler said:
I've had this happen to me once don't know why though.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
At first I suspected the light flow app because this happened right after installing the app. I thought maybe the app was messing with the notifications so I uninstalled it - but then problem happened again. Also, many people are using the app with no issues so i suspect my phones radio is at fault.
I think I'll RMA it. Thanks!
Crap, i just left Sprint after 11 years of service with them for the exact same reason. Started mid December and by mid Jan and several Network Trouble tickets they had no clue how to fix it and blamed it on network congestion. End of Jan i officially ported to TMO.. Hope this doesnt happen to me again..
I started a thread with similar problems, but I also loose data connection. I get a message on the notification bar about it.
In my case it only happens if I turn wifi on and leave HSPA running, so I have to switch to 2g only for the problem to disappear.
Called Tmobile and they have no clue what is causing the problem.
Sent from my Nexus 4 using Tapatalk 2
IAmSixNine said:
Crap, i just left Sprint after 11 years of service with them for the exact same reason. Started mid December and by mid Jan and several Network Trouble tickets they had no clue how to fix it and blamed it on network congestion. End of Jan i officially ported to TMO.. Hope this doesnt happen to me again..
Click to expand...
Click to collapse
I wouldn't worry too much about it. I've used tmo for years and never had this problem before - only with the nexus 4 the last couple weeks. If this type of issue was more wide spread I think there would be more people complaining about missed calls/txt.
It sure makes me paranoid though. I am now calling my phone a couple times per day (from my work phone) and sending myself SMS messages just to be sure my phone is working.
I just updated to 4.2.2 so maybe that will help. If it happens again I'll exchange it.
SloMotion said:
I get a message on the notification bar about it.
Click to expand...
Click to collapse
What type of notification do you get? In my case there is no notificaion, the only way to tell if its happening is to place a test call or sms from another phone.
I do notice it occurs after heavy HSPA use but I havent been able to duplicate the problem. It's almost as if after heavy use of an HSPA channel the MSC location update is purged - so all calls go straight to voice mail and sms messages are queded in the SMSC (just a guess). Then after flight mode toggle or reboot location update occurs and all is good.
It happened again yesterday so I've gone ahead an ordered a replacement.
I get a triangle notice in the notification bar. And I narrow my problem with my location.
Did you ordered a new phone?
Sent from my Nexus 4 using Tapatalk 2
Which baseband are you on?
I was on the latest 4.2.2 update with the old .33 baseband and I couldn't make or receive calls. To be more specific, my phone was mute as the call was going through. I could not hear the ringing tone. So I flashed the new .48 baseband and it worked.
Well, what I experience sometimes is:
When I leave a WiFi connection, the phone (sometimes) wouldn't reconnect to mobile data (I can only receive calls atm). In order to reconnect it, I have to toggle airplane mode.
Kinda the opposite, but maybe the same solution can be proposed?
My temp solution is to switch to 2g only and turn on wifi. That seems to do the trick
As for baseband I'm rooted with stock rom 4.2.2 and CMW recovery
Sent from my Nexus 4 using Tapatalk 2
---------- Post added at 12:38 AM ---------- Previous post was at 12:24 AM ----------
Ok I got off the phone with customers support and they're aware of the problems.
They're replacing the phone. So I guess I got to return the phone to stock
Sent from my Nexus 4 using Tapatalk 2
I have the exact same issue....
This is really annoying cause you don't know when people sends you message
It first happened to me with 4.2.2 and. 48 radio
Sent from my Nexus 4 using Tapatalk 2

Some people cant ring or text me

Hi all. My cousin who is on 3 ireland cant ring or tex me same with my auntie. I rang all the companies and no one has a solution. Anybody have an idea. I tryed stock everything and im on xylon now tryed different radios
Sent from my Nexus 4
Bump
Sent from my Nexus 4
Bump
Sent from my Nexus 4
gavin-phelan said:
Hi all. My cousin who is on 3 ireland cant ring or tex me same with my auntie. I rang all the companies and no one has a solution. Anybody have an idea. I tryed stock everything and im on xylon now tryed different radios
Sent from my Nexus 4
Click to expand...
Click to collapse
I have had this happen at twice on my stock Nexus 4, a reboot resolved the issue the first time when on 4.2.1 completely stock. The other time was within the last week and texting out appeared to have resolved the issue or was just random coincidence and was on 4.2.2 completely stock.
The first time data worked just fine and I was none the wiser that my phone was not correcting receiving calls or text till my wife showed up to my office pissed that she was waiting out front to pick me up because we car pool. Phone went straight to voicemail like it was turned off. She was less pissed off when I had her call my phone with her present seeing that it did not ring. Rebooted the phone and instantly got a series of text messages. However, as I said mobile data was working fine the whole time.
So no really help other than letting you know it has happened to me as well.

S Voice problem

Hi guys,
I have since 2 weeks the N9005. The SVoice worked pretty OK till yesterday. Since yesterday the S Voice works 5 minutes then not works 3-4 hours. So sometimes works, sometimes not. I have made no changes on the phone. Is there maybe one application that cause the problems with S Voice?
Thanks
I think some temporary error try restarting phone
Sent from my SM-N900 using Tapatalk
deadlyheart4u said:
I think some temporary error try restarting phone
Sent from my SM-N900 using Tapatalk
Click to expand...
Click to collapse
I have restarted the phone 2-3 times but the problem remains. I have read on internet, many other people with Note 3 and S4 have the problems with S Voice.
What could be the problem?

Silent calls problem - uk note 4

Has anyone else experienced this problem.
I've had my note 4 for 3 days. The strange part is that sometimes.. (Not all times) my phone rings and when I answer it can hear nothing and the other party can hear nothing.
I've put it down to weak signal buy my note 3 handles the signal perfectly.. Nothing at all wrong with it.
By weak signal mean 1-2bars 3g signal.
I reboot my phone and all seems to be fine..
My brother has also experienced ghost rings where the phone rings but isn't actually ringing if that makes sense..
Looking for advice really on wether I should send it back on warrenty?
Sent from my SM-N910F using XDA Free mobile app
I had the same last week. Rebooted and all has been fine so far
I had this too - it was with incoming calls and outgoing calls.. Just pure silence - could not even hear the phone dialling or the ring tone through the earpiece..
Reboot fixed it and hasn't occured since.. If it re-occurs though i may take it in for replacement.
paulrgod said:
I had this too - it was with incoming calls and outgoing calls.. Just pure silence - could not even hear the phone dialling or the ring tone through the earpiece..
Reboot fixed it and hasn't occured since.. If it re-occurs though i may take it in for replacement.
Click to expand...
Click to collapse
Yeah i rebooted and worked fine afterwards, though i dont ring alot of people, not sure if its completely gone or not.. time will tell i suppose..
never had that problem on any device ive previously owned.. id say i miss my note 3 but not with this powerhouse in my pocket lol..
thanks guys!
Yeah I am getting this as well, a reboot does fix it but then the problem reappears. Its a bit annoying! I have had to reboot 3 times in the last 2 weeks. I initially thought it was a BT issue but apparently not!
What networks you guys on?
Same thing is happening to me
I have a SM-910H. bought last week. I planned to keep it stock for a while for this very reason, the possibility that I've got a lemon.
I almost never call, but sometimes it's just silent. The receiving end rings and when picked up, silence as well. Sometimes it just takes like 5 seconds, then the call starts working. When people call me it's the same thing.. the phone rings, caller id works fine., but then I pick up and.... silence... Neither me nor the people who are on the other side can hear anything.
I've rebooted and battery pulled.. sometimes it works, sometimes it doesn't.
I did a factory reset yesterday just to see.. Same problems.
This morning it started working perfectly, no lag between pressing the call button and hearing the phone ring (like a phone is supposed to work). And then it stopped working again. Took it to the store and it worked fine
It's really frustrating because everything else is working perfectly fine, WiFi, mobile data, sound, voice, everything. Except for the dialer.
I'm going to exchange it for a new one.
Same problem with mine. A reboot fixes the problem, but it will reappear after a few hours or a day or two.
Model number: SM-N910F
Android version: 4.4.4
Baseband version: N910FXXU1ANJ4
Kernel version: 3.10.0-2796909 [email protected] #1
Build number: KTU84P.N910FXXU1ANJ4
Try turning off VoLTE. Some people have issues with it enabled and it may not be working properly in your area.
Sorry forgot about this thread.. erm I bought my phone on tesco UK. But use my 3 sum card in it.. never had a problem since my initial complaint..
Well at least with voice calls..
I did however have serious lock ups with my device which after the update I got yesterday seem to of been totally eliminated.
So happy days for me hopefully..
Looking forward to seing Android Lollipop on the note 4 in january
Sent from my SM-N910F using XDA Free mobile app

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