[Q] Call issue - Nexus 4 Q&A, Help & Troubleshooting

Ok so as of today I have noticed a issue with calls.
The issue I am having is that when I make or get a call, neither of us can hear the other.
Texts/Data both work fine, I don't get a dial tone when calling people either yet it does ring through.
This happened once before but I thought it was a one off and I have no idea what actually happened between when calls worked, and when they didn't.
Stock ROM, Matr1x 5.5
Error that shows in logcat http://pastebin.com/ruSXwD3R
I have not tried a factory reset or reflashing my ROM, I consider those last resorts.

Bump, I can't be the only one who has experienced this

Anyone?
Sent from my Jelly Nexus 4

Related

[Q] Phone sound stops working with calls

I have tried searching through out the forums and even on Google haven't been able to find a fix.
Out of nowhere my phone will stop notifying me of text messages and phone calls. The sound wont work at all, even if I notice someone is calling and I answer I wont be able to hear them and they cant hear me. It will work again after a reboot but it is still VERY annoying.
This is the second epic I have had this problem on.
I'm running SRF 1.2 and genocide 2.0 I've tried re-flashing the ROM and kernel multiple times on both devices.
anyone have any ideas?
I had problems with Notification sounds, but remounting SD card solves them
All stock.
hmm i don't think that will fix my issue if the person on the other end cannot hear me as well. it has to be a system problem however i'm not sure if it has to do with my kernel, ROM or if i'm just very unlucky and had two phones with the same problem back to back .

Help with audio during calls

I have looked at a few posts here and I seem to be having the same problem as many people on cm7 however I'm on stock ei22 (upgraded modem last night to EL and that didn't fix). The phone was working fine then I had the dumb idea of using my epic on uscc. Anyways as far as I know all settings (m.ip and such) were reset back to sprint as we decided to stay with them and I have done several dialer resets. The main problem is when I call I can hear the person but they can't hear me. The only way to fix it is to hang up and imediatly call back then its all ok. Its like this for every call I make (inbound seems uneffected. Any ideas of a check box I could have missed or messed up or and zips to fix this?
I have the usual tools I can work with such as cdma ws, qpts qxts etc (typing from memory so I'm sure these are. Not right letters but you get the idea)
Thanks for your time.
Sent from my SPH-D700 using Tapatalk

Sometimes I don't get calls.

Sometimes I don't get calls. Every now and then when my wife tries to call me her call doesn't show up on my phone. I have her on a custom ringtone and was wondering if this might be the problem? Right now I am on AOKP milestone 6, but I am pretty sure this is has happened on stock gingerbread as well. Any ideas?
My wife is on fascinate running rooted stock gingerbread if that makes any difference.
Sent from my ICS melting Devilcorn! Devil99CMC/AOKPMilestone6/Fassy
Paxdad said:
Sometimes I don't get calls. Every now and then when my wife tries to call me her call doesn't show up on my phone. I have her on a custom ringtone and was wondering if this might be the problem? Right now I am on AOKP milestone 6, but I am pretty sure this is has happened on stock gingerbread as well. Any ideas?
My wife is on fascinate running rooted stock gingerbread if that makes any difference.
Sent from my ICS melting Devilcorn! Devil99CMC/AOKPMilestone6/Fassy
Click to expand...
Click to collapse
When you said you don't get calls, means in your wife side she's connected? or busy?
back then i have a similar problem, if my phone idle for sometimes, when someone want to call me they can't. busy tone on my side.but i still can surf the internet. if somehow i make a call or miscall or do an sms (my point is you make an outgoing connection), after that i can received incoming calls for some times and text to. let say that you have to trick the signal, OR the signal stuck in 3g mode (my assumption).
or maybe you can ask the provider . i believe its not the rom problem
what is your radio version? if you never updated past ED05 it that may be where the problem lies.
EH03...this hasn't really happened in a while and I am thinking it might have been something to do with Google Voice. I disconnected G-voice and am trying carrier vm instead to see if that solves it.
Sent from my SCH-I500 using Tapatalk 2

[Q] Unable to make calls?

I've been using my Nexus 4 as a phone by using Groove IP until I got my Straight Talk SIM. Now that I have the SIM, the native phone app won't work right. The first call will allow me to hear the other person, but they can't hear me. Every call after that, I can't hear them, and they still can't hear me, and unless I reboot, every other call is like that. Here is a logcat of the first call, and the second call. Groove IP still works. Any ideas on how I could fix this? Running bootloader locked stock rom.
I had a problem where I couldn't hear other people, and they couldn't hear me, and I could not for the life of me find out how to fix it. I was running rooted stock, it had been working fine, and then just one day this problem popped up. I assumed it was a problem with the phone thinking a headset was still plugged in, but all those fixes didn't work. Then I just reflashed the stock ROM on the phone (no wipes), and it worked again and the problem hasn't come back. Not sure if that will help you, but it might be worth a shot.

[Q] No Voice (incoming or outgoing) on Nexus 4?

OK, having a huge problem with my Nexus 4. I'm still running stock kernel/ROM (although I am rooted) and everything about the phone works great EXCEPT for the phone itself! What I mean by this is: everything works (data, texts, tethering, et cetera), I can make and receive calls... but on those calls, there is no sound in *either direction*; when on a call, the mic doesn't pick up my voice, nor does the speaker relay the caller's voice. WTF?
My in-call volume is set to maximum, as checked via Power Toggles.
I've also noticed that the phone has a hell of a time hanging up after a call. For instance, I make a call on the N4 (again, no voice/sound during said call), and when I go to hang up the phone screen simply says "hanging up" and hangs like that for almost a minute. If I try to make another call after that, I get an error "Call Not Sent".
Any ideas how I might be able to track this problem down?
I should also mention that I don't know how long this problem has been present. I really don't use voice calling very much. When I tested the phone when I first received it, I simply made a call from it and to it from our land line and made sure it rang... I didn't think that there might be any issues with the call itself!
I have a brand new N4 that I just rooted using WugFresh toolkit and I see now that I can't hear anything during a call nor can the other person hear anything.
I've tried downgrading to .33 and .27. Also reflashing .48 with no success.
What should I do?
If you are experiencing the same problem I was, it wasn't fixable. I tried everything (reflashing stock, trying different ROMs, etc.)... and apparently it was just a hardware defect. I contacted Google and after explaining the issue (which they hadn't heard about at that point) they shipped me a new phone, which works perfectly.
I would highly recommend not wasting your time trying to diagnose the issue further and get in touch with Google about getting a replacement.
Cheers,
Matt
Thanks a lot for getting back to me. I contacted them and they already sent a replacement unit.
I found a thread on Google forums with six pages of people complaining about this. Apparently is not an isolated problem. Half of the people have the problem after updating to 4.2.2 and the other half (last pages) are all with new phones (4.2.2).
jumped in been a while since I had a play with LS - first impression love the splash screen :good:
Same problem, no warranty
Lucky you guys who were still under warranty. My Nexus 4 is 2 years old now and I just got this problem. It seems to be software related. The mic and speaker works for anything else other than placing phone calls. Furthermore, even if I plug a standard headset thought the 3.5mm jack, still no luck. The same with bluetooth headset.
It's interesting that when this problem started I would be able to place or receive a call once per reboot, i.e., after rebooting, the speaker and mic would work on the first call, but not for the second call unless I reboot the phone. Now I doesn't work even after reboot.
Gargabe?
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
novicz said:
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
Click to expand...
Click to collapse
I have the same problem.
Reverting to stock solved the issue form me until a fix for CM11 will be found.
BTW there is a bug report for CM11.
I can't post links but the code is CYAN-5728 on the CM bugtracking system.
novicz said:
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
Click to expand...
Click to collapse
The issue is with Google Play Services. more specifically the checkin service within it.
(this is from the CM bugtracking system , code: CYAN-5728, as stated by pupillo)
download/install the app "DisableService" from the play store. (must be rooted)
under the [System] tab, browse to "Google Play Services", tap it, then browse to "checkinservice", uncheck. (it will prompt for superuser, allow)
restart phone
try placing/receiving a call
none of u guys spent even 1 second to check this forums for answer. there have been at least 2-3 threads about this issue, all of them containing/linking to the fix.

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