S4 resetting / loosing battery - Galaxy S 4 Q&A, Help & Troubleshooting

Got some weird problems with my S4.
So I had a rom installed, noticed the phone kept crashing, as in now and again screen would not turn on and it reset, now it got worse and to the point the phone would no longer boot.
So I flashed a stock rom: I9505XXUEMK8
And whilst the phone works, sometimes I get a no sim alert then then the phone resets and I can't get back into the OS without plugging it in.
I check in recovery and noticed even thought the battery life was showing at like 70% it's suddenly down to 0%
So nearly all of the time if I try to restart my phone I need to plug into charger to do it.
I've even flashed with PIT file too.
Any ideas what could be wrong?
Also getting no SIM, signal cutting out then resetting.

willhub said:
Got some weird problems with my S4.
So I had a rom installed, noticed the phone kept crashing, as in now and again screen would not turn on and it reset, now it got worse and to the point the phone would no longer boot.
So I flashed a stock rom: I9505XXUEMK8
And whilst the phone works, sometimes I get a no sim alert then then the phone resets and I can't get back into the OS without plugging it in.
I check in recovery and noticed even thought the battery life was showing at like 70% it's suddenly down to 0%
So nearly all of the time if I try to restart my phone I need to plug into charger to do it.
I've even flashed with PIT file too.
Any ideas what could be wrong?
Also getting no SIM, signal cutting out then resetting.
Click to expand...
Click to collapse
What kind of rom did you install? "I9505XXUEMK8" is a modem

willhub said:
Got some weird problems with my S4.
So I had a rom installed, noticed the phone kept crashing, as in now and again screen would not turn on and it reset, now it got worse and to the point the phone would no longer boot.
So I flashed a stock rom: I9505XXUEMK8
And whilst the phone works, sometimes I get a no sim alert then then the phone resets and I can't get back into the OS without plugging it in.
I check in recovery and noticed even thought the battery life was showing at like 70% it's suddenly down to 0%
So nearly all of the time if I try to restart my phone I need to plug into charger to do it.
I've even flashed with PIT file too.
Any ideas what could be wrong?
Also getting no SIM, signal cutting out then resetting.
Click to expand...
Click to collapse
A large quantity of samsung S4 was shipped with bad batteries that starts to swell after 2 or 3 months of usage, change the batterie under warranty since this is a know issue at samsung.
kind regards

I had a similar problem with mine. Phoned Samsung here in the UK and they wouldn't acknowledge there was a battery problem and wanted me to send the phone, battery and charger back to them which they reckoned would be a 10 day turnaround. I couldn't be without a phone for that long so I bought an Anker battery as no one I spoke to about a genuine one would guarantee a new battery with a good serial number Since fitting the Anker one I've had no more problems I still want a new one from Samsung though

I'll buy a new battery, I thought the battery was swelling and not sitting in but thought it was just me !!
It is indeed swelling, will it explode?
But does that explain the no sim and signal disappearing?

willhub said:
I'll buy a new battery, I thought the battery was swelling and not sitting in but thought it was just me !!
It is indeed swelling, will it explode?
But does that explain the no sim and signal disappearing?
Click to expand...
Click to collapse
Check your battery serial #. If it starts with BDxxx or DDxxxx, Sansumg recognized they are dammaged and should replace it to you.

If its swollen then it's damaged.

Lennyz1988 said:
If its swollen then it's damaged.
Click to expand...
Click to collapse
That's true, but not necessary if it would be damaged it will be swollen...
Enviado desde mi GT-I9500 usando Tapatalk 2

jaswinky said:
That's true, but not necessary if it would be damaged it will be swollen...
Enviado desde mi GT-I9500 usando Tapatalk 2
Click to expand...
Click to collapse
Thats not what I am saying.
If its swollen then it's damaged is someting completely different then saying if it's damaged then it's swollen.

Lennyz1988 said:
Thats not what I am saying.
If its swollen then it's damaged is someting completely different then saying if it's damaged then it's swollen.
Click to expand...
Click to collapse
I know... because this I wrote "that's true...", I just added that comment for consideration...
Enviado desde mi GT-I9500 usando Tapatalk 2

It starts BD...
Damn the thing is quite swollen, will it eventually explode?, can I keep using it till I get round to fixing it?

willhub said:
It starts BD...
Damn the thing is quite swollen, will it eventually explode?, can I keep using it till I get round to fixing it?
Click to expand...
Click to collapse
Here you have your resolution. You have a Samsung recognized damaged battery. Try to change it in the SAT (it should be free), or buy a new one.
Be careful, swilling can damage the hardware by forcing it... in your position I wouldn't use the phone anymore till you have a new battery.
Enviado desde mi GT-I9500 usando Tapatalk 2

jaswinky said:
I know... because this I wrote "that's true...", I just added that comment for consideration...
Enviado desde mi GT-I9500 usando Tapatalk 2
Click to expand...
Click to collapse
My apoligies then. I misunderstood you.

willhub said:
It starts BD...
Damn the thing is quite swollen, will it eventually explode?, can I keep using it till I get round to fixing it?
Click to expand...
Click to collapse
I'd buy a new one asap or replace it as fast as you possibly can, otherwhise it can cause damage to your phone at that's to avoid

Acer4605 said:
I'd buy a new one asap or replace it as fast as you possibly can, otherwhise it can cause damage to your phone at that's to avoid
Click to expand...
Click to collapse
Had the same Problems 2 or 3 Weeks ago. I returned to the store i bought it, a worker there took my battery and checked with the finger how hard it is. After that gave me a new one and problems solved. it is a known problem, no problem to get a new bat.
Edit: Sorry for Quoting you Acer, your advises are good had exact that letters and made in china on the bat, now i have one made in taiwan. The other was getting bigger and bigger, had also fear he explod and so was good he kept it their.

Ph1lthy said:
Had the same Problems 2 or 3 Weeks ago. I returned to the store i bought it, a worker there took my battery and checked with the finger how hard it is. After that gave me a new one and problems solved. it is a known problem, no problem to get a new bat.
Edit: Sorry for Quoting you Acer, your advises are good had exact that letters and made in china on the bat, now i have one made in taiwan. The other was getting bigger and bigger, had also fear he explod and so was good he kept it their.
Click to expand...
Click to collapse
no worries glad that I was able to help

Related

Well, my Nexus 4 lasted a month.

Went out yesterday afternoon with some friends, had about 80% charge on the battery. Probably an hour into my night, I went to check my phone (i always keep it in my front pocket), and to my confusion, it wouldn't power on. Okay...maybe somehow an app left running killed the battery (although I think they designed the phones not to do this). Fast forward about 4 hours, when we get back home. I plug the phone into the wall charger and instantly see an unfamiliar blinking red led light just above the charge port. The phone wouldn't power up, decided to check back later. 30 Minutes later, still nothing. 8 Hours later on charge, still nothing.
I've tried hard resetting, I've tried holding the power button for 30 seconds, I've tried holding all three simultaneously. I guess it's just a dead phone.
I didn't root the phone, I didn't custom-rom the phone, no 3rd-party kernel...nothing...she was completely stock.
I called google, their support agent wasn't familiar with the phone. Said he'd get an RMA started, would email me the details he needed from me...never got back to me. I'm pretty pissed.
Waiting 5 weeks for a phone that dies in a month....not a happy camper.
UPDATE! FIXED IT
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
UPDATE #2
The phone "died" again. Took it apart again, pulled the battery, again. Factory Reset, the phones been on a charger since then and it is still on, we'll see how it lasts the day.
I'm not sure if there is any proof of this, but I read somewhere that benchmarking apps can cause this(?) I had Quadrant installed on my device shortly before this happened. Anyway, I'll let you guys know if I have any more problems.
UPDATE #3
I've lost it again. I don't know what to do at this point...
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
rr5678 said:
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
Click to expand...
Click to collapse
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Don't you just hate the fact that some random employee at Google will easily have access to all of your personal data left on the phone?
Oh well, at least you get taken care of.
ethugp3pp3r said:
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Click to expand...
Click to collapse
I'm not aware of any warranty/void stickers on this phone.
have you seen this?
If
If the phone battery has been discharged too far then it becomes dangerous to try and recharge it as it can explode, this is why these sorts of safety mechanisms kick in sometimes.
Your only option is to send it back, if the battery safety device has been activated, it will be permanent and can only be fixed by a new battery
Regards
Phil
rr5678 said:
I'm not aware of any warranty/void stickers on this phone.
Click to expand...
Click to collapse
Are you sure? Can anybody else verify this? What were you going to suggest doing? I'm having lots of complications with the RMA process because i'm currently visiting in England until the end of the month and then I'll go back to Germany where I'll be living for the next ~7 months. I got this phone last month when I was visiting home in the US. It's a total disaster and if disconnecting and reconnecting my battery is all I need to do (and I won't void the warranty), I'd prefer to give that a go.
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
ethugp3pp3r said:
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
Click to expand...
Click to collapse
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
rr5678 said:
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
Click to expand...
Click to collapse
Is it really that easy? Will the warranty be voided?
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
ethugp3pp3r said:
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
There you go. You've confirmed the fix.
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
ethugp3pp3r said:
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
Click to expand...
Click to collapse
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
BigDig said:
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
ethugp3pp3r said:
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
Click to expand...
Click to collapse
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
tweaked said:
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
Click to expand...
Click to collapse
It's lasted through the night off the charger on Franco's Kernel and CM 10.1
not sure what that tells us, but I'm happy!
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
calanizzle said:
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
Click to expand...
Click to collapse
Good thing I hardly use that one
But instead of telling us to search, could you provide us with sources? Because this is interesting.
Somebody should compare the LG charger with another good quality charger, a Samsung or Nokia for example, using a scope.

Battery swelling very slightly

Yesterday my phone randomly rebooted so i took out the battery and it has a slight bulge (baerly noticable). It lasts for a decent amount of time on a single charge and the phone doesn't heat up. Is it safe to keep this battery or should i buy another one?
P.S samsung wont replace it for free because i bought the phone from another country
If the serial number of the battery starts with BD then it is most likely from the batch that were faulty from manufacture. If that is the case I would replace it asap as there have been cases of it putting pressure on the screen
Sent from my GT-I9505 using Tapatalk
The bulge isn't that big to cause pressure but i've heard it might explode while charging which would be far more dangerous than pressure...
Painman1963 said:
If the serial number of the battery starts with BD then it is most likely from the batch that were faulty from manufacture. If that is the case I would replace it asap as there have been cases of it putting pressure on the screen
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Yes the serial does start with BD
Buy a new one. This will get worse and before you know it your phone will ne rebooting 20 times a day.
Shug69 said:
Buy a new one. This will get worse and before you know it your phone will ne rebooting 20 times a day.
Click to expand...
Click to collapse
So, should i check the serial of the new battery and avoid the ones starting with BD?
EDIT: I checked the phones of 2 of my friends. one of them had a battery starting YS and it was flat and fine. The other one starts with BD like mine and as expected, it's swelling
Don't buy anything, take it to service and they'll replace it for free.
mrQQ said:
Don't buy anything, take it to service and they'll replace it for free.
Click to expand...
Click to collapse
I already mentioned that i called the service center and they wont replace it because the phone was bought from Saudi Arabia (I live in Egypt).
Anyways, I bought a new one. The S/N starts with AA and battery life is a tad better than before. Now the question is, Can I still use the old battery when needed? like when i'm on a trip or something and need some extra power. The bulge is very small and it's lasts almost as long as a normal battery.
I wont risk it mate, i got mine replaced by sammy asap. Just buy a spare battery for trips.
Sent from my GT-I9505 using xda premium
Dont risk using that old battery that swells. If you want an extra one, its best to buy one mate.

Phone restarting

Hi all, my Note 2 tends to restart when I shake it a little or randomly, used to do that with stock ROM and custom ROMs as well, does it happen to you guys as well?
Thanks
theplagueisback said:
Hi all, my Note 2 tends to restart when I shake it a little or randomly, used to do that with stock ROM and custom ROMs as well, does it happen to you guys as well?
Thanks
Click to expand...
Click to collapse
I had that too when i wass on stockrom 4.2.2
Now i have rooted my phone and installed phantomron V5,
Untill now it isn't happend again but i'm not sure it's gone.
Yes, I have the same problem. Mine also restarts if the phone gets pressed inside jeans pocket.
I tried inserting some padding in battery compartment but no help.
Very irritating.
Sent from my GT-N7100 using Tapatalk
themoto said:
I had that too when i wass on stockrom 4.2.2
Now i have rooted my phone and installed phantomron V5,
Untill now it isn't happend again but i'm not sure it's gone.
Click to expand...
Click to collapse
I haven't tried that ROM yet, I tried Omni ROM and I'm currently on Phoenix ROM.
rahuln said:
Yes, I have the same problem. Mine also restarts if the phone gets pressed inside jeans pocket.
I tried inserting some padding in battery compartment but no help.
Very irritating.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
In fact it does restart when I have it in my jeans pocket if I bend my legs specially when entering in a vehicle.
I'll try to insert some padding on my sim card since I had to cut it to fit and that could make it sag when there is an impact on the phone.
If it doesn't work I guess I'll just have to live with that annoyance, thank God the phone boots up fast otherwise it would be a greater nightmare.
Thanks
When Samsung adopted RoHS there was grave loss in the quality of soldering. Note2 is the victim of modern standards.
Sent from my GT-N7100 using Tapatalk
sms2000 said:
When Samsung adopted RoHS there was grave loss in the quality of soldering. Note2 is the victim of modern standards.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Oh boy, now I'm definitely switching over to the 5.5 inch iPhone at the end of the year if there will be one...
Guys, this shouldn't have anything to do with your ROM if it's caused by physical shock to the device - it's your battery not making good contact in your phone. You need to check that.
EP2008 said:
Guys, this shouldn't have anything to do with your ROM if it's caused by physical shock to the device - it's your battery not making good contact in your phone. You need to check that.
Click to expand...
Click to collapse
On my phone the battery seems pretty tight plus the phone has been always inside a SEIDIO hard case, but I will see if I can make it more secure in place.
For me this problem kept getting more and more often. Even I tried case mate tough case. That didn't help either. Finally I just exchanged the phone for N5.

after lastest update

after update my S7EDGE become easy to fever and battery life decline
and the biggest problem is when battery drop bellow 60% it will became like this
https://www.youtube.com/watch?v=dACrf598OHo
any way to solve this problem?
The fact your screen goes on and off as you open and close apps
Would say something is really wrong.
Have you tried flashing your original firmware and starting from there?
got back to the original, Once booted update using the OTA
and see if you have the same problems
dave7802 said:
The fact your screen goes on and off as you open and close apps
Would say something is really wrong.
Have you tried flashing your original firmware and starting from there?
got back to the original, Once booted update using the OTA
and see if you have the same problems
Click to expand...
Click to collapse
I want to try flash again original firmware but i cannot find out where can download
Fighting Dreamer said:
I want to try flash again original firmware but i cannot find out where can download
Click to expand...
Click to collapse
You would need to Download from the sammy site. But I know that's really slow.
You could use this tool,
http://forum.xda-developers.com/galaxy-tab-s/general/tool-samfirm-samsung-firmware-t2988647
I have used this myself to Download the latest firmware. Works well and a much faster way to Download
dave7802 said:
You would need to Download from the sammy site. But I know that's really slow.
You could use this tool,
http://forum.xda-developers.com/galaxy-tab-s/general/tool-samfirm-samsung-firmware-t2988647
I have used this myself to Download the latest firmware. Works well and a much faster way to Download
Click to expand...
Click to collapse
not working for me:crying:
Fighting Dreamer said:
not working for me:crying:
Click to expand...
Click to collapse
Use Sammys official Smart Switch tool and do a device initialization form there. It will dl the latest firmware for you, wipe and reflash automatically
http://www.samsung.com/us/smart-switch/
find your firmware from your country here
http://www.sammobile.com/firmwares/database/SM-G935F/
Well, I think you display might die soon since i've got the same symptoms and the same messed up screen in the last picture and my display completely die after that but screen replacement fixed it.
Sent from my SM-G935F using Tapatalk
Try using the smart switch app
its exynos or snapp ?
Ive just fixed mine todayy! Same issue happend with me! It started yesterday suddenly! Mobile was getting very hot from from top "near the front camera and earpiece" even if i use the phone only for half a min or more, screen was flickering much, a green vertical lines came on the edge of the screen and stayed there, and the battery was dying very fast! I took it today to samsung service center, they have replaced the battery, screen, reciever and some rubber thingy i forgot what are they, now it is back to normal!
omg my g2 has too screen flickering. I need battery but i dont have warranty. I dont want it on my s7 edge
Mine is exynos
yamensati said:
Ive just fixed mine todayy! Same issue happend with me! It started yesterday suddenly! Mobile was getting very hot from from top "near the front camera and earpiece" even if i use the phone only for half a min or more, screen was flickering much, a green vertical lines came on the edge of the screen and stayed there, and the battery was dying very fast! I took it today to samsung service center, they have replaced the battery, screen, reciever and some rubber thingy i forgot what are they, now it is back to normal!
Click to expand...
Click to collapse
I think it would have been cheaper for Samsung to just replace your phone with a new one...
It happened to me also! But before the new update! The only thing I could do was to bring it to the technical support and I hope they will give me a new S7 Edge
Inviato dal mio LG-H850 utilizzando Tapatalk
Is there someone that can understand what is this kind of display issue?
As I wrote before, I had the same problem and now my S7 Edge is in technical support...
Inviato dal mio LG-H850 utilizzando Tapatalk
yamensati said:
Ive just fixed mine todayy! Same issue happend with me! It started yesterday suddenly! Mobile was getting very hot from from top "near the front camera and earpiece" even if i use the phone only for half a min or more, screen was flickering much, a green vertical lines came on the edge of the screen and stayed there, and the battery was dying very fast! I took it today to samsung service center, they have replaced the battery, screen, reciever and some rubber thingy i forgot what are they, now it is back to normal!
Click to expand...
Click to collapse
oic maybe i had to claim warranty asap
same thing here , started with stripes across the screen and on the second day it became solid purple that changed into green and dead , so annoying
exonys variant

[HELP] Battery problem

Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Edit* it wasn't hardware problems, battery was uncalibrated, I followed these steps
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device
Edit* wasn't battery uncalibrated, was battery pin problem (contact problem maybe), I've removed the back housing, and disconnected the battery, now everything is working fine
panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
Sounds like a problem with the board. Any moisture?
strongst said:
Sounds like a problem with the board. Any moisture?
Click to expand...
Click to collapse
Currently I have a cover and a tempered glass, there's no moisture even on the backside
panchoarcia said:
Currently I have a cover and a tempered glass, there's no moisture even on the backside
Click to expand...
Click to collapse
Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )
For understanding: you only root the phone to, nothing else(flashing something)
strongst said:
Sounds like a problem with the board. Any moisture?
Click to expand...
Click to collapse
strongst said:
Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )
For understanding: you only root the phone to, nothing else(flashing something)
Click to expand...
Click to collapse
I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came
panchoarcia said:
I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came
Click to expand...
Click to collapse
Was your phone new and the package sealed?
Is it only when the battery runs low? Mine did the thing with dropping from like %80 down to 30 then shut down and would turn back on at be like 44. If I used camera it shut the off off and sometimes calls too. I was told to try calibrations and resets and didn't help. Turns out I had to get the battery replaced by moto.
I experienced the exact same issue
panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.
strongst said:
Was your phone new and the package sealed?
Click to expand...
Click to collapse
I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.
panchoarcia said:
I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.
Click to expand...
Click to collapse
Ok... So this problem can also be present before you do flashing. Imagine the guy did what I think(dropped it, moisture, bad hardware cause lenovo manufacture it on a Monday), he recognized it, then sell it maybe with bootloader locking and you're happy who bought it now. That's possible!
Keasbeychay said:
Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.
Click to expand...
Click to collapse
Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own
panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.
panchoarcia said:
Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own
Click to expand...
Click to collapse
Look at iPhone 6 or Note 7 complex hardware, short research and development cycles, cheap parts, human fail. It can happen everywhere today.
zeomal said:
I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.
Click to expand...
Click to collapse
I've used this tutorial
http://forum.xda-developers.com/moto-g4-plus/how-to/root-systemless-rooting-supersu-2-74-2-t3405772
Which phone you guys recommend? Have about 230$
panchoarcia said:
Which phone you guys recommend? Have about 230$
Click to expand...
Click to collapse
Search or ask here please: http://forum.xda-developers.com/showthread.php?t=1620179
Or here:
http://forum.xda-developers.com/showthread.php?t=1846277
Otherwise btt please.
Edit* battery was uncalibrated, wasn't hardware problems
Edit* battery was uncalibrated, wasn't hardware problems.
Followed these steps (no root)
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device

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