ATT Samsung Galaxy S4 - can't update via OTA - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hi Guys and Gals,
I have an ATT Samsung Galaxy S4 SGH-i337 with Android 4.2.2 but I can't get the 4.3 update via OTA. I tried forwarding the date to update to MK2 but it says my software is up to date. I tried using Kies today, but it won't show any updates.
Anyone have a method of upgrading from MF3 to MK2 that is not OTA?
Please let me know if someone can help me with a step by step guide.
Thank you!!

RIQUISIMO said:
Hi Guys and Gals,
I have an ATT Samsung Galaxy S4 SGH-i337 with Android 4.2.2 but I can't get the 4.3 update via OTA. I tried forwarding the date to update to MK2 but it says my software is up to date. I tried using Kies today, but it won't show any updates.
Anyone have a method of upgrading from MF3 to MK2 that is not OTA?
Please let me know if someone can help me with a step by step guide.
Thank you!!
Click to expand...
Click to collapse
I have the same problem, sometimes it will find an update and download only to do nothing. I think this is a problem with att's crap servers/update system.

RIQUISIMO said:
Hi Guys and Gals,
I have an ATT Samsung Galaxy S4 SGH-i337 with Android 4.2.2 but I can't get the 4.3 update via OTA. I tried forwarding the date to update to MK2 but it says my software is up to date. I tried using Kies today, but it won't show any updates.
Anyone have a method of upgrading from MF3 to MK2 that is not OTA?
Please let me know if someone can help me with a step by step guide.
Thank you!!
Click to expand...
Click to collapse
Adb sideload
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

AT&T OTA Failboat
I've tried three times now to update my wife's S4. The first time the download started, then just disappeared. No warnings or errors. Tried updating and it said to wait 24 hours. Next day I started the download again. It got to 23% then said interrupted. Clicked the software update again and it started again, but stopped at 24% saying download failed. Then it said to wait another 24 hours.
Fast forward to tonight and I tried it again. I got 100% of the download only to get a screen that said Software Update Interrupted and to try again in 24 hours. The wife doesn't want me to root her phone, so I'm trying to do this the "normal" way, but AT&T and Samsung seem intent on not letting this happen. If the file got to 100%, is it still on the phone somewhere? If not, is there a link to download the update so I can sideload it and instructions on where the file must be placed?

Endbringer42 said:
I've tried three times now to update my wife's S4. The first time the download started, then just disappeared. No warnings or errors. Tried updating and it said to wait 24 hours. Next day I started the download again. It got to 23% then said interrupted. Clicked the software update again and it started again, but stopped at 24% saying download failed. Then it said to wait another 24 hours.
Fast forward to tonight and I tried it again. I got 100% of the download only to get a screen that said Software Update Interrupted and to try again in 24 hours. The wife doesn't want me to root her phone, so I'm trying to do this the "normal" way, but AT&T and Samsung seem intent on not letting this happen. If the file got to 100%, is it still on the phone somewhere? If not, is there a link to download the update so I can sideload it and instructions on where the file must be placed?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=47905776&postcount=657
There's the link I know the threads are so cluttered you can't find it but you have to find the instructions to sideload which is in the general section mj6 to mj9
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

I was able to get the OTA on the second try. What worked for me was to leave the phone on the charger and enabling the "stake awake while charging" option in the developer options. Don't forget to turn that option off after the upgrade.

Related

[Q] Help! stuck in odin mode!!

Please help!
ok so i did latest update for verizon note 3 which unrooted my de la vega. So after the update i tried rooting again using ROot de la vega(dumb move) and got an error saying it failed and was stuck in odin dowload mode for an hour so i decided to power off and upon restarting it booted in odin mode saying "firmware upgrade encountered an issue. Please use software repair assistant & try again. what should i do? is my phone done for?!?! sorry im a newb
someone please help!!! i just got my phone 5 days ago! please tell me its not bricked...
kentut said:
someone please help!!! i just got my phone 5 days ago! please tell me its not bricked...
Click to expand...
Click to collapse
Download Samsung Kies and install it on your PC. You can run the firmware fix from there I believe.
bd177 said:
Download Samsung Kies and install it on your PC. You can run the firmware fix from there I believe.
Click to expand...
Click to collapse
i did download kies, but does not recognize my device. thats how i updated my note 3 in the first place and it unrooted my phone
kentut said:
i did download kies, but does not recognize my device. thats how i updated my note 3 in the first place and it unrooted my phone
Click to expand...
Click to collapse
Try going back into Odin mode and re-flash the new update. When you tried the root Vega method you were trying to flash the prior firmware, but that is blocked, can't downgrade. So have to try and redo with the new firmware.
Sent from my SM-N900V using Tapatalk
genesis72 said:
Try going back into Odin mode and re-flash the new update. When you tried the root Vega method you were trying to flash the prior firmware, but that is blocked, can't downgrade. So have to try and redo with the new firmware.
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Do you know where i can get the new firmware?
kentut said:
Do you know where i can get the new firmware?
Click to expand...
Click to collapse
check out Hashcodes's Safestrap thread at RootzWiki.
Thanks everyone for your help!
Thanks bd177 for pointing me in the right direction. someone there had a similar problem.
So i tried using the new update file but it failed. so i just used the pit file and fixed all my problems. im still currently using the the new update but unrooted.
is the kingo root method safe to use?
kentut said:
Thanks bd177 for pointing me in the right direction. someone there had a similar problem. So i tried using the new update file but it failed. so i just used the pit file and fixed all my problems. im still currently using the the new update but unrooted.
is the kingo root method safe to use?
Click to expand...
Click to collapse
I reverted to stock, took the OTA update, then tried Kingo but it failed to root. Tried to flash back to stock again using droidstyle's thread, but the process halted after a couple of seconds. I pulled the battery, tried to boot normally and I got the same "firmware upgrade encountered an issue..." message, and almost crapped my pants. I saw this thread and tried again, flashing just the .pit image, and got my phone back, but no root.

Update to 4.3 - My Wifi Interrupted...now have to wait 24hrs

Hi all,
(This is regarding my AT&T Samsung Galaxy S4)
I was updating via Wifi to Jelly Bean 4.3 however I went outside and interrupted the Wifi connection. I tried to re-do the software update and it says "Current software up to date, you may check back in 24 hours". I then tried switching my clock manually to tomorrow, but I got the same message and now it says "Current software up to date, you may check back in 48 hours".
Question is, does anyone know how to bypass this dumb message or does anyone know of a direct download? I also tried Kies but it wont work on my company laptop for security reasons.
Thanks a bunch!
I had the same problem. I turned off the Automatic date and time in the settings and set the clock ahead as needed. It worked, and after 4.3 was installed I turned Auto time back on.
callison4321 said:
I had the same problem. I turned off the Automatic date and time in the settings and set the clock ahead as needed. It worked, and after 4.3 was installed I turned Auto time back on.
Click to expand...
Click to collapse
Thanks for your input. I did try this multiple times and it only says "Software up to date". I should have never interrupted the wifi - now I can't get the download going again.
Reboot the phone,then set date forward 1 day,should allow you to download the update then
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
customhdrider said:
Reboot the phone,then set date forward 1 day,should allow you to download the update then
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ok, I'll give this one more try. I wonder why there's not a direct download link available anywhere, like on the AT&T website.
Thanks.
EDIT - I tried and same thing...just says software is up to date I think I lost my one chance to get the update and now this phone thinks I'm at 4.3 or something. Oh well...maybe I'll just wait to see it works in another week or so.
thasquizzle said:
Hi all,
(This is regarding my AT&T Samsung Galaxy S4)
I was updating via Wifi to Jelly Bean 4.3 however I went outside and interrupted the Wifi connection. I tried to re-do the software update and it says "Current software up to date, you may check back in 24 hours". I then tried switching my clock manually to tomorrow, but I got the same message and now it says "Current software up to date, you may check back in 48 hours".
Question is, does anyone know how to bypass this dumb message or does anyone know of a direct download? I also tried Kies but it wont work on my company laptop for security reasons.
Thanks a bunch!
Click to expand...
Click to collapse
Download and copy "update-mf3-mj9.zip" to your SD card, get into recovery mode, and find the file by updating from external SD card. I just did it and it works fine.
ishta21 said:
Download and copy "update-mf3-mj9.zip" to your SD card, get into recovery mode, and find the file by updating from external SD card. I just did it and it works fine.
Click to expand...
Click to collapse
Same happend to me .only way I was able to update and it not take 4 to 8 hrs to dl was to have att push update to my phone witch only took 2hrs..lol. only haha..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
ishta21 said:
Download and copy "update-mf3-mj9.zip" to your SD card, get into recovery mode, and find the file by updating from external SD card. I just did it and it works fine.
Click to expand...
Click to collapse
Hi, I'd love to try this. Do you know where I can get "update-mf3-mj9.zip"?
Thank you!
thasquizzle said:
Hi, I'd love to try this. Do you know where I can get "update-mf3-mj9.zip"?
Thank you!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2526964
???
lodloaded said:
http://forum.xda-developers.com/showthread.php?t=2526964
Click to expand...
Click to collapse
I was told by AT&T tech support to use keys yeah I spelled it wrong anyway they're idiots because you can only do it wifi and three nights in a row it was going to download the update and it says error and then you can't do it another 24 hours I cannot believe that stock phone no one can find a way past the 24 hour clock. Maybe I'll just hangouts shabby. its really shocking because there's so much talent here at least I found this lol
Dont download the mf3/mj9 file. Go to the thread in the general section about the 4.3 update coming nov 13.
Around page 70 there is a link to the full mk2 update. This is what you want. Other wise youll still be short a 28mb update and still have to check for software updates again.

Can't update to 4.3 from previously rooted MF3

So when I heard the 4.3 update was coming out I unrooted my MF3 4.2.2 galaxy s4 and waited for the OTA update. Now, whenever I try to download the update it starts to download, takes forever so I leave my phone, and when I come back it acts like there was no update and if I try to search for an update again it says my phone is up to date or to wait 24 hours before checking again.
Now when I try to update from an SD card I can't get into the menu to do anything from recovery. When I try to boot into recovery I get this error
"Could not do normal boot"
And on the downloading... screen.
Can someone give me some help on how to update my phone or at least get my recovery working?
ODIN 3.07 the MF3 Tar file in the PDA section.
Sent from my SAMSUNG-SGH-I337 using xda premium

Cannot Update GS4 OTA 4.3 (Please help...)

So i've been tearing my hair out for the past few hours trying to figure this out.
I've been trying to get my Galaxy S4 to update to 4.3, the newest 727.56MB update. I have tried to download and it downloads, reboots, and then loads to 25%.
I have tried deleting all of the busybox files in /system/xbin as well as uninstalling/full unroot on SuperSU.
I have, on top of that, ALSO done a factory reset, and STILL to no avail!
I don't know what to do at this point and am furious that I cannot get updates from AT&T if my device is rooted.
I still have the stock recovery on my phone, and no longer have root because I uninstalled it. (I rooted my device using the exFAT SDcard method a few months back in July)
So, if ANYONE could help me out that would be GREAT. I am so confused and now have a fully clean phone with all my information gone from it.
And, yes, i'm pretty sure that I can't update OTA anymore, but can ANYONE please tell me how to update then?! Please.
Thanks guys, hope to hear from anyone soon.
Kies
jaycomma said:
So i've been tearing my hair out for the past few hours trying to figure this out.
I've been trying to get my Galaxy S4 to update to 4.3, the newest 727.56MB update. I have tried to download and it downloads, reboots, and then loads to 25%.
I have tried deleting all of the busybox files in /system/xbin as well as uninstalling/full unroot on SuperSU.
I have, on top of that, ALSO done a factory reset, and STILL to no avail!
I don't know what to do at this point and am furious that I cannot get updates from AT&T if my device is rooted.
I still have the stock recovery on my phone, and no longer have root because I uninstalled it. (I rooted my device using the exFAT SDcard method a few months back in July)
So, if ANYONE could help me out that would be GREAT. I am so confused and now have a fully clean phone with all my information gone from it.
And, yes, i'm pretty sure that I can't update OTA anymore, but can ANYONE please tell me how to update then?! Please.
Thanks guys, hope to hear from anyone soon.
Click to expand...
Click to collapse
For God sake dude, use Kies and data cable provided with the phone ...
R1V4L said:
For God sake dude, use Kies and data cable provided with the phone ...
Click to expand...
Click to collapse
I've tried to use Kies and it says that it can't work with my firmware on the phone. So no, Kies does not work.
jaycomma said:
I've tried to use Kies and it says that it can't work with my firmware on the phone. So no, Kies does not work.
Click to expand...
Click to collapse
It says "Your device's current firmware version is not supported to update firmware via Kies."
jaycomma said:
It says "Your device's current firmware version is not supported to update firmware via Kies."
Click to expand...
Click to collapse
Try to change ur Kies (android 4.2.2) for Kies3 (android 4.3).

[Q] Verizon Note 3 OTA update fails - Help Please!

Verizon - Samsung Galaxy Note 3 - White
I have been trying to update the the latest OTA firmware update, but I am having troubles. I am sorry if this is a repeat post or this has already been solved, I did do a pretty extensive search for my problem before I made this post.
MI9 to MJ7
Status: Update failed
Code: 404
I have included 2 screenshots below with the problem I am having. I am not currently rooted, I did not trigger Knox, and it is still not working after the third factory data reset.
Does anyone out there have any ideas as to why this is broken and what I can do to fix it?
When you plug your phone into a computer, a folder pops up with some folders and some files. One of the files is a program from Verizon. I do not recall the name at the moment. But if you double click on it, it will install a program on your computer that will help you install firmware through your computer. Try updating with that. Just follow the prompts. And let us know if updates you to the current firmware, or if you're still having problems.
♢NoteIII♢
Since you are not rooted download Kies 3. It's a Samsung utility. Download it and install it on your computer and that should get you on the latest and greatest. I did it on my windows pc with both updates. Current being MJE.
Then if you want to root later you can with Kingo app.
---------- Post added at 09:38 AM ---------- Previous post was at 09:36 AM ----------
LeftyGR said:
When you plug your phone into a computer, a folder pops up with some folders and some files. One of the files is a program from Verizon. I do not recall the name at the moment. But if you double click on it, it will install a program on your computer that will help you install firmware through your computer. Try updating with that. Just follow the prompts. And let us know if updates you to the current firmware, or if you're still having problems.
♢NoteIII♢
Click to expand...
Click to collapse
There's also Odin if you are familiar with that
Harleydroid said:
●
Click to expand...
Click to collapse
I am. But I wasn't sure how deep to go with him. And my suggestion was easier for someone who wasn't familiar with kies or odin. ( just in case he is not familiar with kies or odin). It is his first post on XDA
♢NoteIII♢
LeftyGR said:
I am. But I wasn't sure how deep to go with him. And my suggestion was easier for someone who wasn't familiar with kies or odin. ( just in case he is not familiar with kies or odin). It is his first post on XDA
♢NoteIII♢
Click to expand...
Click to collapse
Oh my fault LeftyGR I meant to quote his post. I think we were replying about the same times there.
Thanks and Update
I tried forcing the update through the pc using the Verizon Wireless software, and had no luck. It fails at 66% exactly when my phone switches to ODIN Mode and says Downloading... - Did not trigger KNOX - 0x0 in both rows.
My next step is to try Samsung Kies3 and see my luck with it. I will post an update with the results.
I want to thank everyone for the information. I had not heard of Kies did see Odin mentioned but it looks a little involved.
Credentials and Thoughts:
I have some experience with root and custom roms from Droid 1, Droid 3. I rooted my Note 3 in October 2013, so I may have missed the first OTA update that was so minor, it didn't get a build number. I have a feeling that my problem is that I am trying to go from update 0 to update 2 while skipping minor update 1. With no build number, I don't know how to tell if that is the problem. Is there a stock rom I could install, that has the newest update? I already backed up everything and wiped so, it doesn't hurt to go one step further.
Thanks again.
SacJester said:
I tried forcing the update through the pc using the Verizon Wireless software, and had no luck. It fails at 66% exactly when my phone switches to ODIN Mode and says Downloading... - Did not trigger KNOX - 0x0 in both rows.
My next step is to try Samsung Kies3 and see my luck with it. I will post an update with the results.
I want to thank everyone for the information. I had not heard of Kies did see Odin mentioned but it looks a little involved.
Credentials and Thoughts:
I have some experience with root and custom roms from Droid 1, Droid 3. I rooted my Note 3 in October 2013, so I may have missed the first OTA update that was so minor, it didn't get a build number. I have a feeling that my problem is that I am trying to go from update 0 to update 2 while skipping minor update 1. With no build number, I don't know how to tell if that is the problem. Is there a stock rom I could install, that has the newest update? I already backed up everything and wiped so, it doesn't hurt to go one step further.
Thanks again.
Click to expand...
Click to collapse
OP, were you able to update through Kies? If that doesn't work, I would recommend backing up what you can (search for a no-root backup solution, or use the one built into Kies), and factory reset, then attempt the update. If you back up your stuff through Kies, the only thing you'll lose is apps, I believe, but Kies might even back that up for you as well.
I'm having similar problems myself. Update fails through the OTA, Kies, as well as the Verizon Update Assistant... Any ideas on how to update otherwise? I've flashed phones with ODIN before but i haven't found a good walk through with the Note3 or what order to flash everything in...
SacJester said:
I tried forcing the update through the pc using the Verizon Wireless software, and had no luck. It fails at 66% exactly when my phone switches to ODIN Mode and says Downloading... - Did not trigger KNOX - 0x0 in both rows.
My next step is to try Samsung Kies3 and see my luck with it. I will post an update with the results.
I want to thank everyone for the information. I had not heard of Kies did see Odin mentioned but it looks a little involved.
Credentials and Thoughts:
I have some experience with root and custom roms from Droid 1, Droid 3. I rooted my Note 3 in October 2013, so I may have missed the first OTA update that was so minor, it didn't get a build number. I have a feeling that my problem is that I am trying to go from update 0 to update 2 while skipping minor update 1. With no build number, I don't know how to tell if that is the problem. Is there a stock rom I could install, that has the newest update? I already backed up everything and wiped so, it doesn't hurt to go one step further.
Thanks again.
Click to expand...
Click to collapse
The link in my sig has a good offering of some top roms for the N3 (of course new roms are created regularly), just about every step by step you will need to make your N3 experience worry free!
Enjoy!

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