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My MyTouch 1.2 is acting really frustratingly stupid. The speaker and mic aren't working right, and the closest solution (and explanation) I could find for this was a post I found on a T-Mobile forum:
A few weeks back I tried to make a call on my phone and I wanted to use the speaker, when I brought up the menu to select "speaker", I noticed that the option was greyed out and so I couldn't enable it. After that I looked at the screen and it said it was dialing, but I heard no sound coming out. Next I clicked the volume control all the way down to mute and then all the way to max volume, still no sound. After ending the call I double-checked to make sure I wasn't connected to any bluetooth device, bluetooth was disabled. So then I tried to change the ringer volume and the speaker emitted its beeps letting me know how loud the ring volume was. That told me the speakers worked as well as the hardware responsible for generating sound. My next idea was to see if the media player had sound, so I played an mp3 from my sd card, no sound, went to youtube and played a few different videos, no sound. Called my friend, who was standing next to me, and when he answered he said he couldn't hear me speaking, I couldn't hear him either.
Something was seriously wrong with my phone so I bit the bullet and reset it to factory settings, the problem persisted. I took the phone to a TMobile store and they got me a replacement phone. The phone was working for 3 days and then the same problem occured. I got another phone (my 3rd phone) and this morning it has stopped working in the exact same way. I don't do any hacks or developer apps. There is no pattern to this except that it always seems like I'm at work when it happens.
UPDATE WITH SOLUTION: After thinking about this issue it occurred to me that the phone was behaving as if it had a bluetooth device connected to it. As an experiment, I went to my car which is paired with my phone and selected the audio source as my phone. At first it couldn't connect to my phone. So I looked at my phone's bluetooth setting and the status for my car's connection was "paired and not connected". I selected the connection on phone and retried with my car and bam, audio now works. I disconnected the phone from the bluetooth and sound was restored! So mytouch 3g has a bug in their bluetooth services. TMobile/HTC, hit me up if you are looking for a top-notch developer to fix your defects.
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Unfortunately, this solution didn't work for me, and I've tried pairing it with every device I could possibly pair it with. No dice. Anyone have a fix for this?
Ok so I'm trying to trace down what might be happening here.
Ive got a LG Tone Pro 750 BT headset which I totally love for the most part (epic battery time for one thing). Bought it about a month ago.
About a week ago, maybe two, something weird starts happening. I'll get a call, pick it up and no sound. Caller may or may not hear me, but if they do, it appears to be garbled (I've done a poor job of asking callers if they could hear me and inquiring about that part of the experience so not very good feedback there).
Since I'd had the BT headset for a couple weeks already, I don't even consider there could be a problemo there. So I take the SG4 to Sprint and have a tech check it out.
He comes out to see me (never happens).
Asks me if I have the LG Tone Pro headset. He then proceeds to tell me that he has the same problem on his LG (!) phone with that headset (although it's a later model than my Tone Pro 750...next one up from that model).
He says that the only way he has been able to fix it is by unpairing and re-pairing the headset. Says he has to do it every other day or so.
That was early last week.
So for the next day or two, I go without the headset being re-paired. All is well with the three or four calls I get.
I pair the headset but don't get any calls. I do listen to some podcasts and that is fine (but was never a problem so no change there).
The next day (this morning) I get a call. Problem is back. I try turning off BT making calls and that doesn't fix it. Have to restart the phone.
So I do and I can now make and receive calls. However, BT is off.
It sure looks like this is a problem with the headset.
But I also noticed a preponderance of SG4 owners complaining about a somewhat similar issue where the mic would suddenly turn off on their phone, mid call. Seems WIFI signals would somehow interfere with it (I tried turning off WIFI though and that didn't fix it).
Is there anything else I can do to diagnose this better and maybe get to the bottom of it?
What could be happening here? Is this the headset not playing well with the OS? Is there a way to tell?
Why would this start happening off a sudden two weeks after I'd been using it heavily with no problems?
Also, I'm trying to find more instances of this issue online but it's tough one to Google.
(As a side note, LG doesn't seem to be a very good company when it comes to customer service. I saw several instances on Android Central where their customers reported issues with the headset and then were told their posting violated the TOS of the forum. WTF is up with that? Have they not realized there is ths thing called the Internet? Do they think people won't eventually catch on? )
I'm seriously considering returning this thing, but the truth is, I really want to keep it if I can get it to work. Probably a pipe dream though, now that I've written all this out. lol
I'm even considering rooting my SG4 and throwing another ROM on to see if that fixes it. That's how much I like the headset.
Happy to receive any feedback from fellow forum members. Thanks in advance.
PS: Just realized I haven't really tried just unpairing and re-pairing more than once so I'm going to test that some more over next few days meanwhile...
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
BT media audio works, phone audio fails
readable said:
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
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Click to collapse
Glad you posted this because I hadn't even thought to try, as part of my troubleshooting, whether I could still play media on the phone through the headset when call audio was not coming through.
Last night I made a couple of calls just fine with my LG Tone Ultra (upgraded to see if this fixed the problem, but no change) and then made a third one. On this third one I could not hear any sound but the call connected (it was to my wife--she later told me she got a call but no sound on her end either).
So this is very strange. Somehow the BT headset is just dropping the call side of the audio.
And, it's doing so randomly.
Sure would like some more insight on what is likely the cause of this situation. I submitted a question to LG through their website but no response. That was days ago.
Chapter 2 of this problem
readable said:
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
Click to expand...
Click to collapse
Just posted a new thread on this issue with some log data that I'm hoping a kindly dev may help decipher.
Letting you know in case you want to keep an eye on that thread as well.
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Having the same issue....sort of...
First, allow me to apologize for any improper formatting or if I've tendered my reply in the wrong way.
I've literally never replied on a message board in my life. Ugh, I know. How, right? Moving on...
I have an issue very similar to the one you're having, only in place of the car, put a Plantronics WalMart headset and change the G3 for it's predecessor. I notice that people call me when my watch is connected to my phone. When I answer, they claim to not be able to hear or understand what I am saying. The problem persists even if I disconnect my headset and use the G2 in either handset or speakerphone mode. The only fix I've found is to restart the phone and return the call. Even then, if the watch is still connected, only the first call can be completed with no "interference".
I've attempted to update the software and firmware to my G2, with no success. I have no idea why this issue occurs.
Also, is probably noteworthy that regardless of whatever Bluetooth device I am connected, very very often during a call, my caller's voice will shift into "speakerphone" mode without being instructed to do so. I have to open the call screen, turn off the BT, then select it again to turn it back on. The call returns to the headset, but doesn't stay there in most cases. Sometimes I have to do this 5 - 7 times a call. Other times, it remains connected as it's supposed to. Again, I can find no reason why this happens, but it's been an issue for MONTHS with my G2. And it doesn't matter what headset I am using, it just "drops" the sound to my speaker phone, but still says that it remains connected to the headset.
It's a Sprint LG G2, if that matters at all.
PrivateBytes said:
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
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Click to collapse
Have you tried going into android settings for voice input and allowing recording using Bluetooth mic?
Whenever I connect to one of my Bluetooth devices it shows that it's "Connected to xxxxx" in the secondary screen.
However, after I disconnect from the Bluetooth device it still says its connected in the secondary screen and the secondary screen just hangs there frozen saying its connected. I can only get rid of it by restarting the device.
Anyone else having this issue?
I'm experiencing this issue. I think it started happening after applying the latest update.
to fix it w/o restarting the device, you can go to settings - display - second screen and turn off 'show when main screen on' and back on.
I have this and all kinds of BT issues with my car.
Bluetooth has given me a lot of problems. Secondary screen stuck displaying the "connected" message, Bluetooth crashing, and high CPU usage when not connected. I've had better experience by toggling Bluetooth off and on with Tasker after disconnecting from my car. Figure it gives it a kick causing it to play nice.
McNutnut said:
Bluetooth has given me a lot of problems. Secondary screen stuck displaying the "connected" message, Bluetooth crashing, and high CPU usage when not connected. I've had better experience by toggling Bluetooth off and on with Tasker after disconnecting from my car. Figure it gives it a kick causing it to play nice.
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Click to collapse
So it's not just me having bluetooth issues lately. I was getting ready to drop by AT&T because of all the problems it''s been giving me lately connecting to things on bluetooth...
Mine has recently started doing the same thing with second screen stuck on connected to vehicle Bluetooth. I do remember updating recently so I am unsure what cause this issue. I am using stock with ATT
peekeesh said:
to fix it w/o restarting the device, you can go to settings - display - second screen and turn off 'show when main screen on' and back on.
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Click to collapse
I tried this trick and it only works temporarily. After an hour or so the same connection message will appear even though I'm not connected. So annoying. Come on LG! I like their devices but there is always some annoying issues with their phones.
Are you guys also experiencing general notification issues?
Example, I click on a Twitter or Kijiji notification and the app won't open or I can't respond within the notification shade any more.
See https://forum.xda-developers.com/showpost.php?p=72734315&postcount=10
I'm wondering if this is the cause of everyone else's bluetooth/notification issues. Worth a shot.
Ever since I upgraded to 10K from 10J on T-Mobile it has started doing this. Once I am connected I never have a problem with Bluetooth but connecting has been inconsistent ever since upgrading. My car stereo for example used to connect automatically now to get it to reconnect I have to turn off the stereo and the Bluetooth radio on my phone and then both back on @ same time otherwise I have to manually connect through the phone BT menu
Been having issues with bluetooth too. I've gotten into the habit of just turning it off after I get out of the car, then turning it on right before I get back in the car. If I leave it on all the time it fails to connect about half the time I turn on the car, if not more. Strangely I don't have the same issue with my Anker speakers, so I sort of assumed the car was the problem, but it seems not from these comments
McNutnut said:
See https://forum.xda-developers.com/showpost.php?p=72734315&postcount=10
I'm wondering if this is the cause of everyone else's bluetooth/notification issues. Worth a shot.
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This seems to have fixed it for me! I had the same issue after updating my phone to the latest build.
thisisjason said:
Been having issues with bluetooth too. I've gotten into the habit of just turning it off after I get out of the car, then turning it on right before I get back in the car. If I leave it on all the time it fails to connect about half the time I turn on the car, if not more. Strangely I don't have the same issue with my Anker speakers, so I sort of assumed the car was the problem, but it seems not from these comments
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Same exact issue. It only seems to happen to my car stereo since I upgraded to 10K. But my other speakers and headsets 99% of the time it will connect by itself.
Same issue here. Super annoying. Appears to have shown up around the same time that all my notifications stopped working.
I've been having the same issue. I use Car Home Ultra, and noticed that it was very delayed starting, and would start randomly even after leaving my car/disconnecting bluetooth. I thought it was a problem with that app, but now it appears it's that the phone is delayed in notifying of bluetooth connect/disconnect.
I constantly have the "connected" notification taking up the second screen until I reboot.
I am experiencing this aswell, and , when connecting to my SYNC 3 in my Ford Focus, it says connected, but it isn't. If someone rings me, the hand set rings.
It seems to be the initial handshake, if the phone's bluetooth is off when i turn car on, then i turn blutooth on and select "sync 3" it's all good, but if bluetooth is already on , and i switch car on , i get the message on the radio it's connected to my phone... but i cant access contacts or messages ( even though they are ticked in bluetooth menu )...
lucky for the 2 year warranty...
Disabling the Google app has fixed this issue and fixed my push notifications. Not ideal but doesn't appear any other answer exists.
Anybody have any updates on this issue? I have been having the connected message showing more frequently to my vehicles. I have been turning off second display and back on to remove. Thanks for the suggestion Adam about disabling Google app but like you said it is not ideal.
So on Verizon they just pushed a system update. Post update, I enabled Google app, and everything appears to be working great thus far.
I don't remember when but the issue just kind of went away without any action on my part. Maybe it was an update?
Hello.
- Until mid-November LOS update, I had my car stereo connected via BT (phone, multimedia, contacts - all at once). Through Android Auto I used to make phone calls, listen spotify, listen to whatsapp incoming message (and reply); all of this through voice commands ("ok google, do-this-do-that...")
- After mid-November LOS update (week more or week less), every time I tried to give a vocal command, the car stereo and the phone got stuck, with the google assistant 4 dots that were rotating waiting for something. Same thing if i tried to play a whatsapp message (however the message was not read through the BT). In both cases after a minute being stuck, the phone rebooted itself (quick reboot, for the ones using the reboot extended menu).
- After some tests, I see that I can't use anymore BT "multimedia" and BT "phone" together, or I get the above malfunctioning.
- The problem is not Android Auto (I reproduced the issue also with "standard" launcher). The issue persists also if rebooting in safe mode.
- I did a couple of factory resets (wiped everything, also internal storage).
Googling, I found many BT problems with Android, but not this one. Has anyone suffered this issue (or is suffering even now), even on other phones or with other Android versions? Any solutions?
Thanks.