[Q] active sync email - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Running Beans 2 on my note 3
Account syncs to retrieve email just fine. Addresses and calendar sync fine.
Cannot preview or save attachments of any size. Fails on or off WiFi.
Error message. " unable to connect to server work"
Contacted work email tech support and they checked my settings and stated that this has nothing to do with their end.
Any thoughts from the crowd??

Related

new gmail push service...

Has anyone tried it yet?
http://www.google.com/mobile/products/sync.html#p=winmo
It supposed to bring the 'push gmail' feature.
Yes I'm using it since yesterday and it's working great.
ditto here, working quite nicely. Although is there a way to sync with two exchange servers at the same time? (that I don't have to pay for an extra service for). I would really like if I could connect with my works exchange server and my personal gmail one at the same time, but without having to go through the hassle of buying a service and paying monthly fees for the push service.
Any ideas?
works great just started to use it a bit of a pain to setup but didnt take too long.
yah...using it...quite good...
I'm having problems with this..
tried setting it up a few times but wouldnt sync. finally only sync'd when i connection to my wifi at home. As soon as i disconnect the wifi, the sync doesnt work anymore. wondering if its a t-mobile issue. cant seem to find any settings for activesync to use 3g instead of wifi. had it setup using imap with no problems what so ever. Anyone else have this issue?
Hi,
i am new about the push mail feature :
What i believed was(need to be confirmed or denied ;-):
With the gmail push, i wouldnt have anymore to
press a send/receive button in order to check my Gmail emails.
Each time i receive a mail on that account, i would be
informed nearly in realtime on my topaz, like with sms.
So i configured my gmail account like in:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
except i put [email protected] instead of @googlemail.com
(else wasnt working for me)
My topaz was connected via activsynch
so a kind of folder synchro occured
With a "Gmail" folder
and (translated from french) subfolders:
inbox/"sendbox"/drafts/"shifting"/sent/deleted/personal/professionnal/received
But then no mails appeared in them, so had to go to
parameters/"email configuration" to set again my gmail account
(strange to have to do it twice)
And so a "Gmail" subfolder(to Gmail folder) appeared
with new sub-subfolders :
drafts/bin/sent messages/spam/"followed"/"all messages"
and then my previous Gmail's emails appeared
Last i went to parameters/communication/Microsoft direct Push
to set it "on"
I tried for a test to sent a mail to my gmail account
but 45mn later still no notification of a new mail in my Gmail box
(ps: in the accounts settings, window where you have["sms/mms"; "email outlook";"Gmail"; "new account" with tabs "accounts"/message/adresse/storage]), my gmail account is set to 15mn in "send/receive planification")
If i synchronize via programs/ activesync from 3g: no newmail
If i synchronize via programs/ activesync from usb connection my pc:
i got the new mail
The only interest in the push feature i saw was to save battery (topaz doesnt have to send/receive each 15mn automatically)
and be informed quickly when you have a new mail.
sorry for my ignorance, and thanks in advance for any help
regards
no replies still ?
up
No attachments
I've noticed that I can't receive any attachments with my mail. This is even after I have changed the email settings to receive all attachments in activesync and email account options.

Active Sync issue - Unable to open connection to server

I am trying to test out my company's first Epic and I put in all the info, email address, domain\user name, password, server address. It accepts my info, I take the defaults of how much data to transfer and frequency, then it brings me to the mailbox. It shows my sub folders to the inbox, it populates my calendar and contacts. It leaves me on the main inbox folder and then a yellow bar comes up " Unable to open connection to server" and nothing populates in my inbox.
My company is on Exchage 2003, I have a vibrant working just fine as well as a HTC evo. I tried with multiple exchange accounts on the same server but get the same result.
Anyone have any ideas ?
Same Problem with Exchange and Epic 4G
We are using Exchange 2003 as well. Contact, Calendar, and other mail folders show up just fine. I can see sent items, deleted items, and all other sub folders. When I try to load the inbox, I get the same error message.
What gives?
I just picked the phone up about 2 hours ago and came right here to figure it out!
My company uses Exchange 2008 and I'm able to connect just fine. So much quicker and easier than the moment.
I had the same problem. I had to go to gmail and import my contacts for hotmail and then sync my phone to the gmail account.
i heard that when 2.2 comes out, the exchange settings would work.
i am only getting 50 of my 812 contacts to import.
ballisticbeach said:
i heard that when 2.2 comes out, the exchange settings would work.
i am only getting 50 of my 812 contacts to import.
Click to expand...
Click to collapse
I lost about 20 out of 252. So I just went back added the ones I'm missing.
Active sync support with most android phones is very dodgy -- some work and some don't. And I'm not talking about some models over another -- it's a unit specific issue. Some Epics do and some don't. The same thing was happening with the Droid X. The only models that consistently work are from HTC because they have their own active sync program in sense.
no workie, workie, now no workie
So i was here back at the beginning of September. Exchange would not load my inbox, then one day it started working for no reason I could find. I stopped using Moxier Mail and went to the built in email program.
Then two days ago, my Exchange account and another IMAP account I have set up on the mail client disappeared from the phone. NO idea why. My email, contacts, and calendar just vanished.
So I added back my exchange account, contacts and calendar came in just fine. Now my Exchange mail is back to where I was two months ago.
"Unable to open connection to server", that's all I get on the screen for my inbox.
Epic 4G, Exchnage 2003, built in mail client.
So I have a similar infrastructure to you, we run Exchange 2003 currently and have had numerous issues with the Epics. I have a couple tricks that really seems to help (at least in my environment)
1. When setting up the phone make sure the Calendar amount is set to All
2. Setting up the phone over Wi-Fi as opposed to the mobile connection seems to work significantly better.
3. If you have issues with the users calendar 9 times out of 10 its due to corrupt entries which not only cause issues with the calendar syncing, but also consume a huge amount of bandwidth. To correct this create a new calendar in Outlook, go into List view and copy everything from your calendar to the new one. All entries that cant copy need to be deleted. Move all your stuff back from the temp calendar to yours and the issue should be fixed.
I am running the leaked 2.2 on my Epic currently and it does seem to address a lot of the issues the Epic had with 2.1 and Active Sync.
Hope this helps and let me know if you have any questions.

IMAP Exchange Email Stopped Working - Native Email App

Hi All,
I am receiving my Yahoo email and work IMAP email in the native Android email app. Yesterday afternoon, my IMAP email just stopped working. Yahoo is fine. I can send email, but not get email from the IMAP account.
I deleted the account, rebooted the phone and added the account back. All the settings are fine and check out, but it will not retrieve email.
I downloaded K9, and using the exact same settings, I can retrieve/send IMAP email without issues.
Any known bugs or ideas? The email is an exchange server, but we don't have active sync, so IMAP is used outside of work pc's.
Thanks!
Mike
msglsmo said:
Hi All,
I am receiving my Yahoo email and work IMAP email in the native Android email app. Yesterday afternoon, my IMAP email just stopped working. Yahoo is fine. I can send email, but not get email from the IMAP account.
I deleted the account, rebooted the phone and added the account back. All the settings are fine and check out, but it will not retrieve email.
I downloaded K9, and using the exact same settings, I can retrieve/send IMAP email without issues.
Any known bugs or ideas? The email is an exchange server, but we don't have active sync, so IMAP is used outside of work pc's.
Thanks!
Mike
Click to expand...
Click to collapse
I have a co-worker with a Sprint phone with Android on it (not sure which phone). She, too, is having troubles with IMAP with our work email as it will just stop sending/receiving emails periodically as well. This solves one problem in that I do not believe that this is just your phone. However, it creates two more problems in the sense that it is either Android problem or a problem with the email server.
I think it's an android thing. I have a few exchange accounts set up (first of all.. it does more than one... which is awesome), and the first time i sent an email my phone kept bouncing back with "can't send message" errors.. meanwhile.. the guys i sent the email to got repeat messages. one for every bounce back message I got. So it seems the built in email application isn't so great with emails. works fantastic with gmail though. I'm using a Touchdown trial. It's a $20 app. it's ok. i prefer the stock one.. .but it works fine so far.

Yahoo not syncing....anyone else???

It's not syncing on my Evo or iPad...Anyone having this issue?
Yes I was having the same problem recently. It "seems" like its syncing on the phone, but when I checked yahoo mail from their website on my PC it clearly was not.
(edit & update)
I used IMAP with yahoo mail... and this is what I found to be my problem:
It turned out that mine was in the settings, I had recently updated my password and only updated it on the "incoming server settings" on my phone, but on the outgoing server settings I did not update the password. So I would receive new mail but it would not sync properly when I delete the messages and marked them as read.
I am also having problems with my yahoo email not syncing. The problem is it will sync emails fine through 5/7/11, but not after that date. I tried deleting the email account in the mail app, and set it up again. It downloaded all emails through 5/7/11, but none of my newer ones. I have a yahoo plus (pop) mail account, but have always used the standard IMAP settings that auto-populate when setting up the account. Did Yahoo make any service changes recently? I am using the app on an Evo.

Email setup issues

I'm helping my dad set up his work email (through TDS.net) on his new Droid Turbo 2. Everything worked fine on his Galaxy S5.
I have confirmed all IMAP server and security questions match what is recommended on the website and what was on the old phone. Emails will receive just fine but any attempt to send gets stuck in the outbox.
I have tried the stock email app, Mailwise and the Gmail app for IMAP set up. Emails send as normal from his work computer. Any ideas?
Did u try changing the outgoing server to SMTP?

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