announcing caller id help - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

first I dont use driving mode and wont.
by default the S4 announces the phone number even if the name is in my contacts. how do I get it to read the name instead?

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Unknown caller ID problem

I have some contacts saved in my contact list, but when that person calls. It showed up unknown caller. I tried to deleted that number and save it again. But it still shows unknown caller. Some other contacts are fine. Anyone had this problem and has a solution? Is there anything to do with restore? I did a restore recently.
don't know if it helps, but try to save the numbers with the country prefix in the contact.
for example in France here, I save them as +33654321 instead of 0654321, cause I had the same problem some time ago
This doesn't have anything to do with the Wizard - if the Wizard shows "unknown caller" it means that the caller's phone doesn't send the number (the caller can change that, depending on the SIM card - and the caller can also tell the telecom provider of his home phone whether he wants his number to be sent when calling!)...
No way to change that for you, sorry!
I have tried adding the prefix, but still doesnt work!
The number from the caller is not hidden, because the number is displayed, but not the name in the contact list.
for example:
Incoming call
'Unknown Caller'
0709XXXXXX
I have tried to delete and save the contact again, but still the same!!
Oh, so I misunderstood...
Sorry, but then I don't have any idea...
Not sure if this helps. I had the same experience with my other phone (not Pocket PC type), which shows unknown caller even I'm very sure I had his number on my phone, I deleted the number and put it back again, same problem. AND, after all the stuggle, I've finally noticed the problem, which is the fact that I had his name entered twiced (e.g. two contacts, different name with same number). The phone probably got it confused and refused to display a name.
I would suggest, that you remove your problematic contact, try dialing his number on the keypad, and see if the name appears (e.g. the other possible contact that has the same number). If not, then it is not this problem, I guess.
Was about to say, I got this problem, turned out to be a duplicate contact - the phone can't decide who it is, so displays nothing. Pfff.
Be nice if it displayed a list of possible contacts, but...
Delete any duplicate contacts and it should go away.

How to hide your number (not shown on the receiver Caller ID)?

In my old Hermes (Cingular 8525), there is an option in the Phone Settings to hide my caller ID, so that when I call someone they will not see my number on their phone.
However, with my Mogul, I don't see that option. Does anyone know how can I do this?
I miss this feature on the mogul too. But you can type *67 and the number for example the number is 18001234567 type *6718001234567
P.S. if you find a patch to do this from a menu I would love to hear about it.
Thanks for the info. But that means I can't use my "Phonebook" to dial, as I have to manually enter *67 and then the number.
Maybe some of our resident hacker can figure it out?
Do you just want to permanently hide your number from everyone you call? If so, you should be able to ask your carrier to add a "No Caller Id" code to your account...
you could edit the phonebook entry or make an aditional one that is blocked and call it their "other" number or fax or something
Hi all,
Thanks for the suggestions. I don't want to permanently block my caller ID, only for select number. I prefer to be able to change the caller ID feature on the fly without editing the phonebook, but I guess I'll have to do so until Sprint implement this feature.
Hi
I'm with Bell Canada and we have a option on their web to block caller ID. I selected this option and in my contacts I added *83 to the number I want to unblock my ID. So if I dial a new number I know that my block caller ID is on.

Prioritizing Called ID display for Multiple Contacts with Same Phone Number

I'm running 6.1 MR1 and sync my contacts with an Exchange Server.
I have a number of contacts that have the same office phone number, and I'm trying to figure out if there is some way to specify which contact info is displayed by Called ID when there is more than one person/entity with that phone number in my contacts.
For example, say I have individual contacts for the ABC Company, John Doe and Jane Smith. All three have the same work telephone number. When I get a call from that phone number, it could be John Doe, Jane Smith or anyone else at the ABC Company calling. Let's say that in this situation, my caller ID display always shows the incoming caller as John Doe. Is there any way to tell Windows to display the caller as the ABC Company information when it receives a call from this number instead.
I've embarrassed myself too many times thinking one person was calling when in fact it was someone else!!!
Thanks!
I've love to be able to do this too.
My problem is that I have a shared address book with all workers at my business with home as well as work numbers. My name and number are obviously in there. In a different book I have my wife's name and our home number. Whenever she calls, my name, as it's alphabetically before here, shows up first. I've tried putting a period or space before her first name hoping that it would move her up on the list, but it moves her down to the last spot of people with the same last name, and I can't change my name in the shared book.
If you're working off personal address books, I'd see if you can fudge the names so that the one you want to appear shows up alphabetically first. Then I think that's the one that gets grabbed with Caller ID
the other option. if you can edit your contacts. Would be to remove the work phone number from the individual contacts. That way it only shows for 'ABC' Company.
Thanks, Nec . . . I've removed the work numbers for the individuals as a half-baked work around. The problem is that some of them are favorite contacts (Spb Shell), so if I want to call them at work, I have to go through the directory instead of just using the picture shortcut.

X1 saying name of caller when phone rings

On my Nokia N95 it would say the name of the person calling me. Can you do this on the X1 ?
do you mean like displaying the name of the person, even if their not saved in your contact list? like how the caller id does on a home phone?
Bennieficial said:
do you mean like displaying the name of the person, even if their not saved in your contact list? like how the caller id does on a home phone?
Click to expand...
Click to collapse
No, the phone would speak out the name of the person calling. So if Joe Blogs called my on my N95 I would hear 'ring, ring, Joe Blogs, ring ring, Joe Blogs...........'
well...back on my blackjack II, i remember when i upgraded from wm 6.0 to 6.1, there was a new program up there called "Voice Command" that allowed you to do this. So I'm guessing it'd still work on the X1 since its an official microsoft program. So just try googling "Windows Voice Command"
Yes, get "Microsoft Voice Commad" and check the settings. By default it should be set to bluetooth only, but you can change it so it reads the name even without the bluetooth. I like it a lot with bluetooth, cause you can set it to also read your text to you
Yeah, but I can't find an answer if the BT on the X1a and MSVC has the same issue as on the Touch Pro, where if you have it say the name of the incoming caller, it won't. You get a corruption sound. Normally that a bell sound. So normally you get "<your ringtone> and in the background of the ringtone, you hear "you got a call from 888-8888"" Or instead of the phone#, you hear the name if its in your address book.
When its broken, you hear your ringtone and in the background a small beep"
here is the link: http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/about-voice-command.mspx
give it a try and let us know.
even i like that feature on nokia phones
My Voice Command doesn't work properly on incoming calls either. It doesn't say the name of the caller, or even the telephone number. I have seen it work perfectly on an Omnia. Odd that it doesn't work on the X1!
Bennieficial said:
do you mean like displaying the name of the person, even if their not saved in your contact list? like how the caller id does on a home phone?
Click to expand...
Click to collapse
i am in fact looking for this?
my previous phone use to display name of the callers, even if they werent stored in my contacts
how can i get this to work on my x1?
much apperciated
You need MS Voice Command or something similar for X1 to talk.
The current version of MS Voice Command combined with the current WM6.1 build does not announce Caller ID even though the feature is there. Reasons...I don't know. All of the other voice funtionality works great though, including reading of SMS and MMS messages among other things.
caller anouncement doesnt work on the x1 and i dont think anyones has come up with a solution to it yet.
Same
It attenuates my rintone every so often as if it's going to say the name but it never does.
Certain versions of WM don't support caller announcement. I think it is explained on the MS website for Voice Command.

mystery bug -using an access code to dial internationally - TouchHD/WM6.1

Hello,
I often use an access code to dial internationally, and once I am connected to that access number, I have to enter the number of the person I am calling.
I have an HTC Touch HD with WM6.1pro and cannot find a way to do it. If I connect to the access number, then at the prompt go to my address book and dial a second number, it assumes I want to have two separate calls and puts the access code on Hold... which is not what I want! I do not remember all my friend's numbers, so I do have to use the address book.
With my old nokia n95, once connected I could go to the menu and say I want to dial a DTMF which is the tone you hear when dialing a normal phone. This allows me to follow on with calling the number I need while connected to the call.
Is there a way of doing this on WM6?
I have a kind of work around. I edit my international friends phone numbers as a "car phone" and the numbers look like this
02081802828 p 0027115555555
the access code, then I add p to pause then their number.
The HUGE problem is that when I dial any of my international contacts, the phone displays the same person... so no matter who I call internationally, it always shows a photo of my friend Ian, and displays his name instead of the person I am actually speaking to. I think this is a bug where WM6.1 only looks at the first 11 characters of a number, but the problem is, all my intl numbers have the same first 11 numbers.
Help MUCH appreciated, thanks,
Mark.
livegod said:
Hello,
I often use an access code to dial internationally, and once I am connected to that access number, I have to enter the number of the person I am calling.
I have an HTC Touch HD with WM6.1pro and cannot find a way to do it. If I connect to the access number, then at the prompt go to my address book and dial a second number, it assumes I want to have two separate calls and puts the access code on Hold... which is not what I want! I do not remember all my friend's numbers, so I do have to use the address book.
With my old nokia n95, once connected I could go to the menu and say I want to dial a DTMF which is the tone you hear when dialing a normal phone. This allows me to follow on with calling the number I need while connected to the call.
Is there a way of doing this on WM6?
I have a kind of work around. I edit my international friends phone numbers as a "car phone" and the numbers look like this
02081802828 p 0027115555555
the access code, then I add p to pause then their number.
The HUGE problem is that when I dial any of my international contacts, the phone displays the same person... so no matter who I call internationally, it always shows a photo of my friend Ian, and displays his name instead of the person I am actually speaking to. I think this is a bug where WM6.1 only looks at the first 11 characters of a number, but the problem is, all my intl numbers have the same first 11 numbers.
Help MUCH appreciated, thanks,
Mark.
Click to expand...
Click to collapse
Don't know if it will work... but you coud try (using Advanced Config) to increase the number of digits used to "match" the numbers in the contacts... for example to 18 or 19 numbers... but I cannot immagine what other "consequencies"could happen...
Let us know !
Regards,
K
Hi Kostas
It seems that the problem is actually with spb Mobile Shell and not windows mobile.
When I dial using the windows mobile dialler, it gets the name and picture right, but when I use spb's dialler it shows the wrong person and name...
I will chase it up with them... and thanks for the good idea, unfortunately the Call ID Match does not help the problem.
Efgaristo!
Mark.

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