Related
Hey guys, stumbled across this forum while searching for help with another issue and it's been a great help so far.
Anyway, have a new problem with the phone. I have (or atleast had) a fair amount of messages from various people. On my birthday of all days (I guess I was getting larger than average amount of messages?), the phone decided to display some error message which I didn't see and then deleted all of my messages, so people have messaged me for my bday and I have no idea what they have said, haha, but thats a seperate problem.
Went into the settings and the phone has checked 'delete old messages' again even though I made sure this was off when I first got the phone.
I changed it back and checked again... the phone has checked the box again. No matter what I do it keeps checking the box.
Any ideas?
I have that bug too. I do not know how to solve it. In order not to del my old messages, I just increase the text message limit (from 200 to 1000).
I have the exact same problem. Very annoying. I've lost a fair amount messages due to this too. Now I've increased the text message limit from 200 to 500 and I backup all my SMSes to my gmail account using "SMS Backup" every night. Seems to be the only way to preserve old messages at the moment.
istnelane said:
I have that bug too. I do not know how to solve it. In order not to del my old messages, I just increase the text message limit (from 200 to 1000).
Click to expand...
Click to collapse
I've done that now too (up to 5000 as thats the limit), so hopefully it should be ok now, but I'd still like to know how to turn this auto delete function off if possible. I bought this phone because I was sick of how controlling the iPhone was, don't really want another phone that does what it wants, haha.
Up until today it used to just ask me if I want to delete older messages everytime I went into messages, but now its just decided it's going to do it.
Temp. Fix-ish.
I don't want to bump an old thread and I don't know if this has been solved yet but when I discovered this I did some tinkering and discovered it appears to be triggered by backing out of the messaging service using the back key. The trick is to use the home key to take you back to the home screen. This will allow you to always have "Delete old messages" unticked.
Until a fix is out I hope this helps.
I had this issue before!
Surprisingly, it went away after flashing to another firmware (which turned out not liking) and then flashing back to my old firmware via Kies.
If you're unwilling to go that route, then I suggest using a different messaging app such as Handcent SMS or something like it and bypass the default messaging app all together. It doesn't look as nice as the default messaging app IMHO but it does not have all the quirks the former gives (like changing 3-SMS long messages to an MMS automatically...irritating!)
I heard Froyo will be fixing the annoyance I just mentioned. Maybe once the official Froyo from Samsung comes out all these small annoyances would go away.
That 3-long SMS to MMS is annoying because I get unlimited SMS but it charges me the standard rate for MMS so it's stupid.
I never really reach the 5000 limit and I'm happy using the home key method as it is but good options otherwise.
So I was in the middle of a text conversation and put my phone back in my pocket. I received another text, pulled it out, and my inbox was a barren wasteland. I disabled all the options for deleting old messages, so what gives? Is there some kind of mystery limit I'm unaware of? Did my messages just disappear into the void with all those odd socks I lost in the dryer? Was my conversation too hot to handle?
If my text message archives are going to disappear, at the very least they could leave a permanent root solution in their wake.
Sorry that I don't have a solution but your problem doesn't surprise me. There have been plenty of times that I have rebooted my phone (purposefully) and been brought up to the first time registration screen for the phone/android service.
This has happened to me three times since I got my phone on 10/05/10!
I have all the default text message settings and I text a lot, ~10k a month, figured it was just getting too full and crashing the app, sometimes it takes forever when it "refreshes"
yesterday all my bookmarks for the internet disappeared and my phone rebooted by its self a few times i didnt know what was going on
I have your text messages.
If you ever want to see them again then you will get a suitcase and fill it with unmarked, non-sequential bills!
Yep, you're not the only one, twice this week. Lucky for me I back up all my messages but damn if that didn't scare the sh!t out of me.
I hope somebody can explain why this happens & how to stop it.
I have the same issue. any solutions how to fix this?
Oh my god! My messages just disappeared too and I don't think I have an sms backup.. And i need them back. What do I do ? I can't afford to lose them!
^^Bahahahaha
Sent from my HTC Vision using XDA App
haha.. you are so helping!
I read your earlier message as complete sarcastic drivel. Is was rather humorous, read that way. As to your problem I would recommend a program called sim card data recovery. You should be able to restore your messages that way
Sent from my HTC Vision using XDA App
Which program are you referring to? Can't narrow it down on google. Could you please link me?
Also, the messages were not on the sim card, but on the phone memory or sd card (Wherever the desire hd stores by default)
I have not used a specific program, I have just been told that is the way to go. Not to sure if the messages are on the sim or the internal memory, but I'm guessing they would have to go through the sim to send, leaving a trace. That could be retrieved.
Sent from my HTC Vision using XDA App
This literally just happened to me. I wasn't going to post about it until I saw this thread. Running CM6.1. Getting sick of all the bugs...
pmstc said:
This literally just happened to me. I wasn't going to post about it until I saw this thread. Running CM6.1. Getting sick of all the bugs...
Click to expand...
Click to collapse
Had this happen to me once a few months ago when I was running CM6 RC3. Not sure what caused it and haven't been able to re-produce the issue since (thankfully).
I know the problem is not isolated to CM as I have read other threads with people running Stock or Sense ROM's having the same thing happen.
If they're really that valuable, a backup is probably a good idea. For me it was just a bit annoying but nothing important that I needed...
so no solution to this problem yet? i looked at various forums discussing this problem. good thing i only lost 2 messages as i had them backed up.
i am using chompsms and thought it was due to it, but apparently this happens without any 3rd party applications
keeping an eye on this thread to see if somebody comes up with an explanation, or even better, a solution
I have had this happen to me. i was using Virtuous ROM at the time. They all disappeared from my phone and also from HTCSence site aswell. I have stopped trusting both of them now and use SMSBackup+ which (as the name implies) backs all sms to a folder in your gmail account.
This has happened to me multiple times (+3) using Virtuous.
i had originally backed up my text via Titanium Backup, and I flashed my phone and installed CM7, when i tried backing up, the texts wouldn't reappear, so i thought, "oh well"
Few days later while I'm texting, my phone suddenly reboots and all the texts are back again..
But the other day they randomly disappeared again...
Me too
Happened to me today as well, CM 6.1
...really pissed about it, argh. Does stock do this?
I had the phone for a week now, did couple of factory resets (when playing around with stuff), and yesterday morning I permrooted and HBOOTed the phone...
The phone overall works great, really no complaints, but 10 minutes ago I receive an SMS and open up Messages, and the only SMS I have the in whole app is the one that I have received...so all my SMSes (5834 to be precise) have vanished into thin air...
I am doing another restore right now, thank god I have it on the card...
It's pretty worrying that the phone would be so unrealiable to erase information...
There are two more guys with DHDs on AndroidForum with the same issue:
http://androidforums.com/desire-hd-support-troubleshooting/214946-sms-have-all-disappeared.html
Has any1 else had that happen?
happened a few times to me too, but cannot trace it down to a specific reason...
this IS annoying and forces me to backup my sms on a daily basis!
Wow, that definitely blows...and you have stock DHD, so rooting/HBOOT mods are definitely not the reason...
If it will be a regular occurence I might as well throw the phone in the trash, coz to backup 5000+ SMSes on daily basis, no thank you...
iPhone had no issues with all those SMSes for years, it can't be the sheer number of them...
Nope not to do with size as it happend to me and i only had 300-400 texts altogether before it happened. Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
bratfink said:
Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
Click to expand...
Click to collapse
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
mupet0000 said:
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
Click to expand...
Click to collapse
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
This happened to my Desire Z today, at around the same time as the OP.
braby said:
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
Click to expand...
Click to collapse
There is an app in the market that you can use to backup and restore messages to and from ur gmail acc. this app also has an setting to backup an sms right away when it receives one. dont know the exact name (phone battery empty) but i found it when i was searching for backup sms in the market.
Hope this helps you.
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
bratfink said:
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
Click to expand...
Click to collapse
Ah ok, now I got it!
As far as I can recollect there was no app crash on mine, just pulled up empty file.
I thought maybe when I restart the phone things will get back to normal (like they did with call history), but it didn't...Messages were still blank.
Jairus said:
This happened to my Desire Z today, at around the same time as the OP.
Click to expand...
Click to collapse
Hmmm...this almost makes me wonder if this is somehow not related to HTCSense.com...
It's just weird that it happened to both of us at about the same time...
If it happens again I'll disable syncing with HTCSense (it's more or less useless anyway, I have local file backups of both), and see if it happens after that...
My HTCSense message log is completely empty, too. I don't think it ever worked.
I had this happen a few weeks back. I opened a new text message and the messages widget crashed. All my messages seem to have been deleted. I was quite concerned as my messages contain important information (I did got to the trouble of migrating them from my old phone)...an email from HTC to see if the emails were deleted (or just not visible as some have reported on other forums) and if there was a way to get them back elicited this response:
Thanks for contacting HTC.
We appreciate your support for our products.
We sincerely apologize for the inconvenience. Thank you for bringing your concern to our attention. With regard to your question, unfortunately, once messages are deleted from the SMS widget, you can no longer retrieve it, unless you have a back up from your SD card or to your SIM card.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
Click to expand...
Click to collapse
Needless to say this jumble of standard form responses did not answer my question. A further question about how I could possibly avoid this situation in the future; their response...
We appreciate your support for our products.
Thanks for the update. With regards to your concern, please be advised that this is a rare issue that happened to your phone. We will forward this concern to our technical support team for future developments. We advise you to perform a soft reset on your phone. To perform a soft reset, remove the battery, wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
Click to expand...
Click to collapse
Rather than bash my head further against a brick wall, I downloaded an app to forward my SMS messages to my gmail as a safe guard and copied what messages I could from the only part of HTC sense that was partially working for me.
I had the same with my HTC Desire Z
I received a SMS, and when I opened it, all my messages were gone, except for the received message.
I read in the official android bug-forum, that this might be a issue with sqlite, but it has not yet been fixed in android 2.2. luckily I just migrated everything so most of my sms are in a backup.
http://code.google.com/p/android/issues/detail?id=5669
I have had the same issue a few times with the Desire HD ROM running on my HTC HD2...this is ridiculous.
Guys, I experienced these as well. I realised that when this happens, my messages are actually in HTCSense.com... The weird thing is, before having my DHD I was using HD2 with DHD rom... Then when I got my phone 2 days ago, those sms' which were not supposed to be in this phone reappeared... All the histories I had in my HD2 were in... I suppose this is an act of HTCSense.com...
me too!
This happened to me a few days ago..
I went to reply to a text message that I'd forgotten about and my list was blank!
I went to create a new text and it popped up saying the messages app had crashed.. I killed the process and no luck - crashed again.
Restarted the phone and the messages were still gone..
In terms of non-stock apps/configuration that may be worth mentioning I have:
Android Task Killer
Superuser/VISIONary
Titanium Backup
The only other thing I have done is enabled usb diagnostics (recommended in another thread to stop the occasional lag).
Anyone got any ideas?
Now it happend to me, too!
Performed a hard reset on tuesday and everything went finse since than. SMS were automaticly backed up from HTCSense. But 10 Minutes ago all my text massages were gone... They are still on my HTCSense account - but how to restore???
Thats a mess...
Tough luck guys!
I guess I won't be logging in to HTC Sense anytime soon
Tried to restore my SMS with my SMS BackUp programm. Got the notification "Successfully restored 119 items (2663 dups)."
But on my DHD are only the 119 sms...
Seems that there are still some left-overs the massage widget cannot read.
Ideas anyone?
Nobody an idea? or the same problem?
Hey guys...
Got a weird one here... I was using my phone earlier, and had all my sms messages in there. I sent a text about 1:30pm, and all were still there then. I received a phone call at a little after. After the call, put the phone down, and didn't look at it for a couple of hours. About 3.30pm, I went to send a message. In the messages, it was all empty. A bit confused, I restarted phone. Upon restart, still empty. So, sent a text, and then I'm the only message in there?!
So, what gives. How come this all deleted?!
A bit fed up, since the last backup I have dates back about 2 weeks ago... I guess there's no way to get them back. But, how come they would just delete like that?
lovelldr said:
Hey guys...
Got a weird one here... I was using my phone earlier, and had all my sms messages in there. I sent a text about 1:30pm, and all were still there then. I received a phone call at a little after. After the call, put the phone down, and didn't look at it for a couple of hours. About 3.30pm, I went to send a message. In the messages, it was all empty. A bit confused, I restarted phone. Upon restart, still empty. So, sent a text, and then I'm the only message in there?!
So, what gives. How come this all deleted?!
A bit fed up, since the last backup I have dates back about 2 weeks ago... I guess there's no way to get them back. But, how come they would just delete like that?
Click to expand...
Click to collapse
Maybe u wiped it??
Sent from my HTC Vision using XDA App
Other people reported this issue on the Z here and here
It seems no solution or explanation was found for the moment.
So the best is to backup regularly your SMS until a fix is possibly released someday.
Thanks for that missparker... At least it's not just me going crazy...
Now, I'm wondering whether it might be something to do with the htcsense.com website and the syncing?!
I used to be able to get the messages showing on htcsense when I first signed up for it. But then, I had to factory reset the phone. When connecting up to my sense account, I Had all sorts or problems. So, I deleted my sense account, signed up again. After this, they had disabled the messaging etc. But, when I went in to htcsense yesterday, it looked a bit funny (i.e. the locations was apparantly disabled, which I had after I first had problems with it). So my guessing is htc sense deleting all the messages as it synced?!
Also, I got a message when restarting phone saying something like background searching de-activated... Couldn't find this on google?!
Have now set sms backup & restore to do a daily backup... Had that before, but when I ran the latest update, it messed up, so had to run full ruu, and forgot to setup the schedule for backup and restore! More fool me
Not sure that it's got anything to do with htcsense.com.
When it happened on my DZ, I got an FC of the SMS app then when I restarted it all my messages were gone.
Maybe there's some sort of reinitialization that it does if it detects corruption in the messages?
Does anyone know where and in what format the messages are stored?
R.
I originally asked this in Tasks thread because that is my ROM, but it isn't only his ROM as it has happened before on different phones, but always AOSP.
When I have my phone set to auto-retrieve MMS it does the expected behavior unless the MMS doesn't download correctly the first try. Sometimes I miss the message completely if it doesn't download and sometimes it notifies me with "Message not downloaded tap to retry" but when I tap that it takes me to a messaging screen where that MMS is gone. If I set the phone to not auto-retrieve I can try to download multiple times and I will not lose the message.
I know the logical answer is not to have it auto retrieve, but in a group MMS I have to go to each specific contact and hit download on each message which is counter intuitive to the smart phone.
Again, I don't think this is rom specific because I remember it on my S3 happening a time or two when GroupMMS first came to AOSP, but is there any way to make the phone keep the message in messaging if it fails to download? I used to be able to download GOSMS and use it to find them, but on the S4 they are nowhere to be found with any app I've used so far. Sometimes the message when set to not auto retrieve will just sit and say downloading forever and I have to delete it. It is pretty frustrating. I saw something on Google about it where someone had started the issue but it was for Android 2.2 and it wasn't quite the same issue.
If you haven't seen this, try setting to auto retrieve and have someone send you a bunch of mms, see if you get them all. Sometimes I don't even realize I'm missing them, which sucks too.
Anyone else experiencing this? Anyone fixed it?
thacounty said:
I originally asked this in Tasks thread because that is my ROM, but it isn't only his ROM as it has happened before on different phones, but always AOSP.
When I have my phone set to auto-retrieve MMS it does the expected behavior unless the MMS doesn't download correctly the first try. Sometimes I miss the message completely if it doesn't download and sometimes it notifies me with "Message not downloaded tap to retry" but when I tap that it takes me to a messaging screen where that MMS is gone. If I set the phone to not auto-retrieve I can try to download multiple times and I will not lose the message.
I know the logical answer is not to have it auto retrieve, but in a group MMS I have to go to each specific contact and hit download on each message which is counter intuitive to the smart phone.
Again, I don't think this is rom specific because I remember it on my S3 happening a time or two when GroupMMS first came to AOSP, but is there any way to make the phone keep the message in messaging if it fails to download? I used to be able to download GOSMS and use it to find them, but on the S4 they are nowhere to be found with any app I've used so far. Sometimes the message when set to not auto retrieve will just sit and say downloading forever and I have to delete it. It is pretty frustrating. I saw something on Google about it where someone had started the issue but it was for Android 2.2 and it wasn't quite the same issue.
If you haven't seen this, try setting to auto retrieve and have someone send you a bunch of mms, see if you get them all. Sometimes I don't even realize I'm missing them, which sucks too.
Anyone else experiencing this? Anyone fixed it?
Click to expand...
Click to collapse
Do you have any ad blocking software installed such as ad-away or ad-block? If so disable them and see if it works.. These programs I don't know which one exactly were causing this issue on my phone at one time. I disabled them and MMS worked correctly again. I never felt like going in and checking which setting was causing this problem so I just uninstalled them...
tiptoekirk said:
Do you have any ad blocking software installed such as ad-away or ad-block? If so disable them and see if it works.. These programs I don't know which one exactly were causing this issue on my phone at one time. I disabled them and MMS worked correctly again. I never felt like going in and checking which setting was causing this problem so I just uninstalled them...
Click to expand...
Click to collapse
I don't. Thanks for that info though. The weird thing is I might even get 9 out of 10 MMS, but randomly one will not download the first try and it just disappears. I'm ok with it not downloading the first try, but if it just disappears and I don't see it I have no idea who it's from or what it was about.
I'm having the same exact problem, OP. I'm rocking a Play Store Galaxy Nexus on AT&T. I miss a lot of group messages and I'm almost ready to switch to an iPhone, or a carrier that does MMS over WiFi.
oj4y said:
I'm having the same exact problem, OP. I'm rocking a Play Store Galaxy Nexus on AT&T. I miss a lot of group messages and I'm almost ready to switch to an iPhone, or a carrier that does MMS over WiFi.
Click to expand...
Click to collapse
Don't like the iPhone idea, but I do wonder what else I'm missing. Today I woke up and had 3 text messages showing, but when I clicked the notification I only had one unread. I don't know if it was an incorrect notification or if I lost those sms also. I might download go and leave it on there to see if it helps. So far Handcent hasn't helped. I have it hidden in the background to see if it will catch these. I also got a message that I missed this morning and I'm not sure if it was a resend or if it just randomly came to me, but I got it 4 hours later.
thacounty said:
Don't like the iPhone idea, but I do wonder what else I'm missing. Today I woke up and had 3 text messages showing, but when I clicked the notification I only had one unread. I don't know if it was an incorrect notification or if I lost those sms also. I might download go and leave it on there to see if it helps. So far Handcent hasn't helped. I have it hidden in the background to see if it will catch these. I also got a message that I missed this morning and I'm not sure if it was a resend or if it just randomly came to me, but I got it 4 hours later.
Click to expand...
Click to collapse
We're definitely losing messages. Sometimes I get a toast messages "Can't download message from Jane Doe" if I catch it at the right time.
Sometimes it also shows up in my notifications preview, "Jane Doe" but I click on it, it takes me to the Group MMS, but then Jane Doe's message isn't in the thread. It shows up in my friends' iPhone threads though. It's like the phone receives it initially, then just throws it out.
Other times if I miss messages, I get a ton of "Hidden Sender Address" in my notification bar. I tap on it, it's blank. I check my friends' threads, and of course there's some messages I miss.
Like you said, the only reliable way to receive these MMS is to turn off auto-retrieve, but then I'm going into each individual's thread and clicking download a many times. If we're all live group chatting, this is a little intense, but I want to be part of the group...
oj4y said:
We're definitely losing messages. Sometimes I get a toast messages "Can't download message from Jane Doe" if I catch it at the right time.
Sometimes it also shows up in my notifications preview, "Jane Doe" but I click on it, it takes me to the Group MMS, but then Jane Doe's message isn't in the thread. It shows up in my friends' iPhone threads though. It's like the phone receives it initially, then just throws it out.
Other times if I miss messages, I get a ton of "Hidden Sender Address" in my notification bar. I tap on it, it's blank. I check my friends' threads, and of course there's some messages I miss.
Like you said, the only reliable way to receive these MMS is to turn off auto-retrieve, but then I'm going into each individual's thread and clicking download a many times. If we're all live group chatting, this is a little intense, but I want to be part of the group...
Click to expand...
Click to collapse
Also, I'm guessing we aren't the only ones dealing with this, but maybe others haven't noticed it yet. It's pretty frustrating.
thacounty said:
Also, I'm guessing we aren't the only ones dealing with this, but maybe others haven't noticed it yet. It's pretty frustrating.
Click to expand...
Click to collapse
I found this issue awhile ago in the tracker. Pretty much sums it up, but compound it with group MMS. Look how old the dates are...
FYI - I was having issues with Text/Picture Messaging Not Downloading/Sending with AOSP ROMS.
After some heavy duty Googleing and putting the pieces together from numerous posts across different sites this is what I came up with...
Go to: Settings --> Mobile Networks --> Preferred Network Type
Select: CDMA+LTE/EVOD instead of Global and reboot. (I think AOSP ROMS are set to Global for the purpose of being used worldwide.)
Since I did this my picture messaging works perfectly! Be sure to check this each time you change ROMS or update your current installed ROM.