after installing KRT16S, my Nexus says it is 6GB only! - Nexus 4 Q&A, Help & Troubleshooting

Hey guys,
I followed the OTA thread and used fastboot to install KRT16S. Everything works just fine, but, my device thinks it is the 8GB model and says only 6GB are available to me. Only my device is the 16GB model. any advice I can follow?

ramsayeg said:
Hey guys,
I followed the OTA thread and used fastboot to install KRT16S. Everything works just fine, but, my device thinks it is the 8GB model and says only 6GB are available to me. Only my device is the 16GB model. any advice I can follow?
Click to expand...
Click to collapse
probably from so many updates, maybe your phone is keeping a backup of all of them. T'would explain all this usage..

ramsayeg said:
Hey guys,
I followed the OTA thread and used fastboot to install KRT16S. Everything works just fine, but, my device thinks it is the 8GB model and says only 6GB are available to me. Only my device is the 16GB model. any advice I can follow?
Click to expand...
Click to collapse
On the Nexus Root Toolkit site, it says:
Perform a factory reset.
Settings > Backup & reset > Factory data reset.
This will make it display correctly again.
Click to expand...
Click to collapse

madcat1990 said:
probably from so many updates, maybe your phone is keeping a backup of all of them. T'would explain all this usage..
Click to expand...
Click to collapse
Well, I deleted the contents of the /sdcard during the updates, so that wouldn't be possible. Plus, it says my total available storage is 6GB, and not 13GB like it has before the update. The phone thinks it is the 8GB model!

CSX321 said:
On the Nexus Root Toolkit site, it says:
Click to expand...
Click to collapse
Oh man, having to install everything again. Thanks for the tip, will try.

Where did you download the factory image for the Nexus 4? I got one form Google and it seems that the files are name incorrectly. I get a message saying the bootloader is incorrect makoz20i (should be makoz30d). Just need a reliable factory image to flash my N4.

no need to wipe all data, just wipe cache on stock recovery.

I also have same problems. My Nexus 4 16Gb, after installing kitkat KRT16S via fastboot with the factory image download from google then become nexus 4 8Gb??? I don't know what happens ?

I also have this problem - 16gb N4 now showing as only 8gb. Any fixes out there (that don't involve wiping/factory reset)? Thanks

Try wiping cache first. If that doesn't work, factory reset is your only choice.

I just noticed mine is doing the same thing...says 5.67 for total space. I had issues when I tried to flash the update, so I ended up going back completely to stock. Then about 15 minutes later, I received the notification to update to 4.4 which I did. So I didn't even flash my update. It was the normal Nexus 4 update procedure.
Update: I did a factory reset and now my phone says it has 19.92 total space. So, the factory reset fixes it. Hopefully there will be a less drastic solution to this issue at some point.

I am having a similar problem after downloading 4.4 custom rom. Tried resetting n flashing other Roms and it stays the same. Missing a lot of space here, please help?
Sent from my Nexus 4 using XDA Premium 4 mobile app

calypso888 said:
I am having a similar problem after downloading 4.4 custom rom. Tried resetting n flashing other Roms and it stays the same. Missing a lot of space here, please help?
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Have you seen this? http://forum.xda-developers.com/showthread.php?t=2033692
Sent from my Nexus 4

Factory reset worked for me on N4 and N7
Sent from my Nexus 7 using Tapatalk 4

Related

lost 16gb?

I got a 32gb yesterday and it was 32gb..after today I just realize that my size capacity has went to 16 GB...for example...after factory reseting it shows up as free space of 13gb... All I did was flash userdata. IMG and cache.img with cwm recovery. Is there any way of fixing this?
Your sure you got a 32gb?
drcujo said:
Your sure you got a 32gb?
Click to expand...
Click to collapse
yep..when i checked i had 29gb free space and it showed 29gb on android transfer
now it says total space 13.05gb with 12.51gb free....
jarjar124 said:
I got a 32gb yesterday and it was 32gb..after today I just realize that my size capacity has went to 16 GB...for example...after factory reseting it shows up as free space of 13gb... All I did was flash userdata. IMG and cache.img with cwm recovery. Is there any way of fixing this?
Click to expand...
Click to collapse
The things you've flashed might of had the partitioning scheme in-mind of a 16GB device (which would mean the other 16GB would be unpartitioned and invisible.
You could probably try seeing if there are specific 32GB files you can flash though.
espionage724 said:
The things you've flashed might of had the partitioning scheme in-mind of a 16GB device (which would mean the other 16GB would be unpartitioned and invisible.
You could probably try seeing if there are specific 32GB files you can flash though.
Click to expand...
Click to collapse
trying to i just checked and im positive my n10 is 32gb.... my serial code matches the 32gb serial code
I have this EXACT same problem and I've been busting my a** off trying to find a solution to it. I did the same as you and flashed userdata.img and cache.img after a boot loop when I unlocked the bootloader (I did factory reset but it didn't have any impact and everything I tried didn't work, including re flashing the stock image). I've looked around on Google alot and was contemplating posting too but thought I'd do some more research first cause I had a similar problem on my HTC One X. Some solutions state deleting 'lost.dir' or the lost+found folder might help but this didn't work for me. 16gb has just vanished =(
Sent from my HTC One X using xda premium
bamboosensei said:
I have this EXACT same problem and I've been busting my a** off trying to find a solution to it. I did the same as you and flashed userdata.img and cache.img after a boot loop when I unlocked the bootloader (I did factory reset but it didn't have any impact and everything I tried didn't work, including re flashing the stock image). I've looked around on Google alot and was contemplating posting too but thought I'd do some more research first cause I had a similar problem on my HTC One X. Some solutions state deleting 'lost.dir' or the lost+found folder might help but this didn't work for me. 16gb has just vanished =(
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Yeah...I can't do anything....I tried almost everything
I'm going to try and full wipe again, from within the settings. If that doesn't work, I might full wipe from recovery and if that doesn't work I might try to re flash the user data and cache.img. Just can't test it yet cause I set up all my data yesterday and I can't back it up since Macs don't read 4.2 devices natively argh.
Sent from my HTC One X using xda premium
bamboosensei said:
I'm going to try and full wipe again, from within the settings. If that doesn't work, I might full wipe from recovery and if that doesn't work I might try to re flash the user data and cache.img. Just can't test it yet cause I set up all my data yesterday and I can't back it up since Macs don't read 4.2 devices natively argh.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
let me know how it goes!
I know n7 owners had this problem. Some 32gb owners flashed the 16gb n7 image and it repartitioned the tablet to 16 gb, I haven't looked for a fix but that may be a good place to start.
Sent from my Galaxy Nexus using Tapatalk 2
draco259 said:
I know n7 owners had this problem. Some 32gb owners flashed the 16gb n7 image and it repartitioned the tablet to 16 gb, I haven't looked for a fix but that may be a good place to start.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
there isnt a 32gb image
AHAHAHAH! i finally fixed it!! i used the flash-all script in the nexus 10 factory image and it reformatted userdata back to 32gb! i am finally at peace!
Haha that's great to hear buddy. I know it's probably too late to ask now cause you have probably started to re download your apps and settings but do you think just flashing user data would work? The flashall doesn't work for me for some reason on my friend's mac.
Sent from my Nexus 10 using xda premium
bamboosensei said:
Haha that's great to hear buddy. I know it's probably too late to ask now cause you have probably started to re download your apps and settings but do you think just flashing user data would work? The flashall doesn't work for me for some reason on my friend's mac.
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
No I don't think so. Its supposed to reformat the user data.IMG position. Try using a windows computer or Linux computer.
Would love to do that on my Windows computer but atm I don't have access to one cause my laptop broke just a couple of weeks back. I may try to move the stock rom to my Nexus and flash it. Will see how that goes if full wiping doesn't work. Thanks bud and glad to hear your Nexus 10 is back to normal
Sent from my Nexus 10 using xda premium
bamboosensei said:
Would love to do that on my Windows computer but atm I don't have access to one cause my laptop broke just a couple of weeks back. I may try to move the stock rom to my Nexus and flash it. Will see how that goes if full wiping doesn't work. Thanks bud and glad to hear your Nexus 10 is back to normal
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
I think it will work on the Mac. U got to give it root permission so do sudo then the flash-all script. Make sure they're all in the same folder. In order to run it with sudo you should type sudo then drag the script into the terminal and enter. I'm not sure though if this is how you do it on Mac though
jarjar124 said:
I think it will work on the Mac. U got to give it root permission so do sudo then the flash-all script. Make sure they're all in the same folder. In order to run it with sudo you should type sudo then drag the script into the terminal and enter. I'm not sure though if this is how you do it on Mac though
Click to expand...
Click to collapse
would you mind clarifying this? Maybe a step-by-step tutorial on how to fix this issue? And how not to do i (prevent it)? I'm about to root my 32gb and now I'm worried I'll flash a 16gb image or something, is that how it happened?
Glad you fixed it, but any idea what caused it so the rest of us can avoid the pain?
Total space
jarjar124 said:
AHAHAHAH! i finally fixed it!! i used the flash-all script in the nexus 10 factory image and it reformatted userdata back to 32gb! i am finally at peace!
Click to expand...
Click to collapse
Can you verify what it says for Total space under:
Settings | Storage | INTERNAL STORAGE
I just did a full wipe and I got 27.26 GB (not 29)

[Q] Nexus 4 model, about storage capacity

Hi, how will I be able to know which variant (8gb or 16 gb) my nexus 4 is?
Before rooting, I think my total storage capacity is 12gb+ (I actually can't remember definitely).
Then I unlocked the bootloader and tried to flash, I was stuck in the X logo, I restarted, then I was stuck in the google logo (unlocked bootloader at this point.) I had backed up my apps and sdcard via adb.
I was stuck, so I downloaded a factory image and reflashed my device. Then I rooted it. I was done. SU installed, and it was rooted. I then reinstalled my app settings via adb again, but not the sdcard.
after sometime, putting music, movies and apps, I noticed that my device only had a total of 5.66GB.
I bought it 2nd hand, BTW.
So what happened? Now, I just want to confirm really how much storage I have so I can get back my money if this was indeed an 8gb version instead of 16gb. Any ideas?
Thanks!
All of the media you put onto your Nexus 4 takes up room. How many movies did you put? How many songs? If you feel that there is something wrong with the amount if storage available, then you can try formatting your SD.
I also remember that there's a bug on 16GB models to only show 8GB.
Sent from my Nexus 4 using xda premium
there is a similar issue that occurs with the nexus 7. i remember it was talked about before in some threads. after flashing the images, did you do a factory reset or clear data in recovery? this seems to have the issue fixed. some units show up as 8gb after a reflash however a reset thru settings or clear data fixes this.
Do what thephantom said. Recovery must be stock though, not custom. If you need more help. I made a little how-to guide a couple months ago for this very problem: http://forum.xda-developers.com/showthread.php?p=35119185#post35119185
thank you guys... I'm relieved that it is a bug, I hope it is a bug in my case... One question though, do you suggest back up with adb + sdcard or titanium? my previous settings were not backed up using adb cmd (I'm not sure though, since I didn't push back the sd backup)
wakoko79 said:
thank you guys... I'm relieved that it is a bug, I hope it is a bug in my case... One question though, do you suggest back up with adb + sdcard or titanium? my previous settings were not backed up using adb cmd (I'm not sure though, since I didn't push back the sd backup)
Click to expand...
Click to collapse
ADB and SD card.
Sent from my Nexus 4 using xda premium
but won't it give me problems again if I did that?
wakoko79 said:
but won't it give me problems again if I did that?
Click to expand...
Click to collapse
You can even make a nandroid backup and apply it after the storage fix. Its in the OP of the thread I linked.
Sent from my Nexus 4 using xda premium

[Q] My device thinks it's 6 gigs instead of 16.... Help?

So I've been looking and I haven't found an answer to this problem
I have a 16 gig nexus 7 and I like to tinker with it. I rooted it quite quickly just after getting it, and I have loaded custom roms, ect. The problem arose when I saw Ubuntu for the Nexus 7! I just HAD to try it out! So I did, and it wasn't so great :/ I went back to Android and a couple days later I realized that somehow my Nexus 7 thinks it's 6 gigs instead of 16. I was wondering if it was something that went wrong with the partitions when I installed Ubuntu on it, and if there was any way I could possibly fix it.
Thanks for all the help
Have you tried flashing a stock image back on the device?
Sent from my SGH-I747 using Tapatalk 2
peneoark said:
Have you tried flashing a stock image back on the device?
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
I believe I have. A little unsure though. I downloaded the stock 4.2 and flashed that onto it. Was that right or do I have to find the stock image that came with it out of the box (so 4.1.2 or close)?
Factory reset will fix the issue without installing the ROM I believe.
Sent from my Nexus 7 using Tapatalk HD
dottat said:
Factory reset will fix the issue without installing the ROM I believe.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Well I've tried it before... No harm in trying it again after I do a backup. Will update how this goes.
EDIT I just did a factory reset and no dice. It still believes it is 6 gigs.
RimSide said:
Well I've tried it before... No harm in trying it again after I do a backup. Will update how this goes.
EDIT I just did a factory reset and no dice. It still believes it is 6 gigs.
Click to expand...
Click to collapse
What i believe has happened is that your partition module has become corrupted.
So, you tried flashing stock, and tried factory reset?
Does it show up on your computer as 6 GB when you connect it?
I had the same thing happen. I just used wugs toolkit to flash back to stock, then rerooted from there. That is the easiest way I know of to fix. Becides download times it only takes like 15 minutes to flash to stock, then unlock and root and you are back on your way.

[Q] 6gb avilable on the 32gb model after flashing android 4.3

2 days ago i flashed android 4.3 on my nexus 7, after using it for a while i noticed that the total space is 6.02 gb on my 32gb model.
i looked for this problem online and found someone who the same thing happened to him while flashing 4.2.2.
the answer was to wipe everything, data and internal storage. so i did it and the same problem repeated , i flashed android 4.2.2 back but the same thing happened. how can i solve it?
Follow the instructions in this thread, post #10. It will fix you right up. It is the proper commands to flash through fastboot that will get the memory right.
http://forum.xda-developers.com/showthread.php?t=1776860
Of course, change the bootloader and system image versions to correspond to the 4.3 values. Eg 4.23.
Sent from my Nexus 7 using xda premium
Formatting your internal through recovery will correct it.
Username invalid said:
Formatting your internal through recovery will correct it.
Click to expand...
Click to collapse
Actually, it wont. It is an issue that can happen when fastboot incorrectly formats the system and gives it the wrong size, making the remaining unusable. Recovery will read it incorrectly also, and only format the space marked as useable. Re-doing by using the correct fastboot commands is really the only way to get the whole thing back to useable and active.
Sent from my Nexus 7 using xda premium
which thread
rebel1699 said:
Follow the instructions in this thread, post #10. It will fix you right up. It is the proper commands to flash through fastboot that will get the memory right.
Click to expand...
Click to collapse
Sorry, which thread? I can't find any post #10 in this one.
valemax said:
Sorry, which thread? I can't find any post #10 in this one.
Click to expand...
Click to collapse
My bad. I forgot to post the link earlier. I updated my post.
Sent from my Nexus 7 using xda premium
thanks
tomer007 said:
2 days ago i flashed android 4.3 on my nexus 7, after using it for a while i noticed that the total space is 6.02 gb on my 32gb model.
i looked for this problem online and found someone who the same thing happened to him while flashing 4.2.2.
the answer was to wipe everything, data and internal storage. so i did it and the same problem repeated , i flashed android 4.2.2 back but the same thing happened. how can i solve it?
Click to expand...
Click to collapse
thanks you man i love you!
rebel1699 said:
Actually, it wont. It is an issue that can happen when fastboot incorrectly formats the system and gives it the wrong size, making the remaining unusable. Recovery will read it incorrectly also, and only format the space marked as useable. Re-doing by using the correct fastboot commands is really the only way to get the whole thing back to useable and active.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Actually yes it will with clockwork. Format SD card and wallah ...back to correct size. Did this for two of my nexus after manually flashing 4.3 through fast boot.
Sent from my ADR6425LVW using Tapatalk 2
tomer007 said:
2 days ago i flashed android 4.3 on my nexus 7, after using it for a while i noticed that the total space is 6.02 gb on my 32gb model.
i looked for this problem online and found someone who the same thing happened to him while flashing 4.2.2.
the answer was to wipe everything, data and internal storage. so i did it and the same problem repeated , i flashed android 4.2.2 back but the same thing happened. how can i solve it?
Click to expand...
Click to collapse
Do a factory reset from within stock recovery
rebel1699 said:
Actually, it wont. It is an issue that can happen when fastboot incorrectly formats the system and gives it the wrong size, making the remaining unusable. Recovery will read it incorrectly also, and only format the space marked as useable. Re-doing by using the correct fastboot commands is really the only way to get the whole thing back to useable and active.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Yes it will as this has happened to me on several occasions after flashing 4.2.2 and 4.3. Reformatting reliably corrected it each time.
formatting storage DOES NOT solve this problem
i have a 32gb which is showing 6gb free, I've completely wiped it and tried 5 different custom roms plus stock kitkat and stock lollipop and I can't solve the problem...
djCarpio said:
formatting storage DOES NOT solve this problem
i have a 32gb which is showing 6gb free, I've completely wiped it and tried 5 different custom roms plus stock kitkat and stock lollipop and I can't solve the problem...
Click to expand...
Click to collapse
factory reset with stock recovery
GtrCraft said:
factory reset with stock recovery
Click to expand...
Click to collapse
Like I said, that DOESNT WORK.
djCarpio said:
Like I said, that DOESNT WORK.
Click to expand...
Click to collapse
You didn't mention that you used stock recovery, try flashing a factory image
GtrCraft said:
You didn't mention that you used stock recovery, try flashing a factory image
Click to expand...
Click to collapse
Yeah done that with wugfresh
When you say stock recovery you mean twrp or clockwork? Stock doesn't come with a recovery, does it?
djCarpio said:
Yeah done that with wugfresh
When you say stock recovery you mean twrp or clockwork? Stock doesn't come with a recovery, does it?
Click to expand...
Click to collapse
oh yes it does
fwayfarer said:
oh yes it does
Click to expand...
Click to collapse
So how do I boot into stock recovery?
djCarpio said:
So how do I boot into stock recovery?
Click to expand...
Click to collapse
Flash the recovery from the factory image, boot in it and do a factory reset

Stock N4 Randomly restarting

As the title says my nexus 4 just started rebooting out of no where, while one the phone, in an app, doesnt really seem to have a pateren.. I believe it started when she got the 4.4 update and now has 4.4.2. anyone els experience this issue? I think im going to try a factory reset to see if that helps. any input would be appreciated.
Ajxx16 said:
As the title says my nexus 4 just started rebooting out of no where, while one the phone, in an app, doesnt really seem to have a pateren.. I believe it started when she got the 4.4 update and now has 4.4.2. anyone els experience this issue? I think im going to try a factory reset to see if that helps. any input would be appreciated.
Click to expand...
Click to collapse
Are you rooted? If so and you have a custom recovery, I would do the factory reset via the recovery, that way you should still have your apps. If not, then you will lose everything and have to start from scratch.
Could be due to one of two things or a combination of things. One is a hardware issue, which I hope isn't the case. I would check the apps first before resetting, then do the reset. If it continues, try re-flashing the stock image. If after that and you're still having problems, going to 4.4, or 4.3 since it started with 4.4.
Sent from my Nexus 7 (2013)
Berrydroidcafe said:
Are you rooted? If so and you have a custom recovery, I would do the factory reset via the recovery, that way you should still have your apps. If not, then you will lose everything and have to start from scratch.
Could be due to one of two things or a combination of things. One is a hardware issue, which I hope isn't the case. I would check the apps first before resetting, then do the reset. If it continues, try re-flashing the stock image. If after that and you're still having problems, going to 4.4, or 4.3 since it started with 4.4.
Sent from my Nexus 7 (2013)
Click to expand...
Click to collapse
Its bone stock, ill have to take a look at her apps just to check whats up there but i doubt thats a culprit. I may be wrong but if I flash stock ota update it wont delete the user data and storage correct?
Ajxx16 said:
Its bone stock, ill have to take a look at her apps just to check whats up there but i doubt thats a culprit. I may be wrong but if I flash stock ota update it wont delete the user data and storage correct?
Click to expand...
Click to collapse
If you flash stock, it WILL wipe out everything unfortunately. If you at the least had an unlocked bootloader, you could have flashed the ota.zip and kept everything intact.
Sent from my Nexus 7 (2013)
Berrydroidcafe said:
If you flash stock, it WILL wipe out everything unfortunately. If you at the least had an unlocked bootloader, you could have flashed the ota.zip and kept everything intact.
Sent from my Nexus 7 (2013)[/QUOTE
And unlocking the BL wipes it as well correct?
Click to expand...
Click to collapse
Ajxx16 said:
Berrydroidcafe said:
If you flash stock, it WILL wipe out everything unfortunately. If you at the least had an unlocked bootloader, you could have flashed the ota.zip and kept everything intact.
Sent from my Nexus 7 (2013)[/QUOTE
And unlocking the BL wipes it as well correct?
Click to expand...
Click to collapse
Yep!
Sent from my Nexus 7 (2013)
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